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PAPERS Governance Frameworks for Public

Project Development and Estimation


Ole Jonny Klakegg, Concept Research Program, Norwegian University of Science
and Technology, NTNU, Trondheim, Norway
Terry Williams, School of Management, University of Southampton, Southampton,
United Kingdom
Ole Morten Magnussen, Concept Research Program, Norwegian University of Science
and Technology, NTNU, Trondheim, Norway
Helene Glasspool, School of Management, University of Southampton, Southampton,
United Kingdom

ABSTRACT ■ INTRODUCTION ■
he governance framework, including government roles, policies, reg-
This paper investigates how the interface
between governance and project management
works for public projects. It describes gover-
nance frameworks, analyzes embedded
governance principles, and discusses the conse-
quences. Based on an initial literature study
T ulations, and so on, is documented to have vital importance to the
planning and management of projects (Association for Project
Management [APM], 2002; Berg et al., 1999; Flyvbjerg, Bruzelius, &
Rothengatter, 2003; Miller & Lessard, 2000; Morris & Hough, 1987). Several
developed countries have started a development process to strengthen the
ability to manage and control major public investment projects. Two exam-
giving theoretical underpinning, a characteriza- ples focused on in this article are Norway and the United Kingdom. The
tion of frameworks is developed and used to Norwegian Ministry of Finance has established a mandatory Quality
investigate three public-investment-project Assurance Scheme for all large public investment projects (Magnussen &
governance frameworks in Norway and the Samset, 2005). This scheme is compared with its equivalents in the United
United Kingdom. This gives a systematic com- Kingdom: a framework developed over time by the Office of Government
parison of framework scope, structure, and Commerce (OGC) and the new framework implemented by the Ministry of
embedded principles, and shows the differ- Defence (MoD, 2007). The frameworks approach the problems of major pub-
ences between the frameworks and elements, lic investment projects in very different ways. The consequences of the
despite the stated purposes being the same: framework approaches to the cost estimation and planning processes in
increasing value for money and better use of terms of review or control are important targets for investigation, because
public spending. The analysis shows the frame- they reveal examples of practical steps to reduce cost overruns. This article
works have to be politically and administratively sums up some findings of a research project sponsored by the Project
well anchored. A case study particularly looking Management Institute Research Program and the Concept Research
into cost and time illustrates how the framework Program. The study was not completed at the time of writing this article, but
influences the project through scrutiny. The at the time of presentation to the PMI Research Conference 2008, the project
analysis shows the governance frameworks are is expected to be completed and the full report available.
important in securing transparency and control
and clarifies the role of sponsor. This work will Governance
be useful in establishing frameworks in other Governance is a term with many meanings. Its rise to prominence stems
contexts and should be helpful in working with from the difficulties of hierarchical coordination by firms or the state (Miller
governance of major public projects. & Lessard, 2000). It covers the complex process of steering multiple coupled
firms and agencies. Classical means of governance are regulations (proscri-
ptions/injunctions or prescriptions/orders), economic means (sanctions or
Project Management Journal, Vol. 39, incentives) and information (advice or warnings) (Bemelmans-Videc, Rist, &
Supplement, S27–S42 Vedung, 1998). Governance can be defined on many levels. International
© 2008 by the Project Management Institute governance has several institutions established to settle matters where sev-
Published online in Wiley InterScience eral states are involved, such as the United Nations, World Bank,
(www.interscience.wiley.com) Organisation for Economic Co-operation and Development (OECD), World
DOI: 10.1002/pmj.20058 Trade Organization (WTO), and the European Union. This reminds us that

March 2008 ■ Project Management Journal ■ DOI: 10.1002/pmj S27


PAPERS
Governance Frameworks for Public Project Development and Estimation

generally the governing party of public that NPM does not fully take into con- economic purposes and differ dramati-
investment projects is not the top of the sideration the specific public-sector cally between nations with regard to
pyramid; there is a superior purpose context. The public sector is increasingly purpose, structure, and function.
above the project. Abbott and Snidal organized through independent public Authors like Detomasi (2006),
(2001) discuss the use of standards as a entities, strategic leadership, and con- Jacoby (2005), O’Sullivan (2000), and
mechanism of international gover- tracts; this also increases the impor- Abbott and Snidal (2001) all discuss dif-
nance and show how they can play dif- tance of projects in the public sector. ferences in the governance systems
ferent roles in different circumstances. Because of the NPM reforms’ short- found in different countries. There
They look at different government comings, several post-NPM reforms seem to be two important categories,
arrangements, varying combinations of have been introduced to reinstate a the main difference being who are
private and public governance, and more central political/administrative regarded as legitimate stakeholders:
varying levels of governance (national, control (Christensen, 2007). Governance • Shareholder-value systems (United
regional, and global). Flyvbjerg et al. frameworks like the ones discussed in States, United Kingdom, Canada),
(2003), investigating several interna- this article are examples of such post- where only shareholders are legitimate
tional mega-projects, observe the same: NPM reforms. stakeholders. The U.S. “policy gover-
governance is relative—the same for- Public governance is defined by the nance” model asks, “How can a group
mula will not work everywhere. North OECD (2005) as follows: of peers, on behalf of shareholders,
(1990) notes, “The institutionalist see to it that a business achieves what
“Governance” refers to the formal
approach aims to identify the various it should (normally in terms of
and informal arrangements that
governance modes that enable coordi- shareholder value) and avoids unac-
determine how public decisions
nation of major actors in society.” Each are made and how public actions are
ceptable situations and actions?”
society seems to develop its own archi- carried out, from the perspective of Carver (2001) notes, “The model does
tecture, and optimal solutions are hard maintaining a country’s constitu- not prescribe a certain structure, but a
to identify. Among many definitions for tional values in the face of changing set of principles.”
governance, we have chosen this one as problems, actors and environments. • Communitarian systems also hold
the best for our purpose (given uncited nonshareholder constituencies such
in Wikipedia): The most common governance as employees, banks, and the com-
field is corporate governance; “a system munity in general as legitimate stake-
the use of institutions, structures of
[that] shapes who makes investment holders, in some countries by law
authority and even collaboration to
allocate resources and coordinate
decisions in corporations, what types (Germany, Norway, etc.), and in others
or control activity in society or the of investments they make, and how with no legal requirement to do so
economy. returns from investments are distrib- (Japan).
uted” (O’Sullivan, 2003, p. 24) or “the
For public investment projects on laws and practices by which managers Clarke (2004) makes a similar dis-
the national level, the focus is public are held accountable to those who have tinction but divides the latter into
governance, which has two parallel a legitimate stake in the corporation” “relationship-based” systems (Europe)
subsystems: the political (making deci- (Jacoby, 2005. p. 69). Corporate gover- and “family-based” systems (Asia
sions and giving priority, not discussed nance systems are composed of three Pacific). Today, shareholder-value sys-
further here) and the administrative. areas: internal governance processes tems seem to be dominating interna-
Different authors define (public) gover- (structure, composition, and authority tional governance trends, influencing
nance differently. Traditionally the area of the board; the relationship between countries like France and Japan to
in mind is called public administration board and management; and internal phase out systems of cross-shareholding
(PA). New public management (NPM) financial and auditing controls), the to make way for international and
has taken over the arena over the last quality of the independent auditing institutional investors.
two decades. NPM has introduced functions in the national economy, and When designing public investment
many of the same ways of thinking and the nature and quality of the corporate projects, decision makers have to con-
designing systems in the public sector law and regulatory mechanisms sider the welfare of all relevant stake-
as is traditionally used in the private designed to shape corporate activity holders (users, interest groups, society
sector in Europe (Pollitt & Bouckaert, (Monks & Minow, 2004, referred in in general), which seems parallel to the
2000) and Scandinavia (Bush, Johnsen, Detomasi, 2006). Detomasi (2006) communitarian model. Our chosen
Klausen, & Vanebo, 2005). Critical liter- emphasizes that despite these com- definition is useful because it allows both
ature (Christensen & Lægreid, 2001; see mon elements, corporate governance shareholder-value and communitarian
Klausen in Bush et al., 2005) points out systems reflect social, political, and models; it also points to structures

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supporting setting of and achieving of Governance of Project Management or Corporate) that are specifically
goals. Understanding corporate gov- (GoPM) concerns those areas of related to project activities. Good
ernance is helpful to understand corporate governance that are project governance ensures relevant,
governance of public investment proj- specifically related to project activi- sustainable alternatives are chosen
ects—or governance through projects ties. Effective governance of project and delivered efficiently.
(since projects are the means to management ensures that an
The term “governance framework
achieve something)—and we consider organisation’s project portfolio is
for (major public) projects” is a key to
both governance of and governance aligned to the organisation’s objec-
this study. The initiatives in the United
through (public investment) projects. tives, is delivered efficiently and is
Kingdom and Norway represent a com-
Corporate governance is defined sustainable. (p. 4)
mon framework for all (major) projects.
thusly (OECD, 2004):
This defines GoPM as explicitly In practice, smaller projects are not
Corporate governance involves a set a part of corporate governance, with a included for operational (mostly
of relationships between a compa- clear parallel between the governance resource) reasons. Some authors ques-
ny’s management, its board, its of project management and internal tion the idea of having a common
shareholders, and other stakehold- corporate governance processes. Not framework. For example, Miller and
ers. Corporate governance also pro- all internal governance processes seem Hobbs (2005, p. 49) say:
vides the structure through which to be included, however. Turner (2006)
the objectives of the company are A specific governance regime must
notes, “Project governance provides adapt to the particular project and
set, and the means of attaining those
the structure through which the objec- its context. The approach taken is,
objectives and monitoring perform-
tives of the project are set, and the therefore, not the design of a gover-
ance are determined.
means of attaining those objectives are nance regime but rather the
determined, and the means of moni- identification of design criteria that
Governance has to cover all levels of
toring performance are determined” should be brought to bear when
the organization. Governance should developing a governance regime for
(p. 93).
flow from the government level, through a megaproject. Several of the crite-
The focus is that effective gover-
government agencies responsible for ria contrast to the traditional
nance of project management ensures
execution, down to the project level. It conception in that governance is a
that an organization’s project portfolio
should define how resources and risks static, binary, hierarchical process.
is aligned to the organization’s objec-
are distributed among stakeholders Governance regimes for megapro-
tives, is delivered efficiently, and is jects are time-dependent and self-
(society at large); laws and regulatory
sustainable. There are, thus, three main organizing. They involve a network
mechanisms make up the structure and
goals: choosing the right projects; deliv- of actors in a process through which
information. Similarly, accountability
ering the chosen projects efficiently; the project concept, the sponsoring
flows up the opposite way. The response
and ensuring projects are sustainable. coalition, and the institutional
from organizations and individuals to
The second of these goals—delivering framework co-evolve.
governance is the use of systems,
the projects efficiently—is important to
methods, and tools to comply with the Our position is to accept the general
avoid wasting (public) resources and
specified goals and demands. form of a “governance framework”
involves the framework established
Governance is discussed above with- applicable to any project. It should be
around the project execution. This is
out reference to projects. Our setting, flexible enough to fit projects of all
governance of projects. Choosing the
however, is major public investment types, sizes, and complexities. Frame-
right projects (to ensure the right
projects. Miller and Hobbs (2005) works may have to adjust to specific
objectives are achieved), and ensuring
describe a trend in project management: features of the situation in special
the projects (actually the goals and
“Project governance has only recently cases.
effects of the project) are sustainable, is
become an issue of importance in the Other phrases include Gareis’s
governance through projects—the con-
project management community and (1990) “management by projects” and
text in which the critical decisions are
literature. Over the last ten years there “strategic management of projects” and
made. This is the true governance of
has been more interest in the gover- Winch’s (2001) “governing the project
projects on a public or corporate level.
nance of projects in general and the gov- process” (using transaction-cost eco-
Governance of projects is defined
ernance of large complex public projects nomics in construction project gover-
thusly (our definition, based on APM
in particular” (p. 47). Patel (2007) calls it a nance). Winch also points out that “the
[2002]):
“project governance movement”. range of governance options open to
But what does governance of projects Governance of projects concerns any firm is limited by the institutional
mean? APM (2002) defines it thusly: those areas of Governance (Public context within which it trades” (p. 799),

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PAPERS
Governance Frameworks for Public Project Development and Estimation

so there is a link between the gover- But equally clearly, our structures of gained, this could be confirmed or
nance principles on a high level and on governance through projects needs to expanded in the future by a wider, pos-
lower levels, and a link between the look at the overall portfolio of projects, itivist study.
internal processes (company, project) and see how the corporate strategy is There are essentially two types of
and its surroundings (the trade, the realized through that portfolio (Morris & such study: action research (Eden &
sector, the industry, etc.). Similarly, Jamieson, 2004) or, alternatively, ask Huxham, 2006), in which we could
“The reality that project governance is how aligned the portfolio is with the affect the course of the projects under
the context, not the content, must be overall strategy of the organization—this consideration, or case studies, in which
reinforced. Meaning, project governance reflects the first (and third) point of the effects are observed by an essentially
is the space in which the day-to-day previously mentioned APM definition. neutral observer. In this study, we have
project activities occur” (Patel, 2007, Governance framework is defined to take the latter role, although it
p. 2). Artto, Kujala, Dietrich, and like this (our definition): should be noted that the very existence
Martinsuo (2007) further underpin the of the QA regime, of which the Concept
Governance framework: an organ-
point of looking at the project in its ized structure established as
Research Program is an associated part,
environment. We are therefore confident authoritative within the institution, has a significant effect on the estimation
that the framework is a key to under- comprising processes and rules process in the Norwegian projects
standing how well projects perform. established to ensure projects meet studied.
Major public projects are complex their purpose. While we clearly need empirical
projects in a complex public context. study of cases to establish the effects of
The project meeting its purpose is a
Amin and Hausner (1997) suggest that the governance framework, we are not
way of defining its success. It implies
“the successful governance of complex entering the cases blindly. First, we
both delivering the relevant solution in
economic systems . . . requires a strate- have already established the above
an effective way and achieving a sus-
gic interactive approach. . . Such an underlying theories of what project
tainable effect.
approach can be summarized as one governance is. Second, since we wish to
combining central strategic guidance Study Methodology compare frameworks, we can establish
with decentralized associative gover- The aim of this work is to look at how the variations between frameworks to
nance.” This seems to be quite parallel the governance regimes for major point us to how to carry out the case
to Miller and Hobbs (2005). They add, investment projects in different coun- studies. Therefore, these studies will
“Any attempt to build effective gover- tries affects project performance, as be pointed and directed, rather than
nance mechanisms should include: well as comparing this with the frame- the very open studies carried out under
Simplifying models and practices works’ intended effect. We wish to (for example) grounded theory. This
which reduce the complexity of the investigate how and why underestima- was a small study undertaken to find
world. . . . Developing the capacity for tion occurs, rather than simplistically initial results. It was, therefore, pro-
dynamic social learning about various comparing estimates with out-turns, posed to analyze a very small number
causal processes. . . . Building methods such as the Morris and Hough (1987) of projects as case studies, in just two
for coordinating actions across differ- work admits but as is also in Flyvbjerg countries.
ent social forces. . . . Establishing both et al. (2003), which does not distinguish Norway and the United Kingdom
a common world view for individual underestimation in the early gover- were chosen as having a fairly new
action and a system of meta-gover- nance phase from execution-phase public-sector project governance frame-
nance to stabilize key players’ orienta- effects such as mismanagement, scope work and a well-established one, respec-
tion, expectations and rules of con- changes, and the “double-dip” under- tively. Two projects were studied in each
duct.” They also say that “the very estimation effect (Eden, Ackermann, & country. As described below, it was
processes of governance co-constitute Williams, 2005). This type of question found as part of the U.K. study that
the objects which come to be governed cannot be properly answered by a posi- defense projects (the largest public proj-
in and through these same processes” tivist approach. It can only be ects) were governed under a different
(pp. 104–5). This leads us to the idea of approached by a phenomenological framework from other U.K. public proj-
the “negotiated economy”—a “third approach, looking in depth at a small ects, so it was decided to study a defense
way” between market economics and number of cases (see, e.g., Flyvbjerg, project and a civil project in each coun-
central planning (p. 117). 2006). We need case studies offering try. Similarity between the projects in
Above we have only talked about context-dependent knowledge to com- each country was sought, but, as in most
single projects. Clearly, projects that are prehend fully the platform for expand- case-study research, access was difficult
interlinked into a program of projects ing theory into this field. Once this step and to a certain extent we had to accept
need to be looked at as a whole entity. is complete, and initial understanding the projects that were available.

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The study proceeded as follows: was sent to the interviewees and then areas, this structure did give the foun-
• The literature gave us a theoretical used as the basis for semistructured dation for the areas to study.
underpinning for governance in gen- interviews.
eral, as described above. • The results of these interviews, being Governance Framework
• This enabled us to draw from the liter- already structured, could then easily Characteristics
ature, to specify the characteristics of be compared to give a structured The governance framework defines
a public project governance frame- analysis of their differences, as set out structures and principles to make the
work and set these characteristics into in a later section. governance of public investment
a clear structure. • This analysis then gave the founda- projects possible and effective. Table 1
• The study studied two specific coun- tions for the case studies. The struc- contains a systematic checklist of
tries: the United Kingdom and Norway. ture was taken and set out in areas to framework characteristics.
There are experts in these frameworks study, and a brief summary of this was The characteristics can be divided
who can reflect on them and character- given to the case-study projects prior into four different categories: “the
ize them. The structure was rephrased to the first meetings. While the inves- process of development” (why the frame-
into the form of a questionnaire which tigators were not limited to these work has come to be, and how it is

Category Theme Explanation Categories of Characteristics


1. The process Background—why and Setting the stage to Political setting; administrative setting;
of development how the framework understand the context social economics; traditional market
came to be and explain the framework’s mode of operation; initiators; when the
initiation and development framework was officially introduced
up until current edition
Explicitly stated Identify the official policy, the Any explicit statement of purpose
purpose statement the framework is (political), made by the decision
of the framework funded on makers
Current status and Identify how the framework Political and administrative anchoring;
how framework is implemented, improved, policy/strategy of implementation; policy/
is maintained and and developed strategy of further development and
developed assessment; results of the implemented
framework
2. Embedded Governance Descriptions and characteristics Establishing a common worldview and
governance principles of embedded governance stabilizing rules of conduct; differentiation
principles principles between projects based on complexity,
etc.; mechanisms to reduce complexity,
distribute risk, and trigger governance
processes in response to environmental
turbulence
3. The structure Current structure Describe and define the current Explicitly stated ends/goals for the
of the framework of the framework framework structure framework; users; framework elements;
framework structure; vertical and
horizontal integration; extent and control
of independent/outside engagement
4. Detailed Framework elements Descriptions/characteristics of Elements specifically addressing the
governance concerning cost framework elements concerning development of cost and time estimates;
elements estimation and time cost estimation and time planning governance principles concerning
planning in early phases of the project cost estimation/control; systematic
analysis of the effect of these principles
Etc. – –
Table 1: Characteristics of a governance framework.

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PAPERS
Governance Frameworks for Public Project Development and Estimation

formed); “the structure of the frame- both countries are based on a wish to the OGC, which he did in April
work” and “embedded governance improve governance in a wide sense. 2000. This pulled together staff from
principles” describing the framework There seems to be quite similar politi- various other agencies (e.g., the Central
and the governance principles built cal backgrounds in the two countries— Computer & Telecommunications
into it; and “detailed governance apart from a difference between Agency and the Property Advisers to the
elements,” a flexible part to address Nordic/Scandinavian social welfare Civil Estate). The methods in the report
special issues of interest. The version tradition and the Anglo/American covered general commodity procure-
here is designed for this particular strong market orientation. The United ment and project procurement. It
study concerning the effect on cost and Kingdom has a strong public adminis- included a “Gateway”-type process and
time planning. In other studies, the last tration tradition and a large influential a procurement strategy similar to the
part could be different, depending civil service. Government business is OGC’s “BuyingSolutions.” This led
upon the purpose of the study. Using divided into departments, such as (Harpham & Kippenberger, 2005) to the
this structure as a framework gives the Defense, Home Office, and so on. establishment of the Gateway
basis for empirical studies. The list in Responsibility for a project is entirely ProcessTM (OGC, 2004) and PRINCE2TM
Table 1 contains only the main cate- within the department. Wider govern- project management methodology
gories of characteristics; a complete list ment responsibility only comes (OGC, 2002). Later, there was a general
of characteristics will be in the PMI through the minister, who reports to concern for better program manage-
report. the Cabinet. There may be an influence ment, giving rise to the development
of the U.K. character, which perhaps of “Centers of Excellence” as part of the
Governance Frameworks in the leans toward a “blame culture:” framework. The espoused aim of
United Kingdom and Norway Gateway reviews are looking to tease the framework is specifically to achieve
The following is a systematic compari- out hidden facts. The U.K. Ministry of financial targets of money saved (for
son of the governance frameworks Defence (MoD) framework came in as OGC combining work on commodities
developed within the United Kingdom the relationship with industry changed; and projects).
and Norway for large public projects, becoming more open and involving The one major section of the U.K.
their history, and as they were in mid- industry, with an “industrial strategy” public sector that uses a different
2007: these things constantly evolve to ensure the whole industrial base is framework is the MoD. The MoD has
and change. looked at, bearing in mind U.K. sover- always had an “extended life-cycle,”
eign capability. In Norway, the Sectoral going back way before the “project” and
The Context and Process
Ministry is responsible for large invest- after. The Downey report (1969) put the
of Development
ment projects. The Norwegian state is emphasis on the early stage. Projects
The Political, Social, and responsible for the actions of its empl- weren’t delivering to time/cost perform-
Administrative Context oyees: the state can be sued, but not the ance and technology was increasing in
The United Kingdom and Norway are person, so bad performance often has complexity. The main motivations for
both monarchies and Western no consequence. Building and con- developing a new framework were
European parliamentary democracies, struction traditions were important in toward cost control and reducing risks.
with long histories and many similari- forming the Norwegian framework. The A process known as CADMID (a
ties. The United Kingdom has a large UK Office of Government Commerce life cycle of Concept, Assessment,
economy with limitations in public framework was more based on the IT Demonstration, Manufacture, In-Service,
funds and considerable unemployment sector. One could perhaps say the Disposal), part of so-called “SMART”
in the time period. Norway has a small market is more influential in the United acquisition, came in around 1998 follow-
economy with a great surplus, a very Kingdom, and responsibility of the ing work by international management
strong national economy, and very low state is more influential in Norway. consultants McKinsey. Contracting
unemployment. The situation in both defense budgets gave motivations for
The Beginning—How the Governance
countries may motivate framework ini- value for money (and to getting more
Frameworks Came to Be
tiatives. In the United Kingdom, there accurate predictions). The McKinsey
was naturally a motivation for putting In the late 1990s in the United work showed the need for a “stronger
emphasis on “value for money” from Kingdom, Peter Gershon, then at U.K. customer” within MoD.
the start. In Norway, the focus from the defense contractors GEC, was asked by The framework is anchored within
beginning was directed against cost the then-prime minister to look at pro- the MoD Main Board. The user of the
overrun—a control measure to ensure curement in government. Gershon projects is known as “capability man-
realistic budgets and a good basis for wrote an influential report (1999). The agement” led by a Deputy Chief of
project execution. The initiatives in prime minister asked Gershon to set up Defense staff. The supplier is personified

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by the Chief of Defence Materiel, head the United Kingdom, the experience The OGC currently works by influ-
of the supplying organization (called still has to be considered as limited, ence and recommendation; its recom-
DE&S), following the McKane report and there is no accompanying “com- mendations are not mandated. This is
(MoD, 2006) and the unifying of the prehensive toolbox” like PRINCE2TM. the traditional UK civil service culture.
procurement and logistics agencies. The three initiatives seem to have The OGC does not consider individual
This enables the other espoused goal of been prompted by similar develop- project reports once they have reported
the framework: to manage the MoDs ments: uncertainty due to repeated on them; rather, they look for systemic
projects as a single portfolio to get the failures of major projects and changes trends. Reports on a particular project
best capability for the MoD as a whole. in market; lack of success in public go only to the sponsor (the person
In Norway, major investment proj- investment projects; strong individual known in PRINCE2TM as the “Senior
ects involve big money and tend to contributions to put focus on the Responsible Owner,” or SRO) and the
draw much attention. The triggering importance of public investment proj- OGC—so in that sense governance of a
incident in Norway was a series of ects; and support at a high political project is limited. Responsibility for
unsuccessful major projects during the level to act. Better use of public funds projects is divided between the OGC,
1980s–90s. Repeated project overspend may be said to be the aim in both coun- the department, and other bodies, such
turned into a political problem. Deputy tries. The OGC and Norwegian initiatives as the Prime Minister’s Delivery Unit
Secretary General of the Ministry of are anchored at the top political level (for critical projects) and the National
Finance Peder Berg led a government and organized under the Ministry of Audit Office (NAO; for audit purposes).
committee investigating a number of Finance. The process, however, was This may give differences in gover-
project cases and the report docum- genuinely different. In Norway, the ini- nance across sectors but, hopefully,
ented the problems (Berg et al., 1999). tiating process was bottom-up, as was equally good governance across sec-
The Ministry of Finance initiated the the implementation of the improve- tors. There are a substantial number of
development of an obligatory quality ment and following learning processes. people involved in implementing the
assurance (QA) scheme in 2000. The In the United Kingdom, both proces- framework, many of them giving advice
goal was to ensure improved quality at ses were top-down, as was the imple- to users of the tools and methods
entry in large public projects. It was a mentation of the management system attached to the framework itself.
bottom-up process within the ministry, (the toolbox attached to the gover- In Norway, it is stated by the gov-
with Peder Berg as a driving force. nance framework). ernment (prime minister’s office) that
It was important to achieve anchor- better projects and better execution of
Developing and Implementing the
ing at a high level within the Ministry. investment projects is a political goal.
Framework
The decision to introduce this gover- When QA2 was introduced in 2000 (first
nance framework was made by the The U.K. OGC Gateway Reviews derived generation of the framework), it intro-
prime minister’s office. For both the first from the 1999 Gershon Report, and the duced mandatory external assessment
and second generation of the QA Peer Review concept originated from of projects before the financing deci-
regime, the intention was to establish a the “Successful IT” report in 2000. sion by Parliament. The Norwegian
system where politics and administra- Additional features were introduced in framework is mandatory for all major
tion is well divided, with the interplay 2004. A later Gershon review (2004) says: projects with an expected cost of more
between these two sides well under- “Looking forward, the OGC is commit- than NOK 500 million/£42 million
stood. Our interviewee said: “From an ted to achieving £3 billion in value for financed by the state (excluding oil and
administrative point of view, the money gains in the 3 years to 2005–06, of gas). External assessments are per-
important thing is to make sure there is which around one half will come from formed by consultant companies under
always a basis for decision addressing the Gateway Review process, which a framework contract with the Ministry
all relevant sides of the issues involved, requires independent assessment of of Finance. While QA2 had the expected
and an independent assessment con- projects and programs at key points in effect, experience through 2000–2004
firming its professional quality. The their life cycles.” John Healey, financial exposed a need to do something at
intended effect of such a system is to secretary to the Treasury (HM Treasury, an earlier stage. Some of the projects
make the state able to choose the right 2007), also points to the delivery of “over before Parliament were not mature
projects and execute them well.” £8 billion of efficiency savings from pub- enough. In 2005, QA1 was introduced
Compared to the U.K. frameworks, the lic procurement.” The OGC is currently (second generation of the framework),
Norwegian one is new. It should, there- reforming, becoming a smaller, more and current framework contracts are
fore, be expected to represent the latest focused organization, reducing staff by valid through 2008 with an additional
developments in project management almost half and introducing new chal- option. QA1 was by far the more diffi-
and project governance. Compared to lenges. cult arrangement to define and develop.

2008 ■ Project Management Journal ■ DOI: 10.1002/pmj S33


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Governance Frameworks for Public Project Development and Estimation

The same entity is responsible for the consultants, and researchers meeting Independent reviewers also look at
framework for all sectors (with few to discuss principles and practices), suppliers, as they have relevant
exceptions), expected to give the same while the OGC has established distrib- experience.
governance across sectors. This was uted “Centers of Excellence” (the MoD Projects are assessed as to criticality,
implemented without organizational is already a single, organized entity). based on the following criteria: high
changes. Anchoring is the key to this • The Norwegian development process political significance, riskiness of the
operation. The top management and appears more step-by-step, whereas program, and the cost (this is actually a
leaders of the Ministry of Finance the OGC was straight to full scope. The lower-level criterion). The top level of
appreciate the benefit of this arrange- MoD was a development of structured criticality is the “Top 20” mission-critical
ment and give support to lower organi- reorganization of existing agencies. projects (reported to the Prime
zational levels. Minister’s office, and the OGC sits on
There are many similarities, but The two countries seem to have the project board of these projects).
also differences between the United chosen different strategies: Norway The next level is “high-criticality” proj-
Kingdom and Norway here: breaking with tradition and introducing ects; for these, Gateway reviews have to
• In the United Kingdom, the OGC a mandatory new arrangement, and the use senior people or even all independ-
framework goals are more explicit, United Kingdom building on tradition ents. Then there are “medium-criticality”
administratively focused, and meas- and improving current processes, projects, for which departments can
ured in terms of money. In Norway, through influence. call on the OGC for help if there is
there are more clearly politically resource available. “Low-criticality
anchored goals, but not specifying the Structure of the Frameworks projects” are reviewed within depart-
expected effect of implementation. In the United Kingdom, the chief ele- ments. Criticality assessment is com-
• The Norwegian framework is manda- ments of the OGC framework are the pleted by a department then between
tory, forced upon agencies/projects Gateway Reviews. Later came catego- the OGC and Permanent Secretaries; the
(control aspect: top-down), while the rization and Mission Critical Projects, mission-critical list is also decided
U.K. OGC framework works by then Centers of Excellence, and now between the head of the OGC and the
influence or recommendation. The also the Project Initiation Process. The Prime Minister. It may be that the level
MoD framework, being in a single private-sector engagement comes from of external input could decrease due to
department, is mandatory, imposed the use of private-sector-experienced cost considerations. A further element
top-down. consultants who have been individually is the development of small Centers of
• The Norwegian framework is a bottom- accredited by the OGC for Gateways. Excellence, bringing “best practice” to
up process of learning from cases— The six Gateways are well defined. They the department, acting as a liaison
transferring experience to other sec- are standardized and documentation is point within a department for the OGC
tors by coordination and building “the available. Gateways 1 to 5 are at project and reporting directly to the Perma-
new profession.” The U.K. OGC frame- level: nent Secretary. The OGC measures the
work to some extent is a top-down • Gateway Review 0: Strategic manage- effect of its efforts and publishes results
introduction of a common “quality ment (several times where appropriate) frequently, stated in terms of money
system.” The Centers of Excellence • Gateway Review 1: Business justifi- saved (according to procedures laid
represent the “new profession” aspect cation down by the National Audit Office).
in the United Kingdom. • Gateway Review 2: Procurement The U.K. MoD system works on four
• Both Norway and the United Kingdom strategy different types of projects, a key one
(OGC) have established a support • Gateway Review 3: Investment decision being equipment and support. Each
organization looking for systemic • Gateway Review 4: Readiness for type has a (different) categorization—
trends: in the United Kingdom as a service for example, A–D; for Equipment &
permanent public administration • Gateway Review 5: Benefits realization Support, based on cost. This gives an
entity and in Norway as an external overall risk portfolio. There are only two
research program. The MoD reports Gateways look at the ministerial gates: the first (Initial Gate) to release
on systemic trends at a top level. level all the way down to suppliers. funds for assessment, and the second
• The United Kingdom (OGC) looks Parliament/government level is under- (Main Gate) to release funds for the
only at systemic trends; Norway and taken by mechanisms outside this main project. Categories A&B go, at the
the MoD also look at single cases. study (committees, NAO, etc.). It is pos- two gates, to the Investment Appraisal
• Norway has a centralized coordination sible that gateways “rarely come up Board via two routes simultaneously,
arena in the project management with any surprises,” tending to highlight from the advocate of the project (the
forum (ministries, agencies, QA things the team already knows. SRO) and via “independent” scrutiny

S34 2008 ■ Project Management Journal ■ DOI: 10.1002/pmj


(within MoD but independent of the contingency. By introducing QA1, focus gram is supporting the development of
project). Each project is undertaken by is put on the rationale of the project, the regime and studying the practices
an “integrated project team” (IPT), forming a logic sequence starting with of the agencies and QA consultants.
responsible on the project to the SRO the need and ending with the effect. It Measuring the effect of the governance
but responsible overall within DE&S. gives a good foundation for important framework has received some atten-
Thus, the MoD considers the whole decisions at a point in time when there tion, but much less than in the United
portfolio of projects: the “capability” still are alternatives. QA1 and QA2 give Kingdom.
customer considers the program a tool for control from the top Comparing the two framework
of projects, and the IPT considers the (Parliament—Government—Ministry— structures highlights some differences.
project. To look at DE&S overall Agency). This works as expectation The vertical integration, as well as the
performance, the Chief of Defence management, and expectations influ- horizontal, is quite different. The
Materiel reports to corporate targets. ence performance. The Norwegian QA Norwegian governance framework
Gateways look at the entire project, framework does not address the private goes all the way to the top but stops
including the industrial base, so in that sector (suppliers, contractors), but it is a above the private sector (suppliers).
sense the system is vertically integrated. general assumption that what is The effect is expected to diffuse down
The system has a strong basis in trust. learned from this in the public sector will to the private sector as results material-
The Investment Appraisal Board has to be transferred to the private sector. ize. The U.K. OGC and MoD frame-
trust the Chief of Defence Materiel QA1 includes the control of four works, on the other hand, go all the way
(who is governed by overall Agency documents, each subject to quality down but stop at the ministry level.
Targets); he has to trust the integrated assurance: a needs analysis, an overall Above this level, committees, the NAO,
project teams (IPTs; he will have been objectives/strategy document, an over- and the like supplement necessary gov-
looking at the trajectory over time of all requirements specification, and an ernance reports and other functions.
estimates up to the Main Gate); and the analysis of alternatives. The project has Horizontally, the U.K. framework (or its
IPTs have to trust industry but have to pass at all these stages to continue equivalents) is implemented by several
sector management and cost forecast- (to be presented to Government for responsible parties. The major charac-
ing support and a joint industry formal decision). No shortcuts are teristic of the Norwegian framework is
management board. allowed. The important logic in QA1 is its simplicity.
In Norway, the whole framework is to base the project on real needs and to The comparison of the framework
a control measure. Control rules are choose a strategy and a concept components (Table 2) shows some
documented in the framework contracts accordingly at a very early stage—it can of the same characteristic simplicity on
(between the Ministry of Finance and look at many alternatives. QA2 includes the Norwegian side as the vertical and
preaccepted QA consulting companies) the control of one document, the proj- horizontal integration. The U.K. side is
and the control object is the docu- ect management plan, with several more comprehensive and adequate
ments assessed in the QA regime. subdocuments (cost estimates, for more detailed control measures at a
External control and assessment (inde- progress plans, risk analysis, contract lower hierarchical level. Comparing
pendent second opinion) of the docu- strategy, organization, etc.). The focus with the literature discussed earlier, it
ments is a key idea. The QA regime is from the beginning was very much on seems as though the Norwegian side is
made up of more or less well-known cost, because of the historical back- purely a macro-analytic perspective,
standard components: good practices ground (cost overrun). The format is whereas the U.K. framework also
in the areas of social economy, planning, standardized to include elements such includes the micro-analytic from a
and project management. Currently, as contracts, pitfalls and success program and project management
the sum seems to be quite unique. The factors, uncertainty analysis, flexibility, (PPM) point of view. The organization
framework is simple, consisting of two scope, and organization. QA2 includes implementing the U.K. governance
gateways— (1) QA1, the early choice of assessments with a quite narrow framework also supplies the manage-
concept, the decision to initiate project perspective—only the chosen alterna- ment system with the answer to the
preplanning, and (2) QA2, the GO deci- tive. There are several coordination question “how to achieve,” whereas the
sion, the decision to finance the project. arenas (forums) where the Ministry Norwegian framework only answers
Vertical integration in the value chain of Finance gathers key people from “what to achieve.” The use of external
stops downward at the agency level. ministries and agencies, QA consultants, consultants is quite similar in both
Owners traditionally decided what and researchers for discussions, often countries, but in Norway competent
should be delivered and at what resulting in common understanding companies are assigned; in the United
cost. This gave an incentive to spend and definition of terms and professional Kingdom, it is competent individuals.
the whole budget, including any standards. The Concept Research Pro- This may suggest that there is a need

2008 ■ Project Management Journal ■ DOI: 10.1002/pmj S35


PAPERS
Governance Frameworks for Public Project Development and Estimation

Norway U.K. (MoD) U.K. (OGC)


No. of gateways: 2 2 6
Control basis Control rules established Complete definitive Review definitions/
by contract dossier required guidelines
Review (assessor) roles Agreed in PE Forum Defined in detail Defined in detail
Report format Standard QA reports defined Dossier format defined Standard review
report format
External/internal External assessors Mostly internal assessors External. Internal assessors
resources used in some sectors
Coordination arenas Project Owners Forum/ Coordinated in one Ministry Centers of Excellence
Project Management Forum
Support organization None (Research program) Permanent organizations Permanent administrative
organization
Initiation process – Foundation review Project initiation process
Process owner Ministry Senior responsible owner Senior responsible owner
Decision makers Politicians Investment board Senior responsible owner
Table 2: Comparison of framework elements.

for more experience and credibility on is carried out by a senior consultant (a) Common governance principles
the individual consultant’s side in a and planned, performed, and reported (stated by both sides):
framework based on influence and over 11–12 weeks (Howard, 2007). • Transparency, openness for scruti-
recommendations. The Norwegian In Norway, the QA team performs a ny, maximum openness about
framework is mandatory, and consult- complete independent analysis of the basis for decisions
ants are thus not the ones that have to project. They may work for six months • Learning, willingness to change
persuade the agencies and their project or more, including several meetings. • Setting common, high profes-
organizations. It is probably important In both countries, the project organiza- sional standards
that the Norwegian process is one of tion probably spends many more man- • External control, independency
breaking with tradition and building “a hours in preparing and supporting the • Political anchoring of framework
new profession.” New professions are assessments than is used to perform on high level
likely to attract younger professionals them. • QA/Gateway review is nonpolitical
with the aspiration to find new ways of • Look for big, important trends,
doing things, compared with a situa- Embedded Governance Principles not the minor details
tion implementing best practice. In both countries, governments have (b) Expected to be common principles
Younger consultants need the support expressed the intention to ensure best (stated only by one side but impli-
of the company’s resource base includ- practices in planning and execution of citly part of both):
ing seniors, so assigning a company projects. Above the structure of the • Base projects on needs of the users
and not individuals may be a good idea. governance frameworks is described: • Decisions should be made at the
(Also, there are a very limited number their main elements and how the appropriate political level
of senior experts in Norway with the implementation is organized. To • Use senior competence as owner
right knowledge to fill the role defined understand how this is actually representative and in assessment
in the U.K. framework.) One character- supposed to work, it is important to (c) Differences, shown in Table 3.
istic difference between the two coun- understand the governance principles
tries is the amount of resources used in built into the framework. Principles The most noticeable difference is
performing each assessment. In the mentioned by interviewees can be the simplicity of the Norwegian frame-
United Kingdom, a four-day assessment summarized: work compared to the completeness

S36 2008 ■ Project Management Journal ■ DOI: 10.1002/pmj


Norway U.K. (MoD) U.K. (OGC)
Characteristic: Simplicity, robustness Completeness Complex system
Influence: Management of expectation Hurdles to cross Recommendations
Authority: Mandatory Mandatory By influence
Review focus: Control of input and Output within program Business case
methods (contribution to capability)
Life cycle: Choose concept early Very early gateway, Initial and repeated
and choose strategy early extended life cycle: strategic assessments
within program
Project focus: Cost/risk/[value] Value for money Value for money
Table 3: Differences in governance principles.

of the OGC’s (taking into account the The Skjold Class Fast Patrol Boat ogy, and the contract. The Skjold class
toolboxes, not only the framework). (FPB) Project of the Norwegian FPB project (hereinafter the Skjold proj-
The MoD appears in between them. Defence ect) encompasses the construction of
The second is the choice of a mandato- The project is planned with four case five new Skjold class FPBs. Weapon sys-
ry system in Norway and the MoD and studies looking for proof, or at least tems, personnel training, and logistics
the persuasive recommendations with indication, of the differences and con- and support are also included. The
the OGC. Another is the focus on the sequences pointed out in the theoretic pre-series vessel, P960 HNoMS Skjold,
business case (contents and results) in part of the work. The case studies are was completed in 1999 as a separate
the United Kingdom versus the focus expected to add nuances and deeper project terminated at the time of com-
on method in Norway. This corre- knowledge to the subject studied in this mission of the new ship. Immediately
sponds with cultural differences men- project. As such, it is a vital part of it. after the commission of the P960
tioned earlier. In Norway, the control However, at the time this article was HNoMS Skjold in 1999, preparations for
measures are focused on cost and risk written, only one of four case studies is a subsequent delivery of a series of
(initially at least, but moving more developed far enough to be described ships were initiated. The planned
toward benefit and value), whereas the in the article: the Skjold class Fast Patrol upgrade and reconstruction of the P960
U.K. side is focused on the business Boat (FPB) of the Norwegian Defence. HNoMS Skjold is, however, also a part
case/value for money. This may be a The project is an example of a com- of the delivery of the series of new
measure of the maturity in the frame- plex defense procurement project. It is ships, as it will be temporarily returned
works; the Norwegian being all new complex in many dimensions: the to the shipyard to be rebuilt to new
and the U.K. building on long tradition. decision-making process, the technol- specifications.

Governance Elements Focusing on


Norway U.K. (MoD) U.K. (OGC)
Cost and Time
As expected, the three governance Cost and time focus: Control Life cycle Business case
frameworks all have elements focusing
on cost and time. There are, however, Debt of details Accuracy and Accuracy General
substantial differences as shown in
investigated: detail and detail comments
Table 4. The OGC framework is the Relative number of Low Moderate High
complex, complete, and detailed elements:
approach, with the MoD framework Toolbox available: No Yes Yes
being the high-level approach linked to
specific guidelines. The Norwegian Independent cost Yes No No
approach is the simplistic approach, estimate:
remarkable at this level because of the Table 4: Differences in elements focusing cost and time.
scarce references to time planning.

2008 ■ Project Management Journal ■ DOI: 10.1002/pmj S37


PAPERS
Governance Frameworks for Public Project Development and Estimation

In June 2001 the Norwegian was excellent. The basic need for the process. There was a desire among
Parliament made the principal decision project was not an issue in the QA politicians on local and central levels to
that six Skjold class vessels (five new assessment, and could thus be seen as secure employment in the (at that time)
plus the P960 HNoMS Skjold) should be irrelevant in terms of an analysis of the troubled shipyard industry. Repurchase
phased in as a part of the operational impact of QA. There was, however, a contracts for the Norwegian defense
structure of the Royal Norwegian Navy. discussion on the political level before industry worth NOK 1 billion / £90 mil-
In October 2003 the final decision to the principal decision about whether lion were also established (as a direct
build and finance the ships was made the project should be prioritized or not, result of the Skjold class FPB project).
by the Parliament. The budget (upper which calls for a short description of
financial limit) was NOK 4,675 million/ the main characteristics of the political On the Impacts of the Quality
£409 million (price level 2003). A con- process. Assurance on Cost Estimation
tract was signed in November 2003 with The Political Process and Planning
Skjold Prime Consortium (SPC), an Members of the project organization
We do not focus on the political
umbrella organization for the compa- stated in interviews that 90% of the
process, but a short overview is needed
nies responsible for the design and pro- mind-set in the quality assurance
to understand the shaping of the proj-
duction of the ships. The series of ships report was based on their judgment.
ect. The principal decision to establish
is currently being constructed at the The project organization held nothing
the Skjold class FPBs as a part of the
Umoe shipyard in Mandal, Norway. The against the QA (it was stated in inter-
Norwegian Navy was resolved in a
Norwegian Defence Logistics Organi- views that they actually welcomed it).
broad political compromise. In 2001
sation (NDLO) is responsible for the An objective assessment by third-party
the recommendation from the Ministry
execution of the Skjold project. The experts in project management was
of Defence was not to pursue the Skjold
main tasks of the NDLO are to deliver seen as a learning opportunity. The
project further. The Chief of Defence
logistics according to military needs, report itself is in no way judged to be
had in the recent Defence Study 2000
which includes procurement, invest- inadequate or faulty. Still, the project
concluded that the investment and
ment, support, supply, and maintenance organization’s learning from it is char-
operating costs of the proposed fleet of
of all weapon systems and military acterized as limited. The reason for this
FPBs should not be prioritized, consid-
material in times of peace, crises, and was stated to be the particular charac-
ering other investments1 and current
war. teristics of the project in terms of
liabilities of the Norwegian Defence. An
complex technology and contract. The
The Decision-Making Process appeal by the Chief of Defence to the
project organization had experience
Quality Assurance Ministry of Defence that the decision
from the pre-project (the ship delivered
should be postponed until the handling
The Skjold project was subjected to in 1999) and an upgrade of the existing
of the Long-Term Plan for the Armed
QA2 in November 2001 (final report FPB fleet, the Hauk class, completed
Forces coming up the following year
March 2002). QA2 supplementary analy- some years ahead. The QA assessment
was not successful. In October 2003 the
ses (regarding contractual issues and was conducted at a time when the
political compromise from the princi-
updated uncertainty analyses of costs) contractor had placed a “price not to
pal decision was sustained and the
prior to the final decision to finance exceed” and consisted mainly of uncer-
Parliament authorized start-up of
and execute the project were per- tainty analysis of costs and risk
the project, and the contract with the
formed from May to June 2003. The assessment based on input from the
supplier followed shortly thereafter.
main findings and conclusions from project organization. The initial cost
The majority in favor of the project
the QA exercises have been compiled in estimate from the project organization,
saw the fleet of FPBs as strengthening
separate reports accessed by the based on background experience from
the capacity of national sovereignty
researchers. These reports are our main the ship completed in 1999 and the
enforcement, territorial security, and
source of information about the QA Hauk class upgrade, was raised in
civil operations support in the
process, but semistructured interviews response to the result of the uncer-
Norwegian maritime zones. There is
with key personnel representing the tainty analysis of costs, although no
little doubt that regional politics played
owner, the project organization, and new risk elements were identified. The
a major role in the political decision
the QA consultant were also used. project schedule was not revised as a
Interviews indicate that the parties 1It should be noted that the Norwegian Parliament in May result of the QA. There was a lot of atten-
involved generally agree on the main 2000 decided upon the largest Norwegian defense invest- tion concerning the costs of the project,
ment ever; a NOK 21 billion/£1.9 billion program consist-
characteristics of the process itself. It but the increased budget sparked little
ing of the delivery of five new multipurpose frigates to the
was characterized by fair and open dis- Royal Norwegian Navy. The delivery schedule calls for one discussion. It was merely stated as a
cussion; the exchange of information new frigate each year from spring 2006. fact, and the budget recommended

S38 2008 ■ Project Management Journal ■ DOI: 10.1002/pmj


from the external consultants was sub- agents to have motivations other delivers arguments for control. Based
sequently used as a basis for the deci- than self-interest on theory of political science we recog-
sion to finance the project. – Stakeholder theory—looking at all nize these frameworks as post-NPM
As of today, the project is on budget stakeholders (Clarke, 2004) (new public management) reforms,
and schedule. None of the ships has – Networking theory (Jones, Heserly, reinstating a more central political and
been delivered, but the construction & Borgatti, 1997) and theory of administrative control.
phase goes on as planned. transaction costs (Williamson, There are major concerns about
1979), looking at the connections information asymmetry and oppor-
Theoretical Comparison and between stakeholders tunistic behavior when agents perform
Conclusion – Economic analysis and analysis of their specialized tasks on behalf of the
The previous sections concluded the political behavior (Peltzman, 1998, principal (the owner—the responsible
OGC framework is the complex, com- referred to in Christensen, 2007) Ministry), according to principal-agent
plete, and detailed approach, the MoD – Bureau-shaping perspective: theory. This leads to the control aspects
framework is the high-level approach bureaucrats and experts benefit of the frameworks. The three different
linked to concrete guidelines, and the from decisions (Dunleavy, 1985) frameworks are genuinely different in
Norwegian approach is the simplistic • The instrumental-structural pers- this aspect. The Norwegian framework
approach. By use of different theories, pective is clearly a control measure all the way
we try to point to possible explanations – The analytical aspects are impor- through: the position of scrutiny is very
for these differences and their conse- tant in decision making, but there strong and the gateways are “critical,”
quences. The aim is not to conclude is only bounded rationality; impor- meaning you have to meet professional
which is the best: each is adapted to its tance of structure in the process standards to pass them and continue.
specific “environment” and should be (Simon, 1957) The U.K. MoD framework includes
expected to be different. Our aim is • The cultural-institutional perspective control measures. The position of
to find the significant reasons and – Gradual development of organiza- scrutiny is less strong than in the
consequences, to help learn how a tions, emergent properties (March Norwegian framework—the assess-
framework should be designed. This is & Olsen, 1989) ment is more in the hands of the
ongoing research. At the time of writ- • The environmental perspective decision makers themselves (which in
ing, we have only conducted one of – Organizations dependent on their this case is more professional) and the
four case studies. Consequently, this technical and institutional envi- gateways are critical. The U.K. OGC
article includes only a theoretical ronment (Meyer & Rowan, 1977) framework is not a control measure but
analysis. • The garbage can perspective uses independent professionals to tease
The system we analyze is the – Ambiguous and flexible decision out hidden facts; gateways are “friendly,”
administrative hierarchical organiza- making processes: unpredictable meaning the assessment and good
tion that defines, plans, and executes (March & Olsen, 1976) advice of the expert may be followed or
major public projects. We are all legiti- not, the professional standards may be
mate interested parties in major public The instrumental-structural per- met or not, but the project can still con-
investment projects, and many spective is probably the best perspec- tinue. Gathering more information is
perspectives are needed to cover the tive to describe the core of governance another way of reducing information
important issues in this discussion. frameworks. It suggests that the formal asymmetry and opportunistic behav-
There is a variety of theoretical per- structure is important for selection— ior. The three frameworks all use this as
spectives that might help us when we that is, the position and tasks the indi- a measure, but in different ways.
look at governance. We have looked at vidual actors have—will preselect most The public-choice theory gives
theories from both political science of the decision-making premises and arguments to choose external assessors
and economy, mainly based on Clarke govern how he or she thinks and acts, to balance out the influence of internal
(2004) and Christensen (2007). making the choice of introducing a gov- professionals. The arguments really
• The economic-rational perspective ernance framework an obvious one. In used are more about access to compe-
– Agency theory (Eisenhardt, 1989) this perspective, the limitations to tence and capacity (Norway) and
and principal-agent theory rationality are accepted and the impor- additional third-party views (United
(Thatcher, 2005): agents with self tance of the processes and structures Kingdom), but also independency
interest becomes clear. This may be used to (both countries). This theory also
– Public choice theory (Christensen, argue the need for a framework, the underlines the need for increased
2007) and stewardship theory testing of assumptions and the need transparency and insight into vested
(Clarke, 2004) that allows for to tease out the hidden facts. It also interests and competition bias and

2008 ■ Project Management Journal ■ DOI: 10.1002/pmj S39


PAPERS
Governance Frameworks for Public Project Development and Estimation

clearer definition in contracts of rights state in Norway. In the United Artto, K., Kujala, J., Dietrich, P., &
and duties for public and private actors. Kingdom, there is a strong public Martinsuo, P. (2007). What is project
The bureau-shaping perspective administration tradition and large strategy? EURAM 2007 conference in
suggests that autonomous public units, influential civil service. In Norway, the Paris. International Journal of Project
like regulatory agencies, begin to set civil service has a weaker position and, Management, 26(1), 4–12.
their own standards rather than those to a larger extent, has to bargain its way Association for Project Management
formulated by the legislature and the through difficult decision-making (APM). (2002). Directing change;
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keeping with the purpose, objectives, degree of flexibility built into the Vedung, E. (1998). Carrots, sticks and
and priorities expressed by the decision Norwegian framework, whereas the U.K. sermons. Policy instruments and their
makers. The frameworks are similar in frameworks can be more decisive and evaluation. New Brunswick, NJ:
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In a jurisdictional perspective, the making. Berg, P., Anderson, K., Østby, L.-E.,
countries are different. In Norway, the The garbage can perspective sug- Lilleby, S., Stryvold, S., Holand, K.,
state is the responsible entity. The indi- gests collective rationality and instru- et al. (1999). Styring av statlige
vidual civil servant cannot be sued. In mentality is low. The decision-making investeringer. Sluttrapport fra styrings-
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Concluding Remarks
course, blame: “it is not my fault.” In a og dilemmaer (2nd ed.).
We believe readers will have a better
culture with strong individual responsi- Universitetsforlaget.
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2008 ■ Project Management Journal ■ DOI: 10.1002/pmj S41


PAPERS
Governance Frameworks for Public Project Development and Estimation

Pollitt, C., & Bouckaert, G. (2000). within project management, including 9 years Advisory Group. He is also involved in various
Public management reform—A of experience as manager and consultant in the other academic activities (editing a learned jour-
comparative analysis. Oxford, UK: private sector. He has worked at the Norwegian nal, a fellow of institutes, and the like) and has
Oxford University Press. University of Science and Technology (NTNU) in his own consultancy, Concertante Consulting.
Project Management Institute (PMI). Trondheim and at a number of consulting com-
(2004). A guide to the project manage- panies in Norway. In his current position, he is
ment body of knowledge (PMBOK® research director of the Concept Research Ole Morten Magnussen holds an MSc in project
guide)–third edition. Newtown Square, Program at NTNU, established by the Norwegian management from the Department of Industrial
PA: Author. Ministry of Finance. His experience includes Economics and Technology Management,
major projects in Norway covering building, civil Norwegian University of Science and Technology
Simon, H. A. (1957). Administrative
engineering, transport, health, defense, and (NTNU), Trondheim, where he graduated in
behaviour. New York: Macmillan.
organizational development. 2003. He works as a researcher and is currently
Thatcher, M. (2005). The third force? responsible for the trailing research conducted
Independent regulatory agencies and by the Concept Research Program based at the
elected politicians in Europe. Terry Williams worked in operational research Department of Civil and Transport Engineering,
Governance, 18, 347–374. (OR) for 9 years at Engineering Consultants NTNU. At the same time, he is enrolled as a PhD
Turner, J. R. (2006). Towards a theory YARD, developing project risk management student at NTNU and is working toward a PhD in
of project management: The nature of (PRM) and acting as risk manager for major project management.
the project governance and project projects. He joined Strathclyde University in
management. Editorial. International 1992 and became professor of OR and depart-
Journal of Project Management, 24, ment head. There he continued research/ Helene Glasspool is MBA director at the School
93–95. consultancy modeling the behavior of major of Management, University of Southampton,
Williamson, O. E. (1979). Transaction- projects, both pre- and post-project. He was with United Kingdom. She holds a diploma from the
cost economics: The governance of a team supporting over $1.5 billion post-project Chartered Institute of Bankers, an advanced
contractual relations. Journal of Law delay and disruption claims, from which lessons diploma from the Institute of Administrative
and Economics, 22, 233–261. were learned about how projects really behave. Management, and an MSc in risk management
He became professor at Southampton from the University of Southampton. Before join-
Winch, G. M. (2001). Governing the
University, a PRM center, in 2005. He speaks ing Southampton University, she worked for
project process: A conceptual
and writes on project modeling, and has written Barclays Bank PLC in a variety of locations
framework. Construction Management
60 PM/OR journal articles, books on modeling throughout the United Kingdom in both branch
and Economics, 19, 799–808.
projects and learning from projects. He is a mem- and head office roles. Her current role involves
ber of various research networks, is a project managing the student experience in the MBA
Ole Jonny Klakegg, MSc, has 20 years of management professional, and is on the Project program and related programs being developed
experience in research, teaching, and consulting Management Institute’s Research Members with high-profile external partners.

S42 2008 ■ Project Management Journal ■ DOI: 10.1002/pmj

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