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Test 4 (Units 5-8)

Name: Mark:

Reading Comprehension (20 points)

1 Read the e-mail. Then complete the sentences below. (10 points)

From: Peter
To: Laura
Subject: While I’m away

Hi Laura,
As you know, I’ll be out of the office all next week. I’ll be attending the international
trade exhibition in Birmingham until Thursday. On Friday, I’m going to meet two of our
manufacturers in Birmingham to discuss new lines of products with them.
Please take care of the following while I’m away:
1. Call Mr Stone and tell him that the freight container with his order arrived in Hull
yesterday. The goods will be unloaded today and should reach him by tomorrow
afternoon.
2. I’d like us to serve a buffet lunch at our product demonstration for Wilton’s next
Tuesday. Please confirm with Kate from Wilton’s exactly how many people are coming
and notify Denise by Thursday. She’ll organise the lunch. I’ve already booked the big
conference room on the fifth floor from 10.00 to 15.00. There’s no need to organise
any special equipment for the demonstration. The standard audio-visual equipment is
enough.
3. We’re holding the quarterly sales meeting on 15th July, and I need to start preparing the
agenda as soon as I get back. Please prepare the sales figures for the Asian market and
e-mail them to me.
While I’m away, you can contact me by e-mail or call my mobile phone if you have any
urgent questions.
Thanks,
Peter

1. Peter is going to discuss new lines of products with .

2. Laura needs to ask Kate .
3. Denise is going to .
4. The quarterly sales meeting is scheduled for .
5. Peter asks Laura to prepare .

2 Answer the questions. (10 points)

1. Where will Peter be until next Thursday?

2. Where is Mr Stone’s order now?

3. What has Peter already done to prepare for the demonstration for Wilton’s?

4. Why does Peter mention audio-visual equipment?

5. How can Laura get in touch with Peter next week?

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Test 4: Units 5-8

Vocabulary (50 points)

1 Add one of the words below to each of the word groups. (8 points)
buffet lunch w postpone w buyer w monthly w exhibition w essential w no reply w guarantee
1. cancel w reschedule w
2. supplier w manufacturer w
3. urgent w critical w
4. catered w menu w
5. be cut off w miss a call w
6. ensure w risk w
7. daily w quarterly w
8. demonstration w display w

2 The words and phrases in bold are in the wrong sentences. Write them next to the correct sentences.
(8 points)
1. Increasing sales in the South American market is a follow-up for our new CEO.
2. We received a lot of positive name tags on our company website from our customers.
3. Priority for the convention opens on 14th June.
4. Visitors to the company should wear their objections at all times.
5. The profit left the port of origin yesterday.
6. The company made £50,000 cargo last year.
7. We always do a registration to make sure customers are satisfied with our service.
8. One of my main comments to buying that computer is that it is too expensive.

3 Match the sentences in A to the responses in B. (8 points)

A
1. There are advantages to holding the meeting off-site.
2. I wasn’t at the orientation meeting last week.
3. Was Rick Jones at the board meeting last week?
4. We were thinking of making the shipping arrangements with Aldwych Shipping.
5. I didn’t enjoy Charles Upton’s presentation yesterday.
6. What’s the time frame for the project?
7. We’re spending too much money. How can we minimise our costs?
8. I’d like to speak to Janet Nelkin.
B
a. I’m afraid they aren’t very reliable. You should use James Brothers instead.
b. I agree. He didn’t speak clearly.
c. But it’s more convenient to have it in our offices.
d. We guaranteed the customer it would be ready by 1st June.
e. I’ll summarise the main points for you.
f. She isn’t in the office right now. Is it something urgent?
g. We could stop giving out free gifts at exhibitions.
h. I don’t know. I’ll check the attendance list.

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Test 4: Units 5-8

4 
Complete the sentences with the words below. (10 points)
trust w announce w avoid w import w provide w introduce w set up w compete w interrupt w go over
1. Please don’t me when I’m speaking.
2. We’ll all the equipment in the auditorium. It’ll take about an hour.
3. Where does your company its tea from?
4. Our company has to with much larger companies. It’s not easy.
5. Our shipping manager, Jack, can answers to your questions about
international shipping.
6. Let’s the sales figures together to prepare for the meeting on Tuesday.
7. You shouldn’t everything you read on the Internet. You must be careful.
8. I’d like to you to Mrs Fletcher, our new marketing representative.
9. The managing director is going to his plans for the company to all the employees.
10. We must making this mistake again.

5 Write the word that fits the description. (6 points)

1. something that happens once a year a
2. happening in all parts of the world w
3. talk about d
4. sell again r
5. very important or necessary e
6. to say hello to someone who has just arrived g

6 Match A to B to form phrases. Then complete each sentence with the correct phrase. (10 points)
A B
1. staff a. refreshments
2. laser b. meeting
3. friendly c. session
4. brainstorming d. pointer
5. light e. tone

1. I always enjoy speaking to Rick on the phone. He’s always got a .

2. You’ll need a when you give your presentation.
3. Management want to hold a on Tuesday for all employees in the company.
4. We should serve everyone at around 3.00 pm.
5. The idea came to me during a we had last month.

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Test 4: Units 5-8

Functional Language (10 points)

Circle the correct response.
1. Would Thursday 11th May suit Mrs Parker?
a. What other requirements have you got?
b. I’m afraid that won’t work as she’s got
a previous commitment.
c. We only consider offers made in writing.
2. I think I’d like to start my own business.
a. May I ask who’s calling?
b. The biggest problems are loss and damage.
c. You mustn’t risk a large investment at the
beginning.
3. How long is Adam’s presentation supposed
to be?
a. It’s an hour long plus 25 minutes for questions.
b. Then we’ve got time for a 30-minute break.
c. Let’s schedule it for 8.30.
4. What’s next on the programme?
a. Let’s go over the programme so you can
take care of all the details.
b. The CEO has got 15 minutes for his opening
remarks.
c. What’s the closing session?
5. Hello, this is Brad Foster. I understand Janice
Buxton was looking for me.
a. I’m afraid Janice is currently unavailable, but
she’s specified the issues to me.
b. Can you please come into my office?
c. Janice has got a meeting with Dan scheduled
for tomorrow at 2.00 pm.
6. I’m thinking of running an import business.
a. The first thing you need to do is choose
products from a foreign source for resale.
b. What discounts are they offering us?
c. They are offering the best rates at the
moment.
7. We want two catered coffee breaks a day as
well as a buffet lunch and dinner.
a. Let’s look at the order together.
b. I’ll contact a few places and get quotes.
c. One of the sales reps tried to assist us.
8. We are going to need the venue from 10th to
13th January.
a. The reps are going to greet customers and
hand out name tags and brochures.
b. Will you require any special equipment?
c. I’d like you to look for a venue.
9. Would you like to reschedule now?
a. Let’s try for next week.
b. I’m afraid that won’t work as I’ve got a
previous commitment.
c. I’m going to have to postpone the meeting.
10. They guarantee fast shipping.
a. Why don’t you contact a sourcing company?
b. Look for products that have got an
advantage.
c. Is it possible to track their shipments online?

Listening Comprehension 5 (20 points)

1 Listen to two phone conversations and circle the correct answers. (10 points)
1. Dan Martin is out of town / on the phone / unavailable now.
2. Dan wants to cancel / postpone / schedule a meeting.
3. Robert can’t meet Dan on Wednesday because he will be on holiday / has got a meeting /
is out of the office.
4. John Sullivan doesn’t want to put Susan through / leave a message / stay on the line.
5. John’s order hasn’t arrived / arrived late / will arrive on Thursday.

2 Listen again and answer the questions. (10 points)

1. What did Dan Martin do on Friday according to Robert?
2. When does Robert prefer to meet Dan?
3. What was Mr Stevens doing when John called?
4. Who manages John’s account?
5. When did John last speak to Mr Stevens about his order?

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