Professional Documents
Culture Documents
COLLEGE OF TECHNOLOGY
JUSTIN’S CARWASH
CARWASH
Manager Name: Justin Royce M. Padaong
Business location: Anonang Menor, Caoayan Ilocos Sur, 2702
Telephone No: 722-14579
Cp no: +63-9066751460
EMAIL ADD: justinroyce@gmail.com
FB PAGE: JUSTIN’S CARWASH
Work Schedule:
BUSINESS HOUR
Monday-Saturday 8:00 AM – 5:00 PM
Sunday Rest Day
Services offered:
Justin's Carwash offered several packages and "detailing" services, which may
include hand or machine polishing and waxing the car's exterior, shampooing, and steaming
interiors, and other services to provide thorough cleaning and protection to the car.
Service 1: Car Wash, Auto Glaze, Vacuum Cleaning only for P 400
Service 2: Car Wash, Vacuum Cleaning, Engine Wash, only for P 700
Service 3: Car Wash, Vacuum Cleaning, Hand Buff Wax, only for P 400
Service 4: Car Wash, Auto Glaze, Machine Buff Wax, only for P 800
Customers may choose from a variety of packages, with prices varying according to
the services included in each package. Moreover, they can visit our Facebook page for more
information and send a message for concerns and appointments.
The use of social media platforms- Social media can help toengage with your customers and
find out what people are saying about your business. Social media are crucial and beneficial to
promote and market the business. Social media can help the business to attract customers, get
customer feedback and build customer loyalty. This could boost the business Justin’s Carwash,
and could no longer limited to local TV, radio, billboard and print ads that can only target
limited viewers. Build a website and update it regularly with informative topics that will make
people’s daily lives a lot easier. Using social media strategy will enable you to establish deeper
relationships with your clients. You can post photos, videos, valuable tips and tricks to attract
their attention; answer complaints as soon as they are made or inform them of the latest events
in your car wash and in your community. All these strategizing of course, is geared towards
gaining their trust and confidence in your brand. Surveys show that customers buy more from
brands that they trust and have developed a relationship with.
The following represent possible issues in the business as well as solutions to give
incase these problems arise in terms of:
Services
Solution: Employee training and development programs can help eliminate customer
complaints and negative comments, save on recruiting expenses, and increase revenues.
Adequate knowledge of employees makes them productive and their work efficient.
Solution #1: If office equipment should need service attention, procedures are already
in place to contact the service vendor.
Solution #2: Providing supervision for employees is crucial. Shop must be monitored
and supervised, especially during unexpected calls and emergencies, which is why staff and
ranking are required to allocate each one of them and their tasks.
Solution: We are open for you to contact us and schedule a carwash, however as we all
know, problems are unpredictable. For instance, power and water outages which might cause
issues with the contract. We come up with solutions for these possible scenarios’ occurrence.
Decision making is fundamental; when a customer schedules time, I do not offer them
assurance right away. I will make it clear to them that I will be the one to contact them again
for assurance or modifications if something happens.
Budgetary Requirement
August Basketball
GYM
CEMENTERY MUNICIPAL
EMPANADAHAN Police CAOAYAN
HALL
Station
LANDMARK
Near at cemetery and gasoline station,
along highway.
FLOOR PLAN WAITING AREA
COUCH
S
COMPRESSOR CAR WASH COMPRESSOR
EXIT
T
CAR WASH Table O
SERVICE AREA R
SERVICE AREA
HIGH WATER HIGH WATER E
WASHER #5 WASHER
#4
Table
Cashier
DOOR
ENTRANCE OFFICE
CAR WASH
CAR WASH CAR WASH
COMPRESSOR
SERVICE AREA
COMPRESSOR
SERVICE AREA SERVICE AREA
#1
HIGH #2 HIGH
#3
WATER WATER
WASHER WASHER
FEMALE
EXTRA
COMFORT ROOM
BENCHES
JUSTIN’S CARWASH
MALE