UNIT TEST 4

Writing

Name: ____________________________
Class: ____________________________
Total: _______/30

Read the situation and write a formal email to the manager of the concert hall complaining about the way
you were treated. Describe what happened and say what you expect the manager to do.
You recently wanted to go to a concert with a group of friends. Even though you had tickets which your friend
had bought online, the people on the door refused to let you in, saying that the tickets did not look genuine.
You went home without seeing the concert.

• Say why you are writing and summarise your complaint.

• Describe the incident you are complaining about and give your reaction.
• Say what you would like to happen.
Write your email.

/30

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