Christian John N.

Valerio
BSIT 301

Christoph is an IT professional working as an operations manager for a BPO company. For the first half
of his career, he was praised and hailed for his exceptional work by effectively and effortlessly
applying management information systems (MIS) to their operation, further developing their strong
data analytics reports. He was even given a certificate for it.
After a while, the unexpected happened. The MIS was not reflecting accurate and timely information;
the fixes he had used before are not working anymore. He even tried applying other information
systems to replace the existing ones to avoid malfunction, but those did not work. The company
started getting delays on the insights and reports resulting in the company halting some of its
operations. After many attempts and various changes later, the issue is finally resolved. Who did it?
Christoph. As expected, he is met with praise and applause just like before.

Christoph knew he messed up the moment the MIS was not reflecting accurate information. Before it
happened, he tried to modify the system to further advance it without telling anybody, and without
proper and finalized authorization. It worked during the first few months, with only minimal errors
that he could easily fix. It was too late when the error expanded more than he could ever imagine.

Questions:
1. What were the ethical responsibilities that Christoph lacked?
He lacked integrity and got lazy on his line of work.

2. What professional responsibilities did Christoph fail to accomplish?

He failed to have conscientiousness as modifying the system further without authority even if he
was the one who made him makes him unorganized on his job. He was also lacking in
appropriateness as what he just did was a violation of his line of duty and making security threats if
it got bigger.

3. Christoph’s action displayed carelessness, putting harm to the company. How would such
behavior affect a successful company?
It could make the system of the business vulnerable to attacks with the mishmash of advance
systems he was trying to do.

4. If the company investigated the situation and traced it back to Christoph, how would they
ensure that this behavior is not repeated in the future?
The company could make a repository that is accessible by different developers of different heads
or office so that any changes can be only applied to the actual system when there was a consensus
that the changes and modifications that was made was good for the system to have.