GUIDE IN ACCOMPLISHING REPORT IN INITIAL

MARKET VALIDATION
A. USER STORY:
USER 1: Online transaction has been a trend specially during pandemic. The
use seems familiar towards online transactions as a lot of people are using
online as a modern modality now a days. However, online booking system is
not yet implemented towards health care services. Introducing online
booking service gives an interest on this for users can now book a health care
service in the best possible way which is through online transaction.
In this modern age, why would hospitals haven’t had its online booking system
yet? This explains the chaos property system of hospitals, it is systematic
however a lot of considerations is must such as emergency, sudden surgery,
undefined schedule of doctors as well as doctors have a lot of meetings and
seminars to attend to. But it doesn’t mean that it is not possible however it is
challenging as it needs a systematic system when in it must be practiced with
doctors practicing systematics scheduling such as dentist, specialist and etc.
However, having this kind of task have its dilemmas such us accessibility,
internet connection and complexity of this kind of task. The dilemmas make
the task difficult. The developers must consider this such dilemmas in order to
have efficient and effective solution to a problem. These kinds of dilemmas
will be the main competitor of this task as customer satisfaction as well as
doctors’ satisfaction is a must.

As a person seeking for healthcare service

I want to improve scheduling through online booking system
So that we will have systematic and time efficient way of dealing with health
practitioners.
USER 2: As the person giving health service to some patients, I understand the
struggles of patients waiting for their turn to receive a health care service.
However implementing an online booking system on hospital is difficult due
to its chaotic nature. Hospital has its emergencies which is the main reason
why it is difficult to implement it in hospitals. However scheduled surgeries,
specialist a maybe dental clinics this kind of set up as they have more
systematic way of scheduling. They also as prominent in heavy line of walk in
patients. Now the task is how to create and implement this kind of project . It
may be difficult but it is doable and possible.
As a person giving healthcare service
I want to improve scheduling through online booking system
So that we will have systematic and time efficient way of dealing with patients
and clients.

B. MINIMUM VIABLE PRODUCT PROPOSAL (Discuss briefly)

iConsult will render its objectives towards dental clinics. iConsult aims to
provide systematic, modern scheduling towards dental clinics and aims to
provide accessible service towards dentist and its clients. Target market of this
system is dental clinics and its constituents. Features of this website includes
scheduling of appointments, booking of appointments as well as tutorial on
how to use the website. This is a must member system so patients need to
login/sign up in order to for them to receive its service. By this iConsult will
be functional, reliable, usable and emotionally designed for its clients.

C. DOCUMENTATIONS