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ABSTRACT ■ INTRODUCTION ■
he governance framework, including government roles, policies, reg-
This paper investigates how the interface
between governance and project management
works for public projects. It describes gover-
nance frameworks, analyzes embedded
governance principles, and discusses the conse-
quences. Based on an initial literature study
T ulations, and so on, is documented to have vital importance to the
planning and management of projects (Association for Project
Management [APM], 2002; Berg et al., 1999; Flyvbjerg, Bruzelius, &
Rothengatter, 2003; Miller & Lessard, 2000; Morris & Hough, 1987). Several
developed countries have started a development process to strengthen the
ability to manage and control major public investment projects. Two exam-
giving theoretical underpinning, a characteriza- ples focused on in this article are Norway and the United Kingdom. The
tion of frameworks is developed and used to Norwegian Ministry of Finance has established a mandatory Quality
investigate three public-investment-project Assurance Scheme for all large public investment projects (Magnussen &
governance frameworks in Norway and the Samset, 2005). This scheme is compared with its equivalents in the United
United Kingdom. This gives a systematic com- Kingdom: a framework developed over time by the Office of Government
parison of framework scope, structure, and Commerce (OGC) and the new framework implemented by the Ministry of
embedded principles, and shows the differ- Defence (MoD, 2007). The frameworks approach the problems of major pub-
ences between the frameworks and elements, lic investment projects in very different ways. The consequences of the
despite the stated purposes being the same: framework approaches to the cost estimation and planning processes in
increasing value for money and better use of terms of review or control are important targets for investigation, because
public spending. The analysis shows the frame- they reveal examples of practical steps to reduce cost overruns. This article
works have to be politically and administratively sums up some findings of a research project sponsored by the Project
well anchored. A case study particularly looking Management Institute Research Program and the Concept Research
into cost and time illustrates how the framework Program. The study was not completed at the time of writing this article, but
influences the project through scrutiny. The at the time of presentation to the PMI Research Conference 2008, the project
analysis shows the governance frameworks are is expected to be completed and the full report available.
important in securing transparency and control
and clarifies the role of sponsor. This work will Governance
be useful in establishing frameworks in other Governance is a term with many meanings. Its rise to prominence stems
contexts and should be helpful in working with from the difficulties of hierarchical coordination by firms or the state (Miller
governance of major public projects. & Lessard, 2000). It covers the complex process of steering multiple coupled
firms and agencies. Classical means of governance are regulations (proscri-
ptions/injunctions or prescriptions/orders), economic means (sanctions or
Project Management Journal, Vol. 39, incentives) and information (advice or warnings) (Bemelmans-Videc, Rist, &
Supplement, S27–S42 Vedung, 1998). Governance can be defined on many levels. International
© 2008 by the Project Management Institute governance has several institutions established to settle matters where sev-
Published online in Wiley InterScience eral states are involved, such as the United Nations, World Bank,
(www.interscience.wiley.com) Organisation for Economic Co-operation and Development (OECD), World
DOI: 10.1002/pmj.20058 Trade Organization (WTO), and the European Union. This reminds us that
generally the governing party of public that NPM does not fully take into con- economic purposes and differ dramati-
investment projects is not the top of the sideration the specific public-sector cally between nations with regard to
pyramid; there is a superior purpose context. The public sector is increasingly purpose, structure, and function.
above the project. Abbott and Snidal organized through independent public Authors like Detomasi (2006),
(2001) discuss the use of standards as a entities, strategic leadership, and con- Jacoby (2005), O’Sullivan (2000), and
mechanism of international gover- tracts; this also increases the impor- Abbott and Snidal (2001) all discuss dif-
nance and show how they can play dif- tance of projects in the public sector. ferences in the governance systems
ferent roles in different circumstances. Because of the NPM reforms’ short- found in different countries. There
They look at different government comings, several post-NPM reforms seem to be two important categories,
arrangements, varying combinations of have been introduced to reinstate a the main difference being who are
private and public governance, and more central political/administrative regarded as legitimate stakeholders:
varying levels of governance (national, control (Christensen, 2007). Governance • Shareholder-value systems (United
regional, and global). Flyvbjerg et al. frameworks like the ones discussed in States, United Kingdom, Canada),
(2003), investigating several interna- this article are examples of such post- where only shareholders are legitimate
tional mega-projects, observe the same: NPM reforms. stakeholders. The U.S. “policy gover-
governance is relative—the same for- Public governance is defined by the nance” model asks, “How can a group
mula will not work everywhere. North OECD (2005) as follows: of peers, on behalf of shareholders,
(1990) notes, “The institutionalist see to it that a business achieves what
“Governance” refers to the formal
approach aims to identify the various it should (normally in terms of
and informal arrangements that
governance modes that enable coordi- shareholder value) and avoids unac-
determine how public decisions
nation of major actors in society.” Each are made and how public actions are
ceptable situations and actions?”
society seems to develop its own archi- carried out, from the perspective of Carver (2001) notes, “The model does
tecture, and optimal solutions are hard maintaining a country’s constitu- not prescribe a certain structure, but a
to identify. Among many definitions for tional values in the face of changing set of principles.”
governance, we have chosen this one as problems, actors and environments. • Communitarian systems also hold
the best for our purpose (given uncited nonshareholder constituencies such
in Wikipedia): The most common governance as employees, banks, and the com-
field is corporate governance; “a system munity in general as legitimate stake-
the use of institutions, structures of
[that] shapes who makes investment holders, in some countries by law
authority and even collaboration to
allocate resources and coordinate
decisions in corporations, what types (Germany, Norway, etc.), and in others
or control activity in society or the of investments they make, and how with no legal requirement to do so
economy. returns from investments are distrib- (Japan).
uted” (O’Sullivan, 2003, p. 24) or “the
For public investment projects on laws and practices by which managers Clarke (2004) makes a similar dis-
the national level, the focus is public are held accountable to those who have tinction but divides the latter into
governance, which has two parallel a legitimate stake in the corporation” “relationship-based” systems (Europe)
subsystems: the political (making deci- (Jacoby, 2005. p. 69). Corporate gover- and “family-based” systems (Asia
sions and giving priority, not discussed nance systems are composed of three Pacific). Today, shareholder-value sys-
further here) and the administrative. areas: internal governance processes tems seem to be dominating interna-
Different authors define (public) gover- (structure, composition, and authority tional governance trends, influencing
nance differently. Traditionally the area of the board; the relationship between countries like France and Japan to
in mind is called public administration board and management; and internal phase out systems of cross-shareholding
(PA). New public management (NPM) financial and auditing controls), the to make way for international and
has taken over the arena over the last quality of the independent auditing institutional investors.
two decades. NPM has introduced functions in the national economy, and When designing public investment
many of the same ways of thinking and the nature and quality of the corporate projects, decision makers have to con-
designing systems in the public sector law and regulatory mechanisms sider the welfare of all relevant stake-
as is traditionally used in the private designed to shape corporate activity holders (users, interest groups, society
sector in Europe (Pollitt & Bouckaert, (Monks & Minow, 2004, referred in in general), which seems parallel to the
2000) and Scandinavia (Bush, Johnsen, Detomasi, 2006). Detomasi (2006) communitarian model. Our chosen
Klausen, & Vanebo, 2005). Critical liter- emphasizes that despite these com- definition is useful because it allows both
ature (Christensen & Lægreid, 2001; see mon elements, corporate governance shareholder-value and communitarian
Klausen in Bush et al., 2005) points out systems reflect social, political, and models; it also points to structures
so there is a link between the gover- But equally clearly, our structures of gained, this could be confirmed or
nance principles on a high level and on governance through projects needs to expanded in the future by a wider, pos-
lower levels, and a link between the look at the overall portfolio of projects, itivist study.
internal processes (company, project) and see how the corporate strategy is There are essentially two types of
and its surroundings (the trade, the realized through that portfolio (Morris & such study: action research (Eden &
sector, the industry, etc.). Similarly, Jamieson, 2004) or, alternatively, ask Huxham, 2006), in which we could
“The reality that project governance is how aligned the portfolio is with the affect the course of the projects under
the context, not the content, must be overall strategy of the organization—this consideration, or case studies, in which
reinforced. Meaning, project governance reflects the first (and third) point of the effects are observed by an essentially
is the space in which the day-to-day previously mentioned APM definition. neutral observer. In this study, we have
project activities occur” (Patel, 2007, Governance framework is defined to take the latter role, although it
p. 2). Artto, Kujala, Dietrich, and like this (our definition): should be noted that the very existence
Martinsuo (2007) further underpin the of the QA regime, of which the Concept
Governance framework: an organ-
point of looking at the project in its ized structure established as
Research Program is an associated part,
environment. We are therefore confident authoritative within the institution, has a significant effect on the estimation
that the framework is a key to under- comprising processes and rules process in the Norwegian projects
standing how well projects perform. established to ensure projects meet studied.
Major public projects are complex their purpose. While we clearly need empirical
projects in a complex public context. study of cases to establish the effects of
The project meeting its purpose is a
Amin and Hausner (1997) suggest that the governance framework, we are not
way of defining its success. It implies
“the successful governance of complex entering the cases blindly. First, we
both delivering the relevant solution in
economic systems . . . requires a strate- have already established the above
an effective way and achieving a sus-
gic interactive approach. . . Such an underlying theories of what project
tainable effect.
approach can be summarized as one governance is. Second, since we wish to
combining central strategic guidance Study Methodology compare frameworks, we can establish
with decentralized associative gover- The aim of this work is to look at how the variations between frameworks to
nance.” This seems to be quite parallel the governance regimes for major point us to how to carry out the case
to Miller and Hobbs (2005). They add, investment projects in different coun- studies. Therefore, these studies will
“Any attempt to build effective gover- tries affects project performance, as be pointed and directed, rather than
nance mechanisms should include: well as comparing this with the frame- the very open studies carried out under
Simplifying models and practices works’ intended effect. We wish to (for example) grounded theory. This
which reduce the complexity of the investigate how and why underestima- was a small study undertaken to find
world. . . . Developing the capacity for tion occurs, rather than simplistically initial results. It was, therefore, pro-
dynamic social learning about various comparing estimates with out-turns, posed to analyze a very small number
causal processes. . . . Building methods such as the Morris and Hough (1987) of projects as case studies, in just two
for coordinating actions across differ- work admits but as is also in Flyvbjerg countries.
ent social forces. . . . Establishing both et al. (2003), which does not distinguish Norway and the United Kingdom
a common world view for individual underestimation in the early gover- were chosen as having a fairly new
action and a system of meta-gover- nance phase from execution-phase public-sector project governance frame-
nance to stabilize key players’ orienta- effects such as mismanagement, scope work and a well-established one, respec-
tion, expectations and rules of con- changes, and the “double-dip” under- tively. Two projects were studied in each
duct.” They also say that “the very estimation effect (Eden, Ackermann, & country. As described below, it was
processes of governance co-constitute Williams, 2005). This type of question found as part of the U.K. study that
the objects which come to be governed cannot be properly answered by a posi- defense projects (the largest public proj-
in and through these same processes” tivist approach. It can only be ects) were governed under a different
(pp. 104–5). This leads us to the idea of approached by a phenomenological framework from other U.K. public proj-
the “negotiated economy”—a “third approach, looking in depth at a small ects, so it was decided to study a defense
way” between market economics and number of cases (see, e.g., Flyvbjerg, project and a civil project in each coun-
central planning (p. 117). 2006). We need case studies offering try. Similarity between the projects in
Above we have only talked about context-dependent knowledge to com- each country was sought, but, as in most
single projects. Clearly, projects that are prehend fully the platform for expand- case-study research, access was difficult
interlinked into a program of projects ing theory into this field. Once this step and to a certain extent we had to accept
need to be looked at as a whole entity. is complete, and initial understanding the projects that were available.
formed); “the structure of the frame- both countries are based on a wish to the OGC, which he did in April
work” and “embedded governance improve governance in a wide sense. 2000. This pulled together staff from
principles” describing the framework There seems to be quite similar politi- various other agencies (e.g., the Central
and the governance principles built cal backgrounds in the two countries— Computer & Telecommunications
into it; and “detailed governance apart from a difference between Agency and the Property Advisers to the
elements,” a flexible part to address Nordic/Scandinavian social welfare Civil Estate). The methods in the report
special issues of interest. The version tradition and the Anglo/American covered general commodity procure-
here is designed for this particular strong market orientation. The United ment and project procurement. It
study concerning the effect on cost and Kingdom has a strong public adminis- included a “Gateway”-type process and
time planning. In other studies, the last tration tradition and a large influential a procurement strategy similar to the
part could be different, depending civil service. Government business is OGC’s “BuyingSolutions.” This led
upon the purpose of the study. Using divided into departments, such as (Harpham & Kippenberger, 2005) to the
this structure as a framework gives the Defense, Home Office, and so on. establishment of the Gateway
basis for empirical studies. The list in Responsibility for a project is entirely ProcessTM (OGC, 2004) and PRINCE2TM
Table 1 contains only the main cate- within the department. Wider govern- project management methodology
gories of characteristics; a complete list ment responsibility only comes (OGC, 2002). Later, there was a general
of characteristics will be in the PMI through the minister, who reports to concern for better program manage-
report. the Cabinet. There may be an influence ment, giving rise to the development
of the U.K. character, which perhaps of “Centers of Excellence” as part of the
Governance Frameworks in the leans toward a “blame culture:” framework. The espoused aim of
United Kingdom and Norway Gateway reviews are looking to tease the framework is specifically to achieve
The following is a systematic compari- out hidden facts. The U.K. Ministry of financial targets of money saved (for
son of the governance frameworks Defence (MoD) framework came in as OGC combining work on commodities
developed within the United Kingdom the relationship with industry changed; and projects).
and Norway for large public projects, becoming more open and involving The one major section of the U.K.
their history, and as they were in mid- industry, with an “industrial strategy” public sector that uses a different
2007: these things constantly evolve to ensure the whole industrial base is framework is the MoD. The MoD has
and change. looked at, bearing in mind U.K. sover- always had an “extended life-cycle,”
eign capability. In Norway, the Sectoral going back way before the “project” and
The Context and Process
Ministry is responsible for large invest- after. The Downey report (1969) put the
of Development
ment projects. The Norwegian state is emphasis on the early stage. Projects
The Political, Social, and responsible for the actions of its empl- weren’t delivering to time/cost perform-
Administrative Context oyees: the state can be sued, but not the ance and technology was increasing in
The United Kingdom and Norway are person, so bad performance often has complexity. The main motivations for
both monarchies and Western no consequence. Building and con- developing a new framework were
European parliamentary democracies, struction traditions were important in toward cost control and reducing risks.
with long histories and many similari- forming the Norwegian framework. The A process known as CADMID (a
ties. The United Kingdom has a large UK Office of Government Commerce life cycle of Concept, Assessment,
economy with limitations in public framework was more based on the IT Demonstration, Manufacture, In-Service,
funds and considerable unemployment sector. One could perhaps say the Disposal), part of so-called “SMART”
in the time period. Norway has a small market is more influential in the United acquisition, came in around 1998 follow-
economy with a great surplus, a very Kingdom, and responsibility of the ing work by international management
strong national economy, and very low state is more influential in Norway. consultants McKinsey. Contracting
unemployment. The situation in both defense budgets gave motivations for
The Beginning—How the Governance
countries may motivate framework ini- value for money (and to getting more
Frameworks Came to Be
tiatives. In the United Kingdom, there accurate predictions). The McKinsey
was naturally a motivation for putting In the late 1990s in the United work showed the need for a “stronger
emphasis on “value for money” from Kingdom, Peter Gershon, then at U.K. customer” within MoD.
the start. In Norway, the focus from the defense contractors GEC, was asked by The framework is anchored within
beginning was directed against cost the then-prime minister to look at pro- the MoD Main Board. The user of the
overrun—a control measure to ensure curement in government. Gershon projects is known as “capability man-
realistic budgets and a good basis for wrote an influential report (1999). The agement” led by a Deputy Chief of
project execution. The initiatives in prime minister asked Gershon to set up Defense staff. The supplier is personified
The same entity is responsible for the consultants, and researchers meeting Independent reviewers also look at
framework for all sectors (with few to discuss principles and practices), suppliers, as they have relevant
exceptions), expected to give the same while the OGC has established distrib- experience.
governance across sectors. This was uted “Centers of Excellence” (the MoD Projects are assessed as to criticality,
implemented without organizational is already a single, organized entity). based on the following criteria: high
changes. Anchoring is the key to this • The Norwegian development process political significance, riskiness of the
operation. The top management and appears more step-by-step, whereas program, and the cost (this is actually a
leaders of the Ministry of Finance the OGC was straight to full scope. The lower-level criterion). The top level of
appreciate the benefit of this arrange- MoD was a development of structured criticality is the “Top 20” mission-critical
ment and give support to lower organi- reorganization of existing agencies. projects (reported to the Prime
zational levels. Minister’s office, and the OGC sits on
There are many similarities, but The two countries seem to have the project board of these projects).
also differences between the United chosen different strategies: Norway The next level is “high-criticality” proj-
Kingdom and Norway here: breaking with tradition and introducing ects; for these, Gateway reviews have to
• In the United Kingdom, the OGC a mandatory new arrangement, and the use senior people or even all independ-
framework goals are more explicit, United Kingdom building on tradition ents. Then there are “medium-criticality”
administratively focused, and meas- and improving current processes, projects, for which departments can
ured in terms of money. In Norway, through influence. call on the OGC for help if there is
there are more clearly politically resource available. “Low-criticality
anchored goals, but not specifying the Structure of the Frameworks projects” are reviewed within depart-
expected effect of implementation. In the United Kingdom, the chief ele- ments. Criticality assessment is com-
• The Norwegian framework is manda- ments of the OGC framework are the pleted by a department then between
tory, forced upon agencies/projects Gateway Reviews. Later came catego- the OGC and Permanent Secretaries; the
(control aspect: top-down), while the rization and Mission Critical Projects, mission-critical list is also decided
U.K. OGC framework works by then Centers of Excellence, and now between the head of the OGC and the
influence or recommendation. The also the Project Initiation Process. The Prime Minister. It may be that the level
MoD framework, being in a single private-sector engagement comes from of external input could decrease due to
department, is mandatory, imposed the use of private-sector-experienced cost considerations. A further element
top-down. consultants who have been individually is the development of small Centers of
• The Norwegian framework is a bottom- accredited by the OGC for Gateways. Excellence, bringing “best practice” to
up process of learning from cases— The six Gateways are well defined. They the department, acting as a liaison
transferring experience to other sec- are standardized and documentation is point within a department for the OGC
tors by coordination and building “the available. Gateways 1 to 5 are at project and reporting directly to the Perma-
new profession.” The U.K. OGC frame- level: nent Secretary. The OGC measures the
work to some extent is a top-down • Gateway Review 0: Strategic manage- effect of its efforts and publishes results
introduction of a common “quality ment (several times where appropriate) frequently, stated in terms of money
system.” The Centers of Excellence • Gateway Review 1: Business justifi- saved (according to procedures laid
represent the “new profession” aspect cation down by the National Audit Office).
in the United Kingdom. • Gateway Review 2: Procurement The U.K. MoD system works on four
• Both Norway and the United Kingdom strategy different types of projects, a key one
(OGC) have established a support • Gateway Review 3: Investment decision being equipment and support. Each
organization looking for systemic • Gateway Review 4: Readiness for type has a (different) categorization—
trends: in the United Kingdom as a service for example, A–D; for Equipment &
permanent public administration • Gateway Review 5: Benefits realization Support, based on cost. This gives an
entity and in Norway as an external overall risk portfolio. There are only two
research program. The MoD reports Gateways look at the ministerial gates: the first (Initial Gate) to release
on systemic trends at a top level. level all the way down to suppliers. funds for assessment, and the second
• The United Kingdom (OGC) looks Parliament/government level is under- (Main Gate) to release funds for the
only at systemic trends; Norway and taken by mechanisms outside this main project. Categories A&B go, at the
the MoD also look at single cases. study (committees, NAO, etc.). It is pos- two gates, to the Investment Appraisal
• Norway has a centralized coordination sible that gateways “rarely come up Board via two routes simultaneously,
arena in the project management with any surprises,” tending to highlight from the advocate of the project (the
forum (ministries, agencies, QA things the team already knows. SRO) and via “independent” scrutiny
for more experience and credibility on is carried out by a senior consultant (a) Common governance principles
the individual consultant’s side in a and planned, performed, and reported (stated by both sides):
framework based on influence and over 11–12 weeks (Howard, 2007). • Transparency, openness for scruti-
recommendations. The Norwegian In Norway, the QA team performs a ny, maximum openness about
framework is mandatory, and consult- complete independent analysis of the basis for decisions
ants are thus not the ones that have to project. They may work for six months • Learning, willingness to change
persuade the agencies and their project or more, including several meetings. • Setting common, high profes-
organizations. It is probably important In both countries, the project organiza- sional standards
that the Norwegian process is one of tion probably spends many more man- • External control, independency
breaking with tradition and building “a hours in preparing and supporting the • Political anchoring of framework
new profession.” New professions are assessments than is used to perform on high level
likely to attract younger professionals them. • QA/Gateway review is nonpolitical
with the aspiration to find new ways of • Look for big, important trends,
doing things, compared with a situa- Embedded Governance Principles not the minor details
tion implementing best practice. In both countries, governments have (b) Expected to be common principles
Younger consultants need the support expressed the intention to ensure best (stated only by one side but impli-
of the company’s resource base includ- practices in planning and execution of citly part of both):
ing seniors, so assigning a company projects. Above the structure of the • Base projects on needs of the users
and not individuals may be a good idea. governance frameworks is described: • Decisions should be made at the
(Also, there are a very limited number their main elements and how the appropriate political level
of senior experts in Norway with the implementation is organized. To • Use senior competence as owner
right knowledge to fill the role defined understand how this is actually representative and in assessment
in the U.K. framework.) One character- supposed to work, it is important to (c) Differences, shown in Table 3.
istic difference between the two coun- understand the governance principles
tries is the amount of resources used in built into the framework. Principles The most noticeable difference is
performing each assessment. In the mentioned by interviewees can be the simplicity of the Norwegian frame-
United Kingdom, a four-day assessment summarized: work compared to the completeness
of the OGC’s (taking into account the The Skjold Class Fast Patrol Boat ogy, and the contract. The Skjold class
toolboxes, not only the framework). (FPB) Project of the Norwegian FPB project (hereinafter the Skjold proj-
The MoD appears in between them. Defence ect) encompasses the construction of
The second is the choice of a mandato- The project is planned with four case five new Skjold class FPBs. Weapon sys-
ry system in Norway and the MoD and studies looking for proof, or at least tems, personnel training, and logistics
the persuasive recommendations with indication, of the differences and con- and support are also included. The
the OGC. Another is the focus on the sequences pointed out in the theoretic pre-series vessel, P960 HNoMS Skjold,
business case (contents and results) in part of the work. The case studies are was completed in 1999 as a separate
the United Kingdom versus the focus expected to add nuances and deeper project terminated at the time of com-
on method in Norway. This corre- knowledge to the subject studied in this mission of the new ship. Immediately
sponds with cultural differences men- project. As such, it is a vital part of it. after the commission of the P960
tioned earlier. In Norway, the control However, at the time this article was HNoMS Skjold in 1999, preparations for
measures are focused on cost and risk written, only one of four case studies is a subsequent delivery of a series of
(initially at least, but moving more developed far enough to be described ships were initiated. The planned
toward benefit and value), whereas the in the article: the Skjold class Fast Patrol upgrade and reconstruction of the P960
U.K. side is focused on the business Boat (FPB) of the Norwegian Defence. HNoMS Skjold is, however, also a part
case/value for money. This may be a The project is an example of a com- of the delivery of the series of new
measure of the maturity in the frame- plex defense procurement project. It is ships, as it will be temporarily returned
works; the Norwegian being all new complex in many dimensions: the to the shipyard to be rebuilt to new
and the U.K. building on long tradition. decision-making process, the technol- specifications.
In June 2001 the Norwegian was excellent. The basic need for the process. There was a desire among
Parliament made the principal decision project was not an issue in the QA politicians on local and central levels to
that six Skjold class vessels (five new assessment, and could thus be seen as secure employment in the (at that time)
plus the P960 HNoMS Skjold) should be irrelevant in terms of an analysis of the troubled shipyard industry. Repurchase
phased in as a part of the operational impact of QA. There was, however, a contracts for the Norwegian defense
structure of the Royal Norwegian Navy. discussion on the political level before industry worth NOK 1 billion / £90 mil-
In October 2003 the final decision to the principal decision about whether lion were also established (as a direct
build and finance the ships was made the project should be prioritized or not, result of the Skjold class FPB project).
by the Parliament. The budget (upper which calls for a short description of
financial limit) was NOK 4,675 million/ the main characteristics of the political On the Impacts of the Quality
£409 million (price level 2003). A con- process. Assurance on Cost Estimation
tract was signed in November 2003 with The Political Process and Planning
Skjold Prime Consortium (SPC), an Members of the project organization
We do not focus on the political
umbrella organization for the compa- stated in interviews that 90% of the
process, but a short overview is needed
nies responsible for the design and pro- mind-set in the quality assurance
to understand the shaping of the proj-
duction of the ships. The series of ships report was based on their judgment.
ect. The principal decision to establish
is currently being constructed at the The project organization held nothing
the Skjold class FPBs as a part of the
Umoe shipyard in Mandal, Norway. The against the QA (it was stated in inter-
Norwegian Navy was resolved in a
Norwegian Defence Logistics Organi- views that they actually welcomed it).
broad political compromise. In 2001
sation (NDLO) is responsible for the An objective assessment by third-party
the recommendation from the Ministry
execution of the Skjold project. The experts in project management was
of Defence was not to pursue the Skjold
main tasks of the NDLO are to deliver seen as a learning opportunity. The
project further. The Chief of Defence
logistics according to military needs, report itself is in no way judged to be
had in the recent Defence Study 2000
which includes procurement, invest- inadequate or faulty. Still, the project
concluded that the investment and
ment, support, supply, and maintenance organization’s learning from it is char-
operating costs of the proposed fleet of
of all weapon systems and military acterized as limited. The reason for this
FPBs should not be prioritized, consid-
material in times of peace, crises, and was stated to be the particular charac-
ering other investments1 and current
war. teristics of the project in terms of
liabilities of the Norwegian Defence. An
complex technology and contract. The
The Decision-Making Process appeal by the Chief of Defence to the
project organization had experience
Quality Assurance Ministry of Defence that the decision
from the pre-project (the ship delivered
should be postponed until the handling
The Skjold project was subjected to in 1999) and an upgrade of the existing
of the Long-Term Plan for the Armed
QA2 in November 2001 (final report FPB fleet, the Hauk class, completed
Forces coming up the following year
March 2002). QA2 supplementary analy- some years ahead. The QA assessment
was not successful. In October 2003 the
ses (regarding contractual issues and was conducted at a time when the
political compromise from the princi-
updated uncertainty analyses of costs) contractor had placed a “price not to
pal decision was sustained and the
prior to the final decision to finance exceed” and consisted mainly of uncer-
Parliament authorized start-up of
and execute the project were per- tainty analysis of costs and risk
the project, and the contract with the
formed from May to June 2003. The assessment based on input from the
supplier followed shortly thereafter.
main findings and conclusions from project organization. The initial cost
The majority in favor of the project
the QA exercises have been compiled in estimate from the project organization,
saw the fleet of FPBs as strengthening
separate reports accessed by the based on background experience from
the capacity of national sovereignty
researchers. These reports are our main the ship completed in 1999 and the
enforcement, territorial security, and
source of information about the QA Hauk class upgrade, was raised in
civil operations support in the
process, but semistructured interviews response to the result of the uncer-
Norwegian maritime zones. There is
with key personnel representing the tainty analysis of costs, although no
little doubt that regional politics played
owner, the project organization, and new risk elements were identified. The
a major role in the political decision
the QA consultant were also used. project schedule was not revised as a
Interviews indicate that the parties 1It should be noted that the Norwegian Parliament in May result of the QA. There was a lot of atten-
involved generally agree on the main 2000 decided upon the largest Norwegian defense invest- tion concerning the costs of the project,
ment ever; a NOK 21 billion/£1.9 billion program consist-
characteristics of the process itself. It but the increased budget sparked little
ing of the delivery of five new multipurpose frigates to the
was characterized by fair and open dis- Royal Norwegian Navy. The delivery schedule calls for one discussion. It was merely stated as a
cussion; the exchange of information new frigate each year from spring 2006. fact, and the budget recommended
clearer definition in contracts of rights state in Norway. In the United Artto, K., Kujala, J., Dietrich, P., &
and duties for public and private actors. Kingdom, there is a strong public Martinsuo, P. (2007). What is project
The bureau-shaping perspective administration tradition and large strategy? EURAM 2007 conference in
suggests that autonomous public units, influential civil service. In Norway, the Paris. International Journal of Project
like regulatory agencies, begin to set civil service has a weaker position and, Management, 26(1), 4–12.
their own standards rather than those to a larger extent, has to bargain its way Association for Project Management
formulated by the legislature and the through difficult decision-making (APM). (2002). Directing change;
political executive. This theory is highly processes where other interests (local A guide to governance of project man-
relevant because an important part of government, private sector, public) agement. Available at http://www.apm.
the assessment is checking that the have strong positions. This is probably org.uk.
documents of the project are still in one of the explanations for the large Bemelmans-Videc, M.-L., Rist, R.C., &
keeping with the purpose, objectives, degree of flexibility built into the Vedung, E. (1998). Carrots, sticks and
and priorities expressed by the decision Norwegian framework, whereas the U.K. sermons. Policy instruments and their
makers. The frameworks are similar in frameworks can be more decisive and evaluation. New Brunswick, NJ:
these perspectives. define the premise for the decision Transaction Publishers.
In a jurisdictional perspective, the making. Berg, P., Anderson, K., Østby, L.-E.,
countries are different. In Norway, the The garbage can perspective sug- Lilleby, S., Stryvold, S., Holand, K.,
state is the responsible entity. The indi- gests collective rationality and instru- et al. (1999). Styring av statlige
vidual civil servant cannot be sued. In mentality is low. The decision-making investeringer. Sluttrapport fra styrings-
this culture, which allows bad perform- process is ambiguous, shifting, and gruppen for prosjektet for styring av
ance to have little consequence, strong unpredictable, and the decision-mak- statlige investeringer.
control measures have to be put in ing situation is flexible and subject to Finansdepartementet.
place. In the United Kingdom, there is change. This perspective reinforces Bush, T., Johnsen, E., Klausen, K. K., &
much more a culture of individual that flexibility is important. Vanebo, J. O. (2005). Modernisering av
responsibility. With it also comes, of offentlig sektor; Utfordringer, metoder
Concluding Remarks
course, blame: “it is not my fault.” In a og dilemmaer (2nd ed.).
We believe readers will have a better
culture with strong individual responsi- Universitetsforlaget.
understanding of what considerations
bility, everyone has to take the blame
have to be made in designing or main- Carver, J. (2001). A theory of corporate
themselves—they choose whether or
taining governance frameworks in the governance: Finding a new balance for
not they want to listen to the external
future. In this study, we have discussed boards and their CEOs by corporate
expert’s advice.
the frameworks in two specific Western board member. Retrieved June 26, 2008,
When people act inside public
countries. The findings will not be from http://www.boardmember. com/
institutions, they act according to a
easily transferable to other countries, Christensen, T. (2007). The Norwegian
logic of appropriateness, not according
certainly not outside the developed front-end governance regime of major
to a logic of consequence, according to
countries. However, we still believe public investment projects—A theoret-
the cultural-institutional perspective.
lines of inquiry followed in this work ically based analysis and evaluation
Norms and values are important. The
may be helpful in establishing similar (Preliminary version of Concept
function of the frameworks is to clarify
frameworks in other contexts. At least Research Programme report).
better what are the appropriate actions
the awareness and theories presented Christensen, T., & Lægreid, P. (2001).
and appropriate choices to make.
here will be of help to anyone working New public management: The transfor-
This theory gives one of the explana-
with governance of major public mation of ideas and practice.
tions about why the governance frame-
projects. ■ Aldershot, UK: Ashgate.
works actually work. The differences
are the result of what is considered References Clarke, T. (2004). Theories of
appropriate in each country and sector. Abbott, K. W., & Snidal, D. (2001). governance—Reconceptualizing
The environmental perspective International ‘standards’ and interna- corporate governance theory after the
defines that the system (organization, tional governance. Journal of European Enron experience. In T. Clarke (Ed.),
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upon its technical and institutional Amin, A., & Hausner, J. (Eds.). (1997). philosophical foundations of corporate
environment. This leads the frame- Beyond market and hierarchy: governance (pp. 1–30). Abingdon,
works to have more emphasis on the Interactive governance and social com- UK: Routledge.
market in the United Kingdom and plexity. Cheltenham, UK: Edward Detomasi, D. A. (2006). International
more toward the responsibility of the Elgar. regimes: The case of western corporate
Pollitt, C., & Bouckaert, G. (2000). within project management, including 9 years Advisory Group. He is also involved in various
Public management reform—A of experience as manager and consultant in the other academic activities (editing a learned jour-
comparative analysis. Oxford, UK: private sector. He has worked at the Norwegian nal, a fellow of institutes, and the like) and has
Oxford University Press. University of Science and Technology (NTNU) in his own consultancy, Concertante Consulting.
Project Management Institute (PMI). Trondheim and at a number of consulting com-
(2004). A guide to the project manage- panies in Norway. In his current position, he is
ment body of knowledge (PMBOK® research director of the Concept Research Ole Morten Magnussen holds an MSc in project
guide)–third edition. Newtown Square, Program at NTNU, established by the Norwegian management from the Department of Industrial
PA: Author. Ministry of Finance. His experience includes Economics and Technology Management,
major projects in Norway covering building, civil Norwegian University of Science and Technology
Simon, H. A. (1957). Administrative
engineering, transport, health, defense, and (NTNU), Trondheim, where he graduated in
behaviour. New York: Macmillan.
organizational development. 2003. He works as a researcher and is currently
Thatcher, M. (2005). The third force? responsible for the trailing research conducted
Independent regulatory agencies and by the Concept Research Program based at the
elected politicians in Europe. Terry Williams worked in operational research Department of Civil and Transport Engineering,
Governance, 18, 347–374. (OR) for 9 years at Engineering Consultants NTNU. At the same time, he is enrolled as a PhD
Turner, J. R. (2006). Towards a theory YARD, developing project risk management student at NTNU and is working toward a PhD in
of project management: The nature of (PRM) and acting as risk manager for major project management.
the project governance and project projects. He joined Strathclyde University in
management. Editorial. International 1992 and became professor of OR and depart-
Journal of Project Management, 24, ment head. There he continued research/ Helene Glasspool is MBA director at the School
93–95. consultancy modeling the behavior of major of Management, University of Southampton,
Williamson, O. E. (1979). Transaction- projects, both pre- and post-project. He was with United Kingdom. She holds a diploma from the
cost economics: The governance of a team supporting over $1.5 billion post-project Chartered Institute of Bankers, an advanced
contractual relations. Journal of Law delay and disruption claims, from which lessons diploma from the Institute of Administrative
and Economics, 22, 233–261. were learned about how projects really behave. Management, and an MSc in risk management
He became professor at Southampton from the University of Southampton. Before join-
Winch, G. M. (2001). Governing the
University, a PRM center, in 2005. He speaks ing Southampton University, she worked for
project process: A conceptual
and writes on project modeling, and has written Barclays Bank PLC in a variety of locations
framework. Construction Management
60 PM/OR journal articles, books on modeling throughout the United Kingdom in both branch
and Economics, 19, 799–808.
projects and learning from projects. He is a mem- and head office roles. Her current role involves
ber of various research networks, is a project managing the student experience in the MBA
Ole Jonny Klakegg, MSc, has 20 years of management professional, and is on the Project program and related programs being developed
experience in research, teaching, and consulting Management Institute’s Research Members with high-profile external partners.