PROCESS RECORDING ACTIVITY

STUDENT: Carrie-Anne Aquila Garcia

PROCESS RECORDING
CLIENT’S INITIALS: Ms. MJBG
CLIENT’S AGE: 41
OBJECTIVE OF INTERVIEW: The interview was intended for Gordon’s 11 questions. This was taken for the
purpose to see the overall health condition of the patients. Thus, with the interview conducted, this was made into
transcript with the major therapeutic areas that were observed during the interview.
DATE: March 18, 2023

BRIEF DESCRIPTION OF CLIENT’S MILIEU

Ms. MJ is a 41-year-old woman who is single and a registered nurse. She is currently living with her long-
term partner. She has her two kids, a boy and a girl, and the girl is currently studying college whilst her son is
studying in Junior High School. The client was interviewed in an online transaction through messenger video
call due to the reason that the client is in a remote area. The online interview went in smoothly as the client is in
their home, specifically in the living room. She was with her long-term partner and her son on the background.
The setting was a living room colored in white and the general appearance of the patient in good condition as
her skin color and facial expression is vibrant as with glasses and was in a prone position what conducting the
interview.

DIALOGUE THERAPEUTIC FEELINGS ANALYSIS

(word-for-word description of what COMMUNICATION (Describes the (Describes what
happened and what was talked about USED feeling of the happened and why.
between the client and the student student between This helps identify
indicating verbal and non-verbal) that specific the type of response
type of dialogue and reaction to be
imposed)
STUDENT CLIENT
 Pace and I had this jolt of As they were really
“Good morning, “sige ‘nak. Simulan Intonation excitement friendly and very
Mama! mo na.”  Establishing when the client open, which is not
Interviewhin kita Rapport of mine is my new since they are
ng Gordon’s 11 “Hi ka, Dad”  Posture and Gait own mother. my parents, it was
question a?  Facial Expression This is a new easy to establish
Although, mabilis (background) experience as I composure and
lang naman po ito MJ’s Partner: Waved will be applying rapport as I know
dahil hindi naman at the camera my studies on that flow of the
po ganun karami indicating that he is her and story or the
‘yung mga tanong. greeting the student. knowing that interview. although,
Answer as she is a nurse as I had a clue, I did
naturally as well gave me a not go into
possible.” sense of conclusions and
satisfaction kept the formality
(Smiling and towards what I while having the
Posture is erect am going to do. video call.
with a welcoming Also, I cannot
intonation. As the take away the
client is the smile on my
mother, it was face while I was
quite easy to in the video call
generate the trust with them.
and rapport)

“Mukhang “totoo ba ‘yan nak?  Recognition I was never The

Maganda ang aura HAHAHAHA hindi  Humor used in acknowledgement
natin ngayon, kasi ako nai-stress  Facial Expression complementing towards the client is
mama. Kamusta ngayon anak ko. anyone. Not one step towards a
ka?” Okay na okay na kasi even my own good
ang routine ko with mother. Now, I communication. If
(with a smiling Zumba ng 20 minutes have established noticing a patient’s
face and a tapos go sa church” this sense of changes in their
comforting smile recognition to appearance and
while being (Ms. MJ constantly take into their looks gives
mesmerized by the looks away from the account little them the motivation
appearance of the camera while she is changed of to keep doing what
client) explaining and development they are doing. This
returning back with a towards my phenomenon raises
smile) client as it will their self-reliance
boost their and self-ability that
confidence. One they know what
thing that is also they are doing and
good, it will that they are
build rapport in capable of taking
a stronger bond. care of themselves.
Thus, with this
effective
communication, the
smile is also a
portrayal of being
natural and honest
with your words
towards the client.

“Talagang healthy “Meron. Dati kasi  Recognition Having to get to During this time,
living tayo a? Do naka-keto diet ako  Humor know that at the the client is starting
you still have you and then I realized na  Restating or age of 41, she to open about what
diet, nanay? If may mahihirapan ‘yung paraphrasing still has the diet diet she is doing.
diet kang ginagawa katawan ko kapag  Seeking that she follows. This is a mild
ngayon, what is walang Clarification This is quite information sharing
your routine then?” carbohydrates. Kahit uncommon of the client’s
kaunti. So, right now, especially that personal lifestyle.
(as rapport has I am still doing a at this age, they Thus, she is not
been established, I calorie deficit diet” would usually afraid and reluctant
was capable of explore, yet she to say that she is on
expressing and (client was able to still follows a a diet. This shows
showing verbalize fully her strict diet and that she is confident
appreciation in a diet and at a sudden an exercise and is willing to
not so awkward she looked back at routine. This continue what she is
manner) her partner) gave me an doing.
outstanding However, one
“Bakit” (in a joking commendation observation is that
manner) on her and a bit due to the rapport
inspired of her that has been
Ms. MJ’s Partner: routine as established, there
“beytol!” reflecting, I, should have been a
too, needed a boundary to not
(both of them started habit. Which is distract the client
laughing at the a good habit I from the interview.
random statement of suppose. At that, it should be
Ms. MJ’s Partner ensured that the
wherein “beytol” is client is in a room
what they call their where they can
daughter. Then, the observe their
conversation came privacy.
into a random topic
making the interview
exceed its expected
time)

“Kamusta naman “Okay naman, anak  Using open- As I listened to One rule is that
po ang ating family ko. Alam mo naman ended question those when a client is
relationship? Is na si lolo at lola mo,  Clarifying time statements, I being interviewed
everything okay?” palagi pa ring nag- tried to keep a and if they are
aaway. Mahirap straight or expressing their
(an expression of talaga magpa-laki ng smiling face just frustrations or even
concern) magulang. Kapag to ease the their anger is to
nag-aaway sila, ako frustration of keep calm and
ang tatawagan nila. the client. never engage with
Syempre hindi their feelings. If
matatanggal ang they are angry, just
stress kahit papaano, listen to them and
meron at meron pa give a minimum
ring stress. Kahit amount of reply
nuong bata pa kami, such as
ganyan na sila.” paraphrasing and
clarifying. Get a
(client stated and solicited advice
expressed a feeling of from the client if
frustration due to needed.
their parents
quarreling. As the
client kept looking at
the interviewer with
an intent look”
“Ano pong ibig “when I was a kid  Using open- While the client An interviewer
niyong sabihin? kasi, nag-aaway sila ended questions was talking should not make
Like how do your sa bahay to the point  Seeking about her judgments towards
parents affect you the physically. Hindi clarification parents when what the client is
emotionally even ko alam kung paano  Clarifying time she was young, saying even if they
before?” ko ima-manage at  Focusing I cannot help are siding with the
that time so hindi ako but to make client. This makes
(Student is umuuwi. Also, nuong comments on the client
clarifying with an ipinanganak kita, si my mind. uncomfortable as
expressionless face lolo mo, laging However, I they feel like they
and with a look of nagwawala for no chose not to are being judged
concern. Thus, good reason. Kaya verbalize it like because of that they
with a mellow tone ayun ang nangyayari. how her parents are talking about.
of voice) Nagpledge ako sa are not good
sarili ko na, kapag examples when
nagkaroon ako ng they show their
sariling bahay, I issues to their
would not let my kids kids. I kept my
witness the same composure and
thing that I just nodded
experienced.” with the client’s
stories.
(The client was
expressing her hurts
towards her parents
from childhood, yet
with a blank
expression. Just like
merely explaining
and no sign of
extreme trauma. After
pledging: “kapag
nagkaroon ako ng
sariling bahay, I
would not let my kids
witness the same
thing that I
experienced,” she
smiled and smiled.
Then, raising her two
eye brows to give a
nod.

“As of now, what “Oo. Currently, I am  Reflecting I can feel how Sometimes, clients
are you doing with a Juris Doctor level  Focusing burdened the can be a little too
your career? Are three. I am in third  Using Open- client is by emotional and we
you studying or year sa law school, ended questions juggling all should handle those
working?” pero irregular. Medyo those emotional moment
nakaka-stress mag- responsibilities and to be their when
(as a natural aral ulit. Dapat nga at one time. She they are expressing
response, this nagta-trabaho na ako. had a lad to say something. This
comes with a smile Hindi na dapat ako when it comes should be heard by
and a low voice) nag-aaral.” to her career as heart and not just
if she wanted to merely listening to
(She was quite do more. The them. There should
agitated and seem to things she was be no intrusive
want to express not able to do thoughts and
something as there is should be done statements involved
an uneasiness with now at her age. by the interviewer.
her voice) However, she is
still finding her
permanent
career to be
lawyer.

“At what age po “Most probably at  Reflecting During this The interviewer
naging parents and age 18 and 19 sila  Focusing time, I was should not only
mom and dad kasi very young sila.  Using close- starting to really look at what is on
niyo? They were like kids ended questions get the point the literal sense of
to be honest.” and the reality the client, but also
(with a concerned that her parents to look at different
look) (a reaction that made were quite view points to make
her to realize young when the client realize
something of what they had her as that there are certain
the student said) a baby. I made aspects and factors
the client that affect these
understand that phenomena.
“That age is quite (The client smiled there are some
young po ano? and nodded as if instances that
Don’t you think na realizing the thought parents are like
because they are that they were really that due to the
like that kasi there too young) young age and
were not ready to of course family
become parents in background
the first place?” they have
during those
days.