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  • Customer Service Index Form

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    Onsare diana
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    The document is a survey assessing satisfaction with various aspects of services provided by KTDA Foundation Department, including quality of services, professionalism of staff, timeliness of services, and awareness of services. Respondents are asked to rate their overall satisfaction with services accessed in the past 12 months and how often they access listed information resources. Open-ended questions ask for suggestions to improve services and for any other comments.

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    The document is a survey assessing satisfaction with various aspects of services provided by KTDA Foundation Department, including quality of services, professionalism of staff, timeliness of services, and awareness of services. Respondents are asked to rate their overall satisfaction with services accessed in the past 12 months and how often they access listed information resources. Open-ended questions ask for suggestions to improve services and for any other comments.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    15 views2 pages

    Customer Service Index Form

    Uploaded by

    Onsare diana
    The document is a survey assessing satisfaction with various aspects of services provided by KTDA Foundation Department, including quality of services, professionalism of staff, timeliness of services, and awareness of services. Respondents are asked to rate their overall satisfaction with services accessed in the past 12 months and how often they access listed information resources. Open-ended questions ask for suggestions to improve services and for any other comments.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    of 2

    KTDA Foundation Department

    How would you rate your satisfaction with the following aspects of the services you have received or
    accessed?

    Very satisfied Satisfied Unsatisfied Very satisfied Not sure

    Quality of
    services
    provided

    Professionalism
    and courtesy of
    staff

    Timeliness of
    services
    provided
    Your awareness
    of this services

    Overall, How would you rate the services or accessed in the past 12months

    Excellent

    Good
    Average
    Poor
    Very Poor

    How often do you access our information resources as Listed below?

    Weekly Monthly Every 3-6 months Every six Months or


    less Never
    Website
    Facebook
    Instagram
    You Tube
    Twitter
    E-News letter
    What do you think we could do to improve our services?

    Do you have any other comment questions or Concerns?

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