RESUME WRITING

COURSE: BUSINESS COMMUNICATION

INSTRUCTOR: MAM MINAHIL KHATRI
GROUP MEMBERS:
 Rao adeel
 Danish bhatti
JOB ADVERTISEMENT FOR SALES MANAGER
DANISH BHATTI
7 khayaban-e-Seher, Karachi, 75500
Phone: +92 333 4515 709
Email: Abdullah.ahmed10@gmail.com
Linkedin: https://www.linkedin.com/in/abdullah-ahmed-11255b22b/

SALES MANAGER
Having a rich experience of almost 13 years in Sales and Support helped me to establish a complete
infrastructure of Contact Centre for a Prop-Tech Company offering SaaS as One window Turnkey solution
to the real estate industry using digital automation.

Experience
 MANAGER PROJECT SALES (REAL ESTATE)
 Zameen.com – Karachi (September 2021 – to date)

 MANAGER GLOBAL CONTACT CENTER (PROP-TECH INDUSTRY)

 Hatchtechs (Pvt) Ltd – Karachi (September 2020 to August 2021 – 1 year)

 KEY ACCOUNT MANAGER (IT DESIGN INDUSTRY)

 Technado (Pvt) Ltd – Karachi (July 2020 to September 2020 – 3 months)

 THE RESOURCE GROUP (TRG)

 June 2014 – July 2020 (6 Years)
O TEAM MANAGER – CUSTOMER SUPPORT OPERATIONS
o IBEX (TRG) – Karachi (July 2019 to July 2020 - 1 year)

O SUPERVISOR SALES OPERATIONS

o IBEX.Digital (TRG) – Karachi (April 2018 to June 2019 - 1 Years 5 Months)
O SUPERVISOR SALES TRAINING & DEVELOPMENT
o Digital Globe Services (TRG) – Karachi (February 2017 to April 2018 - 1 year 4 months)

O SR. EXECUTIVE SALES OPERATIONS – INTERNATIONAL CAMPAIGN (INBOUND SALES -

USA)
o Digital Globe Services (TRG) – Karachi (June 2014 to January 2017 - 2 Year 8 Months)

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  BUSINESS DEVELOPMENT EXECUTIVE – B2B
 Kualitatem Inc. (Pvt) Ltd – Lahore (July 2013 to May 2014 - 11 Months)

 CUSTOMER CARE REPRESENTATIVE – ASSOCIATE II (CUSTOMER SERVICES / SALES)

 Mobilink GSM - A Vimplecom Telecom Company – Lahore (November 2007 to
March 2013 - 05 Years 05 Months)

 INTERNATIONAL SALES REPRESENTATIVE

 Ovex Technologies – Lahore (April 2007 to July 2007 (03 Months)

EDUCATION
BASIC EDUCATION

Qualification Institute Date/ Year

MBA (Marketing) Institute of Business Administration – Karachi, Pakistan 2006
BBA Institute of Business Management – Karachi, Pakistan 1999

Languages Understanding
English Full business proficiency
Urdu Native
LANGUAGES KNOWN

TRAINIG AND CERTIFICATION

Training Title Institute Date

International English Language Testing
Systems (IELTS) General/ Academic General:6.5 / Acadamic:6.0 2011/2012

Culture of Excellence (Operationalizing Our

Mobilink gsm & GulfStone Trainings November 2008
Corporate Values

Seibel Software Trainings Mobilink gsm, karachi Till 2007

Scholars Group of Colleges Rawalpindi,
IT / English Language Training Program 2004
PK
Advance Applied IT Diploma in Software British Education and Testing Systems -
Applications City & Guilds UK March, 2000

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 OFFICE AUTOMATION
MS Windows (98/2000/XP/2007/2008), MS
Karachi Institute of Computer Sciences May, 1999
Office -97/2000/2003/2007/2010
(MS Words, MS Excel, MS Power Point)

SKILLS

SOFT SKILLS

 Objection Handling/ Problem  Adaptability  Time Management

Solving
 Persuasion  Team Management  Stress Management

TECHNICAL SKILLS

 MS Windows

 MS Office

SPECIALITIES
 Training &
 Real Estate Development  B2B/ B2C Sales
 Reporting & Analysis
 Business Development  Account Management (MS Excel)

AWARDS AND ACHIEVEMENTS

 Two months consecutive spiff winner in ABay Karachi regarding High Tier and XHS.
 Highest sale of XHS won me a Mobile Phone as a reward.
 Two times Call of Fame Award given by VP Customer Care (Mobilink a Vimplecom
Telecom Company) Mr. Irfan Akram March 2011 & October 2011
 On Spot Recognition Award on updating relevant details in systems by Floor Management
(Mobilink a Vimplecom Telecom Company) - June 2009

INTEREST AND ACTIVITIES

Explore the horizons of business world and different methodologies of Customer Support and
professional Training & Development to get best customer experience.

REFRENCE
Will provide as per need