Sunil Kumar Pal

EMAIL: sunilpal73@gmail.com
CELL (+91) 7337386452, 9140215393
Location: Hyderabad
Trailblazer.me: https://trailblazer.me/id/sunilpal
LinkedIn: https://www.linkedin.com/in/sunil-
kumar-pal-57545862/

PROFILE
10.2 years of IT industry experience in Salesforce (SFDC) technology.

Salesforce Appbuilder, Admin 201, Service Cloud Consultant , Platform

Developer –II and Platform developer-I certified professional.

Extensive skills in analyzing Business & Functional Requirements with analysis,

design, development, customizations and implementation of CRM using different
modules inSalesforce.com.

Expertise in custom development, troubleshooting, client interaction,

Requirement gathering, Requirement analysis and effort estimation.

Decent written and verbal communication skills with much exposure to client
interaction and requirement clarifications.

Salesforce Hackathon (#Vidyuthhackathon)1st Runner up 2019 organized

b x functionalities using apex programming and visualforce pages, Lightning , face
y & overcome critical challenges with ease. Project problem resolution on time,
solution design skillsand analyzing skill to meet deadlines.
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 Actively taken part in training process, code reviews and team building.

SKILLS

Knowledge of Salesforce lightning components, visualforce page, apex classes, triggers and
batches etc.

Work experience in SFDC Administrative tasks like creating Profiles, Roles, Users, Page
Layouts, Approvals, Workflows, Process builder and Flows(lightning).

Work experience in Visual Flows, Service cloud console.

Knowledge in designing Custom Formula Fields, Field Dependencies, Validation Rules,

Work Flows, visual flows, and Approval Processes for automated alerts, field updates,
and Email generation according to application requirements.

Experience in integrating Salesforce custom development with continuous integration

through Heroku, Getsatisfaction.

Experience in web technologies like HTML, JSON, CSS, JavaScript, jQuery, Connect Api.

Knowledge of Apex Web Service, REST and SOAP APIs

Integrated salesforce with Heroku, dropbox.

Excellent communication and inter-personal skills, accustomed to taking client calls
regularly.

EDUCATIONS
B.Tech (Bachelor Of Technology)
Information Technology
Uttar Pradesh Technical University (UPTU), PSAT,
Graduated 2008-2012

CERTIFICATIONS

Salesforce Platform Developer –II, Salesforce Platform developer-I(9713211),

Salesforce Service Cloud(18957715), Salesforce App builder(9985859), Salesforce
Admin -201(10215672), Flosum Certified Professional-(0000026266)
 EMPLOYMENTSUMMARY

Current Employer: Techmahindra.

Employment Tenure: Feb 2021– Currently Working
Designation: Technical Lead

JOB PROFILE
I. Working as Technical lead in Techmahindra in Hyderabad.
II. My daily job is to provide technical solution to the customer by apex code or
customization.
III. Provide Technical help to the team.
IV. Provide Trainings on topics team needed.
V. Prepare technical design document for customer.
VI. Provide demo and POC.

PREVIOUS EMPLOYMENT SUMMARY

Previous Employer: Tekspire Software Solutions.

Employment Tenure: Nov 2018– Feb 2021
Designation: Lead Salesforce Developer

JOB PROFILE
I. Currently working as Lead Salesforce developer in Tekspire. My daily job is to provide
solutions for customer’s Salesforce business needs. We worked on Agile technology.
II. We get our Daily work on Azure for story assigement.
III. Currently working on Lightning project. Here we are migrating pages to lightning
component and Javascript button on QuickAction+Lightning component.

IV. Also working on other projects in between with their already setup code.
V. Fixing the issues which business is facing and enhancing their modal.
VI. Giving lightning training to the team.
VII. Started working on LWC module.

Previous Employer: Salesforce.com (EMP Code:733924).

Employment Tenure: Aug 2016– Sep 2018
Designation: Success Agent Tier 2 Developer Support.

JOB PROFILE
i. Involved in solving the developer related issues.
ii. Solved many critical issues related to lightning, triggers, Batches, Callout, Visual
flows, Process builder, Visualforce pages.
iii. Helped customer for go live many times.
iv. Resolved their complex issues.
v. Helped team members in stuck problems.
 vi. Got Customer hero award many times and appreciations from customers.

Employer: Trekbin Technologies Pvt Ltd .

Employment Tenure: Aug 2013– Aug 2016
Designation: Senior Technology Associate

JOB PROFILE

Involved in active development as team member for various projects.

Part of a code review team for reviewing codes of peer developers.

Assisting the support team for trouble shooting production issues and development of

other enhancements in multiple projects.

Involved in regular client calls to retrieve and clarify requirements.

Assisting in delivery of tasks within the team.

WORK EXPERIENCE
a. Worked on various customer’s project and helped them to troubleshoot their issue

b. Helped creating demo for critical tasks

c. Developed code for customer from scratch in case of urgency so that

they can focus on their task and make them relax.

d. Taking daily team meeting to discuss the ongoing issues and helped them.

e. Taking session on topics which team need so that help customer and expedite the
troubleshooting.

PREVIOUS WORK EXPERIENCE

Project Profile #1
Project Title : Admission Connect

Client : 7Summits
Team Size : 3
Role : Force.com Developer, Team Member
Duration : August 2015 – August 2016
Technologies : Salesforce.com, Lightning Component, Apex, VF, Communities, JavaScript,
Jquery, Chatter API, Connect API,

Project Description:
7Summits is a community related solution provider from USA. It provides different type of
solutions for communities for interacting and enhance business across the world for admission,
people communication, shopping etc.

This project is being created to keep a track of admission for the universities new students,
counselor and manager in lightning view. Keep track of the people willing to participate in
university for admission, what is the current status, who is following them. Have features for
the upcoming event and task for them for collaboration. We can send message to multiple users
for activities. Create task and events for the students and their guardian on the basis of
permission provided for the particular profile. Sharing file, posting comment , feeds also added
in features.

Roles and Responsibilities: Analysis and estimation of business requirement.

.
Responsible for development in major areas of the application.
Development of pages, lightning pages, lightning components, apex classes and all major
approval process involved as part of the application functionality.
Salesforce CRM Customization for community.
 Project Profile #2

Project Title : Bricks

Client : Salesfix

Team Size : 2
Role : Force.com Developer, Team Member
Duration : April 2015 – July 2015

Technologies : Salesforce.com, Apex, VF, Visual Flows, Service Console, JavaScript,

Jquery, responsive CSS design using Bootstrap.

Project Title : PRESO

Client : Trekbin Product
Team Size : 3
Role : Force.com Developer, Team Member
Duration : August 2014 – March 2015
Technologies : Salesforce, SalesforeOne, Apex, VF, VF Reports, Heroku, Box.com
Project Profile #3
JQuery Library, JavaScript, Apex triggers,Java, Muelsoft.
Workflows and email templates, Approval Process
Project
Description:
This is a product for the displaying the ppt, presentation on mobile using the salesforceone app.
The idea behind the product was to fetch the ppt stored in gmail, box server and utilize those ppt
files and attach those ppt in salesforce. And we can track which ppt is displaying how many
times to gain the business. On the basis of daily, monthly and yearly we were able to see which
file is used more and which user. And on the basis of that we can get to know that where we need
to work more and where not. Have great UI for presenting the slides.

Roles and Responsibilities:

Analysis and estimation of business requirement.
Salesforce CRM Customization and use of Heroku Server for saving the credentails of
User and customer key.

Responsible for development in major areas of the application.

Development of triggers and all major workflows involved as part of the
application’s functionality.

Building of Visualforce reports and UI generation.

Unit and Integration Testing.

Package creation and request on App exchange launch

Project Profile #4

Project Title : AAM (Social Intranet)

Team Size : 4
Role : Force.com Developer, Team Member
Duration : July 2013 – August 2014
Technologies : Salesforce.com, Apex, VF, Salesforce Content, Jquery, responsive CSS design

Project Description:
The AAM project project is used for keep track of different activities, opportunities, contacts
and accounts . All the object records are handled in single page for called smart page. We can delete,
update and insert from the same smart page for all the object records. Page was responsive in all
machines(Desktop, MAC and mobile) using bootstrap. By use of vf component and autocomplete we
can deal with multiple records on single page. We can use the same page in another org for future
updates and on the basis of
custom setting we can change the way which object we can see on smart page.
 Roles and Responsibilities:

Was involved as a key player in the project.

Involved in sharing ideas with client to improve performance and user experience of the
application.
Adopted to a single page architecture by leveraging apex dynamic components and creating
a data model involving page names as records in salesforce connected with components,
also as records that has made possible for users to create highly customizable user-defined
widgets on various pages of the application.

Also worked on custom enhancements as per customer requirement changes.

Development of various widgets(VF components as per customer requirements)
Involved in continuous code integration among dev, testing and QA orgs.
Packaging of application for various releases and patches.
Other areas of work experience

Worked closely with the support team for other various projects to troubleshoot production
issues.
Worked as part of the support team for 1-2 months in between and was involved in
development of various change requests and enhancements in multiple ongoing projects.
Development and code reviews in a concept called generic coding for many components
that we normally use in our daily coding and work areas such as auto complete feature in a
combo box, custom pagination logic using offset in SOQL, CSV parser, send email
functionality, high charts and modal window.

ADDITIONAL DETAILS AND ACHIEVEMENTS

Winner of carom championship for year 2013 in TREKBIN.

Awarded the certificate of HardWorker Of The Year Trekker for the year 2013 in
TREKBIN.

Enthusiastic to actively participate in fresher’s training and Dev preparation training.

PERSONAL INFORMATION

Date of Birth : 19- Aug - 1989

Language known : English, Hindi
Nationality : Indian

Marital Status : Married

Hobbies : Passionate traveler, Cooking, Mimic and love doing
comedy.
Address : Empire Meadows, Zeenia- 104, Bachupally Road,
Miyapur, Hyderabad, Telangana- 502325

Place: Hyderabad

Name:Sunil Kumar Pal