From: 

Dell Technologies <noreply@criticaladvisory.dell.com> 
Sent: Monday, February 14, 2022 10:59:24 AM 
To: Jorge Mendoza <Jorge.Mendoza@MMG.COM> 
Subject: Isilon OneFS 8.1.x and 8.2.x EOSS  
  
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Customer Advisory Regarding Isilon OneFS 8.1.x and 8.2.x EOSS

(Dell Technologies Internal Reference ID – Dell Technologies ET004387)

This Customer Advisory is to inform you that Isilon clusters running OneFS 8.1.x or 8.2.x are at or
near their End of Standard Support (EOSS) date and Dell Technologies highly recommends
upgrading to PowerScale OneFS 9.2.1 or newer as soon as possible. OneFS 8.1.x reached EOSS on
July 1st, 2021 and 8.2.x will reach EOSS on May 31st, 2022. Dell Technologies also recommends
that you include the latest Node Firmware Package (NFP) and Drive Support Packages (DSP) as part
of the recommended upgrade to ensure the highest levels of performance.

Additionally, Dell Technologies recommends upgrading to PowerScale OneFS 9.2.1 or newer to take
advantage of product enhancements including:
 Improved OneFS upgrade experience
 Support for cluster configuration export
 Improvements to storage efficiency reporting
 Remote Direct Memory Access support for Network File System (NFS)
 External key management for self-encrypted drives (SEDs)
 Compliance with IPv6/USGv6
 Support for PowerScale Archive & Hybrid nodes (A300/A3000/H700/H7000) with in-line
dedupe and compression
 PowerScale F900 support

Dell Technologies requests that you visit the Dell support website and view the following documents
to assist with these software upgrades:
 Upgrade Guide: Link
 PowerScale OneFS 9.2.1.x Release Contents: Link

 PowerScale OneFS Current Software Releases: Link

Dell Technologies highly recommends that you perform the suggested upgrade to PowerScale
OneFS 9.2.1 or newer as soon as possible.

Implementation Procedure
One or more of your Dell Technologies System(s) may be affected by this issue.
Service Tag(s): JWXNM184800233

Please locate the OneFS, NFP and DSP at the PowerScale OneFS Support site.

Recommendation and Further Assistance

If you decide to take no action at this time, please be advised that this product may encounter issues
that are fixed in the newer code. For OneFS related issues on EOSS code the final resolution may
require an upgrade to a more recent version as the sole remedy. Dell Technologies Services will
request that the customer agree to receive a fix to a software issue on a version that is more recent
than the version where they encountered the issue. As always, we continue to stand behind the
warranty and service contracts applicable to your products.

If you need assistance or have any other questions, please contact Dell Technologies Tech
Support. Dell Technologies provides several online and telephone-based support and services
options. Availability varies by country and product, and some services may not be available in your
area. To contact Dell Technologies for sales, technical support, or customer service issues please
visit:

 https://www.dell.com/support
 Select the contact method that best suits your needs
 (800) 782-4362

Dell Technologies appreciates your business. We are constantly working to help customers better
protect their most important asset: their business data.