Vishal Shukla

vishal.shukla00077@gmail.com

Cell: +91-9617623240

Pune, MH

Career Objective:
To acquire a position that affords me the opportunity to bring my technical expertise,
problemsolvingskills and willingness to learn to make an organization & Individual Development.
Career Profile:
Total experience of close to 2.1 years on salesforce CRM and Force.com.
Experience in full life cycle development of projects involving system analysis, Development, testing
andimplementation of projects in Salesforce.com, Force.com.
Analyzing the business requirementFlexible to adapt to any new environment and work on any
projectGood interpersonal skills, committed, result oriented, hard working with a quest and zeal to
learn newTechnologies.

EXPERIENCE 2 years 1 months

Senior Software Engineer Feb 2017- Present
Cognizant Technology Solutions. Pune, India

Technical Skills:
Hardware / Platforms: Salesforce.com, Force.com.
Programming Languages:Apex, Basic Java, SQL Servers SQL 2000, SQL 2005.
Scripting Languages:JavaScript, HTML, Visual force, jQuery, High Charts.
Tools:Force.com IDE, Dataloader, Dupeblocker, demand tool, Apex explorer, Workbench.

Relevant Project Experience:

Employer: Cognizant Technology Solutions.

Project #4: IP Data Case Management

Client GEICO
Role Developer
Duration 12/2018 to Present
Team Size 10
Environment force.com

Project Description:The Salesforce Application has been implemented using Service Cloud. The
Application is used for registration of various Customer Cases and associated tasks. The application
also manages Accounts, Opportunities and other custom entities. The Application is in support and
enhancements phase where deployment and delivery been managed through monthly releases. The
Application involves resolution of tickets through Salesforce Chatter.

The Application uses out-of-box functionality of salesforce- Workflows, Process Builder, Roles,
Profiles, etc. and Visualforce pages, Apex is used for customization.

Role and Responsibilities:

 Involved in the Requirement gathering, Analysis and providing estimates.

 Design and Develop Apex Classes and Visualforce pages, to implement custom business logic for
various functionalities.
 Worked on automating business process using triggers, process builder, approval process and
workflows.
 Responsible for creating users, profiles and defined object and field level security.
 Developed Security Controls, Sharing settings, Profile CRUD.
 Create Apex test classes with test coverage of org above 80% and performed Unit Testing of the
application to verify the desired functioning of the application.
 Worked in Data migration using Apex data loader for bulk Data Import, Export, Delete and
Update in salesforce.
 Worked on deployment using change set in Waterfall model.
 Maintaining coding standards and best practices set by Salesforce.

Project #3: BF Salesforce implementation.

Client Broadbridge Financial
Role Developer
Duration Apr 2018 – Nov 2018
Team Size 9
Environment Salesforce.com and Force.com

Project Description:The Salesforce Application has been implemented using Sales Cloud. The
application is used to connect with multiple interfaces to update Account & Contact related
information. The internal user (KYC- Know your customer) team can validate new Accounts and
approve to convert to standard accounts to carry on business.
The application uses out-of-box functionality of salesforce- Workflows, Process Builder, Roles,
Profiles, etc.

Role and Responsibilities:

 Customized Page layouts for Standard/Custom objects and assigned Record Types.
 Implemented Record-Level and Field-Level security and configured their sharing settings.
 Created Data Validation rules and Formulas as per business requirement.
 Worked on automating business process using process builder, approval process and
workflows.
 Worked on Reports and Dashboards for Account Management Process.
 Provided IT Sales-operational support to the Salesforce.com system
 Responsible for creating new users and assigned appropriate roles and profiles.
 Defined Org wide default to restrict access from users.
 Responsible for all the activities related to data Load, uploading data in CSV files
into salesforce.com, and data validation.
 Taking accounts through KYC process for their proper establishment and activation in SFDC
and at the same time integrating that account in master data management system and
DNB.
 Handling different change requests from the sales representatives and implementing
them.
 Working on other account related issues and supporting the IPSFDC system through the
Salesforce.com platform in built chatter system.
 Working on the high-risk potential customers and handling compliance related issues.
 Helping in the SIC enrichment of accounts by taking them through secondary researches
and Hoovers.
 Generation of different test cases, to check the functionality of the application.

Project #2: CRM Case Management implementation

Client Aruba
Role Developer
Duration Sep 2017 – Mar 2018
Team Size 10
Environment Salesforce.com and Force.com

Project Description: This project is mainly based on case management. Other than that we had Bug
management integrated with Rally and Bugzilla, SAP Data integration. I particularly
handled Visualforce page developments, Apex controllers, Workflow Processes, data
migration and unit testing.
Role and Responsibilities:
 Involved in requirement analysis and development.
 Involved in customization and configuration of application.
 Involved in data mapping and data migration.
 Involved in developing complex business logic based on apex class, trigger, visual force page
andworkflow Creation.
 Post GO Live Production support.
 Deployment from Sandbox to Production using ANT tool and Eclipse

Project #1: ICRM Implementation

Client Novartis
Role Developer
Duration Feb 2017 – Aug 2017
Team Size 4
Environment Salesforce.com and Force.com
Project Description: The project mainly included account cleanup and enhancement of existing
VEEVAapplication, account cleanup is done through demand tool and dupeblocker. The project also
includedconfiguration enhancement like profile creation, email templates, profile level permissions,
object creationand setup of demand tool and dupeblocker.

Roles and Responsibilities:

 Involved in requirement analysis and development.

 Involved in customization and configuration of application.
 Involved in developing complex business logic based on apex class, triggers, visual force
pageand Workflow creation.
 Post GO Live Production support.
 Deployment from Sandbox to Production Eclipse