TROU BLESHOOTING OPTIONS

CL A R ITY CON SOLE

PROBLEM POSSIBLE SOLUTION

Correct resolution is not appearing • If this occurs during operation, power cycle the device.

Front panel buttons are not

• Power cycle the device
responding

No white indicator lights are • Check that the power cord is plugged into both the unit and the AC wall
illuminated outlet.

• Ensure the Clarity System is receiving a video signal from the camera’s
Presets cannot be selected because system by checking the Video-In connection on the back panel of the
they are not illuminated Clarity System. Check that the camera’s system is on and sending a video
signal to the Clarity System.

• Check that the full screen enhancement button is not selected. If the full
screen window button is illuminated, select either the small or medium
size Window option and look for the enhancement borders on the video
Video enhancement is not visible on monitor.
the surgical video monitor
• Check that the Preset option selected is providing sufficient enhancement
to be noticeable on the video monitor. Select another Preset with greater
enhancement intensity.

• To determine if Clarity is malfunctioning, re-route the cables directly from

No image is displayed on the monitor the light source processor to monitor, bypassing the Clarity System. View
the monitor for native image integrity.

• Check that the DVI cable from the camera’s system is fully plugged into the
DVI Video-In port on the back of the Clarity System. Remove the camera’s
Intermittent or no video signal f rom DVI cable from the DVI Video-In port on the back of the Clarity System and
Clarity re-insert into the DVI Video-In port. Ensure that both DVI cable connector
screws are fully tightened to prevent possible misalignment of the DVI
connector with the DVI Video-In port