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  • Genially Turismo

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    francisca villarroel
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    The document describes the customer journey when booking a tour to visit the Embalse del Yeso reservoir with MaipoTour travel agency. The stages of the customer journey include research and comparison of options, booking a tour reservation, arrival at the meeting point, traveling to locations around the reservoir, completion of the tour and return to the meeting point, and remembering the experience. At each stage, the customer has thoughts like hoping the tour is affordable and well-recommended, finally getting to visit the reservoir, and ensuring everything goes well. Emotions include a desire to visit the natural area near Santiago, anticipation that the experience won't be disappointing, and feeling that the tour is passing excellently and the place is beautiful.

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    Turismo

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    Genially turismo

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    The document describes the customer journey when booking a tour to visit the Embalse del Yeso reservoir with MaipoTour travel agency. The stages of the customer journey include research and comparison of options, booking a tour reservation, arrival at the meeting point, traveling to locations around the reservoir, completion of the tour and return to the meeting point, and remembering the experience. At each stage, the customer has thoughts like hoping the tour is affordable and well-recommended, finally getting to visit the reservoir, and ensuring everything goes well. Emotions include a desire to visit the natural area near Santiago, anticipation that the experience won't be disappointing, and feeling that the tour is passing excellently and the place is beautiful.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    7 views1 page

    Genially Turismo

    Uploaded by

    francisca villarroel
    The document describes the customer journey when booking a tour to visit the Embalse del Yeso reservoir with MaipoTour travel agency. The stages of the customer journey include research and comparison of options, booking a tour reservation, arrival at the meeting point, traveling to locations around the reservoir, completion of the tour and return to the meeting point, and remembering the experience. At each stage, the customer has thoughts like hoping the tour is affordable and well-recommended, finally getting to visit the reservoir, and ensuring everything goes well. Emotions include a desire to visit the natural area near Santiago, anticipation that the experience won't be disappointing, and feeling that the tour is passing excellently and the place is beautiful.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    Customer Journey Map Tour embalse del Yeso Agencia de viajes MaipoTour.

    INVESTIGACIÓN COMPARACIÓN CITA DIAGNÓSTICO TRATAMIENTO POST-TRATAMIENTO SEGUIMIENTO

    Deseo de Explora las Reserva un llegada al Viajar al Termino del Recordar


    ETAPAS

    hacer un tour opciones y Tour al embalse punto de lugar, recorre Tour, vuelta al experiencia
    para conocer elige Maipo del reunión puntos punto de
    el embalse Tours yeso+atraccion turísticos de reunión
    del yeso. es la comuna
    PENSAMIENTOS

    ¿Es economico y Espero que conocimos


    Es un lugar Al fin lo voy a Lo estamos mucho mas Voy a subir
    cerca de tiene buenas conocer, todo vaya pasando muchas fotos
    recomendacione bien. de lo que
    Santiago y en espero no excelente. esperamos y hermosas a
    la naturaleza s de turistas. decepcionarme mi instagram
    es hermoso.
    SENTIMIENTOS

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