QUALITY POLICY STATEMENT
We, STS, take pride and honor in declaring the company*s commitment to provide our professional
contracting service throughout the region of ErbilRAQ in tine with our quality objectives and targets
at all stages of our operations.
‘We are committed to working towards our customers’ satisfaction and the continual improvement of
the delivery of all our products and services. These are essential components of our business strategy
and our compliance with the requirements of [SO 9001:2015.
We believe in the cooperation and participation from each member of our team; management and
employees alike, in order to achieve excellence in all aspects of our endeavors. In order to achieve our
objectives and maintain the principles of this policy, STS management and employees shall be
committed to:
Accept quality as being every individuals responsibility
Strive to meet customer requirements and to enhance customer satisfaction.
Measure and evaluate our performance through management review meetings.
Contribute to the use of technological innovation within our industry sectors.
Encourage proactive involvement through suppor, training, education, and dialogue.
Respect our co-works, colleagues, customers and the public.
Communicate this policy and ensure its awareness throughout the organization.
Provide leadership and commitment that is required to maintain an effective quality
‘management system and its continual improvement.
Assign responsibility and accountability to staff members and management where
appropriate and specific to the related business process.
Providing the necessary resources for an effective implementation of the quality
‘management system.
‘Communicating the importance of the Quality Management System at all levels and
creating a Quality Culture in the organization.
Develop sound information and planning systems to solve potential risks before the
problem occur
Enhance the skills of our people through training, personal motivation, fostering a
professional work ethic atmosphere.
Comply with the requirements for ISO 9001:2015 and continually improve its
effectiveness.
+ Establish, implement and continually measure the achievement of our approved
Quality objectives and targets as well our stated policy.
+ Committed to strictly comply with the legal requirements.
This Quality Policy Statement will be reviewed annually and enhanced as required to
ensure continues suitability to the services we provide. This policy statement will be made
available to external interested parties upon request as well as to the public.
Prepared By,
1Venion
date:0301.2022
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