Maria

Task Click Path Observations Quotes Task Completion

Write the task number and Record what path the participant Note down behaviors, opinions, and attitudes along Note any significant quotes (positive and negative). Choose if the task was:
directions here. took to complete the task. with any errors, issues, or areas of confusion.
1 - easy to complete
2 - completed but with difficulty
3 - not completed
Prompt 1: create a user
1
profile open app->create an account->fill error: there is no go back button The process looks pretty similar to everyday apps that i use so it was easier
login->search place->choose- it was easy to use, but i coundt confirm what I
2
Prompt 2: book a trip >book->choose flight->pay theres no confirmation page wanted

Additional Notes: Should confirm the order

Anna
Task Click Path Observations Quotes Task Completion
Write the task number and Record what path the participant Note down behaviors, opinions, and attitudes along Note any significant quotes (positive and negative). Choose if the task was:
directions here. took to complete the task. with any errors, issues, or areas of confusion.
1 - easy to complete
2 - completed but with difficulty
3 - not completed
Prompt 1: create a user
1
profile open app->create an account->fill easy to do
login->search place->choose-
2
Prompt 2: book a trip >book->choose flight->pay was a bit confused cause the pages are similar got it
Additional Notes: Thinks that App was easy to use and if there is anything specific about giving an idea for the user where to customize will help the process more smooth

Nataly
Task Click Path Observations Quotes Task Completion
Write the task number and Record what path the participant Note down behaviors, opinions, and attitudes along Note any significant quotes (positive and negative). Choose if the task was:
directions here. took to complete the task. with any errors, issues, or areas of confusion.
1 - easy to complete
2 - completed but with difficulty
3 - not completed
Prompt 1: create a user open app->tried to click on
3
profile google->couldnt complete i wanted to login by google
login->search place->choose-
1
Prompt 2: book a trip >book->choose flight->pay you should put more options
Additional Notes: Thinks that App was easy to use and if there is anything specific about giving an idea for the user where to customize will help the process more smooth

John
Task Click Path Observations Quotes Task Completion
Write the task number and Record what path the participant Note down behaviors, opinions, and attitudes along Note any significant quotes (positive and negative). Choose if the task was:
directions here. took to complete the task. with any errors, issues, or areas of confusion.
1 - easy to complete
2 - completed but with difficulty
3 - not completed
Prompt 1: create a user
1
profile tried all the buttons->completed gave the idea to put google login good job
login->search place->choose-
1
Prompt 2: book a trip >book->choose flight->pay you should put more options

Philip
Task Click Path Observations Quotes Task Completion
Write the task number and Record what path the participant Note down behaviors, opinions, and attitudes along Note any significant quotes (positive and negative). Choose if the task was:
directions here. took to complete the task. with any errors, issues, or areas of confusion.
1 - easy to complete
2 - completed but with difficulty
3 - not completed
Prompt 1: create a user
1
profile tried all the buttons->completed found kinda funny good job
login->search place->choose-
2
Prompt 2: book a trip >book->choose flight->pay wheres the confirmation page?