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    Shashi Mae Bonifacio
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    Wendell Emil has over 13 years of experience in operations and people management for business process outsourcing companies. He is currently a People Manager at AMS where he is responsible for managing teams and staff. Prior to this, he held leadership roles such as Team Leader and Assistant Manager at other BPO companies. Wendell has strong skills in customer service, technical support, recruitment administration, and people management. He is proficient in using Microsoft Office and collaboration tools.

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    Wendell Emil has over 13 years of experience in operations and people management for business process outsourcing companies. He is currently a People Manager at AMS where he is responsible for managing teams and staff. Prior to this, he held leadership roles such as Team Leader and Assistant Manager at other BPO companies. Wendell has strong skills in customer service, technical support, recruitment administration, and people management. He is proficient in using Microsoft Office and collaboration tools.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    7 views1 page

    CV Resume 1

    Uploaded by

    Shashi Mae Bonifacio
    Wendell Emil has over 13 years of experience in operations and people management for business process outsourcing companies. He is currently a People Manager at AMS where he is responsible for managing teams and staff. Prior to this, he held leadership roles such as Team Leader and Assistant Manager at other BPO companies. Wendell has strong skills in customer service, technical support, recruitment administration, and people management. He is proficient in using Microsoft Office and collaboration tools.

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    © All Rights Reserved
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    of 1

    WENDELL

    EMIL
    People Manager
    PROFILE WORK EXPERIENCE
    Energetic, results-oriented Team Manager AMS (Alexander Mann Solutions) (August 1, 2022 - Present)
    eager to bring strong administrative skills to a People Manager - August 1, 2022 to Present
    growing company in need of top-level
    support. Excellent organization, Telus International Philippines (June 2019 - July 31, 2022)
    communication, and relationship-building Team Leader - June 2019 to July 31, 2022
    skills. Articulate and friendly with a
    professional demeanor. Synnex-Concentrix Corporation (February 2013 - Apr 2019)
    Asst. Manager, Operations May 2016 - April 2019
    Over 13 years of BPO and RPO experience in Team Leader Sept 2015 - May 2016
    the area of operations and people/team Subject Matter Expert Oct 2014 - Sept 2015
    management. Customer Care Specialist Feb 2013 - Oct 2014

    US Auto Parts Network, Inc (Feb 2010 - Feb 2013)


    CONTACT Parts Specialist I Feb 2010 - Apr 2011
    Parts Specialist II Apr 2011 - Apr 2012
    PHONE:
    Parts Specialist III Apr 2012 - Feb 2013
    +639982660409

    EMAIL: SKILLS
    wendellcemil@gmail.com
    Knowledge in Customer Service
    Knowledge in Technical Support
    HOBBIES Knowledge in Recruitment Administration
    Knowledge in People/Team Management
    Biking Proficient in Microsoft Word, Excel, and Presentation (Google Docs, Sheets, and
    Hiking Slides)
    Motorcycle Excellent Communication Skills (Written and Verbal)
    Local Travel
    Tools
    Microsoft (Excel, Outlook, Powerpoint, Teams, Word)
    Google Drive (Docs, Sheets, Slides, Chat, Gmail)
    Salesforce
    Fieldglass
    Virtuoso-VMS
    Access Identity
    Workday
    Snapseed
    Canva

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