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Requirement catalog for a riding service mobile app:

1. User Registration and Authentication:


 User registration with email, username and password, or phone number verification.
 User login with secure authentication mechanisms.
 Ability to reset passwords or recover accounts.

2. Ride Booking:
 Option to book a ride from the user's current location.
 Integration with mapping services to calculate distances and estimate arrival times.
 Fare estimation based on distance, time, and surge pricing if applicable.
 Real-time tracking of drivers and estimated time of arrival.
 Alerts and notifications for ride confirmations, driver details, and updates.

3. Driver Management:
 Driver registration and verification process.
 Driver profile management with details like name, photo, vehicle information, and
licensing.
 Availability status and ability to set preferred working hours or areas.
 Accept or reject ride requests based on driver availability and proximity.

4. Payment and Pricing:


 Integration with secure payment gateways for cashless transactions.
 Multiple payment options such as cash, mobile wallets, or in-app wallets.
 Transparent pricing with fare breakdown including base fare, distance, time, and
additional charges.
 Ability to handle promotions, discounts, or coupon codes.
 Automated receipts and invoices for completed rides.

5. Ratings and Reviews:


 Rating system for users to rate drivers after completing a ride.
 Feedback and review management system to address concerns and improve service
quality.

6. Safety and Security Features:


 Driver and passenger verification to ensure safety.
 Ride tracking and sharing with trusted contacts or emergency contacts.
7. Notifications and Communication:
 Push notifications for ride updates, driver arrivals, and payment confirmations.
 In-app messaging or chat system for communication between users and drivers.
 Alerts and notifications for promotional offers, discounts, or important announcements.

8. Trip History and Management:


 Trip history for users to view and track their past rides.
 Ability to rate and provide feedback for completed rides.
 Option to favorite or bookmark frequent destinations for easy access.
 Trip cancellation and its reason.

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