DEFINITION DEFINITION

Refers to the manifestation of incompatibility, disagreement, or difference between two or more interacting It is a process in which an individual communicates with himself who acts as a

individuals. It is also known as dyadic conflict. It refers to a conflict between two or more organizational sender and receiver of messages. it is also known as intraindividual or
TYPES OF INTRA-PERSONAL :
members from the same or different hierarchical levels or units. The study of superior-subordinate conflict intrapsychic conflict. I - Approach-Approach
is related to this type of conflict. = This happens when a person chooses between two attractive alternatives. it also happens

that a person has to deal with a situation that has positive and negative aspects
Interpersonal skills - Active listening

- Dependability II - Avoidance-Avoidance
- Emphaty =This conflict occurs when each alternative competes
- Leadership
- Teamwork Intra-personal have negative consequences, that is, they are equally disgusting

HOW TO IMPROVE INTERPERSONAL SKILL :

= Attend workshops or online classes.
Interpersonal ROLE OF CONFLICT - Intersender Conflict
- Intrasender Conflict
- Interrole Conflict
=Seek out opportunities to build relationships. - Intrarole (Person-Role) Conflict
= Be thoughtful about ways your interactions could improve.
= Ask trusted friends or colleagues for constructive criticism. INTRA-PERSONAL SKILLS - VISUALIZATION
= Observe other positive interpersonal interactions. - RECOGNIZED NEGATIVITY

Organizational
= Seek out mentorship. - DECISION MAKING
- COMPASSION
DEFINITION
It is an interpersonal problem that occurs between two or more team

DEFINITION
members, and affects the results of teamwork, so the team does not perform
optimally. This conflict is caused by the balance between the team's Group/Team FACTOR INFLUENCING ORGANIZATIONAL CONFLICT :
It is known as workplace conflict, is described as the

state of disagreement or misunderstanding, resulting

perceptions, goals, or/and values being disrupted, so people can no longer

work together and no common goals can be achieved in a team environment.
LEVEL OF
•Unclear Responsibility. •Interpersonal Relationship.
•Conflict of Interest. •Scarcity of Resources.
from the actual or perceived dissent of needs, beliefs,

resources and relationship between the members of the

CONFLICT TYPE OF ORGANIZATIONAL CONFLICT : --Relationship

organization. At the workplace, whenever, two or more

Conflict. persons interact, conflict occurs when opinions with

Task Conflict. respect to any task or decision are in contradiction.

TYPES OF INTRA-PERSONAL - BY FUNCTIONAL ATTRIBUTE = FUNCTIONALLY.
- Process Conflict.
= DYSFUNCTIONALLY.
- BY ORIGIN OF CONFLICT = Values of team members.
Ways to Manage Conflicts in Organization :
= Goals versus Expectations.
- Handle the conflict positively.
= Roles and responsibilities.
- Formation of official grievance procedure for all members.
= Lack of resources.
- Concentrate on the causes rather than their effect, to assess conflicts.
- •BY BEHAVIOR = Constructive team conflicts.
- Parties to conflicts should be given an equal voice, irrespective of their position, term or political influence.
= Destructive team conflicts.
- Active participation of all the parties to conflict can also help to counter it.