Professional Documents
Culture Documents
Date: 2011/12/27
Table of Contents
A SAFETY AND IMPORTANT WARNING ITEMS............................................................................A-1
1. IMPORTANT NOTICE.................................................................................................................................................A-2
2. DESCRIPTION ITEMS FOR DANGER, WARNING AND CAUTION..........................................................................A-3
2.1 Description items in this Service Manual...................................................................................................................................A-3
2.2 Description items for safety and important warning items.........................................................................................................A-3
3. SAFETY WARNINGS..................................................................................................................................................A-4
3.1 MODIFICATIONS NOT AUTHORIZED BY KONICA MINOLTA BUSINESS TECHNOLOGIES, INC......................................A-4
3.1.1 Actions requiring special attention...................................................................................................................................A-4
3.2 POWER PLUG SELECTION.....................................................................................................................................................A-5
3.2.1 Power Cord Set or Power Plug.......................................................................................................................................A-5
3.3 CHECKPOINTS WHEN PERFORMING ON-SITE SERVICE...................................................................................................A-6
3.3.1 Power Supply..................................................................................................................................................................A-7
3.3.2 Installation Requirements..............................................................................................................................................A-11
3.3.3 After Service..................................................................................................................................................................A-13
3.4 FUSE.......................................................................................................................................................................................A-18
3.5 Used Batteries Precautions.....................................................................................................................................................A-19
3.5.1 ALL Areas......................................................................................................................................................................A-19
3.5.2 Germany........................................................................................................................................................................A-19
3.5.3 France...........................................................................................................................................................................A-19
3.5.4 Denmark........................................................................................................................................................................A-19
3.5.5 Finland, Sweden............................................................................................................................................................A-19
3.5.6 Norway..........................................................................................................................................................................A-19
4. WARNING INDICATIONS ON THE MACHINE.........................................................................................................A-20
4.1 Warning indications inside the machine..................................................................................................................................A-20
4.2 Warning indications on the boards..........................................................................................................................................A-21
5. MEASURES TO TAKE IN CASE OF AN ACCIDENT...............................................................................................A-22
B NOTATION OF THE CONTENTS ...............................................................................................B -1
1. PRECAUTION ON HANDLING THIS MANUAL ........................................................................................................B -1
2. PRODUCT NAME .....................................................................................................................................................B -2
3. TRADEMARK ............................................................................................................................................................B -3
3.1 TRADEMARKS OF OTHER COMPANIES .............................................................................................................................B -3
3.2 OWN TRADEMARKS ..............................................................................................................................................................B -3
4. ELECTRICAL PARTS AND SIGNALS ......................................................................................................................B -4
5. PAPER FEED DIRECTION .......................................................................................................................................B -6
C PRODUCT SPECIFICATIONS......................................................................................................C-1
1. bizhub 501/421/361.....................................................................................................................................................C-1
1.1 Type..........................................................................................................................................................................................C-1
1.2 Functions...................................................................................................................................................................................C-1
1.3 Type of paper............................................................................................................................................................................C-2
1.4 Maintenance..............................................................................................................................................................................C-2
1.5 Machine data.............................................................................................................................................................................C-2
1.6 Operating environment..............................................................................................................................................................C-2
1.7 Note for the Specifications........................................................................................................................................................C-2
2. DF-613........................................................................................................................................................................C-3
2.1 Type..........................................................................................................................................................................................C-3
2.2 Functions...................................................................................................................................................................................C-3
2.3 Paper type.................................................................................................................................................................................C-3
2.4 Paper feed prohibited originals..................................................................................................................................................C-3
2.5 Paper feed not guaranteed originals.........................................................................................................................................C-3
2.6 Mixed original feed chart...........................................................................................................................................................C-4
2.7 Maintenance..............................................................................................................................................................................C-4
2.8 Machine data.............................................................................................................................................................................C-4
2.9 Operating environment..............................................................................................................................................................C-4
2.10 Note for the Specifications......................................................................................................................................................C-4
3. PC-206........................................................................................................................................................................C-5
3.1 Type..........................................................................................................................................................................................C-5
3.2 Paper type.................................................................................................................................................................................C-5
3.3 Maintenance..............................................................................................................................................................................C-5
3.4 Machine specifications..............................................................................................................................................................C-5
3.5 Operating environment..............................................................................................................................................................C-5
3.6 Note for the Specifications........................................................................................................................................................C-5
4. PC-407........................................................................................................................................................................C-6
i
4.1 Type..........................................................................................................................................................................................C-6
4.2 Paper type.................................................................................................................................................................................C-6
4.3 Maintenance..............................................................................................................................................................................C-6
4.4 Machine specifications..............................................................................................................................................................C-6
4.5 Operating environment..............................................................................................................................................................C-6
4.6 Note for the Specifications........................................................................................................................................................C-6
5. LU-203........................................................................................................................................................................C-7
5.1 Type..........................................................................................................................................................................................C-7
5.2 Functions...................................................................................................................................................................................C-7
5.3 Type of paper............................................................................................................................................................................C-7
5.4 Maintenance..............................................................................................................................................................................C-7
5.5 Machine data.............................................................................................................................................................................C-7
5.6 Operating environment..............................................................................................................................................................C-7
5.7 Note for the Specifications........................................................................................................................................................C-7
6. FS-522/PU-501/OT-602..............................................................................................................................................C-8
6.1 FS-522.......................................................................................................................................................................................C-8
6.1.1 Type................................................................................................................................................................................C-8
6.1.2 Functions.........................................................................................................................................................................C-8
6.1.3 Paper type.......................................................................................................................................................................C-8
6.1.4 Stapling...........................................................................................................................................................................C-8
6.1.5 Maintenance....................................................................................................................................................................C-9
6.1.6 Machine specifications....................................................................................................................................................C-9
6.1.7 Operating environment....................................................................................................................................................C-9
6.2 PU-501......................................................................................................................................................................................C-9
6.2.1 Type................................................................................................................................................................................C-9
6.2.2 Maintenance....................................................................................................................................................................C-9
6.2.3 Machine specifications....................................................................................................................................................C-9
6.2.4 Operating environment....................................................................................................................................................C-9
6.3 OT-602......................................................................................................................................................................................C-9
6.3.1 Type................................................................................................................................................................................C-9
6.3.2 Paper Type....................................................................................................................................................................C-10
6.3.3 Maintenance..................................................................................................................................................................C-10
6.3.4 Machine specifications..................................................................................................................................................C-10
6.3.5 Operating environment..................................................................................................................................................C-10
6.4 Note for the Specifications......................................................................................................................................................C-10
7. FS-523/RU-507.........................................................................................................................................................C-11
7.1 FS-523.....................................................................................................................................................................................C-11
7.1.1 Type..............................................................................................................................................................................C-11
7.1.2 Functions.......................................................................................................................................................................C-11
7.1.3 Type of paper................................................................................................................................................................C-11
7.1.4 Stapling.........................................................................................................................................................................C-12
7.1.5 Punch............................................................................................................................................................................C-12
7.1.6 Maintenance..................................................................................................................................................................C-12
7.1.7 Machine data.................................................................................................................................................................C-12
7.1.8 Operating environment..................................................................................................................................................C-12
7.1.9 Note for the Specifications............................................................................................................................................C-13
7.2 RU-507....................................................................................................................................................................................C-13
7.2.1 Type..............................................................................................................................................................................C-13
7.2.2 Functions.......................................................................................................................................................................C-13
7.2.3 Type of paper................................................................................................................................................................C-13
7.2.4 Maintenance..................................................................................................................................................................C-13
7.2.5 Machine data.................................................................................................................................................................C-13
7.2.6 Operating environment..................................................................................................................................................C-13
7.2.7 Note for the Specifications............................................................................................................................................C-13
8. SD-507......................................................................................................................................................................C-14
8.1 Type........................................................................................................................................................................................C-14
8.2 Paper type...............................................................................................................................................................................C-14
8.3 Maintenance............................................................................................................................................................................C-14
8.4 Machine specifications............................................................................................................................................................C-14
8.5 Operating environment............................................................................................................................................................C-14
8.6 Note for the Specifications......................................................................................................................................................C-14
9. MT-502......................................................................................................................................................................C-15
9.1 Type........................................................................................................................................................................................C-15
9.2 Maintenance............................................................................................................................................................................C-15
9.3 Machine specifcations.............................................................................................................................................................C-15
9.4 Operating environment............................................................................................................................................................C-15
9.5 Note for the Specifications......................................................................................................................................................C-15
10. JS-502.....................................................................................................................................................................C-16
10.1 Type......................................................................................................................................................................................C-16
ii
10.2 Paper type.............................................................................................................................................................................C-16
10.3 Maintenance..........................................................................................................................................................................C-16
10.4 Machine specifications..........................................................................................................................................................C-16
10.5 Operating environment..........................................................................................................................................................C-16
10.6 Note for the Specifications....................................................................................................................................................C-16
11. IC-207.....................................................................................................................................................................C-17
11.1 Type......................................................................................................................................................................................C-17
11.2 Functions...............................................................................................................................................................................C-17
11.3 Paper.....................................................................................................................................................................................C-17
11.4 Maintenance and Life............................................................................................................................................................C-17
11.5 Machine Data........................................................................................................................................................................C-18
11.6 Operating environment..........................................................................................................................................................C-18
12. JS-502.....................................................................................................................................................................C-19
12.1 Web browser function............................................................................................................................................................C-19
12.2 Photo registration function.....................................................................................................................................................C-19
D OVERALL COMPOSITION..........................................................................................................D -1
1. SYSTEM CONFIGURATION.....................................................................................................................................D -1
1.1 System configuration................................................................................................................................................................D -1
1.2 Configuration for optional device..............................................................................................................................................D -1
2. MAIN BODY UNIT CONFIGURATION......................................................................................................................D -3
3. PAPER PATH............................................................................................................................................................D -4
4. CONTROL BLOCK DIAGRAM...................................................................................................................................D -5
5. TIME CHART WHEN THE POWER IS TURNED ON................................................................................................D -6
E SERVICE TOOL ..........................................................................................................................E -1
1. bizhub PRESS C7000/C7000P/C70hc, bizhub PRO C6000L....................................................................................E -1
1.1 Service material list .................................................................................................................................................................E -1
1.1.1 Service material list........................................................................................................................................................E -1
1.2 Jig list........................................................................................................................................................................................E -1
1.2.1 Jig list.............................................................................................................................................................................E -1
1.3 Materials...................................................................................................................................................................................E -2
F PERIODICAL MAINTENANCE.......................................................................................................F-1
1. MAINTENANCE ITEM ................................................................................................................................................F-1
1.1 Replacing procedure of the periodical replacement parts.........................................................................................................F-1
1.1.1 Replacing procedure of the periodical replacement parts ..............................................................................................F-1
1.2 bizhub 501/421/361...................................................................................................................................................................F-1
1.2.1 Periodic maintenance 1 (Every 250,000 prints (bizhub501/421)/Every 225,000 prints (bizhub361))..............................F-1
1.2.2 Periodic maintenance 2 (Every 500,000 prints (bizhub501/421)/Every 450,000 prints (bizhub361))..............................F-2
1.2.3 Periodic maintenance 3 (Every 750,000 prints (bizhub501/421)/Every 675,000 prints (bizhub361))..............................F-2
1.2.4 Periodic maintenance 4 (Every 1,250,000 prints (bizhub501/421)/Every 900,000 prints (bizhub361)............................F-2
1.3 DF..............................................................................................................................................................................................F-3
1.3.1 Periodic maintenance 1 (Every 250,000 prints (bizhub501/421) / Every 225,000 prints (bizhub361))............................F-3
1.3.2 Periodic maintenance 2 (Every 500,000 prints (bizhub501/421) / Every 450,000 prints (bizhub361))............................F-3
1.4 PC..............................................................................................................................................................................................F-3
1.4.1 Periodic maintenance 1 (Every 250,000 prints (bizhub501/421) / Every 225,000 prints (bizhub361))............................F-3
1.4.2 Periodic maintenance 2 (Every 750,000 prints (bizhub501/421) / Every 675,000 prints (bizhub361))............................F-3
1.5 LU..............................................................................................................................................................................................F-4
1.5.1 Periodic maintenance 1 (Every 250,000 prints (bizhub501/421) / Every 225,000 prints (bizhub361))............................F-4
1.5.2 Periodic maintenance 2 (Every 500,000 prints (bizhub501/421) / Every 450,000 prints (bizhub361))............................F-4
1.6 FS..............................................................................................................................................................................................F-4
1.6.1 Periodic maintenance 1 (Every 250,000 prints (bizhub501/421) / Every 225,000 prints (bizhub361))............................F-4
1.7 MT..............................................................................................................................................................................................F-4
1.7.1 Periodic maintenance 1 (Every 250,000 prints (bizhub501/421) / Every 225,000 prints (bizhub361))............................F-4
1.8 SD..............................................................................................................................................................................................F-4
1.8.1 Periodic maintenance 1 (Every 250,000 prints (bizhub501/421) / Every 225,000 prints (bizhub361))............................F-4
1.9 RU..............................................................................................................................................................................................F-4
1.9.1 Periodic maintenance 1 (Every 250,000 prints (bizhub501/421) / Every 225,000 prints (bizhub361))............................F-4
2. PERIODICALLY REPLACED PARTS LIST ...............................................................................................................F-6
2.1 Periodical replacement parts ....................................................................................................................................................F-6
2.2 bizhub PRESS C7000/C7000P/C70hc/C6000, bizhub PRO C6000L.......................................................................................F-6
2.2.1 Periodically replaced parts list (bizhub 501/421) ............................................................................................................F-6
2.2.2 Periodically replaced parts list (bizhub 361)....................................................................................................................F-7
3. LIFE VALUE ...............................................................................................................................................................F-9
3.1 Life value of materials/parts ......................................................................................................................................................F-9
4. PERIODICAL MAINTENANCE PROCEDURE bizhub 501/421/361.........................................................................F-10
4.1 External section ......................................................................................................................................................................F-10
iii
4.1.1 Replacing the ozone filter..............................................................................................................................................F-10
4.1.2 Replacing the filter cover assy and the suction filter /A assy.........................................................................................F-10
4.1.3 Replacing the paper exit suction filter............................................................................................................................F-11
4.2 Write section ...........................................................................................................................................................................F-12
4.2.1 Replacing the write unit.................................................................................................................................................F-12
4.3 Photosensitive material section...............................................................................................................................................F-15
4.3.1 Replacing the drum unit.................................................................................................................................................F-15
4.3.2 Replacing the drum.......................................................................................................................................................F-15
4.4 Transfer/separation corona section.........................................................................................................................................F-19
4.4.1 Replacing the transfer/separation corona unit...............................................................................................................F-19
4.5 Developing section..................................................................................................................................................................F-19
4.5.1 Replacing the developing unit.......................................................................................................................................F-19
4.5.2 Replacing developer......................................................................................................................................................F-20
4.6 Toner supply section................................................................................................................................................................F-21
4.6.1 Replacing the filter mounting plate assy........................................................................................................................F-21
4.6.2 Replacing the suction cover /2 assy..............................................................................................................................F-22
4.7 Cleaning/toner recycle section.................................................................................................................................................F-23
4.7.1 Replacing the cleaning blade assy................................................................................................................................F-23
4.8 Paper feed section...................................................................................................................................................................F-24
4.8.1 Replacing the feed roller/pick-up roller (tray 1)..............................................................................................................F-24
4.8.2 Replacing the separation roller assy (tray 1).................................................................................................................F-28
4.8.3 Replacing the feed roller/pick-up roller (tray 2)..............................................................................................................F-29
4.8.4 Replacing the separation roller assy (tray 2).................................................................................................................F-34
4.9 Bypass tray section..................................................................................................................................................................F-36
4.9.1 Removing/reinstalling the bypass unit...........................................................................................................................F-36
4.9.2 Replacing the separation roller assy.............................................................................................................................F-38
4.9.3 Replacing the feed roller................................................................................................................................................F-39
4.10 Registration section...............................................................................................................................................................F-40
4.10.1 Cleaning the paper dust removing brush.....................................................................................................................F-40
4.10.2 Replacing the loop roller, the loop bearing, the registration roller /Rt, and the registration bearings /Rt and /Lt........F-41
4.10.3 Replacing the feed roller/pick-up roller (tray 2)............................................................................................................F-45
4.11 Fusing section........................................................................................................................................................................F-49
4.11.1 Removing/reinstalling the fusing unit...........................................................................................................................F-49
4.11.2 Replacing the fusing claw assy...................................................................................................................................F-50
4.11.3 Replacing the fusing web............................................................................................................................................F-52
4.11.4 Replacing the fusing driven roller assy /A and /B........................................................................................................F-53
4.11.5 Removing/reinstalling the fusing heater lamps /1 (L2) and /2 (L3)..............................................................................F-54
4.11.6 Replacing the fusing roller, the fusing pressure roller, the heat insulating sleeve /A, the fusing bearings /Up and /Lw
and the fusing input gear assy.................................................................................................................................................F-55
4.11.7 Replacing the fusing sensor assy................................................................................................................................F-57
4.11.8 Replacing the fuse holder assy...................................................................................................................................F-58
5. PERIODICAL MAINTENANCE PROCEDURE DF-613.............................................................................................F-60
5.1 Precautions on maintenance...................................................................................................................................................F-60
5.2 Paper feed section...................................................................................................................................................................F-60
5.2.1 Replacing the Pick-up Roller and Feed Roller...............................................................................................................F-60
5.2.2 Replacing the Separation Roller....................................................................................................................................F-61
5.2.3 Cleaning of the Pick-up Roller, Feed Roller and Separation Roller...............................................................................F-61
5.2.4 Cleaning of Miscellaneous Rollers................................................................................................................................F-62
5.2.5 Cleaning of the Scanning Guide....................................................................................................................................F-64
5.2.6 Cleaning of the Reflective Sensor Section....................................................................................................................F-64
6. PERIODICAL MAINTENANCE PROCEDURE PC-206............................................................................................F-65
6.1 Precautions on maintenance...................................................................................................................................................F-65
6.2 Paper feed section...................................................................................................................................................................F-65
6.2.1 Replacing the Separation Roller Assy...........................................................................................................................F-65
6.2.2 Replacing the Feed Roller.............................................................................................................................................F-66
6.2.3 Replacing the Pick-up Roller.........................................................................................................................................F-67
7. PERIODICAL MAINTENANCE PROCEDURE PC-407............................................................................................F-69
7.1 Precautions on maintenance...................................................................................................................................................F-69
7.2 Paper feed section...................................................................................................................................................................F-69
7.2.1 Replacing the Separation Roller....................................................................................................................................F-69
7.2.2 Replacing the Feed Roller.............................................................................................................................................F-69
7.2.3 Replacing the Pick-up Roller.........................................................................................................................................F-71
8. PERIODICAL MAINTENANCE PROCEDURE LU-203.............................................................................................F-73
8.1 Precautions on maintenance...................................................................................................................................................F-73
8.2 Paper feed section...................................................................................................................................................................F-73
8.2.1 Replacing the Pick-up Roller and Feed Roller...............................................................................................................F-73
8.2.2 Replacing the Separation Roller....................................................................................................................................F-75
9. PERIODICAL MAINTENANCE PROCEDURE FS-522/PU-501/OT-602..................................................................F-78
9.1 Precautions on maintenance...................................................................................................................................................F-78
iv
9.2 Conveyance section, staple section, and Staple section.........................................................................................................F-78
9.2.1 Cleaning of the Roller....................................................................................................................................................F-78
10. PERIODICAL MAINTENANCE PROCEDURE SD-507..........................................................................................F-80
10.1 Precautions on maintenance.................................................................................................................................................F-80
10.2 Conveyance section..............................................................................................................................................................F-80
10.2.1 Cleaning of the Roller..................................................................................................................................................F-80
11. PERIODICAL MAINTENANCE PROCEDURE MT-502..........................................................................................F-81
11.1 Precautions on maintenance.................................................................................................................................................F-81
11.2 Conveyance section..............................................................................................................................................................F-81
11.2.1 Cleaning of the Roller..................................................................................................................................................F-81
G DISASSEMBLY/REASSEMBLY....................................................................................................G-1
1. ITEMS NOT ALLOWED TO BE DISASSEMBLED.....................................................................................................G-1
1.1 Scanner section........................................................................................................................................................................G-1
1.1.1 CCD unit.........................................................................................................................................................................G-1
1.1.2 Mirror unit/exposure unit.................................................................................................................................................G-1
1.2 Write section.............................................................................................................................................................................G-2
1.2.1 Write section cover.........................................................................................................................................................G-2
1.2.2 Write attaching plate.......................................................................................................................................................G-2
1.3 Developing unit.........................................................................................................................................................................G-3
(1) Parts not allowed to be removed........................................................................................................................................G-3
(2) Reason for prohibition........................................................................................................................................................G-3
1.4 Drum unit...................................................................................................................................................................................G-3
(1) Parts not allowed to be removed........................................................................................................................................G-3
(2) Reason for prohibition........................................................................................................................................................G-3
1.5 Registration section...................................................................................................................................................................G-3
(1) Parts not allowed to be removed........................................................................................................................................G-3
(2) Reason for prohibition........................................................................................................................................................G-4
2. bizhub 501/421/361....................................................................................................................................................G-5
2.1 List of parts to be disassembled and reassembled...................................................................................................................G-5
2.2 Disassembling/assembling procedure......................................................................................................................................G-5
2.2.1 Removing/reinstalling the rear cover /1..........................................................................................................................G-5
2.2.2 Removing/reinstalling the rear cover /2..........................................................................................................................G-6
2.2.3 Removing/reinstalling the rear cover /3..........................................................................................................................G-6
2.2.4 Removing/reinstalling the rear cover /4..........................................................................................................................G-6
2.2.5 Removing/reinstalling the right cover /Up.......................................................................................................................G-7
2.2.6 Removing/reinstalling the right cover /Lw.......................................................................................................................G-8
2.2.7 Removing/reinstalling the left cover................................................................................................................................G-8
2.2.8 Removing/reinstalling the front door...............................................................................................................................G-9
2.2.9 Removing/reinstalling the original glass..........................................................................................................................G-9
2.2.10 Removing/reinstalling the upper covers /Fr and /Lt....................................................................................................G-10
2.2.11 Removing/reinstalling the upper cover /Rr..................................................................................................................G-11
2.2.12 Removing/reinstalling the front cover..........................................................................................................................G-11
2.2.13 Removing/reinstalling the operation panel..................................................................................................................G-12
2.2.14 Removing/reinstalling the CCD unit............................................................................................................................G-13
2.2.15 Replacing the exposure lamp.....................................................................................................................................G-14
2.2.16 Removing/reinstalling the exposure unit.....................................................................................................................G-15
2.2.17 Stretching the scanner wire........................................................................................................................................G-17
2.2.18 Removing/reinstalling the toner supply unit................................................................................................................G-18
2.2.19 Removing/reinstalling the trays 1 and 2......................................................................................................................G-21
2.3 Option counter.........................................................................................................................................................................G-22
2.3.1 Configuration of the key counter...................................................................................................................................G-22
2.3.2 Installation procedure of the key counter......................................................................................................................G-23
3. DF-613......................................................................................................................................................................G-24
3.1 Disassembly/Adjustment prohibited items..............................................................................................................................G-24
(1) Screws to which blue paint or green paint is applied........................................................................................................G-24
(2) Red-painted screws..........................................................................................................................................................G-24
(3) Variable Resistors on Board.............................................................................................................................................G-24
(4) Removal of Boards...........................................................................................................................................................G-24
3.2 Disassembling and assembling list.........................................................................................................................................G-24
3.3 Disassembling and assembling procedure.............................................................................................................................G-24
3.3.1 Cover /Fr, Cover /Rr and Original Feed Tray Cover /Lw...............................................................................................G-24
3.3.2 DF Control Board (DFCB).............................................................................................................................................G-25
3.3.3 Original Size VR (VR1).................................................................................................................................................G-25
3.3.4 Complete Stamp Unit 2.................................................................................................................................................G-26
3.3.5 Replacing the Replace Stamp 2...................................................................................................................................G-26
3.3.6 DF.................................................................................................................................................................................G-27
4. PC-206......................................................................................................................................................................G-28
4.1 Disassembly/Adjustment prohibited items..............................................................................................................................G-28
v
(1) Screws to which blue paint or green paint is applied........................................................................................................G-28
(2) Red-painted screws..........................................................................................................................................................G-28
(3) Variable Resistors on Board.............................................................................................................................................G-28
(4) Removal of Boards...........................................................................................................................................................G-28
4.2 Disassembling, assembling and cleaning list..........................................................................................................................G-28
4.2.1 Disassembling and assembling list...............................................................................................................................G-28
4.2.2 Cleaning list..................................................................................................................................................................G-28
4.3 Disassembling and assembling procedure.............................................................................................................................G-28
4.3.1 Right Door/Rear Right Cover/Lower Right Cover/Front Right Cover............................................................................G-28
4.3.2 Rear Cover....................................................................................................................................................................G-29
4.4 Cleaning procedure.................................................................................................................................................................G-29
4.4.1 Separation Roller..........................................................................................................................................................G-29
4.4.2 Feed Roller...................................................................................................................................................................G-29
4.4.3 Pick-up Roller................................................................................................................................................................G-30
4.4.4 Vertical Conveyance Roller...........................................................................................................................................G-30
5. PC-407......................................................................................................................................................................G-31
5.1 Disassembly/Adjustment prohibited items..............................................................................................................................G-31
(1) Screws to which blue paint or green paint is applied........................................................................................................G-31
(2) Red-painted screws..........................................................................................................................................................G-31
(3) Variable Resistors on Board.............................................................................................................................................G-31
(4) Removal of Boards...........................................................................................................................................................G-31
5.2 Disassembling, assembling and cleaning list..........................................................................................................................G-31
5.2.1 Disassembling and assembling list...............................................................................................................................G-31
5.2.2 Cleaning list..................................................................................................................................................................G-31
5.3 Disassembling and assembling procedure.............................................................................................................................G-31
5.3.1 Right Door/Rear Right Cover/Lower Right Cover/Front Right Cover............................................................................G-31
5.3.2 Rear Cover....................................................................................................................................................................G-32
5.3.3 Tray...............................................................................................................................................................................G-32
5.3.4 Wire...............................................................................................................................................................................G-32
5.4 Cleaning procedure.................................................................................................................................................................G-34
5.4.1 Separation Roller..........................................................................................................................................................G-34
5.4.2 Feed Roller...................................................................................................................................................................G-35
5.4.3 Pick-up Roller................................................................................................................................................................G-35
5.4.4 Vertical Conveyance Roller...........................................................................................................................................G-35
6. LU-203......................................................................................................................................................................G-36
6.1 Disassembling and assembling list.........................................................................................................................................G-36
6.2 Disassembling and assembling procedure.............................................................................................................................G-36
6.2.1 Removal and reinstallation of the right cover, the front cover and the rear cove..........................................................G-36
6.2.2 Replacing the wires.......................................................................................................................................................G-38
7. FS-522/PU-501/OT-602............................................................................................................................................G-44
7.1 Disassembly/Adjustment prohibited items..............................................................................................................................G-44
(1) Screws to which blue paint or green paint is applied........................................................................................................G-44
(2) Red-painted screws..........................................................................................................................................................G-44
(3) Variable Resistors on Board.............................................................................................................................................G-44
(4) Removal of Boards...........................................................................................................................................................G-44
7.2 Disassembling and assembling list.........................................................................................................................................G-44
7.3 Disassembling and assembling procedure.............................................................................................................................G-44
7.3.1 Conveyance Front Cover /Up, /Rt, /Lw.........................................................................................................................G-44
7.3.2 Conveyance Upper Cover.............................................................................................................................................G-45
7.3.3 Front Door.....................................................................................................................................................................G-45
7.3.4 Conveyance Front Cover /Lt.........................................................................................................................................G-45
7.3.5 Paper Exit Front Cover, Rear Cover, Connector Cover................................................................................................G-45
7.3.6 Tray /2...........................................................................................................................................................................G-46
7.3.7 OT-602..........................................................................................................................................................................G-46
7.3.8 Tray /1...........................................................................................................................................................................G-47
7.3.9 Lift Tray.........................................................................................................................................................................G-47
7.3.10 Conveyance Unit.........................................................................................................................................................G-47
7.3.11 Stapler.........................................................................................................................................................................G-47
7.3.12 PU...............................................................................................................................................................................G-48
7.3.13 Stacker Paddle Drive Clutch Assy..............................................................................................................................G-49
7.3.14 Paper Holding Paddle Drive Clutch Assy....................................................................................................................G-49
8. FS-523/RU-507.........................................................................................................................................................G-51
8.1 Disassembling and assembling list.........................................................................................................................................G-51
8.2 Disassembling and assembling procedure.............................................................................................................................G-51
8.2.1 Removal/reinstallation of the upper cover.....................................................................................................................G-51
8.2.2 Removal/reinstallation of the front cover /Up................................................................................................................G-52
8.2.3 Removal/reinstallation of the front cover /Lw................................................................................................................G-52
8.2.4 Removal/reinstallation of the rear cover.......................................................................................................................G-53
8.2.5 Removal/reinstallation of the punch unit.......................................................................................................................G-53
vi
8.2.6 Replacing the stapler unit.............................................................................................................................................G-54
9. SD-507......................................................................................................................................................................G-57
9.1 Disassembly/Adjustment prohibited items..............................................................................................................................G-57
(1) Screws to which blue paint or green paint is applied........................................................................................................G-57
(2) Red-painted screws..........................................................................................................................................................G-57
(3) Variable Resistors on Board.............................................................................................................................................G-57
(4) Removal of Boards...........................................................................................................................................................G-57
9.2 Disassembling and assembling list.........................................................................................................................................G-57
9.3 Disassembling and assembling procedure.............................................................................................................................G-57
9.3.1 Paper Output Tray/Front Cover....................................................................................................................................G-57
9.3.2 Rear Cover....................................................................................................................................................................G-58
9.3.3 Upper Cover..................................................................................................................................................................G-58
9.3.4 Saddle Unit...................................................................................................................................................................G-58
9.3.5 Folding Unit...................................................................................................................................................................G-59
9.3.6 Stapler Unit...................................................................................................................................................................G-60
9.3.7 Paper Guide Motor (M13).............................................................................................................................................G-63
9.3.8 Folding Roller................................................................................................................................................................G-65
10. MT-502....................................................................................................................................................................G-71
10.1 Disassembly/Adjustment prohibited items............................................................................................................................G-71
(1) Screws to which blue paint or green paint is applied........................................................................................................G-71
(2) Red-painted screws..........................................................................................................................................................G-71
(3) Variable Resistors on Board.............................................................................................................................................G-71
(4) Removal of Boards...........................................................................................................................................................G-71
10.2 Disassembling and assembling list.......................................................................................................................................G-71
10.3 Disassembling and assembling procedure...........................................................................................................................G-71
10.3.1 Rear Cover/Right Door...............................................................................................................................................G-71
10.3.2 Front Cover/Upper Cover/Paper Output Tray.............................................................................................................G-71
11. JS-502.....................................................................................................................................................................G-72
11.1 Disassembly/Adjustment prohibited items............................................................................................................................G-72
11.1.1 ....................................................................................................................................................................................G-72
11.2 Disassembling and assembling list.......................................................................................................................................G-72
11.3 Disassembling and assembling procedure...........................................................................................................................G-72
11.3.1 Upper Cover................................................................................................................................................................G-72
12. IC-207.....................................................................................................................................................................G-73
12.1 Precautions on disassembling and assembling....................................................................................................................G-73
12.2 Tools Required......................................................................................................................................................................G-73
12.3 Removal / Installation of Printer key control board................................................................................................................G-73
H CLEANING/LUBRICATION ........................................................................................................H -1
1. CLEANING/LUBRICATION PROCEDURES ............................................................................................................H -1
I ADJUSTMENT/SETTING.................................................................................................................I-1
1. HOW TO USE THE ADJUSTMENT/SETTING SECTION............................................................................................I-1
1.1 Composition................................................................................................................................................................................I-1
(1) Checking before starting work..............................................................................................................................................I-1
(2) Checkpoints when conductions on-site service....................................................................................................................I-1
2. UTILITY MENU.............................................................................................................................................................I-2
2.1 List of utility mode.......................................................................................................................................................................I-2
3. LIST OF ADJUSTMENT ITEMS...................................................................................................................................I-6
3.1 Priority for Adjustment/Setting after replacing parts ...................................................................................................................I-6
4. SERVICE MODE..........................................................................................................................................................I-8
4.1 List of service mode....................................................................................................................................................................I-8
4.2 Setting Method..........................................................................................................................................................................I-10
4.2.1 Start and exit of the service mode..................................................................................................................................I-10
4.3 Machine Adjust.........................................................................................................................................................................I-10
4.3.1 Print Positioning: Leading Edge (Printer Area)...............................................................................................................I-10
4.3.2 Print Positioning: Side Edge (Printer Area).....................................................................................................................I-11
4.3.3 Paper Feed Direction Adj. (Printer Area)........................................................................................................................I-11
4.3.4 Printer Resist Loop.........................................................................................................................................................I-12
4.3.5 Bypass Tray Adjustment.................................................................................................................................................I-13
4.3.6 Image Position: Leading Edge (Scan Area)....................................................................................................................I-13
4.3.7 Image Position: Side Edge (Scan Area).........................................................................................................................I-14
4.3.8 Cross Direction Adjustment (Scan Area)........................................................................................................................I-14
4.3.9 Feed Direction Adjustment (Scan Area).........................................................................................................................I-14
4.3.10 Lead Edge Erase Adjustment.......................................................................................................................................I-15
4.3.11 Non-Image Area Erase Check......................................................................................................................................I-16
4.4 Imaging Process Adjustment....................................................................................................................................................I-16
4.4.1 Charging Main Manual Adj.............................................................................................................................................I-16
vii
4.4.2 Transfer Manual Adj.......................................................................................................................................................I-16
4.4.3 Separation (AC) Manual Adj...........................................................................................................................................I-16
4.4.4 Separation (DC) Manual Adj...........................................................................................................................................I-16
4.4.5 Grid Charging Manual Adj..............................................................................................................................................I-16
4.4.6 Bias Voltage Manual Adj.................................................................................................................................................I-16
4.4.7 TCR Adjustment.............................................................................................................................................................I-16
4.4.8 Toner Auto Supply..........................................................................................................................................................I-17
4.4.9 Toner Density Adjustment..............................................................................................................................................I-17
4.4.10 Laser Diameter Adjustment..........................................................................................................................................I-17
4.4.11 LD1 Offset Adj. / LD2 Offset Adj...................................................................................................................................I-17
4.4.12 LD1 Bias Adj. / LD2 Bias Adj........................................................................................................................................I-18
4.4.13 Copy Protect Density Adj..............................................................................................................................................I-18
4.5 System 1...................................................................................................................................................................................I-18
4.5.1 Marketing Area...............................................................................................................................................................I-18
4.5.2 Tel/Fax Number..............................................................................................................................................................I-19
4.5.3 Serial Number.................................................................................................................................................................I-19
4.5.4 Trouble Isolation.............................................................................................................................................................I-19
4.5.5 No Sleep.........................................................................................................................................................................I-19
4.5.6 Foolscap Size Setting.....................................................................................................................................................I-20
4.5.7 Original Size Detection...................................................................................................................................................I-20
4.5.8 Detected Size Setting.....................................................................................................................................................I-20
4.5.9 Install Date......................................................................................................................................................................I-20
4.5.10 Initialization...................................................................................................................................................................I-20
4.5.11 Machine State LED Setting...........................................................................................................................................I-21
4.6 Counter.....................................................................................................................................................................................I-21
4.6.1 Display of the Counter....................................................................................................................................................I-21
4.6.2 Present Parts Life...........................................................................................................................................................I-27
4.6.3 PM..................................................................................................................................................................................I-28
4.7 State Confirmation....................................................................................................................................................................I-28
4.7.1 Sensor Check.................................................................................................................................................................I-28
4.7.2 Load Check.....................................................................................................................................................................I-28
4.7.3 backup and recovery of adjustment data........................................................................................................................I-29
4.7.4 Memory/HDD Condition..................................................................................................................................................I-29
4.7.5 Memory Check (Memory/HDD Adjustment)...................................................................................................................I-29
4.7.6 HDD R/W Check (Memory/HDD Adjustment).................................................................................................................I-29
4.7.7 HDD Format (Memory/HDD Adjustment).......................................................................................................................I-29
4.7.8 Adj. Data Table...............................................................................................................................................................I-30
4.7.9 Adj. Data Table...............................................................................................................................................................I-30
4.7.10 IO check mode list........................................................................................................................................................I-34
4.8 ADF...........................................................................................................................................................................................I-47
4.8.1 Paper Feed Direction......................................................................................................................................................I-47
4.8.2 Lead Edge......................................................................................................................................................................I-48
4.8.3 Side Edge.......................................................................................................................................................................I-48
4.8.4 Resist Loop Adj...............................................................................................................................................................I-48
4.8.5 Original Size Adj.............................................................................................................................................................I-49
4.8.6 Density Adj......................................................................................................................................................................I-49
4.8.7 Scan Position Adjustment...............................................................................................................................................I-49
4.8.8 Sensor Auto Adjust.........................................................................................................................................................I-50
4.9 Finisher.....................................................................................................................................................................................I-50
4.9.1 Center Staple Position (SD-507)....................................................................................................................................I-50
4.9.2 Half-Fold Position (SD-507)............................................................................................................................................I-51
4.9.3 Punch Horizontal Position (PU)......................................................................................................................................I-51
4.9.4 Punch Resist Loop (PU).................................................................................................................................................I-52
4.10 Firmware Version....................................................................................................................................................................I-52
4.10.1 Procedure.....................................................................................................................................................................I-52
4.11 CS Remote Care.....................................................................................................................................................................I-53
4.11.1 Outlines.........................................................................................................................................................................I-53
4.11.2 Setting Up the CS Remote Care...................................................................................................................................I-53
4.11.3 Software SW setting for CS Remote Care....................................................................................................................I-55
4.11.4 Setup confirmation........................................................................................................................................................I-59
4.11.5 Calling the Maintenance...............................................................................................................................................I-59
4.11.6 Calling the Center from the Administrator.....................................................................................................................I-59
4.11.7 Checking the transmission log......................................................................................................................................I-59
4.11.8 Detail on settings..........................................................................................................................................................I-59
4.11.9 Detail on settings (Server Setting)................................................................................................................................I-61
4.11.10 List of the CS Remote Care error code......................................................................................................................I-64
4.11.11 Troubleshooting for CS Remote Care........................................................................................................................I-66
4.12 System 2.................................................................................................................................................................................I-66
4.12.1 Data Capture................................................................................................................................................................I-66
4.12.2 Paper Size Setting........................................................................................................................................................I-66
viii
4.12.3 Software DIPSW setting procedures............................................................................................................................I-67
4.12.4 Software DIPSW setting list..........................................................................................................................................I-67
4.12.5 Software DIPSW (1_10)...............................................................................................................................................I-79
4.12.6 Software DIPSW (11_20).............................................................................................................................................I-79
4.12.7 Software DIPSW (21_30).............................................................................................................................................I-79
4.12.8 Software DIPSW (31_40).............................................................................................................................................I-79
4.12.9 Software DIPSW (41_45).............................................................................................................................................I-79
4.12.10 ISW.............................................................................................................................................................................I-79
4.12.11 Option.........................................................................................................................................................................I-79
4.12.12 Network FAX Setting..................................................................................................................................................I-79
4.12.13 Driver Install................................................................................................................................................................I-80
4.12.14 Trouble Reset.............................................................................................................................................................I-80
4.12.15 Counter recovery........................................................................................................................................................I-80
4.12.16 Internet ISW................................................................................................................................................................I-81
4.13 List Output...............................................................................................................................................................................I-81
4.13.1 List output.....................................................................................................................................................................I-81
4.14 Test Mode...............................................................................................................................................................................I-82
4.14.1 Test pattern output........................................................................................................................................................I-82
4.14.2 Running Mode..............................................................................................................................................................I-82
4.14.3 Test Mode No.1 Overall halftone (8-bit output).............................................................................................................I-83
4.14.4 Test Mode No.2 Gradation pattern...............................................................................................................................I-83
4.14.5 Test Mode No.3 Gradation pattern (8-bit output)..........................................................................................................I-83
4.14.6 Test Mode No.5 Gradation pattern (8-bit output)..........................................................................................................I-84
4.14.7 Test Mode No.11 Beam check (8-bit output)................................................................................................................I-84
4.14.8 Test Mode No.16 Linearity evaluation pattern (1-bit error diffusion output)..................................................................I-85
4.15 Fax setting..............................................................................................................................................................................I-85
4.16 Enhanced Security..................................................................................................................................................................I-85
4.16.1 Enhanced Security function setting procedure.............................................................................................................I-85
4.16.2 Enhanced Security function tree...................................................................................................................................I-85
4.16.3 CE Password................................................................................................................................................................I-85
4.16.4 Administrator Password................................................................................................................................................I-86
4.16.5 Administrator Feature Level..........................................................................................................................................I-86
4.16.6 CE Authentication.........................................................................................................................................................I-86
4.16.7 Operation Ban release time..........................................................................................................................................I-86
4.16.8 Administrator unlocking................................................................................................................................................I-87
4.16.9 Initialize Flash Memory Lock PW..................................................................................................................................I-87
4.16.10 Counter backup setting...............................................................................................................................................I-89
4.17 Billing Setting..........................................................................................................................................................................I-90
4.17.1 Billing Setting function setting procedure......................................................................................................................I-90
4.17.2 Billing Setting function tree...........................................................................................................................................I-90
4.17.3 Counter Setting.............................................................................................................................................................I-91
4.17.4 Management Function Choice......................................................................................................................................I-91
4.17.5 License management...................................................................................................................................................I-95
5. BILLING SETTING.....................................................................................................................................................I-96
5.1 Outline.......................................................................................................................................................................................I-96
5.2 Billing Setting function setting procedure..................................................................................................................................I-96
5.3 Billing Setting function tree.......................................................................................................................................................I-96
5.4 Settings in the License management........................................................................................................................................I-97
5.4.1 Activation........................................................................................................................................................................I-97
5.4.2 Deactivation....................................................................................................................................................................I-97
5.4.3 Repair.............................................................................................................................................................................I-97
5.4.4 Initialize...........................................................................................................................................................................I-97
5.4.5 Request Code.................................................................................................................................................................I-97
5.4.6 List..................................................................................................................................................................................I-98
5.5 License Management function setting procedure.....................................................................................................................I-98
5.5.1 Activation........................................................................................................................................................................I-98
5.5.2 Deactivation..................................................................................................................................................................I-100
5.5.3 Repair...........................................................................................................................................................................I-103
5.5.4 Initialize.........................................................................................................................................................................I-105
6. MECHANICAL ADJUSTMENT bizhub 501/421/361................................................................................................I-106
6.1 Mis-centering adjustment of the trays 1 and 2........................................................................................................................I-106
(1) Usage ..............................................................................................................................................................................I-106
(2) Procedure ........................................................................................................................................................................I-106
6.2 Mis-centering adjustment of the bypass tray..........................................................................................................................I-106
(1) Usage ..............................................................................................................................................................................I-106
(2) Procedure ........................................................................................................................................................................I-107
7. MECHANICAL ADJUSTMENT DF-613....................................................................................................................I-108
7.1 Leading Edge Skew Adjustment.............................................................................................................................................I-108
(1) Usage ..............................................................................................................................................................................I-108
(2) Procedure ........................................................................................................................................................................I-108
ix
7.2 Height Adjustment...................................................................................................................................................................I-109
(1) Usage ..............................................................................................................................................................................I-109
(2) Procedure ........................................................................................................................................................................I-109
8. MECHANICAL ADJUSTMENT PC-206....................................................................................................................I-111
8.1 Mis-centering adjustment of the Trays 3 and 4.......................................................................................................................I-111
(1) Usage ..............................................................................................................................................................................I-111
(2) Procedure ........................................................................................................................................................................I-111
9. MECHANICAL ADJUSTMENT PC-407....................................................................................................................I-112
9.1 Mis-centering adjustment........................................................................................................................................................I-112
(1) Usage ..............................................................................................................................................................................I-112
(2) Procedure ........................................................................................................................................................................I-112
9.2 Shifter Movement Timing Belt Adjustment..............................................................................................................................I-112
(1) Procedure ........................................................................................................................................................................I-112
10. MECHANICAL ADJUSTMENT LU-203..................................................................................................................I-114
10.1 Adjusting the tilt of the lift plate.............................................................................................................................................I-114
(1) Usage ..............................................................................................................................................................................I-114
(2) Procedure ........................................................................................................................................................................I-114
11. MECHANICAL ADJUSTMENT FS-522/PU-501/OT-602........................................................................................I-116
11.1 Staple Position Adjustment...................................................................................................................................................I-116
(1) Usage ..............................................................................................................................................................................I-116
(2) Procedure ........................................................................................................................................................................I-116
11.2 Adjustment of the Installation Position of the Shutter Drive Gear.........................................................................................I-116
(1) Procedure ........................................................................................................................................................................I-116
11.3 Punch Mis-centering Adjustment (PU-501)...........................................................................................................................I-117
(1) Procedure ........................................................................................................................................................................I-117
12. MECHANICAL ADJUSTMENT FS-523/RU-507.....................................................................................................I-118
12.1 Output check mode...............................................................................................................................................................I-118
12.1.1 Switches provided inside the board............................................................................................................................I-118
12.1.2 Output check mode.....................................................................................................................................................I-118
12.2 Adjusting the punch hole position in the vertical direction....................................................................................................I-122
(1) Procedure.........................................................................................................................................................................I-122
12.3 Adjusting the solenoid...........................................................................................................................................................I-123
12.3.1 Adjustment of the bypass gate solenoid (SD1)...........................................................................................................I-123
12.3.2 Adjustment of the main gate solenoid (SD2)..............................................................................................................I-124
12.4 Adjusting the belt tension......................................................................................................................................................I-125
12.4.1 Adjustment of the timing belt of the conveyance motor /Up (M4)...............................................................................I-125
12.4.2 Adjustment of the timing belt of the conveyance motor /Lw (M2)...............................................................................I-126
12.4.3 Adjustment of the timing belt of the paper exit motor (M3).........................................................................................I-126
12.5 Adjusting the tray upper surface detection position..............................................................................................................I-126
(1) Usage ..............................................................................................................................................................................I-126
(2) Procedure.........................................................................................................................................................................I-127
12.6 Adjusting the tray overload detection level...........................................................................................................................I-128
(1) Usage ..............................................................................................................................................................................I-128
(2) Procedure.........................................................................................................................................................................I-128
13. MECHANICAL ADJUSTMENT SD-507..................................................................................................................I-132
13.1 Fold Skew Adjustment..........................................................................................................................................................I-132
13.2 Center Staple Skew Adjustment...........................................................................................................................................I-132
J REWRITING OF FIRMWARE.........................................................................................................J-1
1. ISW..............................................................................................................................................................................J-1
1.1 Outline........................................................................................................................................................................................J-1
(1) ISW (In-System Writer)........................................................................................................................................................J-1
1.2 Firmware data flow.....................................................................................................................................................................J-1
1.3 Settings on the main body side while in ISW.............................................................................................................................J-1
(1) Types of the setting.............................................................................................................................................................J-1
(2) When upgrading the firmware.............................................................................................................................................J-1
(3) When writing the firmware afresh (When replacing the board or when failed in rewriting the firmware..............................J-1
1.4 Board to be rewritten and Rewritable firmware..........................................................................................................................J-1
2. USB ISW......................................................................................................................................................................J-3
2.1 Outline........................................................................................................................................................................................J-3
2.2 Specifications.............................................................................................................................................................................J-3
(1) Parts required to conduct the USB ISW..............................................................................................................................J-3
2.3 USB ISW in the service mode....................................................................................................................................................J-3
(1) Checking the firmware version............................................................................................................................................J-3
(2) ISW execution.....................................................................................................................................................................J-3
(3) Checking the firmware version and the checksum..............................................................................................................J-7
2.4 Error list......................................................................................................................................................................................J-8
(1) Overall control board firmware abnormality.........................................................................................................................J-8
x
(2) Main body error list..............................................................................................................................................................J-9
3. Internet ISW...............................................................................................................................................................J-10
3.1 Outline......................................................................................................................................................................................J-10
3.2 Service environment................................................................................................................................................................J-10
3.3 Preparations for Firmware rewriting.........................................................................................................................................J-10
(1) Internet ISW Set................................................................................................................................................................J-10
(2) Protocol Setting.................................................................................................................................................................J-10
(3) Forwarding Access Setting................................................................................................................................................J-11
3.4 Firmware rewriting....................................................................................................................................................................J-11
(1) Conducting rewriting on the control panel.........................................................................................................................J-11
(2) During Firmware Updating.................................................................................................................................................J-12
(3) Completed or failed...........................................................................................................................................................J-12
(4) Confirming the Firmware Version......................................................................................................................................J-13
3.5 Error list....................................................................................................................................................................................J-13
(1) Overall control board firmware abnormality ......................................................................................................................J-13
(2) Error list ............................................................................................................................................................................J-14
3.6 Error Code List for the Internet ISW.........................................................................................................................................J-14
4. Internet ISW Setting...................................................................................................................................................J-16
4.1 Outline......................................................................................................................................................................................J-16
4.2 Internet ISW Set.......................................................................................................................................................................J-16
4.3 HTTP Setting............................................................................................................................................................................J-16
(1) Data Input Setting..............................................................................................................................................................J-16
(2) Connect Proxy...................................................................................................................................................................J-16
(3) Proxy Server......................................................................................................................................................................J-16
(4) Proxy Authentication..........................................................................................................................................................J-16
(5) Connection Time-Out........................................................................................................................................................J-16
4.4 FTP Setting..............................................................................................................................................................................J-16
(1) Data Input Setting..............................................................................................................................................................J-16
(2) Connect Proxy...................................................................................................................................................................J-17
(3) Proxy Server......................................................................................................................................................................J-17
(4) Connection Setting............................................................................................................................................................J-17
4.5 Forwarding Access Setting......................................................................................................................................................J-17
(1) User ID..............................................................................................................................................................................J-17
(2) Password...........................................................................................................................................................................J-17
(3) URL...................................................................................................................................................................................J-17
(4) FileName...........................................................................................................................................................................J-18
4.6 Download.................................................................................................................................................................................J-18
K TROUBLESHOOTING...................................................................................................................K-1
1. JAM INDICATION.......................................................................................................................................................K-1
1.1 Jam code list..............................................................................................................................................................................K-1
2. MALFUNCTION CODE...............................................................................................................................................K-9
2.1 Malfunction code list..................................................................................................................................................................K-9
2.2 Function to detach defective sections.....................................................................................................................................K-31
(1) DIPSW setting ..................................................................................................................................................................K-31
2.3 C-0201.....................................................................................................................................................................................K-32
2.4 C-0202.....................................................................................................................................................................................K-32
2.5 C-0203.....................................................................................................................................................................................K-33
2.6 C-0204.....................................................................................................................................................................................K-33
2.7 C-0205.....................................................................................................................................................................................K-33
2.8 C-0206.....................................................................................................................................................................................K-34
2.9 C-0207.....................................................................................................................................................................................K-34
2.10 C-0301...................................................................................................................................................................................K-34
2.11 C-1001...................................................................................................................................................................................K-35
2.12 C-1002...................................................................................................................................................................................K-35
2.13 C-1003...................................................................................................................................................................................K-35
2.14 C-1101...................................................................................................................................................................................K-36
2.15 C-1102...................................................................................................................................................................................K-36
2.16 C-1102...................................................................................................................................................................................K-36
2.17 C-1103...................................................................................................................................................................................K-37
2.18 C-1103...................................................................................................................................................................................K-37
2.19 C-1104...................................................................................................................................................................................K-37
2.20 C-1104...................................................................................................................................................................................K-38
2.21 C-1105...................................................................................................................................................................................K-38
2.22 C-1106...................................................................................................................................................................................K-38
2.23 C-1106...................................................................................................................................................................................K-39
2.24 C-1107...................................................................................................................................................................................K-39
2.25 C-1108...................................................................................................................................................................................K-39
2.26 C-1108...................................................................................................................................................................................K-40
2.27 C-1109...................................................................................................................................................................................K-40
xi
2.28 C-1110...................................................................................................................................................................................K-40
2.29 C-1111...................................................................................................................................................................................K-41
2.30 C-1112...................................................................................................................................................................................K-41
2.31 C-1113...................................................................................................................................................................................K-41
2.32 C-1114...................................................................................................................................................................................K-42
2.33 C-1115...................................................................................................................................................................................K-42
2.34 C-1116...................................................................................................................................................................................K-42
2.35 C-1117...................................................................................................................................................................................K-43
2.36 C-1118...................................................................................................................................................................................K-43
2.37 C-1119...................................................................................................................................................................................K-43
2.38 C-1120...................................................................................................................................................................................K-44
2.39 C-1121...................................................................................................................................................................................K-44
2.40 C-2001...................................................................................................................................................................................K-44
2.41 C-2201...................................................................................................................................................................................K-45
2.42 C-2202...................................................................................................................................................................................K-45
2.43 C-2301...................................................................................................................................................................................K-45
2.44 C-2302...................................................................................................................................................................................K-46
2.45 C-2303...................................................................................................................................................................................K-46
2.46 C-2401...................................................................................................................................................................................K-46
2.47 C-2402...................................................................................................................................................................................K-46
2.48 C-2403...................................................................................................................................................................................K-47
2.49 C-2701...................................................................................................................................................................................K-47
2.50 C-2702...................................................................................................................................................................................K-47
2.51 C-2703...................................................................................................................................................................................K-48
2.52 C-2801...................................................................................................................................................................................K-48
2.53 C-2802...................................................................................................................................................................................K-48
2.54 C-2803Error code 3...............................................................................................................................................................K-49
2.55 C-2803Error code 4...............................................................................................................................................................K-49
2.56 C-2803Error code 5...............................................................................................................................................................K-49
2.57 C-2803Error code 6...............................................................................................................................................................K-49
2.58 C-2804...................................................................................................................................................................................K-50
2.59 C-3201...................................................................................................................................................................................K-50
2.60 C-3301...................................................................................................................................................................................K-50
2.61 C-3302...................................................................................................................................................................................K-51
2.62 C-3501...................................................................................................................................................................................K-51
2.63 C-3502...................................................................................................................................................................................K-51
2.64 C-3801...................................................................................................................................................................................K-52
2.65 C-3802...................................................................................................................................................................................K-52
2.66 C-3803...................................................................................................................................................................................K-52
2.67 C-3804...................................................................................................................................................................................K-52
2.68 C-3805...................................................................................................................................................................................K-53
2.69 C-3806...................................................................................................................................................................................K-53
2.70 C-3807...................................................................................................................................................................................K-53
2.71 C-3808...................................................................................................................................................................................K-54
2.72 C-3901...................................................................................................................................................................................K-54
2.73 C-3902...................................................................................................................................................................................K-54
2.74 C-3903...................................................................................................................................................................................K-55
2.75 C-3904...................................................................................................................................................................................K-55
2.76 C-4001...................................................................................................................................................................................K-55
2.77 C-4101...................................................................................................................................................................................K-56
2.78 C-4401...................................................................................................................................................................................K-56
2.79 C-4701...................................................................................................................................................................................K-56
2.80 C-5001...................................................................................................................................................................................K-56
2.81 C-5002...................................................................................................................................................................................K-57
2.82 C-5003...................................................................................................................................................................................K-57
2.83 C-5301...................................................................................................................................................................................K-57
2.84 C-5302...................................................................................................................................................................................K-58
2.85 C-5303...................................................................................................................................................................................K-58
2.86 C-5401...................................................................................................................................................................................K-58
2.87 C-5402...................................................................................................................................................................................K-58
2.88 C-6001...................................................................................................................................................................................K-59
2.89 C-6002...................................................................................................................................................................................K-59
2.90 C-6003...................................................................................................................................................................................K-59
2.91 C-6101...................................................................................................................................................................................K-60
2.92 C-6201...................................................................................................................................................................................K-60
2.93 C-6701...................................................................................................................................................................................K-60
2.94 C-6702...................................................................................................................................................................................K-61
2.95 C-8001...................................................................................................................................................................................K-61
2.96 C-8301...................................................................................................................................................................................K-61
2.97 C-B001..................................................................................................................................................................................K-62
xii
2.98 C-B002..................................................................................................................................................................................K-62
2.99 C-B003..................................................................................................................................................................................K-62
2.100 C-B110................................................................................................................................................................................K-62
2.101 C-B111................................................................................................................................................................................K-63
2.102 C-B112................................................................................................................................................................................K-63
2.103 C-B113................................................................................................................................................................................K-63
2.104 C-B114................................................................................................................................................................................K-64
2.105 C-B115................................................................................................................................................................................K-64
2.106 C-B116................................................................................................................................................................................K-64
2.107 C-B117................................................................................................................................................................................K-64
2.108 C-B118................................................................................................................................................................................K-65
2.109 C-B119................................................................................................................................................................................K-65
2.110 C-B120................................................................................................................................................................................K-65
2.111 C-B122................................................................................................................................................................................K-66
2.112 C-B123................................................................................................................................................................................K-66
2.113 C-B125................................................................................................................................................................................K-66
2.114 C-B126................................................................................................................................................................................K-67
2.115 C-B127................................................................................................................................................................................K-67
2.116 C-B128................................................................................................................................................................................K-67
2.117 C-B129................................................................................................................................................................................K-67
2.118 C-B130................................................................................................................................................................................K-68
2.119 C-B131................................................................................................................................................................................K-68
2.120 C-B132................................................................................................................................................................................K-68
2.121 C-B133................................................................................................................................................................................K-69
2.122 C-B134................................................................................................................................................................................K-69
2.123 C-B135................................................................................................................................................................................K-69
2.124 C-B136................................................................................................................................................................................K-69
2.125 C-B137................................................................................................................................................................................K-70
2.126 C-B140................................................................................................................................................................................K-70
2.127 C-B141................................................................................................................................................................................K-70
2.128 C-B142................................................................................................................................................................................K-71
2.129 C-B143................................................................................................................................................................................K-71
2.130 C-B144................................................................................................................................................................................K-71
2.131 C-B145................................................................................................................................................................................K-72
2.132 C-B146................................................................................................................................................................................K-72
2.133 C-B150................................................................................................................................................................................K-72
2.134 C-B151................................................................................................................................................................................K-72
2.135 C-B152................................................................................................................................................................................K-73
2.136 C-B153................................................................................................................................................................................K-73
2.137 C-B154................................................................................................................................................................................K-73
2.138 C-B160................................................................................................................................................................................K-74
2.139 C-B161................................................................................................................................................................................K-74
2.140 C-B162................................................................................................................................................................................K-74
2.141 C-B163................................................................................................................................................................................K-74
2.142 C-B164................................................................................................................................................................................K-75
2.143 C-B165................................................................................................................................................................................K-75
2.144 C-B166................................................................................................................................................................................K-75
2.145 C-B167................................................................................................................................................................................K-76
2.146 C-B168................................................................................................................................................................................K-76
2.147 C-B169................................................................................................................................................................................K-76
2.148 C-B170................................................................................................................................................................................K-77
2.149 C-B171................................................................................................................................................................................K-77
2.150 C-B172................................................................................................................................................................................K-77
2.151 C-B173................................................................................................................................................................................K-77
2.152 C-B174................................................................................................................................................................................K-78
2.153 C-B175................................................................................................................................................................................K-78
2.154 C-B176................................................................................................................................................................................K-78
2.155 C-B177................................................................................................................................................................................K-79
2.156 C-B178................................................................................................................................................................................K-79
2.157 C-B180................................................................................................................................................................................K-79
2.158 C-B181................................................................................................................................................................................K-79
2.159 C-B182................................................................................................................................................................................K-80
2.160 C-B183................................................................................................................................................................................K-80
2.161 C-B184................................................................................................................................................................................K-80
2.162 C-B185................................................................................................................................................................................K-81
2.163 C-B186................................................................................................................................................................................K-81
2.164 C-B187................................................................................................................................................................................K-81
2.165 C-B188................................................................................................................................................................................K-82
2.166 C-C103................................................................................................................................................................................K-82
2.167 C-C181................................................................................................................................................................................K-82
xiii
2.168 C-C182................................................................................................................................................................................K-82
2.169 C-C183................................................................................................................................................................................K-83
2.170 C-C190................................................................................................................................................................................K-83
2.171 C-C191................................................................................................................................................................................K-83
2.172 C-C192................................................................................................................................................................................K-83
2.173 C-C193................................................................................................................................................................................K-84
2.174 C-C194................................................................................................................................................................................K-84
2.175 C-C1A0................................................................................................................................................................................K-84
2.176 C-C1A1................................................................................................................................................................................K-85
2.177 C-C1A2................................................................................................................................................................................K-85
2.178 C-C1A3................................................................................................................................................................................K-85
2.179 C-C1A4................................................................................................................................................................................K-85
2.180 C-C284................................................................................................................................................................................K-86
2.181 C-C285................................................................................................................................................................................K-86
2.182 C-C286................................................................................................................................................................................K-86
2.183 C-C287................................................................................................................................................................................K-87
2.184 C-C288................................................................................................................................................................................K-87
2.185 C-C289................................................................................................................................................................................K-87
2.186 C-D001................................................................................................................................................................................K-87
2.187 C-D002................................................................................................................................................................................K-88
2.188 C-D005................................................................................................................................................................................K-88
2.189 C-D201................................................................................................................................................................................K-88
2.190 C-D202................................................................................................................................................................................K-89
2.191 C-D203................................................................................................................................................................................K-89
2.192 C-D281................................................................................................................................................................................K-89
2.193 C-D282................................................................................................................................................................................K-89
2.194 C-D301................................................................................................................................................................................K-90
2.195 C-D302................................................................................................................................................................................K-90
2.196 C-D303................................................................................................................................................................................K-90
2.197 C-Dxxx except for the above...............................................................................................................................................K-91
2.198 C-D401................................................................................................................................................................................K-91
2.199 C-D501................................................................................................................................................................................K-91
2.200 C-D601................................................................................................................................................................................K-91
2.201 C-E001................................................................................................................................................................................K-92
2.202 C-E002................................................................................................................................................................................K-92
2.203 C-E003................................................................................................................................................................................K-92
2.204 C-E004................................................................................................................................................................................K-93
2.205 C-E005................................................................................................................................................................................K-93
2.206 C-E006................................................................................................................................................................................K-93
2.207 C-E007................................................................................................................................................................................K-93
2.208 C-E081................................................................................................................................................................................K-94
2.209 C-E082................................................................................................................................................................................K-94
2.210 C-E083................................................................................................................................................................................K-94
2.211 C-E084................................................................................................................................................................................K-95
2.212 C-E085................................................................................................................................................................................K-95
2.213 C-E086................................................................................................................................................................................K-95
2.214 C-E087................................................................................................................................................................................K-95
2.215 C-E088................................................................................................................................................................................K-96
2.216 C-E089................................................................................................................................................................................K-96
2.217 C-E08A................................................................................................................................................................................K-96
2.218 C-E08B................................................................................................................................................................................K-96
2.219 C-E08C................................................................................................................................................................................K-97
2.220 C-E08D................................................................................................................................................................................K-97
2.221 C-E08E................................................................................................................................................................................K-97
2.222 C-E08F................................................................................................................................................................................K-98
2.223 C-E090................................................................................................................................................................................K-98
2.224 C-E091................................................................................................................................................................................K-98
2.225 C-E092................................................................................................................................................................................K-98
2.226 C-E093................................................................................................................................................................................K-99
2.227 C-E094................................................................................................................................................................................K-99
2.228 C-E095................................................................................................................................................................................K-99
2.229 C-E096..............................................................................................................................................................................K-100
2.230 C-E097..............................................................................................................................................................................K-100
2.231 C-E098..............................................................................................................................................................................K-100
2.232 C-E099..............................................................................................................................................................................K-100
2.233 C-E09A..............................................................................................................................................................................K-101
2.234 C-E09B..............................................................................................................................................................................K-101
2.235 C-E09C..............................................................................................................................................................................K-101
2.236 C-E09E..............................................................................................................................................................................K-102
2.237 C-E09F..............................................................................................................................................................................K-102
xiv
2.238 C-E0A0..............................................................................................................................................................................K-102
2.239 C-E0A1..............................................................................................................................................................................K-102
2.240 C-E0A2..............................................................................................................................................................................K-103
2.241 C-E0A3..............................................................................................................................................................................K-103
2.242 C-E0A4..............................................................................................................................................................................K-103
2.243 C-E0A5..............................................................................................................................................................................K-103
2.244 C-E0A6..............................................................................................................................................................................K-104
2.245 C-E0A7..............................................................................................................................................................................K-104
2.246 C-E0A8..............................................................................................................................................................................K-104
2.247 C-E0A9..............................................................................................................................................................................K-105
2.248 C-E0AA..............................................................................................................................................................................K-105
2.249 C-E0AB..............................................................................................................................................................................K-105
2.250 C-E0AC.............................................................................................................................................................................K-105
2.251 C-E0AD.............................................................................................................................................................................K-106
2.252 C-E0AE..............................................................................................................................................................................K-106
2.253 C-E0AF..............................................................................................................................................................................K-106
2.254 C-E0B0..............................................................................................................................................................................K-107
2.255 C-E0B1..............................................................................................................................................................................K-107
2.256 C-FA50..............................................................................................................................................................................K-107
2.257 C-FA51..............................................................................................................................................................................K-107
3. TROUBLESHOOTING (IC-207)..............................................................................................................................K-109
3.1 Toubleshooting the printing system.......................................................................................................................................K-109
3.1.1 Toubleshooting the printing system.............................................................................................................................K-109
3.1.2 Troubleshooting of the print controller and copier.......................................................................................................K-109
3.2 Data Capture.........................................................................................................................................................................K-109
4. TROUBLESHOOTING (i-Option LK-101/102/103)..................................................................................................K-112
4.1 Outline...................................................................................................................................................................................K-112
4.1.1 Structure of license management................................................................................................................................K-112
4.1.2 License management information...............................................................................................................................K-112
4.2 Error message.......................................................................................................................................................................K-112
4.2.1 License management error.........................................................................................................................................K-112
xv
1.2.4 Paper feed tray (DF)......................................................................................................................................................L-12
1.3 PC............................................................................................................................................................................................L-13
1.3.1 PC-206...........................................................................................................................................................................L-13
1.3.2 PC-407...........................................................................................................................................................................L-13
1.4 LU-203.....................................................................................................................................................................................L-14
1.5 FS............................................................................................................................................................................................L-15
1.5.1 FS-522...........................................................................................................................................................................L-15
1.5.2 Front side (FS-523)........................................................................................................................................................L-15
1.5.3 Rear side (FS-523)........................................................................................................................................................L-16
1.5.4 Punch section (FS-523).................................................................................................................................................L-16
1.5.5 Conveyance section (FS-523).......................................................................................................................................L-17
1.5.6 Stapler section (FS-523)................................................................................................................................................L-18
1.5.7 Main tray section (FS-523)............................................................................................................................................L-19
1.6 PU-501.....................................................................................................................................................................................L-19
1.7 SD-507.....................................................................................................................................................................................L-20
1.8 MT-502.....................................................................................................................................................................................L-20
1.9 RU-507.....................................................................................................................................................................................L-21
1.10 JS-502....................................................................................................................................................................................L-21
2. CONNECTOR LAYOUT DRAWING..........................................................................................................................L-22
2.1 Main body................................................................................................................................................................................L-22
2.1.1 Connector in the board..................................................................................................................................................L-22
2.2 DF-613.....................................................................................................................................................................................L-27
2.2.1 Connector in the board..................................................................................................................................................L-27
2.3 PC............................................................................................................................................................................................L-27
2.3.1 Connector in the board..................................................................................................................................................L-27
2.4 LU............................................................................................................................................................................................L-28
2.4.1 Connector in the board..................................................................................................................................................L-28
2.5 FS............................................................................................................................................................................................L-29
2.5.1 Connector in the board..................................................................................................................................................L-29
2.6 SD-507.....................................................................................................................................................................................L-30
2.6.1 Connector in the board..................................................................................................................................................L-30
2.7 MT-502.....................................................................................................................................................................................L-30
2.7.1 Connector in the board..................................................................................................................................................L-30
M TIMING CHART............................................................................................................................M-1
1. bizhub 501/421/361....................................................................................................................................................M-1
1.1 A4, 2 single sided originals, single sided copy (1 copy), paper feed tray 1 (Main body)..........................................................M-1
1.2 A4, 3 double sided original, double sided copy (1 copy), paper feed tray 1 (Main body).........................................................M-1
2. DF-613........................................................................................................................................................................M-2
2.1 Single sided original mode (A4, 2 sheets feed) (DF)................................................................................................................M-2
2.2 Double sided original mode (A4, 2 sheets feed) (DF)...............................................................................................................M-2
2.3 FAX fine mode (A4, 2 sheets feed) (DF)...................................................................................................................................M-3
2.4 FAX immediate send mode (A4, 2 sheets feed) (DF)...............................................................................................................M-4
3. LU-203........................................................................................................................................................................M-5
3.1 A4, life size, 1-1 mode, 3 originals (LU)....................................................................................................................................M-5
4. FS-522........................................................................................................................................................................M-6
4.1 Non-sort, A4, 1 sheet setting (FS-522).....................................................................................................................................M-6
4.2 1 stapling, punch, A4, 2 originals, 2 copies setting (FS-522)....................................................................................................M-6
5. FS-523........................................................................................................................................................................M-7
5.1 No-sort, 1 original, 1 copy setting (FS-523)..............................................................................................................................M-7
5.2 Sort, 2 originals, 2 copies setting (FS-523)...............................................................................................................................M-7
5.3 1 staple /Rr, A4S, 2 originals, 2 copies setting (FS-523)..........................................................................................................M-8
5.4 Non-sort, punch, 1 original, 1copy setting (FS-523).................................................................................................................M-8
N WIRING DIAGRAM........................................................................................................................N-1
1. bizhub 501/421/361.....................................................................................................................................................N-1
1.1 Main body..................................................................................................................................................................................N-1
2. Option..........................................................................................................................................................................N-2
2.1 Reverse automatic document feeder DF-613...........................................................................................................................N-2
2.2 Paper feed cabinet PC-206.......................................................................................................................................................N-3
2.3 Paper feed cabinet PC-407.......................................................................................................................................................N-4
2.4 Large capacity unit LU-203.......................................................................................................................................................N-5
2.5 Finisher FS-522/PU-501............................................................................................................................................................N-6
2.6 Finisher FS-523.........................................................................................................................................................................N-7
2.7 Saddle stitcher SD-507.............................................................................................................................................................N-8
2.8 Mail bin kit MT-502....................................................................................................................................................................N-9
xvi
1.1 Composition..............................................................................................................................................................................O-1
1.2 Drive..........................................................................................................................................................................................O-1
1.3 Operation..................................................................................................................................................................................O-1
1.3.1 Scan/exposure lamp control...........................................................................................................................................O-1
1.3.2 Original size detection control.........................................................................................................................................O-3
1.3.3 AE control.......................................................................................................................................................................O-3
1.3.4 Image processing............................................................................................................................................................O-4
2. WRITE SECTION.......................................................................................................................................................O-5
2.1 Composition..............................................................................................................................................................................O-5
2.2 Operation..................................................................................................................................................................................O-5
2.2.1 Laser beam path.............................................................................................................................................................O-5
2.2.2 Write control....................................................................................................................................................................O-6
2.2.3 Image stabilization control..............................................................................................................................................O-6
2.2.4 Image processing............................................................................................................................................................O-6
3. PHOTO CONDUCTOR SECTION..............................................................................................................................O-7
3.1 Composition..............................................................................................................................................................................O-7
3.2 Drive..........................................................................................................................................................................................O-7
3.2.1 Drum drive......................................................................................................................................................................O-7
3.2.2 Drum claw drive..............................................................................................................................................................O-7
3.3 Operation..................................................................................................................................................................................O-8
3.3.1 Image creation control....................................................................................................................................................O-8
3.3.2 Drum claw control...........................................................................................................................................................O-8
3.3.3 Image stabilization control..............................................................................................................................................O-9
4. CHARGING SECTION..............................................................................................................................................O-10
4.1 Composition............................................................................................................................................................................O-10
4.2 Operation................................................................................................................................................................................O-10
4.2.1 Charging control............................................................................................................................................................O-10
4.2.2 Erase lamp (EL) control................................................................................................................................................O-10
5. TRANSFER/SEPARATION SECTION.....................................................................................................................O-11
5.1 Composition............................................................................................................................................................................O-11
5.2 Operation................................................................................................................................................................................O-11
5.2.1 Transfer guide control...................................................................................................................................................O-11
5.2.2 Transfer/separation control...........................................................................................................................................O-11
5.2.3 Transfer exposure lamp (TSL) control..........................................................................................................................O-11
6. DEVELOPING UNIT.................................................................................................................................................O-12
6.1 Composition............................................................................................................................................................................O-12
6.2 Drive........................................................................................................................................................................................O-12
6.3 Operation................................................................................................................................................................................O-12
6.3.1 Developer conveyance.................................................................................................................................................O-12
6.3.2 Developing bias............................................................................................................................................................O-13
6.3.3 Developing suction control............................................................................................................................................O-13
6.3.4 Image stabilization control............................................................................................................................................O-14
7. TONER SUPPLY SECTION.....................................................................................................................................O-15
7.1 Composition............................................................................................................................................................................O-15
7.2 Drive........................................................................................................................................................................................O-16
7.3 Operation................................................................................................................................................................................O-16
7.3.1 Toner level detection control.........................................................................................................................................O-16
7.3.2 Toner supply control to the toner hopper......................................................................................................................O-16
7.3.3 Toner supply control to the developing unit..................................................................................................................O-16
7.3.4 Toner conveyance control.............................................................................................................................................O-17
8. CLEANING/TONER RECYCLE SECTION...............................................................................................................O-18
8.1 Composition............................................................................................................................................................................O-18
8.2 Drive........................................................................................................................................................................................O-18
8.3 Operation................................................................................................................................................................................O-18
8.3.1 Cleaning operation........................................................................................................................................................O-18
8.3.2 Toner collection mechanism.........................................................................................................................................O-19
8.3.3 Toner conveyance operation........................................................................................................................................O-19
9. PAPER FEED SECTION (Tray 1/2)..........................................................................................................................O-20
9.1 Composition............................................................................................................................................................................O-20
9.1.1 Tray 1............................................................................................................................................................................O-20
9.1.2 Tray 2............................................................................................................................................................................O-20
9.2 Drive........................................................................................................................................................................................O-20
9.2.1 Paper feed drive............................................................................................................................................................O-20
9.2.2 Tray lift drive.................................................................................................................................................................O-21
9.3 Operation................................................................................................................................................................................O-21
9.3.1 Up/down control............................................................................................................................................................O-21
9.3.2 Paper size detection control..........................................................................................................................................O-22
9.3.3 Paper feed control.........................................................................................................................................................O-23
xvii
9.3.4 Paper empty control......................................................................................................................................................O-24
9.3.5 Paper remaining detection mechanism.........................................................................................................................O-25
10. BYPASS SECTION.................................................................................................................................................O-26
10.1 Composition..........................................................................................................................................................................O-26
10.2 Drive......................................................................................................................................................................................O-26
10.2.1 Paper feed drive..........................................................................................................................................................O-26
10.2.2 Tray lift drive...............................................................................................................................................................O-26
10.3 Operation..............................................................................................................................................................................O-26
10.3.1 Up/down control..........................................................................................................................................................O-26
10.3.2 Paper size detection control........................................................................................................................................O-27
10.3.3 Paper feed control.......................................................................................................................................................O-28
10.3.4 Paper empty control....................................................................................................................................................O-29
11. REGISTRATION SECTION....................................................................................................................................O-30
11.1 Composition..........................................................................................................................................................................O-30
11.2 Drive......................................................................................................................................................................................O-30
11.3 Operation..............................................................................................................................................................................O-30
11.3.1 Loop control................................................................................................................................................................O-30
12. ADU SECTION.......................................................................................................................................................O-32
12.1 Composition..........................................................................................................................................................................O-32
12.2 Drive......................................................................................................................................................................................O-32
12.3 Operation..............................................................................................................................................................................O-32
12.3.1 Conveyance path........................................................................................................................................................O-32
12.3.2 Conveyance control....................................................................................................................................................O-33
13. FUSING SECTION.................................................................................................................................................O-38
13.1 Composition..........................................................................................................................................................................O-38
13.2 Drive......................................................................................................................................................................................O-38
13.3 Operation..............................................................................................................................................................................O-38
13.3.1 Fusing roller drive control............................................................................................................................................O-38
13.3.2 Web drive control........................................................................................................................................................O-38
13.3.3 Fusing temperature control.........................................................................................................................................O-39
13.3.4 Fusing roller edge cooling control...............................................................................................................................O-39
13.3.5 Envelope conveyance mechanism.............................................................................................................................O-40
13.3.6 Protection against abnormality....................................................................................................................................O-40
13.3.7 Jam detection control..................................................................................................................................................O-41
14. REVERSE/EXIT SECTION.....................................................................................................................................O-42
14.1 Composition..........................................................................................................................................................................O-42
14.2 Drive......................................................................................................................................................................................O-42
14.3 Operation..............................................................................................................................................................................O-42
14.3.1 Conveyance control....................................................................................................................................................O-42
14.3.2 Reverse control...........................................................................................................................................................O-43
15. INTERFACE SECTION...........................................................................................................................................O-45
15.1 Composition..........................................................................................................................................................................O-45
15.2 Specifications........................................................................................................................................................................O-45
16. IMAGE STABILIZATION CONTROL......................................................................................................................O-46
16.1 Outline...................................................................................................................................................................................O-46
16.2 Operation flow.......................................................................................................................................................................O-46
16.2.1 Image stabilization control flow when the power switch (SW2) is turned ON.............................................................O-46
16.2.2 Image stabilization control flow while in the print and the idle....................................................................................O-47
17. IMAGE PROCESSING...........................................................................................................................................O-48
17.1 Image processing in the scanner section..............................................................................................................................O-48
17.1.1 Image processing flow in the scanner section............................................................................................................O-48
17.1.2 Shading correction......................................................................................................................................................O-48
17.1.3 AE control...................................................................................................................................................................O-48
17.1.4 Area discrimination.....................................................................................................................................................O-49
17.1.5 Brightness/density conversion....................................................................................................................................O-49
17.1.6 Filter/magnification......................................................................................................................................................O-50
17.1.7 Scanner gamma correction.........................................................................................................................................O-51
17.1.8 Halftone processing (error diffusion)...........................................................................................................................O-51
17.1.9 Compression...............................................................................................................................................................O-51
17.1.10 Storage of image data...............................................................................................................................................O-51
17.2 Image processing in the write section...................................................................................................................................O-51
(1) Rotation/elongation...........................................................................................................................................................O-51
(2) Frequency conversion......................................................................................................................................................O-51
(3) PWM.................................................................................................................................................................................O-51
18. OTHERS.................................................................................................................................................................O-52
18.1 Fan control............................................................................................................................................................................O-52
18.1.1 Composition................................................................................................................................................................O-52
18.1.2 Operation....................................................................................................................................................................O-52
xviii
18.2 Counter control......................................................................................................................................................................O-54
18.2.1 Composition................................................................................................................................................................O-54
18.2.2 Operation....................................................................................................................................................................O-54
18.3 Parts that operate when the power switch is turned ON.......................................................................................................O-56
18.3.1 Parts that operate when the main power switch (SW1) is turned ON.........................................................................O-56
18.3.2 Parts that operate when the power switch (SW2) is turned ON..................................................................................O-56
18.4 Authentication unit.................................................................................................................................................................O-56
18.4.1 Authentication unit (Biometric type) (AU-101).............................................................................................................O-56
18.4.2 Authentication unit (IC card type: AU-201).................................................................................................................O-57
xix
1. PAPER PATH...........................................................................................................................................................PE-1
1.1 Exiting Paper to the Tray /1.....................................................................................................................................................PE-1
1.2 Exiting Paper to the Tray /2.....................................................................................................................................................PE-1
1.3 Exiting Paper to OT.................................................................................................................................................................PE-2
2. COMPOSITION........................................................................................................................................................PE-3
3. DRIVE.......................................................................................................................................................................PE-4
3.1 FS-522....................................................................................................................................................................................PE-4
3.2 PU-501....................................................................................................................................................................................PE-4
4. OPERATIONS..........................................................................................................................................................PE-5
4.1 Conveyance Section...............................................................................................................................................................PE-5
4.1.1 Configuration.................................................................................................................................................................PE-5
4.1.2 Entrance/Conveyance section......................................................................................................................................PE-5
4.1.3 Intermediate Conveyance Section................................................................................................................................PE-5
4.1.4 Exit Conveyance Section..............................................................................................................................................PE-6
4.2 Up/down Section.....................................................................................................................................................................PE-6
4.2.1 Up/down mechanism....................................................................................................................................................PE-6
4.2.2 Tray Up/Down operation...............................................................................................................................................PE-7
4.2.3 Tray Upper Limit Position Detection Mechanism..........................................................................................................PE-7
4.2.4 Shutter Open/Close Mechanism...................................................................................................................................PE-8
4.3 Stacker section........................................................................................................................................................................PE-9
4.3.1 Paper aligning mechanism (sub scan direction)...........................................................................................................PE-9
4.3.2 Paper aligning mechanism (main scan direction).......................................................................................................PE-10
4.3.3 Exit mechanism...........................................................................................................................................................PE-10
4.4 Stapling.................................................................................................................................................................................PE-11
4.4.1 Stapling mechanism....................................................................................................................................................PE-11
4.4.2 Stapling Unit moving mechanism................................................................................................................................PE-12
4.4.3 Stapling Position.........................................................................................................................................................PE-12
4.4.4 Staple empty detection...............................................................................................................................................PE-12
5. PU-501....................................................................................................................................................................PE-14
5.1 Composition..........................................................................................................................................................................PE-14
5.2 Operation..............................................................................................................................................................................PE-14
5.2.1 Registration mechanism.............................................................................................................................................PE-14
5.2.2 Punch mechanism......................................................................................................................................................PE-14
5.2.3 Punch status detection................................................................................................................................................PE-14
5.2.4 Punch Scraps Box full detection mechanism..............................................................................................................PE-15
6. OT-602....................................................................................................................................................................PE-16
6.1 Composition..........................................................................................................................................................................PE-16
6.2 Operation..............................................................................................................................................................................PE-16
6.2.1 Overview.....................................................................................................................................................................PE-16
xx
4.5.2 Stapler movement mechanism....................................................................................................................................PF-15
4.5.3 Stapling mechanism....................................................................................................................................................PF-15
4.5.4 Staple sheet empty control..........................................................................................................................................PF-15
xxi
bizhub 501/421/361
A-1
A SAFETY AND IMPORTANT WARNING ITEMS > 1. IMPORTANT
bizhub 501/421/361 NOTICE
1. IMPORTANT NOTICE
• Because of possible hazards to an inexperienced person servicing this product as well as
the risk of damage to the product, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
(hereafter called the KMBT) strongly recommends that all servicing be performed only by
KMBT-trained service technicians.
• Changes may have been made to this product to improve its performance after this Service
Manual was printed. Accordingly, KMBT does not warrant, either explicitly or implicitly, that
the information contained in this service manual is complete and accurate.
• The user of this service manual must assume all risks of personal injury and/or damage to
the product while servicing the product for which this service manual is intended. Therefore,
this service manual must be carefully read before doing service work both in the course of
technical training and even after that, for performing maintenance and control of the product
properly.
• Keep this service manual also for future service.
A-2
A SAFETY AND IMPORTANT WARNING ITEMS > 2. DESCRIPTION
bizhub 501/421/361 ITEMS FOR DANGE...
: Precaution when
servicing the product.
General
Electric hazard High temperature
precaution
: Prohibition when
servicing the product.
General Do not touch with Do not
prohibition wet hand disassemble
: Direction when
servicing the product.
General
Unplug Ground/Earth
instruction
Illustrations representing the power plug and wall outlet used in the following descriptions are
only typical. Their shapes differ depending on the country or region.
A-3
A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY
bizhub 501/421/361 WARNINGS
3. SAFETY WARNINGS
3.1 MODIFICATIONS NOT AUTHORIZED BY KONICA MINOLTA
BUSINESS TECHNOLOGIES, INC.
KONICA MINOLTA brand products are renowned for their high reliability. This reliability is
achieved through high-quality design and a solid service network.
Product design is a highly complicated and delicate process where numerous mechanical,
physical, and electrical aspects have to be taken into consideration, with the aim of arriving at
proper tolerances and safety factors. For this reason, unauthorized modifications involve a high
risk of degradation in performance and safety. Such modifications are therefore strictly
prohibited. the points listed below are not exhaustive, but they illustrate the reasoning behind
this policy.
WARNING
• Do not make any modifications to the product
unless otherwise instructed by KMBT.
A-4
A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY
bizhub 501/421/361 WARNINGS
WARNING
• Do not disable safety functions (for example,
interlocks and safety circuits).
Safety devices become inoperative, resulting
in fire from abnormal heat, electric shock, or
injury.
WARNING
• Use power supply cord set which meets the
following criteria:
- provided with a plug having configuration
intended for the connection to wall outlet
appropriate for the product's rated voltage and
current, and kw
- the plug has pin/terminal(s) for grounding, and
- provided with three-conductor cable having
enough current capacity, and
- the cord set meets regulatory requirements for
the area.
Use of inadequate cord set leads to fire or electric
shock.
A-5
A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY
bizhub 501/421/361 WARNINGS
WARNING
• Attach power plug which meets the following criteria:
- having configuration intended for the connection
to wall outlet appropriate for the product’s rated
voltage and current, and
- the plug has pin/terminal(s) for grounding, and
- meets regulatory requirements for the area.
Use of inadequate cord set leads to the product
connecting to inadequate power supply (voltage,
current capacity, grounding), and may result in fire
or electric shock.
• The wires in the power supply cord shall be
connected to the terminals of the plug in accordance
with the following:
Color of the wire Terminal of the plug
Marked with "L", "A" or "W"
Brown Black
or colored RED
Marked with "N"
Light Blue White
or colored BLACK
A-6
A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY
bizhub 501/421/361 WARNINGS
WARNING
• The power outlet should have a capacity of at
least the maximum power consumption and
be dedicated only to the product.
The current that can be passed through the
outlet is limited and any current exceeding
the limit could result in fire.
• If the wall outlet has two or more receptacles kw
A-7
A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY
bizhub 501/421/361 WARNINGS
WARNING
• Make sure the power cord is plugged into the
wall outlet securely.
If the power plug is left loose in the wall
outlet, contact failure may occur, leading to
abnormal heating of the power plug and a
risk of fire.
WARNING
• Check whether the product is grounded
properly.
If current leakage occurs in an ungrounded
product, you may suffer electric shock while
operating the product.
Connect power plug to grounded wall
outlet.
• Make sure of correct ground connection.
If the grounding wire is connected to an
inappropriate part, there is a risk of
explosion or electric shock. Do not connect
the grounding wire to any of the following
parts:
a. Gas pipe: Gas explosion or fire may
result.
b. Lightning rod: Risk of electric shock or
fire during lightning.
c. Grounding wire for telephone line: Risk of
electric shock or fire during lightning.
d. Water pipe and faucet: These parts do
not serve as a ground connection
because of a plastic part that is very
often installed midway within the water
pipe.
A-8
A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY
bizhub 501/421/361 WARNINGS
WARNING
• When using the power cord set (inlet type)
that came with this product, make sure the
connector is securely inserted in the inlet of
the product.
When securing measure is provided,
secure the cord with the fixture properly.
If the power cord (inlet type) is not
connected to the product securely, a
contact problem may lead to increased
resistance, overheating, and risk of fire.
• Do not allow the power cord to be stepped on
or pinched by a table and so on.
Overheating may occur there, leading to a
risk of fire.
• Check whether the power cord is damaged.
Check whether the sheath is damaged.
If the power plug, cord, or sheath is
damaged, replace with a new power cord
(with plug and connector on each end)
specified by KMBT. Using the damaged
power cord may result in fire or electric
shock.
• Do not bundle or tie the power cord.
Overheating may occur there, leading to a
risk of fire.
• Check whether dust is collected around the
power plug and wall outlet.
Using the power plug and wall outlet
without removing dust may result in fire.
• Do not insert the power plug into the wall
outlet with a wet hand.
The risk of electric shock exists.
A-9
A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY
bizhub 501/421/361 WARNINGS
WARNING
• When unplugging the power cord, grasp the
plug, not the cable.
The cable may be broken, leading to a risk
of fire and electric shock.
(4) Wiring
WARNING
• Never use multi-plug adapters to plug multiple
power cords in the same outlet.
If used, the risk of fire exists.
• When an extension cord is required, use one
that meets the rated current, rated voltage,
and the relevant safety standards of the
country.
Current that can be passed through the
extension cable is limited and fire may
result from the use of an inappropriate type
of an extension cable.
Do not use an extension cable reel with the
cable taken up. Fire may result.
A-10
A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY
bizhub 501/421/361 WARNINGS
WARNING
• Do not place the product near flammable
materials or volatile materials that may catch
fire.
A risk of fire exists.
• Do not place the product in a place exposed
to water such as rain.
A risk of fire and electric shock exists.
WARNING
• When the product is not to be used for an
extended period of time (for holidays, for
example), instruct the user to turn OFF the
power switch and unplug the power cord from
the power outlet.
Dust collected around the power plug and
outlet may cause fire.
A-11
A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY
bizhub 501/421/361 WARNINGS
(3) Ventilation
CAUTION
• The product generates ozone gas during
operation.
If the smell of ozone is present in the
following cases, ventilate the room.
a. When the product is used in a poorly
ventilated room
b. When making a lot of copies
c. When using multiple products at the
same time
(4) Stability
CAUTION
• Be sure to lock the caster stoppers.
In the case of an earthquake, the product
may slide, leading to an injury.
A-12
A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY
bizhub 501/421/361 WARNINGS
WARNING
• Before conducting an inspection, read all
relevant documentation (service manual,
technical notices, etc.) and proceed with the
inspection following the prescribed procedure
using the recommended personal safety
equipment and using only the prescribed
tools.
Do not make any adjustment not described
in the documentation.
If the prescribed procedure or tool is not
used, the product may break and a risk of
injury or fire exists.
• Before conducting an inspection, be sure to
disconnect the power plugs from the Main
Body and Accessories (Options).
When the power plug is inserted into the
wall outlet, some units are still powered
even if the POWER switch is turned OFF.
A risk of electric shock exists.
CAUTION
• The area around the fixing unit is hot.
You may get burned.
A-13
A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY
bizhub 501/421/361 WARNINGS
CAUTION
• Do not leave the machine unattended during
transportation, installation, and/or inspection.
If the machine is left unattended, face
protrusions toward the wall or take other
necessary precautions to prevent a user or
other person in the area from stumbling
over a protrusion of the machine or being
caught by a cable, possibly causing a fall to
the floor or other personal injury.
WARNING
• Take every care when making adjustments or
performing an operation check with the
product powered.
If you make adjustments or perform an
operation check with the external cover
detached, you may touch live or high-
voltage parts or you may be caught in
moving gears or the timing belt, leading to a
risk of injury.
• Take every care when servicing with the
external cover detached.
High-voltage exists around the drum unit. A
risk of electric shock exists.
• If it is absolutely necessary to service the
machine with the door open or external
covers removed, always be attentive to the
motion of the internal parts.
A normally protected part may cause
unexpected hazards.
A-14
A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY
bizhub 501/421/361 WARNINGS
CAUTION
• Do not keep gazing at a lamp light during the
service procedure with the product powered
ON.
Eyestrain may result.
WARNING
• When a product fault is reported from a user,
check parts and repair the fault appropriately
with safety in mind.
A damaged product, personal injury, or fire
may result.
• Whenever mounting an option on the
machine, be attentive to the motion of the
other workers performing the task.
Another worker may be injured by a pinch
point between the machine and the option.
• When mounting an option on the machine, be
careful about the clearance between the
machine and the option.
You may be injured with your finger or hand
pinched between the machine and the
option.
• When removing a part that secures a motor,
gear, or other moving part, disassembling a
unit, or reinstalling any of such parts and
units, be careful about moving parts and use
care not to drop any part or unit. During the
service procedure, give sufficient support for
any heavy unit.
You may be injured by a falling part or unit.
A-15
A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY
bizhub 501/421/361 WARNINGS
WARNING
• Check the external covers and frame for
possible sharp edges, burrs, and damage.
They can be a cause of injury during use or
servicing.
• When accessing a hard-to-view or narrow
spot, be careful about sharp edges and burrs
on the frame and parts.
They may injure your hands or fingers.
• Do not allow any metal parts such as clips,
staples, and screws to fall into the product.
They can short internal circuits and cause
electric shock or spark bursting into flame.
• Check wiring for squeezing and any other
damage.
Current can leak, leading to a risk of
electric shock or fire.
• Check high-voltage cables and sheaths for
any damage.
Damage may lead to product failure and/or
the risk of fire.
• Do not disassemble or adjust the write unit
(PH unit) incorporating a laser.
The laser light can enter your eye, leading
to a risk of loss of eyesight.
• Do not supply power with the write unit (PH
unit) shifted from the specified mounting
position.
The laser light can enter your eye, leading
to a risk of loss of eyesight.
• After replacing a part to which AC voltage is
applied (e.g., optical lamp and fixing lamp), be
sure to check the installation state.
A risk of fire exists.
A-16
A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY
bizhub 501/421/361 WARNINGS
WARNING
• Check the interlock switch and actuator for
loosening and check whether the interlock
functions properly.
If the interlock does not function, you may
receive an electric shock or be injured
when you insert your hand in the product
(e.g., for clearing paper jam).
• Make sure the wiring cannot come into
contact with sharp edges, burrs, or other
pointed parts.
Damage may lead to the risk of electric
shock or fire.
• Make sure that all screws, components,
wiring, connectors, etc. that were removed for
safety check and maintenance have been
reinstalled in the original location. (Pay
special attention to forgotten connectors,
pinched cables, forgotten screws, etc.)
A risk of product trouble, personal injury,
electric shock, and fire exists.
• Never use any flammable or combustible
spray, fluid, gas, or the like in and around the
product.
Do not use any flammable or combustible
dust spray, in particular, to clean the interior
of the product.
Fire or explosion may result.
CAUTION
• Carefully remove all toner remnants and dust
from electrical parts and electrode units such
as a charging corona unit.
Toner remnants and dust may lead to
product failure and/or the risk of fire.
A-17
A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY
bizhub 501/421/361 WARNINGS
CAUTION
• Check electrode units such as a charging
corona unit for deterioration and signs of
leakage.
Damage may lead to product failure and/or
the risk of fire.
• When replacing a battery, replace it with a
new one as specified.
Dispose of the used battery as instructed
on its packaging or by local ordinance.
There is a risk of explosion if the battery is
replaced with an incorrect type.
WARNING
• For handling of consumables (toner,
developer, photoconductor, etc.) and their
storage precautions, see MSDS.
CAUTION
• Handle with care according to MSDS.
Use of solvent may involve explosion, fire,
or personal injury.
3.4 FUSE
CAUTION
Double pole / neutral fusing
ATTENTION
Double pôle / fusible sur le neutre.
A-18
A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY
bizhub 501/421/361 WARNINGS
3.5.2 Germany
VORSICHT!
Explosionsgefahr bei unsachgemäßem Austausch der Batterie.
Ersatz nur durch denselben oder einen vom Hersteller empfohlenen gleichwertigen Typ.
Entsorgung gebrauchter Batterien nach Angaben des Herstellers.
3.5.3 France
ATTENTION
Il y a danger d’explosion s’il y a remplacement incorrect de la batterie.
Remplacer uniquement avec une batterie du même type ou d’un type équivalent recommandé
par le constructeur.
Mettre au rebut les batteries usagées conformément aux instructions du fabricant.
3.5.4 Denmark
ADVARSEL!
Lithiumbatteri - Eksplosionsfare ved fejlagtig håndtering.
Udskiftning må kun ske med batteri af samme fabrikat og type.
Levér det brugte batteri tilbage til leverandøren.
3.5.6 Norway
ADVARSEL
Eksplosjonsfare ved feilaktig skifte av batteri.
Benytt samme batteritype eller en tilsvarende type anbefalt av apparatfabrikanten.
Brukte batterier kasseres i henhold til fabrikantens instruksjoner.
A-19
A SAFETY AND IMPORTANT WARNING ITEMS > 4. WARNING
bizhub 501/421/361 INDICATIONS ON THE ...
Finisher FS-522
50gap0e001nb
A-20
A SAFETY AND IMPORTANT WARNING ITEMS > 4. WARNING
bizhub 501/421/361 INDICATIONS ON THE ...
FS-523
50gap0e002nb
A-21
A SAFETY AND IMPORTANT WARNING ITEMS > 5. MEASURES
bizhub 501/421/361 TO TAKE IN CASE OF...
A-22
B NOTATION OF THE CONTENTS > 1. PRECAUTION ON
bizhub 501/421/361 HANDLING THIS MANUAL
B -1
bizhub 501/421/361 B NOTATION OF THE CONTENTS > 2. PRODUCT NAME
2. PRODUCT NAME
In this manual, each product is indicated as following names.
(1) IC board: Standard printer
(2) bizhub 501/421/361: Main body
(3) Microsoft Windows 95: Windows 95
Microsoft Windows 98: Windows 98
Microsoft Windows Me: Windows Me
Microsoft Windows NT 4.0: Windows NT 4.0 or Windows NT
Microsoft Windows 2000: Windows 2000
Microsoft Windows XP: Windows XP
Microsoft Windows Vista: Windows Vista
The combination of above OS: Windows 95/98/Me
Windows NT 4.0/2000
Windows NT/2000/XP
Windows 95 /98/Me / NT /2000/XP
B -2
bizhub 501/421/361 B NOTATION OF THE CONTENTS > 3. TRADEMARK
3. TRADEMARK
3.1 TRADEMARKS OF OTHER COMPANIES
The indicated company and product names are the trademarks or registered trademarks of each company.
B -3
B NOTATION OF THE CONTENTS > 4. ELECTRICAL PARTS AND
bizhub 501/421/361 SIGNALS
DRV
DRV B
DRV
A
/A
B
/B
AB
BB
CLK, PLL PLL control signal
LCK, Lock, LD PLL lock signal
FR Forward/reverse rotation signal
EM, Lock, LCK, LD Motor lock abnormality
BLK Drive brake signal
P/S Power/stop
S/S Operating load start/stop signal
SS
CW/CCW, F/R Rotational direction switching signal
ENB Effective signal
TEMP_ER Motor temperature abnormality detection signal
Fan FM 24V Power to drive the fan motor
CONT, DRIVE Drive signal
HL Speed control signal (2 speeds)
EM, Lock, LCK, FEM Detection signal
Others TH1.S, ANG Analog signal
Ground SG, S.GND, S_GND Signal ground
B -4
B NOTATION OF THE CONTENTS > 4. ELECTRICAL PARTS AND
bizhub 501/421/361 SIGNALS
B -5
bizhub 501/421/361 B NOTATION OF THE CONTENTS > 5. PAPER FEED DIRECTION
B -6
bizhub 501/421/361 C PRODUCT SPECIFICATIONS > 1. bizhub 501/421/361
C PRODUCT SPECIFICATIONS
1. bizhub 501/421/361
1.1 Type
Type Desktop type
Copying method Indirect electrostatic method
Original stand Fixed
Original alignment Left rear standard
Photo conductor OPC
Sensitizing method Laser writing
Paper feed trays Two trays 500 sheet x 2, 80g/m2
Bypass feed 150 sheet x 1, 80g/m2
PC-407 *1 2,500 sheet x 1, 80g/m2
PC-206 *1 500 sheet x 2, 80g/m2
LU-203 *1 2,000 sheet x 1, 80g/m2
*1 PC-407, PC-206, and LU-203 are optional.
1.2 Functions
Original Sheet, book, solid object
Max. original size A3 or 11 x 17
Copy size Trays 1, 2 Inch: 11 x 17, 81/2 x 14, 81/2 x 11, 81/2 x 11S, 51/2 x 81/2S,
A3, A4, A4S, Foolscap
Metric: A3, B4, A4, A4S, B5, A5S, 11 x 17, 81/2 x 11,
81/2 x 11S, Foolscap, 8K*1, 16K*1
Bypass feed Inch: 11 x 17, 81/2 x 14, 81/2 x 11, 81/2 x 11S, 51/2 x 81/2S,
A4, Custom paper
(Max. 297.0 x 431.8mm, Min. 92.0 x 148.0mm)
Metric: A3, B4, A4, A4S, B5, B5S*2, A5S, B6S, 11 x 17*2,
81/2 x 11, 81/2 x 11S, Foolscap, 8K*1, 16K*1, 16KS*1, Custom paper (Max. 297.0 x
431.8mm, Min. 92.0 x 148.0mm)
ADU Inch: 11 x 17, 81/2 x 14, 81/2 x 11, 81/2 x 11S, 51/2 x 81/2S,
A3, A4, A4S, Foolscap
Metric: A3, B4, A4, A4S, B5, B5S*2, A5S, 11 x 17, 81/2 x 11,
81/2 x 11S, Foolscap, 8K*1, 16K*1, 16KS*1
Magnification Fixed magnification Inch:x 1.000, x 1.214, x 1.294, x 1.545, x 2.000
x 0.500, x 0.647, x 0.772, x 0.785
Metric:x 1.000, x 1.154, x 1.224, x 1.414, x 2.000
x 0.500, x 0.707, x 0.816, x 0.866
Special magnification x 0.930
setting
Preset zoom setting 3 types
Zoom magnification x 0.25 to x 4.00 (at the step of 0.1%)
Vertical magnification x 0.25 to x 4.00 (at the step of 0.1%)
Horizontal magnification x 0.25 to x 4.00 (at the step of 0.1%)
Warm-up time 60 seconds or less (bizhub 501)
30 seconds or less (bizhub 421/361)
First copy out time 3.2 seconds or less (bizhub 501)
3.6 seconds or less (bizhub 421/361)
Continuous copy speed 50 copies /min. (A4 / 81/2 x 11) (bizhub 501)
42 copies /min. (A4 / 81/2 x 11) (bizhub 421)
36 copies /min. (A4 / 81/2 x 11) (bizhub 361)
Continuous copy count Up to 999 sheets
Original density selection Auto density selection, Manual (9 steps), Manual underprint density (9 steps)
*1 Only supported in Taiwan.
*2 Supported in other than inch area and Taiwan.
Resolution Scan 600 x 600 dpi
Write 600 x 600 dpi
Image memory 205 MB
Interface section RJ45 Ethernet, Serial port (RS232-C), Serial port (USB TypeA x 3),
C-1
bizhub 501/421/361 C PRODUCT SPECIFICATIONS > 1. bizhub 501/421/361
1.4 Maintenance
Maintenance Every 250,000 prints (bizhub 501/421)
Every 225,000 prints (bizhub 361)
C-2
bizhub 501/421/361 C PRODUCT SPECIFICATIONS > 2. DF-613
2. DF-613
2.1 Type
Name Reverse Automatic Document Feeder
Type Paper Feed Paper Feed from top of stack
Turnover Switch back system
Paper Exit Straight exit system
Installation Screw cramp to the main unit
Document Alignment Center
Document Loading Left image side up
2.2 Functions
Modes 1-Sided Mode / 2-Sided Mode
C-3
bizhub 501/421/361 C PRODUCT SPECIFICATIONS > 2. DF-613
81/2 x 14 ◉ ◉ △ ○ ○ -
81/2 x 11S ◉ ◉ ○ △ ○ -
51/2 x 81/2 ◉ ◉ ○ ○ △ -
51/2 x 81/2S × × × × × △
△: Same size ○: Same group ◉: Different group ×: Mix prohibited -: No need to set
2.7 Maintenance
Maintenance Same as the main body.
C-4
bizhub 501/421/361 C PRODUCT SPECIFICATIONS > 3. PC-206
3. PC-206
3.1 Type
Name 2 way Paper Take-Up Cabinet
Type Front loading type 2 way paper take-up device
Installation Desk type
Document Alignment Center
3.3 Maintenance
Maintenance Same as the main body.
C-5
bizhub 501/421/361 C PRODUCT SPECIFICATIONS > 4. PC-407
4. PC-407
4.1 Type
Name 2500 sheets paper feed cabinet
Type Front loading type LCC
Installation Desk type
Document Alignment Center
4.3 Maintenance
Maintenance Same as the main body.
C-6
bizhub 501/421/361 C PRODUCT SPECIFICATIONS > 5. LU-203
5. LU-203
5.1 Type
Type Side mount type large volume paper feed tray
5.2 Functions
Maximum tray capacity 2,000 sheets (80 g/m2)
5.4 Maintenance
Maintenance Same as the main body.
C-7
bizhub 501/421/361 C PRODUCT SPECIFICATIONS > 6. FS-522/PU-501/OT-602
6. FS-522/PU-501/OT-602
6.1 FS-522
6.1.1 Type
Name Multi tray finisher built into the main body
Installation Installed in the main body
Document Alignment Center
Consumables Staples (5,000 staples/cartridge)
6.1.2 Functions
Modes Non sort, sort, group, sort staple, and punch (when PU-501 is mounted)
(2) Sort/Group
Type Size Weight Max. Capacity
Plain paper Metric: 56 to 90 g/m2 Tray /1 200 sheets
A3, B4, A4, A4S, B5, B5S Tray /2
*2 A4S, 81/2 x 11S 1000 sheets
or less
11 x 17, 81/2 x 11,
Recycled paper B4, 81/2 x 14 500 sheets
81/2 x 11S, Foolscap, 8K
*1, 16K *1, 16KS *1 or greater
Inch:
11 x 17, 81/2 x 14,
81/2 x 11, 81/2 x 11S
A3, A4, A4S, Foolscap
*1: Only supported in Taiwan.
*2: Supported in other than inch area and Taiwan.
6.1.4 Stapling
Staple Filling Mode Dedicated Staple Cartridge (5000 staples)
Staple Detection Available (Nearly Empty: 20 remaining staples)
C-8
bizhub 501/421/361 C PRODUCT SPECIFICATIONS > 6. FS-522/PU-501/OT-602
6.1.5 Maintenance
Maintenance Same as the main body.
6.2 PU-501
6.2.1 Type
Type FS built-in type punching operation device
Installation Screwed to the FS
Paper Size Metric:
A3, B4, A4, A4S, B5
11 x 17, 81/2 x 11, 8K*1, 16K*1
Inch:
2 holes: 11 x 17, 81/2 x 14, 81/2 x 11, 81/2 x 11S
A3, A4, A4S, Foolscap
3 holes: 11 x 17, 81/2 x 11
A3, A4
Paper Type Plain Paper (60 to 163 g/m2), Recycled Paper (60 to 163 g/m2)
Punch Hole Metric: 4 holes, Swedish 4 holes (f 6.5 mm)
Inch: 2 and 3 holes (can be switched) (f 8 mm)
Number of Stored Punch Metric (4 holes): For 1,500 sheets of paper (80 g/m2)
Wastes
Inch (2, 3 holes): For 1,000 sheets of paper (75 g/m2)
Document Alignment Center
6.2.2 Maintenance
Maintenance Same as the main body.
6.3 OT-602
6.3.1 Type
Type Additional Tray to FS
Installation Screwed to the FS
C-9
bizhub 501/421/361 C PRODUCT SPECIFICATIONS > 6. FS-522/PU-501/OT-602
6.3.3 Maintenance
Maintenance Same as the main body.
C-10
bizhub 501/421/361 C PRODUCT SPECIFICATIONS > 7. FS-523/RU-507
7. FS-523/RU-507
7.1 FS-523
7.1.1 Type
Type Multi staple finisher
Installation Floor-mounted type
Document alignment Center
Consumables Staples
7.1.2 Functions
Mode Normal Non-sort, sort, group, sort-staple
Punch Non-sort-punch, sort-punch, group-punch,
sort-staple-punch
C-11
bizhub 501/421/361 C PRODUCT SPECIFICATIONS > 7. FS-523/RU-507
(4) Punch
(a) Metric/Swedish
Type of paper Size of paper Weight Max. capacity Exit tray Max. number of
sheets stapled
Plain paper A3, B4, A4, A4S, B5, 60 to 90 g/m2 - Main tray -
Recycled paper 8K *1, 16K *1 Sub tray
7.1.4 Stapling
Staple filling method Dedicated staple cartridge (5000 staples)
Staple detection Available (near empty: 20 remaining staples)
Staple position *1 Rear: Diagonal 45° 1 point Metric: A3, B4, A4, B5
Front: Diagonal 45° 1 point Inch: 81/2 x 11, 11 x 17
Rear: Diagonal 28° 1 point Metric: B4, B5
Front: Diagonal 28° 1 point Inch: -
Rear: Parallel 1 point Metric: A4S, B5S
Front: Parallel 1 point Inch: 81/2 x 11S, 81/2 x 14
Side: 2 points Metric: A4, A4S, A3, B5, B5S, B4
Inch: 81/2 x 11, 81/2 x 11S, 81/2 x 14, 11 x 17
Manual staple None
*1 In case of the 1-staple mode, conduct a parallel and a skew adjustment according to the length in the main scan direction.
Parallel: main scan direction 182 to 216 mm
Diagonal: main scan direction 216 to 297 mm
7.1.5 Punch
No. of holes Inch: 2 holes, 3 holes
Metric: 4 holes
Punch scraps full detection None
7.1.6 Maintenance
Maintenance Same as the main body.
C-12
bizhub 501/421/361 C PRODUCT SPECIFICATIONS > 7. FS-523/RU-507
7.2 RU-507
7.2.1 Type
Type Roller method relay conveyance unit
7.2.2 Functions
Conveyance Conveyance Paper conveyance from the main body to FS
16fat1c001na
7.2.4 Maintenance
Maintenance Same as the main body.
C-13
bizhub 501/421/361 C PRODUCT SPECIFICATIONS > 8. SD-507
8. SD-507
8.1 Type
Type FS built-in saddle-stitching device
Installation Screwed to the FS
Document Alignment Center
Stapling Function Center parallel two points
No. of sheets to be stapled together: 2 to 15
Consumables Staples (2000 staples/cartridge)
8.3 Maintenance
Maintenance Same as the main body.
C-14
bizhub 501/421/361 C PRODUCT SPECIFICATIONS > 9. MT-502
9. MT-502
9.1 Type
Type 4 bins Mailbin (available only for printing from PC)
Installation Screwed to the FS
Number of Bins 4 bins
Number of Sheets 125 sheets (80 g/m2)
Stored per Bin Plain Paper (56 to 90 g/m2), Recycled paper (56 to 90 g/m2)
Storable Paper Metric: A4, B5, 81/2 x 11
Inch: 81/2 x 11, 51/2 x 81/2S
9.2 Maintenance
Maintenance Same as the main body.
C-15
bizhub 501/421/361 C PRODUCT SPECIFICATIONS > 10. JS-502
10. JS-502
10.1 Type
Name Job Separator
Type Expansion tray
Installation Installed in the main body
Document Alignment Center
10.3 Maintenance
Maintenance Same as the main body.
C-16
bizhub 501/421/361 C PRODUCT SPECIFICATIONS > 11. IC-207
11. IC-207
11.1 Type
Type: Main body built-in controller
11.2 Functions
Resolution 600 x 600 dpi (Print, FAX)
400 x 400 dpi (FAX)
200 x 200 dpi (FAX)
Gradation binary
Blank area 4.23mm (left, right, top and bottom without variation)
Printable Area Same as copier
No. of Print 1 to 999
Continuous Print Speed bizhub 501: 50 ppm (A4, 8.5 x 11) / (600 x 600 dpi)
bizhub 421: 42 ppm (A4, 8.5 x 11) / (600 x 600 dpi)
bizhub 361: 36 ppm (A4, 8.5 x 11) / (600 x 600 dpi)
Printer Description PCL5e emulation
Language PCL XL Ver3.0 emulation
PostScript3 emulation
XPS Ver1.0
Printer Driver PCL6 (KONICA MINOLTA products)
*The driver for PCL5e is not supported.
• Windows NT4.0 (SP6a)
• Windows 2000 Professional (SP3 or later) /Server
• Windows XP Home Edition/Professional (SP2 or later)
• Windows Server 2003 Standard
• Windows Vista (All versions)
• Windows Server 2008 (All versions)
PS3 driver (KONICA MINOLTA products)
• Windows 2000 Professional (SP3 or later) /Server
• Windows XP Home Edition/Professional (SP2 or later)
• Windows Server 2003 Standard
• Windows Vista (All versions)
• Windows Server 2008 (All versions)
PostScript PPD driver
• Windows 2000 Professional (SP3 or later) /Server
• Windows XP Home Edition/Professional (SP2 or later)
• Windows Server 2003 Standard
• Windows Vista (All versions)
• Windows Server 2008 (All versions)
• Mac OS 9.2/10.2/10.3/10.4/10.5 (Intel Mac 10.4/10.5 also included)
• Linux
XPS driver (Konica Minolta)
• Windows Vista (All versions)
• Windows Server 2008 (All versions)
Fax Driver
• Windows NT4.0 (SP6a)
• Windows 2000 Professional (SP3 or later) /Server
• Windows XP Home Edition/Professional (SP2 or later)
• Windows Server 2003 Standard
• Windows Vista (All versions)
• Windows Server 2008 (All versions)
*(For the XP (Professional)/Server 2003/Vista/Server 2008, x64 is also included.)
Network Functions
Printing Method lpd/lpr (TCP/IP), IPP (TCP/IP), AppleTalk (EtherTalk), PServer/RPrinter (IPX/SPX), RAW Port (TCP/IP)
Dedicated Utilities EMS Plug-in
NDPS Gateway
Direct Print
11.3 Paper
Paper Size Same as copier
Paper Type Same as copier
Paper Weight Same as copier
C-17
bizhub 501/421/361 C PRODUCT SPECIFICATIONS > 11. IC-207
C-18
bizhub 501/421/361 C PRODUCT SPECIFICATIONS > 12. JS-502
12. JS-502
12.1 Web browser function
• Main specifications of the web browser installed are as follows.
Browser engine NetFront
Supported protocols HTTP, HTTPS, TCP/IP
Supported markup/script HTML, CSS, JavaSrcript
languages JPEG, BMP, PNG, GIF, Animation GIF, PDF, Flash
Supported image formats SSL2.0, SSL3.0, TLS1.0
Supported SSL/TLS Western (ISO-8859-1), Unicode (UTF-8), Simplified Chinese (GB2312), Traditional Chinese (Big5), Japanese
versions (Shift-JIS), Japanese (ISO-2022-JP), Japanese (EUC-JP)
Supported character codes Normal, Just-Fit Rendering, Smart-Fit Rendering
Display modes AdobeR ReaderR LE
PDF viewer AdobeR FlashR Player 7
NoteThe Flash player installed on the MFP does not support the following:
• The function to trigger an event caused by a key operation.
• The function to paste or acquire data such as character strings from the clipboard.
• The context menu.
• The Flash printing function.
• The function to execute JavaScript from Flash or to operate Flash by JavaScript.
• A screen that has no window (pop-up).
• The Flash bookmark function.
• The function to send/receive data in real time using the Flash Media Server.
• The function to communicate via the XMLSocket.
C-19
bizhub 501/421/361 D OVERALL COMPOSITION > 1. SYSTEM CONFIGURATION
D OVERALL COMPOSITION
1. SYSTEM CONFIGURATION
1.1 System configuration
[29] [33] [34] [35] [36] [8]
[9]
[30] [31] [32]
[10] [11]
[1] [12]
[2] [13]
[3]
[14]
[4]
[15]
[28] [5]
[27]
[6]
[7]
[26]
[25] [17]
[20]
[24] [21]
[23]
[16] [18]
[22]
[16] [19]
50gat1e001ne
[1] Reverse automatic document feeder (DF-613) (standard [2] Main body
equipment)
[3] Image controller (IC-207) [4] Upgrade kit (UK-202)
[5] Local Interface Kit (EK-703) [6] Hard disk (HD-509)
[7] Security kit (SC-505) [8] Stamp unit (SP-501)
[9] Spare TX marker stamp 2 [10] Authentication unit (Biometric type) (AU-101)
[11] Authentication unit (IC card type: AU-201) [12] Working table (WT-502)
[13] Key counter kit 4 *1 [14] Key counter *1
[15] Key counter mount kit *1 [16] Dehumidifier heater 1C
[17] Paper feed cabinet (PC-407) [18] Paper feed cabinet (PC-206)
[19] Desk (DK-506) [20] Large capacity unit (LU-203)
[21] Dehumidifier heater *2 [22] Relay unit (RU-507)
[23] Swedish punch kit G *3 [24] Finisher (FS-523)
[25] Job separator (JS-502) [26] Output tray kit (OT-504)
[27] Output tray (OT-602) [28] Finisher (FS-522)
[29] Mail bin kit (MT-502) [30] Saddle stitcher (SD-507)
[31] Folding unit (included in SD-507) [32] Punch unit (PU-501)
[33] FAX kit (FK-502) [34] Mount kit (MK-708)
[35] FAX multi line (ML-503) [36] i-option (LK-101/102/103) *4
*1 See "G.2.3 Option counter" for details.
*2 Dehumidifier heater is set up as service part.
*3 Swedish punch kit G is for Europe only.
*4 Upgrade kit (UK-202) is needed for using i-option.
D -1
bizhub 501/421/361 D OVERALL COMPOSITION > 1. SYSTEM CONFIGURATION
D -2
D OVERALL COMPOSITION > 2. MAIN BODY UNIT
bizhub 501/421/361 CONFIGURATION
[17]
[1]
[2]
[16]
[15] [3]
[14]
[4]
[5]
[13]
[6]
[12]
[7]
[8]
[11]
[9]
[10]
50gat1c002na
D -3
bizhub 501/421/361 D OVERALL COMPOSITION > 3. PAPER PATH
3. PAPER PATH
[1]
[9]
[8]
[7]
[2]
[6]
[3]
[5] [4]
50gat1c003na
D -4
bizhub 501/421/361 D OVERALL COMPOSITION > 4. CONTROL BLOCK DIAGRAM
OACB
SC
Write
Section DF
M FM CL SD PS
PRCB
SDB DCPU HV
M PS
JS LU PC FS, RU
D -5
D OVERALL COMPOSITION > 5. TIME CHART WHEN THE POWER
bizhub 501/421/361 IS TURNED ON
Item
Normal
Scanner motor rotation
(M2) Reverse
rotation
Exposure lamp (L1)
Fusing heater lamp /1 (L2)
Fusing heater lamp /2 (L3)
Fusing motor (M11)
Drum motor (M1)
Developing motor (M3)
Polygon motor (M5)
Laser (LDB)
Paper lift motor /1 (M7)
Upper limit sensor /1 (PS6)
Paper lift motor /2 (M8)
Upper limit sensor /2 (PS13)
[1] Fusing heater lamps /1 (L2) and /2 (L3) turn ON early [2] Power switch (SW2) turns ON
[3] Initial communication between the overall control board [4] Shading correction
(OACB) and the printer control board (PRCB)
[5] Drum motor (M1) turns ON [6] Dot diameter adjustment starts
[7] The fusing temperature gets to the prescribed temperature [8] Dot diameter adjustment completed
to start the preliminary rotation for fusing
[9] Warming up completed -
Note
• Each operation varies according to the setting of the software DipSW in the service mode.
• The power is turned ON with DF closed.
• The power is turned ON with the lift plate of the tray down.
D -6
E SERVICE TOOL > 1. bizhub PRESS C7000/C7000P/C70hc,
bizhub 501/421/361 bizhub PRO C60...
E SERVICE TOOL
1. bizhub PRESS C7000/C7000P/C70hc, bizhub PRO C6000L
1.1 Service material list
1.1.1 Service material list
Parts Number Name Shape Remark
000V-19-## Setting powder 25g
50gaf2c143na
50gaf2c144na
50gaf2c145na
50gaf2c145na
8050fs3005
8050fs3017
E -1
E SERVICE TOOL > 1. bizhub PRESS C7000/C7000P/C70hc,
bizhub 501/421/361 bizhub PRO C60...
8050fs3018
8050fs3019
1.3 Materials
Parts name Useful sheets Type name
Toner bottle 32,190 prints TN511
Drum 250,000 prints (bizhub DR510
501/421)
225,000 prints (bizhub
361)
Developer 250,000 prints (bizhub DV511
501/421)
225,000 prints (bizhub
361)
E -2
bizhub 501/421/361 F PERIODICAL MAINTENANCE > 1. MAINTENANCE ITEM
F PERIODICAL MAINTENANCE
1. MAINTENANCE ITEM
1.1 Replacing procedure of the periodical replacement parts
1.1.1 Replacing procedure of the periodical replacement parts
Note
• For the replacement procedure of the periodically replaced parts, refer to F.4. PERIODICAL MAINTENANCE PROCEDURE bizhub
501/421/361
• The alcohol described in this section represents the isopropyl alcohol.
F-1
bizhub 501/421/361 F PERIODICAL MAINTENANCE > 1. MAINTENANCE ITEM
1.2.2 Periodic maintenance 2 (Every 500,000 prints (bizhub501/421)/Every 450,000 prints (bizhub361))
No. Unit classification Description Quantity Implementation classification Materials
Cleaning Check Lubrication Replace Tools used
1 Transfer/separation Transfer/separation unit 1 ●
section 50GA-260
2 Fusing section Fusing sensor assy 1 ●
50GA-544
Fuse holder assy 1 ●
SP00-0112
Fusing claw assy 1 ●
50GA-533
Fusing input gear assy 1 ●
50GA-546
1.2.3 Periodic maintenance 3 (Every 750,000 prints (bizhub501/421)/Every 675,000 prints (bizhub361))
No. Unit classification Description Quantity Implementation classification Materials
Cleaning Check Lubrication Replace Tools used
1 Photo conductor Drum unit 1 ●
section 50GA-260
2 Developing section Developing unit 1 ●
50GA-300
3 Paper feed section Pick-up roller 2 ● Actual: 300,000
40303005 feeds
Feed roller 2 ● Actual: 300,000
40303005 feeds
Separation roller assy 2 ● Actual: 300,000
(Tray 1, 2) feeds
40300151
4 Bypass tray section Paper feed roller 1 ● Actual: 200,000
41313001 feeds
Separation roller assy 1 ● Actual: 200,000
40340151 feeds
1.2.4 Periodic maintenance 4 (Every 1,250,000 prints (bizhub501/421)/Every 900,000 prints (bizhub361)
No. Unit classification Description Quantity Implementation classification Materials
Cleaning Check Lubrication Replace Tools used
1 Registration section Registration bearing /Rt 2 ●
26NA4536
Registration bearing /Lt 2 ●
26NA4537
Loop roller 1 ●
50GA3865
F-2
bizhub 501/421/361 F PERIODICAL MAINTENANCE > 1. MAINTENANCE ITEM
1.3 DF
1.3.1 Periodic maintenance 1 (Every 250,000 prints (bizhub501/421) / Every 225,000 prints (bizhub361))
No. Unit classification Description Quantity Implementation classification Materials
Cleaning Check Lubrication Replace Tools used
1 Preparations Paper through, mage ●
condition
Appearance ●
2 Paper feed section Pick-up roller ● Alcohol/cleaning pad
Actual: 50,000 faces
Feed roller ● Alcohol/cleaning pad
Actual: 50,000 faces
Separation roller ● Alcohol/cleaning pad
Actual: 50,000 faces
Other rollers ● Alcohol/cleaning pad
Actual: 50,000 faces
Each sensor ● Alcohol/cleaning pad
Actual: 30,000 faces
3 Paper conveyance Scanning guide ● Alcohol/cleaning pad
section Actual: 50,000 faces
4 Final check Paper through, image ●
check
Exterior cleaning ●
1.3.2 Periodic maintenance 2 (Every 500,000 prints (bizhub501/421) / Every 450,000 prints (bizhub361))
No. Unit classification Description Quantity Implementation classification Materials
Cleaning Check Lubrication Replace Tools used
1 Paper feed section Pick-up roller 1 ● Actual: 200,000
16EA56020 faces
Feed roller 1 ● Actual: 200,000
45823014 faces
Separation roller 1 ● Actual: 200,000
45823047 faces
1.4 PC
1.4.1 Periodic maintenance 1 (Every 250,000 prints (bizhub501/421) / Every 225,000 prints (bizhub361))
No. Unit classification Description Quantity Implementation classification Materials
Cleaning Check Lubrication Replace Tools used
1 Preparations Paper through check ●
2 Paper feed section Pick-up roller ●
Feed roller ●
Separation roller ●
3 Final check Paper through check ●
Exterior cleaning ●
1.4.2 Periodic maintenance 2 (Every 750,000 prints (bizhub501/421) / Every 675,000 prints (bizhub361))
No. Unit classification Description Quantity Implementation classification Materials
Cleaning Check Lubrication Replace Tools used
1 Paper feed section Pick-up roller 1 ● Actual: 300,000
40303005 feeds
Feed roller 1 ● Actual: 300,000
40303005 feeds
Separation roller assy 1 ● Actual: 300,000
40300151 feeds
F-3
bizhub 501/421/361 F PERIODICAL MAINTENANCE > 1. MAINTENANCE ITEM
1.5 LU
1.5.1 Periodic maintenance 1 (Every 250,000 prints (bizhub501/421) / Every 225,000 prints (bizhub361))
No. Unit classification Description Quantity Implementation classification Materials
Cleaning Check Lubrication Replace Tools used
1 Preparations Paper through check ●
2 Paper feed section Pick-up rubber ● Alcohol/cleaning pad
Feed rubber ● Alcohol/cleaning pad
Separation rubber ● Alcohol/cleaning pad
3 Final check Paper through check ●
Exterior cleaning ●
1.5.2 Periodic maintenance 2 (Every 500,000 prints (bizhub501/421) / Every 450,000 prints (bizhub361))
No. Unit classification Description Quantity Implementation classification Materials
Cleaning Check Lubrication Replace Tools used
1 Paper feed section Pick-up rubber 1 ● Actual: 200,000
40LA4009 feeds
Feed rubber 1 ● Actual: 200,000
26NA4011 feeds
Separation rubber 1 ● Actual: 200,000
26NA4012 feeds
1.6 FS
1.6.1 Periodic maintenance 1 (Every 250,000 prints (bizhub501/421) / Every 225,000 prints (bizhub361))
No. Unit classification Description Quantity Implementation classification Materials
Cleaning Check Lubrication Replace Tools used
1 Preparations Paper through check ●
2 Conveyance section, Each roller ● Alcohol/cleaning pad
staple section
3 Staple section Paddle ● Alcohol/cleaning pad
4 Final check Paper through check ●
Exterior cleaning ●
1.7 MT
1.7.1 Periodic maintenance 1 (Every 250,000 prints (bizhub501/421) / Every 225,000 prints (bizhub361))
No. Unit classification Description Quantity Implementation classification Materials
Cleaning Check Lubrication Replace Tools used
1 Preparations Paper through check ●
2 Conveyance section Each roller ● Alcohol/cleaning pad
3 Final check Paper through check ●
Exterior cleaning ●
1.8 SD
1.8.1 Periodic maintenance 1 (Every 250,000 prints (bizhub501/421) / Every 225,000 prints (bizhub361))
No. Unit classification Description Quantity Implementation classification Materials
Cleaning Check Lubrication Replace Tools used
1 Preparations Paper through check ●
2 Conveyance section Each roller ● Alcohol/cleaning pad
3 Final check Paper through check ●
Exterior cleaning ●
1.9 RU
1.9.1 Periodic maintenance 1 (Every 250,000 prints (bizhub501/421) / Every 225,000 prints (bizhub361))
No. Unit classification Description Quantity Implementation classification Materials
Cleaning Check Lubrication Replace Tools used
1 Preparations Paper through check ●
2 Conveyance section Each roller ● Alcohol/cleaning pad
3 Final check Paper through check ●
F-4
bizhub 501/421/361 F PERIODICAL MAINTENANCE > 1. MAINTENANCE ITEM
Exterior cleaning ●
F-5
F PERIODICAL MAINTENANCE > 2. PERIODICALLY REPLACED
bizhub 501/421/361 PARTS LIST
(2) Option
No. Classification Parts name Parts No. Quantity Actual Parts count No.
replacement
cycle
1 DF Pick-up roller 16EA56020 1 200,000
2 Feed roller 45823014 1 200,000
3 Separation roller 45823047 1 200,000
F-6
F PERIODICAL MAINTENANCE > 2. PERIODICALLY REPLACED
bizhub 501/421/361 PARTS LIST
(2) Option
No. Classification Parts name Parts No. Quantity Actual Parts count No.
replacement
cycle
1 DF Pick-up roller 16EA56020 1 200,000
2 Feed roller 45823014 1 200,000
3 Separation roller 45823047 1 200,000
4 PC Pick-up roller 40303005 1 300,000
5 Feed roller 40303005 1 300,000
6 Separation roller assy 40300151 1 300,000
F-7
F PERIODICAL MAINTENANCE > 2. PERIODICALLY REPLACED
bizhub 501/421/361 PARTS LIST
F-8
bizhub 501/421/361 F PERIODICAL MAINTENANCE > 3. LIFE VALUE
3. LIFE VALUE
3.1 Life value of materials/parts
Item Number of prints Remarks
Drum Equivalent to 220,000 prints The life value is defined only by the number of prints.
(C7000/C7000P/C70hc)
Equivalent to 180,000 prints
(C6000/C6000L)
Developer Equivalent to 340,000 prints
(C7000/C7000P/C70hc)
Equivalent to 300,000 prints
(C6000/C6000L)
F-9
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
(2) Procedure
1. Remove the right cover /Up.
G.2.2.2 Removing/reinstalling the rear cover /2
2. Remove the ozone filter [1].
NOTE
• When removing the ozone filter, be sure to pull it out by
holding it at the section indicated by [2].
[1]
[2]
50gaf2c014na
4.1.2 Replacing the filter cover assy and the suction filter /A assy
(1) Periodically replaced parts/cycle
• Filter cover assy
: Every 250,000 prints*1
: Every 225,000 prints*2
• Suction filter /A assy
: Every 250,000 prints*1
: Every 225,000 prints*2
*1 501/421
*2 361
F-10
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
(2) Procedure
1. Remove the screw [1] and then remove the filter cover assy [2].
[1]
[2]
50gaf2c015nb
[1] 50gaf2c016na
Note
• Be sure to install the suction filter /A assy with the white
filter face [1] inside.
[1] 50gaf2c017na
F-11
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
(2) Procedure
1. Remove the screw [1] and then remove the paper exit suction filter
cover [2].
[1]
[2]
a0r5f2c001ca
50gaf2c019na
F-12
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
(2) Procedure
[1] 1. Remove the developing unit from the main body.
F.4.5.1 Replacing the developing unit
2. Remove the drum unit from the main body.
F.4.3.1 Replacing the drum unit
3. Pull out the dust-proof glass cleaning rod [1].
4. Remove the cleaning knob [4] from the dust-proof glass cleaning
rod [1] by rotating it in the arrow-marked direction [3] with the
section indicated by [2] as a fulcrum.
5. Replace the dust-proof glass cleaning rod [1] to its original
position.
Note
• Be sure to push in fully the dust-proof glass cleaning rod
[1] so that it does not come in contact with the main body
frame when removing the unit.
[2]
[4]
[3]
50gaf2c020na
[2] [1] 6. Remove the 6 screws [1] and then remove the write cover [2].
Note
• When installing the write cover, be sure to set the
projections of the positioning [3] at 2 places into each of
the holes of the frame.
50gaf2c022na
[1] 9. Remove the screws [1], 1 each, and then remove the 2 write
section mounting member assy's [2].
Note
• When installing the write section mounting member assy
[2], be sure to install it so that the spring [3] gets straight.
F-13
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
10. Remove the 3 connectors [1].
11. Remove the 3 screws [2] and then remove the write unit [3].
Note
• When removing the write unit, be sure to avoid touching
the dust-proof glass.
[3] [2]
[1]
50gaf2c024na
Note
• When installing the write unit [1], be sure to take note of
the position into which the dust-proof sheet /A [2] is
inserted.
• When checking the insertion of the sheet, be sure to
check it with the drum unit removed.
[1] [2]
50gaf2c025na
12. Reinstall the above parts following the removal steps in reverse.
[1]
Note
• When installing the write unit, be sure to set the
projections [1] at 2 places provided on the bottom to the 2
holes [2] of the main body frame for positioning.
[2] 50gaf2c026na
F-14
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
(2) Procedure
1. Open ADU.
G.2.2.5 Removing/reinstalling the right cover /Up
2. Pull the lock release lever [1] to open the conveyance unit [2].
[2] [1] 3. Remove the developing unit from the main body.
F.4.5.1 Replacing the developing unit
4. Loosen the screw [1] and remove the drum unit [2].
5. Reinstall the above parts following the removal steps in reverse.
50gaf2c028na
F-15
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
(2) Procedure
1. Remove the drum unit from the main body.
F.4.3.1 Replacing the drum unit
[1] 2. Remove the C-clip [1] and pull out the cleaning rod [2].
Note
• When installing the cleaning rod, be sure to take note of
the direction of the C-clip.
[2]
[3]
50gaf2c029na
[1] [3]
[2]
50gaf2c030na
F-16
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
6. Remove the screw [1] and then remove the shaft mounting plate
[2].
NG OK 7. Pull out the drum shaft [3] for removal.
Note
• When installing the drum shaft, be sure to insert the drum
shaft until the shaft mounting plate comes into contact
[2] [2] firmly with it as shown in the drawing.
8. Remove the 2 screws [4] and then remove the bearing [5].
[3] [3]
[1]
[2]
[3]
[4]
[5]
50gaf2c031nb
F-17
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
9. Remove the seal blocks [1] and [2].
10. Hold the drum [3] at both ends and remove it.
Note
• When removing the drum, be careful not to damage the
[1] photosensitive surface.
• When removing the drum, be careful not to hit it against
the metal frame section [4] of the cleaning blade.
[3]
[4]
[2]
50gaf2c032na
[1] 11. Reinstall the above parts following the removal steps in reverse.
Note
• When installing the drum, using the attached jig [2] with
the drum unit cover [1] before installing the charging
corona unit, rotate the drum 1 full turn in the arrow-
[2]
marked direction [3]. And then check to see if setting
powder is not scraped off, and also if the toner collection
sheet and the cleaning blade do not turned up.
[2]
[3]
50gaf2c033nb
F-18
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
(2) Procedure
[3] 1. Open ADU.
(Refer to G.2.2.5 Removing/reinstalling the right cover /Up)
2. Open the conveyance unit.
(Refer to F.4.3.1 Replacing the drum unit)
3. Release the lock levers [1] and [2] and remove the transfer/
separation corona unit [3].
4. Reinstall the above parts following the removal steps in reverse.
(2) Procedure
1. Open the front door [1].
2. Loosen the screw [2] and remove the developing unit [3].
[3] [1]
[2]
50gaf2c035na
F-19
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
3. Reinstall the above parts following the removal steps in reverse.
(2) Procedure
[2] 1. Remove the developing unit from the main body.
(Refer toF.4.5.1 Replacing the developing unit)
2. Release the locks [1] at 2 places and remove the developing unit
cover /1 [2].
[1]
50gaf2c036na
Note
• When installing the developing unit cover /1 [1], be sure to
install it so that the splash prevention sheet [2] does not
get caught into the developing roller [3].
[3] [2]
50gaf2c037na
F-20
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
[1] [4] 3. Tilt the developing unit [1], and rotate the developing gear [2] in the
arrow-marked direction [3] to discharge thoroughly developer in
the developing unit [1].
4. Clean developer and toner that adhere to the developing roller [4].
Note
• Be absolutely sure not to turn the developing gear [2] in
any direction other than in the arrow-marked direction [3].
(Never rotate it clockwise as seen from the direction
indicated by [5].)
• If there remains any used developer on the developing
roller, this may cause image fogging.
5. Put in new developer [1] evenly from above the agitator screw [2].
[1]
[3] 6. Rotate the developing gear [4] in the arrow-marked direction [5] so
that developer [1] gets deep into the developing unit [3].
7. Repeat steps 5 and 6 to put in the developer [1] thoroughly.
8. Rotate the developing gear [4] in the arrow-marked direction [5]
and check to see if the spiking of developer is found on the entire
[2] surface of the developing roller [6].
9. Reinstall the above parts following the removal steps in reverse.
[6] Note
• When developer [1] is replaced, be sure to conduct the
TCR adjustment in the service mode.
(Refer to I.4.4.7 TCR Adjustment)
[5] [4]
50gaf2c042na
F-21
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
(2) Procedure
[2] [1] 1. Remove the developing unit from the main body.
2. Open ADU.
3. Open the conveyance unit.
4. Remove the drum unit from the main body.
5. Release the lock levers [1] at 2 places and remove the filter
mounting plate assy [2].
6. Reinstall the above parts following the removal procedure in
reverse.
[1] [2]
50gaf2c043na
F-22
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
(2) Procedure
1. Remove the developing unit from the main body.
(Refer toF.4.5.1 Replacing the developing unit)
2. Open ADU.
(Refer toG.2.2.5 Removing/reinstalling the right cover /Up)
3. Open the conveyance unit.
(Refer toF.4.3.1 Replacing the drum unit)
4. Remove the drum unit from the main body.
[3] (Refer toF.4.3.1 Replacing the drum unit)
5. Remove the front cover from the main body.
(Refer toG.2.2.12 Removing/reinstalling the front cover)
6. Remove the screw [1] and then remove the rail [2].
Note
• When installing the rail, be sure first to insert the tip into
the notch [3].
[2]
[1]
50gaf2c044na
50gaf2c045na
F-23
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
(2) Procedure
1. Remove the developing unit from the main body.
[1] (Refer to F.4.5.1 Replacing the developing unit)
2. Open ADU.
(Refer to G.2.2.5 Removing/reinstalling the right cover /Up)
3. Open the conveyance unit.
(Refer to F.4.3.1 Replacing the drum unit)
4. Remove the drum unit from the main body.
(Refer to F.4.3.1 Replacing the drum unit)
5. Remove the drum from the drum unit.
[2]
(Refer to F.4.3.2 Replacing the drum)
50gaf2c046na 6. Remove the 2 screws [1] and then remove the cleaning blade
presser plate [2].
7. Remove the cleaning blade assy [1].
[1]
50gaf2c047na
[1] 8. Reinstall the above parts following the removal steps in reverse.
Note
• When installing the cleaning blade assy [1], be sure to
insert the transparent sheet section [2] of the unit the
between the collection screw [3] and the collection paddle
[4].
[3] [2]
[4]
[1]
50gaf2c048na
F-24
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
(2) Procedure
1. Remove the front cover.
G.2.2.12 Removing/reinstalling the front cover
2. Remove the tray 1.
G.2.2.19 Removing/reinstalling the trays 1 and 2
3. Remove the connector [1] and the 2 screws [2], and then remove
the paper feed unit /1 [3].
[2]
[1]
[3]
[2]
50gaf2c108na
[5] [1]
[4] 50gaf2c109na
F-25
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
4. Remove the 2 screws [1] and then remove the separation roller
unit /1 [2].
[3][4]
Note
• When installing the separation roller unit /1, be sure to set
the projections [3], 1 each, to each of the holes [4].
[1]
[2] [3][4]
[1]
50gaf2c110na
[3]
[1]
[4]
50gaf2c111na
F-26
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
7. Remove the C-ring [1] and then remove the bearing [2].
8. Detach the hook [4] of the spring [3] from the oblong hole [5].
[1] 9. Remove the bearing [6] and then remove the paper feed roller unit
[7].
Note
• When attaching the spring, be sure to put the hook into
[2] the oblong hole (not into the round hole [8]).
[8] [7]
[5]
[4]
[6]
[3]
50gaf2c161na
[4] [1] 10. Remove the E-ring [1] and then remove the bearing [2].
11. Remove the bearing [3] and then remove the feed roller assy [4].
[2]
[3] 50gaf2c162na
12. Remove the C-ring [1] and then remove the feed roller [2].
[1]
[2] 50gaf2c163na
F-27
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
13. Remove the C-rings [1], 1 each, and then remove the 2 bearings
[2].
14. Remove the pick-up roller assy [3].
[1] [2]
[1]
[3] [2] 50gaf2c164na
15. Remove the C-ring [1] and then remove the pick-up roller [2].
[2] [1]
16. Reinstall the above parts following the removal steps in reverse.
50gaf2c113na
(2) Procedure
1. Remove the tray 1.
[1]
G.2.2.19 Removing/reinstalling the trays 1 and 2
2. Remove the paper feed unit /1.
F.4.8.1 Replacing the feed roller/pick-up roller (tray 1)
3. Remove the separation roller unit /1.
F.4.8.1 Replacing the feed roller/pick-up roller (tray 1)
4. Remove the 2 screws [1] and then remove the separation roller
[2] [3]
mounting plate assy [2].
50gaf2c117na Note
• When installing the separation roller mounting plate assy,
be sure to fasten it with screws while pressing it in the
arrow-marked direction [3].
F-28
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
5. Remove the 2 C-rings [1] and pull out the shaft [2].
6. Remove the separation roller mounting plate [3].
[1]
Note
• When removing the separation roller mounting plate, be
careful that the spring [4] does not get lost since it is apt
[2] to come off.
[1] • When installing the separation roller mounting plate, be
sure to install it so that it comes under the projection [5].
[1] [3]
[2]
50gaf2c119na
(2) Procedure
1. Remove the bypass unit.
F.4.9.1 Removing/reinstalling the bypass unit
2. Pull out the tray 2 [1].
[1]
50gaf2c120na
F-29
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
3. Push the lever [1] to open the vertical conveyance door [2].
4. Detach the fulcrum [3] of the vertical conveyance door from the
mounting plate [4] and remove the vertical conveyance door.
[4]
[3]
5. Remove the 2 screws [1] and then remove the conveyance roller
cover [2].
6. Remove 2 screws [1] and then remove the paper feed guide /2 [2]
[2] [3] in the arrow-marked direction [3].
[1]
[1]
50gaf2c123na
F-30
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
[1]
[3]
[2]
50gaf2c124na
9. Remove the 2 screws [1] and then remove the separation roller
unit /2 [2].
[1] Note
• When installing the separation roller unit /2, be sure to set
the projection [3] to the hole [4].
[3] [4]
F-31
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
10. Remove the 2 screws [1].
[4] [1]
11. Detach the convex section [2] from the hole [3] and remove the
paper feed roller cover [4].
[2] [3]
50gaf2c126na
[3]
[2] [5]
[4]
[1]
50gaf2c127na
F-32
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
14. Detach the hook [2] of the spring [1] from the oblong hole [3].
[3]
[7] 15. Remove the C-rings [4], 1 each, and then remove the 2 bearings
[5].
16. Remove the paper feed roller unit [6].
Note
[2] • When attaching the spring, be sure to put the hook into
the oblong hole (not into the round hole [7]).
[1]
[6]
[4]
[4] [5] 50gaf2c165na
[4] [1] 17. Remove the E-ring [1] and then remove the bearing [2].
18. Remove the bearing [3] and then remove the feed roller assy [4].
19. Remove the C-ring [1] and then remove the feed roller [2].
[1]
[2] 50gaf2c167na
F-33
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
20. Remove the C-rings [1], 1 each, and then remove the 2 bearings
[2].
21. Remove the pick-up roller assy [3].
[1] [2]
[1]
[3] [2] 50gaf2c168na
22. Remove the C-ring [1] and then remove the pick-up roller [2].
[2] [1]
23. Reinstall the above parts following the removal steps in reverse.
50gaf2c129na
(2) Procedure
1. Remove the bypass unit.
F.4.9.1 Removing/reinstalling the bypass unit
2. Pull out the tray 2.
3. Remove the vertical conveyance door.
F.4.8.3 Replacing the feed roller/pick-up roller (tray 2)
4. Remove the conveyance roller cover.
F.4.8.3 Replacing the feed roller/pick-up roller (tray 2)
5. Remove the paper feed guide /2.
[1] [2] [1] F.4.8.3 Replacing the feed roller/pick-up roller (tray 2)
6. Remove the paper feed unit /2.
F.4.8.3 Replacing the feed roller/pick-up roller (tray 2)
7. Remove the separation roller unit /2.
F.4.8.3 Replacing the feed roller/pick-up roller (tray 2)
8. Remove the 2 screws [1] and then remove the separation roller
mounting plate assy [2].
Note
• When installing the separation roller mounting plate assy,
be sure to fasten it with screws while pressing it in the
[3] arrow-marked direction [3].
50gaf2c133na
F-34
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
9. Remove the 2 C-rings [1] and pull out the shaft [2].
10. Remove the separation roller mounting plate [3].
[1]
Note
• When removing the separation roller mounting plate, be
careful that the spring [4] does not get lost since it is apt
[2] to come off.
[1] • When installing the separation roller mounting plate, be
sure to install it so that it comes under the projection [5].
[1] [3]
[2]
50gaf2c135na
F-35
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
[5]
F-36
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
[5]
[4] 50gaf2c002na
50gaf2c003na
F-37
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
(2) Procedure
1. Remove the bypass unit.
[3]
(Refer toF.4.9.1 Removing/reinstalling the bypass unit)
2. Remove the 2 springs [1].
3. Remove the 5 screws [2].
4. Detach the hook [1] from the hole [2] and remove the push-up
plate assy [3].
[1] [2]
50gaf2c005na
Note
• When installing the push-up plate assy, be sure to install
it while pressing the push-up plate [3] so that each of the
springs [1] does not comes off each cross-headed boss
[2].
[1] [3] [1]
[2] [1] 5. Remove the 2 screws [1] and then remove the separation roller
fixing plate assy [2].
50gaf2c007na
F-38
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
[3] [5] [4] [1] 6. Detach the support axis [2] of the holder [1] from the mounting
plate [3] and remove the holder.
Note
• When removing the holder [1], the spring [4] provided
under the holder is apt to come off. Be careful that it does
not get lost.
• When installing the holder [1], be sure to install it so that it
comes under the projection [5].
[2] 50gaf2c008na
[3] [1] 7. Remove the C-ring [1] and then remove the separation roller assy
[3] from the holder [2].
8. Reinstall the above parts following the removal steps in reverse.
[2] 50gaf2c009na
(2) Procedure
1. Remove the bypass unit.
F.4.9.1 Removing/reinstalling the bypass unit
2. Remove the push-up plate assy.
F.4.9.2 Replacing the separation roller assy
3. Press the conveyance guide [1] in the arrow-marked direction [2]
to remove the support axis [3] from the hole [4], and then remove
the conveyance guide.
[1] 50gaf2c010na
F-39
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
[3] 4. Open the lever [1]. Remove the 2 screws [2] and then remove the
paper roller cover [3].
[1] [2] [3] 5. Remove the C-ring [1] and then remove the feed clutch /BP (CL6)
[2].
Note
• When installing CL6, be sure to set the stopper [3] to the
guide plate [4].
[4] 50gaf2c170na
[1] 50gaf2c171na
7. Remove the C-ring [1] and then remove the bearing [2].
8. Remove the bearing [3] and slide the shaft [4].
50gaf2c172na
F-40
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
*1 501/421
*2 361
(2) Procedure
[2] 1. Open ADU.
G.2.2.5 Removing/reinstalling the right cover /Up
2. Open the conveyance unit.
F.4.3.1 Replacing the drum unit
3. Remove the developing unit from the main body.
F.4.5.1 Replacing the developing unit
4. Remove the drum unit from the main body.
F.4.3.1 Replacing the drum unit
5. Remove the suction cover /2 assy.
F.4.6.2 Replacing the suction cover /2 assy
6. With the lever [1] pulled, remove the paper dust removing brush [2]
and clean the paper dust removing brush with a blower brush.
7. Reinstall the above parts following the removal steps in reverse.
[1]
50gaf2c174na
4.10.2 Replacing the loop roller, the loop bearing, the registration roller /Rt, and the registration bearings /Rt and /Lt
(1) Periodically replaced parts/cycle
• Loop roller
: Every 1,250,000 prints*1
: Every 900,000 prints*2
• Loop bearing
: Every 1,250,000 prints*1
: Every 900,000 prints*2
• Registration roller /Rt
: Every 1,250,000 prints*1
: Every 900,000 prints*2
• Registration bearing /Rt
: Every 1,250,000 prints*1
: Every 900,000 prints*2
• Registration bearing /Lt
: Every 1,250,000 prints*1
: Every 900,000 prints*2
*1 501/421
*2 361
(2) Procedure
1. Open ADU.
(Refer to G.2.2.5 Removing/reinstalling the right cover /Up)
2. Open the conveyance unit.
(Refer to F.4.3.1 Replacing the drum unit)
3. Remove the developing unit from the main body.
(Refer to F.4.5.1 Replacing the developing unit)
4. Remove the drum unit from the main body.
(Refer to F.4.3.1 Replacing the drum unit)
5. Remove the front cover from the main body.
(Refer to G.2.2.12 Removing/reinstalling the front cover)
6. Remove the suction cover /2 assy.
(Refer to F.4.6.2 Replacing the suction cover /2 assy)
7. Remove the 2 connectors [1].
[1]
50gaf2c175na
F-41
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
8. Remove the 5 screws [1] and then remove the ADU drive assy [2].
Note
• When installing the ADU drive assy, be sure to set the
stopper [4] of the registration clutch (CL1) [3] to the guide
plate [5].
[2] [1]
[3]
[1]
[3]
[4]
[5]
50gaf2c154nb
13. Remove the C-clip [8] and then remove the bearing [9].
14. Remove the registration unit [10].
F-42
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
[6] [5] [4] [3] 15. Remove the bearing [1] and CL1 [2].
16. Remove the E-ring [3] and then remove the loop clutch (CL2) [4].
Note
• When installing CL2, be sure to set the stopper [5] to the
screw [6].
17. Remove the screw [7] and then remove the registration main body
assy [8].
[8]
50gaf2c156na
[3] 18. Remove the E-rings [1] and release the 2 loop bearings [2].
19. Remove the loop roller [3].
20. Remove the 2 loop bearings from the loop roller.
50gaf2c157nb
F-43
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
21. Remove the 2 springs [1].
22. Remove the E-rings [2], 1 each, and then remove the 2 registration
bearings /Lt [3].
23. Remove the registration roller /Lt [4].
Note
• When attaching the spring, be sure to couple the hook [5]
of the spring at the position as shown in the drawing left.
24. Remove the E-rings [1], 1 each, and then remove the 2 registration
bearings /Rt [2].
25. Remove the registration roller /Rt [3].
[2] [1]
50gaf2c159nb
F-44
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
26. Reinstall the above parts following the removal steps in reverse.
(2) Procedure
1. Remove the bypass unit.
F.4.9.1 Removing/reinstalling the bypass unit
2. Pull out the tray 2 [1].
[1]
50gaf2c120na
3. Push the lever [1] to open the vertical conveyance door [2].
4. Detach the fulcrum [3] of the vertical conveyance door from the
mounting plate [4] and remove the vertical conveyance door.
[4]
[3]
5. Remove the 2 screws [1] and then remove the conveyance roller
cover [2].
F-45
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
6. Remove 2 screws [1] and then remove the paper feed guide /2 [2]
[2] [3] in the arrow-marked direction [3].
[1]
[1]
50gaf2c123na
[1]
[3]
[2]
50gaf2c124na
F-46
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
9. Remove the 2 screws [1] and then remove the separation roller
unit /2 [2].
[1] Note
• When installing the separation roller unit /2, be sure to set
the projection [3] to the hole [4].
[3] [4]
[2] [3]
50gaf2c126na
[3]
[2] [5]
[4]
[1]
50gaf2c127na
F-47
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
14. Detach the hook [2] of the spring [1] from the oblong hole [3].
[3]
[7] 15. Remove the C-rings [4], 1 each, and then remove the 2 bearings
[5].
16. Remove the paper feed roller unit [6].
Note
[2] • When attaching the spring, be sure to put the hook into
the oblong hole (not into the round hole [7]).
[1]
[6]
[4]
[4] [5] 50gaf2c165na
[4] [1] 17. Remove the E-ring [1] and then remove the bearing [2].
18. Remove the bearing [3] and then remove the feed roller assy [4].
19. Remove the C-ring [1] and then remove the feed roller [2].
[1]
[2] 50gaf2c167na
F-48
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
20. Remove the C-rings [1], 1 each, and then remove the 2 bearings
[2].
21. Remove the pick-up roller assy [3].
[1] [2]
[1]
[3] [2] 50gaf2c168na
22. Remove the C-ring [1] and then remove the pick-up roller [2].
[2] [1]
23. Reinstall the above parts following the removal steps in reverse.
50gaf2c129na
(2) Procedure
[2] [1]
1. Open ADU.
G.2.2.5 Removing/reinstalling the right cover /Up
2. Remove the right cover /Up.
G.2.2.5 Removing/reinstalling the right cover /Up
3. Open the conveyance unit.
F.4.3.1 Replacing the drum unit
4. Loosen the screw [1] and remove the front auxiliary cover [2].
50gaf2c085nb
F-49
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
5. Remove the 2 connectors [1].
[4] 6. Remove the screw [2] and then remove the filter cover [3].
7. Remove the 2 screws [4].
8. Loosen the 2 screws [5]. And after sliding the entire reverse unit [6]
[1]
in the arrow-marked direction [7], tilt the front side in the arrow-
marked direction [8] for removal.
[4]
50gaf2c086na
[2] 9. Remove the 2 screws [1] and then remove the fusing unit [2].
Note
• When lifting the fusing unit, be sure to hold it at both
ends.
• When installing/removing it, be careful not to damage
rollers.
10. Reinstall the above parts following the removal steps in reverse.
[1] 50gaf2c087na
F-50
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
(2) Procedure
1. Remove the fusing unit.
F.4.11.1 Removing/reinstalling the fusing unit
2. Remove the C-clip [1].
3. Open the fusing front guide assy [2].
[1] 50gaf2c089na
50gaf2c091na
F-51
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
(2) Procedure
[4] [2] 1. Remove the fusing unit.
F.4.11.1 Removing/reinstalling the fusing unit
2. Remove the fusing claw assy.
F.4.11.2 Replacing the fusing claw assy
3. Remove the screw [1].
4. Remove the 5 screws [2].
5. Apply pressure from the inside of the ducts [3] at 2 places to
release the lock and remove the fusing web [4].
Note
• When installing the fusing web, be sure to install the
screw [1] first.
[2] Note
• When installing the fusing web, be sure to insert the
projections [1] at 2 places into the positioning holes [2].
[1] 50gaf2c093na
[1] [2] [5] [8] 6. Reinstall the above parts following the removal step in reverse.
NOTE
• The performance of a new fusing web [1] is guaranteed
from the position at which a brown line [2] is broken.
When replacing the fusing web, be sure to take up the
fusing web up to the position at which the distance [5]
from the nip section [4] of the fusing roller [3] and the
fusing web to the brown line becomes 0 to 10 mm or less.
• When taking up the fusing web, be sure to bring down the
[4] [3] release lever [6] to release the cleaner lock gear [7] and
rotate the web drive gear [8].
• When replacing the fusing web, be sure to reset the fusing
web counter in the service mode.
I.4.6.2 Present Parts Life
[1]
F-52
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
(2) Procedure
[1] [2] [4] [3] 1. Remove the fusing unit.
F.4.11.1 Removing/reinstalling the fusing unit
2. Remove the fusing claw assy from the fusing unit.
F.4.11.2 Replacing the fusing claw assy
3. Remove the fusing web from the fusing unit.
F.4.11.3 Replacing the fusing web
4. Remove the screw [1] and then remove the fusing unit cover /Fr
[2].
5. Remove the 2 screws [3] and then remove the fusing unit cover /Rr
[4].
Note
• When removing the fusing unit cover /Rr, be careful that
the internal gear does not fall down.
[8]
6. Remove the 2 screws [5] and the 2 screws [6].
7. Release the 2 envelope levers [7].
8. Remove the fusing casing [8] without touching the envelope lever.
Note
• When installing the fusing casing [8], be sure to install
first the screw [5] (upper side).
F-53
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
11. Reinstall the above parts following the removal steps in reverse.
[1]
[4]
50gaf2c096na
(1) Procedure
[1] 1. Remove the fusing unit.
F.4.11.1 Removing/reinstalling the fusing unit
2. Remove the fusing claw assy from the fusing unit.
F.4.11.2 Replacing the fusing claw assy
3. Remove the fusing web from the fusing unit.
F.4.11.3 Replacing the fusing web
4. Remove the fusing casing.
F.4.11.4 Replacing the fusing driven roller assy /A and /B
5. Remove the fastons [1] and [2], 2 each.
Note
• When removing the faston, be sure to remove it by
holding the connector section. Be absolutely sure not to
pull out by holding the wiring harness section.
[2] 50gaf2c097na
F-54
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
[8] [1] 6. Remove the screw [1] and then remove the lamp fixing plate /Fr
[2].
7. Pull out the fusing heater lamps /1 (L2) [3] and /2 (L3) [4] in the
arrow-marked direction [5] and remove them.
Note
• When installing each of the fusing heater lamps, be sure
to set the projections [6] of each lamp to the notch [7] of
the lamp fixing plate /Fr [2].
• After installing each of the fusing heater lamps, be sure to
check to see if it is not in touch with the inner face of the
fusing roller [8].
• Be sure to install the fusing heater lamp L2 [3] (main) on
the upper side with L3 [4] (sub) on the lower side.
4.11.6 Replacing the fusing roller, the fusing pressure roller, the heat insulating sleeve /A, the fusing bearings /Up
and /Lw and the fusing input gear assy
(1) Periodically replaced parts/cycle
• Fusing roller
: Every 250,000 prints*1
: Every 225,000 prints*2
• Fusing pressure roller
: Every 250,000 prints*1
: Every 225,000 prints*2
• Heat insulating sleeve /A
: Every 250,000 prints*1
: Every 225,000 prints*2
• Fusing bearing /Up
: Every 250,000 prints*1
: Every 225,000 prints*2
• Fusing bearing /Lw
: Every 250,000 prints*1
: Every 225,000 prints*2
• Fusing input gear assy
: Every 500,000 prints*1
: Every 450,000 prints*2
*1 501/421
*2 361
F-55
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
(2) Procedure
1. Remove the fusing unit.
[7] [8] [6] [5]
F.4.11.1 Removing/reinstalling the fusing unit
2. Remove the fusing claw assy from the fusing unit.
F.4.11.2 Replacing the fusing claw assy
3. Remove the fusing web from the fusing unit.
F.4.11.3 Replacing the fusing web
4. Remove the fusing casing.
F.4.11.4 Replacing the fusing driven roller assy /A and /B
[1] [4]
5. Remove the fusing heater lamps /1 (L2) and /2 (L3).
F.4.11.5 Removing/reinstalling the fusing heater lamps /1 (L2)
and /2 (L3)
6. Remove the 2 screws [1] and then remove the lamp fixing plate /Rr
[2].
7. Remove the 2 screws [3] and then remove the fusing input gear
assy [4].
Note
• When installing the fusing input gear assy, be sure to set
the D cut section [6] of the shaft [5] to the D cut hole [8] of
the frame [7].
[2] [3]
[9] 50gaf2c099na
[5] [2] [1] 9. Remove the C-ring [1] and then remove the gear [2].
10. Remove the heat insulating sleeve /A [3] and the fusing bearing /
Up [4].
Note
• When installing the heat insulating sleeve /A and the
fusing bearing /Up, be sure to install them with their
respective collar [5] outside.
• When installing the heat insulating sleeve /A, be sure to
[4] [3] [10] apply Multemp FF-RM to its inside and outside
peripheries.
11. Remove the C-ring [6] and then remove the heat insulating
sleeve /A [7] and the fusing bearing /Up [8].
Note
• When installing the heat insulating sleeve /A and the
fusing bearing /Up, be sure to install them with their
respective collar [9] outside.
• When installing the heat insulating sleeve /A, be sure to
apply Multemp FF-RM to its inside and outside
peripheries.
[12] [11] [7] [8]
12. After sliding once the fusing roller [10] in the arrow-marked
direction [11], remove it in the arrow-marked direction [12].
[9]
[6] 50gaf2c100na
F-56
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
13. Remove the fusing pressure roller [1].
[1] 50gaf2c101na
14. Remove the 2 fusing bearings /Lw [2] from the fusing pressure
roller [1].
Note
• When installing the fusing bearing /Lw, be sure to install it
with its collar section [3] inside. Coat the cored bar
section with grease.
15. Reinstall the above parts following the removal steps in reverse.
[1] 50gaf2c102na
F-57
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
(2) Procedure
[1] [3] [2] 1. Remove the fusing unit.
F.4.11.1 Removing/reinstalling the fusing unit
2. Remove the fusing claw assy from the fusing unit.
F.4.11.2 Replacing the fusing claw assy
3. Remove the fusing web from the fusing unit.
F.4.11.3 Replacing the fusing web
4. Remove the fusing casing.
F.4.11.4 Replacing the fusing driven roller assy /A and /B
5. Remove the fusing heater lamps /1 (L2) and /2 (L3).
F.4.11.5 Removing/reinstalling the fusing heater lamps /1 (L2)
and /2 (L3)
6. Remove the fusing roller and the fusing pressure roller.
F.4.11.6 Replacing the fusing roller, the fusing pressure roller, the
heat insulating sleeve /A, the fusing bearings /Up and /Lw and the
[4] fusing input gear assy
7. Remove the faston [1].
Note
• When removing the faston, be sure to remove it by
holding its base section. Be absolutely sure not to pull it
out by holding the wiring harness section.
50gaf2c104na
[2] 11. Remove the screws [1], 1 each, and then remove the fusing
sensor assy [2].
Note
• When installing the fusing sensor assy, be careful not to
deform the sensor section.
• After installing the fusing sensor assy, be sure to check to
see if the wiring harness is not in touch with the fusing
roller.
CAUTION
• After installing the fusing sensor assy, be sure to check to
see if the thermistors /1 (TH1) and /2 (TH2) are in touch
with the fusing roller.
[1] 50gaf2c105na
12. Reinstall the above parts following the removal steps in reverse.
[1] Note
• The fusing sensor assy is made up of TH1 and TH2. The
sections of TH1 and TH2 have been adjusted when they
were assembled, and be absolutely sure not to loosen the
screw [1].
50gaf2c106na
F-58
F PERIODICAL MAINTENANCE > 4. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE bizhub...
(2) Procedure
[1] [4] [3] 1. Remove the fusing unit.
F.4.11.1 Removing/reinstalling the fusing unit
2. Remove the fusing claw assy from the fusing unit.
F.4.11.2 Replacing the fusing claw assy
3. Remove the fusing web from the fusing unit.
F.4.11.3 Replacing the fusing web
4. Remove the fusing casing.
F.4.11.4 Replacing the fusing driven roller assy /A and /B
5. Remove the fusing heater lamps /1 (L2) and /2 (L3).
F.4.11.5 Removing/reinstalling the fusing heater lamps /1 (L2)
and /2 (L3)
6. Remove the fusing roller and the fusing pressure roller.
[2] 50gaf2c107na F.4.11.6 Replacing the fusing roller, the fusing pressure roller, the
heat insulating sleeve /A, the fusing bearings /Up and /Lw and the
fusing input gear assy
7. Pull out the web support assy /2.
8. Remove the faston [1].
Note
• When removing the faston, be sure to remove it by
holding its base section. Be absolutely sure not to pull it
out by holding the wiring harness section.
9. Remove the 2 screws [2] and then remove the fuse holder assy
[3].
Note
• When installing the fuse holder assy, be careful not to
deform the thermostat section.
• After installing the fuse holder assy, be sure to check to
see if the wiring harness is not in touch with the fusing
roller.
CAUTION
• After installing the fuse holder assy, be sure to check to
see if the thermostat (TS) [4] is in touch with the fusing
roller.
10. Reinstall the above parts following the removal steps in reverse.
F-59
F PERIODICAL MAINTENANCE > 5. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE DF-613
(2) Procedure
1. Open the Open/Close Cover [1].
[1]
16eaf2c001na
[3]
[2]
16eaf2c002na
[5] 3. Remove two C-clips [4], and remove the Pick-up Roller Assy [5].
[4]
16eaf2c003na
[8]
[10]
16eaf2c004na
[18] 16eaf2c005na
15. Reinstall the above parts following the removal steps in reverse.
F-60
F PERIODICAL MAINTENANCE > 5. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE DF-613
(2) Procedure
1. Open the Open/Close Cover [1].
[1]
16eaf2c006na
[2] 2. Hold the [2] sections in the figure, and remove the cover [3].
[3]
[2] 16eaf2c007na
16eaf2c008na
[5] [6]
16eaf2c009na
5. Remove the Separation Roller [7] from the Separation Roller Shaft.
[7]
6. Reinstall the above parts following the removal steps in reverse.
16eaf2c010na
5.2.3 Cleaning of the Pick-up Roller, Feed Roller and Separation Roller
(1) Periodically replaced parts/cycle
• Pick-up Roller
: Every 250,000 prints (Actual replacement cycle: Every 50,000 faces)*1
: Every 225,000 prints (Actual replacement cycle: Every 50,000 faces)*2
• Feed Roller
: Every 250,000 prints (Actual replacement cycle: Every 50,000 faces)*1
: Every 225,000 prints (Actual replacement cycle: Every 50,000 faces)*2
• Separation Roller
: Every 250,000 prints (Actual replacement cycle: Every 50,000 faces)*1
: Every 225,000 prints (Actual replacement cycle: Every 50,000 faces)*2
*1 501/421
*2 361
F-61
F PERIODICAL MAINTENANCE > 5. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE DF-613
(2) Procedure
1. Open the Open/Close Cover [1].
[1]
16eaf2c011na
2. Using a soft cloth dampened with alcohol, wipe the Pick-up Roller
[2], Feed Roller [3] and Separation Roller [4].
[3]
[4]
[2] 16eaf2c012na
(2) Procedure
1. Open the Open/Close Cover [1].
[2] 2. Using a soft cloth dampened with alcohol, wipe the roller [2].
16eaf2c013na
[2]
[1]
16eaf2c017na
[4]
16eaf2c014na
[4] [3]
16eaf2c018na
F-62
F PERIODICAL MAINTENANCE > 5. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE DF-613
5. Open the DF.
[5] 6. Remove the Platen Guide [5].
16eaf2c015nb
7. Using a soft cloth dampened with alcohol, wipe the roller [6].
[6]
[6]
16eaf2c016nb
[5]
[5] 16eaf2c019na
[6]
16eaf2c020na
[7]
16eaf2c021nb
F-63
F PERIODICAL MAINTENANCE > 5. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE DF-613
[8] 12. Remove seven screws [8], and remove the Paper Feed Unit [9].
[8]
[9]
16eaf2c022na
13. Using a soft cloth dampened with alcohol, wipe the roller [10].
14. Reinstall the above parts following the removal steps in reverse.
[10]
[10]
16eaf2c023na
(2) Procedure
1. Open the DF.
2. Using a soft cloth dampened with alcohol, wipe the Scanning
[1] Guide [1].
16eaf2c024na
(2) Procedure
1. Clean the Original Size Sensor /2 (PS2) [1] using a brush or other similar tools.
[1]
16eaf2c025na
F-64
F PERIODICAL MAINTENANCE > 6. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE PC-206
(2) Procedure
1. Remove the Right Door.
[2] G.4.3.1 Right Door/Rear Right Cover/Lower Right Cover/Front
Right Cover
2. Remove two screws [1] and remove the Jam Access Cover [2].
[1] 4061f2c001na
[3]
4061f2c002na
[7]
[5] [6]
[5]
4061f2c003na
5. Remove the C-ring [8], the Guide [9], and remove the Separation
[9]
[10] Roller Assy [10].
6. Repeat steps 1 to 5 similarly for the Tray 4.
7. Reinstall the above parts following the removal steps in reverse.
[8]
4061f2c004na
F-65
F PERIODICAL MAINTENANCE > 6. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE PC-206
Note
• When installing the Separation Roller Mounting Plate
Assy, be sure to fix the holder with screws while holding it
down.
4061f2c005na
(2) Procedure
[2] [1]
1. Remove the Rear Right Cover. (Remove the Right Lower Cover
for Tray 4.)
G.4.3.1 Right Door/Rear Right Cover/Lower Right Cover/Front
Right Cover
2. Remove the Tray.
3. Remove the Separation Roller Mounting Plate Assy.
F.6.2.1 Replacing the Separation Roller Assy
4. Disconnect the connector [1] (Tray 3), two connectors [2] (Tray 4)
and remove the harness from two wire saddles.
Note
• Be careful not to confuse the connector of the Tray 3 with
the connectors of the Tray 4.
4061f2c006na
[4] 5. Remove four screws [3] and remove the Paper Feed Unit [4].
[3]
[3] 4061f2c007na
6. Remove two screws [5] and remove the Mounting Frame [6] for the
Separation Roller Mounting Plate Assy.
[5]
[6]
4061f2c008na
7. Remove two screws [7] and remove the Feed Roller Cover [8].
[8]
[7]
4061f2c009na
F-66
F PERIODICAL MAINTENANCE > 6. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE PC-206
8. Remove the C-ring [9] and remove the bearing [10].
[9] [10]
4061f2c010na
9. Shift the Shaft Assy [11] in the orientation as shown on the left,
[11]
and remove the C-ring [12] and the gear [13].
[13]
[12]
4061f2c011na
10. Remove the C-ring [14], the bearing [15], and remove the shaft
Assy [16].
[16]
[15]
[14]
4061f2c012na
11. Remove C-ring [17], E-ring [18] and the bearing [19], and remove
[21] the Pick-up Roller Fixing Plate Assy [20].
[22]
4061f2c014nb
12. Remove the C-ring [21] and remove the Feed Roller [22].
[21] 13. Repeat steps 1 to 12 similarly for the Tray 4.
14. Reinstall the above parts following the removal steps in reverse.
[22]
4061f2c014nb
F-67
F PERIODICAL MAINTENANCE > 6. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE PC-206
(2) Procedure
[1]
1. Remove the Rear Right Cover. (Remove the Right Lower Cover
for Tray 4.)
(Refer to G.4.3.1 Right Door/Rear Right Cover/Lower Right Cover/
Front Right Cover)
2. Remove the Tray.
3. Remove the Separation Roller Mounting Plate Assy.
(Refer to F.6.2.1 Replacing the Separation Roller Assy)
4. Disconnect the connector [1] and remove the harness from two
wire saddles.
4061f2c015na
[3] 5. Remove four screws [2] and remove the Paper Feed Unit [3].
[2]
[2] 4061f2c016na
[5]
4061f2c017na
7. Remove two screws [6] and remove the Feed Roller Cover [7].
[7]
[6]
4061f2c018na
[8]
8. Remove two C-rings [8], two bearings [9], and remove the Pick-up
Roller Assy [10].
9. Remove the C-ring [11] and remove the Pick-up Roller [12].
10. Repeat steps 1 to 9 similarly for the tray 4.
[9]
[9]
[10] 4061f2c019na
11. Reinstall the above parts following the removal steps in reverse.
[11]
[12]
4061f2c020na
F-68
F PERIODICAL MAINTENANCE > 7. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE PC-407
(2) Procedure
[2] 1. Remove the Right Door.
2. Remove two screws [1] and remove the Separation Roller
Mounting Plate Assy [2].
[1]
4061f2c201na
3. Remove two C-rings [3] and the shaft [4], and remove the
[5] Separation Roller Fixing Plate Assy [5].
[3] [4] Note
• Be careful not to lose spring at this time.
[3]
4061f2c202na
4. Remove the C-ring [6], the Guide [7], and remove the Separation
[8] Roller Assy [8].
[7]
[6]
4061f2c203na
4061f2c204na
F-69
F PERIODICAL MAINTENANCE > 7. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE PC-407
(2) Procedure
[1] 1. Remove the Rear Cover and the Rear Right Cover.
G.5.3.1 Right Door/Rear Right Cover/Lower Right Cover/Front
Right Cover
2. Remove the Tray.
3. Remove the Separation Roller Mounting Plate Assy.
F.7.2.1 Replacing the Separation Roller
4. Disconnect the connector [1] from the PC Control Board (PCCB).
4061f2c205na
5. Remove four screws [2] and remove the Paper Feed Unit [3].
[3]
[2]
[2]
4061f2c206na
6. Remove two screws [4] and remove the Mounting Frame [5] for the
Separation Roller Mounting Plate Assy.
[4]
[5]
4061f2c207na
7. Remove two screws [6] and remove the Feed Roller Cover [7].
[7]
[6]
4061f2c208na
[8]
[9]
4061f2c209na
F-70
F PERIODICAL MAINTENANCE > 7. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE PC-407
9. Shift the Shaft Assy [10] in the orientation as shown on the left,
and remove the C-ring [11] and the gear [12].
[10] 10. Remove the Shaft Assy [10].
[12]
[11]
4061f2c210na
11. Remove C-ring [13], E-ring [14], and the bearing [15], and remove
[16] [14] the Pick-up Roller Fixing Plate Assy [16].
[13]
[15]
4061f2c211nb
12. Remove the C-ring [17] and remove the Feed Roller [18].
[17]
13. Reinstall the above parts following the removal steps in reverse.
[18]
4061f2c212nb
(2) Procedure
[1] 1. Remove the Rear Cover and the Rear Right Cover.
G.5.3.1 Right Door/Rear Right Cover/Lower Right Cover/Front
Right Cover
2. Remove the Tray.
3. Remove the Separation Roller Mounting Plate Assy.
F.7.2.1 Replacing the Separation Roller
4. Disconnect the connector [1] from the PC Control Board (PCCB).
4061f2c213na
F-71
F PERIODICAL MAINTENANCE > 7. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE PC-407
5. Remove four screws [2] and the Paper Feed Unit [3].
[3]
[2]
[2]
4061f2c214na
[5]
4061f2c215na
7. Remove two screws [6] and remove the Paper Feed Roller Cover
[7].
[7]
[6]
4061f2c216na
8. Remove two C-rings [8], two bearings [9], and the Pick-up Roller
[8]
[8] Assy [10].
[9]
[9]
[10]
4061f2c217na
9. Remove the C-ring [11] and remove the Pick-up Roller [12].
[11] 10. Reinstall the above parts following the removal steps in reverse.
[12]
4061f2c218na
F-72
F PERIODICAL MAINTENANCE > 8. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE LU-203
(2) Procedure
1. Open the upper door [1].
2. Remove the C-clips [2], 1 each, and release the 2 bearings [3].
[1] 3. Remove the paper feed roller unit [4].
[4] 16aaf2c001na
F-73
F PERIODICAL MAINTENANCE > 8. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE LU-203
Note
• When installing the paper feed roller unit, be sure to insert
[3] the shaft [1] into the ring of the actuator [2].
• When installing the paper feed roller unit, be sure to
[4] install it so that the hook [3] comes above the lift-up shaft
[4].
• When installing the paper feed roller unit, be sure to insert
the shaft [5] securely into the coupling [6].
16aaf2c002na
[5] [6]
4. Remove the C-clip [1] and then remove the actuator [2].
5. Remove the C-clip [3] and then remove the bearing [4].
6. Release the claws [6] of the bearings [5], two each, and then
remove the two bearings [5].
7. Pull out the shaft [7] in the arrow-marked direction [8] and remove
the feed roller [9].
[8] [2]
F-74
F PERIODICAL MAINTENANCE > 8. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE LU-203
8. Remove the feed rubber [2] from the paper feed roller [1].
[3]
Note
• Be sure to install the feed rubber [2] so that the paint mark
[3] comes in the opposite direction of the gear [4].
• When setting the feed rubber, apply alcohol on the inside
of the feed rubber. By doing so, the feed rubber can be set
more easily.
[4] [5] 9. Remove the screw [1] and then remove the handle [3] from the
roller mounting plate [2].
10. Remove the screw [4] and then remove the bearing holder [5] from
the roller mounting plate [2].
[3] [1] 11. Remove the bearing [1] and then remove the pick-up roller [3] from
the shaft [2].
[2] 16aaf2c006na
12. Remove the pick-up rubber [2] from the pick-up roller [1].
Note
• When setting the pick-up rubber, apply alcohol on the
inside of the pick-up rubber. By doing so, the pick-up
rubber can be set more easily.
13. Reinstall the above parts following the removal steps in reverse.
[2] [1]
16aaf2c007na
F-75
F PERIODICAL MAINTENANCE > 8. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE LU-203
(2) Procedure
1. Pull out LU from the main body.
[1]
2. Open the upper door [1].
3. Lift up the paper feed roller unit [2].
4. Remove the 2 screws [3] and then remove the guide plate [4].
[2]
[1] 5. Remove the 2 screws [1] and then remove the left cover [2].
[2] 16aaf2c009na
16eaf2c010na
[1] 7. Release the lock lever [1] and remove the separation roller assy
[2].
[2] 16aaf2c011na
F-76
F PERIODICAL MAINTENANCE > 8. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE LU-203
8. Pull out the shaft [2] while pressing the lever [1] and remove the
[3] [2] separation roller [3].
[1] 16aaf2c012na
10. Reinstall the above parts following the removal steps in reverse.
[3]
16aaf2c013na
F-77
F PERIODICAL MAINTENANCE > 9. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE FS-522...
(2) Procedure
[1] 1. Remove the Lift Tray.
[1]
G.7.3.9 Lift Tray
2. Remove the Conveyance Unit.
G.7.3.10 Conveyance Unit
3. Remove the Conveyance Top Cover.
G.7.3.2 Conveyance Upper Cover
[1] 4. Using a soft cloth dampened with alcohol, wipe the roller [1].
4349f2c001na
[2]
4349f2c002na
[4]
4349f2c003na
[5]
4349f2c004na
[8]
[7]
4349f2c005na
F-78
F PERIODICAL MAINTENANCE > 9. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE FS-522...
12. While turning Processing Knob FN-5 [9], wipe the roller [10] using
[10] a soft cloth dampened with alcohol.
13. Using a soft cloth dampened with alcohol, wipe the roller [11].
[9]
4349f2c006na
[11]
[11]
4349f2c007na
F-79
F PERIODICAL MAINTENANCE > 10. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE SD-507
(2) Procedure
1. Using a soft cloth dampened with alcohol, wipe the Roller [1].
[1]
[1]
[1]
4511f2c001na
[2]
4511f2c002na
F-80
F PERIODICAL MAINTENANCE > 11. PERIODICAL MAINTENANCE
bizhub 501/421/361 PROCEDURE MT-502
(2) Procedure
[1]
1. Open the Right Door.
2. Using a soft cloth dampened with alcohol, wipe the rollers [1].
[1]
[1]
[1]
[1]
4510f2c001na
F-81
G DISASSEMBLY/REASSEMBLY > 1. ITEMS NOT ALLOWED TO BE
bizhub 501/421/361 DISASSEMBLED
G DISASSEMBLY/REASSEMBLY
1. ITEMS NOT ALLOWED TO BE DISASSEMBLED
1.1 Scanner section
1.1.1 CCD unit
(1) Parts not allowed to be removed
• 7 screws that are used to assemble the CCD unit.
• 4 attaching screws of the lens reference plate assy
[3] [1]
[5]
[2]
[2]
[1] Screws not allowed to be removed [2] Screws not allowed to be removed
[3] CCD unit attaching screws (Can be removed when [4] CCD unit
replacing the CCD unit.)
[5] Lens reference plate assy -
G-1
G DISASSEMBLY/REASSEMBLY > 1. ITEMS NOT ALLOWED TO BE
bizhub 501/421/361 DISASSEMBLED
removing the exposure unit and the scanner wire, the adjustments can be made only if they are reinstalled by using the optics unit positioning
jig.
[2]
50gaf2c138na
[1]
[1] [1]
50gaf2c139na
G-2
G DISASSEMBLY/REASSEMBLY > 1. ITEMS NOT ALLOWED TO BE
bizhub 501/421/361 DISASSEMBLED
[3]
[1]
50gaf2c188na
G-3
G DISASSEMBLY/REASSEMBLY > 1. ITEMS NOT ALLOWED TO BE
bizhub 501/421/361 DISASSEMBLED
[2]
[1]
a0r5f2c003ca
[1] Screws not allowed to be removed [2] Registration unit fixing plate
G-4
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 2. bizhub 501/421/361
2. bizhub 501/421/361
2.1 List of parts to be disassembled and reassembled
Note
• This list shows the explanation of the disassembly and reassembly of the parts which are considered necessary to replace (other
than periodically replaced parts). However, these parts except for the covers are not required to be disassembled while in normal
service operations.
• For the method of replacing the periodically replaced parts, see “F.4.1 External section” to “F.4.14 Fusing section”.
No. Section Part name
1 Cover Rear cover /1
2 Rear cover /2
3 Rear cover /3
4 Rear cover /4
5 Right cover /Up
6 Right cover /Lw
7 Left cover
8 Front door
9 Upper cover /Rt
10 Original glass
11 Upper cover /Fr
12 Upper cover /Lt
13 Upper cover /Rr
14 Front cover
15 Operation panel Operation panel
16 Scanner section CCD unit
17 Exposure lamp
18 Exposure unit
19 Scanner wire
20 Toner supply section Toner supply unit
21 Paper feed section Tray 1
22 Tray 2
(1) Procedure
[1] 1. Remove the rear cover /4.
2. Remove the 6 screws [1] and then remove the rear cover /1 [2].
3. Reinstall the above parts following the removal steps in reverse.
G-5
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 2. bizhub 501/421/361
[2]
[2] [1] 50gaf2c050na
[1] 50gaf2c051na
2. Remove the 3 screws [3] and then remove the rear cover /3 [4].
3. Reinstall the above parts following the removal steps in reverse.
[1][2]
[4] [3] 50gaf2c052na
G-6
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 2. bizhub 501/421/361
[5] [4]
[2]
[1] 50gaf2c053nb
[1] [2] 3. Remove the 2 screws [1] and then remove the right cover /Up [2].
4. Reinstall the above parts following the removal steps in reverse.
50gaf2c054na
G-7
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 2. bizhub 501/421/361
[1]
[3]
[2] 50gaf2c055na
[2]
[1] 50gaf2c056nb
G-8
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 2. bizhub 501/421/361
[1]
[2]
[3]
50gaf2c057na
[2]
a0r5f2c005ca
2. Remove the 2 screws [1] and then remove the glass attaching
plate /Up [2].
[1] [2]
a0r5f2c006ca
G-9
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 2. bizhub 501/421/361
[6] [1] [5] 3. Loosen the 2 screws [1] and slide the glass attaching plate /Lw [2].
4. Loosen the screw [3] and slide the glass holding plate [4].
5. Remove the original glass [5].
Note
• When removing the original glass, be careful not to stain
the position to which the shading correction plate [6] is
attached.
[2]
[3]
[4]
a0r5f2c007ca
[1] [3] 6. Reinstall the above parts following the removal steps in reverse.
Note
• When installing the original glass [1], be sure to fix first
the glass attaching plate /Lw [2] while pressing it against
the original glass and then fix the glass holding plate [3]
while also pressing it against the original glass.
[2] a0r5f2c008ca
[6]
[5] [4]
[3]
a0r5f2c009ca
G-10
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 2. bizhub 501/421/361
[3]
a0r5f2c010ca
[1] 50gaf2c063na
[2]
G-11
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 2. bizhub 501/421/361
[3]
[4] a0r5f2c012ca
[1] [2] 5. Remove the 2 screws [1] and then remove the front cover /Up2 [2].
6. Remove the 3 screws [3] and then remove the operation panel
cover /Lw [4].
[4] [3]
a0r5f2c013ca
G-12
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 2. bizhub 501/421/361
[3] [4] 7. Loosen the 2 screws [1] and then remove the connector [2].
8. Remove the 6 screws [3] and then remove the operation panel [4].
a0r5f2c015ca
G-13
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 2. bizhub 501/421/361
6. Remove the ribbon cable [2] from the CCD board (CCDB) [1].
Note
• When removing the ribbon cable [1], be sure to bring
down the lock lever [3] of the connector [2] in the arrow-
marked direction to release the lock and pull out the
ribbon cable.
• After that, bring the lock lever [1] back to its original
position and lock the ribbon cable [2].
7. Remove the 4 screws [1] and then remove the CCD unit [2].
8. Reinstall the above parts following the removal steps in reverse.
NOTE
• After installing the CCD unit, be sure to conduct the image
adjustment in the service mode. (See I.4.3.6 Image
Position: Leading Edge (Scan Area) to I.4.3.11 Non-Image
Area Erase Check)
(1) Procedure
1. Remove the original glass. At this time, remove also the glass attaching plate /Lw.
G-14
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 2. bizhub 501/421/361
[4]
[3]
50gaf2c073na
G-15
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 2. bizhub 501/421/361
[1] [2]
[3]
[5]
a0r5f2c016ca
[1] [2] 7. Reverse the exposure unit [1] and remove the connector [2].
8. Remove the screw [3] and remove the exposure unit.
[3]
a0r5f2c017ca
G-16
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 2. bizhub 501/421/361
[9]
[7]
a0r5f2c018ca
(1) Procedure
1. Remove the original glass. At this time, remove also the glass
[4] [3] [5] [4] attaching plate /Lw.
(See G.2.2.9 Removing/reinstalling the original glass)
2. Remove the upper covers /Fr and /Lt. (See G.2.2.10 Removing/
reinstalling the upper covers /Fr and /Lt)
3. Remove the upper cover /Rr. (See G.2.2.11 Removing/reinstalling
the upper cover /Rr)
4. Remove six screws [1] and remove the wiring harness cover [2].
5. Remove the wiring harness [3] from the wiring harness clamp.
6. Remove five screws [4] and remove the right side plate of the
[6] [1] [2]
scanner [5].
a0r5f2c019ca NOTE
• When removing the right side plate of the scanner [5],
change the direction of the operation panel and loosen the
wiring harness [6].
[1] 7. Move the V-mirror unit [1] to the vicinity of the V-mirror positioning
hole [2].
8. Insert the optics unit positioning jig [3] into the V-mirror positioning
hole and fix the V-mirror unit.
NOTE
• Be sure to insert the optics unit positioning jig [3] from the
operation panel side and pass it through the V-mirror unit.
G-17
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 2. bizhub 501/421/361
9. Loosen the 2 hexagon socket screws [3] of the drive pulley on the
[8] [7] [6] [1]
side so that the drive pulley [1] can rotate freely against the pulley
shaft [2].
10. Drop the metal ball [5] provided at the intermediate section of the
scanner wire [4] into the drive pulley installation hole and, with this
[3] as a starting point, wind the wire 6 turns [6] outwards and 5 turns
[7] inwards.
[4] 11. After completion of the winding of the scanner wire, be sure to fix it
[11]
with the tape [12] so that it does not come off.
[5] [9] NOTE
• The scanner wires are color-coded. Be sure to use the one
[2] painted black on the front side with the one with no paint
on the rear side.
[12] • For each scanner wire that is wound around the pulley, be
sure to use on the outside the one at the end of which the
metal ball [8] is provided and on the inside the one at the
end of which the screw thread [9] is provided.
[12]
• For each scanner wire, be sure to pull out the one that is
wound on the outside in the paper feed direction [10] from
the upper side of the drive pulley and the one wound on
[1] [6] [7] [8] the inside in the paper exit direction [11] from the upper
[10] side of the drive pulley.
[3]
[4]
[9] [5]
50gaf2c077na
12. Pass the scanner wire [2] provided with the metal ball [1] through
[1] the pulley [4] on the paper exit side after passing through under
[8]
[3] [4] the V-mirror unit [3], and pass further through the pulley [5] inside
[6] [2] the V-mirror unit. And then hook it to the notch [6] of the frame.
13. Pass the scanner wire provided with the screw thread through the
pulley [7] on the paper feed side. And then pass it from above
through the pulley [8] on the outside of the V-mirror unit and further
[5] through under the V-mirror unit and, with the nut [9] and the
[2]
washer [10], fix it at the tension of 1.3 kg to 1.7 kg.
[7]
[4]
[5]
[10] [9]
[8] 50gaf2c078na
G-18
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 2. bizhub 501/421/361
(1) Procedure
1. Remove the original glass.
[1]
(See G.2.2.9 Removing/reinstalling the original glass)
2. Remove the upper covers /Fr and /Lt.
(See G.2.2.10 Removing/reinstalling the upper covers /Fr and /Lt)
3. Remove the upper cover /Rr.
(See G.2.2.11 Removing/reinstalling the upper cover /Rr)
4. Remove the right cover /Up.
(See G.2.2.5 Removing/reinstalling the right cover /Up)
5. Remove the rear cover /4.
(See G.2.2.4 Removing/reinstalling the rear cover /4)
6. Remove the rear cover /1.
(See G.2.2.1 Removing/reinstalling the rear cover /1)
7. Remove the 9 screws [1] and then remove the system unit cover
[2].
[1] [2]
a0r5f2c021ca
[1]
a0r5f2c022ca
G-19
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 2. bizhub 501/421/361
[5] [1] [2] [5] 10. Remove the 2 screws [1] and then remove the ribbon cable cover
[2].
11. Remove the ribbon cable [3].
12. Remove the 12 connectors [4].
13. Remove the 10 screws [5] and then remove the overall control
board mounting box [6].
[5]
a0r5f2c023ca
[2] [3]
[1]
50gaf2c082na
G-20
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 2. bizhub 501/421/361
[2]
[3]
[1]
[4] 50gaf2c083na
[3] [2]
[2]
50gaf2c084na
G-21
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 2. bizhub 501/421/361
(1) Procedure
1. Pull out the tray 1 [1].
2. Remove the screw [2] and then remove the stopper [3].
Note
[6]
• When installing the stopper, be sure to set the positioning
hole [4] to the projection [5].
3. While holding down the stopper [6], pull out the tray 1 for removal.
NOTE
• When installing the tray 1, be sure to check to see if the
tray can be pulled out and pushed in smoothly.
• When installing the tray 1, be sure to check to see if the
tray is not thoroughly pulled out.
[1]
[4] [5]
[3]
[2]
50gaf2c141na
G-22
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 2. bizhub 501/421/361
[2]
50gaf2c184na
[3]
50gaf2c185nb
[5] [6]
50gaf2c186nb
[8]
[7]
50gaf2c187nb
G-23
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 3. DF-613
3. DF-613
3.1 Disassembly/Adjustment prohibited items
(1) Screws to which blue paint or green paint is applied
• Blue paint or green paint is applied to some screws to prevent them from coming loose.
• As a general rule, screws to which blue paint or green paint is applied should not be removed or loosened.
[9]
[4]
[5] [7]
[2]
[6]
[8]
[1]
16eaf2c026na
1. Remove two screws [1], and remove the Cover /Fr [2].
2. Remove the 2 Screws [3] and raise the Original Feed Tray. Open DF to release the Lock Claws (at 2 places) and then remove the Cover /Rr
[4].
3. Remove the screw [5] and the washer [6], and remove the stopper [7].
4. Lift up the Original Feed Tray.
5. Remove four screws [8], and remove the Original Feed Tray Cover /Lw [9].
6. Reinstall the above parts following the removal steps in reverse.
G-24
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 3. DF-613
Note
• When DFCB is replaced, be sure to conduct the back-up data initialization, the original width detection adjustment and the rewrite
of the firmware.
16eaf2c028na
16eaf2c029na
[5] 6. Remove the nut [5] and the washer [6], and remove the Original
Size VR (VR1) [7].
[6]
[7] 16eaf2c030na
16eaf2c031nb
2. Use the nut [2] and the washer [3] to install the VR1 [4].
[2]
Note
[3]
• Align the protrusion of the VR1 and the cutout of the
mounting plate.
[4]
16eaf2c032na
[5]
16eaf2c033na
G-25
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 3. DF-613
16eaf2c034na
[1]
16eaf2c036na
[4]
16eaf2c037na
[5] 4. Remove the screw [5] and disconnect the connector [6], and
remove the Complete Stamp Unit 2 [7].
5. Reinstall the above parts following the removal steps in reverse.
[6]
[7]
16eaf2c038na
[1]
16eaf2c039na
16eaf2c040na
G-26
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 3. DF-613
3.3.6 DF
1. Disconnect the connector [1].
[1]
a0ref2c001ca
a0ref2c002ca
4. Slide allover the DF, and release the two holes [3] from two stepped
[3] screws [4], and then remove the DF.
5. Reinstall the above parts following the removal steps in reverse.
[4]
a0ref2c003ca
G-27
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 4. PC-206
4. PC-206
4.1 Disassembly/Adjustment prohibited items
(1) Screws to which blue paint or green paint is applied
• Blue paint or green paint is applied to some screws to prevent them from coming loose.
• As a general rule, screws to which blue paint or green paint is applied should not be removed or loosened.
[4]
[5]
[7] [6] 4061f2c021na
G-28
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 4. PC-206
[2]
[1] 4061f2c022na
(2) Procedure
1. Remove the Right Door.
[2] (See G.4.3.1 Right Door/Rear Right Cover/Lower Right Cover/
Front Right Cover)
2. Remove two screws [1] and remove the Jam Access Cover [2].
[1] 4061f2c023na
3. Remove two screws [3] and remove the Paper Separation Roller
[4] Mounting Plate Assy [4].
[3]
4061f2c024na
4061f2c025na
G-29
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 4. PC-206
(2) Procedure
1. Remove the Tray 3.
[1] 2. Remove the Separation Roller Mounting Plate Assy.
(See G.4.4.1 Separation Roller)
3. Using a soft cloth dampened with alcohol, wipe the Feed Roller [1]
clean of dirt.
4. Repeat steps 1 to 3 similarly for the Tray 4.
5. Reinstall the above parts following the removal steps in reverse.
4061f2c026na
(2) Procedure
1. Remove the Tray 3.
2. Remove the Separation Roller Mounting Plate Assy.
(See G.4.4.1 Separation Roller)
3. Using a soft cloth dampened with alcohol, wipe the Pick-up Roller [1].
4. Repeat steps 1 to 3 similarly for the Tray 4.
5. Reinstall the above parts following the removal steps in reverse.
(2) Procedure
1. Open the Right Door.
2. Using a soft cloth dampened with alcohol, wipe the Vertical
Conveyance Roller [1].
[1]
4061f2c028na
G-30
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 5. PC-407
5. PC-407
5.1 Disassembly/Adjustment prohibited items
(1) Screws to which blue paint or green paint is applied
• Blue paint or green paint is applied to some screws to prevent them from coming loose.
• As a general rule, screws to which blue paint or green paint is applied should not be removed or loosened.
[4]
[5]
[7] [6] 4061f2c219na
G-31
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 5. PC-407
[2]
[1] 4061f2c220na
5.3.3 Tray
1. Press the Tray Release Key [1] and slide out the Tray [2].
[3] 2. Remove the paper.
3. Remove four screws [3] and slide out the Tray [2].
[2]
4. Remove two screws [4], the connector [5], and remove the Relay
[4]
Board (RLB) [6].
5. Remove the Tray.
Note
• When removing the RLB, take care not to drop the Tray
from the guide rail.
[5]
[6]
4061f2c222na
[7]
4061f2c223na
5.3.4 Wire
1. Remove the Tray.
[3] [1]
(See G.5.3.3 Tray)
2. Remove four screws [1] and remove the Front Cover Assy [2].
3. Unplug the connector [3].
[1]
[2]
4061f2c224na
[4] 4. Remove two screws [4] and the Inner Cover Assy [5].
Note
• Do not peel off pulley protective mylar sheet.
[5]
[4]
4061f2c225na
G-32
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 5. PC-407
5. Remove two screws [6] and remove the Driver Cover [7].
[7]
[6]
4061f2c226na
6. Remove three screws [8] and remove the Driver Mounting Plate
[9] Assy [9].
[8]
4061f2c227na
NOTE
• When assembling, be sure to engage rib of gear 1 [10] with
concave section of gear 2 [11].
[10]
[11]
4061f2c228na
[13] 7. Remove three screws [12] and remove the Reinforcement Plate
Assy [13].
[12]
[12]
4061f2c229na
[15]
[16]
[14]
[15]
[14]
4061f2c230na
[18]
11. Remove the Ground Plate [17].
12. Remove four Cable Holders [18] and remove the Main Tray [19].
[18] Note
[19] • Take care not to bend the wires.
[18]
[18]
[17]
4061f2c231na
[21] 13. Remove four screws [20] and remove the Side Guide Assy /Rr [21].
[20]
[20]
4061f2c232na
G-33
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 5. PC-407
[23] [22] 14. Remove four screws [22] and remove the Side Guide Assy /Fr [23].
[22]
4061f2c233na
[24] [27]
15. Remove three C-rings [24], the bearing [25], and two gears [26].
16. Remove the Wire Pulley Assy [27].
[25]
[26]
[24]
4061f2c234na
17. Remove two C-rings [28] and the Wire Pulley [29].
[28] [29]
Note
• Take care not to lose fixing pins.
• When reinstalling the Wire Pulley, check that the direction
of the wire coming from both wire pulleys are the same.
• Install so that cut parts [30] at both ends of shaft face up.
[29]
[28] 18. Reinstall the above parts following the removal steps in reverse.
[30]
4061f2c235na
(2) Procedure
1. Remove the Right Door.
[2] (See G.5.3.1 Right Door/Rear Right Cover/Lower Right Cover/
Front Right Cover)
2. Remove two screws [1] and remove the Paper Separation Roller
Mounting Plate Assy [2].
[1]
4061f2c236na
4061f2c237na
G-34
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 5. PC-407
(2) Procedure
1. Remove the Tray.
[1] 2. Remove the Separation Roller Mounting Plate Assy.
(See G.5.4.1 Separation Roller)
3. Using a soft cloth dampened with alcohol, wipe the Feed Roller [1].
4. Reinstall the above parts following the removal steps in reverse.
4061f2c238na
(2) Procedure
1. Remove the Tray.
[1] 2. Remove the Separation Roller Mounting Plate Assy.
(See G.5.4.1 Separation Roller)
3. Using a soft cloth dampened with alcohol, wipe the Pick-up Roller
[1].
4. Reinstall the above parts following the removal steps in reverse.
4061f2c239na
(2) Procedure
1. Open the Right Door.
[1] 2. Using a soft cloth dampened with alcohol, wipe the Vertical
Conveyance Roller [1].
4061f2c240na
G-35
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 6. LU-203
6. LU-203
6.1 Disassembling and assembling list
NOTE
• This list shows the explanation of the disassembly and reassembly of the parts which are considered necessary to replace (other
than periodically replaced parts). However, these parts except for the covers are not required to be disassembled while in normal
service operations.
• For the method of replacing the periodically replaced parts, see “Precautions on maintenance”.
No. Section Part name
1 Cover Right cover
Front cover
Rear cover
2 Tray section Wire A
Wire B
Wire C
Wire D
(1) Procedure
1. Pull out LU from the main body side.
[1] [2]
2. Open the upper door [1].
3. Remove the 2 screws [2] and then remove the right cover [3].
Note
• When installing the right cover [3], be sure to take note of
the direction of the 2 casters [4].
[3]
[4] 16aaf2c014na
G-36
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 6. LU-203
[1]
4. Loosen the 2 screws [1].
5. Remove the 2 screws [2] and then remove the front cover [3].
[2] 16aaf2c016na
G-37
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 6. LU-203
[3] 8. Remove the 3 screws [1] and then remove the cable cover [2].
9. Remove the 4 screws [3] and then remove the rear cover [4].
10. Reinstall the above parts following the removal steps in reverse.
[4] [3]
[2]
[1] 16aaf2c017na
G-38
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 6. LU-203
[4]
[2]
16aaf2c018na
4. Remove two connectors [2] from the LU drive board (LUDB) [1].
[2]
[1]
16aaf2c019nb
G-39
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 6. LU-203
5. Remove the 6 screws [1] and then remove the LU drive board unit
[1]
[2].
16aaf2c020na
NOTE
[1] [2] • When removing the LU drive board unit, the bearings [1]
and [2] may come off and fall. Be careful that they do not
get lost.
[4] [3]
16aaf2c021na
G-40
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 6. LU-203
[2] 6. Remove the 3 screws [1] and then remove the paper lift motor
(M151) [2].
[1] 16aaf2c022na
7. Remove the 4 screws [1] and then remove the motor mounting
[2] [1]
plate [2].
[1] 16aaf2c023na
8. Remove the E-ring [1], and remove the wire stopper [2].
[6] [8] 9. Remove the assist wire [4] from the spring [3].
Note
[7] • Be careful that the lift plate [5] comes down by its own
weight.
10. Peel off the seal [7] from the detection reel [6].
11. Rotate the detection reel [6] clockwise as seen from the rear side,
and remove the detection wire [8] from the reel.
C
D
B
A
[3] [5]
[4]
[2]
[1]
16aaf2c024na
G-41
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 6. LU-203
12. Remove the 2 E-rings [1] and the 2 wire stoppers [2].
13. Remove the 4 E-rings [4] and remove the 4 upper pulleys [5].
[2] [2]
[1] [1]
C
D
[5] [4]
[5]
[4]
16aaf2c025na
14. Remove the E-ring [1] and the drive pulley [2], then remove the
auxiliary wire [3], the wire A [4] and the wire B [5].
15. Remove the E-ring [6] and the drive pulley [7], then remove the
detection wire [8], the wire D [9] and the wire C [10].
C
D
B
A
16aaf2c026na
[1] [5]
[9] [9]
[12] [12]
[13] [13]
16aaf2c027na
G-42
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 6. LU-203
7. After putting the auxiliary wire [1], the wire A [2] and the wire B [3]
into the holes in the front section of the drive shaft [4], install the
drive pulley [5] and tighten it with the E-ring [6].
8. After putting the detection wire [7], the wire D [8] and the wire C [9]
C into the holes in the rear section of the drive shaft [4], install the
D drive pulley [10] and tighten it with the E-ring [11].
B
A
16aaf2c028na
9. Hold the drive pulley [1] and the drive pulley [2] with both hands
[7] and rotate them counterclockwise as seen from the front side until
[9] there are no slacks found in the wires A, B, C, and D.
[10] 10. Rotate the coupling shaft [3] on the rear side to lift the lift plate [4]
to the upper limit.
[3] Note
[2] • Be sure to wind the wires from the inside of the LU to the
outside.
• At this time, the auxiliary wire [5] and the detection wire
C [11] should not have been wound around the drive pulleys
[1]
D [6] and [12].
B 11. Wind the auxiliary wire [5] about half turn counterclockwise around
A the drive pulley [6].
[4] 12. Wind the auxiliary wire [5] about 1.5 turn clockwise around the
[5] [8] pulley [7] and install it to the spring [8].
13. Install the wire stopper [9] to the pulley [7] in the direction as
shown in the drawing, and tighten it with the E-ring [10].
14. With the lift plate [4] lifted fully up to the upper limit, wind the
detection wire [11] about half turn clockwise around the drive
pulley [12].
[6] [5] [11] [12]
16aaf2c029na
15. Set the wire attaching notch [2] at the right above position with no
[2] tension applied on the detection reel [1], and wind the detection
wire [3] a full turn counterclockwise around the detection reel [1]
starting at the top side.
Note
• Be sure to wind the wire from the inside of the LU to the
outside.
16. Rotate the detection reel [1] clockwise to apply tension. After
[1] [4] [3] rotating about 3/4 turn, install the detection wire [3].
16aaf2c030na 17. Stick the seal [4] to the detection reel [1].
18. Follow Steps 1 to 7 in "A. Removing the wire" in reverse order.
Note
• After finishing wire replacement, move the lift plate up and
down to confirm that it moves smoothly.
• Make sure that the wires do not cross each other, or a
wire does not run on another wire.
• After installing the wires, adjust the tilt of the lift plate.
(See I.10.1 Adjusting the tilt of the lift plate
G-43
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 7. FS-522/PU-501/OT-602
7. FS-522/PU-501/OT-602
7.1 Disassembly/Adjustment prohibited items
(1) Screws to which blue paint or green paint is applied
• Blue paint or green paint is applied to some screws to prevent them from coming loose.
• As a general rule, screws to which blue paint or green paint is applied should not be removed or loosened.
[2]
[3]
a0hnf2c001ca
G-44
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 7. FS-522/PU-501/OT-602
4. Remove two screws [4], and remove the Conveyance Front Cover /
Lw [5].
Note
• At reinstallation, first fit the claw [6] into position.
[5]
[4] 4349f2c010na
[2]
[1]
4349f2c011na
[1] [3]
4349f2c036na
[1]
4349f2c014na
G-45
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 7. FS-522/PU-501/OT-602
[3] [4] 4. Remove the screw [3], and remove the Connector Cover [4].
5. Remove three screws [5] and remove the Paper Exit Rear Cover
[6].
6. Reinstall the above parts following the removal steps in reverse.
[5]
[6]
[5]
4349f2c038na
7.3.6 Tray /2
[2] 1. Remove two screws [1], and remove the Tray /2 [2].
2. Reinstall the above parts following the removal steps in reverse.
[1] 4349f2c016na
7.3.7 OT-602
[2] 1. Remove two screws [1], and remove the OT [2].
2. Reinstall the above parts following the removal steps in reverse.
[1] 4625f2c001na
G-46
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 7. FS-522/PU-501/OT-602
7.3.8 Tray /1
[2]
1. Remove two screws [1], and remove the Tray /1 [2].
2. Reinstall the above parts following the removal steps in reverse.
[1] 4349f2c017na
4349f2c020na
[2] [1]
4349f2c021na
7.3.11 Stapler
1. Open the Front Door.
2. Turn the knob [1], and move the stapler forward.
[3] 3. Remove the Staple Cartridge.
4. Remove the screw [2], and remove the cover [3].
[1]
[2]
4349f2c022na
[4]
4349f2c023na
G-47
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 7. FS-522/PU-501/OT-602
6. Remove two screws [5], and remove the Stapler Unit [6].
[6]
[5]
4349f2c024na
[7]
4349f2c025na
7.3.12 PU
NOTE
• When the SD is provided, be sure to remove the Folding Unit in advance.
1. Remove the Lift Tray.
[1]
(See G.7.3.9 Lift Tray)
2. Remove the Conveyance Unit.
(See G.7.3.10 Conveyance Unit)
3. Remove the Conveyance Upper Cover.
(See G.7.3.2 Conveyance Upper Cover)
4. Remove the Conveyance Front Cover
[2] /Lw.
4512f2c001na (See G.7.3.1 Conveyance Front Cover /Up, /Rt, /Lw)
5. Remove two screws [1], and remove the Reinforcement Plate [2].
6. Disconnect two connectors [3].
[3]
4512f2c002na
[6]
4512f2c003nb
[8] 8. Remove nine screws [8], and the Punch Unit [9].
[8] NOTE
• The Guide Plate /Up [10] has a cut in its edge, while the
[10] Guide Plate /Lw [11] has no cut. Be careful not to confuse
one with the other.
• Be careful not to bend the Transparent Guide Plate.
[11]
[8]
[9]
[8]
4512f2c004nb
G-48
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 7. FS-522/PU-501/OT-602
4349f2c026na
5. Loosen two hexagonal socket head screws [2], and remove the
Stacker Paddle Drive Clutch Assy [3].
6. Reinstall the above parts following the removal steps in reverse.
[3]
[2]
4349f2c027na
(2) Note to reinstallation procedure of the Stacker Paddle Drive Clutch Assy
1. Check that the 2-mm hole [2] of the stacker paddle drive shaft [1]
[3] and the cutout of the frame [3] are aligned and insert the Stacker
[1] Paddle Drive Clutch Assy [4] into the Stacker Paddle Drive Shaft
[2] [1].
2. Refer to the figure and check the paddle position [5].
3. Hook the Solenoid Flapper [7] to the claw [6] of the Stacker Paddle
Drive Clutch Assy [4].
4. Attach the E-ring.
5. Adjust the spacing between the E-ring and the Stacker Paddle
Drive Clutch Assy to 0.2 mm and tighten two hexagonal socket
head screws.
[5]
[4]
[7]
[6] 4349f2c028nb
6. Loosen two hexagonal socket head screws [3], and remove the
[4] [3]
Paper Holding Paddle Drive Clutch Assy [4].
7. Reinstall the above parts following the removal steps in reverse.
4349f2c030na
(2) Note to reinstallation Procedure of the Paper Holding Paddle Drive Clutch Assy
1. Insert the Paper Holding Paddle Drive Clutch Assy [1].
G-49
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 7. FS-522/PU-501/OT-602
NOTE
• When inserting the Paper Holding Paddle Drive Clutch Assy [1] into the shaft, move the Paper Holding Paddle [4] at the
specified position [3], and be sure to install the edge [5] of Actuator in the position as shown in the drawing.
[4] [5] [1] [4]
[3]
[2] [6]
4349f2c032nb
[1] Paper Holding Paddle Drive Clutch Assy [2] Front side view
[3] 107 ± 3mm [4] Paper Holding Paddle
[5] Edge of Actuator [6] Solenoid Flapper
2. Install the bearing [2] and the C-ring [2a].
[2a]
[2]
4349f2c033nb
3. Hook the Solenoid Flapper [4] to the claw [3] of the Paper Holding
[4a]
Paddle Drive Clutch Assy.
NOTE
• Install the Paper Holding Paddle Drive Clutch Assy with
the side having a wider spacing between the claws facing
upward.
[3] • When hooking the Solenoid Flapper [4], make sure that
[4]
the edge of Actuator [4a] is vertical.
4349f2c034nb
[5] [6]
4. Adjust the spacing [7] between the bushing [5] and the Paper
Holding Paddle Drive Clutch Assy [6] to 0.2 mm and tighten two
hexagonal socket head screws.
[7]
4349f2c035na
G-50
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 8. FS-523/RU-507
8. FS-523/RU-507
8.1 Disassembling and assembling list
No. Section Part name
1 Cover Upper cover
2 Front cover /Up
3 Front cover /Lw
4 Rear cover
5 Punch section Punch unit
6 Staple section Stapler unit
4521f2c004na
[3] [2]
4521f2c005na
G-51
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 8. FS-523/RU-507
[2]
[3] 4521f2c006na
[2] 4521f2c007na
G-52
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 8. FS-523/RU-507
[2] [3]
[4] 4521f2c008na
G-53
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 8. FS-523/RU-507
(2) Procedure
1. Remove the upper cover.
(See G.8.2.1 Removal/reinstallation of the upper cover)
2. Remove the connector [1].
3. Remove the screws [2] and [3]. After sliding the punch unit [4] in
the arrow-marked direction [5], remove it in the arrow-marked
direction [6].
Note
• The screw [2] is provided with the spacer [7] and the
washer [8]. Be careful that they do not get lost.
[3] [4]
[2][7][8] 4521f2c009na
[9] [13] [14] 4. Reinstall the above parts following the removal steps in reverse.
Note
• When installing the punch unit, be sure to set the gear [9]
of the main body to the gear [10] of the punch unit, and
then insert the shaft [11] into the hole [12] of FS.
• When engaging the gears, be sure to engage them so that
the gear flange [13] of the main body comes inside the
gear flange [14] of the punch unit.
4521f2c001na
G-54
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 8. FS-523/RU-507
[5] [6a] 2. Rotate the dial [1] in the arrow-marked direction [2] to expand the
intervals of the stapler units /Fr [3] and /Rr [4].
NOTE
• After replacing the stapler units /Fr and /Rr, be sure to
return these intervals to their original widths.
3. While pressing both sides [6] of each of the stapler unit covers [5],
remove 2 stapler unit covers.
NOTE
• For each FS unit, 2 stapler units are provided. When
replacing these 2 stapler units, they are replaced at the
same time. So, be sure to remove both the covers.
• When installing the stapler unit covers, fit the claws [6a]
into the holes of the plate.
[6]
[7][8] [9]
[15] [12][13]
G-55
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 8. FS-523/RU-507
10. Remove 2 screws [16] and then remove the plate [17], 1 each,
[16] [17]
from each of the stapler units.
11. Reinstall the above parts following the removal steps in reverse.
4521f2c029na
G-56
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 9. SD-507
9. SD-507
9.1 Disassembly/Adjustment prohibited items
(1) Screws to which blue paint or green paint is applied
• Blue paint or green paint is applied to some screws to prevent them from coming loose.
• As a general rule, screws to which blue paint or green paint is applied should not be removed or loosened.
[3]
[1]
[2]
4511f2c004na
1. Align the cutout and remove the Paper Output Tray [1].
2. Remove two screws [2], and remove the Front Cover [3].
3. Reinstall the above parts following the removal steps in reverse.
G-57
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 9. SD-507
[2]
[1]
4511f2c005na
1. Remove two screws [1], and remove the Rear Cover [2].
2. Reinstall the above parts following the removal steps in reverse.
4511f2c006na
[1]
[2] 4511f2c007na
[4] 2. Remove the screw [3], and remove the two Ground Terminals [4].
[3] 3. Unplug two connectors [5].
[5]
4511f2c008nb
4. Remove the screw [6], and remove the Front Cover /Lw [7].
[7]
[6]
4511f2c009na
G-58
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 9. SD-507
5. Pull the Lock Release Lever [8], and open the Saddle Unit.
[8] [9]
6. Remove the screw [9], and close the Saddle Unit.
4511f2c010nb
[14]
[10] 4511f2c011nb
[3] 5. Remove two screws [3], and remove the Reinforcement Plate [4].
[4]
4511f2c013na
[7]
[5] 4511f2c014na
[8]
7. Unplug the connector [8].
4511f2c015na
G-59
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 9. SD-507
8. Remove the Shoulder Screw [9] and the screw [9a], and remove the
[10]
[9] Folding Unit [10].
9. Reinstall the above parts following the removal steps in reverse.
[9a]
4511f2c016nb
[7]
[5] [8]
4511f2c018na
10. Remove the Harness Clamp [6] from the Metal Plate.
[6]
4511f2c019na
[7]
[10] [9]
[8]
[11]
4511f2c020nb
G-60
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 9. SD-507
[15]
[16]
[14]
a0phf2c001ca
17. Unplug all the connectors on the SD Control Board (SDCB) [17].
18. Remove the Board Support, and then remove the SDCB.
[17]
4511f2c024na
19. Remove the screw [18], and then remove the Mounting Bracket
[18a] and the Lock Release Lever [19].
NOTE
[19] • Be careful that when the Mounting Bracket [18a] is
removed, the spring [19a] is also removed.
[18a] • When installing the spring, install the end of spring [19a]
into the gap [19b] between the ribs.
[18]
[19]
[19a] [19b]
a0phf2c002ca
[20] 20. Remove four screws [20] and four screws [20a], and remove the
Lower Cover [21].
[20a]
[21]
[20a]
[20] 4511f2c026nb
[22a] 21. Remove the harness clamp and unplug the connector [22].
22. Remove three screws [22a], and remove the Clincher /1 [23].
[22]
[23] 4511f2c027nb
G-61
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 9. SD-507
[24]
4511f2c028na
24. Remove four screws [25], unplug the connector, and remove the
Stapler /1 [26].
[26] Note
[25] • To replace Clincher /2 and Stapler /2, repeat steps 21 to 24.
25. Reinstall the above parts following the removal steps in reverse.
4511f2c029na
[2] 4511f2c030na
[4]
[3]
4511f2c031na
5. Aligning the protrusions of the jig [6] with the recesses in the Stapler
[5], fit the jig to the Stapler.
Note
• Make sure that the protrusions of the jig properly rest in
[6] the recesses.
[6]
[5]
4511f2c032na
6. Turn the gear [7] of the Clincher to project the protrusions [9] of the
[7] [9] Clincher, and then slide to put into the Clincher as it fits into the
recesses [8] of the jig.
[8]
4511f2c033na
[10]
4511f2c034na
G-62
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 9. SD-507
[7]
[5] [8]
4511f2c036na
10. Remove the screw [9], and then remove the Mounting Bracket [9a]
and the Lock Release Lever [10].
NOTE
[10] • Be careful that when the Mounting Bracket [9a] is removed,
the spring [10a] is also removed.
[9a] • When installing the spring, install the end of spring [10a]
into the gap [10b] between the ribs.
[9]
[10]
[10a] [10b]
a0phf2c003ca
11. Remove four screws [11] and four screws [11a], and remove the
[11] Lower Cover [12].
[11a]
[12]
[11a]
[11]
4511f2c038nb
[15] [13] [14] [13] 12. Remove four screws [13], and remove the plate [14] and [15].
13. Unplug the connector [16] and remove the screw [17], and then
remove the Paper Guide Gear Assy [18].
G-63
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 9. SD-507
14. Remove the C-ring [19], and remove the bearing [20].
[23] 15. Remove the Wire Saddle [21], and unplug two connectors [22].
Remove the screw [23], and remove the Paper Guide Motor Assy
[24].
[25] [26] [28] [26] 16. Remove three C-rings [25], and remove three bearings [26].
17. Remove the Clutch Gear Drive Shaft [27], and remove the Clutch
Gear Assy [28].
18. Remove two screws [29], and then remove the Paper Guide Motor
M13 [30].
19. Reinstall the above parts following the removal steps in reverse.
[27] [25]
a0phf2c006ca
[29]
[30]
a0phf2c007ca
[2]
[1]
[4]
[3]
4511f2c043na
1. Press the two Paper Guides [1] in and check that they touch the stopper [2] simultaneously.
G-64
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 9. SD-507
2. Check that pins [4] can be inserted through the positioning holes [3] (3 holes) of the Paper Guide Sensor Assy.
[4]
[5]
[4] a0phf2c008ca
4. Remove two screws [6], and remove the Guide Plate [7].
NOTE
[8] • When reinstalling the Guide Plate, put it into the boss [8].
[7]
[6]
a0phf2c009ca
5. Remove two screws [9], and remove the Folding Blade Assy [10].
[10]
[9]
4511f2c046nb
G-65
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 9. SD-507
[15] [18]
[12] [11]
a0phf2c010ca
[22] [20]
6. Unplug the connector [19] and remove the screw [20], and then
[21]
remove the sensor [21].
7. Release the spring [22].
NOTE
• When reinstalling the spring [22], insert the recess [23].
[23] [19]
a0phf2c011ca
G-66
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 9. SD-507
9. Remove two C-rings [27] and then remove the two gears [28].
NOTE
• Install the gears [28] so that the mark [29] of Folding
Roller /Rt comes half tooth above the mark [30] of Folding
Roller /Lt.
[26]
[27]
[31] [32] 10. Remove the bearing [31], and remove the Lower Guide Plate /Lt
[32].
NOTE
• Install the Lower Guide Plate /Lt [32] so that the claw [34] of
Guide Plate Gear make sure to put into the hole [33].
• Install the bearing [31] so that the last tooth [35] of Guide
Plate Gear /LtFr comes half tooth above the last tooth [36]
of Guide Plate Gear /RtFr.
G-67
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 9. SD-507
[37] [38] 11. Remove the C-ring [37], and remove the bearing [38].
NOTE
• Install the bearing [38] so that the last tooth [39] of Guide
Plate Gear /LtRr comes half tooth above the last tooth [40]
of Guide Plate Gear /RtRr.
[39] [40]
a0phf2c014ca
12. Remove the C-ring [41] and the bearing [42], and remove the Lower
[41] [42]
Guide Plate /Rt [43].
NOTE
• Install the Lower Guide Plate /Rt [43] so that the claw [45]
of Guide Plate Gear make sure to put into the hole [44].
G-68
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 9. SD-507
[49] [50] [51] 14. Remove the C-ring [49], and remove the Crank Plate [50] and the
bearing [51].
NOTE
• When reinstalling it, insert the Crank Shaft [52] into the
recess [53] of Guide Gear Plate. And, be sure not to insert
the Cam pin [54] into the Cam [55].
[52] [53]
[55] [54]
a0phf2c016ca
[58] [59] 15. Remove two screws [56], and remove the Side Plate [57].
16. Remove the Folding Roller Assy /Lt [58] and the Folding Roller
Assy /Rt [59].
17. Remove the two washers [60] and the Guide Plate Gear /LtFr [61],
[60] [61] [64] [63] [66] [67] [65] [68] [62] and remove the Guide Plate Gear /LtRr [62].
18. Remove two C-rings [63], and remove the Folding Roller A [64] and
C [65].
19. Remove the screw [66], and remove the Folding Roller B [67] from
the Folding Roller Shaft /Lt [68].
20. Remove the Guide Plate Gear /RtFr [69] and the Guide Plate Gear /
RtRr [70].
21. Remove two C-rings [71], and remove the Folding Roller A [72] and
C [73].
[69] [72] [76] [71] [75] [74] [73] [70] 22. Remove the screw [74], and remove the Folding Roller B [75] from
a0phf2c018ca the Folding Roller Shaft /Rt [76].
[81]
23. Reinstall the above parts following the removal steps in reverse.
NOTE
• There is 1 each a groove of the both ends of the Folding
Roller Shaft /Lt [78]. However there is 2 each a groove of
the both ends of the Folding Roller Shaft /Rt [79]. Be
careful not to confuse one with the other.
• Be sure to place it with the D-cut [80] down, and install the
screw [81] from the top.
• Be sure to install the Folding Roller Shaft so that the screw
of Folding Roller Shaft /Lt [78] faced to the front side of
device and the screw of Folding Roller Shaft /Rt [79] faced
to the rear side of device.
[78] [79]
[80]
a0phf2c019ca
G-69
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 9. SD-507
[82] [84] • Be careful not to confuse the Guide Plate Gear /LtRr [82], /
LtFr [83], /RtRr [84] and /RtFr [85]. The outward appearance
is identical for the Guide Plate Gear /LtFr [83], /RtRr [84]
and
/RtFr [85]. However, the mark [86] is provided on the Guide
Plate Gear /RtFr [85]. Install claw in facing.
a0phf2c021ca
G-70
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 10. MT-502
10. MT-502
10.1 Disassembly/Adjustment prohibited items
(1) Screws to which blue paint or green paint is applied
• Blue paint or green paint is applied to some screws to prevent them from coming loose.
• As a general rule, screws to which blue paint or green paint is applied should not be removed or loosened.
G-71
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 11. JS-502
11. JS-502
11.1 Disassembly/Adjustment prohibited items
11.1.1
(1) Screws to which blue paint or green paint is applied
• Blue paint or green paint is applied to some screws to prevent them from coming loose.
• As a general rule, screws to which blue paint or green paint is applied should not be removed or loosened.
[1]
[2]
4347f2c001na
1. Remove two screws [1], and remove the Upper Cover [2].
G-72
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 12. IC-207
12. IC-207
12.1 Precautions on disassembling and assembling
CAUTION
• Assembly should be made in reverse order of disassembly unless otherwise noted.
Precautions against static electricity.
• Keep the image controller in an antistatic bag while transporting it or storing it.
• When working in places where static electricity tends to accumulate, such as on a carpet, discharge electricity from your body by touching
any metallic portion before handling the image controller.
• Do not touch the contacts on the image controller with your hands, as that may result in poor conductivity.
• Do not physically damage the image controller by dropping it, bending it, etc.
Back cover
A0PAIXE002CA
G-73
bizhub 501/421/361 G DISASSEMBLY/REASSEMBLY > 12. IC-207
4. Remove the image controller in the location with the IC-207 mark on
the system control board.
NOTE
• You should be careful not to damage the board.
• Remove the image controller pulling it perpendicularly to
Align concave the system control board.
areas • Align the concave area on the left side of the image
controller and the concave area on left side of the slot in
the system control board when installing.
• Assembly should be made in reverse order from
disassembly.
Image controller
A0P8IXE001CA
G-74
H CLEANING/LUBRICATION > 1. CLEANING/LUBRICATION
bizhub 501/421/361 PROCEDURES
H CLEANING/LUBRICATION
1. CLEANING/LUBRICATION PROCEDURES
The descriptions of the cleaning and the lubrication are mentioned in the maintenance section of each device.
H -1
I ADJUSTMENT/SETTING > 1. HOW TO USE THE ADJUSTMENT/
bizhub 501/421/361 SETTING SECTION
I ADJUSTMENT/SETTING
1. HOW TO USE THE ADJUSTMENT/SETTING SECTION
1.1 Composition
This part "ADJUSTMENT/SETTING" describes items to be adjusted and the method of adjustment that is required by this machine, it also gives
detailed explanations.
I-1
bizhub 501/421/361 I ADJUSTMENT/SETTING > 2. UTILITY MENU
2. UTILITY MENU
2.1 List of utility mode
This machine is provided with setting menu for various adjustments/settings. Data adjusted/set with this mode is stored in NVRAM board (NRB).
Note
• For details on the utility, refer to "User's guide."
• [1] One-Touch / User Box Registration
• [1] Create One-Touch Destination
• [1] Address Book
• [1] E-Mail
• [2] User Box
• [3] Fax
• [4] PC (SMB)
• [5] FTP
• [6] WebDAV
• [7] IP Address Fax
• [8] Internet Fax
• [2] Group
• [3] E-Mail Settings
• [1] E-Mail Subject
• [2] E-mail Body
• [2] Create User Box
• [1] Public/Personal User Box
• [2] Bulletin Board User Box
• [3] Relay User Box
• [3] Limiting Access to Destinations
• [1] Apply Levels / Groups to Destinations
• [1] Address Book
• [2] Group
• [3] Program
• [2] User Settings
• [1] System Settings
• [1] Language Selection
• [2] Measurement Unit Settings
• [3] Paper Tray Settings
• [1] Auto Tray Selection Settings
• [2] Auto Tray Switch ON/OFF
• [3] No Matching Paper in Tray Setting
• [4] Print Lists
• [5] Paper Type
• [4] Power Save Settings
• [5] Output Settings
• [6] Blank Page Print Settings
• [7] Density for Original Type
• [8] Page Number Print Position
• [2] Custom Display Settings
• [1] Copier Settings
• [2] Scan/Fax Settings
• [3] Copy Screen
• [4] FAX Active Screen
• [5] Color Selection Settings
• [6] Left Panel Display Default
• [7] Search Option Settings
• [3] Copier Settings
• [4] Scan/Fax Settings
• [5] Printer Settings
• [1] Basic Settings
• [2] Paper Setting
• [3] PCL Setting
• [1] Font Settings
• [2] Symbol Set
• [3] Font Size
• [4] Line/Page
• [5] CR/LF Mapping
• [4] PS Setting
• [5] XPS Settings
• [6] TIFF Image Paper Setting
• [7] Print Reports
• [8] Image Shift Settings
• [9] Stamp settings
• [1] Date/Time Print Position
• [2] Date/Time Text Size
• [3] Page Number Print Position
• [4] Page Number Text Size
• [5] Insert Sheet Page Numbering
• [6] Change Password
• [7] Change E-Mail Address
I-2
bizhub 501/421/361 I ADJUSTMENT/SETTING > 2. UTILITY MENU
I-3
bizhub 501/421/361 I ADJUSTMENT/SETTING > 2. UTILITY MENU
I-4
bizhub 501/421/361 I ADJUSTMENT/SETTING > 2. UTILITY MENU
I-5
bizhub 501/421/361 I ADJUSTMENT/SETTING > 3. LIST OF ADJUSTMENT ITEMS
I-6
bizhub 501/421/361 I ADJUSTMENT/SETTING > 3. LIST OF ADJUSTMENT ITEMS
I-7
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
4. SERVICE MODE
4.1 List of service mode
This machine is provided with a service mode for various adjustments/settings. Data adjusted/set with this mode is stored in NVRAM board
(NRB).
• Machine
• Printer Area
• Print Positioning: Leading Edge
• Print Positioning: Side Edge
• Paper Feed Direction Adj.
• Printer Resist Loop
• Bypass Tray Adjustment
• Scan Area
• Image Position: Leading Edge
• Image Position: Side Edge
• Cross Direction Adjustment
• Feed Direction Adjustment
• Lead Edge Erase Adjustment
• Non-Image Area Erase Check
• Imaging Process Adjustment
• Charging Main Manual Adj.
• Transfer Manual Adj.
• Separation (AC) Manual Adj.
• Separation (DC) Manual Adj.
• Grid Charging Manual Adj.
• Bias Voltage Manual Adj.
• TCR Adjustment
• Toner Auto Supply
• Toner Density Adjustment
• Laser Diameter Adjustment
• LD1 Offset Adj.
• LD2 Offset Adj.
• LD1 Bias Adj.
• LD2 Bias Adj.
• Copy Protect Density Adj.
• System 1
• Marketing Area
• Tel/Fax Number
• Serial Number
• Trouble Isolation
• No Sleep
• Foolscap Size Setting
• Original Size Detection
• Original Glass Original Size Detect
• ADF Original Size Detect
• Original Glass Small Size Detect
• Detected Size Setting
• Install Date
• Initialization
• Utility/Administrator Setting Data
• Job memory Setting Data
• FAX Setting Data
• Network Setting Data
• Destination Storage Data
• CS Remote Care Setting Data
• Service Mode Setting (Adj.) Data
• Image Process Adj. Data
• Machine and ADF Adjustment Data
• Counter Data
• Drum Counter
• Fixing Counter
• All History Data
• Machine State LED Setting
• Counter
• Total Service
• Fax Communication Error
• Mode
• ADF Counter
• Service Call
• JAM
• Present Parts Life
• Optional Parts Life
• PM
• Reuse
• Each Size
• Paper Jam History
• Jam Counter History
I-8
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
I-9
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
(2) Starting and exiting service mode while the power is OFF
1. While pressing the Utility/Counter key, turn ON the power switch (SW2).
2. Trouble reset screen appears.
3. Press the [Trouble reset].
NOTE
• If a particular malfunction code does not occur, it is not necessary to press the [Trouble reset].
• If a particular malfunction code occurs, See "I.4.12.14 Trouble Reset".
(1) Procedure
1. "Service Mode screen"
Press [Machine].
2. "Machine Adjust screen"
Press [Printer Area].
3. "Printer Area screen"
Press [Print Positioning: Leading Edge].
4. "Print Positioning: Leading Edge screen"
Select an item to adjust and then press [Test Copy].
Note
• When [Batch] is pressed, no test copy is available.
I-10
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
6. Press [END].
7. Measure the leading edge timing with a scale.
Standard value [1]: 20 ± 0.5 mm
[1]
50gaf3c001na
(1) Procedure
1. "Service Mode screen"
Press [Machine].
2. "Machine Adjust screen"
Press [Printer Area].
3. "Printer Area screen"
Press [Printer Positioning: Side Edge].
4. "Print Positioning: Side Edge screen"
Select an item to adjust and press [Test Copy].
Note
• When [Batch] is pressed, no test copy is available.
(a) Procedure
1. "Service Mode screen"
Press [Machine].
2. "Machine Adjust screen"
Press [Printer Area].
3. "Printer Area screen"
Press [Paper Feed Direction Adj.]
4. "Paper Feed Direction Adj. screen"
Press [Printer].
5. Select an item for the type of paper and press [Test Copy].
I-11
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
[1]
50gaf3c002na
(2) Printer
Makes appropriate a paper feed loop amount between the registration roller and the fusing roller to prevent the transfer slippage at the
position about 26 mm from the trailing edge of the transfer paper.
The adjustment can be made for each type of paper (normal paper, OHP, thick paper, envelope, label, custom paper and user paper).
Note
• This adjustment checks copy image to see if there occurs no transfer jitter. When it is difficult to check transfer jitter at copy
image, be sure to set "1" for DipSW37-2 before adjustment. By this setting, test pattern will be printed.
• Printer magnification in the paper through direction: The adjustment of the printer should have been completed. (See I.4.3.3.(1)
Printer)
• For thin paper, the setting of normal paper is applicable.
(a) Procedure
1. "Service Mode screen"
Press [Machine].
2. "Machine Adjust screen"
Press [Printer Area].
3. "Printer Area screen"
Press [Paper Feed Direction Adj.]
4. "Paper Feed Direction Adj. screen"
Press [Fixing Motor Clock].
5. Select an item for the type of paper and press [Test Copy].
6. "Test Copy screen"
• Place the original onto the original glass.
• Set A3 (for metric) or 11 x 17 (for inch) paper that is the type of paper selected. With the print count set at 5, press the Start key.
7. Press [END].
8. Check all of the 5 output sheets; copy or print, of paper to see if there occurs no transfer jitter.
Approx.26mm
50gaf3c018na
I-12
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
The adjustment can be made for each paper feed (each tray, bypass feed and ADU) and for each paper size (large size, intermediate size and
small size). And for the bypass feed, it is also possible to make an adjustment for each type of paper (normal paper, thick paper, thin paper,
OHP, envelope, and label).
(1) Procedure
1. "Service Mode screen"
Press [Machine].
2. "Machine Adjust screen"
Press [Printer Resist Loop].
3. "Printer Resist Adjustment screen"
Select an item to adjust and press [Test Copy].
Note
• When [Batch] is pressed, no test copy is available.
(1) Procedure
1. "Service Mode screen"
Press [Machine].
2. "Machine Adjust screen"
Press [Bypass Tray Adjustment].
3. "Bypass Tray Adjustment screen"
Press [Max. Width] to expand the guide plate of the bypass tray to the maximum, and then press the Start key.
4. When the adjustment is completed normally, "OK" is displayed in the "Result" area.
5. Press [Min. Width] to narrow the guide plate of the bypass tray to the minimum, and then press the Start key.
6. When the adjustment is completed normally, "OK" is displayed in the "Result" area.
7. Press [Test Copy].
8. "Test Copy screen"
Check to see if the size of paper set in the bypass tray is detected correctly and then press [END].
9. Repeat steps 3 to 8 when the paper size is not correct.
10. Press [END].
(1) Procedure
1. "Service Mode screen"
Press [Machine].
2. "Machine Adjust screen"
Press [Scan Area].
3. "Scan Area screen"
Press [Image Position: Leading Edge].
4. "Scan Area (Image Position: Leading Edge) screen"
Press [Test Copy].
5. "Test Copy screen"
With the test chart set on the original glass, select A3 (for metric) or 11 x 17 (for inch) paper and press the Start key.
6. Press [OK].
7. Check the scanner leading edge position (original glass).
Standard value:a. Envelope 0 ± 2.5 mm or less
b. Other paper 0 ± 1.5 mm or less
8. "Scan Area (Image Position: Leading Edge) screen"
Enter a value through the [+]/[-] or numeric keys and press [Setting].
Setting range: - 2.0 (shorter) to +2.0 mm (longer)
I-13
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
1 step = 0.1 mm
Press [Restore] to return to the value before change.
9. Repeat steps 4 to 8 until it gets within the standard value.
10. Press [END].
(1) Procedure
1. "Service Mode screen"
Press [Machine].
2. "Machine Adjust screen"
Press [Scan Area].
3. "Scan Area screen"
Press [Image Position: Side Edge].
4. "Scan Area (Image Position: Side Edge) screen"
Press [Test Copy].
5. "Test Copy screen"
With the test chart set on the original glass, select A3 (for metric) or 11 x 17 (for inch) paper and press the Start key.
6. Press [OK].
7. Fold the output paper into two at the center in the main scan direction and check it for discrepancy against the center line of the print.
Standard value: 0 ± 1.5 mm or less
8. "Scan Area screen"
Enter a value through the [+]/[-] or numeric keys and press [Setting].
Setting range: - 2.96 (image: to the rear) to + 2.96 mm (image: to the front)
1 step = 0.04 mm
Press [Restore] to return to a value before change.
9. Repeat steps 4 to 8 until it gets within the standard value.
10. Press [END].
(1) Procedure
1. "Service Mode screen"
Press [Machine].
2. "Machine Adjust screen"
Press [Scan Area].
3. "Scan Area screen"
Press [Cross Direction Adjustment].
4. "Scan Area (Cross Direction Adjustment) screen"
Press [Test Copy].
5. "Test Copy screen"
With the test chart set on the original glass or ADF, select A3 (for metric) or 11 x 17 (for inch) paper and press the Start key.
6. Press [OK].
7. Measure the magnification in the main scan direction with a scale.
Standard value [1]: ± 0.5 % or less (200 ± 1 mm or less)
[1]
50gaf3c003na
(1) Procedure
1. "Service Mode screen"
I-14
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
Press [Machine].
2. "Machine Adjust screen"
Press [Scan Area].
3. "Scan Area screen"
Press [Feed Direction Adjustment].
4. "Scan Area (Feed Direction Adjustment) screen"
Press [Test Copy].
5. "Test Copy screen"
With the test chart set on the original glass, select A3 (for metric) or 11 x 17 (for inch) paper and press the Start key.
6. Press [OK].
7. Measure the magnification in the sub scan direction with a scale.
Standard value [1]: ± 0.5 % or less (200 ± 1 mm or less)
[1]
50gaf3c004na
(1) Procedure
1. "Service Mode screen"
Press [Machine].
2. "Machine Adjust screen"
Press [Lead Edge Erase Adjustment].
3. "Lead Edge Erase Adjustment screen"
Press [Test Copy].
4. "Test Copy screen"
With A3 (for metric) or 11 x 17 (for inch) paper selected, press the Start key to output the test pattern (No. 16).
5. Press [OK].
6. Check the printer leading edge erasure amount.
Standard value [1]: 3.5 mm or less
[1]
50gaf3c005na
I-15
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
(1) Procedure
1. "Service Mode screen"
Press [Machine].
2. "Machine Adjust screen"
Press [Non-Image Area Erase Check].
3. "Non-Image Area Erase Check screen"
Press the Start key.
4. Check to see if "OK" is displayed.
5. Press [OK].
When anything other than "OK" is displayed, see "(2) Problems and their countermeasures" to check again the non-image area erase
setting.
(a) Error 1
Countermeasure - 1
When the non-image area erase function is not used very frequently, or when copy originals that have a dark background are not copied
very frequently in non-image area erase, the copier can be used in the current installation location. However, when copy originals that have
a dark background are frequently copied, install the copier in a location where less external light gets in (darker) than the present location,
and check the non-image area erase check mode again.
(b) Error 2
Countermeasure - 2
When the non-image area erase function is not used very frequently, the copier can be used in the current installation location. However, if
the non-image area erase function is frequently used, install the copier in a location where less external light gets in (darker) than the
present location, and check the non-image area erase check mode again. At this time, when there is a bright light source such as a
fluorescent light installed directly above the copier, reconsider the installation location, or take some measures to shield the light source and
check the mode again.
(1) Procedure
1. "Service Mode screen"
Press [Imaging Process Adjustment].
2. "Process screen"
Press [TCR Adjustment].
3. "TCR Adjustment screen"
Press the Start key.
4. Check to see if "OK is displayed, and also check the TCR adjustment data value.
I-16
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
Note
• The adjustment is completed in about 180 seconds.
• When there occurs a TCR adjustment error due to the developer agitating operation not completed successfully, the
message "operating ..." disappears and an error code is displayed.
(See I.4.3.1 Print Positioning: Leading Edge (Printer Area))
5. Press [OK].
(1) Procedure
1. "Service Mode screen"
Press [Imaging Process Adjustment].
2. "Process screen"
Press [Toner Density Adjustment].
3. "Toner Density Adjustment screen"
Enter a value through the [+]/[-] or numeric keys.
Setting range: - 2 (toner density reduced) to + 2 (toner density increased)
1 step = 1
Note
• The set value is a value relative to the present set value. When the set value is set to "0," this returns the toner density back
to the normal level.
6. Press [OK].
(1) Procedure
1. "Service Mode screen"
Press [Imaging Process Adjustment].
2. "Process screen"
Press [Laser Diameter Adjustment].
3. "Laser Diameter Adjustment screen"
Enter a value through the [+]/[-] or numeric keys and press [Setting].
Setting range: - 3 (thinner) to + 3 (denser)
1 step = 1
Note
• When an adjustment is made in the denser direction, this increases the dot diameter with the toner consumption also
increased.
(1) Procedure
1. "Service Mode screen"
Press [Imaging Process Adjustment].
2. "Process screen"
With an item displayed by [▲]/[▼], press "LD1 Offset Adj." / "LD2 Offset Adj.".
3. "LD1 Offset Adj. screen" / "LD2 Offset Adj. screen"
Select "Normal Paper" or "Thick Paper" and press [Test Copy].
I-17
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
[1]
50gaf3c006na
(1) Procedure
1. "Service Mode screen"
Press [Imaging Process Adjustment].
2. "Process screen"
With an item displayed by [▲]/[▼], press "Copy Protect Density Adj.".
3. "Copy Protect Density Adj. screen"
Enter a density setting value and press [Setting].
Setting range: 64 (lighter) to 255 (darker)
4. Press [Test Copy].
5. "Test Copy screen"
Press the Start key to output the test pattern.
Note
• Since the density setting with [Lighter], [Normal], and [Darker] adjusts the image density entirely, set it to [Auto].
4.5 System 1
4.5.1 Marketing Area
Sets the marketing area of the main body and the fax.
• Marketing area of the main body:
By setting the marketing area, the definition of the original detection size and the paper size will be changed.
And the selectable languages in "Marketing Area screen" varies according to the marketing area of the firmware.
Japan US Europe Other1 Other2 Other3 Other4
Japan America Europe Saudi Arabia / Asia-Pacific China Taiwan
Brazil
• Fax Target:
US (America), CA (Canada), JP (Japan), AU (Australia), NZ (New Zealand), EU (Europe), DE (Germany), GB (England), FR (France), CH
(Switzerland), NL (Netherlands), BE (Belgium), AT (Austria), NO (Norway), SE (Sweden), FI (Finland), IE (Ireland), DK (Denmark), IT (Italy),
ES (Spain), PT (Portuguese), PL (Poland), ZA (South Africa), TW (Taiwan), SA (Saudi Arabia), CN (China), MY (Malaysia), SG (Singapore),
KR (Korea), HK (Hong Kong), BR (Brazil), AR (Argentine), OT (General)
I-18
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
(1) Procedure
1. "Service Mode screen"
Press [System 1].
2. "System Input screen"
Press [Marketing Area].
3. "Marketing Area screen"
Press [Japan] to [Other 4] to select a marketing area.
4. When no FK-502 is provided, press [END] to complete the marketing area.
When FK-502 is provided, press [Fax Target].
5. "Fax Target screen"
Select the marketing area of the fax by [+]/[-].
6. Press [END] for registration.
7. "Marketing Area screen"
Press [END] to complete the marketing area.
(1) Procedure
1. "Service Mode screen"
Press [System 1].
2. "System Input screen"
Press [Tel/Fax Number].
3. "Service Telephone/Fax Number Setting"
Press [TEL] or [FAX].
4. Enter the telephone number or fax number through the copy count setting key.
5. When setting both the telephone number and the fax number, repeat steps 3 to 4.
6. Press [END].
Note
• Pressing the Clear key erases all the figures of the items selected.
(1) Procedure
1. "Service Mode screen"
Press [System 1].
2. "System Input screen"
Press [Serial Number].
A serial number that is registered is displayed.
3. "Serial Number Input screen"
Press a device to be registered: [Printer (Body)], [Option Tray], [LCT], [Finisher], [Fax #1], [Fax #2], [Punch Kit], [Suddle Kit], [Mail Bin Kit].
4. "Soft Keyboard screen"
Enter a serial number through the alphabet and numeric keys.
5. "Test Copy screen"
Press the Start key to output the test pattern.
6. Repeat steps 3 to 5 to enter the serial number of each device.
7. Press [OK].
(1) Procedure
1. "Service Mode screen"
Press [System 1].
2. "System Input screen"
Press [Trouble Isolation].
3. "Trouble Isolation screen"
Press [1] or [2] to display an item and set the isolation by [Set] or [Unset] of each item.
4. Press [END].
4.5.5 No Sleep
Sets the availability/unavailability of the sleep while in the administrator mode.
(1) Procedure
1. "Service Mode screen"
Press [System 1].
2. "System Input screen"
Press [No Sleep].
I-19
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
(1) Procedure
1. "Service Mode screen"
Press [System 1].
2. "System Input screen"
Press [Foolscap Size Setting].
3. "Foolscap Size Setting screen"
Press [81/2 x 13], [81/4 x 13], [81/8 x 131/4] or [8 x 13] to set a Foolscap size.
4. Press [END].
(1) Procedure
1. "Service Mode screen"
Press [System 1].
2. "System Input screen"
Press [Original Size Detection].
3. Press [Original Glass Original Size Detect] of the menu.
4. "Original Glass Original Size Detect screen"
Press one of the 4 types to set a size series to be detected on the original glass.
5. Press [ADF Original Size Detect] of the menu.
6. "ADF Original Size Detect screen"
Press one of the 4 types to set a size series to be detected on ADF.
7. Press [Original Glass Small Size Detect] of the menu.
8. "Original Glass Small Size Detect screen"
Press either [Detected Size] or [A4S / 81/2 x 11S] to set the minimum size to be detected on the original glass.
9. Press [OK].
(1) Procedure
1. "Service Mode screen"
Press [System 1].
2. "System Input screen"
Press [Detected Size Setting].
3. "8K/16K Select screen"
Press [B series] or [K size] to set the size series to be detected.
4. Press [END].
(1) Procedure
1. "Service Mode screen"
Press [System 1].
2. "System Input screen"
Press [Install Date].
3. "Install Date screen"
Press Year (4 digits), Month (2 digits), Day (2 digits) with the copy count setting key and press [Entry].
4. Check the display "The present contents of a setting" to see if it is replaced with a set value that has been input.
5. Press [END].
4.5.10 Initialization.
Initializes the setting/adjustment data controlled in non-volatile memory to the value set when shipped from the factory.
Data that can be initialized are as follows.
Data classification Data
Utility/Administrator Setting Data • Job Memory Setting Data
• FAX Setting Data
• Network Setting Data
Destination Storage Data
CS Remote Care Setting Data
Service Mode Setting (Adj.) Data • Image Process Adj. Data
I-20
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
(1) Procedure
1. "Service Mode screen"
Press [System 1].
2. "System Input screen"
Press [Initialization].
3. "Initialize screen"
Press either one of the data items in the data classification.
4. "Utility / Administrator Setting Data" / "Destination Storage Data" / "CS Remote Care Setting Data" / "Service Mode Setting (Adj.) Data" /
"Counter Data" / "All History Data"
Select a data to initialize.
Pressing [All Select] selects all the data items in the data classification.
5. Pressing the Start key initializes the data selected of the data classification selected.
6. When initializing the data of each classification, repeat steps 3 to 5.
7. Press [OK].
(2) Use
• Type1 and Type2 has the following LED display forms.
Machine State LED Setting Type1 Type2
Warning statuses Attention Blinking Blinking
• Toner supply door open
• Improper toner cartridge placement
Near life Blinking Unlit
Alert code Unlit Unlit
Trouble isolation Blinking Blinking
Fatal error Lit Lit
• Trouble code
• Jam
• Door opened
Exit tray full Lit Lit
4.6 Counter
4.6.1 Display of the Counter
Displays the following data held by this machine on the touch panel.
The counter can be also checked by the output list, CSRemoteCare.
• Total Service
• Fax Communication Error
• Mode
• ADF Counter
• Service call
• JAM
• Present parts life
• Optional parts life
• PM
• Reuse
• Each size
• Paper Jam History
• Jam counter history
• Time series trouble (SC)
• Each section trouble (SC)
(1) Procedure
1. "Service Mode screen"
Press [Counter].
2. "Counter screen"
Press a counter item you want to check.
The counter spread over 2 pages. The displayed page can be switched over by [▲] or [▼].
I-21
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
(4) Mode
Displays the use condition for each of the modes used by the copier/scanner/printer/FAX.
Note
• The maximum count is 999,999.
No. CSRC Item Count condition
parameter
(F1)
1 01 No. of Prints in Half-Fold Mode 1 count made while in the folding exit.
2 02 No. of Prints in Center Staple Mode 1 count made while in the stitch-and-fold exit.
3 05 No. of Staples 1 1 count for 1 staple when stapling in the 1-staple mode.
4 06 No. of Staples 2 1 count for 1 staple when stapling in the 2-staple mode.
5 07 No. of Punches 1 count made while in the punch.
6 08 BOX Housing: Copy - Proof Print 1 count for each completion of a job.
7 09 BOX Housing: Copy - BOX Hold 1 count for each completion of a job.
8 0A BOX Housing: Print - Proof Print
9 0B BOX Housing: Print - BOX Hold
10 0C BOX Housing: Print
- Classified Document
11 0D BOX Housing: Scanner - BOX Hold
12 0F BOX Housing: FAX RX
- Distribute by F-Code
13 10 BOX Housing: FAX RX - Distribute by TSI
14 11 BOX Housing: FAX RX - BOX Hold 1 count for each completion of a job. F code and other than
TSI.
15 12 Output from Box: Copy Image - Print 1 count for each completion of a job. Except for the print for
checking.
16 13 Output from Box: Copy Image 1 count for each completion of a job.
- E-Mail TX
17 14 Output from Box: Copy Image - FTP TX
18 15 Output from Box: Copy Image - SMB TX
19 16 Output from Box: Print Image 1 count for each completion of a job. Except for the print for
- Print (Except Proof Print) checking.
20 17 Output from Box: Print Image - E-Mail TX 1 count for each completion of a job
21 18 Output from Box: Print Image - FTP TX
I-22
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
I-23
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
I-24
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
(10) Reuse
Displays the accumulated hours of the parts and the number of occurrences of the job that uses the parts.
Note
• The maximum count is 99,999,999.
No. CSRC Item Count condition
parameter (F5)
I-25
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
14 0D 51/2 x 81/2
15 0E Foolscap
16 0F Post card
17 10 4x6 Not used
I-26
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
18 11 8K
19 12 16K
20 13 Long Length Not used
I-27
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
4.6.3 PM
Sets the PM execution cycle or resets the PM counter.
Note
• The PM cycle setting has been input in advance and be sure not to change this setting normally.
(1) Procedure
1. "Service Mode screen"
Press [State Confirmation].
2. "State Confirmation screen"
Press [Sensor check].
3. "Sensor Check screen"
Press [Check Code] and, when entering the sensor check code in 3 digit through the copy count setting button, a state (ON/OFF or value)
is displayed in the Result area.
4. For the multi mode, press [Multi Code] and enter a three-digit multi code through the copy count setting key.
5. When conducting the sensor check of other signal sources, repeat steps 3 to 4.
(1) Procedure
1. "Service Mode screen"
Press [State Confirmation].
2. "State Confirmation screen"
Press [Load check].
3. "Load Check screen"
Press [Check Code] and enter a load check code in 3 digits through the copy count setting key.
4. Press the Start key.
The load check operation starts with a message "Operating" displayed.
5. Press the Stop key.
The load check is completed with a message "End" displayed.
I-28
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
6. When conducting other load operations or the output check of signals, repeat steps 3 to 6.
(1) Procedure
1. "Service Mode screen"
Press [State Confirmation].
2. "State Confirmation screen"
Press [Memory/HDD condition]. The memory package capacity, and the total capacity and the free capacity of HDD are displayed.
3. Press [END].
(1) Procedure
1. "Service Mode screen"
Press [State Confirmation].
2. "State Confirmation screen"
Press [Memory/HDD Adjustment].
3. Press [Memory Check] from the menu.
4. "Memory Check screen"
Press [Rough Check] or [Detail Check].
5. Press the Start key.
When completed normally, it is displayed that the memory check result is "OK."
6. Press [END].
(1) Procedure
1. "Service Mode screen"
Press [State Confirmation].
2. "State Confirmation screen"
Press [Memory/HDD Adjustment].
3. Press [HDD R/W Check] from the menu.
4. "HDD R/W Check screen"
Press the Start key. When completed normally after checking, it is displayed that the check result is "OK."
5. Press [END].
I-29
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
NOTE
• When formatting HDD, all the data stored in HDD gets lost and becomes unrecoverable.
(1) Procedure
1. "Service Mode screen"
Press [State Confirmation].
2. "State Confirmation screen"
Press [Memory/HDD Adjustment].
3. Press [HDD Format] from the menu. The screen for confirmation is display.
4. Select the partition [1], [2], [3], [ALL] or [Erase Mode], and Press [Yes].
When formatting is executed and completed, a message "The formatting of HDD is completed" is displayed.
NOTE
• The following data are stored in each partition.
1: Data related to Ptinter (Fonts/spooling space)
2: Data related to the box (System/User box)
3: Reserved space (for next expansion of functions)
• When selecting [Erase Mode], the lock password which is set to HDD is canceled and the HDD formatting is executed for all
partitions. When the HDD lock password is not set, only the HDD formatting for each partition is executed.
• When the loadable device driver is installed, performing HDD format deletes the loadable device driver. When the HDD
format is performed, make sure to reinstall the loadable device driver to the machine.
5. Turn OFF the power switch (SW2) and the main power switch (SW1) in this order.
6. After waiting for 10 seconds or more, turn ON SW1 and SW2 in this order.
NOTE
• Turning ON SW1 not waiting for 10 seconds or more after turning it OFF may damage HDD. Be sure to turn ON SW1 10 seconds
or more after turning it OFF.
(1) Procedure
1. "Service Mode screen"
Press [State Confirmation].
2. "State Confirmation screen"
Press [Adj. Data Table].
3. "Adj. Data Table screen"
Press [▼] or [▲] to display necessary items.
4. Pressing [NVRAM Value] switches the display into the step number display set and pressing also [Adjust Value] switches the display into
the adjustment value (the value of 1 step x the number of steps).
5. Press [OK].
I-30
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
I-31
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
I-32
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
I-33
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
DipSW No.42
DipSW No.43
DipSW No.44
DipSW No.45
I-34
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
I-35
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
I-36
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
I-37
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
I-38
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
I-39
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
I-40
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
I-41
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
I-42
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
I-43
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
I-44
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
I-45
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
I-46
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
4.8 ADF
4.8.1 Paper Feed Direction
Adjusts the magnification in the sub scan direction while in the DF original scan.
This adjustment adjusts the magnification of the image data in the sub scan direction by changing the scan speed of DF.
The adjustment is made for each mode (single sided, double sided (front/rear)) and expansion/reduction ratio (50%, 100%, 200%, 400%).
Note
• Make sure that the adjustment of the magnification in the printer paper feed direction has been completed.
(See I.4.3.3 Paper Feed Direction Adj. (Printer Area))
(1) Procedure
1. "Service Mode screen"
Press [ADF].
2. "ADF Adjustment screen"
Press [Paper Feed Direction].
3. "Paper Feed Direction screen"
Press the magnification that adjusts the 1-Sided or 2-Sided.
4. Press [Test Copy].
5. "Test Copy screen"
Select A3 (for metric) or 11 x 17 (for inch) paper, and press the Start key with the adjustment chart set to DF.
6. Press [OK].
7. Measure the magnification in the paper feed direction with a scale.
Standard value (while in the life size): ± 0.5% or less (200 ± 1 mm or less)
I-47
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
(1) Procedure
1. "Service Mode screen"
Press [ADF].
2. "ADF Adjustment screen"
Press [Lead Edge].
3. "ADF Adjustment: Lead Edge screen"
Press [1-Sided], [2-Sided (Front)], or [2-Sided (Back)] to select the mode.
4. Press [Test Copy].
5. "Test Copy screen"
Select A3 (for metric) or 11 x 17 (for inch) paper, and press the Start key with the adjustment chart set to DF.
6. Press [END].
7. Measure the leading edge position of the image with a scale.
Standard value: 0 ± 2.0 mm or less
8. "ADF Adjustment: Lead Edge screen"
Enter a value through the [+]/[-] or numeric keys and press [Setting].
Setting range: - 5.0 (slower start of read) to + 5.0 mm (faster start of read)
1 step = 0.1 mm
9. Repeat steps 4 to 8 until it gets inside the standard value.
10. Repeat steps 3 to 9 for each mode.
11. Press [OK].
(1) Procedure
1. "Service Mode screen"
Press [ADF].
2. "ADF Adjustment screen"
Press [Side Edge].
3. "ADF Adjustment: Side Edge screen"
Press [1-Sided], [2-Sided (Front)], or [2-Sided (Back)] to select the mode.
4. Press [Test Copy].
5. "Test Copy screen"
Select A3 (for metric) or 11 x 17 (for inch) paper, and press the Start key with the adjustment chart set to DF.
6. Press [END].
7. Fold the output paper into two at the center in the main scan direction, and check the discrepancy of the print center line.
Standard value: ± 3.0 mm or less
8. "ADF Adjustment: Side Edge screen"
Enter a value through the [+]/[-] or numeric keys and press [Setting].
Setting range: - 2.96 (image: to the rear) to + 2.96 mm (image: to the front)
1 step = 0.04 mm
9. Repeat steps 4 to 8 until it gets inside the standard value.
10. Repeat steps 3 to 9 for each mode.
11. Press [OK].
(1) Procedure
1. "Service Mode screen"
Press [ADF].
2. "ADF Adjustment screen"
Press [Resist Loop Adj.].
3. "Resist Loop Adj. screen"
I-48
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
(1) Procedure
1. "Service Mode screen"
Press [ADF].
2. "ADF Adjustment screen"
Press [Original Size Adj.].
3. "Original Size Adj. screen"
Press [Max. Width].
4. With A3 (for metric) or 11 x 17 (for inch) paper set to DF, press the Start key.
5. Check to see if the result is OK.
6. Press [Min. Width].
7. With B6S (for metric) or 5.5 x 8.5S (for inch) size paper set to DF, press the Start key.
8. Check to see if the result is "OK".
9. Press [OK].
(1) Procedure
1. "Service Mode screen"
Press [ADF].
2. "ADF Adjustment screen"
Press [Density Adj.].
3. "Density Adj. screen"
Set the white chart to DF.
Note
• Be sure to set the white chart in the A4 direction.
(1) Procedure
1. "Service Mode screen"
Press [ADF].
2. "ADF Adjustment screen"
Press [Scan Position Adjustment].
3. "Scan Position Adjustment screen"
Press [Test Copy].
4. "Test Copy screen"
Select A3 (for metric) or 11 x 17 (for inch) paper, and press the Start key with the adjustment chart set to ADF.
5. Press [END].
6. Check the read position.
Standard value [1]: 10 ± 1.0 mm
I-49
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
[1]
50gaf3c012na
(1) Procedure
1. "Service Mode screen"
Press [ADF].
2. "ADF Adjustment screen"
Press [Sensor Auto Adjust].
3. "ADF Sendor Adjustment screen"
Press [Initialize And Sensor Auto Adj.] or [ADF Sensor Auto Adj.].
4. Press the Start key.
Check the check results, the initialization, and the sensors 1 to 4 to see if they are "OK."
5. Press [END].
4.9 Finisher
4.9.1 Center Staple Position (SD-507)
Adjusts the stapling position in the sub scan direction while in the stitch-and-fold by SD-507.
Note
• Before conducting this adjustment, make sure that the adjustment of the half-fold position has been completed.
(See I.4.9.2 Half-Fold Position (SD-507))
(1) Procedure
1. "Service Mode screen"
Press [Finisher].
2. "Finisher Adjustment screen"
Press [Center Staple Position].
3. "Center Staple Position Adj. screen"
Press each key and select the paper size to be adjusted.
4. Press [Test Copy].
5. "Test Copy screen"
With 5 or more originals (2 or more sheets at the finish of the stitch-and-fold) set to DF, select suitable paper and press the Start key.
6. Press [END].
7. Check the stitch-and-fold position of paper and the position of the staple in the sub scan direction.
Standard value [1]: 0 ± 1.5 mm
I-50
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
[1]
4511f3c005na
(1) Procedure
1. "Service Mode screen"
Press [Finisher].
2. "Finisher Adjustment screen"
Press [Half-Fold Position].
3. "Half-Fold Position Adjustment screen"
Press each key to select the paper size to be adjusted.
4. Press [Test Copy].
5. "Test Copy screen"
With the original set to DF, select a paper size and press the Start key.
6. Press [END].
7. Fold the output paper along the folding line and check the paper edge to see if it is not shifted [1].
Standard value [1]: 0 ± 1.5 mm
[1]
4511f3c006na
(1) Procedure
1. "Service Mode screen"
Press [Finisher].
2. "Finisher Adjustment"
Press [Punch Horizontal Position].
3. "Punch Horizontal Position Adj. screen"
Press [Test Copy].
4. With the original set to DF, select a suitable paper size and press the Start key.
5. Press [END].
Return to the punch horizontal position adjustment screen.
6. Check the distance between the paper edge and the center of the punch hole.
Standard value [1]: 11 mm (metric), 9.5 mm (inch) and 10.5 mm (swedish)
I-51
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
[1]
4512f3c003na
(1) Procedure
1. "Service Mode screen"
Press [Finisher].
2. "Finisher Adjustment screen"
Press [Punch Resist Loop].
3. "Punch Resist Loop screen"
Press [Test Copy].
4. With the original set to DF, select a suitable paper size and press the Start key.
5. Press [END].
6. Check the punch holes to see if they are parallel with the paper edge. And also check to see if a jam occurs.
4512f3c004na
4.10.1 Procedure
1. "Service Mode screen"
Press [Firmware Version].
2. "Firmware Version screen"
Press [1] or [2] to display the intended item.
3. Press [END].
I-52
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
I-53
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
I-54
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
I-55
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
4. Press [Fix].
Note
• About functions of each switch, see to "I.4.11.3.(2) List of software SW for CS Remote Care".
I-56
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
SW 11 0 Timer 1
RING reception → CONNECT
reception *6 *6 0
1 *6 *6 0
2 *6 *6 0
3 *6 *6 0
4 *6 *6 0
5 *6 *6 1
6 *6 *6 0
7 *6 *6 0
SW 12 0 Timer 2 *7 *7 0
1 Dial request completed → CONNECT reception *7 *7 0
2 *7 *7 0
3 *7 *7 0
4 *7 *7 0
5 *7 *7 0
6 *7 *7 1
7 *7 *7 0
SW 13 0 to 7 Reservation - - 0
SW 14 0 Timer 4 *8 *8 0
1 Line connection → Start request *8 *8 0
telegram delivery
2 *8 *8 0
3 *8 *8 0
4 *8 *8 0
5 *8 *8 1
6 *8 *8 0
7 *8 *8 0
SW 15 0 Timer 5 *9 *9 0
1 Wait time for other side's response *9 *9 1
2 *9 *9 1
3 *9 *9 1
4 *9 *9 1
5 *9 *9 0
6 *9 *9 0
7 *9 *9 0
SW 16 0 to 7 Reservation - - 0
SW 17 0 to 7 Reservation - - 0
SW 18 0 Attention display Do not call Call 1
To set weather to give the alarm display when using the modem
but the power for the modem is OFF.
1 to 7 Reservation - - 0
SW 19 to SW 0 to 7 Reservation - - 0
40
*1 Baud rate
Mode 01-7 01-6 01-5 01-4
9600 bps 0 1 1 0
19200 bps 0 1 1 1
"38400 bps" 1 0 0 0
*2 Modem redial interval
Mode 05-3 05-2 05-1 05-0
1 minute 0 0 0 1
2 minutes 0 0 1 0
"3 minutes" 0 0 1 1
4 minutes 0 1 0 0
5 minutes 0 1 0 1
6 minutes 0 1 1 0
7 minutes 0 1 1 1
8 minutes 1 0 0 0
9 minutes 1 0 0 1
10 minutes 1 0 1 0
I-57
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
I-58
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
(b) Use
• Use to newly build or change the system.
(c) Setting/Procedure
• Select E-Mail, Modem, or Fax.
• Fax is available only when the optional Fax kit is being installed.
E-Mail1 (Duplex) E-Mail2 (Simplex (from machine to center))
Modem Fax
(2) ID Code
(a) Functions
• To register the Service ID.
(b) Use
• Use when registering and changing Service ID.
(c) Setting/Procedure
• Enter a 7-digit code from the 10-Key Pad. (0000001 to 9999999)
<Registration>
• Press ID Code and enter the Service ID.
• Press [ID code] to register the ID.
I-59
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
• The [Detail Setting] will appear when the ID has been registered.
(b) Use
• Use to change the set contents.
• Use to register the machine to the CS Remote Care Center.
(c) Setting/Procedure
1. Call the Service Mode to the screen.
2. Press [CS Remote Care].
3. Touching the [Detail Setting] will display the basic setting.
Basic Setting
1. Set the Center ID and the phone No.
2. When e-mail is selected for system and all setup procedures are completed, E-mail address of the Center is displayed.
* When entering the phone No, 10-Keys and keys on the screen have following meanings.
[-] Pose : Waits to start transmitting after dialing
[W] Wait : Detects the dial tone of the other end
[T] Tone dial : Carry out tone dialing
[P] Pulse dial : Carry out pulse dialing
[*], [#] : To be used as necessary
<Schedule (Only when the [E-Mail2] is selected)>
• Set the schedule of notification to the center.
• Up to three different notification schedules can be registered.
• Select the notification cycle from [Day], [Week], or [Month].
When selecting [Day] for the notification cycle, set the Day Frequency.
When selecting [Week] for the notification cycle, set the Week Frequency and day of the week.
When selecting [Month], set the Month Frequency and the date of the month.
<Center Notification (Only when the [E-Mail2] is selected)>
• Select the items of data that will be sent to the center in one-way transmission through E-Mail2.
• The following table shows each of the notification item keys and corresponding data.
[1] Sales count data [7] EKC data
[2] Error count data [8] Adjustment data
[3] Service count data [9] Not used
[4] Life count data [10] Not used
Life cycle data
[5] CSRC-System data [11] Not used
Device config data
[6] History data [12] Not used
Note
• Multiple items of data can be selected and sent at one time. However, be sure that only EKC data cannot be sent together with
other items of data.
Initial Transmission
• Touching the Initial Transmission key will sent the information to the CS Remote Care Center to register the machine.
(Only when the Modem or Fax is selected on the system Input.)
(b) Use
• Use to set or change the date and time-of-day.
(c) Setting/Procedure
1. Call the Service Mode to the screen.
2. Press [CS Remote Care].
3. Press [Detail Setting] to access Date & Time Setting.
4. Enter the date (month, day and year), time-of-day, and the time zone from the 10-Key Pad.
5. Press [SET] to start the clock.
I-60
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
(b) Use
• To be used for setting CS Remote Care.
• To be used for reset the every data of the Center to default.
Note
• If RAM Clear is selected during transmission, RAM clear processing will be implemented at the time the transmission is
completed regardless of whether it is done properly or not.
(c) Setting/Procedure
• The default setting is "Unset."
Set "Unset"
(b) Use
• Use to output and use the Communication Log.
(c) Setting/Procedure
1. Call the Service Mode on the screen.
2. Press [CS Remote Care].
3. Press [Detail Setting] to access [Communication Log Print].
4. Load Tray 1 or Bypass Tray with A4S or 81/2 x 11 paper.
5. Press Start key to print out the Communication Log.
(b) Use
• To change the settings for CS Remote Care as necessary.
(c) Setting/Procedure
For procedures on settings, see "I.4.11.3 Software SW setting for CS Remote Care".
(b) Use
• To use when changing the intervals for resending E-Mails when transmission error occurred.
(c) Setting/Procedure
• The default setting is 60 minute.
"60 minute" (10 to 1440)
(b) Use
• To set the command to be issued at the time of Modem Initialization.
(c) Setting/Procedure
• Enter the command and press [SET] to register.
I-61
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
(b) Use
• To set the address of the POP3 Server.
• POP3 server address can be set with IP address or the domain name.
(c) Setting/Procedure
<Input IP Address>
• IP Address Version 4 format
[0 to 255].[0 to 255].[0 to 255].[0 to 255]
<Input FQDN>
• Enter the domain name.
(b) Use
• To set the logon name for the POP3 server.
(c) Setting/Procedure
• The default setting is No.
• Up to 64 characters (alphanumeric characters and symbols) can be used.
(b) Use
• To set the logon password for the POP3 server.
(c) Setting/Procedure
• The default setting is No.
• Up to 15 characters (alphanumeric characters and symbols) can be used.
(b) Use
• To set the e-mail address.
(c) Setting/Procedure
• The default setting is No.
• Up to 129 characters (alphanumeric characters and symbols) can be used.
(b) Use
• To set whether or not to use Mail Check and the time interval for the POP server used for the CS Remote Care.
• To change the time interval for Mail Check.
(c) Setting/Procedure
• The default setting is No.
“No” (1 to120 min., No)
(b) Use
• To change the timeout period for connection during reception.
(c) Setting/Procedure
• The default setting is 60 Sec.
I-62
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
(b) Use
• To authenticate the APOP during reception.
(c) Setting/Procedure
• The default setting is No.
Yes “No”
(b) Use
• To set the SMTP server address
• SMTP server address can be set by the IP address or the domain name.
(c) Setting/Procedure
<Input IP Address>
• IP Address Version 4 format
[0 to 255].[0 to 255].[0 to 255].[0 to 255]
<Input FQDN>
• Enter the domain name.
(b) Use
• To set the Port Number of the SMTP Server.
(c) Setting/Procedure
• The default setting is 25.
“25” (1 to 65535)
(b) Use
• To change the timeout period for connection during transmission.
(c) Setting/Procedure
• The default setting is 60 Sec.
“60 Sec” (30 to 300 Sec)
(b) Use
• To use when authenticating during transmission.
Available authentication mode: POP Before SMTP, SMTP authentication
(c) Setting/Procedure
• The default setting is OFF.
“OFF” POP Before SMTP SMTP Authentication
* Setting to “POP Before SMTP” will set the time for POP Before SMTP.
• The default setting is 60 Sec.
I-63
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
(b) Use
• Use to determine the correct transmission and reception using CS Remote Care.
(c) Setting/Procedure
• Press the Start key to let the machine start the transmission and reception test.
• The test procedure and result will be displayed on the screen.
(b) Use
• Use to initialize the contents for the server setting.
(c) Setting/Procedure
• The default setting is No.
Yes “No”
I-64
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
(Center ID of the host is not identical with the one of start request
telegram.)
Check Center ID setting of the main unit side.
001A Device ID inconsistency • Check Device ID setting of the main unit side.
(Device ID of the host is not identical with the one of start request
telegram.)
Check the setting of the host side.
001B Device ID Unregistered • Check Device ID setting of the main unit side.
(Request telegram 2 (Constant data transmitting, Emergency call)
comes from the main unit that has not registered Machine ID yet.)
Check the setting of the host side.
001E Impossible to change (During printing) • Try again when the machine is not printing.
(Setting cannot be changed because the setting change is made
during the machine is printing or starts printing.)
0020 Timeout of Telegram Delivery • Try communication again.
(At waiting mode of telegram delivery the machine fails to receive the
telegram in a given time.)
0027 Transmission / Receiving collision • Try communication again.
(Receiving is detecting during transmitting processing)
Note
• When a code other than the ones listed above is displayed, contact KMBT and inform the error code.
I-65
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
4.12 System 2
4.12.1 Data Capture
Set the availability/unavailability of the capture of the print job data. Keeping the print data captured allows the reproduction of a print with which
a trouble occurred. (For particulars, see "TROUBLESHOOTING (IC-207).")
(1) Procedure
1. "Service Mode screen"
Press [System 2].
2. "System Input screen"
Press [Paper Size Setting].
3. "Paper Size Setting screen"
Select [Tray 3] or [LCT] and press [Paper size].
4. Press [A4] or [81/ x 11].
2
5. Press [OK] twice to return to [System Input screen].
I-66
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
(2) Procedure
1. "Service Mode screen"
Press [System 2].
2. "System Input screen"
Press [DipSW Setting].
3. "Software Switch Setting screen"
Press [SW No.].
4. Press the [+]/[-] or numeric keys to enter the DipSW No.
In "SW Setting value", 8-bit data of the DipSW number selected is displayed in binary digit and hexadecimal digit.
5. Press [Bit No.].
6. Press the [+]/[-] or numeric keys to enter the bit number.
7. Press either of [OFF (0)] or [ON (1)] of "Bit Data" to set a value.
8. Press [Set].
9. Repeat steps 3 to 8 to set necessary software DipSW.
10. Press [OK].
I-67
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
Default setting
DIPSW Bit Function Set value
Japan Inch Metric
2 Print stop condition after toner supply display • 100 prints or its equivalent: 1 1 1
3 Set the copy count that is printed until the print is 4-3=0, 4-2=0 1 1 1
prohibited after a message set by DipSW4-0/1 is • 400 prints or its equivalent:
displayed. 4-3=0, 4-2=1
• 700 prints or its equivalent:
4-3=1, 4-2=0
• 1000 prints or its equivalent:
4-3=1, 4-2=1
4 proof copy • 0: Valid 0 0 0
• 1: Invalid
5 Job stop when there remains no toner • 0: Not stop 1 1 1
• 1: Stop
6 copy reservation • 0: Valid 0 0 0
• 1: Invalid
7 Detection of the toner bottle when installed • 0: Not detects 0 0 0
• 1: Detects
5 0 - - 0 1 0
1 0 0 1
2 0 0 0
3 0 0 0
4 0 0 0
5 Toner save setting • No adjustment made: 5-6=0, 0 0 0
6 Toner consumption can be reduced by bringing 5-5=0 0 0 0
the developing bias and the charging grid • Toner consumption increased
potential down below 50V (20 steps). And it is (Image density increased):
also possible to increase the image density a 5-6=0, 5-5=1
little by bringing the potential up above 50V (20 • Toner consumption reduced
steps). (Image density reduced): 5-6=1,
5-5=0
• No adjustment made: 5-6=1,
5-5=1
7 - - 0 0 0
6 0 Preliminary drum rotation of when the power is • 0: Not rotate 0 0 0
on • 1: Rotate
1 Selection of K size for machine dispatched to • 0: Metric size 0 0 0
Taiwan (original size) • 1: K size
2 Selection of K size for machine dispatched to 0 0 0
Taiwan (bypass)
3 - - 0 0 0
4 0 0 0
5 1 1 1
6 1 1 1
7 0 0 0
7 0 1 0 0
1 0 0 0
2 1 0 0
3 0 0 0
4 0 1 0
5 0 0 0
6 0 0 0
7 0 0 0
8 0 1 0 0
1 1 0 0
2 Print inhibition when getting at PM • 0: Invalid 0 0 0
• 1: Valid
3 - - 0 0 0
4 0 0 0
5 0 0 0
6 PM counting method of A3 (11 x 17) • 0: 1 count 0 0 0
• 1: 2 counts
7 - - 0 0 0
9 0 Copy quantity limit • No limit: 9-3=0, 9-2=0, 9-1=0, 0 0 0
1 9-0=0 0 0 0
I-68
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
Default setting
DIPSW Bit Function Set value
Japan Inch Metric
2 • 1 print: 9-3=0, 9-2=0, 9-1=0, 0 0 0
9-0=1
3 0 0 0
• 3 prints: 9-3=0, 9-2=0, 9-1=1,
9-0=0
• 5 prints: 9-3=0, 9-2=0, 9-1=1,
9-0=1
• 9 prints: 9-3=0, 9-2=1, 9-1=0,
9-0=0
• 10 prints: 9-3=0, 9-2=1, 9-1=0,
9-0=1
• 20 prints: 9-3=0, 9-2=1, 9-1=1,
9-0=0
• 30 prints: 9-3=0, 9-2=1, 9-1=1,
9-0=1
• 50 prints: 9-3=1, 9-2=0, 9-1=0,
9-0=0
• 99 prints: 9-3=1, 9-2=0, 9-1=0,
9-0=1
• 250 prints: 9-3=1, 9-2=0, 9-1=1,
9-0=0
• No limit: 9-3=1, 9-2=0, 9-1=1,
9-0=1
• No limit: 9-3=1, 9-2=1, 9-1=0,
9-0=0
• No limit: 9-3=1, 9-2=1, 9-1=1,
9-0=0
• No limit: 9-3=1, 9-2=1, 9-1=1,
9-0=1
4 Copy protect image density setting • Normal: 9-5=0, 9-4=0 0 0 0
5 The density of the copy protects image tends to • Darker 1: 9-5=0, 9-4=1 0 0 0
be lighter entirely under the environment of high • Darker 2: 9-5=1, 9-4=1
temperature and high humidity. In this case, set
the density of the copy protect image to be
darker
6 - - 0 0 0
7 0 0 0
10 0 0 0 0
1 1 1 1
2 1 1 1
3 0 0 0
4 0 0 0
5 0 0 0
6 0 0 0
7 Jam code display • 0: Not displayed 1 1 1
• 1: Displayed
11 0 - - 0 0 0
1 1 1 1
2 0 0 0
3 0 0 0
4 0 0 0
5 0 0 0
6 0 0 0
7 0 0 0
12 0 0 0 0
1 0 0 0
2 0 0 0
3 Print count setting up to the print inhibition when • 1000 prints: 12-5=0, 12-4=0, 0 0 0
4 getting at PM 12-3=0 0 0 0
When getting at DipSW8-2PM with the print • 2000 prints: 12-5=0, 12-4=0,
5 inhibition set to "1", the print stops after getting 12-3=1 0 0 0
at the PM count shown on the right. • 3000 prints: 12-5=0, 12-4=1,
12-3=0
• 4000 prints: 12-5=0, 12-4=1,
12-3=1
• 5000 prints: 12-5=1, 12-4=0,
12-3=0
6 - - 0 0 0
I-69
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
Default setting
DIPSW Bit Function Set value
Japan Inch Metric
7 0 0 0
13 0 0 0 0
1 0 0 0
2 0 0 0
3 Jaggy filter selection • 0: OFF 0 0 0
• 1: ON
4 - - 0 0 0
5 0 0 0
6 Discrimination level of the non-image auto erase • Corresponding to dark original: 1 1 1
7 mode 13-7=0, 13-6=0 0 0 0
• Standard: 13-7=0, 13-6=1
• Corresponding to light
interference: 13-7=1, 13-6=0
• -: 13-7=1, 13-6=1
14 0 - - 0 1 0
1 0 1 0
2 0 1 0
3 0 1 0
4 0 0 0
5 0 0 0
6 0 0 0
7 0 0 0
15 0 0 0 0
1 0 0 0
2 0 0 0
3 0 0 0
4 0 0 0
5 0 0 0
6 Stop/non-stop due to overload when not • 0: Stop at 400 sheets 0 0 0
connected to FS/job tray. • 1: Not stop
7 - - 1 1 1
16 0 Fusing temperature while in the low power mode • The fusing heater lamps /1 (L2) 0 1 1
1 Set the fusing temperature while in the low and /2 (L3) turn on when the 0 0 0
power mode. thermistors /1 (TH1) and /2
(TH2) are respectively at 70
degrees, and turn OFF when
they are at 80 degrees.:
16-1=0, 16-0=0
• The fusing heater lamps /1 (L2)
and /2 (L3) turn ON when the
thermistors /1 (TH1) and /2
(TH2) are respectively at 120
degrees, and turn OFF when
they are at 130 degrees.:
16-1=0, 16-0=1
• The fusing heater lamps /1 (L2)
and /2 (L3) turn ON when the
thermistors /1 (TH1) and /2
(TH2) are respectively at 150
degrees, and turn OFF when
they are at 160 degrees.:
16-1=1, 16-0=0
• The fusing heater lamps /1 (L2)
and /2 (L3) turn ON when the
thermistors /1 (TH1) and /2
(TH2) are respectively at 70
degrees, and turn OFF when
they are at 80 degrees.:
16-1=1, 16-0=1
2 Heater operation • 0: Heater turns ON at all times. 1 1 1
• 1: Heater is OFF while in the
sleep mode.
3 Print permission before conducting TCR • 0: Permit 1 1 1
adjustment • 1: Prohibit
4 - - 0 0 0
5 0 0 0
I-70
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
Default setting
DIPSW Bit Function Set value
Japan Inch Metric
6 Dot diameter adjustment control • The humidity is 60% or more 1 1 1
7 Change the timing when the dot diameter and the power switch turns OFF 0/1 0 0
adjustment is made. for more than 8 hours.: 16-7=0,
16-6=0
• The power switch turns OFF for
more than 8 hours.: 16-7=0,
16-6=1
• At all times: 16-7=1, 16-6=0
• None: 16-7=1, 16-6=1
17 0 Foolscap size setting • 81/ x 13: 17-2=0, 17-1=0, 1 1 1
2
1 Set the definition of the foolscap size. 1 1 1
17-0=0
2 • 81/ x 13: 17-2=0, 17-1=0, 0 0 0
4
17-0=1
• 81/ x 13: 17-2=0, 17-1=1,
8
17-0=0
• 8 x 13: 17-2=0, 17-1=1, 17-0=1
3 - - 0 0 0
4 0 0 0
5 0 0 0
6 0 0 0
7 Separation claw operation OFF mode (for • 0: Normal 0 0 0
destination to China) • 1: OFF
18 0 Separation of a defective part from the tray 1 • 0: Normal 0 0 0
(upper stage of the main body) • 1: Separated
1 Separation of a defective part from the tray 2 0 0 0
(lower stage of the main body)
2 Separation of a defective part from the bypass 0 0 0
feed
3 - - 0 0 0
4 Separation of a defective part from the tray 3 • 0: Normal 0 0 0
(PC-206 upper stage/PC-407) • 1: Separated
5 Separation of a defective part from the tray 4 0 0 0
(PC-206 lower stage)
6 Separation of a defective part from the tray 5 0 0 0
(LU)
7 - - 0 0 0
19 0 Separation of a defective part from the printer • 0: Normal 0 0 0
controller (IC) • 1: Separated
1 Separation of a defective part from the FAX kit 0 0 0
(FK)
2 - - 0 0 0
3 Separation of a defective part from HDD • 0: Normal 0 0 0
• 1: Separated
4 - - 0 0 0
5 Separation of a defective part from the scanner • 0: Normal 0 0 0
• 1: Separated
6 - - 0 0 0
7 Separation of a defective part from DF • 0: Normal 0 0 0
20 0 Separation of a defective part from the network • 1: Separated 1 1 1
1 Separation of a defective part from IEEE1284 0 0 0
2 Separation of a defective part from USB 0 0 0
3 - - 0 0 0
4 0 0 0
5 Separation of a defective part from SD • 0: Normal 0 0 0
• 1: Separated
6 - - 0 0 0
7 0 0 0
21 0 1 0 1
1 Security print key display on the box initial • 0: Not displayed 0 0 0
screen • 1: Displayed
2 Platen/ADF size recognition switchover • 0: 81/ x 14 0 0 0
2
• 1: Foolscap
I-71
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
Default setting
DIPSW Bit Function Set value
Japan Inch Metric
3 - - 0 0 0
4 Operation at key counter removal • 0: Destroy jobs 0 0 0
• 1: Not destroy jobs
5 Platen small size (81/2 x 11/A4 or less) setting • 0: A notice is made in a size 0 1 0
detected by APS.
Default setting is "1" for inch and "0" for metric.
• 1: A notice is made as A4
(Japan) /81/2 x 11 (inch) size.
6 Operation at key counter removal (printer) • 0: Ignore 0 0 0
• 1: (same as the) Setting of
DipSW1-0
7 - - 0 0 0
22 0 FAX print operation when a parallel vendor is • 0: Forced memory reception 0 0 0
connected • 1: Print all FAX jobs
1 FAX print fee collection control when a parallel • 0: Not collect for forced memory 0 0 0
vendor is connected reception
• 1: Collect for forced memory
reception, too
2 Printer operation when a parallel vendor is • 0: Permit to print 0 0 0
connected • 1: Prohibit printing
3 Printer operation when a parallel vendor is • 0: Permit confidential print only 0 0 0
connected (Confidential print) • 1: Permit all print
4 - - 0 0 0
5 Non-image area erase when copying with • 0: Not erase 0 0 0
magnification changed (original glass) • 1: Erase
6 Image rotation not at continuous scanning • 0: Rotate to 180 degrees 0 0 0
(original glass) • 1: Not rotate
7 - - 0 0 0
23 0 1 1 1
1 1 1 1
2 1 1 1
3 1 1 1
4 Tray full detection at the exit of 100 sheets while • 0: Not detected 0 0 0
in the FS non-staple (FS-522) • 1: Detected
5 Tray full detection at the exit of 100 sheets while 1 1 1
in the FS staple (FS-522)
6 - - 0 0 0
7 0 0 0
24 0 0 0 0
1 0 0 0
2 0 0 0
3 0 0 0
4 0 0 0
5 0 0 0
6 0 0 0
7 Stop setting between jobs in the continuous print • 0: Does not stop while printing 0 0 0
operation of small jobs. between jobs.
Set this setting to "1" when the problem which • 1: Stop while printing between
the power of the main body turns OFF/ON jobs.
occurs during printing the small jobs
continuously.
25 0 - - 0 0 0
1 0 0 0
2 File operation prohibit setting on the USB script • 0: Prohibit 0 0 0
file • 1: Permit
Note
·Regardless of this setting, file operation is
prohibited when Enhanced Security Mode is
specified to "Valid"
3 Switchover of the TSL control • 0: Normally ON/OFF 0 0 0
• 1: All OFF
4 - - 0 0 0
5 0 0 0
I-72
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
Default setting
DIPSW Bit Function Set value
Japan Inch Metric
6 Image rotation when stapling is not selected • 0: Not rotate 0 0 0
• 1: Rotate to 180 degrees
7 - - 0 0 0
26 0 Polygon motor stop timer • 0: 15 seconds 0 0 0
• 1: 30 seconds
1 - - 0 0 0
2 0 0 0
3 Reference image position for bypass custom • 0: At the center 0 0 0
paper • 1: On the rear side of paper
4 RS-232C I/F setting • 0: Valid 0 0 0
• 1: Invalid
5 - - 0 0 0
6 0 0 0
7 0 0 0
27 0 0 0 0
1 Asterisk display on the job history screen • 0: No asterisk 0 0 0
Not to store the information of "User Name", • 1: "User Name", "Address
"Address Type", "Address", "Document Name", Type", "Address", "Document
and "Destination" on the job history screen, the Name", and "Destination"
information appears as asterisks by setting it to appear as asterisks
"1".
2 - - 0 0 0
3 Short paid warning display in double side setting • 0: Not displayed 0 0 0
when connecting to the old vender • 1: Displayed
4 - - 0 0 0
5 0 0 0
6 0 0 0
7 0 0 0
28 0 0 0 0
1 0 0 0
2 0 0 0
3 0 0 0
4 0 0 0
5 0 0 0
6 0 0 0
7 0 0 0
29 0 Transfer/separation output selection of the user • Normal paper (Japan): 29-2=0, 0 0 0
1 paper (tray) 29-1=0, 29-0=0 0 0 0
Set the transfer/separation output that is • Normal paper (except for
2 applicable when selecting the user paper in Japan): 29-2=0, 29-1=0, 29-0=1 1 1 1
[Paper type] of [Utility menu]. • Thick paper: 29-2=0, 29-1=1,
29-0=0
• Thin paper: 29-2=0, 29-1=1,
29-0=1
• Recycled paper: 29-2=1,
29-1=0, 29-0=0
• Envelope/Thick paper 2:
29-2=1, 29-1=0, 29-0=1
3 TSL (transfer exposure lamp) control of the user • Normal ON control: 29-4=0, 0 0 0
4 paper (tray) 29-3=0 0 0 0
Set the TSL control that is applicable when • All OFF: 29-4=0, 29-3=1
selecting the user paper in [Paper type] of [Utility • Switching over depending on
menu]. When selecting "Switch over depending the environment: 29-4=1,
on the environment," conduct the TSL control by 29-3=0
switching over "Normal ON control"/"All OFF"
according to the humidity detected by the
humidity sensor (HUMS).
5 - - 0 0 0
6 1 1 1
7 0 0 0
30 0 Transfer/separation output selection of the user • Normal paper (Japan): 30-2=0, 0 0 0
1 paper (bypass) 30-1=0, 30-0=0 0 0 0
When selecting the bypass tray, set the transfer/ • Normal paper (except for
separation output that is applicable when the Japan): 30-2=0, 30-1=0, 30-0=1
user paper is selected in [Specialty paper] of
I-73
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
Default setting
DIPSW Bit Function Set value
Japan Inch Metric
2 "Change Tray settings" or when it is selected in • Thick paper: 30-2=0, 30-1=0, 0 0 0
[Paper type] of [Utility menu]. 30-0=0
• Thin paper: 30-2=0, 30-1=1,
30-0=1
• Recycled paper: 30-2=1,
30-1=0, 30-0=0
• Envelope/Thick paper 2:
30-2=1, 30-1=0, 30-0=1
3 TSL control of the user paper (bypass) • Normal control: 30-4=0, 30-3=0 0 0 0
4 When selecting the bypass tray, set the TSL • All OFF: 30-4=0, 30-3=1 0 0 0
control that is applicable when the user paper is • Switching over depending on
selected in [Specialty paper] of "Change Tray the environment: 30-4=1,
settings" or when it is selected in [Paper type] of 30-3=0
[Utility menu].
When selecting "Switch over depending on the
environment," conduct the TSL control by
switching over "Normal control"/"All OFF"
according to the humidity detected by the
humidity sensor (HUMS).
5 - - 0 0 0
6 Long paper print support • 0: Not supported 0 0 0
• 1: Supported
7 FCOT-EE setting • 0: No pre-scan 0 0 0
• 1: Pre-scan
31 0 - - 0 0 0
1 0 0 0
2 0 0 0
3 0 0 0
4 0 0 0
5 0 0 0
6 Audit log setting • 0: Invalid 0 0 0
• 1: Valid
7 - - 0 0 0
32 0 1 1 1
1 0 0 0
2 Output only by the driver setting when printing • 0: Print start after setting paper 0 0 0
custom size paper on the bypass on the bypass
When printing on the custom size paper from the • 1: Print start with the paper
printer driver, custom size setting on the touch setting specified by the driver
panel is skipped by setting it to "1". (No warning)
3 Image log transmission function key display • 0: Invalid 0 0 0
• 1: Valid
4 - - 0 0 0
5 0 0 0
6 0 0 0
7 0 0 0
33 0 Switchover of the punch hole number (PU) • 2 holes (Japan): 30-1=0, 0 1 0
1 While in the use of PU-501, set the number of 30-0=0 0 0 1
punch holes to be displayed on the operation • 3 holes (inch): 30-1=0, 30-0=1
board. This can be set regardless of the • 4 holes (metric): 30-1=1,
destination of the main body. 30-0=0
Default setting is 3 holes for inch and 4 holes for • 4 holes (Sweden): 30-1=1,
metric. 30-0=1
2 - - 0 0 0
3 0 0 0
4 0 0 0
5 0 0 0
6 0 0 0
7 0 0 0
34 0 System ON/OFF while in the sleep or the power • 0: ON 1 1 1
switch (SW2) OFF • 1: OFF
1 FS-522 paper exit tray position • Not fixed: 34-3=0, 34-2=0, 0 0 0
2 Set the stop position of the paper exit tray. 34-1=0 0 0 0
• Tray 1: 34-3=0, 34-2=0, 34-1=1
• Tray 2: 34-3=0, 34-2=1, 34-1=0
• Tray 3: 34-3=0, 34-2=1, 34-1=1
I-74
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
Default setting
DIPSW Bit Function Set value
Japan Inch Metric
3 • Folding/stitch-and-fold tray 0 0 0
(SD): 34-3=1, 34-2=0, 34-1=0
• Not fixed: 34-3=1, 34-2=0,
34-1=1
• Not fixed: 34-3=1, 34-2=1,
34-1=0
• Not fixed: 34-3=10, 34-2=1,
34-1=1
4 Print start permission when SD-507 is supplied • 0: Permit 0 0 0
with paper. • 1: Prohibit
5 Scanned image storage to MS SharePoint • 0: In case of via Proxy, send 0 0 0
Server2007 by Scan To WebDav data by Chunk transfer OFF. In
When the scanned image to MS SharePoint case of not via Proxy, send
Server2007 cannot be stored by Scan To data by Chunk transfer ON.
WebDav, set the setting to "1".With this setting, • 1: In case of WebDAV transfer,
the problem is solved by sending data without send data by Chunk transfer all
being separated into Chunk. OFF.
6 - - 1 1 1
7 Operation improvement when the control unit • 0: Normal operation 0 0 0
(CU-1) is installed • 1: Personal user box appears
When the control unit (CU-1) is installed and the first and "Delete after print" or
document from the personal user box is used, "Not delete after print" can be
the document can be deleted at the same time selected when selecting
as printing if the print setting is not needed. document.
35 0 Custom original support • Does not support custom 0 0 0
1 Set when copying custom originals. originals: 35-1=0, 35-0=0 0 0 0
• Custom original mode: 35-1=0,
35-0=1
• Custom original size AMS
(center zoom): 35-1=1, 35-0=0
• Not allowed: 35-1=1, 35-0=1
2 - - 0 0 0
3 0 0 0
4 0 0 0
5 Address book password export permission • 0: Valid 0 0 0
setting • 1: Invalid
6 Address release setting after sending through • 0: Release 0 0 0
the scanner • 1: Not release/No pop-up
Set whether to release the address and the
settings or not after scanning/faxing.
When setting it to "1", the address and the
settings are stored without a display of pop-up.
7 - - 0 0 0
36 0 1 1 1
1 Telnet used or not used • 0: Not used 0 0 0
• 1: Used
2 Fusing temperature setting when normal paper • Standard: 36-3=0, 36-2=0 0 0 0
3 is selected • Standard + 10 degrees: 36-3=0, 0 0 0
When there occurs a problem (insufficient 36-2=1
fusing, large paper curl) with fusibility while in • Standard + 5 degrees: 36-3=1,
the selection of plain paper, change the fusing 36-2=0
set temperature. • Standard - 10 degrees: 36-3=1,
·Countermeasure 36-2=1
1) Increase the temperature: To suppress a jam
due to an insufficient fusing and the wind-up of
paper around the roller.
2) Decrease the temperature: To suppress a
paper curl and the undulation of paper.
4 Fusing temperature setting when thick paper, • 0: Standard 0 0 0
envelope or label is selected • 1: Standard + 10 degrees
When there occurs a problem (insufficient
fusing) with fusibility while in the selection of
thick paper, envelope and label, change the
fusing set temperature. (For countermeasure,
see DIPSW 36-2, 3.)
I-75
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
Default setting
DIPSW Bit Function Set value
Japan Inch Metric
5 Fusing temperature setting when thin paper is 0 0 0
selected.
When there occurs a problem (insufficient
fusing) with fusibility while in the selection of thin
paper, change the fusing set temperature. (For
countermeasure, see DIPSW 36-2, 3.)
6 Fusing temperature setting when OHP is • Standard: 36-7=0, 36-6=0 0 0 0
7 selected. • Standard + 10 degrees: 36-7=0, 0 0 0
When there occurs a problem (insufficient 36-6=1
fusibility and large paper curl) with fusibility while • Standard - 20 degrees: 36-7=1,
in the selection of OHP, change the fusing set 36-6=0
temperature. (For countermeasure, see DIPSW • Standard - 10 degrees: 36-7=1,
36-2, 3.) 36-6=1
37 0 Operation when FS reaches the maximum • 0: Restore automatically 0 0 0
capacity • 1: Restore manually
1 FAX stamp setting • 0: Invalid 0 0 0
• 1: Valid
2 Image selection when fixing motor clock • 0: Copier image 0 0 0
adjusted • 1: Test pattern No.9
3 Switchover of the original glass and the ADF • No setting: 37-4=0, 37-3=0 0 0 0
4 size detection • Size detection setting of 81/ x 0 0 0
2
This setting is to support the originals of other
than the standard size. 131/2 (for Hong-Kong area):
37-4=0, 37-3=1
• Detection setting of 81/ x 14
2
(for Europe area): 37-4=1,
37-3=0
5 Size conversion of A4/81/2 x 11 when the • 0: Invalid 0 0 0
• 1: Valid
original glass is small size
This setting is to convert the size conversion of
the small originals which are detectable.
Note
·The size conversion of the small size
originals which are undetectable can be set
with Dipsw21-5.
6 Frame Erasure Setting when selecting [Minimal] 0 0 0
in the magnification
7 Paper selection of different direction when APS • 0: Priority to productivity 0 0 0
is ON • 1: Priority to the paper in same
directionValid
38 0 - - 0 0 0
1 0 0 0
2 0 0 0
3 Operation at setting paper onto the bypass feed • Reset size with selecting the 0 0 0
4 tray bypass feed tray: 38-4=0, 0 0 0
Set the operation when setting paper onto the 38-3=0
bypass feed tray.) • Does not reset size with
selecting the bypass feed tray:
38-4=0, 38-3=1
• Reset size without selecting the
bypass feed tray: 38-4=1,
38-3=0
• Reset size without selecting the
bypass feed tray: 38-4=1,
38-3=1
5 The number of copies stored in the box in • 0: 1 copy 0 0 0
printing • 1: Some copies specified with
the driver
6 - - 0 0 0
7 0 0 0
39 0 0 0 0
1 0 0 0
2 LDAP retrieval when manual input is prohibited • 0: Invalid 1 1 1
• 1: Valid
3 - - 0 0 0
4 0 0 0
I-76
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
Default setting
DIPSW Bit Function Set value
Japan Inch Metric
5 Performance improvement when using the Scan • 0: Specify the resolution when 0 0 0
to HDD scanning
Set the converting resolution of the scanner. • 1: Convert the resolution with
Note software after scanning
·When set to "0", the image is converted at
the resolution specified with the press panel.
However with the default setting (200dpi), the
performance speed is high but the image
quality is degrated.
·When set to "1", the image is scanned at
600dpi.
·When set to "1", the resolution is converted
with the software so that the performance
speed is slowed down.
6 ScanToBox/FaxToBox Setting when the • 0: Invalid 0 0 0
management unit, the vender and the key • 1: Valid
counter are installed
7 Command support setting of Media Type • 0: Not support setting of Media 0 0 0
Emperor Type.
The countermeasure for the trouble that the A3 • 1: Support setting of Media
double-sided printing job is not performed Type.
nomally when orderd by PCL5.
This is default setting to prevent the trouble.
Note
·When "1" is selected for this setting, Media
Type is supported but print abnormality may
occur.
40*DIPS 0 Wake-up by the recovery of the link change • 0: Invalid 1 1 1
W 40 is It wakes up when the LAN cable is connected • 1: Valid
the and the LED on the LAN connecting port turns
setting of ON.
WakeOn (In case that the LAN cable is connected to be
Lan ready to communicate.)
function. 1 Wake-up by receiving magic packet 1 1 1
It wakes up when receiving the magic packet
that is sent from the software with Wake On Lan
function.
(In case of receiving a particular packet
communication via network.)
2 - - 0 0 0
3 Wake-up by receiving multi cast packet • 0: Invalid 0 0 0
It wakes up when receiving the broad cast • 1: Valid
packet (concurrent transmission that specifies
the multi communication partners) that is sent
from PC or the network device.
(In case of receiving a particular packet
communication via network.)
4 Wake-up by receiving broadcast packet 0 0 0
It wakes up when receiving the broad cast
packet (concurrent transmission to the
unspecified number of communication partners)
that is sent from PC or the network device.
(In case of receiving a particular packet
communication via network.)
5 Wake-up by receiving ARP/IPv4 request packet 0 0 0
It wakes up when receiving the ARP/IPv4
request packet (packet that is for specifying the
communication partner that has IPv4 address
setting to be sent) that is sent from PC or the
network device.
(In case of receiving a particular packet
communication via network.)
6 Wake-up by receiving IPv4 direct packet 1 1 1
It wakes up with the operation of PSWC or the
external application soft.
(In case of receiving a particular packet
communication via network.)
I-77
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
Default setting
DIPSW Bit Function Set value
Japan Inch Metric
7 Wake-up by receiving IPv6 direct packet 1 1 1
It wakes up with the operation of PSWC or the
external application soft under the environment
being connected to IPv6 network.
(In case of receiving a particular packet
communication via network.)
41 0 - - 0 0 0
1 0 0 0
2 0 0 0
3 0 0 0
4 0 0 0
5 0 0 0
6 0 0 0
7 0 0 0
42 0 0 0 0
1 0 0 0
2 0 0 0
3 0 0 0
4 0 0 0
5 0 0 0
6 0 0 0
7 0 0 0
43 0 1 1 0
1 1 1 1
2 0 0 0
3 0 0 0
4 0 0 0
5 0 0 0
6 0 0 0
7 0 0 0
44 0 0 0 0
1 SSL connection setting • 0: Does not conduct the SSL 0 0 0
Set the SSL connection setting when the LDAP connection (port 636)
is connected to the AD server and the • 1: Conduct the SSL connection
communication error occurs. (port 636)
Note
·This function is available only when the
firmware with the PKI Card System Control
Software is installed.
2 AD server authentication setteing • 0: Does not perform AD server 0 0 0
Set whether to perform the authentication of authentication
Principal Name taken out of the PKI card by the • 1: Perform AD server
AD server. authentication
Note
·This function is available only when the
firmware with the PKI Card System Control
Software is installed.
3 Domain specification setting when AD server • 0: Domain Name 0 0 0
authentication is perfomed • 1: FQDN Name
Set the domain specification when AD server (HOST.DOMAIN)
authentication is perfomed.
Note
·This function is available only when the
firmware with the PKI Card System Control
Software is installed.
4 - - 0 0 0
5 Scan to Me/Scan to Home functions • 0: Invalid 0 0 0
Change Scan to Me/Scan to Home functions. • 1: Valid
Note
·This function is available only when the
firmware with the PKI Card System Control
Software is installed.
I-78
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
Default setting
DIPSW Bit Function Set value
Japan Inch Metric
6 Scan to Home function • 0: Valid 0 0 0
After the DIPSW 44-5 is set to "1", only Scan to • 1: Invalid
Me function will be enabled by setting this
DIPSW to "1", which disables Scan to Home
function.
Note
·This setting is available only when the
DIPSW 44-5 is set to "1".
·This function is available only when the
firmware with the PKI Card System Control
Software is installed.
7 - - 0 0 0
45 0 0 0 0
1 0 0 0
2 0 0 0
3 0 0 0
4 0 0 0
5 0 0 0
6 0 0 0
7 0 0 0
4.12.10 ISW
For particulars, See "J. REWRITING OF FIRMWARE"
4.12.11 Option
Let the main body recognize the installing condition of the optional HDD and FAX.
(1) Procedure
1. "Service Mode screen"
Press [System 2].
2. "System Input screen"
Press [Option].
3. "Option screen"
Press [Installed] or [Not Installed] to select the installation or non-installation of the HDD, FAX and stamp.
4. Press [OK].
(1) Procedure
1. "Service Mode screen"
Press [System 2].
2. "System Input screen"
Press [Network FAX Setting].
3. " Network FAX Setting screen"
Press either [ON] or [OFF] to choose whether to use the network FAX (IP address FAX / SIP FAX / Internet FAX) or not.
NOTE
• When it is set to "ON", you can choose whether to use or not by performing the following setting.
• [Administrator Setting] →[Network Setting] →[Network FAX Setting] →[Network FAX Function Settings]
4. Press [OK].
I-79
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
(1) Procedure
1. Prepare a USB memory on which the driver data of the loadable device to be used was written.
2. Insert the USB memory into the USB port at the rear side of the main body.
3. Enter the Service Mode.
Press [System 2].
4. "System 2 screen"
Press [Driver Install].
5. "System Input screen"
Press [SET].
6. Press the Start key.
7. Check that the control panel shows the message indicating that the data has been installed correctly.
8. Turn OFF Main power switch (SW1) and wait 10 seconds, and then turn ON again.
9. Remove the USB memory from the USB port.
(1) Procedure
1. Turn ON the main power switch (SW1).
2. With the Utility/Counter key pressed, turn ON the power switch (SW2).
3. Press [Trouble reset] to release a trouble with [OK] displayed.
4. Turn OFF and ON the power switch (SW2).
I-80
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
NOTE
• [Counter Recovery] is displayed when the error code related to NRB occurs.
6. Once the counter recovery completes, press [Yes] and turn the SW1 OFF/ON.
7. If the counter recovery does not complete, the trouble of NVRAM board (NRB) may be the reason. Contact the support division of the
authorized distributor.
(1) Procedure
1. "Service Mode screen"
Press [List Output].
2. "List Output screen"
I-81
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
Press the list to output for selection, then select [1-Sided/2-Sided] and [Paper Tray].
3. Press the Start key.
The list selected is output.
4. "List Output screen"
When outputting other lists, repeat steps 2 to 3.
5. Press [END].
Service Mode screen appears.
(1) Procedure
1. "Service Mode screen"
Press [Test Mode].
2. "Test Mode screen"
Press [Running mode].
I-82
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
50gaf3c007na
[1] When the density is set at 70. [2] When the density is set at 0.
[3] When the density is set at 255. -
50gaf3c013na
I-83
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
LD1 LD2
50gaf3c008na
LD1 LD2
50gaf3c009na
[1]
[2]
50gaf3c010na
I-84
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
4.14.8 Test Mode No.16 Linearity evaluation pattern (1-bit error diffusion output)
(1) [Check item]
Judge from this test pattern whether the scanner system or the printer system is abnormal.
Items that can be checked include main scan magnification, sub scan magnification, image skew, and leading edge timing of the printer
system. If the copy image is defective despite no abnormality being visible on the test pattern, the scanner system is defective.
20mm
[1]
190mm
m
0m
28
205.7mm
28
0m
m
190mm
190mm 50gaf3c011na
(2) Exiting
1. Press the [Exit].
4.16.3 CE Password
(1) Functions
• To set and change the CE password.
(2) Use
• Use to change the CE password.
(3) Setting/Procedure
• Enter the CE password (8 digits) on the on-screen keyboard.
• The initial setting is "92729272."
Current Password: Enter the currently using CE password.
New Password: Enter the new CE password.
Re-Input Password: Enter the new CE password again.
I-85
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
Note
• When the following setting leads to the Password Rules [ON], the password with the same letters as well as the password which
is same as the previous one cannot be changed.
[Administrator Settings] → [Security Settings]
• NEVER forget the CE password. When forgetting the CE password, call responsible person of KMBT.
(2) Use
• Use to change the administrator password.
• Use this function when the administrator forget the administrator password because a new password can be set without entering the
current administrator password with this.
(3) Setting/Procedure
• Enter the administrator password (8 digits) on the on-screen keyboard.
• The initial setting is "12345678."
New Password: Enter the new administrator password.
Re-Input Password: Enter the new administrator password again.
Note
• When the following setting leads to the Password Rules [ON], the password with the same letters, the password which is same
as the previous one and the password of less than eight digits cannot be changed.
[Administrator Settings] → [Security Settings]
(2) Use
• When [Level2] is selected on this function, the functions shown below can be set by the administrator.
Items can be set by administrator Level1 Level2 Prohibit
[System Settings]- Original Glass × ○ ×
[Standard Size Original Size Detect
Setting] ADF Original Size Detect × ○ ×
Original Glass × ○ ×
Small Size Detect
Foolscap Size Setting × ○ ×
Detect Size Setting × ○ ×
(3) Setting/Procedure
• The default setting is "Prohibit".
Level1 Level2 "Prohibit"
4.16.6 CE Authentication
• When the "ON" is selected in [Password Rules] or [Enhanced Security Mode] of [Utility] → [Administrator Settings] → [Security Settings],
this function is not displayed.
(1) Functions
• Set the CE Password authentication when enter the Service mode.
(2) Use
• Use to activate the authentication with CE Password when enter the Service mode.
(3) Setting/Procedure
• Default setting is "OFF"
ON "OFF"
Note
• In case "Valid" is suitable for [Password Rules] or [Enhanced Security Mode] of [Utility] → [Administrator Settings] → [Security
Settings], be sure to set the CE Authentication "ON" in advance.
Also be sure to change in advance the CE Password from default setting.
I-86
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
(2) Use
• To set the period of time that elapses before the machine releases the access lock, which aims to prevent the unintentional release of the
access lock.
• After the CE password authentication, if the access lock is activated, the lock release timer starts to operate by input the Stop → 0 → 9 →
3 → 1 → 7 in [Meter Count] → [Check Details] after the main power switch is turned OFF and On. When the timer reaches the time
specified in this setting, the access lock is released.
(3) Setting/Procedure
• The default setting is 1 (minutes).
1 - 60 (minutes)
Note
• When Enhanced Security Mode is set to ON in [Administrator Settings] → [Security Settings] → [Enhanced Security Mode], the
period of time that can be set in this setting is 5 minutes or more.
(2) Use
• To release the access lock with service authority when an administrator password authentication fails and the access lock is activated.
• When the main power switch is turned OFF and ON or the period of time set in the Release Time Settings elapses, the machine releases
the access lock that is activated after the administrator password authentication.
In addition to these operations, this setting provides another way to release the access lock.
(3) Setting/Procedure
1. Press [Administrator unlocking].
2. Press [unlocking] to release an access lock.
3. When [OK] is displayed, press [OK].
I-87
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
[2]
[3]
[1]
a0r5f3c001ca
Note
• When inserting the CF card, be sure to fully insert with its top side to the front side of the main body.
3. Turn ON the main power switch (SW1) and the power switch (SW2), and after startup the main body, check that the malfunction code "C-
D303" is displayed.
4. Enter the security mode.
5. "Enhanced Security screen"
Press [Initialize Flash Memory Lock PW].
6. To initialize the Flash memory lock password, press [Yes].
Press [No] when not initialize.
7. Turn OFF and ON again the power switch (SW2) and the main power switch (SW1) to start the main body.
8. Reconfigure each user information.
[2]
[3]
[1]
a0r5f3c001ca
Note
• When inserting the CF card, be sure to fully insert with its top side to the front side of the main body.
• For information about procedure for formatting CF card, contact the support division of the authorized distributor.
3. Turn ON the main power switch (SW1) and the power switch (SW2), and after startup the main body, check that the malfunction code "C-
D303" is displayed.
4. Enter the service mode.
5. "Service Mode screen"
Press [Installed] in [System2] → [Option] → HDD to reset the HDD to installed condition.
6. Turn OFF and ON the main power switch (SW1) and the power switch (SW2), and after startup the main body, check that the malfunction
code "C-D303" is displayed again.
7. Enter the security mode.
8. "Enhanced Security screen"
Press [Initialize Flash Memory Lock PW].
9. To initialize the Flash memory lock password and reset the HDD, press [Yes].
Press [No] when not initialize.
10. Turn OFF and ON again the power switch (SW2) and the main power switch (SW1) to restart the main body.
I-88
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
Note
• To disable the regular backup, press [Disable].
3. Press [OK].
3. Once the backup file clear is completed, turn OFF/ON the main power switch (SW1).
I-89
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
(2) Exiting
1. Press the [Exit].
I-90
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
(2) Use
Total Counter
• Use to change the counting method for the counters.
(b) Use
• Set when the authentication device 1 (PageACSES) is mounted.
I-91
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
(b) Use
• Set when the authentication unit (biometric type or card type) is mounted.
• Set Authentication Device (Finger Vein Biometrics type or IC card authentication type) installed.
Bio : Uses biometrics (finger vein) authentication system
Card1 : Uses IC card authentication system (standard)
Card2 : Uses non-contact IC card authentication system made by a third party (load)
• When selecting biometrics, set a film timeout interval.
• When selecting IC card authentication, a response timeout interval is displayed.
(The interval is unchangeable.)
(b) Use
• Set when the key counter is mounted.
• Select [Color Mode] and [Message] when the key counter is mounted.
(c) Setting/Procedure
* Color Mode
• When [Mode 1] is set on [Total Counter Mode] after selecting [Billing Setting] → [Counter setting].
Mode 1: 1 count per 1 copy cycle
Mode 2: 2 counts per 1 copy cycle
Mode 3: 3 counts per 1 copy cycle
Mode 4: 4 counts per 1 copy cycle
Mode 5: 5 counts per 1 copy cycle
• When [Mode 2] is set on [Total Counter Mode] after selecting [Billing Setting] → [Counter setting] and large size is selected on [Large
Size Counter Mode]
Mode 1: 2 counts per 1 copy cycle
Mode 2: 4 counts per 1 copy cycle
Mode 3: 6 counts per 1 copy cycle
Mode 4: 8 counts per 1 copy cycle
Mode 5: 10 counts per 1 copy cycle
• When [Mode 2] is set on [Total Counter Mode] after selecting [Billing Setting] → [Counter setting] and sizes other than large size are
selected on [Large Size Counter Mode]
Mode 1: 1 count per 1 copy cycle
Mode 2: 2 counts per 1 copy cycle
Mode 3: 3 counts per 1 copy cycle
Mode 4: 4 counts per 1 copy cycle
Mode 5: 5 counts per 1 copy cycle
(d) Setting/Procedure
* Message
Select the message type when the administrative unit is mounted.
Type 1: Message for key counter
Type 2: Message for card scanning
Type 3: Message for ID management
Type 4: Message for remote SW
* Confirmation copy
• Set whether to allow a confirmation copy when a key counter is installed.
• The default setting is Ban.
License "Ban"
* The next job reservation
• Set whether to allow the reservation of the next job when a key counter is installed.
• The default setting is Ban.
License "Ban"
Note
• The setting is available only when user authentication and account track are set "OFF" with [Administrator Settings] → [User
Authentication/Account Track] → [General Setting].
I-92
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
(b) Use
• Set when the management device 1 is mounted.
(b) Use
• Set when the management device 2 is mounted.
(6) Vendor 1
(a) Functions
• To set whether or not the vendor 1 is installed.
(b) Use
• Set when the vendor 1 (old vendor) is mounted.
(7) Vendor 2
(a) Functions
• To set whether or not the vendor 2 is installed.
(b) Use
• Set when the vendor 2 is mounted.
Note
• When using the vendor along with the key counter, inserting the key counter will set it to the "Key Counter Mode" and
removing it will set it to the "Vendor Mode".
(c) Setting/Procedure
• Select color mode and message of key counter.
(Only for key counter, the type of the color mode and message are same after mounting.)
* Confirmation copy
• Set whether to allow a confirmation copy when a key counter is installed.
• The default setting is Ban.
License "Ban"
* The next job reservation
• Set whether to allow the reservation of the next job when a key counter is installed.
• The default setting is Ban.
License "Ban"
• Select message of vendor.
* Message
Type 1: Message for key counter
I-93
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
I-94
bizhub 501/421/361 I ADJUSTMENT/SETTING > 4. SERVICE MODE
Web Service Printer Setting and Scanner setting - Printer Setting and Scanner setting
Settings will be set to "OFF". will be set to "OFF".
Printer setting/
Scanner setting
Status Notification - All setting items - - -
Setting will be set to
Notification Item "OFF".
Setting
Image Log [No] - - - -
Transfer Settings
I-95
bizhub 501/421/361 I ADJUSTMENT/SETTING > 5. BILLING SETTING
5. BILLING SETTING
5.1 Outline
• When using i-Option LK-101/102/103, license management is done with the following procedures. [Service Mode] → [Billing Setting] →
[License Management]
• [License Management] can set Activation/Deactivation of each i-Option functions, Repair/Initialize of functions for troubleshooting, or etc.
a0pdf3e003aa
a0pdf3e004aa
I-96
bizhub 501/421/361 I ADJUSTMENT/SETTING > 5. BILLING SETTING
(2) Use
• To activate i-Option functions with CE.
• The functions can be activated by selecting the desired function and enter the appropriate license code.
• Administrators also can activate i-Option functions through Administrator Settings.
(3) Setting/Procedure
See I.5.5.1 Activation
5.4.2 Deactivation
(1) Functions
• To deactivate i-Option functions.
(2) Use
• To deactivate i-Option functions due to registration error, expiration of lease term, change to other MFP or etc.
• The functions can be deactivated by selecting the desired function and enter the appropriate deactivation code.
(3) Setting/Procedure
See I.5.5.2 Deactivation
5.4.3 Repair
(1) Functions
• To repair license management information.
(2) Use
• To be used when license management information is lost due to replacement of NVRAM board or CF card or any other trouble.
• License management information can be repaired by acquiring repair code with repair request code, and entering the repair code.
(3) Setting/Procedure
See I.5.5.3 Repair
5.4.4 Initialize
(1) Functions
• To initialize license management information.
(2) Use
• To be used when license management information cannot be repaired.
• License management information should be initialized when the machine fails to generate request code or repair request code due to any
trouble and the information cannot be repaired.
(3) Setting/Procedure
See I.5.5.4 Initialize
(2) Use
• To check the request code and serial number.
I-97
bizhub 501/421/361 I ADJUSTMENT/SETTING > 5. BILLING SETTING
(3) Setting/Procedure
• Set A4, A4S, 8 1/ x 11 or 8 1/ x 11S paper to the tray, and press start key at request code screen to print.
2 2
5.4.6 List
(1) Functions
• To display activated functions.
• To display and print deactivation complete code and serial number.
(2) Use
• To display activated functions.
• To display and print deactivation complete code and serial number.
(3) Setting/Procedure
• Set A4, A4S, 8 1/ x 11 or 8 1/ x 11S paper to the tray, and press start key at deactivation complete code screen to print.
2 2
5.5.1 Activation
1. Prepare "token certification."
2. Call the Billing Setting to the screen.
See I.5.2 Billing Setting function setting procedure
3. Display and confirm the serial number and request code with the following procedure.
[License Management] → [Request code]
Note
• When A4, A4S, 8 1/ x 11 or 8 1/ x 11S is set to the paper feed tray, the above-mentioned serial number and request code can
2 2
be printed out by pressing the start key.
• The function enhanced version firmware for i-Option is set at the factory before shipping, this procedure is not needed.
A0PDF3J510DA
A0PDF3E524DA
8. Enter "token number" described in the "token certificate", and select the product name.
I-98
bizhub 501/421/361 I ADJUSTMENT/SETTING > 5. BILLING SETTING
9. Click [Next].
A0PDF3E525DA
10. Confirm the registered information, and click [Generate License Code].
A0PDF3E526DA
A0PDF3E527DA
I-99
bizhub 501/421/361 I ADJUSTMENT/SETTING > 5. BILLING SETTING
A0PDF3E537DA
A0PDF3E538DA
15. Follow the massage appearing on the screen and turn OFF and ON the main power switch.
5.5.2 Deactivation
1. Call the Billing Setting to the screen.
See I.5.2 Billing Setting function setting procedure
2. Display and confirm the serial number with the following procedure.
[License Management] → [Request code]
See I.5.5.1 Activation.
3. Access to LMS web site (for service).
4. Click [MFP] and select the language.
A0PDF3J515DA
5. Click [Nullification].
I-100
bizhub 501/421/361 I ADJUSTMENT/SETTING > 5. BILLING SETTING
A0PDF3E528DA
A0PDF3E529DA
A0PDF3E530DA
A0PDF3E531DA
I-101
bizhub 501/421/361 I ADJUSTMENT/SETTING > 5. BILLING SETTING
A0PDF3E539DA
A0PDF3E540DA
12. When the deactivation is done appropriately, serial number and deactivation complete code are issued.
A0PDF3E542DA
Note
• When A4, A4S, 8 1/ x 11 or 8 1/ x 11S is set to the paper feed tray, the above-mentioned serial number and deactivation
2 2
complete code can be printed out by pressing the start key.
• Serial number and deactivation complete code can be confirmed in [List] available from [License Management].
13. Follow the message appearing on the screen and turn OFF and ON the main power switch.
14. Click [Nullification completion] at LMS web site (for service).
I-102
bizhub 501/421/361 I ADJUSTMENT/SETTING > 5. BILLING SETTING
A0PDF3E532DA
15. Enter serial number and nullification code, and click [Registration].
A0PDF3E533DA
5.5.3 Repair
1. Call the Billing Setting to the screen.
See I.5.2 Billing Setting function setting procedure
2. Display and confirm serial number, repair request code and request code with the following procedure.
[License Management] → [Repair] → [Repair Request Code]
See I.5.4.1 Activation
Note
• Do not turn OFF/ON the main power switch until the repair code is input after this procedure.
A0PDF3J515DA
I-103
bizhub 501/421/361 I ADJUSTMENT/SETTING > 5. BILLING SETTING
A0PDF3E534DA
6. Enter serial number, restoration demand code and request code, and click [Registration].
A0PDF3E535DA
A0PDF3E536DA
I-104
bizhub 501/421/361 I ADJUSTMENT/SETTING > 5. BILLING SETTING
Repair
Request Code
Repair Code
Repair
A0PDF3E543DA
Repair
Request Code
Repair
A0PDF3E544DA
11. Close Service Mode, confirm that the functions work correctly.
5.5.4 Initialize
• When license management information cannot be repaired, initialize the information with the following procedure.
1. Contact the license management section of sales company to report the information necessary to issue the initialize code.
2. The license management section of sales company supplies the initialize code.
3. Call the Billing Setting to the screen.
See I.5.2 Billing Setting function setting procedure
4. Touch [License Management] → [Initialize].
5. Enter the initialize code issued by call center using the keyboard on the screen, and touch [Apply].
A0PDF3E541DA
6. After completing the initialization, follow the message appearing on the screen and turn OFF and ON the main power switch.
I-105
I ADJUSTMENT/SETTING > 6. MECHANICAL ADJUSTMENT bizhub
bizhub 501/421/361 501/421/361
(2) Procedure
1. Pull out the tray [1].
2. If there remains any paper, remove it thoroughly.
3. When the paper guide [2] is set to the small size position, expand
it.
4. Loosen the 2 screws [3].
5. Move the paper guide [2] and adjust the center position with the
marking-off [4] as a guide.
6. Tighten the 2 screws [3].
[1] 50gaf3c014na
50gaf3c015na
I-106
I ADJUSTMENT/SETTING > 6. MECHANICAL ADJUSTMENT bizhub
bizhub 501/421/361 501/421/361
(2) Procedure
1. Open the bypass tray [1].
2. If paper is set, remove it.
3. When the paper guide [2] is set to the small size position, expand
it.
4. Loosen the 2 screws [3].
5. Move the paper guide [2] and adjust the center position with the
marking-off [4] as a guide.
[4]
6. Tighten the 2 screws [3].
[2] [1]
[2] [3]
50gaf3c016na
50gaf3c017na
I-107
bizhub 501/421/361 I ADJUSTMENT/SETTING > 7. MECHANICAL ADJUSTMENT DF-613
(2) Procedure
1. Load the test chart [1] in the DF and make one 1-sided copy five
[1]
consecutive times.
16eaf3c001nb
2. Fold each of the sample copies as illustrated and check for any
deviation.
Specifications: 0 ± 3.0 mm
3. If the deviation does not fall within the specified range, perform the
following adjustment procedure.
16eaf3c002na
[2] [3]
16eaf3c003na
16eaf3c004na
10. With the rear edge of the Platen Guide pressed up against the
Original Length Scale, place it on the Original Glass so that its left
edge is 0.5 to 1.0 mm away from the Original Width Scale.
11. Gently lower the DF.
16eaf3c005na
Note
• When lowering the DF, use utmost care to prevent the
Platen Guide from deviating from its correct position.
12. Gently raise the DF and press the Platen Guide up against the DF
by hand so that it is affixed in position.
I-108
bizhub 501/421/361 I ADJUSTMENT/SETTING > 7. MECHANICAL ADJUSTMENT DF-613
[4]
16eaf3c006nb
16eaf3c007na
(2) Procedure
1. Loosen the far left side nut [1] in the arrow-marked direction[2].
2. Create the strip of paper [3] made by copy paper, set it on the
original glass, and then close the DF gently.
Note
[1]
• Creation points of the strip of paper.
size (20 x 210 mm)
weight (60 to 80 g/m2)
[1]
[2]
a0ref3c001ca
[3]
a0ref3c002ca
I-109
bizhub 501/421/361 I ADJUSTMENT/SETTING > 7. MECHANICAL ADJUSTMENT DF-613
3. Rotate the far left side adjustment screw [5] to adjust, as you can
[5]
get a feeling of secure contact when you pull out the strip of paper
[4].
Note
• When the load is heavy, rotate the screw clockwise. When
the load is light, rotate the screw counter clockwise.
a0ref3c003ca
[8]
[7]
a0ref3c004ca
I-110
I ADJUSTMENT/SETTING > 8. MECHANICAL ADJUSTMENT
bizhub 501/421/361 PC-206
(2) Procedure
1. Pull out the Tray [1].
2. If there remains any paper, remove it thoroughly.
3. Loosen the 2 screws [2].
4. Move the Paper Guide [3] and adjust the center position with the
marking-off [4] as a guide.
5. Tighten the 2 screws [2].
[1] 4061f3c001na
4061f3c002na
I-111
I ADJUSTMENT/SETTING > 9. MECHANICAL ADJUSTMENT
bizhub 501/421/361 PC-407
(2) Procedure
1. Press the Tray Release Key [1] and slide out the Tray [2].
[2]
[1]
4061f3c201na
4061f3c202na
• When moving the center of the paper to the rear side, rotate
the screw D counterclockwise.
• When moving the center of the paper to the front side, rotate
the screw D clockwise.
4061f3c203na
4061f3c204na
4061f3c209na
4061f3c205na
I-112
I ADJUSTMENT/SETTING > 9. MECHANICAL ADJUSTMENT
bizhub 501/421/361 PC-407
[4]
[3]
4061f3c206na
4. Push the tab [6] of the Shift Tray [5] as shown on the left and
[5]
release the lock.
5. Remove the Sub Tray [5].
[6]
4061f3c207na
6. Loosen the screw [7] as shown to the left and move it in the
direction of the arrow.
7. After moving the Shifter, tighten the screw [7].
[7]
4061f3c208na
I-113
I ADJUSTMENT/SETTING > 10. MECHANICAL ADJUSTMENT
bizhub 501/421/361 LU-203
(2) Procedure
1. Remove the right cover and the front cover.
G.6.2.1 Removal and reinstallation of the right cover, the front
cover and the rear cove
2. Loosen the screw [1].
[1] 16aaf3c001na
I-114
I ADJUSTMENT/SETTING > 10. MECHANICAL ADJUSTMENT
bizhub 501/421/361 LU-203
3. Open the upper door [1].
[2] [5]
4. Stand the scale [3] on the upper surface of the lift plate [2].
5. Move and adjust the wire adjusting member [6] so that the
distance from each of the upper surfaces of the panels /Fr [4] and /
Rr [5] to the upper surface of the lift plate become identical.
6. After completion of the adjustment, tighten up the screw [7]
securely.
[1] [3]
16aaf3c002na
I-115
I ADJUSTMENT/SETTING > 11. MECHANICAL ADJUSTMENT
bizhub 501/421/361 FS-522/PU-501/OT-602
(2) Procedure
B [1] 1. Set the staple and make a print.
A 2. Check the staple position of the paper.
C • Slant one point Staple [1]
D (Paper Width: 216 to 297 mm)
279 to 297 mm: 45º,
B5, B4: 30º
Measurement Specification Adjustment range
position
A, C 4.4 mm -
B, D 12.1 mm +1 to -2mm
A [2] • Parallel one point Staple [2]
(Paper Width: 182 to 216 mm)
B
Measurement Specification Adjustment range
position
A, C 4.4 mm -
B, D 12.1 mm +1 to -2mm
• Parallel two points Staple [3]
Measurement Specification Adjustment range
position
C
[3] C, F 6 mm +1 to -2mm
D Y -
D
E X -
3. If the staple position is misaligned, adjust with the following
E
procedure.
F 4349f3c001na
[1]
[2]
4349f3c002na
7. Loosen two adjustment screws [2] and move the Stapler Unit [3] in
the direction of the arrow to make the adjustment.
8. Make another print and check the staple position.
[5]
[4]
4349f3c003na
[2] a0hnf3c001ca
I-116
I ADJUSTMENT/SETTING > 11. MECHANICAL ADJUSTMENT
bizhub 501/421/361 FS-522/PU-501/OT-602
3. Set three gears.
[6] Note
• When the Crank Pins [4] are the bottom position, set the
[5] [5] gears so that the marks [5] on Gears 1 and 3 are aligned
with the rib [6] of Gear 2 as shown on the left.
[4]
4349f3c004nb
[7] 4. Reinstall the above parts following the removal steps in reverse.
Note
• When installing the Shutter Drive Assy, make sure to
insert the two Crank Pins into the Slit of Shutter [7].
a0hnf3c002ca
4512f3c002na
I-117
I ADJUSTMENT/SETTING > 12. MECHANICAL ADJUSTMENT
bizhub 501/421/361 FS-523/RU-507
[4]
I-118
I ADJUSTMENT/SETTING > 12. MECHANICAL ADJUSTMENT
bizhub 501/421/361 FS-523/RU-507
1. Turn OFF the power switch (SW2) of the main body.
2. Switch the test switch [1] to the output check mode.
3. Turn ON SW2.
4. The output check mode is set.
[1] 4521f3c002na
[1] 4521f3c003na
I-119
I ADJUSTMENT/SETTING > 12. MECHANICAL ADJUSTMENT
bizhub 501/421/361 FS-523/RU-507
Output check switch /2 : ON The motor and the solenoid turn OFF.
Entrance conveyance motor (M1)
Conveyance motor /Up (M4)
Bypass gate solenoid (SD1)
Main gate solenoid (SD2)
Output check switch /1 : ON The motor and the solenoid turn ON.
Entrance conveyance motor (M1)
Conveyance motor /Up (M4)
Conveyance motor /Lw (M2)
Paper exit motor (M3)
Bypass gate solenoid (SD1)
Paddle motor /Up (M15)
Paper exit roller release motor (M13)
Output check switch /2 : ON The motor and the solenoid turn ON.
Entrance conveyance motor (M1)
Conveyance motor /Up (M4)
Conveyance motor /Lw (M2)
Paper exit motor (M3)
Bypass gate solenoid (SD1)
Paddle motor /Up (M15)
Paper exit roller release motor (M13)
I-120
I ADJUSTMENT/SETTING > 12. MECHANICAL ADJUSTMENT
bizhub 501/421/361 FS-523/RU-507
The alignment plate moves to the home position for the 1st time.
The stapler unit moves to the home position for the 1st time.
The stapler unit moves to the A4 corner for the 2nd time.
The main tray goes up until the light of the main tray upper limit
LED (LED19) is blocked.
The main tray goes down until the main tray upper limit sensor
(PS19) receives the light.
I-121
I ADJUSTMENT/SETTING > 12. MECHANICAL ADJUSTMENT
bizhub 501/421/361 FS-523/RU-507
[1]
4521f3c004na
I-122
I ADJUSTMENT/SETTING > 12. MECHANICAL ADJUSTMENT
bizhub 501/421/361 FS-523/RU-507
[4]
[3] 4521f3c005na
[1]
4521f3c004na
I-123
I ADJUSTMENT/SETTING > 12. MECHANICAL ADJUSTMENT
bizhub 501/421/361 FS-523/RU-507
5. Open the upper door [2].
6. Loosen the screw [3] and move the handle [4] in the arrow-marked
direction [5] to adjust the position of the punch unit [6].
7. Repeat steps 1 and 2 and check the punch holes to see if the
discrepancy "A" is 2 mm or less.
8. When "A" is in excess of 2 mm, repeat steps 3 to 6 until "A" gets
inside 2 mm.
4521f3c006na
4521f3c007na
I-124
I ADJUSTMENT/SETTING > 12. MECHANICAL ADJUSTMENT
bizhub 501/421/361 FS-523/RU-507
[1]
4521f3c008na
I-125
I ADJUSTMENT/SETTING > 12. MECHANICAL ADJUSTMENT
bizhub 501/421/361 FS-523/RU-507
12.4.2 Adjustment of the timing belt of the conveyance motor /Lw (M2)
(1) Procedure
1. Remove the upper cover.
[2] [4] [3] G.8.2.1 Removal/reinstallation of the upper cover
2. Remove the rear cover /Up.
G.8.2.2 Removal/reinstallation of the front cover /Up
3. Loosen 2 screws [1].
4. Pull the square hole [3] provided on the conveyance motor /Lw
mounting plate [2] with the spring balance [4] and tighten 2 screws
[1] at the position in which the scale of the spring balance points to
the specified value "A."
Specified value "A" = 800 ± 50 gf
[1]
4521f3c009na
12.4.3 Adjustment of the timing belt of the paper exit motor (M3)
(1) Procedure
1. Loosen the screw [1] and 2 screws [2].
[2] [3] [1]
2. Tighten the screw [1] and 2 screws [2] at the position [5] in which
the external form of the screw [1] and that of the oblong hole [4]
[5] provided on the paper exit motor mounting plate [3] coincide each
other.
[4] [1]
4521f3c010na
I-126
I ADJUSTMENT/SETTING > 12. MECHANICAL ADJUSTMENT
bizhub 501/421/361 FS-523/RU-507
(2) Procedure
1. Set the output check mode "Sensor output check mode."
(Refer to I.12.1 Output check mode)
2. Rotate VR1 [1] provided on the FS control board (FSCB) up to the
limit counterclockwise.
[1] 4521f3c011na
3. Place the paper [3] on the main tray [2] to block the light of the
[4] [3] main tray upper limit LED (LED19) [4].
[2] 4521f3c012na
I-127
I ADJUSTMENT/SETTING > 12. MECHANICAL ADJUSTMENT
bizhub 501/421/361 FS-523/RU-507
4. Check to see if LED4 [5] on FSCB turns OFF from ON. If it is left
ON, rotate VR1 [1] slowly clockwise and stop the rotation of VR1 at
the position in which LED4 turns OFF.
[5]
[1] 4521f3c013na
(2) Procedure
[1] 1. Set the output check mode "Main tray operation mode."
(Refer to I.12.1 Output check mode)
2. Rotate VR2 [1] on the FS control board (FSCB) counterclockwise
up to the limit.
4521f3c014na
I-128
I ADJUSTMENT/SETTING > 12. MECHANICAL ADJUSTMENT
bizhub 501/421/361 FS-523/RU-507
3. Place the paper [3] to block the light of the main tray upper limit
[2] [3]
LED (LED19) [2].
4521f3c015na
4. Press the output check switch /2 [4] to bring down the main tray.
[4]
a0phf3c002ca
I-129
I ADJUSTMENT/SETTING > 12. MECHANICAL ADJUSTMENT
bizhub 501/421/361 FS-523/RU-507
5. Load 1500 sheets of A3 paper (80 g/m2) on the main tray.
[1]
6. Remove the paper that was put in step 3 to block the light and let
the light of LED19 pass through.
Note
• When letting the light of LED19 pass through, the main
tray starts to go up. Be sure to conduct the following
steps 7 and 8 while in the up drive of the main tray.
7. While in the up drive of the main tray, rotate VR2 [1] on FSCB
clockwise.
LED3 [5] on FSCB turns ON.
8. When LED3 [5] on FSCB turns ON, rotate VR2 [1]
counterclockwise, and stop VR2 at the position in which LED3
changes to OFF from ON.
[5] 4521f3c017na
I-130
I ADJUSTMENT/SETTING > 12. MECHANICAL ADJUSTMENT
bizhub 501/421/361 FS-523/RU-507
[1]
[5] 4521f3c018na
I-131
I ADJUSTMENT/SETTING > 13. MECHANICAL ADJUSTMENT
bizhub 501/421/361 SD-507
5. Open the Front Door, loosen the adjustment screw [4], and move
the Folding Unit to the left to make the adjustment.
Graduated in 1 mm divisions.
• If the fold position is skewed opposite to the figure of step 4,
move the Folding Unit to the right to make the adjustment.
6. Make another copy and check the fold position.
[4]
4511f3c002na
[1]
4511f3c003na
[2]
4511f3c004na
I-132
bizhub 501/421/361 J REWRITING OF FIRMWARE > 1. ISW.
J REWRITING OF FIRMWARE
1. ISW.
1.1 Outline
(1) ISW (In-System Writer)
The operation to rewrite firmware stored in the flash ROM that is built in each control board in the main body with the board left built in the
main body is called an ISW. Executing ISW allows you to upgrade the firmware version without replacing the board, or install the latest
firmware when replacing the board. ISW can be executed by both ways; USB ISW using local USB memory and Internet ISW using the
internet.
(3) When writing the firmware afresh (When replacing the board or when failed in rewriting the firmware
Applicable board Display when the power is turned ON Mode
Other boards ISW error displayed Service mode
For the overall control board (OACB), when something is wrong with the firmware or no firmware is written, the normal start-up cannot be
made. In a case like this, when the power switch is ON, the power LED turns ON with nothing shown on the touch panel, and the system is
placed in the firmware stand-by mode. In this case, contact the service manager of the authorized distributor.
For other boards, when the firmware of the MFP controller is normal and something is wrong with other firmware, an ISW error is shown on
the touch panel section when the power is turned ON.
J-1
bizhub 501/421/361 J REWRITING OF FIRMWARE > 1. ISW.
Following the description given below, be sure to make appropriate settings on the main body side to conduct the operations of the firmware
version upgrade and writing.
Note
• For boards other than the above, ROM replacement is required.
J-2
bizhub 501/421/361 J REWRITING OF FIRMWARE > 2. USB ISW.
2. USB ISW.
2.1 Outline
Conduct the ISW locally by connecting the USB memory to the USB port of the main body.
2.2 Specifications
(1) Parts required to conduct the USB ISW
• USB memory: 1 pcs
Note
• Create the bizhub501, bizhub421, bizhub361 or LoadableDeviceDriverROM folder directly under the USB memory route.
• When copying the firmware to the memory, be sure to copy ".bin" file and ".sum" file or ".drv" file and ".sum" file at the same
time.
• Be sure to copy the files of each firmware to the USB memory in the configuration of the folders shown in the below.
• If the copying is not completed correctly, a message "The data is not found" is displayed on the panel when the ISW files are
selected.
J-3
bizhub 501/421/361 J REWRITING OF FIRMWARE > 2. USB ISW.
[1]
a0r5f2e001ca
J-4
bizhub 501/421/361 J REWRITING OF FIRMWARE > 2. USB ISW.
J-5
bizhub 501/421/361 J REWRITING OF FIRMWARE > 2. USB ISW.
J-6
bizhub 501/421/361 J REWRITING OF FIRMWARE > 2. USB ISW.
Note
• When the message "Writing data. Do not turn off the power source" displayed and flashing the data lamp (blue) during
executing the ISW, never turn OFF the Main power switch (SW1) and Sub-power switch (SW2). It may damage the firmware
in the ROM.
13. To execute the ISW of other firmware, press [OK] and repeat steps 6 to 12.
14. To execute the ISW of other firmware, press [OK] and repeat steps 6 to 12.
J-7
bizhub 501/421/361 J REWRITING OF FIRMWARE > 2. USB ISW.
4. Check whether the checksum value of 4 digits is same as the alphanumeric code shown in the PRI (Program Release Information).
[1]
a0r5f2e002ca
NOTE
• The checksum value of the MFP controller is always same regardless of the destination.
• The checksum value of the operation panel message data varies according to the destination.
J-8
bizhub 501/421/361 J REWRITING OF FIRMWARE > 2. USB ISW.
J-9
bizhub 501/421/361 J REWRITING OF FIRMWARE > 3. Internet ISW.
3. Internet ISW.
3.1 Outline
• Internet ISW is the function which enables the main body to acquire the firmware for rewriting automatically from the program server through
the Internet when the updating is ordered from the operation panel.
By using Internet ISW, the firmware can be updated at the customer without taking firmware data.
a0r5f2e003ca
J-10
bizhub 501/421/361 J REWRITING OF FIRMWARE > 3. Internet ISW.
a0r5f2e004ca
3. Select [User ID], and enter the user ID which is necessary for connecting to the Program Server on the on-screen keyboard, and press
[END].
4. Select [Password], and enter the Password which is necessary for connecting to the Program Server on the on-screen keyboard, and
press [END].
5. Select [URL], and enter the directory which stores the Program Server Address and the Firmware on the on-screen keyboard by URL
method, and press [END].
Note
• Enter the URL which matches to the Protocol to be used.
When connecting to http http://(host name or IP address)/directory name or https://(host name or IP address)/directory name
When connecting to ftp ftp://(host name or IP address)/directory name
*PASV Mode:
This mode is for transferring the file with FTP under the condition where communication is restricted such as inside the Firewall. Since
with PASV mode, the client with restriction sets the Port Number, data transmission port can be secured to enable the file transmission.
6. Select [File Name], and enter the file name of the Firmware data to be downloaded on the on-screen keyboard, and press [END].
7. Press [END] to finish setting.
J-11
bizhub 501/421/361 J REWRITING OF FIRMWARE > 3. Internet ISW.
a0r5f2e005ca
a0r5f2e006ca
4. The main body automatically start running, and it starts accessing the server.
a0r5f2e007ca
J-12
bizhub 501/421/361 J REWRITING OF FIRMWARE > 3. Internet ISW.
a0r5f2e008ca
a0r5f2e009ca
3. Check the settings for the network by error codes, and try updating again.
Note
• For error codes, J.3.6 Error Code List for the Internet ISW.
J-13
bizhub 501/421/361 J REWRITING OF FIRMWARE > 3. Internet ISW.
J-14
bizhub 501/421/361 J REWRITING OF FIRMWARE > 3. Internet ISW.
J-15
bizhub 501/421/361 J REWRITING OF FIRMWARE > 4. Internet ISW Setting.
J-16
bizhub 501/421/361 J REWRITING OF FIRMWARE > 4. Internet ISW Setting.
(1) User ID
Functions • To register the User ID for accessing the Program Server where Firmware is to be stored.
Use
Setting/Procedure Select [User ID].
Enter the User ID (up to 64 one-byte characters) on the on-screen keyboard.
(2) Password
Functions • To register the Password for accessing the Program Server where Firmware is to be stored.
Use
Setting/Procedure Select [URL].
Enter the URL (up to 256 one-byte characters) on the on-screen keyboard.
•
Note
• Enter the URL which format suits the Protocol to be used.
• When connecting to http:
• http:// (Host name or IP Address)/ Directory name or https:// (Host name or IP Address)/Directory name
• When connecting to ftp:
• ftp:// (Host name or IP Address) / Directory name
(3) URL
Functions • To register the Address and Directory of the Program Server where the Firmware is to be stored in URL.
Use
Setting/Procedure • Select [FileName].
• Enter the File Name (up to 46 one-byte characters) on the on-screen keyboard.
J-17
bizhub 501/421/361 J REWRITING OF FIRMWARE > 4. Internet ISW Setting.
(4) FileName
Functions • To set the Port No. and the time for Timeout when accessing the FTP Server, and also to set whether or not to
enable PASV Mode.
Use • To use when accessing the FTP Server.
• To use when connecting by the PASV (passive) Mode (FTP Server side will inform the connection port before
connecting).
Setting/Procedure <Port Number>
• Enter the value between 1 and 65535 using the 10-key pad.
<Connection Time Out>
• Enter the value between 1 and 60 (min.) using the 10-key pad.
<PASV Mode>
• The default setting is "OFF".
ON "OFF"
4.6 Download
Functions • Access the Program Server according to the Internet ISW setting, and download the Firmware.
Use • To use when updating the Firmware via network.Each setting such as Server setting will be valid by setting this to
"ON".
Setting/Procedure Select [Download].
Select the board type.
Press [ISW Start] to start downloading the Firmware.
The message to show the status will be displayed on the screen while connecting and transferring data.
•
Note
• When it failed to connect to the Program Server, or failed to download, the error code and the message will
be displayed. Check the cause of the error by the error code, and follow the message for resetting. J.3.6
Error Code List for the Internet ISW
When the Firmware is normally upgraded, the main body automatically is restarted to complete the Internet ISW.
J-18
bizhub 501/421/361 K TROUBLESHOOTING > 1. JAM INDICATION
K TROUBLESHOOTING
1. JAM INDICATION
1.1 Jam code list
Classificatio
JAM Code Cause Resulting operation Correction
n
Bypass J-1000 During operation: The vertical conveyance If there is a sheet of paper Pull out the paper from the
sensor (PS2) does not turn ON within a being printed when a jam bypass tray and remove jammed
specified period of time after the feed clutch /BP occurs, the main body paper if any.
(CL6) turns ON. completes the paper exit
Tray 1 J-1100 During operation: The registration sensor (PS1) before stopping Open the vertical conveyance
does not turn ON within a specified period of operations. door and ADU and remove
time after the feed clutch /1 (CL4) turns ON. jammed paper if any.
Pull out the tray and remove
jammed paper if any.
Tray 2 J-1200 During operation: The vertical conveyance Open the vertical conveyance
sensor (PS2) does not turn ON within a door and ADU and remove
specified period of time after the feed clutch /2 jammed paper if any.
(CL5) turns ON. Pull out the tray and remove
jammed paper if any.
J-1201 During operation: The registration sensor (PS1) Open the vertical conveyance
does not turn ON within a specified period of door and ADU and remove
time after the vertical conveyance sensor (PS2) jammed paper if any.
turns ON. Pull out the tray and remove
jammed paper if any.
PC-206 J-1300 During operation: The vertical conveyance Open the right door of PC and the
sensor /3 (PS117) does not turn ON a specified vertical conveyance door of the
period of time after the paper feed motor /3 main body and remove jammed
(M122) turns ON. paper if any.
Pull out the tray and remove
jammed paper if any.
PC-407 J-1300 During operation: The vertical conveyance Open the right door of PC and the
sensor (PS2) does not turn ON a specified vertical conveyance door of the
period of time after the paper feed motor (M1) main body and remove jammed
turns ON. paper if any.
Pull out the tray and remove
jammed paper if any.
PC-206 J-1301 During operation: The vertical conveyance Open the right door of PC and the
sensor (PS2) of the main body does not turn ON vertical conveyance door of the
within a specified period of time after the vertical main body and remove jammed
conveyance sensor /3 (PS117) of PC-206 turns paper if any.
ON. Pull out the tray and remove
jammed paper if any.
PC-407 J-1302 During operation: The vertical conveyance Open the right door of PC and the
sensor (PS2) of the main body does not turn ON vertical conveyance door of the
within a specified period of time after the vertical main body and remove jammed
conveyance sensor (PS2) of PC-407 turns ON. paper if any.
Pull out the tray and remove
jammed paper if any.
J-1305 During operation: The paper feed sensor (PS1) Open the right door of PC and the
does not turn ON within a specified period of vertical conveyance door of the
time after the paper feed motor (M1) turns ON. main body and remove jammed
paper if any.
Pull out the tray and remove
jammed paper if any.
J-1306 During operation: The paper feed sensor (PS1) Open the right door of PC and the
does not turn OFF within a specified period of vertical conveyance door of the
time after the PS1 turns ON. main body and remove jammed
paper if any.
Pull out the tray and remove
jammed paper if any.
J-1307 During operation: The vertical conveyance Open the right door of PC and the
sensor (PS2) does not turn ON within a vertical conveyance door of the
specified period of time after the paper feed main body and remove jammed
sensor (PS1) turns ON. paper if any.
Pull out the tray and remove
jammed paper if any.
K-1
bizhub 501/421/361 K TROUBLESHOOTING > 1. JAM INDICATION
Classificatio
JAM Code Cause Resulting operation Correction
n
J-1308 During operation: The paper feed sensor (PS2) Open the right door of PC and the
does not turn OFF within a specified period of vertical conveyance door of the
time after the PS2 turns ON. main body and remove jammed
paper if any.
Pull out the tray and remove
jammed paper if any.
J-1309 During operation: When a paper feed start signal Open the right door of PC and the
is sent out to PC-407 from the main body, a vertical conveyance door of the
receive signal from PC-407 is not sent out within main body and remove jammed
a specified period of time after that. paper if any.
Pull out the tray and remove
jammed paper if any.
J-1311 During operation: The shift position sensor Open the right door of PC and the
(PS11) does not turn ON within a specified vertical conveyance door of the
period of time after shift home sensor (PS12) main body and remove jammed
turns OFF. paper if any.
Pull out the tray and remove
jammed paper if any.
PC-206 J-1400 During operation: The vertical conveyance Open the right door of PC and the
sensor /4 (PS126) does not turn ON within a vertical conveyance door of the
specified period of time after the paper feed main body and remove jammed
motor /4 (M123) turns ON. paper if any.
Pull out the tray and remove
jammed paper if any.
J-1401 During operation: The vertical conveyance Open the right door of PC and the
sensor /3 (PS117) does not turn ON within a vertical conveyance door of the
specified period of time after the vertical main body and remove jammed
conveyance sensor /4 (PS126) turns ON. paper if any.
Pull out the tray and remove
jammed paper if any.
LU J-1501 During operation: The LU exit sensor (PS155) Open the upper door of LU and
does not turn ON within a specified period of the vertical conveyance door of
time after the feed clutch (CL151) turns ON. the main body and remove
jammed paper if any.
J-1501 During operation: The vertical conveyance Open the upper door of LU and
sensor (PS2) of the main body does not turn ON the vertical conveyance door of
within a specified period of time after the LU exit the main body and remove
sensor (PS155) turns ON. jammed paper if any.
Other J-2001 During operation: Emergency stop jam of the The main body and the Remove jammed paper if any
system optional device stop from optional device / main body.
J-2002 During operation: While in the print, the vertical immediately. Remove jammed paper if any
conveyance door opens. from optional device / main body.
J-2003 During operation: The ADU door is opened while Remove jammed paper if any
in printing. from optional device / main body.
J-2004 During operation: The ADU is opened while in Remove jammed paper if any
printing. from optional device / main body.
PC J-2005 During operation: While in the print, the right Remove jammed paper if any
door opens. from optional device / main body.
FS J-2006 During operation: While in the print, the front Remove jammed paper if any
door opens. from optional device / main body.
FS-522 J-2007 During operation: While in the print, the guide Remove jammed paper if any
plate switch (SW4) turns OFF. from optional device / main body.
FS-523 J-2007 During operation: While in the up drive operation Remove jammed paper if any
of the tray, the shutter switch (SW2) turns ON. from optional device / main body.
J-2008 During operation: While in the print, FS-523 Remove jammed paper if any
comes off from the main body. from optional device / main body.
RU J-2009 During operation: While in the print, the front Remove jammed paper if any
door opens. from optional device / main body.
FS-523 J-2010 During operation: While in the print, the upper Remove jammed paper if any
door opens. from optional device / main body.
MT J-2010 During operation: While in the print, the right Remove jammed paper if any
door opens. from optional device / main body.
SD J-2010 During operation: While in the print, the saddle- Remove jammed paper if any
stitching section opens. from optional device / main body.
Conveyance J-3000 During operation: The registration sensor (PS1) The printer section stops Open ADU and remove jammed
does not turn OFF within a specified period of immediately. paper if any.
time after the registration clutch (CL1) turns ON.
K-2
bizhub 501/421/361 K TROUBLESHOOTING > 1. JAM INDICATION
Classificatio
JAM Code Cause Resulting operation Correction
n
J-3100 During operation: The fusing exit sensor (PS3) Open ADU and remove jammed
does not turn ON within a specified period of paper if any.
time after the registration clutch (CL1) turns ON.
Fusing J-3200 During operation: The fusing exit sensor (PS3) Open ADU and remove jammed
does not turn OFF within a specified period of paper if any.
time after the PS3 turns ON.
Reversing J-3300 During operation: The reverse sensor (PS27) Open ADU and remove jammed
does not turn ON within a specified period of paper if any.
time after the fusing exit sensor (PS3) turns ON.
J-3400 During operation: The reverse sensor (PS27) Open ADU and remove jammed
does not turn OFF within a specified period of paper if any.
time after the PS27 turns ON.
Other J-5001 During operation: A print start signal is not sent The main body and the Open the right door of PC, the
out from the overall control board (OACB) within optional device stop vertical conveyance door of the
a specified period of time after the registration immediately. main body and ADU and remove
sensor (PS1) turns ON. jammed paper if any.
DF J-6001 During operation: The DF open/close switch The DF stops immediately. Open the open/close cover and
(SW3) turns OFF while in the DF operation. If there is paper being remove jammed paper if any.
J-6002 During operation: The cover open/close sensor transferred or having been Open the open/close cover and
(PS7) turns OFF while in the DF operation. transferred, the main body remove jammed paper if any.
completes the paper exit
J-6101 During operation: While in the single sided before stopping Open the open/close cover and
mode, the original feed sensor (PS6) does not operations. remove jammed paper if any.
turn ON within a specified period of time after
the original feed motor (M1) turns ON.
J-6102 During operation: When feeding the first original Open the open/close cover and
in the mode other than the single sided mode, remove jammed paper if any.
the original feed sensor (PS6) does not turn ON
within a specified period of time after the original
feed motor (M1) turns ON.
J-6103 During operation: When feeding the second Open the open/close cover and
original in the mode other than the single sided remove jammed paper if any.
mode, the original feed sensor (PS6) does not
turn ON within a specified period of time after
the original feed motor (M1) turns ON.
J-6104 During operation: When feeding the third original Open the open/close cover and
in the mode other than the single sided mode, remove jammed paper if any.
the original feed sensor (PS6) does not turn ON
within a specified period of time after the original
feed motor (M1) turns ON.
J-6105 During operation: While in the single sided Open the open/close cover and
mode, the original feed sensor (PS6) does not remove jammed paper if any.
turn OFF within a specified period of time after
the PS6 turns ON.
J-6106 During operation: When feeding the first original Open the open/close cover and
in the mode other than the single sided mode, remove jammed paper if any.
the original feed sensor (PS6) does not turn
OFF within a specified period of time after the
PS6 turns ON.
J-6107 During operation: When feeding the second Open the open/close cover and
original in the mode other than the single sided remove jammed paper if any.
mode, the original feed sensor (PS6) does not
turn OFF within a specified period of time after
the PS6 turns ON.
J-6108 During operation: When feeding the third original Open the open/close cover and
in the mode other than the single sided mode, remove jammed paper if any.
the original feed sensor (PS6) does not turn
OFF within a specified period of time after the
PS6 turns ON.
J-6201 During operation: While in the single sided Open the open/close cover and
mode, the original registration sensor (PS9) remove jammed paper if any.
does not turn ON within a specified period of
time after the feed motor (M1) turns ON.
J-6202 During operation: When feeding the first original Open the open/close cover and
in the mode other than the single sided mode, remove jammed paper if any.
the original registration feed sensor (PS9) does
not turn ON within a specified period of time
after the feed motor (M1) turns ON.
K-3
bizhub 501/421/361 K TROUBLESHOOTING > 1. JAM INDICATION
Classificatio
JAM Code Cause Resulting operation Correction
n
J-6203 During operation: When feeding the second Open the open/close cover and
original in the mode other than the single sided remove jammed paper if any.
mode, the original registration sensor (PS9)
does not turn ON within a specified period of
time after the feed motor (M1) turns ON.
J-6204 During operation: When feeding the third original Open the open/close cover and
in the mode other than the single sided mode, remove jammed paper if any.
the original registration sensor (PS9) does not
turn ON within a specified period of time after
the feed motor (M1) turns ON.
J-6205 During operation: While in the single sided Open the open/close cover and
mode, the original registration sensor (PS9) remove jammed paper if any.
does not turn OFF within a specified period of
time after the PS9 turns ON.
J-6206 During operation: When feeding the first original Open the open/close cover and
in the mode other than the single sided mode, remove jammed paper if any.
the original registration sensor (PS9) does not
turn OFF within a specified period of time after
the PS9 turns ON.
J-6207 During operation: When feeding the second Open the open/close cover and
original in the mode other than the single sided remove jammed paper if any.
mode, the original registration sensor (PS9)
does not turn OFF within a specified period of
time after the PS9 turns ON.
J-6208 During operation: When feeding the third original Open the open/close cover and
in the mode other than the single sided mode, remove jammed paper if any.
the original registration sensor (PS9) does not
turn OFF within a specified period of time after
the PS9 turns ON.
J-6301 During operation: While in the single sided Open the open/close cover and
mode, the original detection sensor (PS8) does remove jammed paper if any.
not turn ON within a specified period of time
after the original coveyance motor (M2) turns
ON.
J-6302 During operation: When feeding the first original Open the open/close cover and
in the mode other than the single sided mode, remove jammed paper if any.
the original detection sensor (PS8) does not turn
ON within a specified period of time after the
original coveyance motor (M2) turns ON.
J-6303 During operation: When feeding the second Open the open/close cover and
original in the mode other than the single sided remove jammed paper if any.
mode, the original detection sensor (PS8) does
not turn ON within a specified period of time
after the original coveyance motor (M2) turns
ON.
J-6304 During operation: When feeding the third original Open the open/close cover and
in the mode other than the single sided mode, remove jammed paper if any.
the original detection sensor (PS8) does not turn
ON within a specified period of time after the
original coveyance motor (M2) turns ON.
J-6305 During operation: While in the single sided Open the open/close cover and
mode, the original detection sensor (PS8) does remove jammed paper if any.
not turn OFF within a specified period of time
after the PS8 turns ON.
J-6306 During operation: When feeding the first original Open the open/close cover and
in the mode other than the single sided mode, remove jammed paper if any.
the original detection sensor (PS8) does not turn
OFF within a specified period of time after the
PS8 turns ON.
J-6307 During operation: When feeding the second Open the open/close cover and
original in the mode other than the single sided remove jammed paper if any.
mode, the original detection sensor (PS8) does
not turn OFF within a specified period of time
after the PS8 turns ON.
J-6308 During operation: When feeding the third original Open the open/close cover and
in the mode other than the single sided mode, remove jammed paper if any.
the original detection sensor (PS8) does not turn
OFF within a specified period of time after the
PS8 turns ON.
J-6501 When idling: While in the idle, the original feed Open the open/close cover and
sensor (PS6) is ON. remove jammed paper if any.
K-4
bizhub 501/421/361 K TROUBLESHOOTING > 1. JAM INDICATION
Classificatio
JAM Code Cause Resulting operation Correction
n
J-6502 When idling: While in the idle, the original Open the open/close cover and
registration sensor (PS9) is ON. remove jammed paper if any.
J-6503 When idling: While in the idle, the original feed Open the open/close cover and
sensor (PS6) or the original registration sensor remove jammed paper if any.
(PS9) is ON.
J-6504 When idling: While in the idle, the original exit Open the open/close cover and
sensor (PS10) is ON. remove jammed paper if any.
J-6505 When idling: While in the idle, the original Open the open/close cover and
registration sensor (PS6) or the original exit remove jammed paper if any.
sensor (PS10) is ON.
J-6506 When idling: While in the idle, the original Open the open/close cover and
registration sensor (PS9) or the original exit remove jammed paper if any.
sensor (PS10) is ON.
J-6507 When idling: While in the idle, any of the original Open the open/close cover and
feed sensor (PS6), the original registration remove jammed paper if any.
sensor (PS9) or the original exit sensor (PS10)
is ON.
J-6508 When idling: While in the idle, the original Open the open/close cover and
detection sensor (PS8) is ON. remove jammed paper if any.
J-6509 When idling: While in the idle, the original Open the open/close cover and
registration sensor (PS6) or the original remove jammed paper if any.
detection sensor (PS8) is ON.
J-6510 When idling: While in the idle, the original Open the open/close cover and
registration sensor (PS9) or the original remove jammed paper if any.
detection sensor (PS8) is ON.
J-6511 When idling: While in the idle, any of the original Open the open/close cover and
feed sensor (PS6), the original registration remove jammed paper if any.
sensor (PS9) or the original detection sensor
(PS8) is ON.
J-6512 When idling: While in the idle, the original Open the open/close cover and
detection sensor (PS8) or the original exit remove jammed paper if any.
sensor (PS10) is ON.
J-6513 When idling: While in the idle, any of the original Open the open/close cover and
feed sensor (PS6), the original detection sensor remove jammed paper if any.
(PS8) or the original exit sensor (PS10) is ON.
J-6514 When idling: While in the idle, any of the original Open the open/close cover and
registration sensor (PS9), the original detection remove jammed paper if any.
sensor (PS8) or the original exit sensor (PS10)
is ON.
J-6515 When idling: While in the idle, any of the original Open the open/close cover and
feed sensor (PS6), the original registration remove jammed paper if any.
sensor (PS9), the original detection sensor
(PS8) or the original exit sensor (PS10) is ON.
J-6601 During operation: While in the single sided Open the open/close cover and
mode, the original exit sensor (PS10) does not remove jammed paper if any.
turn ON within a specified period of time after
the original coveyance motor (M2) turns ON.
J-6602 During operation: When feeding the first original Open the open/close cover and
in the mode other than the single sided mode, remove jammed paper if any.
the original exit sensor (PS10) does not turn ON
within a specified period of time after the original
coveyance motor (M2) turns ON.
J-6603 During operation: When feeding the second Open the open/close cover and
original in the mode other than the single sided remove jammed paper if any.
mode, the original exit sensor (PS10) does not
turn ON within a specified period of time after
the original coveyance motor (M2) turns ON.
J-6604 During operation: When feeding the third original Open the open/close cover and
in the mode other than the single sided mode, remove jammed paper if any.
the original exit sensor (PS10) does not turn ON
within a specified period of time after the original
coveyance motor (M2) turns ON.
J-6605 During operation: While in the single sided Open the open/close cover and
mode, the original exit sensor (PS10) does not remove jammed paper if any.
turn OFF within a specified period of time after
the PS10 turns ON.
K-5
bizhub 501/421/361 K TROUBLESHOOTING > 1. JAM INDICATION
Classificatio
JAM Code Cause Resulting operation Correction
n
J-6606 During operation: When feeding the first original Open the open/close cover and
in the mode other than the single sided mode, remove jammed paper if any.
the original exit sensor (PS10) does not turn
OFF within a specified period of time after the
PS10 turns ON.
J-6607 During operation: When feeding the second Open the open/close cover and
original in the mode other than the single sided remove jammed paper if any.
mode, the original exit sensor (PS10) does not
turn OFF within a specified period of time after
the PS10 turns ON.
J-6608 During operation: When feeding the third original Open the open/close cover and
in the mode other than the single sided mode, remove jammed paper if any.
the original exit sensor (PS10) does not turn
OFF within a specified period of time after the
PS10 turns ON.
FS-522 J-7201 When idling: While in the idle, the entrance FS, RU, MT, SD, main Remove jammed paper if any
sensor (PS4) is ON. body stop immediately. from the FS/main body.
FS-523 J-7201 When idling: While in the idle, the passage Remove jammed paper if any
sensor (PS2) of RU turns ON. from the FS/main body.
FS-522 J-7202 When idling: While in the idle, the conveyance Remove jammed paper if any
sensor (PS5) or the stacker sensor (PS8) is ON. from the FS/main body.
FS-523 J-7202 When idling: While in the idle, any of the sub Remove jammed paper if any
tray exit sensor (PS1), the bypass route from the FS/main body.
conveyance sensor (PS2), the intermediate
conveyance sensor (PS3), the main route
conveyance sensor (PS4) or the alignment tray
sensor (PS5) is ON.
FS-522 J-7203 When idling: While in the idle, the stacker sensor Remove jammed paper if any
(PS8) is ON. from the FS/main body.
SD J-7204 When idling: While in the idle, the paper exit Remove jammed paper if any
sensor (PS20) is ON. from the FS/main body.
MT J-7205 When idling: While in the idle, the conveyance Remove jammed paper if any
sensor /Up (PS9) or /Lw (PS10) is ON. from the FS/main body.
FS-522 J-7216 During operation: The entrance sensor (PS4) of Remove jammed paper if any
FS does not turn ON within a specified period of from the FS/main body.
time after the fusing exit sensor (PS3) of the
main body turns ON.
FS-523 J-7216 During operation: The path sensor (PS2) of RU Remove jammed paper if any
does not turn ON within a specified period of from the FS/main body.
time after the fusing exit sensor (PS3) of the
main body turns ON.
FS-522 J-7217 During operation: The entrance sensor (PS4) Remove jammed paper if any
does not turn OFF within a specified period of from the FS/main body.
time after the PS4 turns ON.
J-7217 During operation: The conveyance sensor (PS5) Remove jammed paper if any
does not turn ON within a specified period of from the FS/main body.
time after the entrance sensor (PS4) turns ON.
FS-523 J-7217 During operation: The path sensor (PS2) of RU Remove jammed paper if any
does not turn OFF within a specified period of from the FS/main body.
time after the PS2 turns ON.
J-7217 During operation: The sub tray paper exit sensor Remove jammed paper if any
(PS1) of FS does not turn ON within a specified from the FS/main body.
period of time after the path sensor (PS2) of RU
turns ON.
J-7217 During operation: The main route conveyance Remove jammed paper if any
sensor (PS4) of FS does not turn ON within a from the FS/main body.
specified period of time after the path sensor
(PS2) of RU turns ON.
J-7217 During operation: The bypass route conveyance Remove jammed paper if any
sensor (PS2) of FS does not turn ON within a from the FS/main body.
specified period of time after the path sensor
(PS2) of RU turns ON.
J-7217 During operation: The main route conveyance Remove jammed paper if any
sensor (PS4) does not turn OFF within a from the FS/main body.
specified period of time after the PS4 turns ON.
J-7217 During operation: The bypass route conveyance Remove jammed paper if any
sensor (PS2) does not turn OFF within a from the FS/main body.
specified period of time after the PS2 turns ON.
K-6
bizhub 501/421/361 K TROUBLESHOOTING > 1. JAM INDICATION
Classificatio
JAM Code Cause Resulting operation Correction
n
J-7217 During operation: The intermediate conveyance Remove jammed paper if any
sensor (PS3) does not turn ON within a from the FS/main body.
specified period of time after the main route
conveyance sensor (PS4) turns ON.
J-7217 The intermediate conveyance sensor (PS3) Remove jammed paper if any
does not turn OFF within a specified period of from the FS/main body.
time after the bypass route conveyance sensor
(PS2) turns ON.
FS-522 J-7218 During operation: The conveyance sensor (PS5) Remove jammed paper if any
does not turn OFF within a specified period of from the FS/main body.
time after the PS5 turns ON.
FS-523 J-7218 During operation: The sub tray exit sensor (PS1) Remove jammed paper if any
does not turn OFF within a specified period of from the FS/main body.
time after the PS1 turns ON.
J-7218 During operation: The intermediate conveyance Remove jammed paper if any
sensor (PS3) does not turn OFF within a from the FS/main body.
specified period of time after the PS3 turns ON.
FS-522 J-7221 During operation: After completion of stapling, Remove jammed paper if any
the stacker sensor (PS8) does not turn OFF from the FS/main body.
within a specified period of time after the paper
exit motor (M1) turns ON.
FS-523 J-7221 During operation: After completion of stapling, Remove jammed paper if any
the alignment tray sensor (PS5) does not turn from the FS/main body.
OFF within a specified period of time after the
paper exit motor (M3) turns ON.
SD J-7225 During operation: Folding jam Remove jammed paper if any
from the FS/main body.
PU J-7243 During operation: Punch jam Remove jammed paper if any
from the FS/main body.
FS-522 J-7281 During operation: The stapler motor does not Remove jammed paper if any
return to the home position within a specified from the FS/main body.
period of time after the stapler motor turns ON.
FS-523 J-7281 During operation: The stapler home sensor /Fr Remove jammed paper if any
(PS22) does not turn ON within a specified from the FS/main body.
period of time after the stapler motor /Fr (M16)
turns ON.
J-7282 During operation: The stapler home sensor /Rr Remove jammed paper if any
(PS25) does not turn ON within a specified from the FS/main body.
period of time after the stapler motor /Rr (M17)
turns ON.
SD J-7284 During operation: The clincher motor /Fr does Remove jammed paper if any
not return to the home position within a specified from the FS/main body.
period of time after the clincher motor /Fr turns
ON.
J-7285 During operation: The clincher motor /Rr does Remove jammed paper if any
not return to the home position within a specified from the FS/main body.
period of time after the clincher motor /Rr turns
ON.
MT J-7290 During operation: The conveyance sensor /Up Remove jammed paper if any
(PS9) or /Lw (PS10) of MT does not turn ON from the FS/main body.
within a specified period of time after the
conveyance sensor (PS5) of FS turns ON.
J-7290 During operation: The conveyance sensor /Up Remove jammed paper if any
(PS9) or /Lw (PS10) do not turn OFF within a from the FS/main body.
specified period of time after PS9 or PS10 turn
ON.
Paper feed J-8100 When idling: The registration sensor (PS1) turns The printer section stops Open the vertical conveyance
ON while in idling. immediately. door and ADU and remove
jammed paper if any.
J-8200 When idling: The vertical conveyance sensor Open the vertical conveyance
(PS2) turns ON while in idling. door and ADU and remove
jammed paper if any.
PC-206 J-8300 When idling: The vertical conveyance sensor /3 Open the right door and remove
(PS116) turns ON while in idling. jammed paper if any.
PC-407 J-8300 When idling: The vertical conveyance sensor Open the right door and remove
(PS2) turns ON while in idling. jammed paper if any.
PC-206 J-8400 When idling: The vertical conveyance sensor /4 Open the right door and remove
(PS126) turns ON while in idling. jammed paper if any.
K-7
bizhub 501/421/361 K TROUBLESHOOTING > 1. JAM INDICATION
Classificatio
JAM Code Cause Resulting operation Correction
n
LU J-8500 When idling: The LU exit sensor (PS155) turns Open the upper door and remove
ON while in idling. jammed paper if any.
Fusing J-9000 When idling: The fusing exit sensor (PS3) turns Open ADU and remove jammed
ON while in idling. paper if any.
Reverse J-9100 When idling: The reverse sensor (PS27) turns Open ADU and remove jammed
ON while in idling. paper if any.
ADU J-9200 When idling: The ADU conveyance sensor /1 Open ADU and remove jammed
(PS24) turns ON while in idling. paper if any.
J-9300 When idling: The ADU conveyance sensor /2 Open ADU and remove jammed
(PS25) turns ON while in idling. paper if any.
J-9701 During operation: The ADU conveyance sensor / Open ADU and remove jammed
1 (PS24) does not turn ON within a specified paper if any.
period of time after the reverse motor (M6) turns
ON for reverse rotation.
J-9702 During operation: The ADU conveyance sensor / Open ADU and remove jammed
2 (PS25) does not turn ON within a specified paper if any.
period of time after the ADU conveyance
sensor /1 (PS24) turns ON.
J-9703 During operation: The registration sensor (PS1) Open ADU and remove jammed
does not turn ON within a specified period of paper if any.
time after the ADU conveyance sensor /2
(PS25) turns ON.
K-8
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
2. MALFUNCTION CODE
2.1 Malfunction code list
Control
Malfunction Resulting Faulty part
Classification Cause Estimated abnormal parts when
code operation isolation DIPSW
detached
Main body: Drive C-0201 The upper limit sensor /1 The main body • Upper limit sensor /1 DipSW18-0 Paper feed
(PS6) does not turn ON stops (PS6) in tray 1 is
within a specified period of immediately to • Printer control board unavailable
time after the paper lift turn OFF the (PRCB) (There
motor /1 (M7) turns ON. main relay remains no
(RL1). paper, and
on the
operation
panel, the
tray 1 is
displayed in
hatching.)
C-0202 The upper limit sensor /2 • Paper lift motor /2 (M8) DipSW18-1 Paper feed
(PS13) does not turn ON • Upper limit sensor /2 in tray 2 is
within a specified period of (PS13) unavailable
time after the paper lift • Printer control board (There
motor /2 (M8) turns ON. (PRCB) remains no
paper, and
on the
operation
panel, the
tray 2 is
displayed in
hatching.)
PC-206: Drive C-0203 The upper limit sensor /3 • Paper lift motor /3 DipSW18-4 Paper feed
(PS114) does not turn ON (M124) in tray 3 is
within a specified period of • Upper limit sensor /3 unavailable
time after the paper lift (PS114) (There
motor /3 (M124) turns ON. • PC control board remains no
(PCCB) paper, and
on the
operation
panel, the
tray 3 is
displayed in
hatching.)
C-0204 The upper limit sensor /4 • Paper lift motor /4 DipSW18-5 Paper feed
(PS123) does not turn ON (M125) in tray 4 is
within a specified period of • Upper limit sensor /4 unavailable
time after the paper lift (PS123) (There
motor /4 (M125) turns ON. • PC control board remains no
(PCCB) paper, and
on the
operation
panel, the
tray 4 is
displayed in
hatching.)
LU: Drive C-0205 The upper limit sensor • Paper lift motor (M151) DipSW18-6 Paper feed
(PS152) does not turn ON • Upper limit sensor in LU is
within a specified period of (PS152) unavailable
time after the paper lift • LU drive board (LTDB) (There
motor (M151) turns ON. remains no
paper, and
on the
operation
panel, LU is
displayed in
hatching.)
K-9
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Control
Malfunction Resulting Faulty part
Classification Cause Estimated abnormal parts when
code operation isolation DIPSW
detached
PC-407: Drive C-0206 Paper lift motor (M5) • Paper lift motor (M5) DipSW18-4 Paper feed
abnormality. • Shift motor (M4) in tray 3 is
Shift motor (M4) • Shift gate motor (M3) unavailable
abnormality. • PC control board (There
Shift gate motor (M3) (PCCB) remains no
abnormality. paper, and
on the
operation
panel, the
tray 3 is
displayed in
hatching.)
Bypass: Drive C-0207 While in the paper feed, • Pick-up solenoid /BP
there occurs a condition (SD1)
twice in succession in • Lift sensor (PS23)
which the lift sensor • Feed motor (M9)
(PS23) does not turn ON • Printer control board
within a specified period of (PRCB)
time after the pick-up
solenoid /BP (SD1) turns
ON.
While in the power switch
(SW2) ON, there occurs a
condition twice in
succession in which PS23
does not turn OFF within a
specified period of time
after SD1 turns ON.
Main body: Fan C-0301 Conveyance suction fan • Conveyance suction fan
abnormality (FM5) abnormality. (FM5)
• Printer control board
(PRCB)
Main body: C-1001* Communication • Overall control board
Communication abnormality between the (OACB)
abnormality engine control of the • Printer control board
overall control board (PRCB)
(OACB) and that of the
printer control board
(PRCB).
While in the stand-by, an
FS Ready signal cannot be
detected for a specified
period of time.
FS: FS C-1002 FS communication • FS control board (FSCB)
abnormality. • Printer control board
A serial communication is (PRCB)
unavailable between the
FS control board (FSCB)
and the printer control
board (PRCB).
FS: FS-522 C-1003 Flash ROM abnormality. FS control board (FSCB)
A checksum error of the
flash ROM is detected.
FS: FS-523 C-1101 Shift motor (M8) drive • Shift motor (M8)
abnormality. • Shift home sensor
•When starting the home (PS10)
position movement, the • FS control board (FSCB)
shift home sensor (PS10)
does not turn ON a
specified period of time
after M8 turns ON.
•When starting the shift
position movement, PS10
does not turn OFF a
specified period of time
after M8 turns ON.
K-10
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Control
Malfunction Resulting Faulty part
Classification Cause Estimated abnormal parts when
code operation isolation DIPSW
detached
FS: FS-522 C-1102 Tray lift motor (M11) drive • Tray lift motor (M11)
abnormality. • Upper limit sensor
•While in the main tray up (PS15)
drive, the upper limit • FS control board (FSCB)
sensor (PS15) does not
turn ON within a specified
period of time after M11
turns ON.
•While in the main tray
down drive, the lock signal
of M11 is detected.
•While in the main tray
down drive, it does not
reach the target position
within specified time.
FS: FS-523 C-1102 Tray lift motor (M7) drive • Tray lift motor (M7)
abnormality. • Main tray upper limit
•While in the main tray up sensor (PS19)
drive, the main tray upper • FS control board (FSCB)
limit sensor (PS19) does
not turn ON within a
specified period of time
after M7 turns ON.
•While in the main tray
down drive, the lock signal
of M7 is detected.
•While in the M7 ON, the
main tray upper limit
switch (SW2) or the main
tray lower limit switch
(SW3) turns ON.
FS: FS-522 C-1103 Alignment motor /Rr (M4) • Alignment motor /Rr
drive abnormality. (M4)
•While in the alignment • Alignment sensor /Rr
home position search, the (PS6)
alignment home sensor • FS control board (FSCB)
(PS6) does not turn ON
within a specified period of
time after M4 turns ON.
•While in the alignment
operation, PS6 does not
turn OFF within a specified
period of time after M4
turns ON.
FS: FS-523 C-1103 Alignment motor (M5) • Alignment motor (M5)
drive abnormality. • Alignment home sensor
•While in the alignment (PS9)
home position search, the • FS control board (FSCB)
alignment home sensor
(PS9) does not turn ON
within a specified period of
time after M5 turns ON.
•While in the alignment
operation, PS9 does not
turn OFF within a specified
period of time after M5
turns ON.
FS: FS-522 C-1104 Exit roller release motor • Exit roller release motor
(M6) drive abnormality. (M6)
•When starting the • Exit roller home sensor
pressure position drive, the (PS12)
exit roller home sensor • FS control board (FSCB)
(PS12) does not turn ON
within a specified period of
time after M6 turns ON.
•When starting the
separation position drive,
PS12 does not turn OFF
within a specified period of
time after M6 turns ON.
K-11
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Control
Malfunction Resulting Faulty part
Classification Cause Estimated abnormal parts when
code operation isolation DIPSW
detached
FS: FS-523 C-1104 Paper exit roller release • Paper exit roller release
motor (M13) drive motor (M13)
abnormality. • Exit roller home sensor
•When starting the (PS13)
pressure position drive, the • FS control board (FSCB)
exit roller home sensor
(PS13) does not turn ON
within a specified period of
time after M13 turns ON.
•When starting the
separation position drive,
PS13 does not turn OFF
within a specified period of
time after M13 turns ON.
C-1105 Intermediate conveyance • Intermediate
roller release motor (M12) conveyance roller
drive abnormality. release motor (M12)
•When starting the • Roller release home
pressure position drive, the sensor (PS12)
roller release home sensor • FS control board (FSCB)
(PS12) does not turn ON
within a specified period of
time after M12 turns ON.
•When starting the
separation position drive,
PS12 does not turn OFF
within a specified period of
time after M12 turns ON.
FS: FS-522 C-1106 Stapler movement motor • Stapler movement motor
(M7) drive abnormality. (M7)
•While in the home • Stapler home sensor
position search, the stapler (PS10)
home sensor (PS10) does • FS control board (FSCB)
not turn ON within a
specified period of time
after M7 turns ON.
•While in the 1-staple
position movement, PS10
does not turn OFF within a
specified period of time
after M7 turns ON.
FS: FS-523 C-1106 Stapler movement motor • Stapler movement motor
(M6) drive abnormality. (M6)
•While in the home • Stapler home sensor
position search, the stapler (PS14)
home sensor (PS14) does • FS control board (FSCB)
not turn ON within a
specified period of time
after M6 turns ON.
•While in the 1-staple
position movement, PS14
does not turn OFF within a
specified period of time
after M6 turns ON.
C-1107 Stapler motor /Fr (M17) • Stapler motor /Fr (M17)
drive abnormality. • Stapler home sensor /Fr
•The stapler home sensor / (PS25)
Fr (PS25) does not turn • FS control board (FSCB)
OFF within a specified
period of time after M17
turns ON.
•PS25 does not turn ON
within a specified period of
time after the OFF of PS25
is detected.
•PS25 does not turn ON
within a specified period of
time after M17 turns ON
for reverse rotation.
K-12
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Control
Malfunction Resulting Faulty part
Classification Cause Estimated abnormal parts when
code operation isolation DIPSW
detached
FS: FS-522 C-1108 Stapler drive failure. • Stapling motor
•Staple motor does not • FS control board (FSCB)
move from home position
within specified time from
start of staple driving.
•Staple motor does not
reach the home position
within specified time from
start of staple reverse
driving.
FS: FS-523 C-1108 Stapler motor /Rr (M16) • Stapler motor /Rr (M16)
drive abnormality. • Stapler home sensor /Rr
•The stapler home sensor / (PS22)
Rr (PS22) does not turn • FS control board (FSCB)
OFF within a specified
period of time after M16
turns ON.
•PS22 does not turn ON
within a specified period of
time after the OFF of PS22
is detected.
•PS22 does not turn ON
within a specified period of
time after M16 turns ON
for reverse rotation.
FS:SD C-1109 Saddle stapler motor /Fr • Saddle stapler motor /Fr DipSW20-5 SD is
drive abnormality. • SD control board unavailable
•When the saddle stapler (SDCB) (SD
motor /Fr is ON, it does not connection
get off from the home is not
position within a specified recognized)
period of time.
•After its getting off from
the home position is
detected, it does not get to
the home position within a
specified period of time.
•After the saddle stapler
motor /Fr turns ON for
reverse rotation, it does
not get to the home
position within a specified
period of time.
C-1110 Saddle stapler motor /Rr • Saddle stapler motor /Rr DipSW20-5 SD is
drive abnormality. • SD control board unavailable
•When the saddle stapler (SDCB) (SD
motor /Rr turns ON, it does connection
not get off from the home is not
position within a specified recognized)
period of time.
•After its getting off from
the home position is
detected, it does not get to
the home position within a
specified period of time.
•After the saddle stapler
motor /Rr turns ON for
reverse rotation, it does
not get to the home
position within a specified
period of time.
C-1111 Paper guide motor (M13) • Paper guide motor DipSW20-5 SD is
drive abnormality. (M13) unavailable
•When M13 turns ON for • Paper guide home (SD
protrusion, the paper guide sensor (PS23) connection
home sensor (PS23) does • SD control board is not
not turn OFF within a (SDCB) recognized)
specified period of time.
•When M13 turns ON for
evacuation, PS23 does not
turn ON within a specified
period of time.
K-13
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Control
Malfunction Resulting Faulty part
Classification Cause Estimated abnormal parts when
code operation isolation DIPSW
detached
C-1112 Staple guide motor (M14) • Staple guide motor DipSW20-5 SD is
drive abnormality. (M14) unavailable
•While in the home • Staple guide home (SD
position return operation, sensor (PS26) connection
the staple guide home • SD control board is not
sensor (PS26) does not (SDCB) recognized)
turn ON within a specified
period of time after M14
turns ON.
•When starting a retraction
operation, PS26 does not
turn OFF within a specified
period of time after M14
turns ON.
C-1113 Exit open/close motor (M9) • Exit open/close motor DipSW20-5 SD is
drive abnormality. (M9) unavailable
•When starting a pressure • Saddle exit home sensor (SD
contact operation, the (PS18) connection
saddle exit home sensor • SD control board is not
(PS18) does not turn ON (SDCB) recognized)
within a specified period of
time after M9 turns ON.
•When starting a
separation operation,
PS18 does not turn OFF
within a specified period of
time after M9 turns ON.
C-1114 Folding motor (M10) drive • Folding motor (M10) DipSW20-5 SD is
abnormality. • Folding roller home unavailable
The folding roller home sensor (PS22) (SD
sensor (PS22) does not • SD control board connection
turn ON within a specified (SDCB) is not
period of time after M10 recognized)
turns ON.
C-1115 Conveyance motor (M8) • Conveyance motor (M8) DipSW20-5 SD is
drive abnormality. • SD control board unavailable
•Within a specified period (SDCB) (SD
of time after M8 turns ON, connection
the ON of a motor lock is not
signal is detected for a recognized)
prescribed period of time
in succession.
•A specified period of time
after M8 turns OFF, the
OFF of a motor lock signal
is detected for a
prescribed period of time
in succession.
FS:FS-522 C-1116 Exit roller release motor • Exit roller release motor
(M6) drive abnormality. (M6)
•When the shutter is • Shutter home sensor
closed, the shutter home (PS16)
sensor (PS16) does not • FS control board (FSCB)
turn ON within a specified
period of time after M6
turns ON.
•When the shutter is open,
PS16 does not turn OFF
within a specified period of
time after M6 turns ON.
C-1117 Alignment motor /Fr (M5) • Alignment motor /Fr
drive abnormality. (M5)
•While in the home • Alignment home
position search, the sensor /Fr (PS7)
alignment home sensor /Fr • FS control board (FSCB)
(PS7) does not turn ON
within a specified period of
time after M5 turns ON.
•While in the home
position search, PS7 does
not turn OFF within a
specified period of time
after M5 turns ON.
K-14
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Control
Malfunction Resulting Faulty part
Classification Cause Estimated abnormal parts when
code operation isolation DIPSW
detached
C-1118 Exit paddle solenoid (SD2) • Exit paddle solenoid
drive abnormality. (SD2)
•While in the paddle • Exit paddle home sensor
evacuation, the exit paddle (PS11)
home sensor (PS11) does • FS control board (FSCB)
not turn ON within a
specified period of time
after SD2 turns ON.
•While in the paper hold-
down operation, PS11
does not turn OFF within a
specified period of time
after SD turns ON.
FS:FS-523 C-1119 Punch motor (M11) drive • Punch motor (M11)
abnormality. • FS control board (FSCB)
The punch encoder sensor
(PS15) does not turn OFF
within a specified period of
time after M11 turns ON.
C-1120 Hole punch selector motor • FS control board (FSCB)
(M14) drive abnormality • Hole punch selector
(inch system only) motor (M14)
•When starting the punch
2-hole position switch
drive, the hole punch
position switch (SW4) is
not turned ON in the
specified period of time
after the M14 is turned
ON.
•When starting the punch
3-hole position switch
drive, the SW4 is not
turned OFF in the
specified period of time
after the M14 is turned
ON.
FS:PU C-1121 Punch motor (M1) drive • Punch motor (M1)
abnormality. • Punch position sensor /1
The punch position (PS2)
sensors /1 (PS2) and /2 • Punch position sensor /2
(PS3) do not turn OFF (PS3)
within a specified period of • FS control board (FSCB)
time after M1 turns ON.
Main body: C-2001 Communication • Overall control board
Image process abnormality between the (OACB)
communication engine control of the • Printer control board
abnormality overall control board (PRCB)
(OACB) and that of the
printer control board
(PRCB)
While in the stand-by, a
process Ready signal
cannot be detected for a
specified period of time.
Main body: C-2201 Developing motor (M3) • Developing motor (M3)
Motor speed speed abnormality. • Printer control board
abnormality While M3 is ON, an EM (PRCB)
error signal has been
detected 5 times in
succession within a
specified period of time.
C-2202 Drum motor (M1) speed • Drum motor (M1)
abnormality. • Printer control board
While M1 is ON, an EM (PRCB)
error signal has been
detected 5 times in
succession within a
specified period of time.
K-15
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Control
Malfunction Resulting Faulty part
Classification Cause Estimated abnormal parts when
code operation isolation DIPSW
detached
Main body: Fan C-2301 Drum cooling fan (FM4) • Drum cooling fan (FM4)
lock abnormality abnormality. • Printer control board
While FM4 is ON, an EM (PRCB)
error signal has been
detected 5 times in
succession within a
specified period of time.
C-2302 Developing suction fan • Developing suction fan
motor (FM6) abnormality. motor (FM6)
While FM6 is ON, an EM • Printer control board
error signal has been (PRCB)
detected 5 times in
succession within a
specified period of time.
C-2303 Developing cooling fan • Developing cooling fan
(FM7) abnormality. (FM7)
While FM7 is ON, an EM • Printer control board
error signal has been (PRCB)
detected 5 times in
succession within a
specified period of time.
Main body: C-2401 High machine inside • TCR sensor (TCRS)
Abnormality temperature abnormality. • Printer control board
around the drum When the temperature (PRCB)
around the drum is above
58°C
C-2402 Erase lamp (EL) connector • Erase lamp (EL)
slip-off abnormality. • Printer control board
When EL turns ON before (PRCB)
starting an initial charging,
EL abnormality has been
detected 15 times in
succession at prescribed
intervals after a specified
period of time.
Main body: C-2403 Toner bottle phase • Toner bottle motor
Toner bottle detection abnormality. (M10)
abnormality While in the power switch • Toner bottle position
(SW2) ON, the toner bottle sensor (PS28)
position sensor (PS28) • Printer control board
does not turn ON within a (PRCB)
specified period of time
after the toner bottle motor
(M10) turns ON.
Main body: High C-2701 Charging abnormality. If there is a • Charging corona
voltage power An error signal is detected sheet of paper • High voltage unit (HV)
source 5 times in succession at being printed, • Printer control board
abnormality prescribed intervals. the main body (PRCB)
completes the
paper exit to
stop operations.
The main relay
(RL1) turns OFF.
C-2702 Transfer lightning The main body • Transfer/separation
abnormality. stops charger
There occurs a immediately to • High voltage unit (HV)
phenomenon 5 times in a turn OFF the • Printer control board
job, in which an error main relay (PRCB)
signal is detected 3 times (RL1).
in succession at
prescribed intervals.
C-2703 Separation lightning • Transfer/separation
abnormality. charger
There occurs a • High voltage unit (HV)
phenomenon 5 times in a • Printer control board
job, in which an error (PRCB)
signal is detected 5 times
in succession at
prescribed intervals.
K-16
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Control
Malfunction Resulting Faulty part
Classification Cause Estimated abnormal parts when
code operation isolation DIPSW
detached
C-2801 TCR output abnormality. • TCR sensor (TCRS)
When the TCR output is in • Printer control board
excess of 3.0 V. (PRCB)
C-2802 TCR output abnormality. • TCR sensor (TCRS)
When the TCR sensor • Printer control board
(TCRS) maximum output (PRCB)
is 1.0 V or less.
C-2803Error TCR output abnormality. • TCR sensor (TCRS)
code 3 When the output ripple • Printer control board
voltage of the TCR sensor (PRCB)
(TCRS) is 0.5 V or less.
C-2803Error TCR output abnormality. • TCR sensor (TCRS)
code 4 When the output ripple • Printer control board
voltage of TCR sensor (PRCB)
(TCRS) is 0.02 V or less.
C-2803Error TCR output abnormality. • TCR sensor (TCRS)
code 5 When the TCR sensor • Printer control board
(TCRS) control voltage (PRCB)
cannot be adjusted within
7.6V to 6.2V.
C-2803Error When the detection of the • IDC sensor (IDCS)
code 6 toner control patch is • Printer control board
abnormal for the D/A (PRCB)
check.
C-2804 Toner density abnormality. • Toner remaining sensor
When the L detection (PZS)
output is in excess of 2.6 V • TCR sensor (TCRS)
before the toner remaining • Printer control board
sensor (PZS) detects a no (PRCB)
toner condition, toner
density does not recover
even when toner is
automatically supplied.
Main body: C-3201 Fusing motor (M11) speed • Fusing motor (M11)
Motor speed abnormality. • Printer control board
abnormality When M11 is ON, an EM (PRCB)
error signal is detected 30
times in succession within
a specified period of time.
Main body: Fan C-3301 Fusing cooling fan /Fr • Fusing cooling fan /Fr
lock abnormality (FM2) abnormality. (FM2)
When FM2 is ON, an EM • Printer control board
error signal is detected 3 (PRCB)
times in succession within
a specified period of time.
C-3302 Fusing cooling fan /Rr • Fusing cooling fan /Rr
(FM8) abnormality. (FM8)
When FM8 is ON, an EM • Printer control board
error signal is detected 3 (PRCB)
times in succession within
a specified period of time.
Main body: C-3501 Fusing main sensor high The main body • Thermistor /1 (TH1)
Fusing low temperature abnormality. stops • Printer control board
temperature The thermistor /1 (TH1) immediately to (PRCB)
abnormality detects a temperature turn OFF the • DC power supply
higher than 236°C for main relay (DCPS)
more than a specified (RL1). All the
period of time. keys are not
C-3502 Fusing sub sensor high taken in. • Thermistor /2 (TH2)
temperature abnormality. • Printer control board
The thermistor /2 (TH2) (PRCB)
detects a temperature • DC power supply
higher than 236°C for (DCPS)
more than a specified
period of time.
K-17
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Control
Malfunction Resulting Faulty part
Classification Cause Estimated abnormal parts when
code operation isolation DIPSW
detached
C-3801 Fusing main sensor low • Thermistor /1 (TH1)
temperature abnormality. • Printer control board
While in the idle or in the (PRCB)
low power mode, the • DC power supply
fusing heater lamp /1 (L2) (DCPS)
turns on for more than 12
seconds in succession.
C-3802 Fusing main sensor low • Thermistor /1 (TH1)
temperature abnormality. • Printer control board
While in other than the (PRCB)
warm-up, the thermistor /1 • DC power supply
(TH1) detects a (DCPS)
temperature lower than
130°C for more than 10
seconds.
C-3803 Fusing main sensor low • Thermistor /1 (TH1)
temperature abnormality. • Printer control board
The detection temperature (PRCB)
of the thermistor /1 (TH1) • DC power supply
does not get to the (DCPS)
prescribed temperature
within a specified period of
time after it starts the
warm-up.
C-3804 Fusing sub sensor low • Thermistor /2 (TH2)
temperature abnormality. • Printer control board
While in the idle, the fusing (PRCB)
heater lamp /2 (L3) turns • DC power supply
on for more than 12 (DCPS)
seconds in succession.
C-3805 Fusing sub sensor low • Thermistor /2 (TH2)
temperature abnormality. • Printer control board
While in other than the (PRCB)
warm-up, the thermistor /2 • DC power supply
(TH2) detects a (DCPS)
temperature lower than
130°C for more than 10
seconds.
C-3806 Fusing sub sensor low • Thermistor /2 (TH2)
temperature abnormality. • Printer control board
The detection temperature (PRCB)
of the thermistor /2 (TH2) • DC power supply
does not get to the (DCPS)
prescribed temperature
within a specified period of
time after it starts the
warm-up.
C-3807 Fusing main sensor high • Thermistor /1 (TH1)
temperature abnormality • Printer control board
(sub CPU detection) (PRCB)
In the sub CPU, the • DC power supply
thermistor /1 (TH1) detects (DCPS)
a temperature higher than
236°C for more than a
specified period of time.
C-3808 Fusing sub sensor high • Thermistor /2 (TH2)
temperature abnormality • Printer control board
(sub CPU detection) (PRCB)
In the sub CPU, the • DC power supply
thermistor /2 (TH2) detects (DCPS)
a temperature higher than
236°C for more than a
specified period of time.
K-18
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Control
Malfunction Resulting Faulty part
Classification Cause Estimated abnormal parts when
code operation isolation DIPSW
detached
Main body: C-3901 Inferior contact of the • Thermistor /1 (TH1)
Fusing sensor thermistor • Printer control board
abnormality /1 (TH1) (PRCB)
While in the warm-up
condition, when the
thermistor /2 (TH2)
detection temperature gets
to the Ready temperature
before the TH1 detection
temperature, the TH1
detection temperature
does not get to the Ready
temperature a specified
period of time after the
TH2 detection temperature
got to the Ready
temperature.
C-3902 Inferior contact of the • Thermistor /2 (TH2)
thermistor • Printer control board
/2 (TH2) (PRCB)
While in the warm-up
condition, when the
thermistor /1 (TH1)
detection temperature gets
to the Ready temperature
before the TH2 detection
temperature, the TH2
detection temperature
does not get to the Ready
temperature a specified
period of time after the
TH1 detection temperature
got to the Ready
temperature.
C-3903 Thermistor /1 (TH1) open • Thermistor /1 (TH1)
abnormality (sub CPU • Printer control board
detection) (PRCB)
In the sub CPU, the TH1
detection temperature
detects a temperature
between -8 and 20°C for
more than a specified
period of time.
C-3904 Thermistor /2 (TH2) open • Thermistor /2 (TH2)
abnormality (sub CPU • Printer control board
detection) (PRCB)
In the sub CPU, the TH2
detection temperature
detects a temperature
between -8 and 20°C for
more than a specified
period of time.
Main body: C-4001 Index board (INDEXB) The main body • Index board (INDEXB)
Image contact abnormality. stops • Overall control board
processing immediately to (OACB)
abnormality turn OFF the
Main body: C-4101 Polygon motor (M5) speed main relay • Polygon motor (M5)
Motor speed abnormality. (RL1). • Printer control board
abnormality When M5 is ON, an error (PRCB)
signal is detected 3 times
in succession within a
specified period of time.
Main body: C-4401 Laser drive board (LDB) • Laser drive board (LDB)
Image abnormality. • Overall control board
processing When an overcurrent flows (OACB)
abnormality for laser output.
C-4701 Laser index abnormality. • Index board (INDEXB)
When the cycle of the • Overall control board
index is different from an (OACB)
expected value.
K-19
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Control
Malfunction Resulting Faulty part
Classification Cause Estimated abnormal parts when
code operation isolation DIPSW
detached
Main body: C-5001 Main body control board • Overall control board
Communication communication (OACB)
abnormality abnormality 1 • Scanner drive board
Communication (SDB)
abnormality between the
overall control board
(OACB) and the scanner
drive board (SDB).
C-5002 Main body control board Printer control board
communication (PRCB)
abnormality 2
Communication
abnormality, incoming
command abnormality,
platen operation sequence
abnormality to the sub
CPU in the overall control
board (OACB).
C-5003 Sub CPU A/D conversion Printer control board
abnormality. (PRCB)
There is no response 2
times in succession to the
A/D conversion request of
the overall control board
(OACB).
Main body: Fan C-5301 Exhaust fan /Fr (FM3) • Exhaust fan /Fr (FM3)
lock abnormality conversion abnormality. • Printer control board
When FM3 is ON, an error (PRCB)
signal is detected 5 times
in succession within a
specified period of time.
C-5302 Exhaust fan /Rr (FM9) • Exhaust fan /Rr (FM9)
conversion abnormality. • Printer control board
When FM9 is ON, an error (PRCB)
signal is detected 5 times
in succession within a
specified period of time.
C-5303 Power supply cooling fan • Power supply cooling
(FM1) conversion fan (FM1)
abnormality. • Printer control board
When FM1 is ON, an error (PRCB)
signal is detected 5 times
in succession within a
specified period of time.
Main body: OS C-5401* There occurs an OS error Engine section Printer control board
error with the engine control power OFF. (PRCB)
section in the printer
control board (PRCB).
Main body: C-5402* Time out for tuning off the Engine section • Overall control board
System control power switch (SW2) power OFF. (OACB)
communication Operation panel • Printer control board
abnormality display all ON. (PRCB)
•
Main body: C-6001 CCD board (CCDB) Scanner section • CCD board (CCDB)
Image process connection abnormality. stops • Overall control board
communication immediately. (OACB)
abnormality C-6002* Communication Engine section • Overall control board
abnormality between the power OFF. (OACB)
engine control of the • Printer control board
overall control board (PRCB)
(OACB) and that of the
printer control board
(PRCB).
While in the stand-by, a
scanner Ready signal
cannot be detected for a
specified period of time.
K-20
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Control
Malfunction Resulting Faulty part
Classification Cause Estimated abnormal parts when
code operation isolation DIPSW
detached
C-6003* Communication • Overall control board
abnormality between the (OACB)
engine control of the • Printer control board
overall control board (PRCB)
(OACB) and that of the
printer control board
(PRCB).
Time out for the notice
time of the platen original
size.
Main body: C-6101 While in the exposure unit Scanner section • Scanner motor (M2)
Scanner initial search, the scanner stops • Scanner home sensor
abnormality home sensor (PS30) does immediately. (PS30)
not turn on within a • Printer control board
specified period of time. (PRCB)
And also, while in the
return scan, PS30 does
not turn on within a
specified period of time.
C-6201 Exposure lamp (L1) • Exposure lamp (L1)
abnormality. • L1 inverter (L1 INVVB)
A specified period of time • Printer control board
after L1 turns on, an L1 (PRCB)
abnormality signal is
detected in succession for
a specified period of time.
Main body: C-6701 AOC abnormality. • CCD board (CCDB)
Image AOC counter overflow • Exposure lamp (L1)
processing • L1 inverter (L1 INVVB)
abnormality • Scanner motor (M2)
• Overall control board
(OACB)
C-6702 AGC abnormality. • CCD board (CCDB)
AGC counter overflow • Exposure lamp (L1)
• L1 inverter (L1 INVVB)
• Scanner motor (M2)
• Overall control board
(OACB)
DF: C-8001 DF control board (DFCB) The main body • DF control board DipSW19-7 DF mode is
Communication communication stops (DFCB) unavailable
abnormality abnormality. immediately to • Printer control board (DF
Communication turn OFF the (PRCB) connection
abnormality between the main relay is not
printer control board (RL1). recognized)
(PRCB) and DFCB.
DF: Fan lock C-8301 Cooling fan (FM3) • Cooling fan (FM3)
abnormality abnormality. • DF control board
(DFCB)
FAX: FAX board C-B001 FAX ROM checksum error FAX breakdown FK-502 DipSW19-1 FAX mode
abnormality is
unavailable
C-B002 A FAX board hardware FK-502 DipSW19-1 FAX mode
error is detected. is
unavailable
C-B003 A FAX file initialization FK-502 DipSW19-1 FAX mode
abnormality is detected. is
unavailable
FAX: FAX driver C-B110 Instance generation error FK-502 DipSW19-1 FAX mode
error or an observer registration is
error unavailable
C-B111 Initialization failure of the FK-502 DipSW19-1 FAX mode
configuration space is
unavailable
C-B112 A semaphore is obtained; FK-502 DipSW19-1 FAX mode
release error is
unavailable
C-B113 Sequence error between FK-502 DipSW19-1 FAX mode
the tasks on the main body is
side. unavailable
K-21
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Control
Malfunction Resulting Faulty part
Classification Cause Estimated abnormal parts when
code operation isolation DIPSW
detached
C-B114 Message queue control FK-502 DipSW19-1 FAX mode
error is
unavailable
C-B115 Sequence error between FK-502 DipSW19-1 FAX mode
the main body and the is
FAX board unavailable
C-B116 FAX board no response FK-502 DipSW19-1 FAX mode
(no response after is
initialization) unavailable
C-B117 Time out error for ACK FK-502 DipSW19-1 FAX mode
standby is
unavailable
C-B118 Undefined frame reception FK-502 DipSW19-1 FAX mode
is
unavailable
C-B119 DMA transfer error FK-502 DipSW19-1 FAX mode
is
unavailable
FAX: JC C-B120 JC software error FK-502 DipSW19-1 FAX mode
is
unavailable
C-B122 Device error (GA LOCAL FK-502 DipSW19-1 FAX mode
SRAM) is
unavailable
C-B123 Device error (DRAM) FK-502 DipSW19-1 FAX mode
is
unavailable
C-B125 Device error (GA) FK-502 DipSW19-1 FAX mode
is
unavailable
C-B126 While in the interruption FK-502 DipSW19-1 FAX mode
processing, there occurs a is
time out error due to no unavailable
response from DC.
C-B127 While in the interruption FK-502 DipSW19-1 FAX mode
processing, there occurs a is
time out error due to no unavailable
response from CC.
C-B128 While in the interruption FK-502 DipSW19-1 FAX mode
processing, there occurs a is
time out error due to no unavailable
response from Line.
C-B129 While in the interruption FK-502 DipSW19-1 FAX mode
processing, there occurs a is
time out error due to no unavailable
response from the File
system/File Driver.
FAX: MIF C-B130 Driver software error FK-502 DipSW19-1 FAX mode
software error is
unavailable
C-B131 Length error of the frame FK-502 DipSW19-1 FAX mode
received from the main is
side. unavailable
C-B132 Header error of the frame FK-502 DipSW19-1 FAX mode
receive from the main side. is
unavailable
C-B133 232C I/F sequence error FK-502 DipSW19-1 FAX mode
is
unavailable
C-B134 DPRAM I/F sequence FK-502 DipSW19-1 FAX mode
error is
unavailable
C-B135 DPRAM CTL/STS register FK-502 DipSW19-1 FAX mode
abnormality. is
unavailable
C-B136 Time out for ACK standby FK-502 DipSW19-1 FAX mode
is
unavailable
K-22
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Control
Malfunction Resulting Faulty part
Classification Cause Estimated abnormal parts when
code operation isolation DIPSW
detached
C-B137 DPRAM RESET received FK-502 DipSW19-1 FAX mode
is
unavailable
C-B140 MSG I/F error with JC FK-502 DipSW19-1 FAX mode
is
unavailable
C-B141 I/F error with driver FK-502 DipSW19-1 FAX mode
is
unavailable
FAX: I/F error C-B142 Undefined command FK-502 DipSW19-1 FAX mode
received is
unavailable
C-B143 Command frame length FK-502 DipSW19-1 FAX mode
error is
unavailable
C-B144 Command parameter FK-502 DipSW19-1 FAX mode
length error is
unavailable
C-B145 Undefined parameter FK-502 DipSW19-1 FAX mode
is
unavailable
C-B146 Command/response FK-502 DipSW19-1 FAX mode
sequence error is
unavailable
FAX: Line C-B150 External class instance FK-502 DipSW19-1 FAX mode
control acquisition error is
unavailable
C-B151 Job start-up error (start-up FK-502 DipSW19-1 FAX mode
JOB parameter/slave job is
generation error) unavailable
C-B152 Doc access error (report FK-502 DipSW19-1 FAX mode
Buf access error) is
unavailable
C-B153 Time out for a response FK-502 DipSW19-1 FAX mode
from the external task is
unavailable
C-B154 Internal Que table control FK-502 DipSW19-1 FAX mode
error (create/enque/deque) is
unavailable
FAX: 1 C-B160 Instance generation error FK-502 DipSW19-1 FAX mode
destination is
control unavailable
C-B161 Time out error FK-502 DipSW19-1 FAX mode
is
unavailable
C-B162 Interface error FK-502 DipSW19-1 FAX mode
is
unavailable
C-B163 Message queue control FK-502 DipSW19-1 FAX mode
error is
unavailable
C-B164 A semaphore is obtained: FK-502 DipSW19-1 FAX mode
release error. is
unavailable
C-B165 Observer registration error FK-502 DipSW19-1 FAX mode
is
unavailable
C-B166 Incoming resource check FK-502 DipSW19-1 FAX mode
error is
unavailable
C-B167 Outgoing image FK-502 DipSW19-1 FAX mode
information expansion is
error unavailable
C-B168 Incoming image FK-502 DipSW19-1 FAX mode
serialization error is
unavailable
K-23
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Control
Malfunction Resulting Faulty part
Classification Cause Estimated abnormal parts when
code operation isolation DIPSW
detached
C-B169 Quick memory data FK-502 DipSW19-1 FAX mode
access error is
unavailable
FAX: Page C-B170 Internal Que table control FK-502 DipSW19-1 FAX mode
control error (create/enque/deque) is
unavailable
C-B171 Instance generation error FK-502 DipSW19-1 FAX mode
is
unavailable
C-B172 Time out error FK-502 DipSW19-1 FAX mode
is
unavailable
C-B173 Interface error FK-502 DipSW19-1 FAX mode
is
unavailable
C-B174 A semaphore is obtained: FK-502 DipSW19-1 FAX mode
release error. is
unavailable
C-B175 Observer registration error FK-502 DipSW19-1 FAX mode
is
unavailable
C-B176 TTI area cannot be FK-502 DipSW19-1 FAX mode
secured. is
unavailable
C-B177 Error return from FK-502 DipSW19-1 FAX mode
TTI_Rasterizer is
unavailable
C-B178 Incoming Job generation FK-502 DipSW19-1 FAX mode
error is
unavailable
C-B180 Quick transfer memory FK-502 DipSW19-1 FAX mode
data access error is
unavailable
C-B181 Block Buff acquisition error FK-502 DipSW19-1 FAX mode
is
unavailable
C-B182 Outgoing block image FK-502 DipSW19-1 FAX mode
error (Req, Restore) is
unavailable
C-B183 Incoming block image FK-502 DipSW19-1 FAX mode
error (Req, Store) is
unavailable
C-B184 Incoming image FK-502 DipSW19-1 FAX mode
information storage error is
unavailable
C-B185 Incoming data size logic FK-502 DipSW19-1 FAX mode
error (The incoming data is is
not a multiple number of unavailable
DotLine.
C-B186 Image Buff acquisition FK-502 DipSW19-1 FAX mode
(alloc) error is
unavailable
C-B187 Error return from FK-502 DipSW19-1 FAX mode
Compressor is
unavailable
C-B188 Band Buff control error FK-502 DipSW19-1 FAX mode
(new Instance/get/free) is
unavailable
ISW: Operation C-C103 While in the completion of Engine section Overall control board
panel the reception from the power OFF. (OACB)
communication control of the operation
abnormality panel, either of the
following is detected or
after starting the
transmission, the
transmission cannot be
completed within a
specified period of time.
K-24
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Control
Malfunction Resulting Faulty part
Classification Cause Estimated abnormal parts when
code operation isolation DIPSW
detached
•Data checksum error
•Communication GA
generates an error vector.
ISW: Machine C-C181 The machine type Overall control board
type detection mentioned in the software (OACB)
abnormality is different from the
machine type information
given on the main body
drive board.
ISW: Flash ROM C-C182 A flash ROM checksum Overall control board
abnormality error of the image control (OACB)
board is detected.
ISW: Software C-C183 The machine type Overall control board
abnormality mentioned in the software (OACB)
is different between the
overall control and the
image control.
ISW: Link error C-C190 Link error (AP0) occurs at • Overall control board
caused at the the start (OACB)
start • Extension memory
(UK-202)
C-C191 Link error (AP1) occurs at • Overall control board
the start (OACB)
• Extension memory
(UK-202)
C-C192 Link error (AP2) occurs at • Overall control board
the start (OACB)
• Extension memory
(UK-202)
C-C193 Link error (AP3) occurs at • Overall control board
the start (OACB)
• Extension memory
(UK-202)
C-C194 Link error (AP4) occurs at • Overall control board
the start (OACB)
• Extension memory
(UK-202)
C-C1A0 Link error (LDR) occurs at • Overall control board
the start (OACB)
• Extension memory
(UK-202)
C-C1A1 Link error (IBR) occurs at • Overall control board
the start (OACB)
• Extension memory
(UK-202)
C-C1A2 Link error (IID) occurs at • Overall control board
the start (OACB)
• Extension memory
(UK-202)
C-C1A3 Link error (IPF) occurs at • Overall control board
the start (OACB)
• Extension memory
(UK-202)
C-C1A4 Link error (IMY) occurs at • Overall control board
the start (OACB)
• Extension memory
(UK-202)
Main body: Non- C-C284 Non-volatile memory It stops • Overall control board
volatile memory abnormality *1 immediately. (OACB)
abnormality • NVRAM board (NRB)
C-C285 Non-volatile memory • Overall control board
abnormality *1 (OACB)
• NVRAM board (NRB)
C-C286 Non-volatile memory • Overall control board
abnormality *1 (OACB)
• NVRAM board (NRB)
C-C287 Non-volatile memory • Overall control board
abnormality *1 (OACB)
• NVRAM board (NRB)
K-25
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Control
Malfunction Resulting Faulty part
Classification Cause Estimated abnormal parts when
code operation isolation DIPSW
detached
C-C288 Non-volatile memory • Overall control board
abnormality *1 (OACB)
• NVRAM board (NRB)
C-C289 Non-volatile memory • Overall control board
destruction (OACB)
Disabled writing is • NVRAM board (NRB)
detected in the head
protect area of non-volatile
memory map.
Main body: HDD C-D001 HDD initialization Engine section HD-509 DipSW19-3 HDD is
abnormality. power OFF. unavailable
(HD-509 is
not
connected)
C-D002 JOB RAM retention HD-509 DipSW19-3 HDD is
abnormality. unavailable
(HD-509 is
not
connected)
C-D005 In case when HDD is HD-509
removed after activating i-
Option function or in case
when the function does not
work properly as the
setting has been changed
to HDD unmounted.
Main body: Fan C-D201 CPU cooling fan (FM11) The main body • Overall control board
lock abnormality abnormality. stops (OACB)
immediately to • CPU cooling fan (FM11)
Main body: C-D202 Memory access turn OFF the • Overall control board
operation control abnormality. main relay (OACB)
abnormality The standard memory size (RL1). • Standard memory
is smaller than the (DIMM)
specified size.
Main body: C-D203 Communication • Overall control board
Communication abnormality between the (OACB)
abnormality main body control board • Printer control board
and the printer control (PRCB)
board.
Main body: Fan C-D281 Overall control board • Overall control board
lock abnormality cooling fan (FM10) (OACB)
abnormality. • Overall control board
cooling fan (FM10)
Main body: C-D282* Communication • Overall control board
Communication abnormality between the (OACB)
abnormality overall control board • Printer control board
(OACB) and the printer (PRCB)
control board (PRCB).
When the power switch
(SW2) turns on, there is no
PRCB response.
Main body: C-D301 Checksum abnormality of Engine section • Overall control board
Operation CF card. power OFF. (OACB)
control • CF card (CF)
abnormality C-D302 Administration data of CF • Overall control board
card is deleted. (OACB)
• CF card (CF)
C-D303 CF lock password • Overall control board
abnormality. (OACB)
• CF card (CF)
C-Dxxx Non-volatile memory Engine section • Overall control board
except for abnormality power OFF. (OACB)
the above NOTE • NVRAM board (NRB)
•When C-D354, C-D355,
C-D359, or C-D35A
occurs, conduct [Service
mode] → [System2] →
[Trouble Reset] →
[Counter Recovery].
K-26
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Control
Malfunction Resulting Faulty part
Classification Cause Estimated abnormal parts when
code operation isolation DIPSW
detached
C-D401 Security kit abnormality. Engine section • Overall control board
power OFF. (OACB)
• CF card (CF)
C-D501 Hush check of system • Overall control board
control ROM abnormality. (OACB)
• CF card (CF)
Main body: C-D601 In case when the • Overall control board
Other extension memory is not (OACB)
mounted while the image • Extension memory
panel /Web browser is (UK-202)
enabled.
In case when the
extension memory is not
mounted while the PDF
cryptogram /PDF comment
insert function is enabled.
n case when the extension
memory is not mounted
while the my panel /my
address is enabled.
Main body: C-E001 Message queue Overall control board
System control abnormality. (OACB)
communication C-E002 Incorrect parameters of the Overall control board
abnormality message and the method (OACB)
C-E003 Incorrect task Overall control board
(OACB)
C-E004 Incorrect event Overall control board
(OACB)
C-E005 Memory access Overall control board
abnormality. (OACB)
C-E006 Header access Overall control board
abnormality. (OACB)
C-E007 DIMM initialization Overall control board
abnormality. (OACB)
C-E081 DRAM initialization Overall control board
abnormality. (OACB)
C-E082* Image abnormality. If there is a Overall control board
Image processing sheet of paper (OACB)
abnormality on the overall being printed,
control side the main body
completes the
paper exit to
stop operations.
The main relay
(RL1) turns OFF.
C-E083* Copy sequence Engine section Overall control board
abnormality. power OFF. (OACB)
Job object pointer
abnormality (For some
reason, the acquisition of
the page management
object is unavailable.)
C-E084* Copy sequence Overall control board
abnormality. (OACB)
Memory copy sequence
abnormality (the one the
cause of which cannot be
identified.)
C-E085* Copy sequence Overall control board
abnormality. (OACB)
Through copy sequence
(FCOT) abnormality (the
one that the cause of
which cannot be
identified.)
K-27
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Control
Malfunction Resulting Faulty part
Classification Cause Estimated abnormal parts when
code operation isolation DIPSW
detached
C-E086* Copy sequence Overall control board
abnormality. (OACB)
The memory scanner stop
is not completed. (A stop
completion notice is not
sent from the engine side.)
C-E087* Copy sequence Overall control board
abnormality. (OACB)
The memory printer stop is
not completed. (A stop
completion notice is not
sent from the engine side.)
C-E088* Unrecoverable error (The Overall control board
count is made by C-5402.) (OACB)
An error occurs when the
timer is set.
C-E089* Unrecoverable error (The Overall control board
count is made by C-5402.) (OACB)
An error occurs when the
timer is cancelled.
C-E08A* Unrecoverable error (The Overall control board
count is made by C-5402.) (OACB)
An abnormal operation
occurs when an interrupt
copy is made (printer user
job).
C-E08B* Unrecoverable error (The Overall control board
count is made by C-5402.) (OACB)
An abnormal operation
occurs when an interrupt
copy is made (printer job
0).
C-E08C Unrecoverable error (The Overall control board
count is made by C-5402.) (OACB)
An abnormal operation
occurs when an interrupt
copy is made (printer job
1).
C-E08D* Unrecoverable error (The Overall control board
count is made by C-5402.) (OACB)
An abnormal operation
occurs when an interrupt
copy is made (FCOT print
user job).
C-E08E* Unrecoverable error (The Overall control board
count is made by C-5402.) (OACB)
An abnormal operation
occurs when an interrupt
copy is made (FCOT print
job).
C-E08F* Unrecoverable error (The Overall control board
count is made by C-5402.) (OACB)
An abnormal operation
occurs when an interrupt
copy is made (copy print
user job).
C-E090* Unrecoverable error (The Overall control board
count is made by C-5402.) (OACB)
An abnormal operation
occurs when an interrupt
copy is made (copy print
job 0).
C-E091* Unrecoverable error (The Overall control board
count is made by C-5402.) (OACB)
An abnormal operation
occurs when an interrupt
copy is made (copy print
job 1).
K-28
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Control
Malfunction Resulting Faulty part
Classification Cause Estimated abnormal parts when
code operation isolation DIPSW
detached
C-E092* Unrecoverable error (The Overall control board
count is made by C-5402.) (OACB)
An error occurs when the
task 0 is deleted with the
queue 1 generation not
allowed.
C-E093* Unrecoverable error (The Overall control board
count is made by C-5402.) (OACB)
An error occurs when the
queue 0 is deleted with the
queue 1 generation not
allowed.
C-E094* Unrecoverable error (The Overall control board
count is made by C-5402.) (OACB)
An error occurs when the
queue n is deleted with the
task n generation not
allowed.
C-E095* Unrecoverable error (The Overall control board
count is made by C-5402.) (OACB)
An error occurs when the
task 0 is deleted with the
task 1 generation not
allowed.
C-E096* Unrecoverable error (The Overall control board
count is made by C-5402.) (OACB)
An error occurs when the
queue 0 is deleted with the
task 1 generation not
allowed.
C-E097* Unrecoverable error (The Overall control board
count is made by C-5402.) (OACB)
An error occurs when the
task n is started.
C-E098* Unrecoverable error (The Overall control board
count is made by C-5402.) (OACB)
An error occurs when the
task n is deleted.
C-E099* Unrecoverable error (The Overall control board
count is made by C-5402.) (OACB)
An error occurs when the
queue n is deleted.
C-E09A* Unrecoverable error (The Overall control board
count is made by C-5402.) (OACB)
A scheduling abnormality
occurs when the FAX print
cannot be started due to a
memory shortage (queue
operation abnormality).
C-E09B* Unrecoverable error (The Overall control board
count is made by C-5402.) (OACB)
A scheduling abnormality
occurs when the FAX print
cannot be started due to a
memory shortage
(message transmission
error).
C-E09C* Unrecoverable error (The Overall control board
count is made by C-5402.) (OACB)
A printer scheduling
abnormality occurs due to
memory being full
(message transmission
error)
C-E09E* Unrecoverable error (The Overall control board
count is made by C-5402.) (OACB)
An abnormal operation
occurs when an interrupt
copy is made (scanner
scan user job).
K-29
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Control
Malfunction Resulting Faulty part
Classification Cause Estimated abnormal parts when
code operation isolation DIPSW
detached
C-E09F* Unrecoverable error (The Overall control board
count is made by C-5402.) (OACB)
An abnormal operation
occurs when an interrupt
copy is made (scanner
mixed original scan job 0).
C-E0A0* Unrecoverable error (The Overall control board
count is made by C-5402.) (OACB)
An abnormal operation
occurs when an interrupt
copy is made (scanner z-
folding scan job 0).
C-E0A1* Unrecoverable error (The Overall control board
count is made by C-5402.) (OACB)
An abnormal operation
occurs when an interrupt
copy is made (scanner
normal scan job 0).
C-E0A2* Unrecoverable error (The Overall control board
count is made by C-5402.) (OACB)
An abnormal operation
occurs when an interrupt
copy is made (scanner
scan job 1).
C-E0A3* Unrecoverable error (The Overall control board
count is made by C-5402.) (OACB)
An abnormal operation
occurs when an interrupt
copy is made (FAX scan
user job).
C-E0A4* Unrecoverable error (The Overall control board
count is made by C-5402.) (OACB)
An abnormal operation
occurs when an interrupt
copy is made (FAX mixed
original scan job 0).
C-E0A5* Unrecoverable error (The Overall control board
count is made by C-5402.) (OACB)
An abnormal operation
occurs when an interrupt
copy is made (FAX z-
folding scan job 0).
C-E0A6* Unrecoverable error (The Overall control board
count is made by C-5402.) (OACB)
An abnormal operation
occurs when an interrupt
copy is made (FAX normal
scan job 0).
C-E0A7* Unrecoverable error (The Overall control board
count is made by C-5402.) (OACB)
An abnormal operation
occurs when an interrupt
copy is made (FAX scan
job 1).
C-E0A8* Unrecoverable error (The Overall control board
count is made by C-5402.) (OACB)
An abnormal operation
occurs when an interrupt
copy is made (FCOT scan
user job).
C-E0A9* Unrecoverable error (The Overall control board
count is made by C-5402.) (OACB)
An abnormal operation
occurs when an interrupt
copy is made (FCOT scan
job).
K-30
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Control
Malfunction Resulting Faulty part
Classification Cause Estimated abnormal parts when
code operation isolation DIPSW
detached
C-E0AA* Unrecoverable error (The Overall control board
count is made by C-5402.) (OACB)
An abnormal operation
occurs when an interrupt
copy is made (copy scan
user job).
C-E0AB* Unrecoverable error (The Overall control board
count is made by C-5402.) (OACB)
An abnormal operation
occurs when an interrupt
copy is made (copy mixed
original scan job 0).
C-E0AC* Unrecoverable error (The Overall control board
count is made by C-5402.) (OACB)
An abnormal operation
occurs when an interrupt
copy is made (copy z-
folding scan job 0).
C-E0AD* Unrecoverable error (The Overall control board
count is made by C-5402.) (OACB)
An abnormal operation
occurs when an interrupt
copy is made (copy normal
scan job 0).
C-E0AE* Unrecoverable error (The Overall control board
count is made by C-5402.) (OACB)
An abnormal operation
occurs when an interrupt
copy is made (copy scan
job 1).
C-E0AF* Unrecoverable error (The Overall control board
count is made by C-5402.) (OACB)
A SUSPEND occurs.
C-E0B0* Unrecoverable error (The Overall control board
count is made by C-5402.) (OACB)
An EXCEPTION occurs.
C-E0B1 Unrecoverable error (The Overall control board
count is made by C-5402.) (OACB)
Putting Job parameter
error.
Main body: IGC C-FA50 DB error Overall control board
control error (OACB)
C-FA51 IGC inside error Overall control board
(OACB)
*1 NVRAM board (NRB) error code display priority
When two or more error codes related to NRB occur at the same time, a code with the highest precedence is displayed according to the
priorities shown below.
1. C-C287 → 2. C-C288 → 3. C-C286 → 4. C-C284 → 5. C-C285
K-31
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
2.3 C-0201
Code
C-0201
Classification
Main body: Drive
Cause
The upper limit sensor /1 (PS6) does not turn ON within a specified period of time after the paper lift motor /1 (M7) turns ON.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Upper limit sensor /1 (PS6)
• Printer control board (PRCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW18-0
Control of the trouble isolation function
Paper feed in tray 1 is unavailable
(There remains no paper, and on the operation panel, the tray 1 is displayed in hatching.)
2.4 C-0202
Code
C-0202
Classification
Main body: Drive
Cause
The upper limit sensor /2 (PS13) does not turn ON within a specified period of time after the paper lift motor /2 (M8) turns ON.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
K-32
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Solution
Trouble isolation function DIPSW
DipSW18-1
Control of the trouble isolation function
Paper feed in tray 2 is unavailable
(There remains no paper, and on the operation panel, the tray 2 is displayed in hatching.)
2.5 C-0203
Code
C-0203
Classification
PC-206: Drive
Cause
The upper limit sensor /3 (PS114) does not turn ON within a specified period of time after the paper lift motor /3 (M124) turns ON.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Paper lift motor /3 (M124)
• Upper limit sensor /3 (PS114)
• PC control board (PCCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW18-4
Control of the trouble isolation function
Paper feed in tray 3 is unavailable
(There remains no paper, and on the operation panel, the tray 3 is displayed in hatching.)
2.6 C-0204
Code
C-0204
Classification
PC-206: Drive
Cause
The upper limit sensor /4 (PS123) does not turn ON within a specified period of time after the paper lift motor /4 (M125) turns ON.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Paper lift motor /4 (M125)
• Upper limit sensor /4 (PS123)
• PC control board (PCCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW18-5
Control of the trouble isolation function
Paper feed in tray 4 is unavailable
(There remains no paper, and on the operation panel, the tray 4 is displayed in hatching.)
2.7 C-0205
Code
C-0205
Classification
LU: Drive
Cause
The upper limit sensor (PS152) does not turn ON within a specified period of time after the paper lift motor (M151) turns ON.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
K-33
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Solution
Trouble isolation function DIPSW
DipSW18-6
Control of the trouble isolation function
Paper feed in LU is unavailable
(There remains no paper, and on the operation panel, LU is displayed in hatching.)
2.8 C-0206
Code
C-0206
Classification
PC-407: Drive
Cause
Paper lift motor (M5) abnormality.
Shift motor (M4) abnormality.
Shift gate motor (M3) abnormality.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Paper lift motor (M5)
• Shift motor (M4)
• Shift gate motor (M3)
• PC control board (PCCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW18-4
Control of the trouble isolation function
Paper feed in tray 3 is unavailable
(There remains no paper, and on the operation panel, the tray 3 is displayed in hatching.)
2.9 C-0207
Code
C-0207
Classification
Bypass: Drive
Cause
While in the paper feed, there occurs a condition twice in succession in which the lift sensor (PS23) does not turn ON within a specified
period of time after the pick-up solenoid /BP (SD1) turns ON.
While in the power switch (SW2) ON, there occurs a condition twice in succession in which PS23 does not turn OFF within a specified
period of time after SD1 turns ON.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Pick-up solenoid /BP (SD1)
• Lift sensor (PS23)
• Feed motor (M9)
• Printer control board (PRCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.10 C-0301
Code
C-0301
Classification
Main body: Fan abnormality
K-34
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Cause
Conveyance suction fan (FM5) abnormality.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Conveyance suction fan (FM5)
• Printer control board (PRCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.11 C-1001
Code
C-1001*
Classification
Main body: Communication abnormality
Cause
Communication abnormality between the engine control of the overall control board (OACB) and that of the printer control board (PRCB).
While in the stand-by, an FS Ready signal cannot be detected for a specified period of time.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Overall control board (OACB)
• Printer control board (PRCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.12 C-1002
Code
C-1002
Classification
FS: FS
Cause
FS communication abnormality.
A serial communication is unavailable between the FS control board (FSCB) and the printer control board (PRCB).
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• FS control board (FSCB)
• Printer control board (PRCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.13 C-1003
Code
C-1003
Classification
FS: FS-522
Cause
Flash ROM abnormality.
A checksum error of the flash ROM is detected.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• FS control board (FSCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
K-35
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.14 C-1101
Code
C-1101
Classification
FS: FS-523
Cause
Shift motor (M8) drive abnormality.
•When starting the home position movement, the shift home sensor (PS10) does not turn ON a specified period of time after M8 turns ON.
•When starting the shift position movement, PS10 does not turn OFF a specified period of time after M8 turns ON.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Shift motor (M8)
• Shift home sensor (PS10)
• FS control board (FSCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.15 C-1102
Code
C-1102
Classification
FS: FS-522
Cause
Tray lift motor (M11) drive abnormality.
•While in the main tray up drive, the upper limit sensor (PS15) does not turn ON within a specified period of time after M11 turns ON.
•While in the main tray down drive, the lock signal of M11 is detected.
•While in the main tray down drive, it does not reach the target position within specified time.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Tray lift motor (M11)
• Upper limit sensor (PS15)
• FS control board (FSCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.16 C-1102
Code
C-1102
Classification
FS: FS-523
Cause
Tray lift motor (M7) drive abnormality.
•While in the main tray up drive, the main tray upper limit sensor (PS19) does not turn ON within a specified period of time after M7 turns
ON.
•While in the main tray down drive, the lock signal of M7 is detected.
•While in the M7 ON, the main tray upper limit switch (SW2) or the main tray lower limit switch (SW3) turns ON.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Tray lift motor (M7)
• Main tray upper limit sensor (PS19)
• FS control board (FSCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
K-36
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.17 C-1103
Code
C-1103
Classification
FS: FS-522
Cause
Alignment motor /Rr (M4) drive abnormality.
•While in the alignment home position search, the alignment home sensor (PS6) does not turn ON within a specified period of time after
M4 turns ON.
•While in the alignment operation, PS6 does not turn OFF within a specified period of time after M4 turns ON.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Alignment motor /Rr (M4)
• Alignment sensor /Rr (PS6)
• FS control board (FSCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.18 C-1103
Code
C-1103
Classification
FS: FS-523
Cause
Alignment motor (M5) drive abnormality.
•While in the alignment home position search, the alignment home sensor (PS9) does not turn ON within a specified period of time after
M5 turns ON.
•While in the alignment operation, PS9 does not turn OFF within a specified period of time after M5 turns ON.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Alignment motor (M5)
• Alignment home sensor (PS9)
• FS control board (FSCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.19 C-1104
Code
C-1104
Classification
FS: FS-522
Cause
Exit roller release motor (M6) drive abnormality.
•When starting the pressure position drive, the exit roller home sensor (PS12) does not turn ON within a specified period of time after M6
turns ON.
•When starting the separation position drive, PS12 does not turn OFF within a specified period of time after M6 turns ON.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Exit roller release motor (M6)
• Exit roller home sensor (PS12)
• FS control board (FSCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
K-37
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.20 C-1104
Code
C-1104
Classification
FS: FS-523
Cause
Paper exit roller release motor (M13) drive abnormality.
•When starting the pressure position drive, the exit roller home sensor (PS13) does not turn ON within a specified period of time after M13
turns ON.
•When starting the separation position drive, PS13 does not turn OFF within a specified period of time after M13 turns ON.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Paper exit roller release motor (M13)
• Exit roller home sensor (PS13)
• FS control board (FSCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.21 C-1105
Code
C-1105
Classification
FS: FS-523
Cause
Intermediate conveyance roller release motor (M12) drive abnormality.
•When starting the pressure position drive, the roller release home sensor (PS12) does not turn ON within a specified period of time after
M12 turns ON.
•When starting the separation position drive, PS12 does not turn OFF within a specified period of time after M12 turns ON.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Intermediate conveyance roller release motor (M12)
• Roller release home sensor (PS12)
• FS control board (FSCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.22 C-1106
Code
C-1106
Classification
FS: FS-522
Cause
Stapler movement motor (M7) drive abnormality.
•While in the home position search, the stapler home sensor (PS10) does not turn ON within a specified period of time after M7 turns ON.
•While in the 1-staple position movement, PS10 does not turn OFF within a specified period of time after M7 turns ON.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Stapler movement motor (M7)
• Stapler home sensor (PS10)
• FS control board (FSCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
K-38
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.23 C-1106
Code
C-1106
Classification
FS: FS-523
Cause
Stapler movement motor (M6) drive abnormality.
•While in the home position search, the stapler home sensor (PS14) does not turn ON within a specified period of time after M6 turns ON.
•While in the 1-staple position movement, PS14 does not turn OFF within a specified period of time after M6 turns ON.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Stapler movement motor (M6)
• Stapler home sensor (PS14)
• FS control board (FSCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.24 C-1107
Code
C-1107
Classification
FS: FS-523
Cause
Stapler motor /Fr (M17) drive abnormality.
•The stapler home sensor /Fr (PS25) does not turn OFF within a specified period of time after M17 turns ON.
•PS25 does not turn ON within a specified period of time after the OFF of PS25 is detected.
•PS25 does not turn ON within a specified period of time after M17 turns ON for reverse rotation.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Stapler motor /Fr (M17)
• Stapler home sensor /Fr (PS25)
• FS control board (FSCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.25 C-1108
Code
C-1108
Classification
FS: FS-522
Cause
Stapler drive failure.
•Staple motor does not move from home position within specified time from start of staple driving.
•Staple motor does not reach the home position within specified time from start of staple reverse driving.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Stapling motor
• FS control board (FSCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
K-39
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.26 C-1108
Code
C-1108
Classification
FS: FS-523
Cause
Stapler motor /Rr (M16) drive abnormality.
•The stapler home sensor /Rr (PS22) does not turn OFF within a specified period of time after M16 turns ON.
•PS22 does not turn ON within a specified period of time after the OFF of PS22 is detected.
•PS22 does not turn ON within a specified period of time after M16 turns ON for reverse rotation.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Stapler motor /Rr (M16)
• Stapler home sensor /Rr (PS22)
• FS control board (FSCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.27 C-1109
Code
C-1109
Classification
FS:SD
Cause
Saddle stapler motor /Fr drive abnormality.
•When the saddle stapler motor /Fr is ON, it does not get off from the home position within a specified period of time.
•After its getting off from the home position is detected, it does not get to the home position within a specified period of time.
•After the saddle stapler motor /Fr turns ON for reverse rotation, it does not get to the home position within a specified period of time.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Saddle stapler motor /Fr
• SD control board (SDCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW20-5
Control of the trouble isolation function
SD is unavailable
(SD connection is not recognized)
2.28 C-1110
Code
C-1110
Classification
FS:SD
Cause
Saddle stapler motor /Rr drive abnormality.
•When the saddle stapler motor /Rr turns ON, it does not get off from the home position within a specified period of time.
•After its getting off from the home position is detected, it does not get to the home position within a specified period of time.
•After the saddle stapler motor /Rr turns ON for reverse rotation, it does not get to the home position within a specified period of time.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Saddle stapler motor /Rr
• SD control board (SDCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
K-40
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Solution
Trouble isolation function DIPSW
DipSW20-5
Control of the trouble isolation function
SD is unavailable
(SD connection is not recognized)
2.29 C-1111
Code
C-1111
Classification
FS:SD
Cause
Paper guide motor (M13) drive abnormality.
•When M13 turns ON for protrusion, the paper guide home sensor (PS23) does not turn OFF within a specified period of time.
•When M13 turns ON for evacuation, PS23 does not turn ON within a specified period of time.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Paper guide motor (M13)
• Paper guide home sensor (PS23)
• SD control board (SDCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW20-5
Control of the trouble isolation function
SD is unavailable
(SD connection is not recognized)
2.30 C-1112
Code
C-1112
Classification
FS:SD
Cause
Staple guide motor (M14) drive abnormality.
•While in the home position return operation, the staple guide home sensor (PS26) does not turn ON within a specified period of time after
M14 turns ON.
•When starting a retraction operation, PS26 does not turn OFF within a specified period of time after M14 turns ON.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Staple guide motor (M14)
• Staple guide home sensor (PS26)
• SD control board (SDCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW20-5
Control of the trouble isolation function
SD is unavailable
(SD connection is not recognized)
2.31 C-1113
Code
C-1113
Classification
FS:SD
Cause
Exit open/close motor (M9) drive abnormality.
•When starting a pressure contact operation, the saddle exit home sensor (PS18) does not turn ON within a specified period of time after
M9 turns ON.
•When starting a separation operation, PS18 does not turn OFF within a specified period of time after M9 turns ON.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
K-41
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Solution
Trouble isolation function DIPSW
DipSW20-5
Control of the trouble isolation function
SD is unavailable
(SD connection is not recognized)
2.32 C-1114
Code
C-1114
Classification
FS:SD
Cause
Folding motor (M10) drive abnormality.
The folding roller home sensor (PS22) does not turn ON within a specified period of time after M10 turns ON.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Folding motor (M10)
• Folding roller home sensor (PS22)
• SD control board (SDCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW20-5
Control of the trouble isolation function
SD is unavailable
(SD connection is not recognized)
2.33 C-1115
Code
C-1115
Classification
FS:SD
Cause
Conveyance motor (M8) drive abnormality.
•Within a specified period of time after M8 turns ON, the ON of a motor lock signal is detected for a prescribed period of time in
succession.
•A specified period of time after M8 turns OFF, the OFF of a motor lock signal is detected for a prescribed period of time in succession.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Conveyance motor (M8)
• SD control board (SDCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW20-5
Control of the trouble isolation function
SD is unavailable
(SD connection is not recognized)
2.34 C-1116
Code
C-1116
Classification
FS:FS-522
Cause
K-42
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.35 C-1117
Code
C-1117
Classification
FS:FS-522
Cause
Alignment motor /Fr (M5) drive abnormality.
•While in the home position search, the alignment home sensor /Fr (PS7) does not turn ON within a specified period of time after M5 turns
ON.
•While in the home position search, PS7 does not turn OFF within a specified period of time after M5 turns ON.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Alignment motor /Fr (M5)
• Alignment home sensor /Fr (PS7)
• FS control board (FSCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.36 C-1118
Code
C-1118
Classification
FS:FS-522
Cause
Exit paddle solenoid (SD2) drive abnormality.
•While in the paddle evacuation, the exit paddle home sensor (PS11) does not turn ON within a specified period of time after SD2 turns
ON.
•While in the paper hold-down operation, PS11 does not turn OFF within a specified period of time after SD turns ON.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Exit paddle solenoid (SD2)
• Exit paddle home sensor (PS11)
• FS control board (FSCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.37 C-1119
Code
C-1119
Classification
FS:FS-523
Cause
Punch motor (M11) drive abnormality.
K-43
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
The punch encoder sensor (PS15) does not turn OFF within a specified period of time after M11 turns ON.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Punch motor (M11)
• FS control board (FSCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.38 C-1120
Code
C-1120
Classification
FS:FS-523
Cause
Hole punch selector motor (M14) drive abnormality (inch system only)
•When starting the punch 2-hole position switch drive, the hole punch position switch (SW4) is not turned ON in the specified period of
time after the M14 is turned ON.
•When starting the punch 3-hole position switch drive, the SW4 is not turned OFF in the specified period of time after the M14 is turned
ON.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• FS control board (FSCB)
• Hole punch selector motor (M14)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.39 C-1121
Code
C-1121
Classification
FS:PU
Cause
Punch motor (M1) drive abnormality.
The punch position sensors /1 (PS2) and /2 (PS3) do not turn OFF within a specified period of time after M1 turns ON.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Punch motor (M1)
• Punch position sensor /1 (PS2)
• Punch position sensor /2 (PS3)
• FS control board (FSCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.40 C-2001
Code
C-2001
Classification
Main body: Image process communication abnormality
Cause
Communication abnormality between the engine control of the overall control board (OACB) and that of the printer control board (PRCB)
While in the stand-by, a process Ready signal cannot be detected for a specified period of time.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
K-44
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.41 C-2201
Code
C-2201
Classification
Main body: Motor speed abnormality
Cause
Developing motor (M3) speed abnormality.
While M3 is ON, an EM error signal has been detected 5 times in succession within a specified period of time.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Developing motor (M3)
• Printer control board (PRCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.42 C-2202
Code
C-2202
Classification
Main body: Motor speed abnormality
Cause
Drum motor (M1) speed abnormality.
While M1 is ON, an EM error signal has been detected 5 times in succession within a specified period of time.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Drum motor (M1)
• Printer control board (PRCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.43 C-2301
Code
C-2301
Classification
Main body: Fan lock abnormality
Cause
Drum cooling fan (FM4) abnormality.
While FM4 is ON, an EM error signal has been detected 5 times in succession within a specified period of time.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Drum cooling fan (FM4)
• Printer control board (PRCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
K-45
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
2.44 C-2302
Code
C-2302
Classification
Main body: Fan lock abnormality
Cause
Developing suction fan motor (FM6) abnormality.
While FM6 is ON, an EM error signal has been detected 5 times in succession within a specified period of time.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Developing suction fan motor (FM6)
• Printer control board (PRCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.45 C-2303
Code
C-2303
Classification
Main body: Fan lock abnormality
Cause
Developing cooling fan (FM7) abnormality.
While FM7 is ON, an EM error signal has been detected 5 times in succession within a specified period of time.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Developing cooling fan (FM7)
• Printer control board (PRCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.46 C-2401
Code
C-2401
Classification
Main body: Abnormality around the drum
Cause
High machine inside temperature abnormality.
When the temperature around the drum is above 58°C
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• TCR sensor (TCRS)
• Printer control board (PRCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.47 C-2402
Code
C-2402
Classification
Main body: Abnormality around the drum
Cause
Erase lamp (EL) connector slip-off abnormality.
K-46
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
When EL turns ON before starting an initial charging, EL abnormality has been detected 15 times in succession at prescribed intervals
after a specified period of time.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Erase lamp (EL)
• Printer control board (PRCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.48 C-2403
Code
C-2403
Classification
Main body: Toner bottle abnormality
Cause
Toner bottle phase detection abnormality.
While in the power switch (SW2) ON, the toner bottle position sensor (PS28) does not turn ON within a specified period of time after the
toner bottle motor (M10) turns ON.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Toner bottle motor (M10)
• Toner bottle position sensor (PS28)
• Printer control board (PRCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.49 C-2701
Code
C-2701
Classification
Main body: High voltage power source abnormality
Cause
Charging abnormality.
An error signal is detected 5 times in succession at prescribed intervals.
Measures to take when alert occurs
If there is a sheet of paper being printed, the main body completes the paper exit to stop operations. The main relay (RL1) turns OFF.
Estimated abnormal parts
• Charging corona
• High voltage unit (HV)
• Printer control board (PRCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.50 C-2702
Code
C-2702
Classification
Main body: High voltage power source abnormality
Cause
Transfer lightning abnormality.
There occurs a phenomenon 5 times in a job, in which an error signal is detected 3 times in succession at prescribed intervals.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Transfer/separation charger
K-47
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.51 C-2703
Code
C-2703
Classification
Main body: High voltage power source abnormality
Cause
Separation lightning abnormality.
There occurs a phenomenon 5 times in a job, in which an error signal is detected 5 times in succession at prescribed intervals.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Transfer/separation charger
• High voltage unit (HV)
• Printer control board (PRCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.52 C-2801
Code
C-2801
Classification
Main body: High voltage power source abnormality
Cause
TCR output abnormality.
When the TCR output is in excess of 3.0 V.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• TCR sensor (TCRS)
• Printer control board (PRCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.53 C-2802
Code
C-2802
Classification
Main body: High voltage power source abnormality
Cause
TCR output abnormality.
When the TCR sensor (TCRS) maximum output is 1.0 V or less.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• TCR sensor (TCRS)
• Printer control board (PRCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
K-48
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
K-49
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
When the detection of the toner control patch is abnormal for the D/A check.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• IDC sensor (IDCS)
• Printer control board (PRCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.58 C-2804
Code
C-2804
Classification
Main body: High voltage power source abnormality
Cause
Toner density abnormality.
When the L detection output is in excess of 2.6 V before the toner remaining sensor (PZS) detects a no toner condition, toner density does
not recover even when toner is automatically supplied.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Toner remaining sensor (PZS)
• TCR sensor (TCRS)
• Printer control board (PRCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
1.
Trouble isolation function DIPSW
Control of the trouble isolation function
2.59 C-3201
Code
C-3201
Classification
Main body: Motor speed abnormality
Cause
Fusing motor (M11) speed abnormality.
When M11 is ON, an EM error signal is detected 30 times in succession within a specified period of time.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Fusing motor (M11)
• Printer control board (PRCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.60 C-3301
Code
C-3301
Classification
Main body: Fan lock abnormality
Cause
Fusing cooling fan /Fr (FM2) abnormality.
When FM2 is ON, an EM error signal is detected 3 times in succession within a specified period of time.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Fusing cooling fan /Fr (FM2)
• Printer control board (PRCB)
Correction
K-50
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.61 C-3302
Code
C-3302
Classification
Main body: Fan lock abnormality
Cause
Fusing cooling fan /Rr (FM8) abnormality.
When FM8 is ON, an EM error signal is detected 3 times in succession within a specified period of time.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Fusing cooling fan /Rr (FM8)
• Printer control board (PRCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.62 C-3501
Code
C-3501
Classification
Main body: Fusing low temperature abnormality
Cause
Fusing main sensor high temperature abnormality.
The thermistor /1 (TH1) detects a temperature higher than 236°C for more than a specified period of time.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1). All the keys are not taken in.
Estimated abnormal parts
• Thermistor /1 (TH1)
• Printer control board (PRCB)
• DC power supply (DCPS)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.63 C-3502
Code
C-3502
Classification
Main body: Fusing low temperature abnormality
Cause
Fusing sub sensor high temperature abnormality.
The thermistor /2 (TH2) detects a temperature higher than 236°C for more than a specified period of time.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1). All the keys are not taken in.
Estimated abnormal parts
• Thermistor /2 (TH2)
• Printer control board (PRCB)
• DC power supply (DCPS)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
K-51
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
2.64 C-3801
Code
C-3801
Classification
Main body: Fusing low temperature abnormality
Cause
Fusing main sensor low temperature abnormality.
While in the idle or in the low power mode, the fusing heater lamp /1 (L2) turns on for more than 12 seconds in succession.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1). All the keys are not taken in.
Estimated abnormal parts
• Thermistor /1 (TH1)
• Printer control board (PRCB)
• DC power supply (DCPS)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.65 C-3802
Code
C-3802
Classification
Main body: Fusing low temperature abnormality
Cause
Fusing main sensor low temperature abnormality.
While in other than the warm-up, the thermistor /1 (TH1) detects a temperature lower than 130°C for more than 10 seconds.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1). All the keys are not taken in.
Estimated abnormal parts
• Thermistor /1 (TH1)
• Printer control board (PRCB)
• DC power supply (DCPS)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.66 C-3803
Code
C-3803
Classification
Main body: Fusing low temperature abnormality
Cause
Fusing main sensor low temperature abnormality.
The detection temperature of the thermistor /1 (TH1) does not get to the prescribed temperature within a specified period of time after it
starts the warm-up.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1). All the keys are not taken in.
Estimated abnormal parts
• Thermistor /1 (TH1)
• Printer control board (PRCB)
• DC power supply (DCPS)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.67 C-3804
Code
C-3804
Classification
K-52
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.68 C-3805
Code
C-3805
Classification
Main body: Fusing low temperature abnormality
Cause
Fusing sub sensor low temperature abnormality.
While in other than the warm-up, the thermistor /2 (TH2) detects a temperature lower than 130°C for more than 10 seconds.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1). All the keys are not taken in.
Estimated abnormal parts
• Thermistor /2 (TH2)
• Printer control board (PRCB)
• DC power supply (DCPS)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.69 C-3806
Code
C-3806
Classification
Main body: Fusing low temperature abnormality
Cause
Fusing sub sensor low temperature abnormality.
The detection temperature of the thermistor /2 (TH2) does not get to the prescribed temperature within a specified period of time after it
starts the warm-up.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1). All the keys are not taken in.
Estimated abnormal parts
• Thermistor /2 (TH2)
• Printer control board (PRCB)
• DC power supply (DCPS)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.70 C-3807
Code
C-3807
Classification
Main body: Fusing low temperature abnormality
Cause
Fusing main sensor high temperature abnormality (sub CPU detection)
In the sub CPU, the thermistor /1 (TH1) detects a temperature higher than 236°C for more than a specified period of time.
Measures to take when alert occurs
K-53
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
The main body stops immediately to turn OFF the main relay (RL1). All the keys are not taken in.
Estimated abnormal parts
• Thermistor /1 (TH1)
• Printer control board (PRCB)
• DC power supply (DCPS)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.71 C-3808
Code
C-3808
Classification
Main body: Fusing low temperature abnormality
Cause
Fusing sub sensor high temperature abnormality (sub CPU detection)
In the sub CPU, the thermistor /2 (TH2) detects a temperature higher than 236°C for more than a specified period of time.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1). All the keys are not taken in.
Estimated abnormal parts
• Thermistor /2 (TH2)
• Printer control board (PRCB)
• DC power supply (DCPS)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.72 C-3901
Code
C-3901
Classification
Main body: Fusing sensor abnormality
Cause
Inferior contact of the thermistor
/1 (TH1)
While in the warm-up condition, when the thermistor /2 (TH2) detection temperature gets to the Ready temperature before the TH1
detection temperature, the TH1 detection temperature does not get to the Ready temperature a specified period of time after the TH2
detection temperature got to the Ready temperature.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1). All the keys are not taken in.
Estimated abnormal parts
• Thermistor /1 (TH1)
• Printer control board (PRCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.73 C-3902
Code
C-3902
Classification
Main body: Fusing sensor abnormality
Cause
Inferior contact of the thermistor
/2 (TH2)
While in the warm-up condition, when the thermistor /1 (TH1) detection temperature gets to the Ready temperature before the TH2
detection temperature, the TH2 detection temperature does not get to the Ready temperature a specified period of time after the TH1
detection temperature got to the Ready temperature.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1). All the keys are not taken in.
K-54
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.74 C-3903
Code
C-3903
Classification
Main body: Fusing sensor abnormality
Cause
Thermistor /1 (TH1) open abnormality (sub CPU detection)
In the sub CPU, the TH1 detection temperature detects a temperature between -8 and 20°C for more than a specified period of time.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1). All the keys are not taken in.
Estimated abnormal parts
• Thermistor /1 (TH1)
• Printer control board (PRCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.75 C-3904
Code
C-3904
Classification
Main body: Fusing sensor abnormality
Cause
Thermistor /2 (TH2) open abnormality (sub CPU detection)
In the sub CPU, the TH2 detection temperature detects a temperature between -8 and 20°C for more than a specified period of time.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1). All the keys are not taken in.
Estimated abnormal parts
• Thermistor /2 (TH2)
• Printer control board (PRCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.76 C-4001
Code
C-4001
Classification
Main body: Image processing abnormality
Cause
Index board (INDEXB) contact abnormality.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Index board (INDEXB)
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
K-55
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
2.77 C-4101
Code
C-4101
Classification
Main body: Motor speed abnormality
Cause
Polygon motor (M5) speed abnormality.
When M5 is ON, an error signal is detected 3 times in succession within a specified period of time.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Polygon motor (M5)
• Printer control board (PRCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.78 C-4401
Code
C-4401
Classification
Main body: Image processing abnormality
Cause
Laser drive board (LDB) abnormality.
When an overcurrent flows for laser output.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Laser drive board (LDB)
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.79 C-4701
Code
C-4701
Classification
Main body: Image processing abnormality
Cause
Laser index abnormality.
When the cycle of the index is different from an expected value.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Index board (INDEXB)
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.80 C-5001
Code
C-5001
Classification
Main body: Communication abnormality
Cause
Main body control board communication abnormality 1
K-56
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Communication abnormality between the overall control board (OACB) and the scanner drive board (SDB).
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Overall control board (OACB)
• Scanner drive board (SDB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.81 C-5002
Code
C-5002
Classification
Main body: Communication abnormality
Cause
Main body control board communication abnormality 2
Communication abnormality, incoming command abnormality, platen operation sequence abnormality to the sub CPU in the overall control
board (OACB).
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Printer control board (PRCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.82 C-5003
Code
C-5003
Classification
Main body: Communication abnormality
Cause
Sub CPU A/D conversion abnormality.
There is no response 2 times in succession to the A/D conversion request of the overall control board (OACB).
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Printer control board (PRCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.83 C-5301
Code
C-5301
Classification
Main body: Fan lock abnormality
Cause
Exhaust fan /Fr (FM3) conversion abnormality.
When FM3 is ON, an error signal is detected 5 times in succession within a specified period of time.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Exhaust fan /Fr (FM3)
• Printer control board (PRCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
K-57
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.84 C-5302
Code
C-5302
Classification
Main body: Fan lock abnormality
Cause
Exhaust fan /Rr (FM9) conversion abnormality.
When FM9 is ON, an error signal is detected 5 times in succession within a specified period of time.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Exhaust fan /Rr (FM9)
• Printer control board (PRCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.85 C-5303
Code
C-5303
Classification
Main body: Fan lock abnormality
Cause
Power supply cooling fan (FM1) conversion abnormality.
When FM1 is ON, an error signal is detected 5 times in succession within a specified period of time.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Power supply cooling fan (FM1)
• Printer control board (PRCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.86 C-5401
Code
C-5401*
Classification
Main body: OS error
Cause
There occurs an OS error with the engine control section in the printer control board (PRCB).
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Printer control board (PRCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.87 C-5402
Code
C-5402*
Classification
Main body: System control communication abnormality
Cause
K-58
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.88 C-6001
Code
C-6001
Classification
Main body: Image process communication abnormality
Cause
CCD board (CCDB) connection abnormality.
Measures to take when alert occurs
Scanner section stops immediately.
Estimated abnormal parts
• CCD board (CCDB)
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
1.
Trouble isolation function DIPSW
Control of the trouble isolation function
2.89 C-6002
Code
C-6002*
Classification
Main body: Image process communication abnormality
Cause
Communication abnormality between the engine control of the overall control board (OACB) and that of the printer control board (PRCB).
While in the stand-by, a scanner Ready signal cannot be detected for a specified period of time.
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
• Printer control board (PRCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.90 C-6003
Code
C-6003*
Classification
Main body: Image process communication abnormality
Cause
Communication abnormality between the engine control of the overall control board (OACB) and that of the printer control board (PRCB).
Time out for the notice time of the platen original size.
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
• Printer control board (PRCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
K-59
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.91 C-6101
Code
C-6101
Classification
Main body: Scanner abnormality
Cause
While in the exposure unit initial search, the scanner home sensor (PS30) does not turn on within a specified period of time. And also,
while in the return scan, PS30 does not turn on within a specified period of time.
Measures to take when alert occurs
Scanner section stops immediately.
Estimated abnormal parts
• Scanner motor (M2)
• Scanner home sensor (PS30)
• Printer control board (PRCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.92 C-6201
Code
C-6201
Classification
Main body: Scanner abnormality
Cause
Exposure lamp (L1) abnormality.
A specified period of time after L1 turns on, an L1 abnormality signal is detected in succession for a specified period of time.
Measures to take when alert occurs
Scanner section stops immediately.
Estimated abnormal parts
• Exposure lamp (L1)
• L1 inverter (L1 INVVB)
• Printer control board (PRCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.93 C-6701
Code
C-6701
Classification
Main body: Image processing abnormality
Cause
AOC abnormality.
AOC counter overflow
Measures to take when alert occurs
Scanner section stops immediately.
Estimated abnormal parts
• CCD board (CCDB)
• Exposure lamp (L1)
• L1 inverter (L1 INVVB)
• Scanner motor (M2)
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
K-60
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
2.94 C-6702
Code
C-6702
Classification
Main body: Image processing abnormality
Cause
AGC abnormality.
AGC counter overflow
Measures to take when alert occurs
Scanner section stops immediately.
Estimated abnormal parts
• CCD board (CCDB)
• Exposure lamp (L1)
• L1 inverter (L1 INVVB)
• Scanner motor (M2)
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.95 C-8001
Code
C-8001
Classification
DF: Communication abnormality
Cause
DF control board (DFCB) communication abnormality.
Communication abnormality between the printer control board (PRCB) and DFCB.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• DF control board (DFCB)
• Printer control board (PRCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-7
Control of the trouble isolation function
DF mode is unavailable
(DF connection is not recognized)
2.96 C-8301
Code
C-8301
Classification
DF: Fan lock abnormality
Cause
Cooling fan (FM3) abnormality.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Cooling fan (FM3)
• DF control board (DFCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
K-61
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
2.97 C-B001
Code
C-B001
Classification
FAX: FAX board abnormality
Cause
FAX ROM checksum error
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.98 C-B002
Code
C-B002
Classification
FAX: FAX board abnormality
Cause
A FAX board hardware error is detected.
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.99 C-B003
Code
C-B003
Classification
FAX: FAX board abnormality
Cause
A FAX file initialization abnormality is detected.
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.100 C-B110
Code
C-B110
Classification
FAX: FAX driver error
Cause
Instance generation error or an observer registration error
Measures to take when alert occurs
FAX breakdown
K-62
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.101 C-B111
Code
C-B111
Classification
FAX: FAX driver error
Cause
Initialization failure of the configuration space
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.102 C-B112
Code
C-B112
Classification
FAX: FAX driver error
Cause
A semaphore is obtained; release error
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.103 C-B113
Code
C-B113
Classification
FAX: FAX driver error
Cause
Sequence error between the tasks on the main body side.
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
K-63
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.104 C-B114
Code
C-B114
Classification
FAX: FAX driver error
Cause
Message queue control error
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.105 C-B115
Code
C-B115
Classification
FAX: FAX driver error
Cause
Sequence error between the main body and the FAX board
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.106 C-B116
Code
C-B116
Classification
FAX: FAX driver error
Cause
FAX board no response (no response after initialization)
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.107 C-B117
Code
C-B117
Classification
FAX: FAX driver error
K-64
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Cause
Time out error for ACK standby
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.108 C-B118
Code
C-B118
Classification
FAX: FAX driver error
Cause
Undefined frame reception
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.109 C-B119
Code
C-B119
Classification
FAX: FAX driver error
Cause
DMA transfer error
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.110 C-B120
Code
C-B120
Classification
FAX: JC
Cause
JC software error
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
K-65
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.111 C-B122
Code
C-B122
Classification
FAX: JC
Cause
Device error (GA LOCAL SRAM)
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.112 C-B123
Code
C-B123
Classification
FAX: JC
Cause
Device error (DRAM)
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.113 C-B125
Code
C-B125
Classification
FAX: JC
Cause
Device error (GA)
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
K-66
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
2.114 C-B126
Code
C-B126
Classification
FAX: JC
Cause
While in the interruption processing, there occurs a time out error due to no response from DC.
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.115 C-B127
Code
C-B127
Classification
FAX: JC
Cause
While in the interruption processing, there occurs a time out error due to no response from CC.
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.116 C-B128
Code
C-B128
Classification
FAX: JC
Cause
While in the interruption processing, there occurs a time out error due to no response from Line.
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.117 C-B129
Code
C-B129
Classification
FAX: JC
Cause
While in the interruption processing, there occurs a time out error due to no response from the File system/File Driver.
Measures to take when alert occurs
FAX breakdown
K-67
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.118 C-B130
Code
C-B130
Classification
FAX: MIF software error
Cause
Driver software error
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.119 C-B131
Code
C-B131
Classification
FAX: MIF software error
Cause
Length error of the frame received from the main side.
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.120 C-B132
Code
C-B132
Classification
FAX: MIF software error
Cause
Header error of the frame receive from the main side.
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
K-68
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.121 C-B133
Code
C-B133
Classification
FAX: MIF software error
Cause
232C I/F sequence error
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.122 C-B134
Code
C-B134
Classification
FAX: MIF software error
Cause
DPRAM I/F sequence error
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.123 C-B135
Code
C-B135
Classification
FAX: MIF software error
Cause
DPRAM CTL/STS register abnormality.
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.124 C-B136
Code
C-B136
Classification
FAX: MIF software error
K-69
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Cause
Time out for ACK standby
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.125 C-B137
Code
C-B137
Classification
FAX: MIF software error
Cause
DPRAM RESET received
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.126 C-B140
Code
C-B140
Classification
FAX: MIF software error
Cause
MSG I/F error with JC
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.127 C-B141
Code
C-B141
Classification
FAX: MIF software error
Cause
I/F error with driver
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
K-70
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.128 C-B142
Code
C-B142
Classification
FAX: I/F error
Cause
Undefined command received
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.129 C-B143
Code
C-B143
Classification
FAX: I/F error
Cause
Command frame length error
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.130 C-B144
Code
C-B144
Classification
FAX: I/F error
Cause
Command parameter length error
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
K-71
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
2.131 C-B145
Code
C-B145
Classification
FAX: I/F error
Cause
Undefined parameter
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.132 C-B146
Code
C-B146
Classification
FAX: I/F error
Cause
Command/response sequence error
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.133 C-B150
Code
C-B150
Classification
FAX: Line control
Cause
External class instance acquisition error
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.134 C-B151
Code
C-B151
Classification
FAX: Line control
Cause
Job start-up error (start-up JOB parameter/slave job generation error)
Measures to take when alert occurs
FAX breakdown
K-72
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.135 C-B152
Code
C-B152
Classification
FAX: Line control
Cause
Doc access error (report Buf access error)
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.136 C-B153
Code
C-B153
Classification
FAX: Line control
Cause
Time out for a response from the external task
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.137 C-B154
Code
C-B154
Classification
FAX: Line control
Cause
Internal Que table control error (create/enque/deque)
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
K-73
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.138 C-B160
Code
C-B160
Classification
FAX: 1 destination control
Cause
Instance generation error
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.139 C-B161
Code
C-B161
Classification
FAX: 1 destination control
Cause
Time out error
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.140 C-B162
Code
C-B162
Classification
FAX: 1 destination control
Cause
Interface error
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.141 C-B163
Code
C-B163
Classification
FAX: 1 destination control
K-74
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Cause
Message queue control error
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.142 C-B164
Code
C-B164
Classification
FAX: 1 destination control
Cause
A semaphore is obtained: release error.
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.143 C-B165
Code
C-B165
Classification
FAX: 1 destination control
Cause
Observer registration error
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.144 C-B166
Code
C-B166
Classification
FAX: 1 destination control
Cause
Incoming resource check error
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
K-75
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.145 C-B167
Code
C-B167
Classification
FAX: 1 destination control
Cause
Outgoing image information expansion error
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.146 C-B168
Code
C-B168
Classification
FAX: 1 destination control
Cause
Incoming image serialization error
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.147 C-B169
Code
C-B169
Classification
FAX: 1 destination control
Cause
Quick memory data access error
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
K-76
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
2.148 C-B170
Code
C-B170
Classification
FAX: Page control
Cause
Internal Que table control error (create/enque/deque)
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.149 C-B171
Code
C-B171
Classification
FAX: Page control
Cause
Instance generation error
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.150 C-B172
Code
C-B172
Classification
FAX: Page control
Cause
Time out error
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.151 C-B173
Code
C-B173
Classification
FAX: Page control
Cause
Interface error
Measures to take when alert occurs
FAX breakdown
K-77
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.152 C-B174
Code
C-B174
Classification
FAX: Page control
Cause
A semaphore is obtained: release error.
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.153 C-B175
Code
C-B175
Classification
FAX: Page control
Cause
Observer registration error
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.154 C-B176
Code
C-B176
Classification
FAX: Page control
Cause
TTI area cannot be secured.
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
K-78
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.155 C-B177
Code
C-B177
Classification
FAX: Page control
Cause
Error return from TTI_Rasterizer
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.156 C-B178
Code
C-B178
Classification
FAX: Page control
Cause
Incoming Job generation error
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.157 C-B180
Code
C-B180
Classification
FAX: Page control
Cause
Quick transfer memory data access error
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.158 C-B181
Code
C-B181
Classification
FAX: Page control
K-79
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Cause
Block Buff acquisition error
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.159 C-B182
Code
C-B182
Classification
FAX: Page control
Cause
Outgoing block image error (Req, Restore)
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.160 C-B183
Code
C-B183
Classification
FAX: Page control
Cause
Incoming block image error (Req, Store)
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.161 C-B184
Code
C-B184
Classification
FAX: Page control
Cause
Incoming image information storage error
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
K-80
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.162 C-B185
Code
C-B185
Classification
FAX: Page control
Cause
Incoming data size logic error (The incoming data is not a multiple number of DotLine.
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.163 C-B186
Code
C-B186
Classification
FAX: Page control
Cause
Image Buff acquisition (alloc) error
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.164 C-B187
Code
C-B187
Classification
FAX: Page control
Cause
Error return from Compressor
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
K-81
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
2.165 C-B188
Code
C-B188
Classification
FAX: Page control
Cause
Band Buff control error (new Instance/get/free)
Measures to take when alert occurs
FAX breakdown
Estimated abnormal parts
• FK-502
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-1
Control of the trouble isolation function
FAX mode is unavailable
2.166 C-C103
Code
C-C103
Classification
ISW: Operation panel communication abnormality
Cause
While in the completion of the reception from the control of the operation panel, either of the following is detected or after starting the
transmission, the transmission cannot be completed within a specified period of time.
•Data checksum error
•Communication GA generates an error vector.
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.167 C-C181
Code
C-C181
Classification
ISW: Machine type detection abnormality
Cause
The machine type mentioned in the software is different from the machine type information given on the main body drive board.
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.168 C-C182
Code
C-C182
Classification
ISW: Flash ROM abnormality
Cause
A flash ROM checksum error of the image control board is detected.
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
K-82
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.169 C-C183
Code
C-C183
Classification
ISW: Software abnormality
Cause
The machine type mentioned in the software is different between the overall control and the image control.
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.170 C-C190
Code
C-C190
Classification
ISW: Link error caused at the start
Cause
Link error (AP0) occurs at the start
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
• Extension memory (UK-202)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.171 C-C191
Code
C-C191
Classification
ISW: Link error caused at the start
Cause
Link error (AP1) occurs at the start
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
• Extension memory (UK-202)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.172 C-C192
Code
C-C192
K-83
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Classification
ISW: Link error caused at the start
Cause
Link error (AP2) occurs at the start
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
• Extension memory (UK-202)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.173 C-C193
Code
C-C193
Classification
ISW: Link error caused at the start
Cause
Link error (AP3) occurs at the start
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
• Extension memory (UK-202)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.174 C-C194
Code
C-C194
Classification
ISW: Link error caused at the start
Cause
Link error (AP4) occurs at the start
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
• Extension memory (UK-202)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.175 C-C1A0
Code
C-C1A0
Classification
ISW: Link error caused at the start
Cause
Link error (LDR) occurs at the start
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
• Extension memory (UK-202)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
K-84
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.176 C-C1A1
Code
C-C1A1
Classification
ISW: Link error caused at the start
Cause
Link error (IBR) occurs at the start
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
• Extension memory (UK-202)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.177 C-C1A2
Code
C-C1A2
Classification
ISW: Link error caused at the start
Cause
Link error (IID) occurs at the start
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
• Extension memory (UK-202)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.178 C-C1A3
Code
C-C1A3
Classification
ISW: Link error caused at the start
Cause
Link error (IPF) occurs at the start
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
• Extension memory (UK-202)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.179 C-C1A4
Code
C-C1A4
Classification
ISW: Link error caused at the start
K-85
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Cause
Link error (IMY) occurs at the start
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
• Extension memory (UK-202)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.180 C-C284
Code
C-C284
Classification
Main body: Non-volatile memory abnormality
Cause
Non-volatile memory abnormality *1
Measures to take when alert occurs
It stops immediately.
Estimated abnormal parts
• Overall control board (OACB)
• NVRAM board (NRB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.181 C-C285
Code
C-C285
Classification
Main body: Non-volatile memory abnormality
Cause
Non-volatile memory abnormality *1
Measures to take when alert occurs
It stops immediately.
Estimated abnormal parts
• Overall control board (OACB)
• NVRAM board (NRB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.182 C-C286
Code
C-C286
Classification
Main body: Non-volatile memory abnormality
Cause
Non-volatile memory abnormality *1
Measures to take when alert occurs
It stops immediately.
Estimated abnormal parts
• Overall control board (OACB)
• NVRAM board (NRB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
K-86
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.183 C-C287
Code
C-C287
Classification
Main body: Non-volatile memory abnormality
Cause
Non-volatile memory abnormality *1
Measures to take when alert occurs
It stops immediately.
Estimated abnormal parts
• Overall control board (OACB)
• NVRAM board (NRB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.184 C-C288
Code
C-C288
Classification
Main body: Non-volatile memory abnormality
Cause
Non-volatile memory abnormality *1
Measures to take when alert occurs
It stops immediately.
Estimated abnormal parts
• Overall control board (OACB)
• NVRAM board (NRB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.185 C-C289
Code
C-C289
Classification
Main body: Non-volatile memory abnormality
Cause
Non-volatile memory destruction
Disabled writing is detected in the head protect area of non-volatile memory map.
Measures to take when alert occurs
It stops immediately.
Estimated abnormal parts
• Overall control board (OACB)
• NVRAM board (NRB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.186 C-D001
Code
C-D001
Classification
Main body: HDD
Cause
HDD initialization abnormality.
K-87
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Solution
Trouble isolation function DIPSW
DipSW19-3
Control of the trouble isolation function
HDD is unavailable
(HD-509 is not connected)
2.187 C-D002
Code
C-D002
Classification
Main body: HDD
Cause
JOB RAM retention abnormality.
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• HD-509
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
DipSW19-3
Control of the trouble isolation function
HDD is unavailable
(HD-509 is not connected)
2.188 C-D005
Code
C-D005
Classification
Main body: HDD
Cause
In case when HDD is removed after activating i-Option function or in case when the function does not work properly as the setting has
been changed to HDD unmounted.
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• HD-509
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.189 C-D201
Code
C-D201
Classification
Main body: Fan lock abnormality
Cause
CPU cooling fan (FM11) abnormality.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Overall control board (OACB)
• CPU cooling fan (FM11)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
K-88
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.190 C-D202
Code
C-D202
Classification
Main body: operation control abnormality
Cause
Memory access abnormality.
The standard memory size is smaller than the specified size.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Overall control board (OACB)
• Standard memory (DIMM)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.191 C-D203
Code
C-D203
Classification
Main body: Communication abnormality
Cause
Communication abnormality between the main body control board and the printer control board.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Overall control board (OACB)
• Printer control board (PRCB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.192 C-D281
Code
C-D281
Classification
Main body: Fan lock abnormality
Cause
Overall control board cooling fan (FM10) abnormality.
Measures to take when alert occurs
The main body stops immediately to turn OFF the main relay (RL1).
Estimated abnormal parts
• Overall control board (OACB)
• Overall control board cooling fan (FM10)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.193 C-D282
Code
C-D282*
Classification
K-89
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.194 C-D301
Code
C-D301
Classification
Main body: Operation control abnormality
Cause
Checksum abnormality of CF card.
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
• CF card (CF)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.195 C-D302
Code
C-D302
Classification
Main body: Operation control abnormality
Cause
Administration data of CF card is deleted.
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
• CF card (CF)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.196 C-D303
Code
C-D303
Classification
Main body: Operation control abnormality
Cause
CF lock password abnormality.
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
• CF card (CF)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
K-90
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.198 C-D401
Code
C-D401
Classification
Main body: Operation control abnormality
Cause
Security kit abnormality.
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
• CF card (CF)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.199 C-D501
Code
C-D501
Classification
Main body: Operation control abnormality
Cause
Hush check of system control ROM abnormality.
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
• CF card (CF)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.200 C-D601
Code
K-91
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
C-D601
Classification
Main body: Other
Cause
In case when the extension memory is not mounted while the image panel /Web browser is enabled.
In case when the extension memory is not mounted while the PDF cryptogram /PDF comment insert function is enabled.
n case when the extension memory is not mounted while the my panel /my address is enabled.
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
• Extension memory (UK-202)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.201 C-E001
Code
C-E001
Classification
Main body: System control communication abnormality
Cause
Message queue abnormality.
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.202 C-E002
Code
C-E002
Classification
Main body: System control communication abnormality
Cause
Incorrect parameters of the message and the method
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.203 C-E003
Code
C-E003
Classification
Main body: System control communication abnormality
Cause
Incorrect task
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
K-92
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.204 C-E004
Code
C-E004
Classification
Main body: System control communication abnormality
Cause
Incorrect event
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.205 C-E005
Code
C-E005
Classification
Main body: System control communication abnormality
Cause
Memory access abnormality.
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.206 C-E006
Code
C-E006
Classification
Main body: System control communication abnormality
Cause
Header access abnormality.
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.207 C-E007
Code
C-E007
Classification
Main body: System control communication abnormality
Cause
DIMM initialization abnormality.
Measures to take when alert occurs
K-93
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.208 C-E081
Code
C-E081
Classification
Main body: System control communication abnormality
Cause
DRAM initialization abnormality.
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.209 C-E082
Code
C-E082*
Classification
Main body: System control communication abnormality
Cause
Image abnormality.
Image processing abnormality on the overall control side
Measures to take when alert occurs
If there is a sheet of paper being printed, the main body completes the paper exit to stop operations. The main relay (RL1) turns OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.210 C-E083
Code
C-E083*
Classification
Main body: System control communication abnormality
Cause
Copy sequence abnormality.
Job object pointer abnormality (For some reason, the acquisition of the page management object is unavailable.)
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
K-94
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
2.211 C-E084
Code
C-E084*
Classification
Main body: System control communication abnormality
Cause
Copy sequence abnormality.
Memory copy sequence abnormality (the one the cause of which cannot be identified.)
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.212 C-E085
Code
C-E085*
Classification
Main body: System control communication abnormality
Cause
Copy sequence abnormality.
Through copy sequence (FCOT) abnormality (the one that the cause of which cannot be identified.)
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.213 C-E086
Code
C-E086*
Classification
Main body: System control communication abnormality
Cause
Copy sequence abnormality.
The memory scanner stop is not completed. (A stop completion notice is not sent from the engine side.)
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.214 C-E087
Code
C-E087*
Classification
Main body: System control communication abnormality
Cause
Copy sequence abnormality.
The memory printer stop is not completed. (A stop completion notice is not sent from the engine side.)
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
K-95
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.215 C-E088
Code
C-E088*
Classification
Main body: System control communication abnormality
Cause
Unrecoverable error (The count is made by C-5402.)
An error occurs when the timer is set.
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.216 C-E089
Code
C-E089*
Classification
Main body: System control communication abnormality
Cause
Unrecoverable error (The count is made by C-5402.)
An error occurs when the timer is cancelled.
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.217 C-E08A
Code
C-E08A*
Classification
Main body: System control communication abnormality
Cause
Unrecoverable error (The count is made by C-5402.)
An abnormal operation occurs when an interrupt copy is made (printer user job).
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.218 C-E08B
Code
C-E08B*
K-96
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Classification
Main body: System control communication abnormality
Cause
Unrecoverable error (The count is made by C-5402.)
An abnormal operation occurs when an interrupt copy is made (printer job 0).
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.219 C-E08C
Code
C-E08C
Classification
Main body: System control communication abnormality
Cause
Unrecoverable error (The count is made by C-5402.)
An abnormal operation occurs when an interrupt copy is made (printer job 1).
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.220 C-E08D
Code
C-E08D*
Classification
Main body: System control communication abnormality
Cause
Unrecoverable error (The count is made by C-5402.)
An abnormal operation occurs when an interrupt copy is made (FCOT print user job).
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.221 C-E08E
Code
C-E08E*
Classification
Main body: System control communication abnormality
Cause
Unrecoverable error (The count is made by C-5402.)
An abnormal operation occurs when an interrupt copy is made (FCOT print job).
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
K-97
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.222 C-E08F
Code
C-E08F*
Classification
Main body: System control communication abnormality
Cause
Unrecoverable error (The count is made by C-5402.)
An abnormal operation occurs when an interrupt copy is made (copy print user job).
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.223 C-E090
Code
C-E090*
Classification
Main body: System control communication abnormality
Cause
Unrecoverable error (The count is made by C-5402.)
An abnormal operation occurs when an interrupt copy is made (copy print job 0).
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.224 C-E091
Code
C-E091*
Classification
Main body: System control communication abnormality
Cause
Unrecoverable error (The count is made by C-5402.)
An abnormal operation occurs when an interrupt copy is made (copy print job 1).
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.225 C-E092
Code
C-E092*
Classification
Main body: System control communication abnormality
K-98
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Cause
Unrecoverable error (The count is made by C-5402.)
An error occurs when the task 0 is deleted with the queue 1 generation not allowed.
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.226 C-E093
Code
C-E093*
Classification
Main body: System control communication abnormality
Cause
Unrecoverable error (The count is made by C-5402.)
An error occurs when the queue 0 is deleted with the queue 1 generation not allowed.
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.227 C-E094
Code
C-E094*
Classification
Main body: System control communication abnormality
Cause
Unrecoverable error (The count is made by C-5402.)
An error occurs when the queue n is deleted with the task n generation not allowed.
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.228 C-E095
Code
C-E095*
Classification
Main body: System control communication abnormality
Cause
Unrecoverable error (The count is made by C-5402.)
An error occurs when the task 0 is deleted with the task 1 generation not allowed.
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
K-99
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.229 C-E096
Code
C-E096*
Classification
Main body: System control communication abnormality
Cause
Unrecoverable error (The count is made by C-5402.)
An error occurs when the queue 0 is deleted with the task 1 generation not allowed.
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.230 C-E097
Code
C-E097*
Classification
Main body: System control communication abnormality
Cause
Unrecoverable error (The count is made by C-5402.)
An error occurs when the task n is started.
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.231 C-E098
Code
C-E098*
Classification
Main body: System control communication abnormality
Cause
Unrecoverable error (The count is made by C-5402.)
An error occurs when the task n is deleted.
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.232 C-E099
Code
C-E099*
Classification
Main body: System control communication abnormality
Cause
Unrecoverable error (The count is made by C-5402.)
An error occurs when the queue n is deleted.
K-100
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.233 C-E09A
Code
C-E09A*
Classification
Main body: System control communication abnormality
Cause
Unrecoverable error (The count is made by C-5402.)
A scheduling abnormality occurs when the FAX print cannot be started due to a memory shortage (queue operation abnormality).
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.234 C-E09B
Code
C-E09B*
Classification
Main body: System control communication abnormality
Cause
Unrecoverable error (The count is made by C-5402.)
A scheduling abnormality occurs when the FAX print cannot be started due to a memory shortage (message transmission error).
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.235 C-E09C
Code
C-E09C*
Classification
Main body: System control communication abnormality
Cause
Unrecoverable error (The count is made by C-5402.)
A printer scheduling abnormality occurs due to memory being full (message transmission error)
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
K-101
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
2.236 C-E09E
Code
C-E09E*
Classification
Main body: System control communication abnormality
Cause
Unrecoverable error (The count is made by C-5402.)
An abnormal operation occurs when an interrupt copy is made (scanner scan user job).
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.237 C-E09F
Code
C-E09F*
Classification
Main body: System control communication abnormality
Cause
Unrecoverable error (The count is made by C-5402.)
An abnormal operation occurs when an interrupt copy is made (scanner mixed original scan job 0).
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.238 C-E0A0
Code
C-E0A0*
Classification
Main body: System control communication abnormality
Cause
Unrecoverable error (The count is made by C-5402.)
An abnormal operation occurs when an interrupt copy is made (scanner z-folding scan job 0).
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.239 C-E0A1
Code
C-E0A1*
Classification
Main body: System control communication abnormality
Cause
Unrecoverable error (The count is made by C-5402.)
An abnormal operation occurs when an interrupt copy is made (scanner normal scan job 0).
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
K-102
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.240 C-E0A2
Code
C-E0A2*
Classification
Main body: System control communication abnormality
Cause
Unrecoverable error (The count is made by C-5402.)
An abnormal operation occurs when an interrupt copy is made (scanner scan job 1).
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.241 C-E0A3
Code
C-E0A3*
Classification
Main body: System control communication abnormality
Cause
Unrecoverable error (The count is made by C-5402.)
An abnormal operation occurs when an interrupt copy is made (FAX scan user job).
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.242 C-E0A4
Code
C-E0A4*
Classification
Main body: System control communication abnormality
Cause
Unrecoverable error (The count is made by C-5402.)
An abnormal operation occurs when an interrupt copy is made (FAX mixed original scan job 0).
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.243 C-E0A5
Code
K-103
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
C-E0A5*
Classification
Main body: System control communication abnormality
Cause
Unrecoverable error (The count is made by C-5402.)
An abnormal operation occurs when an interrupt copy is made (FAX z-folding scan job 0).
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.244 C-E0A6
Code
C-E0A6*
Classification
Main body: System control communication abnormality
Cause
Unrecoverable error (The count is made by C-5402.)
An abnormal operation occurs when an interrupt copy is made (FAX normal scan job 0).
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.245 C-E0A7
Code
C-E0A7*
Classification
Main body: System control communication abnormality
Cause
Unrecoverable error (The count is made by C-5402.)
An abnormal operation occurs when an interrupt copy is made (FAX scan job 1).
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.246 C-E0A8
Code
C-E0A8*
Classification
Main body: System control communication abnormality
Cause
Unrecoverable error (The count is made by C-5402.)
An abnormal operation occurs when an interrupt copy is made (FCOT scan user job).
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
K-104
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.247 C-E0A9
Code
C-E0A9*
Classification
Main body: System control communication abnormality
Cause
Unrecoverable error (The count is made by C-5402.)
An abnormal operation occurs when an interrupt copy is made (FCOT scan job).
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.248 C-E0AA
Code
C-E0AA*
Classification
Main body: System control communication abnormality
Cause
Unrecoverable error (The count is made by C-5402.)
An abnormal operation occurs when an interrupt copy is made (copy scan user job).
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.249 C-E0AB
Code
C-E0AB*
Classification
Main body: System control communication abnormality
Cause
Unrecoverable error (The count is made by C-5402.)
An abnormal operation occurs when an interrupt copy is made (copy mixed original scan job 0).
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.250 C-E0AC
Code
C-E0AC*
Classification
Main body: System control communication abnormality
K-105
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Cause
Unrecoverable error (The count is made by C-5402.)
An abnormal operation occurs when an interrupt copy is made (copy z-folding scan job 0).
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.251 C-E0AD
Code
C-E0AD*
Classification
Main body: System control communication abnormality
Cause
Unrecoverable error (The count is made by C-5402.)
An abnormal operation occurs when an interrupt copy is made (copy normal scan job 0).
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.252 C-E0AE
Code
C-E0AE*
Classification
Main body: System control communication abnormality
Cause
Unrecoverable error (The count is made by C-5402.)
An abnormal operation occurs when an interrupt copy is made (copy scan job 1).
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.253 C-E0AF
Code
C-E0AF*
Classification
Main body: System control communication abnormality
Cause
Unrecoverable error (The count is made by C-5402.)
A SUSPEND occurs.
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
K-106
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.254 C-E0B0
Code
C-E0B0*
Classification
Main body: System control communication abnormality
Cause
Unrecoverable error (The count is made by C-5402.)
An EXCEPTION occurs.
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Turn off the power and turn it on again" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.255 C-E0B1
Code
C-E0B1
Classification
Main body: System control communication abnormality
Cause
Unrecoverable error (The count is made by C-5402.)
Putting Job parameter error.
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.256 C-FA50
Code
C-FA50
Classification
Main body: IGC control error
Cause
DB error
Measures to take when alert occurs
Engine section power OFF.
Estimated abnormal parts
• Overall control board (OACB)
Correction
Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.
Note
• The message "Contact the service" is displayed on the touch panel.
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
2.257 C-FA51
Code
C-FA51
Classification
Main body: IGC control error
Cause
IGC inside error
Measures to take when alert occurs
Engine section power OFF.
K-107
bizhub 501/421/361 K TROUBLESHOOTING > 2. MALFUNCTION CODE
Solution
Trouble isolation function DIPSW
Control of the trouble isolation function
K-108
bizhub 501/421/361 K TROUBLESHOOTING > 3. TROUBLESHOOTING (IC-207)
3. TROUBLESHOOTING (IC-207)
3.1 Toubleshooting the printing system
3.1.1 Toubleshooting the printing system
This table lists information about the symptoms, possible causes, and remedies for problems that may occur with the printing system
(combination of the print controller and copier). It is intended to help engineers find information as quickly as possible, and provide basic
solutions.
CAUTION
• See the “Copier Service Manual” for information about Error Cord List.
K-109
bizhub 501/421/361 K TROUBLESHOOTING > 3. TROUBLESHOOTING (IC-207)
7. Display the list of files which can be captured with the [ls] or [dir]
command.
K-110
bizhub 501/421/361 K TROUBLESHOOTING > 3. TROUBLESHOOTING (IC-207)
8. Set the file transfer mode to binary transfer with the [binary]
command.
K-111
K TROUBLESHOOTING > 4. TROUBLESHOOTING (i-Option
bizhub 501/421/361 LK-101/102/103)
A0PDF4E502DA
(c) List of processing performed when boards of another machine are remounted during board replacement
procedure
• Remounting boards of machine B on machine A
Machine A Machine B Remarks:
Request code is not generated in Request code is generated in machine B Specific cases of machine A
machine B
(same as new board)
NVRAM CF card both NVRAM CF card both
K-112
K TROUBLESHOOTING > 4. TROUBLESHOOTING (i-Option
bizhub 501/421/361 LK-101/102/103)
Request code is no action no action no action Initialize Initialize Initialize • The firmware for i-Option is
not generated. *1 installed to the non i-Option
machine but the request
code is not generated.
Request code is Initialize Initialize no action Initialize Initialize Initialize • The firmware for i-Option is
generated. *1 installed to the machine
Request code is shipped as a non i-Option
not registered in machine and the request
LMS. code is generated.
Request code is Restore Restore Initialize Initialize Initialize Initialize • The machine is shipped as
generated. *1 an i-Option machine.
Request code is
registered in LMS.
*1: The following are the prerequisites;
The settings (serial number, etc.) of the i-Option machine, on which the boards are remounted, differ from those of the i-Option machine,
from which the boards are removed.
K-113
L PARTS/CONNECTOR LAYOUT DRAWING > 1. PARTS LAYOUT
bizhub 501/421/361 DRAWING
[4]
50gaf5c017na
[1] Toner bottle sensor (PS4) [2] Toner bottle position sensor (PS28)
[3] Humidity sensor (HUMS) [4] Toner remaining sensor (PZS)
[1]
[3]
[2]
a0r5f5c001ca
[1]
[4]
[2]
[3]
a0r5f5c002ca
L-1
L PARTS/CONNECTOR LAYOUT DRAWING > 1. PARTS LAYOUT
bizhub 501/421/361 DRAWING
[1]
50gaf5c020na
[2]
[4]
[3] 50gaf5c034na
[1] Upper limit sensor /1 (PS6) [2] Paper empty sensor /1 (PS5)
[3] Paper size sensor /Fr1 (PS11) [4] Paper size sensor /Rr1 (PS10)
[5] Tray set sensor /1 (PS8) [6] Near-empty sensor /1 (PS9)
[2]
[3]
[6] [4]
[5] 50gaf5c035na
[1] Vertical conveyance sensor (PS2) [2] Feed door open/close sensor (PS7)
[3] Paper empty sensor /2 (PS12) [4] Upper limit sensor /2 (PS13)
[5] Paper size sensor /Fr2 (PS17) [6] Paper size sensor /Rr2 (PS16)
[7] Tray set sensor /2 (PS14) [8] Near-empty sensor /2 (PS15)
L-2
L PARTS/CONNECTOR LAYOUT DRAWING > 1. PARTS LAYOUT
bizhub 501/421/361 DRAWING
[1] 50gaf5c036na
[1] Paper size VR/BP (VR1) [2] Paper empty sensor /BP (PS18)
[3] Lift sensor (PS23) [4] Paper size sensor /BP3 (PS21)
[5] Paper size sensor /BP4 (PS22) [6] Paper size sensor /BP2 (PS20)
[7] Paper size sensor /BP1 (PS19) -
[1]
[2]
[3]
50gaf5c038na
[1] ADU open/close sensor (PS26) [2] ADU conveyance sensor /1 (PS24)
[3] ADU conveyance sensor /2 (PS25) -
L-3
L PARTS/CONNECTOR LAYOUT DRAWING > 1. PARTS LAYOUT
bizhub 501/421/361 DRAWING
[1] [4]
[3] [2]
50gaf5c021na
[1]
50gaf5c039na
1.1.12 Lower area (Main body rear side) (Load) (Main body)
[11]
[4]
[1] Power supply cooling fan (FM1) [2] Overall control board cooling fan (FM10)
[3] Developing cooling fan (FM7) [4] CPU cooling fan (FM11)
L-4
L PARTS/CONNECTOR LAYOUT DRAWING > 1. PARTS LAYOUT
bizhub 501/421/361 DRAWING
[8]
[7]
[6] [1]
[2]
[5]
[3]
[4]
50gaf5c022nb
[1] Toner supply motor (M4) [2] Toner bottle motor (M10)
[3] Toner solenoid (SD5) [4] Feed motor (M9)
[5] Developing motor (M3) [6] Drum motor (M1)
[7] Fusing motor (M11) [8] Scanner motor (M2)
[4]
[1]
[2]
[3]
50gaf5c023na
[1] Fusing cooling fan /Rr (FM8) [2] Fusing cooling fan /Fr (FM2)
[3] Drum cooling fan (FM4) [4] Developing suction fan (FM6)
[1]
[2]
50gaf5c024na
L-5
L PARTS/CONNECTOR LAYOUT DRAWING > 1. PARTS LAYOUT
bizhub 501/421/361 DRAWING
[1]
50gaf5c025na
[1]
a0r5f5c004ca
50gaf5c040na
L-6
L PARTS/CONNECTOR LAYOUT DRAWING > 1. PARTS LAYOUT
bizhub 501/421/361 DRAWING
[2] 50gaf5c041na
[1]
[2]
a0r5f5c005ca
[1]
[2] 50gaf5c043na
[1] Feed clutch /BP (CL6) [2] Pick-up solenoid /BP (SD1)
L-7
L PARTS/CONNECTOR LAYOUT DRAWING > 1. PARTS LAYOUT
bizhub 501/421/361 DRAWING
[1]
[2]
50gaf5c044nb
[1] ADU conveyance clutch /Up (CL7) [2] ADU conveyance clutch /Lw (CL8)
[1]
[4] [3] [2] 50gaf5c045na
1.1.24 Main body rear side (Boards and others) (Main body)
[1]
[2]
[10]
[3]
[9]
[8]
[7]
[4]
[6]
[5]
a0r5f5c006ca
L-8
L PARTS/CONNECTOR LAYOUT DRAWING > 1. PARTS LAYOUT
bizhub 501/421/361 DRAWING
[1]
50gaf5c028na
[1]
[2]
50gaf5c029na
1.1.27 Operation panel and main body upper surface (Boards and others)
[12]
[11]
[10]
[1]
[9]
[8]
[7] [2]
[6]
[5] [3]
[4]
a0r5f5c007ca
L-9
L PARTS/CONNECTOR LAYOUT DRAWING > 1. PARTS LAYOUT
bizhub 501/421/361 DRAWING
[2]
[1]
50gaf5c031na
[2]
[1]
50gaf5c032na
[1]
50gaf5c046na
L-10
L PARTS/CONNECTOR LAYOUT DRAWING > 1. PARTS LAYOUT
bizhub 501/421/361 DRAWING
[2]
[1]
50gaf5c033na
[1] Fusing heater lamp /2 (L3) [2] Fusing heater lamp /1 (L2)
1.2 DF
1.2.1 Front side (DF)
[1]
a0r5f5c008ca
[4] [2]
[3]
16eaf5c002na
[1] Cover open/close sensor (PS7) [2] Original conveyance motor (M2)
[3] Original feed motor (M1) [4] Cooling fan (FM3)
[5] DF control board (DFCB) -
L-11
L PARTS/CONNECTOR LAYOUT DRAWING > 1. PARTS LAYOUT
bizhub 501/421/361 DRAWING
[1]
[2]
16eaf5c004na
L-12
L PARTS/CONNECTOR LAYOUT DRAWING > 1. PARTS LAYOUT
bizhub 501/421/361 DRAWING
1.3 PC
1.3.1 PC-206
[21]
[20]
[19] [22]
[18] [23]
[17] [24]
[16] [25]
[15] [26]
[14]
[1]
[13]
[12]
[2]
[11]
[3]
[10]
[9] [4]
[8]
[5]
[7]
[6]
4061f5c001na
[1] Vertical conveyance sensor /4 (PS126) [2] Paper feed sensor /4 (PS125)
[3] Paper empty sensor /4 (PS124) [4] Upper limit sensor /4 (PS123)
[5] Vertical conveyance motor /4 (M121) [6] Paper feed motor /4 (M123)
[7] Paper lift motor /4 (M125) [8] Near-empty sensor /4 (PS122)
[9] Paper size sensor /Fr4 (PS128) [10] Paper size sensor /Rr4 (PS127)
[11] Paper size detect board /4 (PSDB4) [12] Tray set sensor /4 (PS121)
[13] PC control board (PCCB) [14] Paper size detect board /3 (PSDB3)
[15] Paper size sensor /Rr3 (PS118) [16] Paper size sensor /Fr3 (PS119)
[17] Tray set sensor /3 (PS112) [18] Near-empty sensor /3 (PS113)
[19] Paper lift motor /3 (M124) [20] Paper feed motor /3 (M122)
[21] Vertical conveyance motor /3 (M120) [22] Right door open/close sensor (PS111)
[23] Upper limit sensor /3 (PS114) [24] Vertical conveyance sensor /3 (PS117)
[25] Paper feed sensor /3 (PS116) [26] Paper empty sensor /3 (PS115)
1.3.2 PC-407
[20]
[19] [21]
[18]
[17]
[22]
[16]
[23]
[24]
[1]
[15]
[2]
[3]
[14]
[4]
[5]
[13]
[6]
[7]
[8]
[12] [9]
[11] [10]
4061f5c201na
L-13
L PARTS/CONNECTOR LAYOUT DRAWING > 1. PARTS LAYOUT
bizhub 501/421/361 DRAWING
[1] Paper empty sensor (PS3) [2] Main tray empty board (MEB)
[3] Paper lift motor (M5) [4] Paper lift motor encoder sensor (PS10)
[5] Lower limit over run sensor (PS7) [6] Shift motor encoder sensor (PS8)
[7] Shift motor (M4) [8] Tray release switch (SW1)
[9] Shift position sensor (PS11) [10] Lower limit sensor (PS13)
[11] Sub tray empty sensor (PS9) [12] Shift home sensor (PS12)
[13] Shift gate motor (M3) [14] Shift gate position sensor (PS14)
[15] Rely board (RLB) [16] PC control board (PCCB)
[17] Tray lock solenoid (SD1) [18] Tray set sensor (PS6)
[19] Paper feed motor (M1) [20] Vertical conveyance motor (M2)
[21] Right door open/close sensor (PS5) [22] Vertical conveyance sensor (PS2)
[23] Upper limit sensor (PS4) [24] Paper feed sensor (PS1)
1.4 LU-203
[5]
[1]
[2]
[4] [3]
[9]
16aaf5c001na
[1] Remaining paper sensor /1 (PS154) [2] Remaining paper sensor /2 (PS151)
[3] Dehumidifier heater (HTR101) [4] Pick-up solenoid (SD151)
(Service parts setting
P/N 56AA-710#)
[5] Paper empty sensor (PS153) [6] LU exit sensor (PS155)
[7] Upper limit sensor (PS152) [8] Feed clutch (CL151)
[9] LU set sensor (PS156) [10] Paper lift motor (M151)
[11] Feed motor (M150) [12] LU drive board (LUDB)
[13] Upper door interlock switch (MS151) -
L-14
L PARTS/CONNECTOR LAYOUT DRAWING > 1. PARTS LAYOUT
bizhub 501/421/361 DRAWING
1.5 FS
1.5.1 FS-522
[27]
[26]
[28]
[20] [25]
[24] [29]
[21]
[23] [30]
[1]
[19] [22]
[18]
[17]
[16]
[2]
[13]
[12] [3]
[11] [4]
[10] [5]
[15] [9] [6]
[7]
[14]
[8]
4349f5c001na
[2]
[4]
[3] 4521f5c001na
L-15
L PARTS/CONNECTOR LAYOUT DRAWING > 1. PARTS LAYOUT
bizhub 501/421/361 DRAWING
[1] Main gate solenoid (SD2) [2] Front door sensor (PS17)
[3] Tray lift motor (M7) [4] Main tray upper limit LED (LED19)
[1]
[9]
[2]
[8] [3]
[7] [4]
[6]
[5]
4521f5c002na
[1] Main tray lower limit switch (SW3) [2] Main tray upper limit sensor (PS19)
[3] Paddle motor /Up (M15) [4] Paper exit motor (M3)
[5] FS control board (FSCB) [6] Interlock switch (SW1)
[7] Intermediate conveyance roller release motor (M12) [8] Bypass gate solenoid (SD1)
[9] Entrance conveyance motor (M1) [10] Conveyance motor /Up (M4)
[11] Conveyance motor /Lw (M2) [12] Paper exit roller release motor (M13)
[13] Main tray full sensor (PS7) [14] Paddle solenoid /Up (SD3)
[2] 4521f5c003na
L-16
L PARTS/CONNECTOR LAYOUT DRAWING > 1. PARTS LAYOUT
bizhub 501/421/361 DRAWING
[12] [14]
[15]
[16]
[11]
[1]
[10]
[2]
[9] [3]
[4]
[8]
[5]
[6]
[7]
4521f5e001na
[1] Hole punch position switch (SW4) [2] Hole punch selector motor (M14)
[3] Intermediate conveyance sensor (PS3) [4] Alignment tray sensor (PS5)
[5] Main tray reset sensor (PS8) [6] Alignment home sensor (PS9)
[7] Main tray upper limit switch (SW2) [8] Alignment motor (M5)
[9] Paddle motor /Lw (M9) [10] Roller release home sensor (PS12)
[11] Main route conveyance sensor (PS4) [12] Exit roller home sensor (PS13)
[13] Upper door sensor (PS18) [14] Sub tray full sensor (PS6)
[15] Sub tray exit sensor (PS1) [16] Bypass route conveyance sensor (PS2)
L-17
L PARTS/CONNECTOR LAYOUT DRAWING > 1. PARTS LAYOUT
bizhub 501/421/361 DRAWING
[1]
[2]
4521f5c005na
[1] Stapler home sensor (PS14) [2] Stapler moving motor (M6)
L-18
L PARTS/CONNECTOR LAYOUT DRAWING > 1. PARTS LAYOUT
bizhub 501/421/361 DRAWING
[3] [1]
[2]
4521f5c006na
[1] Shift home sensor (PS10) [2] Shift encoder sensor (PS11)
[3] Shift motor (M8) -
1.6 PU-501
[1]
[2]
[3]
[5]
[4]
4512f5c001na
[1] Punch scraps full sensor (PS1) [2] Punch position sensor /1 (PS2)
[3] Punch position sensor /2 (PS3) [4] Encoder sensor (PS4)
[5] Punch motor (M1) -
L-19
L PARTS/CONNECTOR LAYOUT DRAWING > 1. PARTS LAYOUT
bizhub 501/421/361 DRAWING
1.7 SD-507
[14]
[1]
[13]
[12]
[11]
[10]
[9]
[8]
[2]
[7]
[3]
[6]
[5] [4]
4511f5c001na
[1] Folding motor (M10) [2] Folding roller home sensor (PS22)
[3] SD interlock switch (SW4) [4] Staple guide home sensor (PS26)
[5] Paper guide home sensor (PS23) [6] Exit sensor (PS20)
[7] Staple guide motor (M14) [8] Tray empty sensor (PS21)
[9] Paper guide motor (M13) [10] Exit motor encoder sensor (PS25)
[11] Conveyance motor (M8) [12] Saddle exit home sensor (PS18)
[13] Exit open/close motor (M9) [14] SD control board (SDCB)
1.8 MT-502
[11] [12]
[13]
[10] [14]
[15]
[16]
[9] [1]
[2]
[3]
[8]
[7]
[6]
[4]
[5]
4510f5c001na
[1] Conveyance sensor /Up (PS9) [2] Paper full sensor /1 (PS5)
[3] Conveyance sensor /Lw (PS10) [4] Paper detection sensor /1 (PS1)
[5] Paper detection sensor /2 (PS2) [6] Paper detection sensor /3 (PS3)
[7] Gate solenoid /1 (SD1) [8] MT control board (MTCB)
[9] Gate solenoid /2 (SD2) [10] Conveyance motor (M1)
[11] Gate solenoid /3 (SD3) [12] Right door open/close sensor (PS11)
[13] Paper full sensor /4 (PS8) [14] Paper detection sensor /4 (PS4)
[15] Paper full sensor /3 (PS7) [16] Paper full sensor /2 (PS6)
L-20
L PARTS/CONNECTOR LAYOUT DRAWING > 1. PARTS LAYOUT
bizhub 501/421/361 DRAWING
1.9 RU-507
[2] [1]
16faf5c001na
1.10 JS-502
[1]
[2]
4347f5c001na
L-21
L PARTS/CONNECTOR LAYOUT DRAWING > 2. CONNECTOR
bizhub 501/421/361 LAYOUT DRAWING
NC
2001 (BK : 7 pin)
1301 (BN : 14 pin)
1901 (Silver Metal : 8 pin) 3901 (BK : 16 pin)
1001 (BN : 200 pin)
2003 (Silver Metal : 4 pin) 1101 (BN : 200 pin)
2004 (Silver Metal : 4 pin)
2602 (BN : 40 pin)
2701 (BK : 100 pin)
37 (W : 8 pin) 36 (W : 10 pin)
38 (BN : 20 pin)
91 (BN : 2 pin)
21 (W : 11 pin)
NC NC
35 (W : 5 pin) NC
NC
18 (BN : 12 pin)
20 (W : 6 pin)
90 (W : 8 pin)
69 (BN : 3 pin)
17 (BN : 10 pin)
11 (W : 3 pin)
26 (W : 13 pin) 23 (W : 12 pin) 39 (W : 5 pin)
12 (BK : 68 pin)
L-22
L PARTS/CONNECTOR LAYOUT DRAWING > 2. CONNECTOR
bizhub 501/421/361 LAYOUT DRAWING
62 (BK : 3 pin)
63 (W : 10 pin)
65 (W : 2 pin)
60 (BN : 50 pin)
50gaf5c004na
10 (W : 2 pin)
9 (W : 3 pin)
L-23
L PARTS/CONNECTOR LAYOUT DRAWING > 2. CONNECTOR
bizhub 501/421/361 LAYOUT DRAWING
71 (W : 11 pin)
70 (W : 6 pin)
72 (W : 3 pin)
50gaf5c006na
51 (BN : 5 pin)
50gaf5c007na
50gaf5c009na
L-24
L PARTS/CONNECTOR LAYOUT DRAWING > 2. CONNECTOR
bizhub 501/421/361 LAYOUT DRAWING
6 (W: 6 pin)
4 (W : 4 pin)
1 (BK : 50 pin)
3 (BK : 25 pin)
a0r5f5c009ca
10 (W : 10 pin)
a0r5f5c010ca
a0r5f5c011ca
a0r5f5c012ca
L-25
L PARTS/CONNECTOR LAYOUT DRAWING > 2. CONNECTOR
bizhub 501/421/361 LAYOUT DRAWING
(BN : 40 pin)
a0r5f5c013ca
2 (BN : 2 pin)
1 (W : 6 pin)
a0r5f5c014ca
2 (W : 40 pin)
1 (W : 40 pin) a0r5f5c015ca
87,88 (W : 5 pin)
50gaf5c015na
50gaf5c016na
1 (W : 4 pin) a0r5f5c016ca
L-26
L PARTS/CONNECTOR LAYOUT DRAWING > 2. CONNECTOR
bizhub 501/421/361 LAYOUT DRAWING
3 (GY : 4 pin)
1 (BN : 4 pin)
a0r5f5c017ca
2.2 DF-613
2.2.1 Connector in the board
(1) DF control board (DFCB)
1 (W : 2 pin) 11 (W : 2 pin)
3 (W : 8 pin) 4 (W : 7 pin)
13 (W : N.C.)
2 (W : 14 pin)
6 (W : 13 pin)
5 (W : 12 pin)
16eaf5c005nb
3 (W : 3 pin) 2 (W : 12 pin)
1 (W : 7 pin)
16eaf5c006na
2.3 PC
2.3.1 Connector in the board
(1) PC-206
(a) PC control board (PCCB)
5 (W : 8 pin) 3 (W : 14 pin)
6 (W : 15 pin) 4 (W : 5 pin)
1 (W : 12 pin)
8 (W : 13 pin)
2 (W : 2 pin)
7 (W : 7 pin)
4061f5c002na
L-27
L PARTS/CONNECTOR LAYOUT DRAWING > 2. CONNECTOR
bizhub 501/421/361 LAYOUT DRAWING
1 (W : 5 pin)
4061f5c003na
(2) PC-407
(a) PC control board (PCCB)
3 (W : 11 pin) 5 (W : 15 pin)
1 (W : 12 pin)
2 (W : 2 pin)
4061f5c202nb
1 (W : 22 pin) 2 (W : 22 pin)
4061f5c203na
1 (W : 3 pin)
4061f5c204na
2.4 LU
2.4.1 Connector in the board
(1) LU drive board (LUDB)
112 (W : 12 pin)
114 (W : 4 pin)
113 (GY : 22 pin)
111 (W : 2 pin)
L-28
L PARTS/CONNECTOR LAYOUT DRAWING > 2. CONNECTOR
bizhub 501/421/361 LAYOUT DRAWING
2.5 FS
2.5.1 Connector in the board
(1) FS-522
(a) FS control board (FSCB)
8 (W : 2 pin)
10 (W : 3 pin)
2 (W : 8 pin)
11 (W : 6 pin)
9 (W : 7 pin)
14 (W : 9 pin)
22 (W : 2 pin)
13 (W : 10 pin)
25 (W : 5 pin)
17 (W : 7 pin) 19 (W : 4 pin)
4349f5c002nb
2 (W : 15 pin)
1 (W : 7 pin)
4349f5c003na
L-29
L PARTS/CONNECTOR LAYOUT DRAWING > 2. CONNECTOR
bizhub 501/421/361 LAYOUT DRAWING
(2) FS-523
(a) FS control board (FSCB)
7 (W : 8 pin) 9 (W : 12 pin) 11 (W : 8 pin) 13 (W : 9 pin)
8 (W : 6 pin) 10 (W : 4 pin) 12 (W : N.C.)
6 (W : 2 pin)
5 (W : 4 pin)
4 (W : 2 pin)
15 (W : 8 pin)
3 (W : 2 pin)
16 (W : 6 pin)
2 (W : 2 pin)
17 (W : N.C.)
1 (W : 6 pin)
18 (W : 12 pin)
22 (W : 3 pin) 19 (W : 15 pin)
24 (W : 7 pin) 20 (W : 9 pin)
25 (W : 15 pin) 23 (W : 7 pin) 21 (W : 4 pin)
4521f5c007na
2.6 SD-507
2.6.1 Connector in the board
(1) SD control board (SDCB)
7 (W : 8 pin)
4 (W : 9 pin)
2.7 MT-502
2.7.1 Connector in the board
(1) MT control board (MTCB)
102 (W : 12 pin)
103 (W : 7 pin)
107 (W : 8 pin)
104 (W : 2 pin)
4510f5c002na
L-30
bizhub 501/421/361 M TIMING CHART > 1. bizhub 501/421/361
M TIMING CHART
1. bizhub 501/421/361
1.1 A4, 2 single sided originals, single sided copy (1 copy), paper feed tray 1 (Main body)
Start key ON
50gaf5c047na
1.2 A4, 3 double sided original, double sided copy (1 copy), paper feed tray 1 (Main body)
Start key ON
50gaf5c048na
M-1
bizhub 501/421/361 M TIMING CHART > 2. DF-613
2. DF-613
2.1 Single sided original mode (A4, 2 sheets feed) (DF)
Start key ON / 1st sheet feed start 2nd sheet feed start 2nd sheet scan start
Original set 2nd sheet scan complete
1st sheet scan start 1st sheet scan complete
M-2
bizhub 501/421/361 M TIMING CHART > 2. DF-613
2nd sheet front face scan complete Reverse complete 2nd sheet back face scan complete Reverse complete 2nd sheet exit complete
2nd sheet front face scan start Reverse start Reverse start 2nd sheet exit start
2nd sheet back face scan start
Original empty ON
sensor (PS5) OFF
Original feed sensor ON
(PS6) OFF
Original registration ON
sensor (PS9) OFF
Original detection ON
sensor (PS8) OFF
Original exit sensor ON
(PS10) OFF
Pressure roller release ON
solenoid (SD1) OFF
Stamp solenoid ON
(SD2) OFF
DSET signal ON
OFF
VD signal
ON
OFF
NEXTPAGE signal ON
OFF
High speed
Original feed Low speed
motor (M1) Stop
Middle speed
High speed
Original feed Low speed
motor (M2) Stop
Low speed
High speed
Start key ON / 1st sheet feed start 2nd sheet feed start 2nd sheet scan start
Original set 1st sheet scan start 1st sheet scan complete 2nd sheet scan complete
High speed
Stamp operation is executed only when "trailing edge" or "leading edge and trailing edge" specified.
M-3
bizhub 501/421/361 M TIMING CHART > 2. DF-613
Start key ON / 1st sheet feed start Command received / 2nd sheet feed start 2nd sheet scan complete Command received
Original set 1st sheet scan start 1st sheet scan complete 2nd sheet scan start
Stamp operation is executed only when "trailing edge" or "leading edge and trailing edge" specified.
When the communication completes normally, the trailing edge is stamped on.
M-4
bizhub 501/421/361 M TIMING CHART > 3. LU-203
3. LU-203
3.1 A4, life size, 1-1 mode, 3 originals (LU)
Start key ON
16aaf5c003na
M-5
bizhub 501/421/361 M TIMING CHART > 4. FS-522
4. FS-522
4.1 Non-sort, A4, 1 sheet setting (FS-522)
ON
Conveyance sensor (PS5) OFF
Forward
Entrance motor (M3)
Stop
High speed
Conveyance motor Low speed
(M2) Stop
Forward
Exit motor (M1) Stop
4349f5c004na
Punch position
sensor /1 (PS2) ON
Punch position
sensor /2 (PS3) OFF
ON
Stacker sensor (PS8) OFF
Stacker paddle ON
solenoid (SD1) OFF
Forward
Alignment motor
Stop
/Rr (M4) Reverse
M-6
bizhub 501/421/361 M TIMING CHART > 5. FS-523
5. FS-523
5.1 No-sort, 1 original, 1 copy setting (FS-523)
L
Fusing exit sensor (PS3) H
Entrance conveyance ON
motor (M1) OFF
ON
Main gate solenoid (SD2) OFF
L
Fusing exit sensor (PS3) H 1 2 1 2
Entrance conveyance ON
motor (M1) OFF
Intermediate conveyance L 1 2 1 2
H
sensor (PS3)
ON
Shift motor (M8)
OFF
H Shift position
Shift home sensor (PS10) L
Forward
Paper exit motor (M3) Stop
Reverse
4521f5c009na
M-7
bizhub 501/421/361 M TIMING CHART > 5. FS-523
L
Fusing exit sensor (PS3)
H 1 2 1 2
Entrance conveyance ON
motor (M1) OFF
Conveyance motor ON
/Up (M4) OFF
Switch back
Conveyance motor Forward
Stop
/Lw (M2) Reverse
Main route conveyance L 1 2 2
sensor (PS4) H
Intermediate conveyance L 1 2 1 2
sensor (PS3) H
Alignment operation Alignment operation
Forward
Alignment motor (M5) Stop
Reverse
ON
Paddle motor /Up (M15) OFF
OFF
L
Fusing exit sensor (PS3)
H
Entrance conveyance ON
motor (M1) OFF
Conveyance motor /Up ON
(M4) OFF
Bypass gate solenoid ON
(SD1) OFF
ON
Main gate solenoid (SD2)
OFF
ON
Punch motor (M11)
OFF
Punch operation
ON
Punch clutch (CL1)
OFF
Sub tray exit sensor L
(PS1) H
4521f5c011na
M-8
bizhub 501/421/361 N WIRING DIAGRAM > 1. bizhub 501/421/361
N WIRING DIAGRAM
1. bizhub 501/421/361
1.1 Main body
N-1
bizhub 501/421/361 N WIRING DIAGRAM > 2. Option
2. Option
2.1 Reverse automatic document feeder DF-613
N-2
bizhub 501/421/361 N WIRING DIAGRAM > 2. Option
N-3
bizhub 501/421/361 N WIRING DIAGRAM > 2. Option
N-4
bizhub 501/421/361 N WIRING DIAGRAM > 2. Option
N-5
bizhub 501/421/361 N WIRING DIAGRAM > 2. Option
N-6
bizhub 501/421/361 N WIRING DIAGRAM > 2. Option
N-7
bizhub 501/421/361 N WIRING DIAGRAM > 2. Option
N-8
bizhub 501/421/361 N WIRING DIAGRAM > 2. Option
N-9
O THEORY OF OPERATION bizhub 501/421/361 > 1. SCANNER
bizhub 501/421/361 SECTION
[1]
[4]
[2]
[3]
50gat2c001na
1.2 Drive
[4]
[3]
[5]
[1]
[2]
50gat2c002na
1.3 Operation
1.3.1 Scan/exposure lamp control
(1) Operation when the power is turned ON
A specified period of time after the power switch (SW2) is turned on, the exposure unit conducts the home position search. At this time, the
exposure unit conducts the shading correction based on the white reference board attached to the original glass. For shading correction, 2
places on the white reference board are read for correction. The home position search varies according to the ON/OFF condition of the
scanner home sensor (PS30) when SW2 is turned ON.
[3]
[6]
[4]
[5]
50gat2c034na
[1] Exposure unit stand-by position [2] Scanner home sensor (PS30)
[3] Shading correction position 1 [4] Shading correction position 2
O-1
O THEORY OF OPERATION bizhub 501/421/361 > 1. SCANNER
bizhub 501/421/361 SECTION
[2] [1]
[3]
[6]
[4]
[5]
50gat2c035na
[1] Exposure unit stand-by position [2] Scanner home sensor (PS30)
[3] Shading correction position 1 [4] Shading correction position 2
[5] Movement of the exposure unit [6] Exposure lamp (L1) ON
[5]
[6]
[7]
[8]
50gat2c037na
[1] Exposure unit stand-by position [2] Position at which the image read is started
[3] Scanner home sensor (PS30) [4] Position at which the running-up of the exposure unit is
started
[5] AE scan range [6] Shading correction position 1
[7] Shading correction position 2 [8] Exposure lamp (L1) ON
• When the manual print is selected
[4] [3] [2] [1]
[5]
[6]
[7]
50gat2c036na
[1] Exposure unit stand-by position [2] Position at which the image read is started
[3] Scanner home sensor (PS30) [4] Position at which the running-up of the exposure unit is
started
[5] Shading correction position 1 [6] Shading correction position 2
[7] Exposure lamp (L1) ON -
Note
• When the tray 1 is selected by manual, not by APS, no shading correction is made.
[4]
[5]
[6]
50gat2c038na
[1] Exposure unit stand-by position [2] Scanner home sensor (PS30)
[3] DF read position [4] Shading correction position 1
O-2
O THEORY OF OPERATION bizhub 501/421/361 > 1. SCANNER
bizhub 501/421/361 SECTION
(a) DF mode
See DF-613 Service Manual.
A4S 210 ON
A4 297 OFF
81/2 x 11 279.4 OFF
B5 257 OFF
A5 210 OFF
B5S 182 OFF
A5 148 OFF
51/2 x 81/2 139.7 OFF
B6 128 OFF
*1 No discrimination is made between 81/2 x 14 and 81/2 x 11S. When the size is 81/2 x 14, this is detected as 81/2 x 11S.
1.3.3 AE control
When AE is selected, the density level of the original is detected to adjust it to an appropriate density automatically. The sampling range of the
original density in the AE control varies for the platen mode and the DF mode.
[5]
[1]
[7]
[6]
[5]
[2] [2]
[4]
[3]
50gat2c039na
O-3
O THEORY OF OPERATION bizhub 501/421/361 > 1. SCANNER
bizhub 501/421/361 SECTION
[4]
[1]
[6]
[5]
[4]
[3] [2]
50gat2c040na
O-4
O THEORY OF OPERATION bizhub 501/421/361 > 2. WRITE
bizhub 501/421/361 SECTION
2. WRITE SECTION
2.1 Composition
[5] [3]
[4] [2]
50gat2c003na
2.2 Operation
2.2.1 Laser beam path
[10]
[9]
[8]
[7] [1]
[6]
[2]
[5]
[3]
[4]
50gat2c041na
O-5
O THEORY OF OPERATION bizhub 501/421/361 > 2. WRITE
bizhub 501/421/361 SECTION
O-6
O THEORY OF OPERATION bizhub 501/421/361 > 3. PHOTO
bizhub 501/421/361 CONDUCTOR SECTION
50gat2c004na
3.2 Drive
3.2.1 Drum drive
[1]
[2]
50gat2c005na
[1]
[2]
50gat2c006na
O-7
O THEORY OF OPERATION bizhub 501/421/361 > 3. PHOTO
bizhub 501/421/361 CONDUCTOR SECTION
3.3 Operation
3.3.1 Image creation control
When the print start signal turns ON [1], various motors turn ON to place each unit in the operating condition. At the same time, the erase lamp
(EL) turns ON to neutralize the drum and the charging corona charges the drum. A specified period of time after the print start signal turns ON,
the developing bias turns ON [2] and then a high voltage is impressed [3] on the guide plate. When the preparation for image creation is made,
an image is created on the drum surface by laser irradiation and developing.
A specified period of time after the registration clutch (CL1) turns ON [4], a high voltage is impressed on the transfer corona [5] and the
separation corona [6] to turn ON the transfer exposure lamp (TSL) [8] and the drum claw solenoid (SD2) [9] sequentially. The ON timing [7] of
TSL varies according to the type of paper. And the ON time period of TSL also varies according to the setting environment. An image created on
the drum is transferred onto paper and then the paper is separated from the drum.
A specified period of time after the registration sensor (PS1) detects the trailing edge of paper and turns OFF [10], each operation turns OFF.
However, some operations turn OFF a specified period of time after PS1 detects the trailing edge of the last paper and turns OFF [11], or a
specified period of time after the fusing exit sensor (PS3) detects the trailing edge of the last paper and turns OFF [13]. For the charging corona,
the developing bias and the guide plate bias, with the OFF timing [12] by the last paper of the transfer corona used as a starting point, each of
the OFF timing is interlocked.
[1][2] [3] [4][5] [6] [10] [11]
[13]
[7] [8] [9] [12] 50gat2c103na
[1] Print start signal ON [2] Developing bias high voltage impressed
[3] Guide plate bias high voltage impressed [4] Registration clutch (CL1) ON
[5] Transfer corona high voltage impressed [6] Separation corona high voltage impressed
[7] Varies according to the type of paper. [8] Transfer exposure lamp (TSL) ON (This varies according
to the setting environment.)
[9] Drum claw solenoid (SD2) ON [10] Trailing edge of the 1st paper detected
[11] Trailing edge of the last paper detected [12] Transfer of the last paper OFF
[13] Trailing edge of the last paper detected -
O-8
O THEORY OF OPERATION bizhub 501/421/361 > 3. PHOTO
bizhub 501/421/361 CONDUCTOR SECTION
O-9
O THEORY OF OPERATION bizhub 501/421/361 > 4. CHARGING
bizhub 501/421/361 SECTION
4. CHARGING SECTION
4.1 Composition
50gat2c007na
[1] [2]
[3] [4]
4.2 Operation
4.2.1 Charging control
(1) Charging wire
The high voltage unit (HV) pressurizes 24V DC to impress a minus (-) DC voltage on the charging wire for discharge.
Charging output range: -500 to -1100 μA
O-10
O THEORY OF OPERATION bizhub 501/421/361 > 5. TRANSFER/
bizhub 501/421/361 SEPARATION SEC...
5. TRANSFER/SEPARATION SECTION
5.1 Composition
[3] [4]
[2] [1]
50gat2c008na
5.2 Operation
5.2.1 Transfer guide control
(1) Purpose
To prevent the transfer guide plate from getting stained, a minus (-) DC voltage is impressed from the high voltage unit (HV).
Voltage impressed: -500 V
(2) Separation
For separation, an AC high voltage and a minus (-) DC voltage are employed. The high voltage unit (HV) impresses a voltage onto the
separation wire for discharging.
Separation AC output range: 300 to 1000 μA
Separation DC output range: 0 to -200 μA
O-11
O THEORY OF OPERATION bizhub 501/421/361 > 6. DEVELOPING
bizhub 501/421/361 UNIT
6. DEVELOPING UNIT
6.1 Composition
[4] [5]
6.2 Drive
[6]
[5]
[4]
[1]
[3]
[2]
50gat2c010na
6.3 Operation
6.3.1 Developer conveyance
Developer in the developing unit is supplied by the agitator plate [4] to the developing roller [2]. The thickness of developer attaching to the
developing roller is restricted by the developer restriction blade [5]. After completion of transfer to the drum [1], developer remaining on the
developing roller is sent back to the agitator screws [3]. The 2 agitator screws rotate in the same direction to obtain an improved conveyability
when developer is changed.
O-12
O THEORY OF OPERATION bizhub 501/421/361 > 6. DEVELOPING
bizhub 501/421/361 UNIT
[1]
[2]
50gat2c043nb
[1]
50gat2c044na
(2) Timing
To prevent unnecessary carriers from attaching to the drum, a developing bias turns ON a specified period of time after the print start signal
turns ON, and it turns OFF a specified period of time after charging turns OFF.
O-13
O THEORY OF OPERATION bizhub 501/421/361 > 6. DEVELOPING
bizhub 501/421/361 UNIT
[3]
[4]
[2]
[1]
50gat2c045na
O-14
O THEORY OF OPERATION bizhub 501/421/361 > 7. TONER
bizhub 501/421/361 SUPPLY SECTION
[4] [2]
[3]
50gat2c011na
O-15
O THEORY OF OPERATION bizhub 501/421/361 > 7. TONER
bizhub 501/421/361 SUPPLY SECTION
7.2 Drive
[5]
[4]
[1]
[2]
[3]
50gat2e003na
7.3 Operation
7.3.1 Toner level detection control
(1) Toner level detection control
Toner remaining in the toner hopper is detected by the toner remaining sensor (PZS). When toner remaining in the hopper is found below the
prescribed amount, a toner supply signal is issued to the printer control board (PRCB). This signal is transmitted to the operation section
through the overall control board (OACB). Accordingly, OB displays a message in LCD on the LCD board (LCDB).
O-16
O THEORY OF OPERATION bizhub 501/421/361 > 7. TONER
bizhub 501/421/361 SUPPLY SECTION
(2) Operation
The exit [1] of the toner bottle is normally closed. However, by setting the bottle to the toner supply section, the accordion section is pushed
and compressed to let the exit open. A bottle set to the toner supply section rotates when the toner bottle motor (M10) turns ON. When the
toner bottle rotates, toner is conveyed to the exit of the bottle along the spiral groove engraved on the surface of the toner bottle and flows out
into the toner hopper.
[1]
D C B A
[2]
D C B
A
50gat2e002na
O-17
O THEORY OF OPERATION bizhub 501/421/361 > 8. CLEANING/
bizhub 501/421/361 TONER RECYCLE ...
[3] [2]
[4]
50gat2c013nb
8.2 Drive
[1]
[2]
[3]
50gat2c014na
8.3 Operation
8.3.1 Cleaning operation
Toner scraped by the cleaning blade [4] is neutralized by the neutralizing sheet [2], then collected by the collection paddle [1], and finally guided
to the collection screw [5]. At this time, toner remaining on the collection paddle is scraped by the scraper [6].
O-18
O THEORY OF OPERATION bizhub 501/421/361 > 8. CLEANING/
bizhub 501/421/361 TONER RECYCLE ...
[5] [6]
[1]
[4]
[3]
[2]
50gat2c047na
O-19
O THEORY OF OPERATION bizhub 501/421/361 > 9. PAPER FEED
bizhub 501/421/361 SECTION (Tra...
[4]
[3] [5]
[1]
[2]
50gat2c015na
9.1.2 Tray 2
[5]
[4]
[6]
[3]
[1]
[2]
50gat2c104na
9.2 Drive
9.2.1 Paper feed drive
[1]
[13]
[12] [2]
[3]
[4]
[5]
[6]
[7]
[11] [10]
[8]
[9]
50gat2c016na
O-20
O THEORY OF OPERATION bizhub 501/421/361 > 9. PAPER FEED
bizhub 501/421/361 SECTION (Tra...
[1]
[2] 50gat2c017na
9.3 Operation
9.3.1 Up/down control
(1) Up drive operation
The lift drive shaft [3] is rotated by the paper lift motors /1 (M7) [6] and /2 (M8) [7]. The lift drive shaft is provided with the lift arm [1] and the lift
plate [2] is pushed up when the lift drive shaft rotates. In this way, the up drive operation of the lift plate is conducted.
[9][10]
[1]
[4] [5]
O-21
O THEORY OF OPERATION bizhub 501/421/361 > 9. PAPER FEED
bizhub 501/421/361 SECTION (Tra...
B4 ON ON ON OFF ON OFF
A3 ON ON/OFF ON ON ON OFF
O-22
O THEORY OF OPERATION bizhub 501/421/361 > 9. PAPER FEED
bizhub 501/421/361 SECTION (Tra...
[6]
[1]
[5] [3]
[4] [2]
50gat2c098na
50gat2c099na
O-23
O THEORY OF OPERATION bizhub 501/421/361 > 9. PAPER FEED
bizhub 501/421/361 SECTION (Tra...
[1] [2] [3] [4] [5] [6]
50gat2c100na
[8] [1]
[2]
[3]
[3][4]
[6] [5]
50gat2c050na
O-24
O THEORY OF OPERATION bizhub 501/421/361 > 9. PAPER FEED
bizhub 501/421/361 SECTION (Tra...
[3] Paper empty sensor /1 (PS5) [4] Paper empty sensor /2 (PS12)
[5] Lift plate [6] Coupling
[7] Near-empty sensor /1 (PS9) [8] Near-empty sensor /2 (PS15)
[4] [1]
[3]
[2] 50gat2c053nb
O-25
O THEORY OF OPERATION bizhub 501/421/361 > 10. BYPASS
bizhub 501/421/361 SECTION
[1]
[4]
[3] [2]
50gat2c019na
10.2 Drive
10.2.1 Paper feed drive
[4]
[1] [2]
[3]
50gat2c018na
[3] [2]
50gat2c020na
10.3 Operation
10.3.1 Up/down control
(1) Up drive operation
The lift plate [4] is of the construction in which it is pushed up by the spring [5] provided on the lower section. However, while in the stand-by
condition, it is hold down by the cam [3] provided on the lift drive shaft [6]. And the ON/OFF of the gear [7] of the lift drive shaft is controlled by
the stopper [1] that is driven by the pick-up solenoid /BP (SD1) [2]. When the feed motor (M9) is turned ON by a print start signal, SD1 turns
O-26
O THEORY OF OPERATION bizhub 501/421/361 > 10. BYPASS
bizhub 501/421/361 SECTION
ON a specified period of time after that. In this way, the stopper is released and the driving force of M9 is transmitted to the lift drive shaft.
When the cam that holds down the lift plate is released by the rotation of the lift drive shaft, the lift plate is brought up by the force of the
spring. When the lift sensor (PS23) [8] is turned ON by the rotation of the lift drive shaft, SD1 turns OFF to stop the up drive of the lift plate.
This up drive operation causes paper loaded in the tray to come in contact with the feed roller to allow paper to be fed.
[2] [1]
[6]
O-27
O THEORY OF OPERATION bizhub 501/421/361 > 10. BYPASS
bizhub 501/421/361 SECTION
[8] [1]
[7]
[6]
O-28
O THEORY OF OPERATION bizhub 501/421/361 > 10. BYPASS
bizhub 501/421/361 SECTION
O-29
O THEORY OF OPERATION bizhub
bizhub 501/421/361 501/421/361 > 11. REGISTRATION SECTION
[1]
50gat2c021na
11.2 Drive
[1]
[6]
[2]
[3]
[5]
[4]
50gat2c022na
11.3 Operation
11.3.1 Loop control
(1) Registration path
Paper fed from the tray 1 [10], the tray 2 [8], the by-pass tray [6], PC/LU [7] and ADU [4] hits against the registration roller [2] through the loop
roller [12]. And until the loop roller turns OFF, a loop is formed [3] and a paper skew is corrected.
The loop roller is driven by the feed motor (M9) and the loop of paper is controlled by the registration sensor (PS1) [13] equipped just before
the registration roller.
O-30
O THEORY OF OPERATION bizhub
bizhub 501/421/361 501/421/361 > 11. REGISTRATION SECTION
[1]
[13]
[2]
[12]
[3]
[11]
[4]
[10]
[5]
[9]
[6]
[8] [7]
50gat2c055na
O-31
O THEORY OF OPERATION bizhub 501/421/361 > 12. ADU
bizhub 501/421/361 SECTION
[1]
[2]
50gat2c023na
12.2 Drive
[1] [2]
[3] [4]
[6]
[5] 50gat2c024na
12.3 Operation
12.3.1 Conveyance path
Paper the one side of which has been printed is conveyed to ADU by the reverse roller [12]. The paper conveyed to ADU is also conveyed to
the loop roller [6], the registration roller [7] and the drum [8] by the conveyance rollers /1 [2], /2 [3] and /3 [5] and the other side is printed. Paper
both sides of which has been printed passes through the fusing roller [9] and fusing exit roller [10] to be exited from the main body paper exit
roller [11].
The conveyance rollers /1, /2 and /3 are driven by the feed motor (M9), but the ON/OFF of the conveyance roller /1 is controlled by the ADU
conveyance clutch /Up (CL7) and that of the conveyance rollers /2 and /3 controlled by the ADU conveyance clutch /Lw (CL8). This control is
O-32
O THEORY OF OPERATION bizhub 501/421/361 > 12. ADU
bizhub 501/421/361 SECTION
used to prevent the interference of each sheet of paper that circulates through the conveyance path when two or more sheets of paper are
printed. And, to detect the position of paper that is circulating, the ADU conveyance sensor /1 (PS24) [1] and /2 (PS25) [4] are equipped.
[12]
[1]
[11]
[10] [2]
[9]
[3]
[8]
[7]
[4]
[6]
[5]
50gat2c057na
50gat2c058na
50gat2c059na
O-33
O THEORY OF OPERATION bizhub 501/421/361 > 12. ADU
bizhub 501/421/361 SECTION
3. The 1st sheet of paper in ADU is conveyed without interruption.
50gat2c060na
4. The 1st sheet of paper is fed again and the image of the 1st page
(the front side of the 1st sheet of paper when the original is double
sided) is printed.
1
2
50gat2c061na
5. With the 2nd sheet of paper fed while exiting the 1st sheet of
paper, the image of the 4th page (the back side of the 2nd sheet of
2 paper when the original is double sided) is printed.
6. After this, the procedure of steps 2 to 5 is repeated.
1
50gat2c062na
50gat2c063na
50gat2c064na
3. The image of the 4th page (the back side of the 2nd sheet of paper
when the original is double sided) is printed on the 2nd sheet of
4 paper. At this time, the 1st sheet of paper is conveyed into ADU.
50gat2c065na
O-34
O THEORY OF OPERATION bizhub 501/421/361 > 12. ADU
bizhub 501/421/361 SECTION
4. The 1st sheet of paper is fed again and the image of the 1st page
(the front side of the 1st sheet of paper when the original is double
4 sided) is printed. At this time, the 3rd sheet of paper is fed and the
2nd sheet of paper is turned over at the paper reverse/exit section
to be conveyed into ADU.
1 2
50gat2c066na
5. While the 1st sheet of paper is being exited, the image of the 6th
page (the back side of the 3rd sheet of paper when the original is
double sided) is printed on the 3rd sheet of paper. At this time, the
2nd sheet of paper is standing by on this side of the conveyance
2
roller /3.
1
6
50gat2c067na
6. The 3rd sheet of paper is conveyed to ADU after being turned over
at the paper reverse/exit section. At this time, the 2nd sheet of
6 paper that has been standing by is fed again.
2
1
50gat2c068na
7. The image of the 3rd page (the front side of the 2nd sheet of paper
when the original is double sided) is printed on the 2nd sheet of
6 paper. At this time, the 3rd sheet of paper has been conveyed into
2
ADU and the 4th sheet of paper is fed at the same time.
1 3 4
50gat2c069na
8. While the 2nd sheet of paper is being exited, the image of the 8th
page (the back side of the 4th sheet of paper when the original is
double sided) is printed on the 4th sheet of paper. At this time, the
4
3rd sheet of paper is standing by on this side of the conveyance
roller /3.
3 8
2
1
6
50gat2c070na
50gat2c071na
O-35
O THEORY OF OPERATION bizhub 501/421/361 > 12. ADU
bizhub 501/421/361 SECTION
1. The 1st sheet of paper is fed and the image of the 2nd page (the
back side of the 1st sheet of paper when the original is double
sided) is printed.
50gat2c072na
50gat2c073na
50gat2c074na
50gat2c075na
5. The 1st sheet of paper is fed again and the image of the 1st page
(the front side of the 1st sheet of paper when the original is double
6 sided) is printed. At this time, the 3rd sheet of paper is turned over
to be sent to ADU and the 2nd sheet of paper is standing by at the
conveyance roller /3. In this way, the 4th sheet of paper is fed.
1 2
50gat2c076na
6. While the 1st sheet of paper is being exited, the image of the 8th
page (the back side of the 4th sheet of paper when the original is
6 double sided) is printed on the 4th sheet of paper. At this time,
since the 2nd sheet of paper is standing by at the conveyance
2 roller /3, the 3rd sheet of paper stops when the interval between
1 this sheet and the 2nd sheet of paper comes to the prescribed
8 distance.
4
50gat2c077na
O-36
O THEORY OF OPERATION bizhub 501/421/361 > 12. ADU
bizhub 501/421/361 SECTION
7. The 4th sheet of paper is conveyed to the paper reverse/exit
section. At this time, the conveyance of the 2nd and the 3rd sheets
8 of paper resumes in ADU.
6
2
1
50gat2c078na
8. The 2nd sheet of paper is fed again and the image of the 3rd page
(the front side of the 2nd sheet of paper when the original is double
8 sided) is printed. The 4th sheet of paper is turned over to be sent
to ADU with the 3rd sheet of paper standing by at the conveyance
2
roller /3. In this way, the 5th sheet of paper is fed.
1
3 4
50gat2c079na
9. While the 2nd sheet of paper is being exited, the image of the 10th
page (the back side of the 5th sheet of paper when the original is
8 double sided) is printed on the 5th sheet of paper. At this time,
since the 3rd sheet of paper is standing by at the conveyance
4 roller /3, the 4th sheet of paper stops when the interval between
3 this sheet and the 3rd sheet of paper comes to the prescribed
2 10 distance.
1 10. After this, the procedure of steps 7 to 9 is repeated.
6
50gat2c080na
O-37
O THEORY OF OPERATION bizhub 501/421/361 > 13. FUSING
bizhub 501/421/361 SECTION
50gat2c025na
13.2 Drive
[1]
[2]
50gat2c026na
13.3 Operation
13.3.1 Fusing roller drive control
(1) Speed switchover control
The process speed is switched over between the high speed and the low speed according to the type of paper selected in the paper setting of
the setup menu. However, the low speed is applicable in the thick paper, envelop, OHP, and label paper mode.
Machine type Normal Thick paper, envelop, OHP
and label paper mode
bizhub 501 250mm/s 125mm/s
bizhub 421/361 210mm/s
O-38
O THEORY OF OPERATION bizhub 501/421/361 > 13. FUSING
bizhub 501/421/361 SECTION
50gat2c081na
(1) Warm-up
Warm-up is conducted when the main power switch (SW1), the power switch (SW2) and the interlock switch (MS) turn ON, and also when the
system returns from the low power mode or the sleep mode.
While in the warm-up, the fusing heater lamps /1 (L2) and /2 (L3) turn ON. And it turns OFF at the prescribed temperature. The temperature at
which the warm-up completes varies for bizhub 501 and 421/361.
O-39
O THEORY OF OPERATION bizhub 501/421/361 > 13. FUSING
bizhub 501/421/361 SECTION
[1]
[2]
[6]
[3]
[4]
[5]
50gat2c082na
[1]
50gat2c083na
O-40
O THEORY OF OPERATION bizhub 501/421/361 > 13. FUSING
bizhub 501/421/361 SECTION
RL1 DCPS
TS
CBR NF
RL2
AC L2
drive
section L3
PRCB
TH1
Control
section
RL RL1
drive
section RL2
TH2
50gat2c084na
O-41
O THEORY OF OPERATION bizhub 501/421/361 > 14. REVERSE/
bizhub 501/421/361 EXIT SECTION
[3] [2]
[5] [4]
50gat2c027na
14.2 Drive
[4] [1]
[3] [2]
50gat2c028na
14.3 Operation
14.3.1 Conveyance control
(1) Reverse gate
The reverse gate is driven by the ON/OFF of the reverse solenoid (SD3). Paper conveyed from the fusing section is switched by the reverse
gate between the paper exit section and the reverse section.
O-42
O THEORY OF OPERATION bizhub 501/421/361 > 14. REVERSE/
bizhub 501/421/361 EXIT SECTION
[4]
[1]
[3]
[2]
50gat2c085na
[1]
[3]
[2]
50gat2c086na
[4]
[1]
[3]
[2]
50gat2c087na
O-43
O THEORY OF OPERATION bizhub 501/421/361 > 14. REVERSE/
bizhub 501/421/361 EXIT SECTION
Normal
rotation
Reverse motor (M6)
Reverse
rotation
Reverse solenoid (SD3)
[1] Switchover of the reverse gate [2] Detection of the leading edge of paper
[3] Normal rotation of the reverse roller ON [4] Detection of the trailing edge of paper
[5] Return to the reverse gate [6] Detection of the trailing edge of paper
[7] Switchover of the reverse roller from the normal rotation -
to the reverse rotation
O-44
O THEORY OF OPERATION bizhub 501/421/361 > 15. INTERFACE
bizhub 501/421/361 SECTION
[1]
[2]
[3]
[4]
[5]
[6]
[7]
[8]
a0r5t2c001ca
15.2 Specifications
Item Specifications
Serial port (RS-232C) For CS Remote Care
CF card slot System management for CF card
CF card stored the following programs and the datas
• MFP controller program (Firmware)
• The datas (Utility/Administrator Setting Data,
Destination Storage Data, CS Remote Care
Setting Data, All History Data) that initialized in the
[System 1]-[Initialization] of the service mode
• HDD serial number
• HDD model type
RJ45 Ethernet connector Network connection, Internet for ISW
USB port /1 (USB TypeA) USB ISW, For authentication device
USB port /2 (USB TypeA) (Biometric type: AU-101 or IC card
type: AU-201)
USB port /3 (USB TypeA) Scan to USB, USB for print
USB port /4 (USB TypeB) For the local connection when
installed EK-703 (Option)
Service port For the production adjustment
This is not used in the field
O-45
O THEORY OF OPERATION bizhub 501/421/361 > 16. IMAGE
bizhub 501/421/361 STABILIZATION CO...
B. Drum rotation
D. Fusing preliminary rotation
C. Dot diameter adjustment control
Stand-by
(b) Method
• Create a dot pattern patch of a fixed density on the drum. The laser PWM at this time is maximum.
• Read this dot pattern patch with the IDC sensor (IDCS) and calculate the difference between the sensor output and the specified value.
• Determine the correction amount of the laser power based on a value calculated to make corrections of the laser power.
• Repeat several times the control operations described above.
O-46
O THEORY OF OPERATION bizhub 501/421/361 > 16. IMAGE
bizhub 501/421/361 STABILIZATION CO...
Note
• The stipulated temperature at which the fusing preliminary rotation is made varies for bizhub 501 and 421/361.
(b) Method
A temperature sensor and a humidity sensor are equipped inside the machine.
16.2.2 Image stabilization control flow while in the print and the idle
The following shows the image stabilization control flow while in the print and the idle.
Every 20 prints
Start of print
End of print
Stand-by
(b) Method
Detect the machine inside humidity with the humidity sensor (HUMS) when turning ON the power switch (SW2) 8 hours or more after
turning it OFF.
Calculate the correction amount based on the machine inside humidity detected and the time period during which the photosensitive
material is driven.
Make corrections of the output value of the charging grid and the developing bias based on the correction amount calculated.
When the time period during which SW2 is turned ON after OFF is less than 8 hours, use the value of the machine inside humidity detected
last time.
(b) Method
• Create a dot pattern patch between images of which more than 20 prints have been run off. The laser PWM at this time is maximum.
• Read this dot pattern patch with the IDC sensor (IDCS) and calculate the difference between the sensor output and the specified value.
• Determine the correction amount of the laser power based on a value calculated to make corrections of the laser power.
• Repeat several times the control operations described above.
O-47
O THEORY OF OPERATION bizhub 501/421/361 > 17. IMAGE
bizhub 501/421/361 PROCESSING
A. Shading correction
B. AE control
C. Area discrimination
D. Brightness/density conversion
E. Filter/magnification
H. Compression
0V
Black
Width in which the read is made
0
Black
Width in which the read is made
50gat2c091nb
17.1.3 AE control
Through the AE control, a density suitable for the original density is automatically selected and the copy is made properly.
O-48
O THEORY OF OPERATION bizhub 501/421/361 > 17. IMAGE
bizhub 501/421/361 PROCESSING
[5]
[1]
[7]
[6]
[5]
[2] [2]
[4]
[3]
50gat2c092na
[4]
[1]
[6]
[5]
[4]
[3] [2]
50gat2c093na
O-49
O THEORY OF OPERATION bizhub 501/421/361 > 17. IMAGE
bizhub 501/421/361 PROCESSING
17.1.6 Filter/magnification
(1) Filter processing
An appropriate filter processing is made according to the type of an original and the magnification selected.
(1) Character: Make the shading of an original conspicuous.
(2) Dot section: Suppress moire.
(3) Picture: Increase the reproducibility of gradation.
[1] D1 D2 D3 D4 D5
[2] E1 E2 E3 E4 E5
[3] W1 W2 W3 W4 W5 W6 W7 W8
50gat2c095na
[1] Position at which the original is read [2] Data position while in enlargement
[3] Write position -
[1] D1 D2 D3 D4 D5
[2] R1 R2 R3 R4 R5
[3] W1 W2 W3 W4 W5
50gat2c096na
[1] Position at which the original is read [2] Data position while in reduction
[3] Write position -
O-50
O THEORY OF OPERATION bizhub 501/421/361 > 17. IMAGE
bizhub 501/421/361 PROCESSING
255
E2
W2
S
Density
E1
0
0 Position 15 50gat2c097na
17.1.9 Compression
To store more image data, data is stored temporarily in the image memory after the images has been compressed.
A. Rotation/elongation
B. Frequency conversion
C. PWM
(1) Rotation/elongation
Rotate the image in the direction of 90 degrees and 180 degrees as necessary.
When outputting images from the memory, expand the compressed data to restore them to their original state.
(3) PWM
The period of time the laser is turned ON is changed by changing the pulse width.
O-51
bizhub 501/421/361 O THEORY OF OPERATION bizhub 501/421/361 > 18. OTHERS
18. OTHERS
18.1 Fan control
18.1.1 Composition
[8]
[7]
[1]
[6]
[2]
[5]
[3]
[4]
50gat2c029nb
[1] Exhaust fan /Rr (FM9) [2] Exhaust fan /Fr (FM3)
[3] CPU cooling fan (FM11) [4] Conveyance suction fan (FM5)
[5] Drum cooling fan (FM4) [6] Developing suction fan (FM6)
[7] Fusing cooling fan /Fr (FM2) [8] Fusing cooling fan /Rr (FM8)
[9] Power supply cooling fan (FM1) [10] Overall control board cooling fan (FM10)
[11] Developing cooling fan (FM7) -
18.1.2 Operation
(1) Power supply cooling fan (FM1) control
(a) Purpose
Cool down the DC power supply (DCPS) and the high voltage unit (HV2) with suction air.
(b) ON timing
• It turns ON a specified period of time after the drum motor (M1) turns ON.
• While in the auto toner supply mode and the TCR adjustment mode, it turns ON in synch with the turn-ON of M1.
• While in the low power mode and the stand-by condition, it turns ON in synch with the turn-ON of the drum cooling fan (FM4).
(2) Fusing cooling fan /Fr (FM2) and /Rr (FM8) control
(a) Purpose
• While in the continuous print of small size paper (paper width: 200 mm or less), cool down both edges of the fusing roller to suppress a
temperature rise on the section of the fusing roller through which no paper passes.
• Suppress a temperature rise when printing large size paper (paper width: 201 mm or more).
• Suppress a fusing overshoot caused by an emergency stop when a jam occurs.
O-52
bizhub 501/421/361 O THEORY OF OPERATION bizhub 501/421/361 > 18. OTHERS
(b) ON timing
• While in the print of small size paper, they turn ON when the fusing exit sensor detects the first job paper.
• While in the print of large size paper, they turn ON when the thermistor /2 (TH2) goes over the prescribed temperature.
• They turn ON when the print operation is stopped by a jam.
(b) ON timing
• They turn ON in synch with the turn-ON of the drum motor (M1).
(b) ON timing
• After completion of the print, it turns ON a specified period of time after the drum motor (M1) turns OFF.
• It turns ON when the machine inside temperature goes over the prescribed temperature.
(b) ON timing
• It turns ON in synch with the turn-ON of the drum motor (M1).
• While in the low power mode and the stand-by condition, it turns ON in synch with the turn-ON of the drum cooling fan (FM4).
(b) ON timing
• It turns ON in synch with the turn-ON of the developing motor (M3).
(b) ON timing
• After completion of the print, it turns ON a specified period of time after M3 turns OFF.
• While in the auto toner supply mode, it turns ON in synch with the turn-ON of M3.
O-53
bizhub 501/421/361 O THEORY OF OPERATION bizhub 501/421/361 > 18. OTHERS
• It turns ON when the machine inside temperature goes over the prescribed temperature.
(b) ON timing
• It turns ON when the power switch (SW2) turns ON.
(b) ON timing
• It turns ON in synch with the turn-ON of the main power switch (SW1).
[2] [1]
PWB1 CN936
SDB CN64
3 6 KCT
LCDB
50gat2c030nb
18.2.2 Operation
(1) Paper exit counter
Item Specifications/mechanism
Total counter (TCT) • Display accumulated number of prints in all print modes.
• Counts up by a paper exit signal.
Electronic counter • Display accumulated number of prints on the touch panel.
• Data collection *1
• Counts up by a paper exit signal.
Key counter (KCT), optional • Counting the designated number of prints allows no further copy
operation (can be removed).
*1 For data collected, See “10.6 Counter” in Field service bizhub 501/421/361 Main body.
O-54
bizhub 501/421/361 O THEORY OF OPERATION bizhub 501/421/361 > 18. OTHERS
[2] [1]
50gat2c031nb
81/2 x 11 L H H H
81/2 x 11S H L H H
51/2 x 81/2 / A5 L L H L
O-55
bizhub 501/421/361 O THEORY OF OPERATION bizhub 501/421/361 > 18. OTHERS
SW1 PWB4
PWB1
DCPS
5VDC
IC
12VDC
DCPS
CBR NF OACB FK
section
HD
24VDC SC
PC LU PRCB
50gat2c032nb
(2) Operation
Turning ON the main power switch (SW1) supplies an AC power source to DC power supply (DCPS).
In this way, each power source of 12V DC and 5V DC is supplied to the overall control board (OACB).
OACB supplies 12V DC and 5V DC to the operation board /1 (PWB1) to be placed in the condition of standing by for the turn-ON of the power
switch (SW2).
When equipped optionally with the FAX kit (FK-502) and the hard disk (HD-509), each power source of 12V DC and 5V DC (FK-502) and 5V
DC (HD509) is supplied through OACB.
18.3.2 Parts that operate when the power switch (SW2) is turned ON
(1) Composition
SW2
PWB4
PWB1
SW1
OACB
24VDC
DCPS
RL1
CBR NF
section
RL2
L2, L3
AC drive
section
DCPS
50gat2c033nb
(2) Operation
Turning ON the power switch (SW2) transmits an ON signal of SW2 to the overall control board (OACB) through the operation board /1
(PWB1). In this way, OACB sends out a control signal to the DC power supply (DCPS) and DCPS supplies each power source of 12V DC and
5V DC to all boards and optional devices, including the printer control board (PRCB).
After that, OACB sends out to DCPS a control signal that generates a 24V DC power source, which is supplied to all drive boards and
optional devices. And when the main relay (RL1) and the sub relay (RL2) turn ON, an AC power source is supplied to the fusing heater
lamps /1 (L2) and /2 (L3) to start the initial operation of this machine.
O-56
bizhub 501/421/361 O THEORY OF OPERATION bizhub 501/421/361 > 18. OTHERS
• Vein patterns are inside the body and cannot be visually recognized. This makes vein patterns extremely difficult to forge or falsify. The vein
pattern authentication system can provide high security.
• With ultra-red LED radiation, a finger vein pattern is captured by camera and its image is created. The vein pattern image is registered and a
person can be identified if the person's vein pattern matches the registered one at the time of user authentication.
[2]
Vein image
Camera
[1]
Authentication unit (AU-101) A00JT2C256AA
Abcde Fgdhi
ABCDE_Co.
Non-contact IC card
O-57
bizhub 501/421/361 PA THEORY OF OPERATION DF-613 > 1. PAPER PATH
PA-1
bizhub 501/421/361 PA THEORY OF OPERATION DF-613 > 2. COMPOSITION
2. COMPOSITION
[4]
PA-2
bizhub 501/421/361 PA THEORY OF OPERATION DF-613 > 3. DRIVE
3. DRIVE
[1]
[2]
16eat2c002na
[1] Original Feed Motor (M1) [2] Original Conveyance Motor (M2)
PA-3
bizhub 501/421/361 PA THEORY OF OPERATION DF-613 > 4. OPERATION
4. OPERATION
4.1 Document pick-up mechanism
• The Document Pick-Up Section consists of the Pick-Up Rollers, Feed Roller and Separation Roller, and this section is driven by the Original
Feed Motor (M1).
[2]
[1] 16eat2c003na
[5]
[1]
[4]
[3]
[2]
16eat2c004na
PA-4
bizhub 501/421/361 PA THEORY OF OPERATION DF-613 > 4. OPERATION
[1]
[1]
2. M2 is turned backward to turn over [3] the original. After the Registration Roller, M2 is turned forward to allow the Scanner to scan the
backside of the 1st page.
3. After the conveyance sequence for turnover has been started, the Pressure Roller Release Solenoid (SD1) is energized so that the Exit/
Turnover Roller is retracted.
[3]
[1]
[2] 16eat2c007na
4. To ensure that pages of the document are in the proper order, the page is turned over [3] again before being ejected [1] into the Exit Tray.
[3]
[1]
[2] 16eat2c008na
PA-5
bizhub 501/421/361 PA THEORY OF OPERATION DF-613 > 4. OPERATION
[1]
a0ret2c001ca
PA-6
bizhub 501/421/361 PB THEORY OF OPERATION PC-206 > 1. PAPER PATH
[4]
[1]
[2]
[3]
4061t1c001na
PB-1
bizhub 501/421/361 PB THEORY OF OPERATION PC-206 > 2. COMPOSITION
2. COMPOSITION
[3]
[1]
[2]
4061t2c001na
PB-2
bizhub 501/421/361 PB THEORY OF OPERATION PC-206 > 3. DRIVE
3. DRIVE
[4] [1]
[3]
[2]
4061t2c002na
[1] Vertical Conveyance Motor /3 (M120) [2] Paper Feed Motor /4 (M123)
[3] Vertical Conveyance Motor /4 (M121) [4] Paper Feed Motor /3 (M122)
PB-3
bizhub 501/421/361 PB THEORY OF OPERATION PC-206 > 4. OPERATIONS
4. OPERATIONS
4.1 Paper Feed Section
4.1.1 Paper feed mechanism
• The Paper Feed Motor (M122, M123) drives the Pick-up Roller [8] and Feed Roller [6] to take up and feed a sheet of paper into the main
body.
• Then, the Vertical Conveyance Motor /3, /4 (M120, M121) transports the paper through the vertical conveyance section.
• The Pick-up Roller takes up sheet of paper and the Feed Roller and Separation Roller [5] ensure that only one sheet of paper is separated
and fed into the main body.
• When the Tray is slid in, the lever [7] is pushed to lower the Pick-up Roller.
• The Upper Limit Sensor /3, /4 (PS114, PS123) [9] then detects the upper limit position when the paper lifting plate is raised.
• The Paper Empty Sensor /3, /4 (PS115, PS124) [1] detects when paper in the Tray runs out.
[7] [8] [9]
[4] [3]
4061t2c003na
[1] [2]
[3] [4]
[5] [6]
[7] [8]
[9] [10]
PB-4
bizhub 501/421/361 PB THEORY OF OPERATION PC-206 > 4. OPERATIONS
[1]
4061t2c005na
[9]
[1] Circular Plate [2] Paper Size Sensor /Rr3, /Rr4 (PS118, PS127)
[3] Paper Size Sensor /Fr3, /Fr4 (PS119, PS128) [4] Paper Lift Motor /3, /4 (M124, M125)
[5] Main scan direction size detection [6] Tray Set Sensor /3, /4 (PS112, PS121)
[7] Paper Size Detect Board /3, /4 (PSDB3, PSDB4) [8] Paper Size Detection Switch
[9] Sub scan direction size detection -
PB-5
bizhub 501/421/361 PB THEORY OF OPERATION PC-206 > 4. OPERATIONS
[5]
[4] [1]
[3] [2]
4061t2c007nb
PB-6
bizhub 501/421/361 PC THEORY OF OPERATION PC-407 > 1. PAPER PATH
[1]
[2]
PC-1
bizhub 501/421/361 PC THEORY OF OPERATION PC-407 > 2. COMPOSITION
2. COMPOSITION
[4] [1]
[3] [2]
4061t2c201na
PC-2
bizhub 501/421/361 PC THEORY OF OPERATION PC-407 > 3. DRIVE
3. DRIVE
[1]
[2]
[6]
[3]
[5] [4]
4061t2c202na
[1] Paper Lift Motor (M5) [2] Paper Lift Drive Section
[3] Shifter Drive Section [4] Shift Motor (M4)
[5] Shift Gate Motor (M3) [6] Shift Gate Drive Section
[7] Tray Lock Solenoid (SD1) [8] Paper Feed Motor (M1)
[9] Vertical Conveyance Motor (M2) [10] Vertical Conveyance Drive Section
PC-3
bizhub 501/421/361 PC THEORY OF OPERATION PC-407 > 4. OPERATIONS
4. OPERATIONS
4.1 Paper Feed Section
4.1.1 Paper feed mechanism
• The Paper Feed Motor (M1) drives the Pick-up Roller [8] and Feed Roller [6] to take up and feed a sheet of paper into the main body.
• Then, the Vertical Conveyance Motor (M2) transports the paper through the vertical conveyance section.
• The Pick-up Roller takes up sheet of paper and the Feed and Separation Rollers [5] ensure that only one sheet of paper is separated and
fed into the main body.
• When the Tray is slid in, the lever [7] is pushed to lower the Pick-up Roller.
• The Upper Limit Sensor (PS4) [9] then detects the upper limit position when the paper lifting plate is raised.
• The Paper Empty Sensor (PS3) [1] detects when paper in the Main Tray runs out.
[4] [3]
4061t2c203na
PC-4
bizhub 501/421/361 PC THEORY OF OPERATION PC-407 > 4. OPERATIONS
[1]
[5] [2]
[3]
[4]
4061t2c204na
[1] [2]
[3] [4]
[5] [6]
[4]
[3]
[2]
[1] 4061t2c205na
PC-5
bizhub 501/421/361 PC THEORY OF OPERATION PC-407 > 4. OPERATIONS
[3]
[2]
[2]
[4]
[1] [1]
4061t2c206na
[4] [1]
[3] [2]
4061t2c207na
PC-6
bizhub 501/421/361 PD THEORY OF OPERATION LU-203 > 1. PAPER PATH
[2]
16aat1c001na
PD-1
bizhub 501/421/361 PD THEORY OF OPERATION LU-203 > 2. COMPOSITION
2. COMPOSITION
[2] [1]
16aat2c001na
PD-2
bizhub 501/421/361 PD THEORY OF OPERATION LU-203 > 3. PAPER FEED SECTION
[2]
16aat2c002na
[2]
[1]
16aat2c007na
3.2 Operation
3.2.1 Paper feed control
(1) Pick-up mechanism
(a) Drive transmission
The driving force of the feed motor (M150) is transmitted to the paper feed gear /3 [4] through various gears. The paper feed gear /3 is
connected with the pick-up solenoid (SD151) [1] through the claw [2]. When SD151 is turned OFF, the coupling between the paper feed
gear /3 and the paper feed coupling gear /B [3] provided on the front stage is disengaged and the paper feed gear /3 does not rotate. When
SD151 turns ON, the claw is released to engage the paper feed gear /3 to the paper feed coupling gear /B. In this way, the paper feed
gear /3 rotates and the driving force is transmitted to the paper feed roller unit [6] through the paper feed gear [5] to pick up paper.
PD-3
bizhub 501/421/361 PD THEORY OF OPERATION LU-203 > 3. PAPER FEED SECTION
[2] [1]
16aat2c003na
[1] [1]
16aat2c004na
PD-4
bizhub 501/421/361 PD THEORY OF OPERATION LU-203 > 3. PAPER FEED SECTION
[5]
[4]
[3]
[1]
[2]
16aat2c005na
PD-5
bizhub 501/421/361 PD THEORY OF OPERATION LU-203 > 4. TRAY SECTION
4. TRAY SECTION
4.1 Drive
4.1.1 Tray lift drive
[8]
[1]
[2]
[7]
[3]
[4]
[6]
[5]
16aat2c006na
4.2 Operation
4.2.1 Tray lift control
When the upper door is closed, a parallel pin for the up drive of the lift plate is pushed out to be coupled to the coupling of the paper lift motor
(M151). Closing the upper door also turn ON the upper door interlock switch (MS151) to supply a 24V DC to the load of the drive system. In this
way, M151 turns ON to bring up the lift plate.
When the lift plate goes up and the upper limit sensor (PS152) detects the upper surface of paper, M151 turns OFF to stop the up drive of the lift
plate. When PS152 turns OFF by the paper feed operation, M151 turns ON again to keep on bringing up the lift plate until PS152 turns ON.
When the upper door is opened, the wire is pulled to release the coupling for the up drive of the lift plate. In this way, the lift plate goes down up
to the position in which a balance is kept between the weight of paper and the spring tension.
[4] [1]
[3] [2]
16aat2c008na
PD-6
PE THEORY OF OPERATION FS-522/PU-501/OT-602 > 1. PAPER
bizhub 501/421/361 PATH
[2] [1]
[3]
4349t1c003na
[2] [1]
[3]
4349t1c002na
PE-1
PE THEORY OF OPERATION FS-522/PU-501/OT-602 > 1. PAPER
bizhub 501/421/361 PATH
[2] [1]
[3]
4349t1c001na
PE-2
PE THEORY OF OPERATION FS-522/PU-501/
bizhub 501/421/361 OT-602 > 2. COMPOSITION
2. COMPOSITION
[4]
[5] [1]
[3]
[2]
4349t2c001na
PE-3
bizhub 501/421/361 PE THEORY OF OPERATION FS-522/PU-501/OT-602 > 3. DRIVE
3. DRIVE
3.1 FS-522
[5] [6]
[4] [7]
[1]
[3]
[2]
4349t2c002na
3.2 PU-501
[1]
4512t2c001na
PE-4
PE THEORY OF OPERATION FS-522/PU-501/
bizhub 501/421/361 OT-602 > 4. OPERATIONS
4. OPERATIONS
4.1 Conveyance Section
4.1.1 Configuration
• The Conveyance Section is divided into the entrance conveyance section [3], intermediate conveyance section [1], and the exit conveyance
section [2]. It controls to convey the paper fed from the main body, stop the paper at the punching and folding positions, and drive the paper
for feeding into the exit section.
[3]
[1]
[2]
4349t2c003na
[4]
[5]
[1]
[3]
[2]
4349t2c004na
PE-5
PE THEORY OF OPERATION FS-522/PU-501/
bizhub 501/421/361 OT-602 > 4. OPERATIONS
[4]
[1]
[3]
[2]
4349t2c005na
[4]
[5]
[3]
[2] [1]
4349t2c006na
[1]
4349t2c007na
PE-6
PE THEORY OF OPERATION FS-522/PU-501/
bizhub 501/421/361 OT-602 > 4. OPERATIONS
[2]
[1]
4349t2c008na
[1] Lower Limit Sensor (PS14) [2] Tray Overrun Switch (SW3)
[1]
4349t2c009na
PE-7
PE THEORY OF OPERATION FS-522/PU-501/
bizhub 501/421/361 OT-602 > 4. OPERATIONS
[2] [1]
4349t2c010na
[1] Tray Position Sensor (PS3) [2] Lower Limit Sensor (PS14)
2. After PS14 has been activated, the Up/Down Section is subjected to an ascent motion.
3. When PS3 [1] is activated a first time after the ascent motion of the Up/Down Section has been started, it is determined that the Up/
Down Section is now located at the paper exit opening for the Tray /1.
[1]
4349t2c011na
4. When PS3 is activated a second time after the ascent motion of the Up/Down Section has been started, it is determined that the Up/
Down Section is now located at the paper exit opening for the Tray /2.
5. Drive is stopped when PS3 is activated with Upper Limit Sensor (PS15) of the target tray in the activated position.
* If OT is installed, OT is at the exit port when the position sensor is activated twice and the Tray /2 is at the exit port when the position
sensor is activated three times.
PE-8
PE THEORY OF OPERATION FS-522/PU-501/
bizhub 501/421/361 OT-602 > 4. OPERATIONS
[4]
[1]
[3] [2]
4349t2c012na
(1) Operation
1. The paper fed out from the main body is held downward by the Drop Lever [7] and dropped down into the Stacker by the Intermediate
Conveyance Roller /2 [4].
2. The paper dropped into the Stacker is pressed against the Paper Stopper [5] by the Paddle [3] and Aligning Belt [1] so that it is aligned
properly in the sub scan direction.
[5]
[4]
[6]
[1]
[3]
[2]
4349t2c013na
[1] Tray Position Sensor (PS3) [2] Lower Limit Sensor (PS14)
PE-9
PE THEORY OF OPERATION FS-522/PU-501/
bizhub 501/421/361 OT-602 > 4. OPERATIONS
[6]
[5]
[7]
[4]
[3]
[2]
[1]
4349t2c014na
[1] Alignment sensor /Fr (PS7) [2] Alignment motor /Fr (M5)
[3] Alignment motor /Rr (M4) [4] Alignment sensor /Rr (PS6)
[5] Paper Aligning Portion [6] Aligning Plate
[7] Paper Stoppers -
[1]
[2]
[4] [3]
4349t2c015na
PE-10
PE THEORY OF OPERATION FS-522/PU-501/
bizhub 501/421/361 OT-602 > 4. OPERATIONS
[4] [1]
[3] [2]
4349t2c016na
[1] Exit Paddle Home Sensor (PS11) [2] Exit Paddle Solenoid (SD2)
[3] Paper Holding Paddle [4] Spring Clutch
[4]
4349t2c017na
4.4 Stapling
4.4.1 Stapling mechanism
• Stapling is performed by the Stapling Unit.
• When the Stapling Motor [1] is rotated, the Clinch Arm [3] lowers. The Stapler [2] thereafter goes up to drive a staple in the paper.
• Five different types of stapling are available: parallel front one point, parallel rear one point, slant front one point, slant rear one point and
parallel two points.
PE-11
PE THEORY OF OPERATION FS-522/PU-501/
bizhub 501/421/361 OT-602 > 4. OPERATIONS
[3]
[1]
[2]
4349t2c018na
[1]
[5]
[4]
[2]
[3]
4349t2c019na
4349t2c020na
PE-12
PE THEORY OF OPERATION FS-522/PU-501/
bizhub 501/421/361 OT-602 > 4. OPERATIONS
[1]
[2]
4349t2c021na
PE-13
bizhub 501/421/361 PE THEORY OF OPERATION FS-522/PU-501/OT-602 > 5. PU-501
5. PU-501
5.1 Composition
4512t2c002na
5.2 Operation
5.2.1 Registration mechanism
• For punch and holding operations, a loop is formed in the paper at the Registration Roller [2] to correct skew of the paper.
• The Entrance Sensor (PS4) [1] detects the leading edge of the paper and the Registration Roller forms a loop in the paper.
• The Registration Clutch (CL1) is then energized after a given period of time after the PS4 is activated by the leading edge of the paper, this
causes the Registration Roller to start turning.
[2]
[1]
4512t2c003na
[1]
[4]
[2]
[3]
4512t2c004na
PE-14
bizhub 501/421/361 PE THEORY OF OPERATION FS-522/PU-501/OT-602 > 5. PU-501
[1] [2]
[3]
4512t2c005na
[1] Punch Position Sensor /1 (PS2) [2] Punch Position Sensor /2 (PS3)
[3] Encoder Sensor (PS4) -
[1]
4512t2c006na
PE-15
bizhub 501/421/361 PE THEORY OF OPERATION FS-522/PU-501/OT-602 > 6. OT-602
6. OT-602
6.1 Composition
4625t2c001na
6.2 Operation
6.2.1 Overview
• Mounting the optional OT provides a total of three trays.
• The OT is attached at different positions depending on whether options SD or MT is mounted or not.
The capacity of each tray is different depending on the position of the OT is attached.
• When the short-circuit connector shipped with OT is mounted, the machine determines that OT has been mounted.
[5] [6]
[4] [7]
[3] [8]
[2] [1]
4625t2c002na
PE-16
PF THEORY OF OPERATION FS-523/RU-507THEORY OF
bizhub 501/421/361 OPERATION DF-613 > 1. P...
[1]
[3] [2]
4521t1c004na
[1]
[2]
4521t1c005na
[1]
[5] [4] [3] [2]
4521t1c006na
PF-1
PF THEORY OF OPERATION FS-523/RU-507THEORY OF
bizhub 501/421/361 OPERATION DF-613 > 1. P...
[3] Paper path for the 1st paper of the 2nd and succeeding [4] Stapler
copies
[5] Handling tray [6] Main tray
[7] Paper path for other than the 1st paper of the 2nd and [8] FS-523
succeeding copies.
[9] Main gate [10] Punch
[11] RU-507 -
Note
• Even when the A, B or C mode mentioned above is mixed with the punch mode, the paper path is the same.
PF-2
PF THEORY OF OPERATION FS-523/RU-507THEORY OF
bizhub 501/421/361 OPERATION DF-613 > 2. C...
2. COMPOSITION
[3]
[2]
4521t2c001na
PF-3
PF THEORY OF OPERATION FS-523/RU-507THEORY OF
bizhub 501/421/361 OPERATION DF-613 > 3. D...
3. DRIVE
3.1 FS-523
[12] [13] [14]
[11]
[10]
[9]
[8] [1]
[7] [2]
[6]
[5]
[3]
[4]
4521t2e001na
[1] Paddle motor /Lw (M9) [2] Hole punch selector motor (M14) (for inch area)
[3] Tray lift motor (M7) [4] Shift motor (M8)
[5] Stapler moving motor (M6) [6] Alignment motor (M5)
[7] Intermediate conveyance roller release motor (M12) [8] Paper exit motor (M3)
[9] Paddle motor /Up (M15) [10] Paper exit roller release motor (M13)
[11] Conveyance motor /Lw (M2) [12] Conveyance motor /Up (M4)
[13] Entrance conveyance motor (M1) [14] Punch motor (M11)
3.2 RU-507
[3] [4] [5]
[2]
[1]
16fat2c001na
[1] Main body - fusing motor (M11) [2] Entrance conveyance roller (FS-523)
[3] Belt [4] Conveyance roller
[5] Coupling gear -
PF-4
PF THEORY OF OPERATION FS-523/RU-507THEORY OF
bizhub 501/421/361 OPERATION DF-613 > 4. O...
4. OPERATION
4.1 RU conveyance section
4.1.1 Conveyance mechanism
• The driving force from the fusing motor (M11) is transmitted through the coupling gear [2] to rotate the conveyance roller [5].
• Paper conveyed from the paper exit roller [1] on the main body side is conveyed by the conveyance roller to the entrance roller [3] on the FS
side.
• A jam is detected by the path sensor (PS2) [4].
[4] [5]
[1]
[3]
[2]
16fat2c003na
[3]
PF-5
PF THEORY OF OPERATION FS-523/RU-507THEORY OF
bizhub 501/421/361 OPERATION DF-613 > 4. O...
[4]
[1]
[3] [2]
4521t2c005na
(1) Control
(a) Sub tray paper exit
• When the FS start signal turns ON, the entrance conveyance motor (M1) turns ON. And it turns OFF a specified period of time after the
sub tray exit sensor (PS1) detects the trailing edge of the last paper.
(b) Sort/staple
• When the FS start signal turns ON, M1 turns ON. And it turns OFF a specified period of time after the intermediate conveyance sensor
(PS3) detects the trailing edge of the last paper.
[6]
[1]
[5]
[4]
[3]
[2]
4521t2c006na
(1) Operation
• The paper conveyance path of the bypass gate [1] is switched over in the bypass route direction [2] when the bypass gate solenoid (SD1)
turns OFF and switched over in the main gate direction [10] when it turns ON.
• The paper conveyance path of the main gate [9] is switched over in the main route direction [4] when the main gate solenoid (SD2) turns
OFF and switched over in the sub tray route direction [8] when SD2 turns ON.
• The paper conveyance to the bypass route is used when conveying each of the 1st sheets of paper of the 2nd and succeeding copies in
the staple mode to increase the handling capacity of paper even while in the stapling operation.
Conveyance path SD1 SD2
Sub tray ON ON
Main tray ON OFF
Bypass route OFF -
PF-6
PF THEORY OF OPERATION FS-523/RU-507THEORY OF
bizhub 501/421/361 OPERATION DF-613 > 4. O...
4521t2c007na
(2) Control
(a) Sub tray paper exit
• A specified period of time after the fusing exit sensor (PS3) of the main body turns ON and detects the leading edge of paper, the
bypass gate solenoid (SD1) turns ON and the main gate solenoid (SD2) also turns ON to switch over the conveyance path to the sub
tray route.
• A specified period of time after the sub tray exit sensor (PS1) turns ON with the trailing edge of paper detected, SD1 and SD2 turn OFF.
[5]
[1]
[4]
[3]
[2]
4521t2c008na
[1] Conveyance roller /Up [2] Sub tray paper exit roller
[3] Paper conveyance direction [4] Paper
[5] Conveyance motor /Up (M4) -
(1) Control
(a) Sub tray paper exit (with no punch)
• A specified period of time after the FS start signal turns ON, the conveyance motor /Up (M4) turns ON. And it turns OFF a specified
period of time after the sub tray exit sensor (PS1) turns OFF with the trailing edge of paper detected.
PF-7
PF THEORY OF OPERATION FS-523/RU-507THEORY OF
bizhub 501/421/361 OPERATION DF-613 > 4. O...
• The switch back is made for the 1st paper of each of the 2nd and succeeding copies when printing continuously 2 or more copies in the
staple mode to convey the 1st and the 2nd sheets of paper overlapped each other.
• The paper exit motor (M3) [6] drives the paper exit roller [2] to convey paper in the main tray direction. When rotating M3 in the reverse
direction, paper is conveyed [3] to the handling tray [8].
• The paper conveyance to the handling tray is made while in the staple mode.
[7]
[8] [9] [10]
[6]
[1]
[5]
[4]
[3] [2]
4521t2c009na
[1]
PF-8
PF THEORY OF OPERATION FS-523/RU-507THEORY OF
bizhub 501/421/361 OPERATION DF-613 > 4. O...
3. After completion of the stapling operation, M3 rotates in the normal direction to exit [6] the stapled paper [5] to the main tray. At this
time, the 1st [4] and the 2nd [7] sheets of paper of the next copy are also conveyed to the main tray simultaneously.
4. A specified period of time after PS3 detects the trailing edge of the 1st and the 2nd sheets of paper of the next copy, M3 stops and
rotates again in the reverse direction to convey paper to the handling tray.
[3] [6] [7]
[8]
[7]
[1]
[6]
[2]
[5]
[4]
[3]
4521t2c012na
[1] Intermediate conveyance roller release motor (M12) [2] Intermediate conveyance roller
[3] Paper exit roller [4] Roller release home sensor (PS12)
[5] Cam [6] Paper exit roller home sensor (PS13)
[7] Crank [8] Paper exit roller release motor (M13)
PF-9
PF THEORY OF OPERATION FS-523/RU-507THEORY OF
bizhub 501/421/361 OPERATION DF-613 > 4. O...
[1]
4521t2c013na
[1] 1st paper of the 2nd copy [2] Intermediate conveyance roller
[3] Separation [4] 2nd paper of the 2nd copy
[1] 4521t2c015na
3. The 1st paper [1] of the 2nd copy thus conveyed to the bypass route is switched back by the conveyance roller /Lw [2] and the storage
roller [3], and then it stops.
4. The 1st paper [4] of the 2nd copy is overlapped with the 2nd paper [5] of the 2nd copy to be conveyed.
[3] [5]
PF-10
PF THEORY OF OPERATION FS-523/RU-507THEORY OF
bizhub 501/421/361 OPERATION DF-613 > 4. O...
[1] 1st paper of the 2nd copy [2] Conveyance roller /Lw
[3] Storage roller [4] 1st paper of the 2nd copy
[5] 2nd paper of the 2nd copy -
5. After completion of the stapling operation of the paper [1] of the 1st copy, the paper exit roller [2] is pressured to exit the paper of the 1st
copy. At this time, the moment the paper of the 1st copy is exited, the 1st and the 2nd sheets of paper [3] of the 2nd copy are also
conveyed in the main tray direction.
6. After completion of the exit of the paper [6] of the 1st copy, the pressure of the paper exit roller is released [7] and the paper exit roller [5]
rotates in the reverse direction to convey the 1st and the 2nd sheets of paper [4] of the 2nd copy to the handling tray.
[2] [3] [6] [7]
[1] Paper of the 1st copy [2] Pressure the paper exit roller
[3] 1st and the 2nd sheets of paper of the 2nd copy [4] 1st and the 2nd sheets of paper of the 2nd copy
[5] Paper exit roller [6] Paper of the 1st copy
[7] Separation of the paper exit roller -
[1]
[3]
[2]
4521t2c018na
[1] Main tray upper limit LED (LED19) [2] Tray lift motor (M7)
[3] Main tray [4] Main tray upper limit sensor (PS19)
[5] Main tray reset sensor (PS8) -
(1) Control
(a) While in the print operation
• While in the paper exit, when the main tray upper limit sensor (PS19) turns ON, the tray lift motor (M7) rotates in the reverse direction to
bring down the main tray. And M7 turns OFF when PS19 turns OFF. This operation is repeated and stopped when the tray gets to the
bottom according to the amount of paper exited.
PF-11
PF THEORY OF OPERATION FS-523/RU-507THEORY OF
bizhub 501/421/361 OPERATION DF-613 > 4. O...
[1]
[5]
[4]
[2]
[3]
4521t2c019na
[1] Shift encoder sensor (PS11) [2] Shift home sensor (PS10)
[3] Shift plate [4] Shift motor (M8)
[5] Main tray -
(1) Control
(a) Sort mode
• A specified period of time after the intermediate conveyance sensor (PS3) detects the trailing edge of the last paper of the copy, the
shift motor (M8) turns ON to start the shift operation, and when the shift home sensor (PS10) detects the shift position, M8 turn OFF.
[6]
[1]
[5]
[4]
[3]
[2] 4521t2c020na
PF-12
PF THEORY OF OPERATION FS-523/RU-507THEORY OF
bizhub 501/421/361 OPERATION DF-613 > 4. O...
(1) Operation
1. A specified period of time after the path sensor (PS2) of the RU detects the trailing edge of paper, the conveyance motor /Up (M4) or
conveyance motor /Lw (M2) turns OFF to stop at the prescribed punch position.
2. The punch clutch (CL1) turns ON to punch a hole.
3. M4 or M2 turns ON to convey paper.
[1]
[2] [3]
S4
[4]
[5]
[6]
S4 [7]
4521t2e002na
PF-13
PF THEORY OF OPERATION FS-523/RU-507THEORY OF
bizhub 501/421/361 OPERATION DF-613 > 4. O...
[6]
[1]
[5]
[4]
[3]
[2] 4521t2c020na
(a) Control
1. When the intermediate conveyance sensor (PS3) detects the leading edge of the 1st paper of the job, M5 rotates in the normal direction
to conduct a size movement.
2. A specified period of time after PS3 detects the trailing edge of paper, M5 rotates in the normal direction to conduct the paper
alignment. And it rotates in the reverse direction to return to the size standby position.
(2) Paddle
• The paddle /Up [3] and /Lw [6] hit paper against the stopper to conduct the alignment in the sub scan direction.
• The drive of the paddle /Up is made by the paddle motor /Up (M15) [5] and the paddle solenoid (SD3) [4].
• The drive of the paddle /Lw is made by the paddle motor /Lw (M9) [1].
[4] [5]
[6]
[1]
[3]
[2]
4521t2c022na
(a) Control
1. When the FS start signal turns ON, M15 and M9 also turn ON.
2. A specified period of time after the intermediate conveyance sensor (PS3) detects the leading edge of paper, SD3 turns ON while a
specified period of time.
3. A specified period of time after PS3 detects the trailing edge of the last paper of the copy, M15 and M9 turn OFF.
4. In case of the last copy, the moment the paper exit motor (M3) turns OFF, M15 and M9 turn OFF.
PF-14
PF THEORY OF OPERATION FS-523/RU-507THEORY OF
bizhub 501/421/361 OPERATION DF-613 > 4. O...
(1) Control
• When the FS start signal turns ON, the stapler moving motor (M6) turns ON, and it stops at the stapling position.
• After completion of the job, the moment the paper exit motor (M3) turns OFF, it returns to the home position.
[3]
[1]
[2]
4521t2c024na
[1] Stapler motors /Rr, /Fr (M16, M17) [2] Staple blade
[3] Clinch arm -
(1) Control
• A specified period of time after the intermediate conveyance sensor (PS3) detects the trailing edge of the last paper of the copy, the
stapler motors /Rr (M16) and /Fr (M17) turn ON. After completion of the stapling operation, the motors stop.
PF-15
PF THEORY OF OPERATION FS-523/RU-507THEORY OF
bizhub 501/421/361 OPERATION DF-613 > 4. O...
[5] [6]
[4] [2]
[3] [1] 4521t2c025na
[1] No staple condition [2] Stapler ready sensors /Rr, /Fr (PS21, PS24)
[3] Staple set condition [4] Staple empty sensors /Rr, /Fr (PS20, PS23)
[5] Stapler cartridge [6] Staples
PF-16
bizhub 501/421/361 PG THEORY OF OPERATION SD-507 > 1. PAPER PATH
4511t1c001na
PG-1
bizhub 501/421/361 PG THEORY OF OPERATION SD-507 > 2. COMPOSITION
2. COMPOSITION
4511t1c001na
PG-2
bizhub 501/421/361 PG THEORY OF OPERATION SD-507 > 3. DRIVE
3. DRIVE
3.1 Half-fold section
[3]
[2]
[1]
4511t2c013na
[3]
[1]
[2]
4511t2c003na
PG-3
bizhub 501/421/361 PG THEORY OF OPERATION SD-507 > 4. OPERATIONS
4. OPERATIONS
4.1 Paper Conveyance mechanism
• Paper is conveyed by the Exit Rollers of FS and Conveyance Roller /Up [5], /Lw [2].
• The Conveyance Motor (M8) [3] provides the drive for the Conveyance Roller /Lw [2].
• If a center stapling operation is made with a bundle papers stored in the Stacker, a bundle papers is conveyed to the center stapling
position, through a pulse control of the Exit Roller of FS.
• A bundle papers is thereafter fed out by the Conveyance Roller /Up and /Lw.
[5]
[1]
[4]
[2]
[3]
4511t2c004na
[1]
[3] [2]
4511t2c005na
4.2.2 Operation
1. The Conveyance Roller /Up [5] is moved up or down by the cams which are driven by the Exit Open/Close Motor (M9) [6].
PG-4
bizhub 501/421/361 PG THEORY OF OPERATION SD-507 > 4. OPERATIONS
2. When a bundle papers moves past the Conveyance Roller /Up and /Lw, the motor is energized to press the Conveyance Roller /Up up
against the Conveyance Roller /Lw, thereby feeding a bundle papers out into the tray.
[6]
[1]
[1]
[5]
[1] Cam [2] Cams are rotated. + The Conveyance Roller /Up is moved
downward (pressing).
[3] The Conveyance Roller /Up is moved upward (retraction). [4] Cams are rotated.
[5] Conveyance Roller /Up [6] Exit Open/Close Motor (M9)
[3]
[1]
[2]
4511t2c007na
PG-5
bizhub 501/421/361 PG THEORY OF OPERATION SD-507 > 4. OPERATIONS
[3]
[2] [1]
4511t2c008na
[7] [1]
[3]
[6] [2]
[5]
[3]
[4]
4511t2c009na
4.5.1 Operation
• When the Folding Motor (M10) is energized for one cycle of operation, the Conveyance Guides /Lw [2] are retracted to the right and left and
the Half-folding Blade [3] makes one up-and-down reciprocating motion. In synchronism with the sequence of these operations, the Folding
Roller [1] turns one complete turn to pull the paper downward at its center.
• At the same time that the Conveyance Guides /Lw returns to their original position, the Halffolding Blade goes up.
PG-6
bizhub 501/421/361 PG THEORY OF OPERATION SD-507 > 4. OPERATIONS
[1]
[3]
[2]
4511t2c010na
[3]
[2]
[2] [1]
4511t2c011na
PG-7
bizhub 501/421/361 PG THEORY OF OPERATION SD-507 > 4. OPERATIONS
[1]
4511t2c012na
PG-8
bizhub 501/421/361 PH THEORY OF OPERATION MT-502 > 1. PAPER PATH
4510t1c001na
PH-1
bizhub 501/421/361 PH THEORY OF OPERATION MT-502 > 2. COMPOSITION
2. COMPOSITION
4510t2c001nb
PH-2
bizhub 501/421/361 PH THEORY OF OPERATION MT-502 > 3. DRIVE
3. DRIVE
[3]
[1]
[2]
4510t2c003na
PH-3
bizhub 501/421/361 PH THEORY OF OPERATION MT-502 > 4. OPERATIONS
4. OPERATIONS
4.1 Paper conveyance mechanism
• When the Mailbin is selected as the exit source, paper is fed off from the Finisher (FS-522) and toward the Mailbin.
• Drive for the Conveyance Rollers [2] of the Mailbin is transmitted from the Conveyance Motor (M1) [1] by way of a belt.
• As each of the Conveyance Rollers is driven, paper fed off from the Finisher is conveyed into the Mailbin.
[1]
[2]
4510t2c004na
[1]
[2]
4510t2c005na
[1] Gate Solenoid /1, /2, /3 (SD1, SD2, SD3) [2] Gate
PH-4
bizhub 501/421/361 PH THEORY OF OPERATION MT-502 > 4. OPERATIONS
[1]
[2]
4510t2c006na
[1] Paper Full Sensor /1, /2, /3, /4 (PS5, PS6, PS7, PS8) [2] Paper Detection Sensor /1, /2, /3, /4 (PS1, PS2, PS3,
PS4)
PH-5
bizhub 501/421/361 PI THEORY OF OPERATION JS-502 > 1. PAPER PATH
[1]
4347t1c001na
PI-1
bizhub 501/421/361 PI THEORY OF OPERATION JS-502 > 2. COMPOSITION
2. COMPOSITION
[2] [1]
4347t2c001na
PI-2
bizhub 501/421/361 PI THEORY OF OPERATION JS-502 > 3. OPERATIONS
3. OPERATIONS
3.1 Job Tray Conveyance/Exit
• The Switchback Unit functions to convey paper through, and feed it out from, the Job Tray.
• The paper sensor section of the Job Tray is mounted to the Switchback Unit, thereby detecting paper.
• When paper stacks up on the Tray [3], the actuator [2] is pushed up by the paper, indicating that there is paper at the exit port.
[1]
[3]
[2]
4347t2c002na
PI-3
© 2008 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
CCA0R5-M-FE2-0000
Use of this manual should be strictly supervised to avoid
disclosure of confidential information.