Supplier Factory Assessment

Product: Charger

Jio Platforms Ltd.

MFG. Quality Assurance Team

Issue Date:10 June 2020/Rev:01

Charger Supplier Factory Assessment Checklist [Revision History]

No Date of Revision Details

1 1-Mar-18 Intial release
2 15-Jun-20 Evaluation check points added
n History]

REV Written by Approved by

00 Ram Maurya Vijay Kumar
01 Jitender Sharma Vijay Kumar
 Supplier Factory Assessment Report
□ Evaluation Basic Data
Audit Type: Self Evaluation Initial Evaluation Re Evaluation On Demand Audit Date:
Supplier Name: Wisepower Enterprise India Private Limited Factory Address: A22, Sector 64, Noida Product Name: Charger, Adapter
Auditor's Team Auditee's Team
Sr. No. Name Department Sign Sr. No. Name Department Sign
1 Himanshu Sharma QA 1
2 2
3 3
4 4
5 5
□ Evaluation Summary
Cut Off Non
Sr. No. Process for Evaluation Audit Section Max. Score Achieved Marks Score Achieved(%) Finding
(%) Confirmity
1 QMS S1 140 138 99% 80% 0 1
2 Raw Material Control S2 60 42 70% 80% 5 1
3 IQC S3 60 44 73% 80% 3 4
4 SMT Process S4 45 42 93% 80% 1 0
5 Wave Soldering S5 30 30 100% 80% 0 0
6 Plug/Unit Cable Manufacture S6 30 24 80% 80% 2 0
7 Moulding S7 85 54 64% 80% 2 5
8 Manual Soldering and Inspection S8 30 30 100% 80% 0 0
9 PBA Function Inspection S9 15 15 100% 80% 0 0
10 Injection Fusion Splicing (USW) S 10 15 15 100% 80% 0 0
11 LASER Printing & MAIN Inspection S 11 35 31 89% 80% 0 2
12 Main Packing S 12 15 15 100% 80% 0 0
13 Ageing Test S 13 15 15 100% 80% 0 0
14 Reliability Test S 14 30 30 100% 80% 0 0
15 Mass Production Assurnace S 15 60 55 92% 80% 0 3
16 Outgoing Quality Control S 16 80 70 88% 80% 2 2
17 Common Critcial Check S 17 35 25 71% 80% 2 2
18 Measuring Equipment Maintenance & Control S 18 45 39 87% 80% 0 3
19 Product Liability S 19 60 60 100% 80% 0 0
20 FG Warehouse S 20 60 51 85% 80% 3 0
Total Audit Score 945 825 87% 80% 20 23
Audit NC's and Finding's Summary Evaluation Radar Chart
100% Target Score% Score Achieved(%)
Au dit NC' s an d FI' s Sum m ar y
8 100% QMS
FG Warehouse Raw Material Control
Non Confirmity Finding
7 100% Product Liability IQC

Measuring Equipment Maintenance & Control SMT Process

6 100%

5 100%Critcial Check
Common Wave Soldering

4 100%
Axis Title

Outgoing Quality Control Plug/Unit Cable Manufacture

3 100%

Mass Production Assurnace Moulding

2 100%

1 100% Reliability Test Manual Soldering and Inspection

100% Ageing Test PBA Function Inspection

0
PBA Fu...

Mass P...

Outgoin...
Raw Ma...

SMT Pr...

Wave S...

Plug/U...

Moul...

Manual...

Injecti...

LASER ...

Main P...

Ageing...

Reliabil...

Common...

Measur...

Product ...

FG Wa...
IQC
QMS

Main Packing Injection Fusion Splicing (USW)

LASER Printing & MAIN Inspection

Audit Rating and Evaluation Criteria Performance Level - Acceptance Criteria

Score Score Description Risk Level Rating Rating Performance Description Performance Level
1 No System Very High < 70% Not Approved High Risk Performance
2 System Available But Not Followed High 70% - 79% Continued and Re-Evaluation Audit to be done Average Performance
3 System Available But Partially Followed Moderate 80% - 89% Approved -New Supplier/Continued Existing Supplier Good Performance
4 System Available and having Scope for Improvement Low 90% - 100% Approved -New Supplier/Continued Existing Supplier Excellent Performance
5 System Available and Fully Followed No Risk Note : Audit Criteria = Jio Platforms Supplier Factory assessment (This document), ISO
9001:2015 & other product/ legal applicable requirements
NA Not Applicable No Risk
Summary of Good Points and Improvement Opportunities:

□ Summary of Evaluation Result :

□ Good Case □ Improvement Opportunities

Issue Date: 10 June 2020/Rev:01

Section - II : Charger Supplier Evaluation Checksheet:

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Issue Date: 10 June 2020/Rev:01

Section - II : Charger Supplier Evaluation Checksheet:

Audit Checkpoints and Ve

Section 1 : Quality Management System

Does the supplier having Quality Management System Certification?
Verify the ISO certification plan or Mail communication with third party auditing body.
- Verify the Last Audit NC's/OFI's closure.

Is Document control system available?

- Verify document control SOP/procedure/guidelines etc.
- Verify List / Master list of documents
- Verify document identification (Format No./Rev. No./Rev. Date) for documents (except tempor

Is Drawing control system available?

- Verify list of drawing.
- Verify latest drawing availability
- Verify actual drawing rev. level and drawing rev. level as per list of drawing is same

Is independent QC responsible person identified/ nominated for handling quality issues / activiti
- Ask for Name, designation.
- Verify the total strength for Quality (Inward, Inprocess, System & Customer Concerns)

Is proper organization structured available ?

Verify organization chart for:
- Employee Name, Designation & Department
- Document identification (Format No./Rev. No./Rev. Date)
- Approved (Top Management Approval - PH/MD etc.)

Is Incoming/ Inward Inspection System available?

- Verify Incoming/ Inward Inspection SOP / procedure / guidelines etc.
Are incoming material quality plan's / inspection plan's / control plan's available for Jio Parts.
- Verify Incoming inspection report, Material test reports for Jio Parts.

Are Verify Limit/Reference/Master samples available at point of use?

- Verify the samples for: Part Name, Part No., Validity period Valid from ~ Valid Till), QA approva

Are the sampling plan in place for inspection? (where applicable)

- Verify Lux level monitoring sheet and compliance sampling plan.
Is 4M Change Management System available?
- Verify 4M Change Management SOP / procedure / guidelines etc.
- Verify the 4M change procedure covers all the possible changes and for respective stages (Cust

4M Change notification and tracking register/ sheet available?

- Verify the 4M Change tracking register / sheet with respect to changes made. (Sub-supplier, su

Is Non-conforming material handling system available?

- Verify SOP /Procedure /Guidelines for Non-conforming material handling.
- Verify document identification (Format No./Rev. No./Rev. Date)

Does the procedure covers NC material handling at respective stage of manufacturing process (I
inspection rejection and customer rejection).
- Verify the adequacy of procedure.
- Verify the problem solving method for Inhouse rejection.

Does daily rejection tracking and monitoring system in place?

- Verify the Inhouse rejection tracking and monitoring.

Is action plan available for top 3 or 5 monthly rejection?

- Verify the action plan for Inhouse rejection parts.
- Verify the action effectiveness monitoring.

Is Monitoring of Measuring Instruments and Calibration system available?

- Verify SOP /Procedure /Guidelines for Monitoring of Measuring Instruments and Calibration.
- Verify document identification (Format No./Rev. No./Rev. Date)

Is list of instruments/ gauges and calibration plan maintained?

- Verify the list of Measuring Instruments.
- Verify the calibration plan.
- Verify the calibration report for instruments.

Is calibration agency NABL certified?

- Verify the NABL status of calibration agency.

Are the Risk and Opportunities addressed for each processes (Business processes) with respect t
of interested parties?
- Verify the risk and opportunity register or equivalent documented information.
- Verify the risk and opportunity register for its adequacy.
Is contingency plan available?
- Verify the contingency plan for all appropriate contingencies.

Does organization's conducts Internal Audit / Second party at planned intervals?

- Verify Internal Audit Plan
- Verify audit reports (if any)
- Verify list of auditors (if available)

Are quality objectives defined, established for specific target for each department and function
- Verify the the Quality Objectives.
- Verify the the Quality Objectives for each department/ function.

Does the action plan available to achieve each quality objective of organization?
- Verify the action plan for each quality objectives.
- Verify the management review meeting records.

Does organization's top management conducts Management Review?

- Verify the Management Review Agenda for its adequecy and review frequency.
- Verify the Management Review evidences.

Is Customer complaint handling System available?

- Verify SOP / procedure / Guidelines for Customer complaint handling etc. for its adequacy and
- Verify and Ask for responsibility and authority defined for handling of customer complaints?

Does customer complaint tracking and monitoring system is in place?

- Verify the customer complaint record /Log / Register / sheet.
- Verify the customer complaint sheet for part issues / problem / complaints (datewise)

Does Action plan /8D report available for complaints / issue reported by customer?
- Verify the 8D against the issue listed in customer complaint.
- Verify the document(s) updated for customer complaint.
- Verify the actual action implementation on shopfloor.

Does the supplier conduct the customer satisfaction survey?

- Verify the customer satisfaction survey report.
(Not mandatory- checkpoint for newly established facility vendor)

Does the supplier having adequate performance for Quality, Delivery, Cost etc.?
- Verify customer rating for last consecutive months
(Not mandatory- checkpoint for newly established facility vendor)

Section 2 : Raw Material Control

Check if the W/H temp/humidity is maintained with in the range for applicable material ?

Check if warehouse blocks a direct ray of light and dust inflow prevention equipment is installed

Check if there is a Material Review Board maintained and follow

Check if there is a location defined for Incoming material for quality inspection.

Check if there is a FIFO process ( Production date, quantity etc.) & it is complied?

Check if there is Warehouse Lay-Out map and storage location is marked on it?

Are there raw material Stacking layer standard maintained ?

Check if material stacking is mixed, reversed, etc.?

Check if electronic, electrical material sensitive to static are storaged with coutermeasure for sta

Check whether fire risky material is separately stored in hazardous substance storing place?

Check if normally 6 monthly periodic inspection is being performd on long-term stock and its ins
Does the supplier set up a warehouse to store the defective goods? Are the defective goods m
Section 3 : Incoming Inspection
Is an Acceptance Inspection for all componenet including PL related components(Electrolytic Co
Have the Color Limit Samples been furnished and maintained?
(Securing Counterparts of each color, Counterpart Sample, Colorimeter Data, Holding Colorime
Is there a controlled list of qualified suppliers ?
Are there trainning and examing programmes for IQC inspectors before beginning work？Are th
Is the operation of the inspectors consistent with the specifications or instructions?
Are the inspection records compile including the part name, model, Lot number, quantity,sampl
Are there standards on giving Penalty or Incentive to the worst or best company after evaluating

Are there efficient systematic controls on non-conforming incoming materials? Is there appropr

Is the functional & Reliability Tests for incoming material done as per SOP?
Is the OQC reports from sub-suppliers maintained and checked per lot

Are there ROHS verification of materials to ensure the compliance with the ROHS？
Are there any location marks or distinctions between the inspected materials and the inspecting
Section 4 : SMT Process
SCREEN PRINT
Are the Metal Masks maintain flatness without dented spots or damages?
Are Squeezes checked periodically in terms of weaing-out or damages?
Is an inspection on Bonding amount and state carried out? (Automatic or Manual)
CHIP MOUNT, REFLOW
Are the capacity and characteristic value of each Component measured, and the samples are ke
(When changing models, Comencing work, changing Reels)
Are the Reflow temperature profiles measured and posted everyday?
Are the Reflow Control Items same as the Work Instruction?
SMD Inspection(Appearance, Function)
Is the soldered state inspected after Reflow? (AOI or Inspection by Naked Eyes)
Are Peel Tests carried out for I/M/F materials, and the samples are kept?
Section 5 : Wave Soldering
Are standardized products used for FLUX and Solder bar ?
Is cooling speed(temperature) suitable ?
Cooling Speed(Prevention of Lead Crack):5~7℃/sec, PBA Cooling Temp.:Below 30 ℃
Is there Improvement actions available for ICT Function Failure due to wavesoldering process
Is there specific gravity and solder application are controlled and measured periodically?
Check the standard of Air Pressure, Nozzle control, and the current condition.
Are the temperature profiles measured and posted everyday? (Shall be same as the Control Sta
Section 6 : Plug/Unit Cable Manufacture
Is the Dipping Time controlled when soldering the Connector by Dipping type?
Is the soldering of Connector inspected by an inspecting method of optimized detecting capabili
Have the PM cycle and items of the molds for molding been established, and are these practiced
Are the Molds maintained by the history cards? (Short No., Repair/Checkup History, etc.)
Is the inspection on the Cable Functions carried out by bending the cables?
Has the detecting capability been secured for Open and Short of the Pins near Plug Cables? (Per
Section 7 : Moulding
Is Machine parameter fixed as per Product Parameter Sheet
Check actual operations meet the ones specified in Work Instruction Sheet.
Check the injection machine and/or its surroundings is kept clean.
If process defect happens, does improvement activity do?
Is defect part's storage box appointed separately?
Check the limit sample are available alongwith Specification Sheet
Check a standard sample (limited sample) is equipped whithin 6 month
Check each operator records and controls the volume of production and/or the number of defe
Does oil temperature of equipment take standard?
Does coolant pressure satisfy regulation water pressure (3~4 kg)?
Check the quantity of injection by mold is controlled.
Check the history of moiuld breakdown and preventive maintenance is recorded in the history c
Check a list of required spare parts by mold is equipped.
Check required spare parts by mold has proper inventory.
Is Mould Preventive maintenance is scheduled as per plan

Is there proper specification or standard available for Preventive maintenance

Check the history of mould breakdown and preventive maintenance is recorded in the history ca
Section 8 : Manual Soldering and Inspection
Are the workers of Solder process those who have been certified?
Has the Manual Solder Process been designated as CTQ process and the Control Items are contr
Is the water in the SPONGE controlled?
Are the Solder Ball, Cold Solder and No Solder inspected when carrying out Appearance Inspecti
Are there any chances of damages inflicted on the PCB and other Components by being touched
Check the defect history and action for size, etc.)
Section 9 : PBA Function Inspection
Is a detecting test conducted periodically for the inspection process? (Suitability of Dummy Test
Is an ICT Inspection conducted?
Is the material quality of PBA Cutting JIG suitable, and are there chances of damages inflicted on
Section 10 : Injection Fusion Splicing (USW)
-. Has a Fusion Process been designated as PL Process?
-. Are Die-Spotting and Gap controlled per fixed time?
-. Is there a preventive control to prevent non fusion spliced products from passing through at w
Section 11 : LASER Printing & MAIN Inspection
LASER Printing
Are the manufacture date and print date identical?
(If different, check the control standard for tracing the Lot and the execution results.)
Are these checked - scratchings/being erased/leaning to the left or right?
Are printing matters veryfied before feeding to the printer?
Are the countermeasures for printing issue applied?
Application of (Use of, S/W for prevention of printing error,vedio monitor just after printing e
MAIN Inspection
Are function inspections conducted for each Input Power?
Is the lifetime of the Connector of a function inspection equipment controlled? (Replacement Cy
Are detecting tests carried out periodically for the inspection process?
(Suitability of Dummy Test Samples, Per Model, Type)
Section 12 : Main Packing
-. Are the empty boxes and packed boxes kept clean, and the product label used before has bee
-. Are production date, manufacture line, model name, etc. on the label same as the product in
-. Has a system been applied which can prevent packing mixed products or putting wrong labels
Section 13 : Ageing Test
Ageing test conducted as per specification
Ageing Test management, tracking input and output are managed and monitor effectively
Ageing rack Pin/Jack replacement cycle defined and monitor as per requirement
Section 14 : Reliability Test
Are reliability test ongoing correctly by test standard?
Are reliability,test equipment are working in good condition?
Have the items about past failure cases been documented, and are they being checked?
Are the Processes of development stage clear, and does each stage have its own standards, and
Test)
Does Quality Department participate from early development stage(Design Validation Stage)?
Have the checklists of failure cases been documented and in operation?
Section 15 : Mass Production Assurance
Is daily process monitoring done model wise & line wise?
Has inspection item been selected not to be omitted important point?
Has processing level of Lot in case of occurring nonconformity been established, and is it being t
Is approved(standard) sample for testing which needs for inspection being equipped?
Is Defective samples managed according to the right criteria?
Has action criteria for relevant Lot been set up in case of out-of-control is occurred in inspection
Is it being checked by process inspection Check sheet regularly?
Are improvement activities carried out for the worst defects by analyzing monitored data and cl
Day Repair and Analysis System
Is defect rate monitoring by making in criteria document?
Has controlling method to prevent mixed defect been established and is it being done?
Has re-verification process been set up and is it being controlled?
Has processing level of Lot in case of occurring out-of-control of process monitoring been establ
Section 16 : Outgoing Inspection
Work Management on Outgoing Inspection
Is an Inspection severity for lots that are out-of-control of process monitoring applied adjusted h
- Check the work standards and Inspection results of lots that are out of process monitoring.
- Check if Lots are Out-of-Control by using Attributes P Control Chart before the Outgoing inspec
Are the Withstanding Voltage and Insulation Voltage inspected based on the the Approval Sheet
Are Check Lists of each new model/destination composed and maintained?
(Pictures can be added for detailed specification.)(AC PLUG, Output PLUG,)
Are Die-Spotting Inspections conducted for products of HOLDR line with approved batteries afte
Is the detecting capability verified regularly at Process/Outgoing Inspection by Dummy Test?
- Check if the verification is carried out in a way that suits the product characteristics.
- Check if the verification is carried out per defect type, and check the cycle of storing and re
When there are Lot failures, are the procedures of corrective measures such as cause analysis/c
Practical Work Management on Outgoing Inspection
Are Random Sampling carried out for the samples needed for the Outgoing Inspection?
- Check if samples are collected from various groups, and collecting samples per hour(ON GO
Are the management standards of approval sheet, inspection standard and inspection result ide
Compare Inspection Items, Inspection Standard Dimensions and Sampling Standards, and chec
Are outgoing inspectors do the inspection from the inspection standard sheets?

Are the measuring equipments used for outgoing inspection maintained well?
(Calibrated Product : Check the Calibration Expiry Date, Self-calibrating Product : Check Self-c

Are all the items of CTF inspected during the outgoing inspection?
- Critical items such as function and appearance, Size, etc.
Initial Lot Management
Is first lot is inspected 100% during the Outgoing Inspection? (Check the Inspection Result Sheet
Is the Reliability evaluation carried out for all the items of initial 1Lot based on the approval shee
(Check if the Reliability Tests have been carried out for all of the new initial 1 Lot items recorded

Are the check Items of process equipment condition, work condition, maintenance state manag
Are the check list items revised when necessary in order to improve the detection capability?
Is the patrol conducted at defined frequency for the entire lines and equipments?
Section 17 : Common Critcial Check
Has a standard of ESD control(Below 100V recommended) been established, and are there regu
Are Earth Rings functioning normally and checked periodically?
Is Job Certification carried out for important worker/inspectors, and periodic educations/evalua
Has a standard of EOS control(Below AC 5V) been established, and are there regularly measured
(EX: Iron, Measuring Machine, Equipments)
Is the grounded state of equipments, measuring machine, worktable and anti-static mat godd, a
Are products kept and handled in an overlapped state?

Are there any chances for products to be damaged by sharp pincettes used in processes?

Section 18 : Measuring Equipment Maintenance & Control

Are gauges and test/inspection equipment, including customer owned gauges/equipment, main
Are gauges and test/inspection equipment, including customers checked by a formal system and
date,initial or stamp
Are Calibration certificates retained till period over?
Are calibration frequency adequate, and instruments calibarted before or on due dtaes?
Are operating parameters for manufacturing equipment properly specified before use and prod
control plan?
 Does the company have a documented procedure to ensure the machines, equipment, fixtures
basis?
Is there a documented system for planned maintenance covering all items of equipment and pla
Are preventative maintenance schedules and maintenance records available showing that the m
Do machines, equipment, fixtures, tools and measurement equipment appear to be clean in goo
Section 19 : Product Liability Concerned
Have inspection items concerning PL been established?
Is there a person chosen to be in charge or responsible for PL?
Are the Components of designated Companies used for Fuseble Resistor?(verify specsheet)
Has a Explosion Valve(+ shape) been applied for the Electrolytic Condenser of more than 8mm?
Is a Flammability Class(Above VW-1) printed on the cable sheaths?
Are Cables certified of UL and maintaining it through the Renewal Assessment?
The Burr or Parting parts of injected products shall not be sharp.
The Burr or Parting parts of injected products shall not be sharp.(Nothing sharp felt by fingers.)
There shall be no gaps on the injected products when conducting falling inspection in Outgoing
The fixed state of AC Terminal shall be firm without movement. (Prevention of AC Spark)
Has the structure been designed in a way that there is no interference or touch between the lea
Inspection for swelling,leakage etc been performed at process, OQC and IQC?
Section 20: FG WH Control
Check if the material W/H temp/humidity is maitained with in the range?
Check if warehouse blocks a direct ray of light and dust inflow prevention equipment is installed
Check if there is a location defined for Incoming material for quality inspcection.
Check if there is a FIFO process ( Production date, quantity etc.) & it is complied?
Check if there is Warehouse Lay-Out map and storage location is marked on it?

Are there FG Stacking layer standard maintained ?

Check if FG stacking is mixed, reversed, etc.?
Check if electronic, electrical material sensitive to static are storaged with coutermeasure for sta
Check if long-term stock is stored in the separate place with mark of identification of long-term
Check if normally 6 monthsly periodic inspection is being performd on long-term stock and its in
Check if warehouse for non-conforming (material/product) is operated separately & identificatio
Does the supplier set up a warehouse to store the defective goods? Are the defective goods m

Issue Date: 10 June 2020/Rev:01

 Score
Max Score Audit Observations
Achieved

5 Yes 5

5 Yes 5

5 Yes 5

Yes, we have CQE's for every customer who will

5 deals with customer if any complaints received 5

5 Yes 5

5 Yes 5

5 Yes 5

5 yes, we follow sampling plan GB/T 2828.1-2012 5

5 Yes 5

5 Yes 5

5 Yes 5

5 Yes 5

5 Yes 5

5 Yes 5

5 Yes 5

5 yes, Instrument list is available 5

5 Yes , the agency is certified 5

5 Yes 5
5 Yes 5

5 Yes , internal and external audits are performed 5

5 Yes 5

5 Yes 5

5 Yes 5

5 Yes, CQE's handles all customer related issues 5

5 Yes, all complaints are tracked by CQE's 5

5 Yes, all issues are closed with proper 8D reports 5

5 No, till now no survey is done 3

5 Yes 5
5 OK, W/H temp/humidity is maintained with in 5
the range for applicable material.
NG, Major dust found in w/h on shelves and
5 boxes 2

5 OK 5
5 OK 5
There is process of FIFO but nor followed as
5 found many Bin cards are not updated in 3
SMT/MI warehouse

5 Storage locations are marked but no layout map 2

of w/h is present
5 OK 5
5 OK 5

5 No countermeasures are taken for static charge 1

5 Material placed in very bad condition and mixed 2

with stationary
5 OK 5
5 No special area alloted 2

5 OK 5

5 NA, No material is received related to this point 5

5 AVL for local & import suppliers is available 5

5 Trainings done but no exam taken 3
5 OK 5
5 OK 5
5 No standards defined 1

5 Appropriate system is followed but No 8D 2

report found for IQC rejected lots
5 Reliability testing done but Report NA 3
5 OQC Reports recd. But record not maintained 4
No verification for ROHS compliance is done in
5 2
IQC
5 Inspection pending area not marked 4

5 Surface Plate NA 2
5 Yes 5
5 Yes Semi-Automatic 5

5 yes 5

5 yes 5
5 yes 5
5 Yes, VI Done & FAI Done 5
5 Yes, by Naked eyes 5
5 Yes, tensile test done 5

5 Yes, Alpha & Jeufeng used 5

5 Yes 5

5 Yes 5
5 Yes, periodically monitored 5
5 Yes 5
5 Yes 5

5 NA 5
5 Yes 5
5 No standards are available for molding m/c 2
5 No maintainence history cards available 2
5 yes 5
5 yes 5

5 m/c product Parameter sheet not available 2

5 Yes 5
5 5S not OK 3
5 Done, but records not maintained 3
5 No Separate box identified 3
5 No limit sample found 2
5 No limit sample found 2
5 Yes 5
5 Yes 5
5 Yes 5
5 Yes 5
5 No maintainence history cards available 2
5 No list is available 3
5 No inventory sheet available 3
5 No plan available for maintenance 2

5 No standard available for preventive 2

maintenance
5 No maintainence history cards available 2

5 Function not operated here 5

5 Function not operated here 5
5 Function not operated here 5
5 Function not operated here 5
5 Function not operated here 5
5 Function not operated here 5

5 Yes 5
5 Yes, ATE Test done 5
5 OK 5

5 Function not operated here 5

5 Function not operated here 5
5 Function not operated here 5

5 Yes 5

5 Yes 5
5 Yes, verified by PQC 5

5 No CAPA Found 3

5 Yes 5
5 Yes 5

5 No Dummy test performed 3

5 Yes 5
5 yes 5
5 yes 5
5 yes 5
5 yes 5
5 yes 5

5 Yes 5
5 yes 5
5 Yes 5
5 Yes 5
5 Yes 5
5 Yes 5

5 Yes 5
5 Yes 5
5 Yes 5
5 Date of expiry not mentioned on samples 3
5 Yes 5
5 Yes 5
5 Yes 5
5 No such activity done 3

5 Yes 5
5 Lux Level is Low in repair area 4
5 Yes 5
5 Yes 5

5 Yes 5

5 Yes 5

5 Yes 5

5 Yes 5

5 No Dummy test performed for OQC manpower 3

5 CAPA not found for rejected lot in OQC 2

5 Yes 5

5 Yes 5

5 Yes 5
Oscilliscope NA in OQC, but mentioned in OQC
5 report, basic instruments are not available like 2
vernier calliper, spot guage etc.

5 Yes 5

5 Inspection done but data NA 3

5 Yes 5

5 Yes 5
5 Yes 5
5 Yes, PQC is designated for same 5

5 No daily monitoring sheet for ESD found 2

5 Not checked periodically 2
5 Yes 5

5 Not measured 3

5 Not checked periodically 3

5 No overlapping found 5
No sherp edges found which can cause harm to
5 product 5

5 Yes 5

5 Yes 5

5 Yes 5
5 Yes 5

5 Yes 5
5 Yes 5

5 No such document found 3

5 No records and schedule available 3
5 5S not good 3

5 Yes 5
5 Yes 5
5 Yes, all are as per spec sheet 5
5 Yes 5
5 Yes 5
5 Yes 5
5 No sharpness observed 5
5 No sharpness observed 5
5 No Gap is observed 5
5 No Spark is generated 5
5 Yes 5
Yes, inspection is performed as per given
5 parameters 5

5 OK 5
5 Found Major dust on pallets 2
5 OK 5
5 OK 5
5 Storage locations are marked but no layout map 2
of w/h is present
5 OK 5
5 OK 5
5 NO CMR taken for Static charge 2
5 OK 5
5 OK 5
5 OK 5
5 OK 5
Risk
Remarks
Level

No Risk

No Risk

No Risk

No Risk

No Risk

No Risk

No Risk

No Risk
No Risk

No Risk

No Risk

No Risk

No Risk

No Risk

No Risk

No Risk

No Risk

No Risk
No Risk

No Risk

No Risk

No Risk

No Risk

No Risk

No Risk

No Risk

Moderate

No Risk
 No Risk

High

No Risk
No Risk

Moderate

High

No Risk
No Risk

Very High

High

No Risk
High

No Risk

No Risk

No Risk
Moderate
No Risk
No Risk
Very High

High

Moderate
Low

High

Low

High
No Risk
No Risk

No Risk

No Risk
No Risk
No Risk
No Risk
No Risk

No Risk

No Risk
No Risk
No Risk
No Risk

No Risk
No Risk
High
High
No Risk
No Risk

High
No Risk
Moderate
Moderate
Moderate
High
High
No Risk
No Risk
No Risk
No Risk
High
Moderate
Moderate
High

High

High

No Risk
No Risk
No Risk
No Risk
No Risk
No Risk

No Risk
No Risk
No Risk

No Risk
No Risk
No Risk

No Risk

No Risk
No Risk

Moderate

No Risk
No Risk

Moderate

No Risk
No Risk
No Risk
No Risk
No Risk
No Risk

No Risk
No Risk
No Risk
No Risk
No Risk
No Risk

No Risk
No Risk
No Risk
Moderate
No Risk
No Risk
No Risk
Moderate

No Risk
Low
No Risk
No Risk

No Risk

No Risk

No Risk

No Risk

Moderate

High
No Risk

No Risk

No Risk

High

No Risk

Moderate

No Risk

No Risk
No Risk
No Risk

High
High
No Risk

Moderate

Moderate
No Risk

No Risk

No Risk

No Risk

No Risk
No Risk

No Risk
No Risk

Moderate
Moderate
Moderate

No Risk
No Risk
No Risk
No Risk
No Risk
No Risk
No Risk
No Risk
No Risk
No Risk
No Risk
No Risk

No Risk
High
No Risk
No Risk
High

No Risk
No Risk
High
No Risk
No Risk
No Risk
No Risk
 Annexure 3 - Key Personal contacts
Name of the Supply Partner
Location/Address
Products Supplied
Key Personal Contacts
Functional Role Manager Contact Details
Name Leo
Designation CEO
Comericial/Business Development
Phone number 8287808124
Email Leo@mywisepower.com
Name William
Designation VP
Factory Operations Head
Phone number 8287800331
Email William@mywisepower.com
Name Mike
Designation R&D Director
Product Design
Phone number
Email Mike@mywisepower.com
Name Alvin
Designation Manager
Product Quality
Phone number
Email Alvin@mywisepower.com
Name Sunil
Designation DM
Quality FAE
Phone number 78360 60141
Email Sunil@mywisepower.com
Name UmaKant
Designation IQC leader
Raw material/Supplier Quality
Phone number
Email Manisha@mywisepower.com
Name Gaurav Shukla
Designation VP
Production & Delivery
Phone number 8448781557
Email gaurav@mywisepower.com
Name Vikas
Designation Process Engg
Industrial Engineering
Phone number 7065171820
Email vikas@mywisepower.com
Name Gagan
Designation DM
Lean Six Sigma & Continual Improvement
Phone number 85868 97291
Email Gagan@mywisepower.com

Issue Date:04 Feb 2019/Rev:01

s

Escalation manager Contact Details

Factory Profile

Factory Name Wisepower Enterprise India Pvt Ltd

Relationship of Factory to Vendor

Year of establishment/Operation 2017

Personnel Name

Managing Director Leo

General Manager William

Marketing Manager Tony

Technical Director Mike

QA/QC Manager Reports to Sunil

Does QA/QC Manager has responsibilities other than Quality?

Production Size/Layout

Area 6000 Sqmt

Years of Experience in Manufacturing

IS the Factory ISO 9001/ISO 14001 Certified?

Product Description

All type of power supplies, Mobile phone chargers and Adapters.

Production Capability

Warehouse Storage Capacity for raw material

Production Capacity for Chargers per month

Warehouse Storage Capacity for Finished goods

Production Capacity

Total Production Assesmbly line available

Total Manpower Per Line

Plan Assembly UPH/Line

Actual UPH/Line

Number of Shift Operations planned per day

Operation Hours per shift

Average Number of Operating Days Per month

Charger Output Per Day/Line

Charger Per Day

Output per month million
Sr. No Major Machinery/Equipment in Factory
1 Aging Rack
2 E-loaders
3 ATE
4 Other testing equipments
5
6
Test Capability
Functional Testing lab facilities:
Reliability/Environmental Test Lab Facilities:
Stress test/Endurance Test Lab Facilities:
Transport Test/ drop Test Facilities:
List of Instruments available for QA Inspection:
Daily FPY %:
Major Defect Observed in Rejection Report:

Issue Date:01 Oct 2018/Rev:01

Rev Date: 10 June 2020/Rev:03
Business License No

Expiration Date

Total No of Employees 570

Engineering Manager

Production Manager

Factory Manager

QA/QC Manager

No.

Stories Covering (building/floors) 5000 Sqmt

2017

Yes

1500 Sqmt

3million

500 Sqmt

50

1300 Depends on the Product.

1300

10

26

26000

130000
 3.4
Capacity Quantity
12
50
8

10
on the Product.
 CAPA for Findings VENDOR :
PART :

Improvements details Responsible

S.No. Audit Point Problem Detail Evidence Counter Action (Reference pictures/Documents) Status Date Of Completion Department

Does the supplier conduct the customer satisfaction survey?

Satisfaction survey will be done with all
1 - Verify the customer satisfaction survey report. No customer satisfactory survey is done till now customers 4/10/2021 QA/Sunil
(Not mandatory- checkpoint for newly established facility vendor)

Check if warehouse blocks a direct ray of light and dust inflow prevention equipment is NG, Major dust found in w/h on shelves and 1. Work define each warehouse operator Warehouse/Shubham
2 and make the 5S check sheet. Open 4/10/2021
installed? boxes 2. curtain at stairs area and lift area.
& Vinay

There is process of FIFO but nor followed as

1. FIFO stamp must be paste on each Warehouse/Shubham
3 Check if there is a FIFO process ( Production date, quantity etc.) & it is complied? found many Bin cards are not updated in received incoming.
Closed 4/6/2021
& Vinay
SMT/MI warehouse

Storage locations are marked but no layout Map will be initiated to supplier by Warehouse/Shubham
4 Check if there is Warehouse Lay-Out map and storage location is marked on it? Open 4/12/2021
map of w/h is present warehouse and admin & Vinay

Check if electronic, electrical material sensitive to static are storaged with coutermeasure Racks will be grounded and for m/p new
Warehouse/Shubham
5 No countermeasures are taken for static charge apron, cap, sleepers & gloves will be Closed 4/3/2021
for static? given
& Vinay

Material placed in very bad condition and Stationary items will be placed at Warehouse/Shubham
6 Check whether fire risky material is separately stored in hazardous substance storing place? mixed with stationary defined lockers Closed 4/6/2021 & Vinay

Does the supplier set up a warehouse to store the defective goods? Are the defective Marking will be initiated and close on Warehouse/Shubham
7
goods marked clearly and treated regularly? No special area alloted Monday
Closed 4/5/2021
& Vinay

Are there trainning and examing programmes for IQC inspectors before beginning work？ Examination done in form of practical
8 Trainings done but no exam taken operations i.e. Dummy test
Open 4/3/2021 IQC-QA/ Umakant
Are the records kept？

Are there standards on giving Penalty or Incentive to the worst or best company after Grading system start according lot
9
evaluating Companies, and are there application results? No standards defined basis
Open 4/3/2021 IQC-QA/ Umakant

10
Are there efficient systematic controls on non-conforming incoming materials? Is there Appropriate system is followed but No 8D 8D report will be submitted by supplier Supplier has submitted 8D
Closed 4/6/2021 IQC-QA/ Umakant
appropriate documentation? report found for IQC rejected lots to IQC reports

11 Is the functional & Reliability Tests for incoming material done as per SOP? Reliability testing done but Report NA Reliabilty report already completed Closed 4/5/2021 IQC-QA/ Umakant

12 Is the OQC reports from sub-suppliers maintained and checked per lot OQC Reports recd. But record not maintained Report will send each incoming Closed 4/5/2021 IQC-QA/ Umakant

No verification for ROHS compliance is done in Under discussion IQC-QA/ Umakant

13 Are there ROHS verification of materials to ensure the compliance with the ROHS？ IQC

Are there any location marks or distinctions between the inspected materials and the
14
inspecting materials? Inspection pending area not marked Marking Will be done by IQC 4/5/2021 IQC-QA/ Umakant

SMT/ Vinay &

15 Are the Metal Masks maintain flatness without dented spots or damages? Surface Plate NA Will be purchased and implemented 4/12/2021
Digamber

WI & Standards will be arranged from

Have the PM cycle and items of the molds for molding been established, and are these
16
practiced as standard? No standards are available for molding m/c other cable suppliers then will follow 4/12/2021 Engineering/ Vikas
same

17 Are the Molds maintained by the history cards? (Short No., Repair/Checkup History, etc.) No maintainence history cards available History cards will be hanged on m/c 4/5/2021 Engineering/ Vikas

WI & Standards will be arranged from

18 Is Machine parameter fixed as per Product Parameter Sheet m/c product Parameter sheet not available other cable suppliers then will follow 4/12/2021 Engineering/ Vikas
same

Cable QA
5S will be done everyday at each stage
19 Check the injection machine and/or its surroundings is kept clean. 5S not OK by operator
4/12/2021 PQC/Deepak &
Praveen

Records will be maintained and show on Cable QA

20 If process defect happens, does improvement activity do? Done, but records not maintained next audit NC closer verification
4/5/2021 PQC/Deepak &
Praveen

Cable Production/
21 Is defect part's storage box appointed separately? No Separate box identified Separate Box will be identified 4/5/2021
Vinay

Cable QA
Approved Limit sample will be hanged
22 Check the limit sample are available alongwith Specification Sheet No limit sample found on each stage
4/5/2021 PQC/Deepak &
Praveen

Cable QA
updated and Approved Limit sample will
23 Check a standard sample (limited sample) is equipped whithin 6 month No limit sample found be hanged on each stage
4/5/2021 PQC/Deepak &
Praveen

24
Check the history of mould breakdown and preventive maintenance is recorded in the No maintainence history cards available History cards will be hanged on m/c 4/5/2021 Engineering/ Vikas
history card and then controlled.

List will be shared at next time of NC

25 Check a list of required spare parts by mold is equipped. No list is available verification audit
4/5/2021 Engineering/ Vikas

Inventory sheet will be shown in next

26 Check required spare parts by mold has proper inventory. No inventory sheet available audit
4/5/2021 Engineering/ Vikas

Preventive maintenance plan will be

27 Is Mould Preventive maintenance is scheduled as per plan No plan available for maintenance shared
4/5/2021 Engineering/ Vikas

No standard available for preventive Preventive maintenance plan will be

28 Is there proper specification or standard available for Preventive maintenance maintenance shared
4/5/2021 Engineering/ Vikas

Check the history of mould breakdown and preventive maintenance is recorded in the
29
history card and then controlled. No maintainence history cards available History cards will be hanged on m/c 4/5/2021 Engineering/ Vikas

Are the countermeasures for printing issue applied?

Laser QA
30 Application of (Use of, S/W for prevention of printing error,vedio monitor just after No CAPA Found CAPA will be shared 4/6/2021 PQC/Praveen
printing etc.)

Are detecting tests carried out periodically for the inspection process? Laser QA
31 No Dummy test performed Dummy test will be performed now 4/5/2021
(Suitability of Dummy Test Samples, Per Model, Type) PQC/Praveen

Date of expiry will be mentioned on all

32 Is approved(standard) sample for testing which needs for inspection being equipped? Date of expiry not mentioned on samples samples 4/6/2021 PQC/ Praveen

Are improvement activities carried out for the worst defects by analyzing monitored data
33
and classifying them into several classes? (Cycle : Minimum once a week) No such activity done Data will be shared by production 4/6/2021 Production/Gaurav

34 Has controlling method to prevent mixed defect been established and is it being done? Lux Level is Low in repair area Closed 4/3/2021 Repair Process- Vinay

Is the detecting capability verified regularly at Process/Outgoing Inspection by Dummy Test?

- Check if the verification is carried out in a way that suits the product characteristics. OQC- QA/Gautam &
35
- Check if the verification is carried out per defect type, and check the cycle of storing No Dummy test performed for OQC manpower Dummy test will be performed now 4/5/2021
Praveen
and replacing samples.

When there are Lot failures, are the procedures of corrective measures such as cause OQC- QA/Gautam &
36
analysis/countermeasure establishment conducted as regulations? CAPA not found for rejected lot in OQC CAPA will be asked for pending lots 4/5/2021
Praveen

Are the measuring equipments used for outgoing inspection maintained well? Oscilliscope NA in OQC, but mentioned in OQC
37 (Calibrated Product : Check the Calibration Expiry Date, Self-calibrating Product : Check report, basic instruments are not available like Closed 4/3/2021 OQC- QA/Gautam &
Praveen
Self-calibration History, compare the results of calibration.) vernier calliper, spot guage etc.

Is first lot is inspected 100% during the Outgoing Inspection? (Check the Inspection Result OQC- QA/Gautam &
38 Inspection done but data NA Closed 4/3/2021
Sheet, Appearance, Charachteristics, Functions) Praveen

Has a standard of ESD control(Below 100V recommended) been established, and are there Data will be shared by Engineering while
39 Not measured regularly 4/5/2021 Engineering/ Vikas
regularly measured results? NC verification audit

Data will be shared by Engineering while

40 Are Earth Rings functioning normally and checked periodically? Not checked periodically NC verification audit
4/5/2021 Engineering/ Vikas

Has a standard of EOS control(Below AC 5V) been established, and are there regularly
All Area is ok but soldering iron machine
41 measured results? Not measured results regularly is NG, Need to purchase new
4/12/2021 Engineering/ Vikas
(EX: Iron, Measuring Machine, Equipments)

Is the grounded state of equipments, measuring machine, worktable and anti-static mat
42
godd, and checked periodically? Not checked periodically Closed 4/3/2021 Engineering/ Vikas

Is there a documented system for planned maintenance covering all items of equipment and
43
plant which are critical to product safety, legality, and quality? Yes No such document found Closed 4/3/2021 Engineering/ Vikas

44
Are preventative maintenance schedules and maintenance records available showing that No records and schedule available Closed 4/3/2021 Engineering/ Vikas
the maintenance is carried out regularly and on schedule?

Do machines, equipment, fixtures, tools and measurement equipment appear to be clean in 5S will be done everyday at each stage
45 5S not good 4/5/2021 Production/Gaurav
good condition and well maintained? by operator

1. Work define each warehouse operator

Check if warehouse blocks a direct ray of light and dust inflow prevention equipment is Warehouse/Shubham
46
installed? Found Major dust on pallets and make the 5S check sheet. Open 4/10/2021
& Vinay
2. curtain at stairs area and lift area.

Storage locations are marked but no layout Map will be initiated to supplier by Warehouse/Shubham
47 Check if there is Warehouse Lay-Out map and storage location is marked on it? map of w/h is present warehouse and admin
Open 4/12/2021
& Vinay

Racks will be grounded and for m/p new

Check if electronic, electrical material sensitive to static are storaged with coutermeasure Warehouse/Shubham
48
for static? NO CMR taken for Static charge apron, cap, sleepers & gloves will be Closed 4/3/2021
& Vinay
given

Issue Date: 10 June 2020/Rev:01