MELANY GABRIELA ARCE DE

LEÓN
Address: 16 ave. 0-80 sector B1, ciudad San Cristóbal, z. 8 de
Mixco, Guatemala
Phone: 5480-3999
Email: melany4rce@gmail.com
Age: 19 years old
DPI: 2998416340101
Degree: Bachelor of Science and Letters

GOAL

Getting more experience in customer service jobs where I can improve my English skills and achieve my
personal and academic goals.

EDUCATION

Elementary school: Colegio Bilingüe Campo Alto San Cristobal (2009 - 2015)

Middle school: Colegio Capouilliez. (2016 - 2018)

High school: Colegio Capouilliez (2019 - 2020)

English studies: High Intermediate level at IGA (2016 - 2017) Academia Europea (2013 – 2014)

LABORAL EXPERIENCE

Temporary chat agent at Walmart Account, ICS Guatemala, November/2018 - January/2019

Temporary email/chat agent at ULTA Account, ICS Guatemala, November/2019 - January/2020

Temporary voice/chat agent at Disney+ Account, Atento, November/2020 - January/2020

Temporary voice/chat agent at Disney+ Account, Atento, August/2021 – January/2022

CUALITIES

 Best student diploma in elementary and middle school. Graduated with honors from high school.

 High leadership skills, empathetic and always improving myself.

 Great stress management skills

 Responsible, liable, committed to work, honest and disciplined.