Professional Documents
Culture Documents
Financial Management
Get competent people and benefit from their efforts to the maximum
Finding the best possible job opportunities and providing opportunities
for advancement
Achieving a balance between the available work force and the manpower
that can progress
finding the best and most productive work that allows individuals to exert
their full potential
Ensuring protection and preservation of the workforce and providing a
working atmosphere that swears by freedom of movement and change
promotion
The employee’s transition from one job to another with higher
responsibilities and tasks depends on three foundations:
1-Seniority
2-Proficiency
3-Seniority and Proficiency together
shifting
shifting from one job to another at the same organizational level and with
similar wages to some extent
It is the first and most important element of the marketing mix and
consists of
A commodity is a tangible product
Service is the tangible and intangible product
Commodities are divided into
Final Goods Goods to be purchased with the intent to consume
Industrial Goods Goods to be purchased with the intent to resell
Second: pricing
The monetary value of the commodity
Many factors go into a pricing model.
Pricing goals
Maximizing profit, increasing sales volume, maintaining market stability
Third: promotion
Communicating with the public in order to influence their behavior
Elements of the Promotional Mix
Advertising
Personal Selling
Sponsorship
Sales
Promotion Direct Marketing
product to consumer
Product to retailer to consumer
production operations
A series of operating procedures that take place on the material for the
purposes of converting it from its initial form to its final form
Coordination Definition
Coordination Goal
Coordination area
Comprehensiveness of coordination
Coordination aspects
The amount of effort that is being made in terms of quantity and quality
timing of efforts
Orientation and direction of travel
Notes
The reason for the need for coordination is because people have different
understandings and different ability to explain different decisions
Coordination aims to prevent entanglement and interference
Coordination means
Rules and Procedures: If the required work is planned in advance and can
be predicted, then coordination is in the form of rules and procedures
unofficial mantras
simple to organize
Simplify interdepartmental work
Clarity of organization and planning
Program alignment and integration
Improve the means of communication
Encouraging voluntary coordination and cooperation
Leadership
The difference between leadership and presidency (the leader and the
president
Source
Leadership comes from the group
The presidency is imposed on the community
Target
The ability to share the group in setting the goal
The presidency determines the goal and chooses it
Admissions
Leadership comes from a group and depends on positive incentives to
implement goals
The presidency is the source of authority and it is outside the group and
depends on the authority of the president and the fear of punishment
Leader's strengths
Use of compression techniques
Personal Impact
regular power
financial source
Experience and skill
Types of leadership
Autocracy
It is based on criteria based on unilateral, tyrannical behavior and forcing
others to act according to their singular will, using threats and threats,
disregarding the opinions and suggestions of others.
Democracy
It is based on advice, opinion, persuasion, and reconciliation of opposing
opinions
Official leadership
It is a leadership that derives its strength from its presence in a privileged
position (director - deputy director) and this leadership has the right to
issue orders
Informal leadership
It is a leadership that derives its strength from the group and other social
or personal considerations
Main entrances to the study of leaders
Types of deviation
Negative deviation: perpetrators deserve penalties commensurate with
their non-compliance with orders and directives (such as non-compliance
with language specifications).
Positive deviations: perpetrators deserve penalties for exceeding the
permissible limits (such as the employee producing additional units).
Regulators
First: internal parties
Each head of a group of individuals exercises his supervisory authority
(director-0-assistant manager-supervisor).
Second: third parties
Competent external bodies, whether legal or irregular
(as inspectors of government actions - researchers of specifications and
quality - the State Audit Bureau - international bodies for granting quality
certificates "ISO")
Control timing
Oversight starts from the first moment and during work (implementation)
first-hand in order to see the details, performance and progress of work
The importance and benefits of oversight
First: the organization
1- Discovering and correcting errors and times
Ensure efficient use of all resources
Ensure that human resources are suitable for the positions they occupy
Discover negative and positive deviations
Ensure the progress of work and the extent to which the objectives can be
achieved
Organization Elements
1-Defining goals and identifying activities to be achieved
2-Classification and division of workers (compiling the required work
and identifying similar ones in one specialty
3-Determining the specifications and qualifications of employees
4-Defining responsibilities and authorities and selecting the appropriate
workers
5-Putting the previous elements into an organizational map
Organization Goals
1- Setting the whole frame to implement the plans and programms to
achieve a certain goal
2- Collecting the necessary resources to achieve this goal
3- Clarity of procedures which is required to turn these resources to
production.
4-Setting the balance between goals, resources and results using the
perfect solutions
Successful Organizational Management Criteria
Types of Organization
First: Formal organization: It is the organization that defines the
relations and administrative levels of the work carried out by individuals
and groups and the distribution of responsibilities and duties in a way
that allows the performance of work in each administrative unit.
Second: Informal organization: It is a set of relationships that arise and
continue between workers because of their presence in one place of work
and their participation in similar problems and goals.
Organization principles
They are the foundations and directives that are preferred to be guided by
when designing the organizational structure of the institution. Each
administrative unit and the organization show several principles, which
are as follows:
First principle (Objective principle)
i.e. the goal and purpose must be clear, and this in turn leads to the
development of plans and the focus of the efforts of individuals
Second principle (The principle of the job)
i.e., the organization should observe the requirements, powers and
responsibilities of the job, regardless of the person who occupies this job
Third principle (The principle of assignment and division of work)
i.e. allocating certain parts of a specific work among a certain number of
members of the organization instead of one person doing several jobs,
dividing the work into sub-works and then assigning each job to a
specific person, which leads to the performance of the work more
actively
Fourth principle (The principle of unity of command)
Subordinates and employees must receive orders and directions from one
person because this ensures defining responsibility and unifying the
efforts of employees
Fifth principle (The principle of the scope of supervision)
The number of workers supervised by one manager, the number varies
from one unit to another
Sixth principle (The principle of equal authority “authority and
responsibility”)
Definition of authority: the powers granted to occupy the position and
include the right to issue orders and instructions and the right to make
decisions within certain limits
Definition of responsibility: holding others accountable for the
performance of work and jobs
Seventh principle (The principle of centralization and decentralization)
Centralization: transferring decision-making power and concentrating the
bulk of power to senior management
Decentralization: the transfer of decision-making power and its exercise
from the highest administrative levels to the lowest
Eighth principle (The principle of delegation of authority )
The authority delegated to the employee should be commensurate with
his ability
Ninth principle (The principle of coordination)
is working to reconcile and achieve harmony between the various
administrative units to perform business and achieve goals
Tenth principle (The principle of flexibility)
, meaning that the organization is flexible and subject to change in
relation to the internal and external variables that surround the
organization
Characteristics of Effective Regulation
Effective organization is what helps the organization to achieve its goals
at the lowest costs and its characteristics are as follows:
1- Reducing costs
2-. Coordination between all units
3- Development and innovation
Organizational Chart
It is the model that reflects the nature of dealing and coordination
designed by the administration in order to link the tasks in the
organization in order to achieve the goals of the organization.
GENERAL Manager
Media
Responsible
vice manager
Decision Taking
taking decision is the core of the
administrative process.
No benefits gained from planning, organizing or
oversighting without taking the decisions
Types of Decisions
Long-term decisions
Short term decisions
Programmed Decisions
Decisions made routinely and frequently in certain situations
Unprogrammed decisions
Decisions made under uncertainty and high risk
Positives
Collectivism and affirmation of the principle of shura
Offer more than one alternative
Acceptance (commitment to perform)
improve spirit
Getting to better decisions
Negatives
|Time Consumption
The dominance of some members
Distraction
Planning
1-Defining specific goals and knowing the most important ways to
achieve them
2-Planning in the present for what is in the future
3-Predicting what the future will be like while preparing to face it
Planning features
1- Focuses on a specific goal
2- caring about time
3- predictive
Planning Benefits
1- Helps in solving future problems
2-Organize work
3-Helps to coordinate between goals and how to achieve them
4-Helps in setting goals ,and with the presence of goals determines
directions
5-Continuous supervision of work
Types of planning
According to the Time Period
long term
medium term
short term
According to the Administrative Level
Senior management level (president and vice president) characterized
by the strategic dimension (long-term strategic plan)
Planning Elements
1-Objective:
It is the goal to be achieved, and the objectives must be arranged in a
hierarchical manner
conditions that must be met in the objective
1-Clarity of purpose
2-The legitimacy of the goal, which is consistent with customs and
traditions
3-Realistic goal i.e. achievable according to capabilities
4-Measurability means that it is measurable and follow-up
2- Rules
What should and shouldn't be done
3-procedures
work series, steps and stages to be followed
4-Policies
The framework guiding the process of implementing decisions, which are
the principles and laws established by the establishment in order to guide
the employees
Planning steps
Setting goals (which clear, legal and real)
Data collection
Making assumptions (which may be encouraging or discouraging)
Identification of alternatives (selling at a lower price
insert changes to the goods -searching for new markets.
Implementation and evaluation of results
Burgan Diploma
Business Administration
Management Definition
The
process
of directing, planning, organizing, coordinating,oversightin
g and making decisions;using
financial,human, material and informational resources
to achieve a goal efficiently and effectively.
The Manager
An individual in an organization who is responsible for a
group of subordinates for the purpose of achieving the
goals set through organizing, directing, coordinating,
oversighting and making a decision to use the available
resources
Types of managers
Administrative level
Senior management: managers are responsible for
managing the organization (the president and vice
president)
Mid-level management managers: are responsible for
implementing the procedures (production, marketing,
operations)
The third level: supervision of activities and coordination
of business activities (supervisor - office manager)
Areas of Management
Marketing manager
Production Manager
Financial Manager
Human Resource Manager
Managing Director
Scope of Activities
General manager: he is responsible for all activities
A functional manager: he is responsible for a specific
activity
Responsibility type
Executive Director : he is responsible for procedures
and tasks
consultant Director: his profession is counseling