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1118097

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BRQ0010.1177/23409444221118097Business Research QuarterlyGallo et al.

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Business Research Quarterly

Business for peace: How entrepreneuring 2023, Vol. 26(1) 62­–78


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https://doi.org/10.1177/23409444221118097
DOI: 10.1177/23409444221118097

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Peter Jack Gallo1 , Santiago Sosa2 and Andres Velez-Calle3

Abstract
We examine entrepreneurial ventures in a post-conflict context to identify practices that are helpful for companies
operating in conflict zones while contributing to the United Nations’ Sustainable Development Goal 16 (SDG 16)—Peace,
Justice, and Strong Institutions. Using emancipatory entrepreneuring as our theoretical lens, we analyze entrepreneurial
ventures where ex-combatants seek to create economic opportunities and challenge the status quo of violence, poverty,
and inequality in their rural communities. We develop four qualitative case studies of ex-combatant entrepreneurship to
identify the activities that enable them to grow their businesses while promoting peace. We identify actor distance and
entrepreneurial stage as key dimensions for defining a matrix of relationship arrangements that facilitate venture success
and peacebuilding efforts. We conclude with a summary of our contributions and implications for research and practice.
JEL Classifications: D63, D74, H56, L14, L26

Keywords
Business for peace, extreme context, entrepreneurship, emancipatory entrepreneuring, SDG 16

Introduction development, jobs to populations affected by conflict,


and legitimacy to peace processes (Rettberg, 2020).
This article focuses on entrepreneurial practices in extreme Although SDGs are receiving a great deal of attention
contexts that allow ventures to prosper while contributing (e.g., Rosati & Faria, 2019), SDG16 is often neglected:
to the Sustainable Development Goal (SDG) 16—Peace, less than 1% of firms that joined the UN Global Compact
Justice, and Strong Institutions. This SDG states that soci- (UNGC) explicitly tackle SDG 16 in their sustainability
eties must strive to end violent conflict, strengthen insti- strategy (Reade, McKenna, & Oetzel, 2019). Moreover,
tutions at all levels, and promote inclusiveness and B-Lab’s B Impact Assessment (BIA) database (B Lab &
justice (United Nations, 2015). These issues are relevant United Nations Global Compact, 2020) shows that not a
to private enterprises in all countries, not just those oper- single firm answered any of the seven questions regarding
ating in war-torn regions, because all societies experi-
ence some degree of these challenges. SDG 16 has been
identified as an enabler of the other SDGs1 (Sachs et al., 1
 epartment of Marketing and Management, Heider College of
D
2019) since peace and the rule of law are prerequisites of Business, Creighton University, Omaha, NE, USA
2
a stable society and, thus, economic development (North, International Business Department, School of Management,
1990; Robinson & Acemoglu, 2012). Moreover, peace- Universidad EAFIT, Medellin, Colombia
3
International Business Department, School of Management,
building and development cannot be top-down processes Universidad EAFIT, Medellin, Colombia
but rather must be bottom-up and local (Autesserre,
2021; Christensen et al., 2019) and must draw on a broad Corresponding author:
Peter Jack Gallo, Department of Marketing and Management, Heider
range of actors and interest groups (Melin, 2016). College of Business, Creighton University, 2500 California Plaza,
Therefore, the private sector can have a fundamental Omaha, NE 68178, USA.
role to play by providing resources for peace and Email: petergallo@creighton.edu

Creative Commons Non Commercial CC BY-NC: This article is distributed under the terms of the Creative Commons
Attribution-NonCommercial 4.0 License (https://creativecommons.org/licenses/by-nc/4.0/) which permits non-commercial use,
reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and
Open Access page (https://uk.sagepub.com/aboutus/openaccess.htm).
Gallo et al. 63

peacebuilding activities and human rights in their survey. we provide more formal constructs to study and further
In fact, 40% of respondents answered only one question develop this theoretical lens and better understand the
out of the 40 related to this SDG. In addition, few studies autonomy seeking, authoring, and making declarations
directly address SDG 16. They focus mainly on multina- dimensions. Finally, we link the observed firm-level activ-
tionals (MNCs) lobbying and public/private partnerships ities to the targets of SDG 16.
to achieve various SDG 16 targets and not on how a firm’s The article is organized as follows. The second section
everyday business activities can lead to peace (e.g., Silva, presents a brief overview of the literature that addresses
2021). Indeed, the problem is that we do not know much businesses and SDG 16 (directly and indirectly). The third
about which practices may help firms prosper in challeng- section develops the emancipatory entrepreneuring lens.
ing contexts like (post)conflict zones. The fourth section discusses the context of our research
In this article, we study four ex-combatant entrepreneur- setting, sample, methodology, and sample case studies.
ial ventures in a post-conflict zone to identify which prac- The fifth section presents our results and analysis of the
tices are useful for companies operating in a disrupted characteristics of the emerging ventures and their pro-
context—unique and unprecedented events external to the cesses, practices, and activities. We continue with a discus-
firms (Hällgren et al., 2018). Post-conflict transitions are sion of the findings, limitations, and implications of the
highly challenging contexts where extreme violence and study in the sixth section. Finally, we present our
injustice are common. In the transition to peace, rebels must conclusions.
not only disarm and demobilize but also return to civilian
life, reintegrate into society and participate in the legal econ-
Literature background
omy. The difficulty of this undertaking is increased by the
fact that ex-combatants are highly stigmatized (McMullin, Business, SDG 16, and peacebuilding: from
2013). To overcome these challenges, some ex-combatants MNCs to entrepreneurship
have pursued entrepreneurship to reintegrate into their
country’s social and economic life. The success of these ex- Studies on business and SDGs have focused primarily on
combatant ventures will have a de facto contribution to understanding how firms, especially MNCs, tackle the
peace by virtue of reducing recidivism. social and environmental SDGs such as climate change
Applying the lens of entrepreneurship as emancipation, or poverty alleviation while overlooking governance-
which views entrepreneurial activities not only as profit focused issues like those under SDG 16 (Reade et al.,
generators but creators of positive social change and lib- 2019). Such research focuses on studying firm-level
erators from the status quo (Rindova et al., 2009), we rec- actions addressing environmental and social impacts but
ognize that these ex-combatant entrepreneurs use their less on how firms can tackle the institutional-level sus-
ventures not only to reintegrate economically but also to tainability challenges of governance, democracy, and
repair the social fabric damaged during the conflict. This civil society. Since many of the targets of SDG 16 are
lens highlights three dimensions of emancipation: auton- outside the scope of firms’ operational reach, such as tar-
omy seeking (breaking free of constraints), authoring get 16.9—By 2030, provide legal identity for all, includ-
(defining new relations and rules for positive change), and ing birth registration—(United Nations, 2015), firms
making declarations (communicating emancipatory and researchers may have the impression that the private
intent). We build upon recent work which relates this lens sector cannot directly contribute to this SDG (Van
to peace and conflict: entrepreneuring can help rehabilitate Zanten & Van Tulder, 2018).
former religious terrorists (Chandra, 2017), and overcome The focus of firms and researchers on environmental
the stigma of refugees (Adeeko & Treanor, 2022) and ex- and social sustainability issues reflects the somewhat
combatants by crossing social boundaries (Fajardo et al., inconsistent makeup of the SDGs. Some SDGs define a
2019), among others. clear set of problems and targets that are more accessible
Our contribution is threefold. First, we develop a matrix to traditional managerial action. In contrast, others focus
of actor engagement that shows useful practices for com- on socially complex and institutionally interconnected
panies operating in (post)conflict zones, which also sheds challenges, which seem beyond the conventional reach of
light on the study of peacebuilding entrepreneurship, that a single firm’s management decisions since they require
is, inclusive and value-creating practices (Fort, 2016; complex cross-sector and stakeholder partnerships (Van
Joseph & Van Buren, 2021). Understanding how ex-com- Tulder & Keen, 2018). This bias toward tangible SDG tar-
batant ventures build relationships with different actors gets exists despite arguments that the socially complex
and acquire, allocate and distribute resources to be eco- SDGs are more crucial to sustainable development. For
nomically viable can help us guide firms operating in dif- example, SDG 16 is acknowledged as both essential to
ficult contexts while building peace (emancipate achieving other SDGs (Sachs et al., 2019), since peace is
ex-combatants and their victims). Second, our framework necessary to ensure a healthy and productive society
allows for furthering emancipatory entrepreneuring since (Wesley et al., 2016) and, according to the United Nations
64 Business Research Quarterly 26(1)

(2020), as the foundation of both sustainability and firm of conflict (such as poverty and inequality), and even
performance: undertaking diplomatic actions themselves. In other words,
through employment, business-to-business trade, and
The themes of SDG16, peace, justice and strong institutions, stakeholder engagement, among other actions, firms can
are core to sustainable business—they are the foundation not impact governance, peace, and justice—either as enablers
only for business responsibilities, but also business success. or as disablers (Miklian & Medina Bickel, 2020).
However, it can be difficult to understand concretely how Beyond MNC activity, a recent line of research has
these concepts relate to a business’s strategies, operations and
focused on peace entrepreneurs (Fort, 2016), that is, firms
relationships. (United Nations, 2020)
that focus on peace within their corporate strategy.
However, as Joseph and Van Buren (2021) point out, busi-
SDG 16 remains overlooked by businesses and man-
nesses in conflict zones may either build peace or foster
agement researchers since it is seen as external to the
conflict depending on how they make their profits. Indeed,
firm. Few studies explicitly look at how firms address
it is not enough for an entrepreneurial venture to have an
SDG 16. For example, Van Zanten and Van Tulder (2018)
economic impact; it also has to make beyond-business
outline a research agenda for engaging MNCs with
contributions. To be peacebuilders, entrepreneurs have to
SDGs. Their exploratory survey shows that companies
be inclusive and value-creating. In other words, ventures
engage more with SDGs that have actionable targets.
have to create a shared identity within conflict zones to
Also, Silva (2021) draws on the FTSE 100 list to show
promote integration between stakeholders and create soci-
how firms respond to different SDGs and finds only a
etal value beyond simple profit, like community engage-
handful of companies address SDG 16. Finally, Montiel
ment and above-average working conditions and wages.
et al. (2021) suggest that multinational investment geared
To analyze ex-combatant entrepreneurial practices as
toward reducing harm to social cohesion could not only
peacebuilding, we use the lens of emancipatory entrepre-
have a positive impact on the host country’s SDG agenda
neuring, which we turn to in the next section.
but also reduce negative externalities for the firm and
boost competitiveness.
Beyond these studies explicitly linking firms and SDG Ex-combatant ventures as
16, both management and political science scholars have
studied how firms, in particular MNCs, fare in conflict
emancipatory entrepreneuring
regions or how they contribute to peace. However, these Emancipatory entrepreneuring states that entrepreneurs
two research disciplines rarely intersect so there is little are motivated to start new ventures not just for profit-seek-
systematic analysis of how firms and other actors seek or ing but to emancipate themselves or society from the status
impact peace (Melin, 2016). The business literature has quo (Rindova et al., 2009). It has three dimensions: auton-
addressed peace issues on topics such as the effects of omy seeking (breaking free of constraints), authoring
conflict on MNC operations (e.g., Dai et al., 2013), and (defining new relations), and making declarations (com-
MNC responses to conflict and peace accords (e.g., municating emancipatory intent). We utilize this lens as we
Albino-Pimentel et al., 2021; Jallat & Shultz, 2011). This study our sample of entrepreneurial firms to identify how
has been dubbed the peace-through-commerce literature they contribute to SDG 16. By focusing on the specific
(Williams, 2008). More recently, the Business for Peace activities inherent in these three dimensions, we hope to
(B4P) literature presents a paradigm shift in which busi- surface firm-specific activities that impact peacebuilding
nesses are put at the forefront of peacebuilding alongside and SDG 16. In this section, we first explain the three com-
public actors, thus changing the balance between public ponents of emancipatory entrepreneuring and then situate
and private authority and responsibility in ensuring suc- our work within the literature.
cessful conflict management and institutional develop- Autonomy Seeking refers to the entrepreneur’s efforts
ment (Schouten & Miklian, 2020). This is reminiscent of to escape, change, or circumvent perceived constraints in
corporate diplomacy, that is, activities in the intersection their economic, political, or social environment (Rindova
of business, politics and society to create value for firms et al., 2009). This has also been characterized as seeking
and stakeholders (Henisz, 2016). methods and activities to break free from the oppression of
Indeed, the private sector can be fundamental in build- their status quo, in the act of establishing their venture
ing peace by providing resources for peace and develop- (Chandra, 2017). Therefore, we should see examples of
ment, jobs to populations affected by conflict, and specific activities, business models, and firm missions that
legitimacy to peace processes (Rettberg, 2020). According address the post-conflict challenges surrounding our ven-
to Miklian (2017), there are five ways in which MNCs pro- tures. In our sample, the status quo is riddled with con-
mote peace at a grass-roots level: improving the dividends straints such as inequality, bias, a history of mistrust, and
of peace (economic opportunities), promoting local capa- competing social philosophies that result from many dec-
bilities development, importing international norms that ades of violence. Therefore, studying ex-combatant ven-
encourage accountability, constraining root causes tures’ autonomy-seeking dimension should shed some
Gallo et al. 65

insights into specific activities or venture decisions that operating in a stigmatized industry, that is, the sex industry
directly impact SDG 16. (Ruebottom & Toubiana, 2021). The results of the studies
Authoring is the second dimension of the process, in this first stream include recommending additional
where the entrepreneur seeks to define “relationships, dimensions to the emancipatory entrepreneuring frame-
arrangements, and rules of engagement that preserve and work (Chandra, 2017), identifying three types (structural,
potentially enhance the change potential of a given entre- cognitive, and emotional) of individual emancipation
preneuring project” (Rindova et al., 2009, p. 483). The (Ruebottom & Toubiana, 2021), and evidence that the ben-
complexity of the authoring process is dependent on efits of emancipation from individual constraints can be
exactly how far the venture plans to impact or stray from limited if not followed by emancipation of societal con-
the institutions of the status quo. In our sample, the very straints more broadly (Adeeko & Treanor, 2022; Roy et al.,
identity of our entrepreneurs is a significant challenge to 2021).
the status quo, let alone the specific products or social The second stream of the literature addresses the poten-
goals of their ventures. Their authoring decisions regard- tial of entrepreneurs to emancipate their society or com-
ing employees, customers, suppliers, and other actors are munity from the constraints of the status quo. A study of
essential to the success of their ventures in surviving and Indigenous-owned small- and medium-sized enterprises in
achieving the emancipatory goals of their founders. Canada (Pergelova et al., 2021) operationalizes the main
Understanding how these firms engage in bricolage of constructs of the emancipatory entrepreneuring framework
their physical, social, and institutional inputs to construct using archival data and identifies linkages across the
their resource base and accomplish their organizational dimensions of Autonomy Seeking, Authoring, and Making
goals (Mair & Marti, 2009) can reveal insights on how Declarations (Rindova et al., 2009). The study finds that
exactly firm-level stakeholder engagement can impact the Authoring and Making Declarations practices mediate the
broad peacebuilding goals of SDG 16. relationship between entrepreneurs’ motivation (whether
The final dimension is Making Declarations, where the seeking individual vs. collective autonomy) and venture
venture telegraphs its contradictions with the norms of the outcomes (Pergelova et al., 2021). Indigenous communi-
environment in “an effort to generate stakeholder support ties face unique challenges competing in a socioeconomic
for the intended change in the status quo” (Rindova et al., status quo that has historically excluded them and is built
2009, p. 485). But it is uncertain which declarations will on vastly different cultural principles of property owner-
gather support and which may threaten stakeholder rela- ship, and this study finds that indigenous entrepreneurs
tionships. It may seem that with a goal of peacebuilding can create benefits of employment and service to the
that any declarations would be well received; however, our broader indigenous community (Pergelova et al., 2021).
firms have a complex history with their communities. Any Another study focuses on 25 entrepreneurs in Jordan and
declaration by an ex-combatant venture could likely spark how their efforts might emancipate from the “wasta” social
contestations from other economic actors, challenging the network system that limits access to economic opportuni-
veracity or authenticity of the ventures claims toward ties (Zayadin et al., 2022). Zayadin et al. (2022) find evi-
peacebuilding. Studying the declaration choices of our ex- dence that these entrepreneurs can emancipate from the
combatant ventures can provide significant insight into individual constraints imposed by the “wasta” system.
how firms can promote or advertise their SDG 16 efforts Still, despite pro-entrepreneurial government policy, none
while maintaining the viability of their business models. of these entrepreneurs enacted venture practices that pro-
The literature on entrepreneurship as emancipation has vided emancipation to the broader society.
developed into two streams. One stream focuses on the Both streams of the emerging emancipatory entrepre-
entrepreneurs’ emancipation from individual constraints neuring literature address themes and contexts relevant to
and the second on the broader emancipation of society our proposed study. The studies include contexts of indig-
from the status quo (Zayadin et al., 2022). In the first, stud- enous communities, conflict zones, and terrorism. And
ies have focused on exploring how entrepreneuring in a both address themes regarding overcoming stigma, pro-
number of traditional industries can liberate entrepreneurs moting employment, and challenging institutional inequal-
from the constraints of their identity. This includes free- ity. Our study builds on the second stream of the literature
dom from gendered constraints for women entrepreneurs (emancipation from the status quo more broadly) by
in India (Roy et al., 2021), the stigma of refugee status for exploring firm-level activities of ex-combatant ventures
refugee women entrepreneurs in the United Kingdom founded and motivated by the goal of peacebuilding. We
(Adeeko & Treanor, 2022), extremist religious ideology now turn to our research design.
for Indonesian religious-based terrorists (Chandra, 2017),
and identity-based obstacles for reintegrating ex-combat- Setting, sample, and methodology
ants in Colombia (Fajardo et al., 2019). In addition, this
stream has addressed the emancipation from structural, To explore how ex-combatant entrepreneuring ventures can
cognitive, and emotional constraints of entrepreneurs survive and build peace, we conduct inductive qualitative
66 Business Research Quarterly 26(1)

research based on a multiple-case method. This method is to territorial spaces for training and reincorporation. They
appropriate to explore how and why questions and for the- are the physical locales in which FARC ex-combatants are
ory building (Yin, 2009), in our case building on emancipa- reincorporated into civil society while living in and con-
tory entrepreneuring. To fit and build on this theory, we tributing to the economic life of nearby communities
chose four ex-combatant entrepreneurial ventures in (Comisión de Conciliación Nacional, 2017). These special
Colombia that allow us to identify themes within and across conditions make Colombia a unique setting for exploring
cases: Cerveza La Roja, Muñecas Ex-combatientes, the theorized dynamics and challenges of organizations
Confecciones la Montaña and Café Paramillo. As tackling complex societal challenges (Bryson et al., 2015).
Eisenhardt and Graebner (2007) exemplify, we chose these
four cases by first selecting one main case (La Roja) and
then adding three additional cases to increase the analytical Case selection, data collection, and data
power, as we explain later. analysis
As in previous research using inductive qualitative
Research setting: ex-combatant research, we selected cases in a purposive and adaptive
entrepreneurship in Colombian post-conflict manner following the principle of theoretical sampling
(Eisenhardt & Graebner, 2007; Gallo et al., 2018). Our
zones sample consists of four ex-combatant entrepreneurial ven-
We propose studying the link between business and SDG tures created in Colombia after the 2016 signing of the
16 in an extreme context, such as economic recovery after peace accords. We start by first selecting one of the firms
a civil war. Our research setting is the ex-combatant entre- that had gathered the most media attention, and based on
preneurship in post-conflict Colombia, specifically the analyses of the collected data about the company and its
ventures of former FARC members, who demobilized in emerging themes, further cases were purposely selected to
2016 after signing a peace agreement with the govern- gather additional evidence for theory building and vari-
ment. The country’s 60-year-long civil war left more than ance generation (Corbin & Strauss, 2014; Yin, 2017). A
220,000 dead, 45,000 missing, and close to seven million further advantage of this approach is that the comparisons
displaced, and FARC was one of the conflict’s principal allow for eliminating purely idiosyncratic findings, there-
antagonists with more than 18,000 fighters (Baumohl, fore ensuring that the theory built upon the cases is more
2020). Surveys of ex-combatants by the government rein- generalizable (Eisenhardt & Graebner, 2007).
corporation agency reveal that a vast majority, 96%, dream Our first case was Cerveza La Roja, a firm that has
of starting their business ventures (Colombia2020, 2019). gathered wide local and international media attention. It is
This research setting is appropriate for our study of the one of the flagship firms of the post-conflict process in
links between business practice and SDG 16 for three rea- Colombia. As we collected data from La Roja and started
sons. First, this type of post-conflict zone fits Hällgren et al.’s analyzing it, other important ventures continued appearing in
(2018) definition of disrupted contexts. A disrupted context national media or peacebuilding conferences and events we
is initiated by unique and unprecedented events external to attended. The second project that caught our attention was
the core activities of the organizations under study (Hällgren Muñecas Ex-combatientes por la Paz, which utilized a differ-
et al., 2018). While the end of a civil war is a positive envi- ent business model and was founded by a team of all-female
ronmental change, it is still a context riddled with uncertainty entrepreneurs. This case also became an essential part of our
and risk, as well as the broken institutions and damaged sample because the project failed during our study, giving us
social fabric created by the war itself. Exploring the practices contrasting patterns in our data and more details unidenti-
and processes of firms operating in disrupted contexts is said fied in our first case (Eisenhardt & Graebner, 2007).
to provide insight into “how knowledge and skills are mobi- Following more data analysis, our third case,
lized to help safeguard well-being, security, and human free- Confecciones La Montaña, stood out as an interesting
doms” (Hällgren et al., 2018, p. 145). entrepreneurial venture because they used pre-existing
Second, by studying the decisions and actions of firms combatant knowledge, resources (facilities, etc.), and
operating in a post-conflict zone, we can identify what capabilities, to start the venture. They turned their combat-
opportunities businesses have for promoting peace and ant uniform workshop, materials, and know-how into an
avoiding a return to hostilities, therefore contributing to outdoor apparel firm that created gear with sufficient qual-
SDG 16. Finally, these entrepreneurs operate in a unique ity to compete with brands like North Face, Columbia, and
institutional environment stemming from novel cross-sec- Patagonia. The product quality resulted from their found-
tor collaborations that resulted from the Colombian peace ers’ years of experience manufacturing outerwear for the
process, which allows engaging and collaborating with extreme heat and humidity of Colombia’s rainforests. Our
multiple and diverse stakeholders. We study entrepreneurial final case chosen was Café Paramillo, which engages in
ventures taking place in Espacios Territoriales de one of Colombia’s most traditional and internationally
Capacitación y Reincorporación (ETCRs), which translates successful industries. This case allows for analyzing two
Gallo et al. 67

important aspects of entrepreneuring for peace in our par- items into first-order concepts, which we then analyzed
ticular context: first, rural Colombia (i.e., agricultural and grouped, taking into account key items relevant to
regions) was the hardest hit in the conflict by FARC itself, entrepreneurial ventures such as size, location, industry,
and second, Colombia’s coffee industry requires engaging founders, and ownership structure and also through the
with multiple stakeholders, especially farmers. Therefore, emancipatory entrepreneuring lens to identify elements
Café Paramillo confronted the challenge of working related to seeking autonomy, authoring, and making decla-
directly with FARC victims. rations. We then refined these categories into 10 second-
The cases offer some similarities in being founded by order themes in consensus, which led us to identify two
ex-combatants after the peace agreement and all operating key underlying dimensions.
with minimal start-up budgets. Still, they are different The following section presents the narratives of the four
enough in their business models to offer unique insights cases.
into the activities, relationship building, and decision-
making of ex-combatant entrepreneurs. Most of the data
were collected from secondary sources such as local, Ex-combatant ventures case studies
national, and international news articles, press releases,
Cerveza La Roja
and videos. These sources were used to construct the nar-
ratives of the four chosen ventures, which we present in La Roja is an artisanal beer produced by ex-combatants
the next section. These narratives do not include all rele- residing in the ETCR—Antonio Nariño, founded in
vant details but provide a useful introduction and summary November 2018. At the heart of this micro-brewery’s ori-
to the firms. However, the full richness of these sources gin story lies the strength of personal bonds and childhood
was used in our coding and analysis. friendship. Nicolas Hurtado and Wally Broderick were
We did not schedule official interviews with ex-com- adolescent friends who took very different paths shortly
batants because our attempts to contact them through after graduating high school. Of Irish/Colombian descent,
their intermediaries were unsuccessful. However, we Broderick left the country and traveled to Europe to pursue
attended events where they presented their stories, ven- higher education opportunities. Hurtado remained in
tures, and products. These events included ex-combat- Colombia and joined the FARC at 18 under the pseudo-
ants, representatives from the private sector, Colombian nym Carlos Alberto. The two friends eventually reunite
Government, The United Nations and nongovernmental when Broderick returns to Colombia to teach English in
organization (NGOs) engaged in supporting ex-combat- the capital city of Bogota. The English professor learns
ant ventures. After these events, we could speak infor- that his childhood friend is serving an 11-year sentence for
mally with members of three of the four projects under crimes related to his membership in FARC and decides to
study. We asked them about their funding, sourcing and reach out and visit Hurtado in prison (Atehortua, 2019).
distribution challenges, and current performance and After the Peace Agreement of 2016, Hurtado turned him-
prospects. Finally, we conducted some informal inter- self in at the ETCR-Antonio Nariño in the department of
views with sustainability managers at traditional firms in Tolima, about 124 kilometers from Bogota. Broderick
relevant industries and the director of a peace and eco- continues to visit with his childhood friend, now at the
nomic development foundation. ETCR, and also starts to volunteer as a literacy instructor.
In these four case studies of ex-combatant ventures, we Hurtado and Broderick’s friendship played a crucial
observed various operational practices, industries, and actor role in the formation of La Roja. Broderick introduced
relationships. Similarities existed in commitment to prior the idea of producing beer as a potentially successful
political ideals, acute concerns about safety, and uncertainty business venture for Hurtado and his partners. Broderick
about institutional promises. All three authors began manu- had a long-standing interest and passion for brewing, and
ally micro-coding the secondary data for each case. As we after teaching a brewing class to members of the ETCR
added cases to our sample and used our primary data from he helped Hurtado, and four other members, brew 25 lit-
our informal interviews, we identified additional micro cod- ers of beer in October of 2018 (Atehortua, 2019). The six
ing items of interest until reaching saturation and finally founders distributed this initial batch of beer by word of
grouped them to create a 45-item codebook. The following mouth. They named the beer “La Roja,” meaning the red,
techniques included open and axial coding, category crea- symbolizing their strong socialist sympathies. After they
tion and abstraction for the final aggregate dimensions supplied beer to the anniversary celebration of the com-
(Corbin & Strauss, 2014; Elo & Kyngäs, 2008). Using the munist party, the resulting buzz and attendees’ social
codebook, each author open-coded the secondary data for media postings gave the nascent beer brand a substantial
three cases to generate overlap that allowed comparisons boost in recognition. With this popularity and the found-
and triangulation. Then, all authors revised each other’s ers reinvesting their profits in the venture, they grew to
coding and a further iterative consensus-building process 600 liters/month production capacity by January 2019
was used to resolve any inconsistencies. We grouped the (Atehortua, 2019).
68 Business Research Quarterly 26(1)

The beer built a decent customer base in Tolima’s local residing in the Monterredondo ETCR in the Cauca depart-
bars but was also available in specialty shops in Bogota ment, 50 km away from the third-largest city of Colombia,
and through online orders (Viaño-Montaña, 2019). In Cali. The women’s initiative focused on dolls that portray
online videos and crowdfunding pitches, the founders a political, social, and cultural message to preserve the col-
claim that demand has continuously outpaced their pro- lective memory of the conflict and reconciliation and mes-
duction capabilities, reaching only 800 liters/month by sages against discrimination against ethnic minorities and
November 2019 (DW Español, 2019). The venture was sexual violence toward women (United Nations, 2018).
founded with minimal capital investment and needed sig- The project was initially pitched to academic and govern-
nificant funding to meet its growth ambitions. In fact, at ment institutions at the workshop “Seedbeds of Peace.” It
presentations and sales events, we heard from firm repre- was classified by the United Nations Verification Mission
sentatives regarding frustrations with the national govern- in Colombia as a fast-impact project after its official
ment’s lack of support for the venture. They had plenty of founding in 2018.
demand for their products but felt they did not have the The project leader was Francis Restrepo, a local artisan
capital support nor the infrastructure development in the and social leader who came to help in the reincorporation
ETCR to support their growth and development. According process in the ETCR. She shared the business idea with a
to Ruben Dario, a La Roja representative, the infrastruc- group of ex-combatant women she met at the workshop
ture challenges included a poor-quality connection to the and encouraged them to make dolls with her sewing
electric grid and a lack of good roads (Menéndez, 2019). machine. Since they were tired of waiting for government
They turned to crowdfunding and outside investors with a funding, they took on Francis’ challenge. Francis taught
pitch emphasizing the pride of a Colombian-based artisa- them how to sew. Since they had no materials, they started
nal beer brand. using their camouflaged T-shirts to make some parts of the
Cerveza La Roja is an example of a successful ex-com- dolls. Later, an ETCR leader contributed about 80 USD to
batant venture, managing to grow demand for a new beer help purchase supplies. By early 2020, there were 14
brand while supplying ownership and job opportunities for women employed: eight ex-combatants and six victims of
ex-combatants looking to reintegrate into civil society. By the armed conflict with FARC (Forero, 2019). These ex-
April 2019, they employed 29 ex-combatants, 11 of whom combatant women said the project signified their libera-
were women, while being named one of the three most popu- tion through self-improvement and the desire not to return
lar ex-combatant brands by a national newspaper (Forero- to arms. They felt proud and gained new skills, which
Rueda, 2019). The company still faces many challenges, increased their economic opportunities.
including achieving less than 1% of its crowdfunding goal as The company produced four types of dolls representing
of June 2020 and the challenging economic times precipi- different Colombian communities: (1) the Afro-Colombian
tated by the 2020 COVID-19 pandemic. This hasn’t stopped characterizing Colombia’s Pacific Coastal region, the
them, however. La Roja moved production from the ETCR country’s poorest, most neglected region; (2) the Nasa doll
to a stainless-steel brewing facility in Bogota, closest to their embodying the country’s indigenous tribes; (3) the peasant
largest market (Redacción Colombia, 2020). doll representing rural women; finally, (4) the Miranda
La Roja has demonstrated a commitment to the peace doll, made of old guerrilla uniforms, representing ex-com-
process and their local and ex-combatant communities. In batants. Using old ex-combatant uniforms, they hoped to
the last 3 months of 2020, the firm introduced a special give them the new meaning of what was once used for war
edition amber ale, whose proceeds would support the con- can now bring joy and peace to children (Diario del Cauca,
struction of kindergartens in three ETCRs. These early 2020). In addition, each doll carries an actual seed as an
childhood education centers would be available to the chil- accessory in her basket. The seed symbolizes protection of
dren of the ex-combatants and locals from neighboring the environment and their territory, a direct response to
communities (Redacción Colombia, 2020). Two other ex- multinationals that they believed had stolen the knowledge
combatant beer brands joined this fundraising initiative, of traditional medicine and corrupted it by creating trans-
demonstrating the willingness to collaborate across firms genic seeds.
when the results benefit their children’s future. This initia- The company started by producing as little as six dolls
tive is precisely the type of social sustainability activity a week but increased production when single orders
that theory predicts these types of embedded cooperative reached 120 dolls. In December 2018, they procured four
ventures are likely to seek (Gallo et al., 2018). machines and materials worth around 14,000 USD through
international cooperation to help the company increase
Muñecas Excombatientes Por La Paz capacity and meet their growing demand. The company
soon started getting significant media attention with radio,
(Ex-Combatant Dolls for Peace)
TV, and print interviews (Peña, 2019).
Muñecas Excombatientes Por la Paz (Muñecas) was a rag Unfortunately, sales were low due to challenges in com-
doll company founded in 2018 by ex-combatant women mercialization. The women received training in sales and
Gallo et al. 69

promotion by entities affiliated with the reintegration pro- Montaña is a clear example of a successful translation of
cess, such as the Office of the High Commissioner for skills honed during the war into economically productive
Peace (OACP), the United Nations (UN), the Agency for skills for peace.
Reincorporation and Normalization (ARN), and the Cooperative leader and former Front 36 leader Andrés
Municipality of Miranda. They were invited to craft fairs Zuluaga, better known for his alias Martín Batalla, explains
in major cities and to give talks at universities. Attendees that issues with the implementation of the peace accords
learned firsthand the laborious handcrafted manufacturing have left the ETCR underfinanced, which has meant that
process, the conditions in which they were made, and the demand for La Montaña products has highly exceeded
symbolism and stories of each doll (UN, 2018). their production capacity. Thus, he continues, since the
Unfortunately, these commercialization efforts were not government did not keep its promise to roll out funding for
enough to sustain them through the economic impact of economic projects for FARC, La Montaña (and the coop-
the COVID 19 pandemic. The women could no longer pro- erative in general) has had to finance itself and slowly
mote their products face-to-face, a key tactic, and sales grow its capacity (Redacción Digital BLU Radio, 2019).
declined. The venture went out of business in late 2020. Members of La Montaña have been proactive in seek-
Regardless of the business failure, the company sym- ing training and public relations. With the support of the
bolized ex-combatant women’s empowerment and high- National Learning Service (Servicio Nacional de
lighted how ex-combatant and peasant women could Aprendizaje, SENA) and the international community,
become entrepreneurs in harsh conditions. One ex-com- members have honed their sewing and tailoring skills. In
batant now believes her role as an empowered woman is to addition, they have successfully solicited resources from
continue strengthening her community and showing the the international community, including the French
world that women and stigmatized people can make their Embassy, which provided sewing machines and raw
dreams come true. Another ex-combatant who decided to materials to continue with capacity expansion (Valencia
stay in the ETCR hopes to continue the struggle for a better González, 2019).
life despite her adversities and difficulties. Her experience The business and its operating tailor shop have become
with the dolls has given her the skills and confidence to be integral to the local municipality: inhabitants of nearby
employable or start a new company. Through their dolls, rural areas travel to the ETCR to procure their apparel or
this all-women company representing the country’s diverse get quick tailoring fixes (Pareja, 2018), which has given
women carried a message of peace and reconciliation, La Montaña a steadier income and enabled better relations
female empowerment, and women’s role in peacebuilding with the community. Regarding the latter, Guillermo León
and equitable economic development. Chansé, a leader of the ETCR, argues that cooperatives
and their projects are concrete alternatives for the recovery
of the social fabric in the communities (Gutiérrez, 2019).
Confecciones La Montaña As such, offering tailoring services in addition to the prod-
Confecciones La Montaña is an apparel company based in ucts they sell has turned out to be a helpful tool to create
the ETCR La Plancha in the municipality of Anorí goodwill for the ex-combatants trying to reintegrate in a
(Northeast of Medellín, the capital of Antioquia). It focuses zone where they were very active militarily.
on outdoor activewear with a core group of 25 ex-combat- Indeed, many of the inhabitants of Anorí suffered at the
ants with experience producing uniforms and gear for hands of FARC during the conflict, but now thanks to La
FARC (Redacción Digital BLU Radio, 2019). Like other Montaña and other projects they are turning over a new
cooperative projects, La Montaña started out of need: leaf. La Montaña has become not only a valued business in
because of delays in government assistance, the livelihood the region but also an employer: it employs women from
of the ETCR members and their families was at stake, so the nearby communities (Semana Rural, 2019) and even
the tailors decided to start the business with sewing some returning members of the community that had been
machines they took out of their jungle encampments. The displaced during the conflict (Pareja, 2018), which is a
business’s original participants were 10 FARC members clear sign of successful reintegration and reconciliation.
with their nuclear families (Monsalve Gaviria, 2019). As Chansé argues, they serve as an example so that
These particular ex-combatants had acquired tailoring these people see themselves as active, rather than passive,
skills because they had suffered war injuries and could not subjects of peace (Gutiérrez, 2019). La Montaña has suc-
engage in active combat for Front 36 of FARC (Valencia cessfully embedded itself in the community and has
González, 2019). Despite their injuries, they still wished to become a referent of peace and reconciliation: business
contribute to the cause and were put to work retailoring meetings and informal gatherings between former combat-
uniforms and other clothing so that FARC members could ants and the community regularly occur in the tailor shop.
operate in rough terrain such as mountain forests. Their Moreover, community members that house the ETCR
work has been so successful that La Montaña has started to argue that their community has changed for the better since
sell its wares internationally (Carranza Jiménez, 2019). La the arrival of the ex-combatants: infrastructure has been
70 Business Research Quarterly 26(1)

developed and some essential services like health care are the 2019 Festival of Books and Culture in Medellin (ARN,
now being provided (Pareja, 2018). 2019). Arcadia hosted a tent at the festival with the title
“the coffee of the morning (future),” playing off the fact
that “morning” and “tomorrow” are the same word in
Café Paramillo
Spanish. The tent had space for over 150 attendees who
Café Paramillo is an ex-combatant entrepreneurial initia- were invited to sample the three coffee brands while
tive located in Santa Lucía (Antioquia), about 200 km from engaging in a spirited salon focused on the future of art,
the departmental capital of Medellin. It is named after a culture, and the peace process’s progress. Representatives
nearby national park, invoking regional and territorial of Café Paramillo were on-site with a booth selling from
pride. The brand sources coffee beans from small third- their retail inventory.
party producers and plants and harvests beans with the Finally, Café Paramillo’s marketing efforts have bene-
help of locals, ex-combatants, and victims of the conflict. fited from ex-combatants’ entrepreneurial efforts outside the
Café Paramillo operates under the auspices of a regional ETCRs. The cooperative “Knitting Peace” (Cotepaz) con-
cooperative, Cooperativa Multiactiva de Emprendedores sists of 104 members in the Aburrá Valley where Medellin is
del Campo Colombiano (CMECC). The beans are shade- located (Ruiz, 2019). Cotepaz sells products produced in the
grown under native trees or subsistence crops vital to the ETCRs. In the 2019 Christmas shopping season, Cotepaz
region’s sustainability. This practice ensures the commu- had tremendous success with gift baskets featuring Café
nity’s nutritional needs are met while also contributing to Paramillo. It was so successful that they exhausted their
the coffee beans’ quality (ARN, 2019). supply. These gift baskets were delivered to customers’
The venture is fully vertically integrated: planting, har- doorsteps, who were mostly young working professionals
vesting, drying, processing and roasting the beans for sale living in luxury apartment complexes (Ruiz, 2019).
in 1-kg bags for retail customers. At a University speakers’ These three opportunities provided Café Paramillo with
panel, an ex-combatant of Café Paramillo emphasized that access to new markets and further brand awareness expan-
the venture is committed to paying farmers a fair price for sion throughout the country. However, the firm did not
their beans and that their operations promote reconcilia- capitalize on its opportunities. In conversations with repre-
tion because the community is engaged in the venture. He sentatives selling the product at various educational and
also indicated that financial support promised by the promotional events, there was a lack of effort to establish
national government had yet to materialize, so their growth long-term brand loyalty. The company did not provide
has been self-funded. Finally, the firm’s biggest challenge information on means to further engage with the brand.
was access to domestic markets and here, the representa- Likewise, despite their ecological and fair-trade practices,
tive made a direct plea in a packed auditorium to private they did not know about third-party certifications that
enterprise to provide market access or marketing resources. could help them break into more international markets and
Café Paramillo is mainly sold locally in Ituango but higher price points.
hopes to grow markets in other territories and even venture Café Paramillo’s short-term focus on sales and lack of
internationally. However, distribution and marketing have marketing sophistication may be a direct consequence of
proven challenging. One form of assistance came from the their harsh environment. As it turns out Santa Lucia was
national government. To increase the demand of ex-com- located in the middle of strategic trade routes for illegal
batant products, the Agency for Reincorporation and activities and the residents were constantly at risk of vio-
Normalization (ARN), Colombia Compra Eficiente and the lence between competing bands of smugglers, so much so
Unit for the Comprehensive Care and Reparation of Victims that 12 ex-combatants were assassinated (Lopera, 2020).
managed to modify the guidelines for government purchas- Santa Lucia became the first ETCR that had to be officially
ing. Now, both victims of the conflict and ex-combatants in re-located to Mutatá by the national government (Lopera,
the process of reincorporation are guaranteed a percentage 2020). In addition, the COVID 19 pandemic significantly
of the state’s purchasing of goods and services. Indeed, impacted the operation of the small shops and village pla-
20% of public purchases made at the national level, not zas where Café Paramillo was sold. Therefore, operations
only of coffee but also of other products, should consist of were put on hold for much of 2020, only recommencing in
people in reincorporation (Sputnik Mundo, 2020). Because the Fall. Although Café Paramillo will continue from
of these changes, the bidding process included Café Mutatá, their partners are still in Santa Lucía, which means
Paramillo and other coffee brands from associations or that their security situation may bring more issues to the
organizations that involve ex-combatants in reincorpora- venture.
tion and or victims of the former armed conflict.
A second marketing opportunity arose from a unique
Results
collaboration with a firm outside the traditional coffee
value chain. Café Paramillo was one of three ex-combatant The preceding case studies allowed us to identify helpful
coffee brands featured by the digital magazine Arcadia at practices for companies operating in (post)conflict zones.
Gallo et al. 71

1st Order Concepts 2nd Order Themes Aggregate Dimensions

Government, NGOs, intentaonal Funding


donaons, self funded (autonomy seeking )

Capabilies
Learning new skills, skill transfer
(autonomy seeking)

Vicms, excombatants, civilians,


Defining Relaonships
underpriviledged actors, government, Actor Distance
(authoring)
NGOs, firms

Leaders, men, women, transgender, Leadership/Ownership


mixed, excombatant, cooperave, non- Structure
cooperave (authoring)

Socialist (FARC legacy) or not, brand


Markeng
identy, ex-combatant support, peace
(making declaraons)
support, neutral, change iniaves

Number of employees, units per month


Entrepreneurial Stage
Firm Size
produced

Distance to town center, nearest large


Geographic Locaon
market

Agriculture, manufacturing, brewing,


Industry
texles, toys

Excombatants, vicms, non-vicms,


Founders violent past
mixed

Vercally integrated, specialized,


Corporate Strategy
internaonal diversificaon, survival

Figure 1.  Coding process based on Gioia et al., 2013.

As described before, we analyzed the cases to identify emancipatory lens. Seeking autonomy clearly maps onto
first-order concepts relevant to entrepreneurial ventures the early stages of entrepreneurship, as Rindova et al.
and then used the emancipatory entrepreneuring lens to (2009) explain, whereas authoring and making declara-
determine which were related to each of its three dimen- tions include activities that occur during both early and
sions (autonomy seeking, authoring, and making declara- late-stage entrepreneurship. Likewise, the three dimen-
tions) when refining the elements into second-order sions of the theoretical lens refer to breaking with, build-
concepts. Several of the second-order themes from our ing, or strengthening stakeholder relationships; therefore,
analysis could be directly linked to one of the three dimen- actor distance can be a useful category for characterizing
sions. Finally, we aggregated the second-order concepts activities across these dimensions.
into two categories, actor distance and entrepreneurial By combining the lens of emancipatory entrepreneur-
stage, which capture the various processes and practices of ing and the two aggregate dimensions that emerged from
our four ex-combatant ventures. Figure 1 illustrates the our analysis, we present a framework for organizing the
coding process. variety of relationship engagement practices these firms
We also identified relationships between actor distance pursued to help their businesses build peace. Indeed, how
and entrepreneurial stage and the three dimensions of the these ventures manage and build relations has allowed
72 Business Research Quarterly 26(1)

them to be peacebuilding entrepreneurs, that is, they are versus the ability to forge connections over sociopolitical
inclusive and value-creating (Joseph & Van Buren, 2021). differences by relying on physical proximity. When these
Below, we summarize the two key categories we identified ex-combatants moved to the ETCR locations, they were
in our coding process and present our actor engagement able to become members of the local community. Despite
matrix. the stigma of their combatant past, the familiarity and
shared living experience created similar autonomy-seek-
ing goals that allowed them to forge working relationships
Actor distance
with the locals (landowners, farmers and workers, military
Geography played a central role in Colombia’s civil war guards, and businesses). However, relationships forged
and the subsequent peace process. Safety and violence var- across geographical distance seemed to require some pre-
ied greatly throughout the country, with the most remote existing connection or shared interest (signaled by making
and hard-to-reach regions falling under a reign of lawless- declarations) that allowed a business relationship to form.
ness or guerilla control. The peace process provided for the
ETCR structure, and these settlements were situated in
Entrepreneurial stage
remote rural locations. Therefore, the distance between the
ex-combatant entrepreneurs and any stakeholder they The implementation of the peace accords between FARC
wished to partner with is a significant variable that impacts and the Colombian government started at the close of
the type and strength of relationships that are possible. 2016. And most of these firms are under 2 years old at the
The importance of actor distance is perhaps most evi- time of this writing, having been founded in and around
dent in creating engagement with distributors and/or cus- 2019. However, even in these young firms, we can discern
tomers. La Roja was able to find local customers for their different stages of entrepreneurship, namely start-up ver-
beer simply through word of mouth, with local restau- sus growth. Across these two stages, we did observe differ-
rants and bars in the Tolima region regularly seeking out ences in relationship engagement. It could signify that the
a new supply of the nascent beer brand. However, break- ventures have different needs at various development
ing into Bogota’s larger and distant market required a stages that require differing relationships. Or the types of
stronger network tie. The ex-combatants had strong ties relationships that are conceivable may depend on the
to the communist party, and it was through this pre-exist- firm’s developmental stage.
ing relationship that they were able to supply the party’s Two of our case study firms required significant outside
anniversary celebration. Therefore, making declarations actor engagement through their start-up phase. Both La
related to their peacebuilding agenda and social princi- Roja and Muñecas needed outsiders to generate the busi-
ples allowed them to extend their market distribution ness idea and capability training. In the case of Muñecas,
across longer distances. the ex-combatant women got the idea of sewing dolls and
We also see distance playing a role in the engagement their first sewing machine from a local social leader. While
of employees and suppliers. Café Paramillo sought rela- this woman was not an ex-combatant, she was dedicated to
tionships with local farmers as bean suppliers and locals social justice and equality. In Colombia’s current political
(both ex-combatants and victims) as employees in their climate, rural social leaders are some of the country’s most
fledgling venture. Therefore, proximity and shared auton- vulnerable and targeted individuals, with many social
omy-seeking motivations have allowed these ex-combat- leaders assassinated in the last couple of years: 300 in
ants to forge relationships with individuals with vastly 2019 and 450 in 2020 (ACLED, 2021). It is this identity as
different ideologies and even with possible traumas related a social leader that makes her almost as equally marginal-
to the civil war. The authoring decision to hire locally is ized as the ex-combatants. These early-stage relationships
facilitated by the autonomy-seeking goals that motivated are not merely transactional; they are profound ties across
the venture in the first place. This exemplifies how the which resources, capabilities, and ideas are shared. And in
emancipatory entrepreneurship dimensions are linked and the case of Muñecas, the ex-combatant women were able
emancipate ex-combatants from their stigma while also to build such a strong tie with an outsider because of their
healing the communities they embed (Fajardo et al., 2019; shared marginalization and commitment to female empow-
Chandra, 2017). However, relationships across greater dis- erment. In this example, we see that venture activities
tances seem to require some familial or intimate ties. In La related to autonomy seeking and authoring promoted
Roja’s case, it is the close friendship between Broderick inclusiveness and value creation for both the entrepreneurs
and Hurtado that is essential to introducing Broderick to and the community more broadly.
the members of the ETCR and allows him to bring the When firms looked to grow their businesses at a later
entrepreneurial idea to start a brewery and become a stage of entrepreneurial development (growth), we
founding member of the venture. observed different relationship activities. La Montaña pro-
These examples identify this key association between vides an excellent example of the different engagement
actor distance and the reliance on existing similarities practices with actors during a firm’s growth stage.
Gallo et al. 73

The outdoor gear company had successfully launched its


venture utilizing its existing capabilities and physical
assets. But, as demand for their products grew, they
required capital to build their production capacity. Almost
all the cases mention the challenges in collecting the
Colombian government’s promised capital investments
and traditional banking options were not readily available.
La Montaña was able to reach out internationally and
secure capital from the French embassy through donated
sewing machines and equipment. Obviously, the French
embassy is not a standard stakeholder in the Colombian
textile industry. The firm could capitalize on its identity as
an ex-combatant venture, integral to the Colombian peace
process, to attract outside actors with a vested interest in
promoting peace. Therefore, once they have established
the viability of their business model, these ventures can
reach out and forge regional, national, and even interna-
tional relationships with NGOs, sovereign wealth funds,
and foreign government entities seeking to promote devel-
opment and peace. In terms of emancipation, the growth Figure 2.  Matrix of actor engagement.
phase of entrepreneurship is where we witness activities of
authoring and making declarations that amplify the auton- I. Local Start-Up—relationships with geographically
omy seeking established during firm start-up. close actors during the idea generation, founding,
Moreover, in line with making declarations, these types and initial start-up phase.
of relationships can also exist for marketing purposes. II. Local Growth—relationships with geographically
Café Paramillo’s partnership with a digital magazine to co- close actors during the growth phase of the
host a salon discussion at the arts and culture festival is venture.
another example. The Café Paramillo story and contribu- III. Distant Start-Up—relationships with geographi-
tion to the peace process was enough of a hook to attract a cally distant actors during the idea generation,
partnership with a digital magazine. Whereas media may founding, and initial start-up phase.
be seen as a traditional stakeholder in the sense of coffee IV. Distant Growth—relationships with geographi-
companies buying ad space, this relationship was utterly cally distant actors during the growth phase of the
unique. The two firms co-sponsored the event, but Café venture.
Paramillo merely had to provide their coffee. This collabo-
ration boosted the firm’s visibility and allowed for a decla- The four categories in this matrix identify distinct con-
ration of their peacebuilding and social equity ambitions to texts in which firms may utilize different relationship tac-
a new audience. tics. These categories are not mutually exclusive, as any
Firms have different needs and levels of attractiveness given firm can pursue actor engagement in each category
to potential stakeholders at each entrepreneurial stage at different times. The matrix structure helps precisely
(start-up and growth). Therefore, the exact type and form frame the types of engagement options available in other
of relationship these entrepreneurs can build will vary contexts. Our analysis identified five distinct relationship
depending on their stage of entrepreneurial development. arrangement practices that fit along with this matrix, as
We illustrate a variety of actor relationships for these shown in Table 1.
entrepreneurial firms at these two distinct development Café Paramillo’s reliance on local suppliers and engag-
stages. ing both ex-combatants and victims demonstrates a type of
radical inclusiveness relationship that can occur in the
Matrix of actor engagement Local Start-Up context. Likewise, the example of Hurtado
Some examples from our four cases address both dimen- and Broderick’s childhood friendship is the type of extant
sions we have identified. For example, La Roja’s engage- intimacy necessary in the Distant Start-Up context. La
ment with Broderick is with a distant actor during the Montaña provides examples of relationship arrangements
venture’s start-up phase. Given this reality, we found that for both of our remaining growth categories: their partner-
using the dimensions of actor distance and entrepreneur- ship with the French embassy demonstrates the classic
ial stage as the matrix axes provided a valuable means to institutional arrangement that is possible in the Distant
organize our findings. The resulting matrix, Figure 2, iden- Growth context, whereas their efforts to provide tailoring
tifies four distinct contexts of actor engagement: services and community meeting space to their local
74 Business Research Quarterly 26(1)

Table 1.  Five practices for exchange relationship arrangements.

Arrangement type Definition


Extant intimacy Existing familial ties or old friendships are the foundation of trust and empathy that allow an
entrepreneur to build relationships with a traditional actor in the economy.
Peer sympathies Entrepreneur’s empathy and understanding for other underprivileged and marginalized actors allows
the creation of strong relationships despite other differences.
Radical inclusiveness Entrepreneurs seek relationships with a wide variety of local community members. The promise of
socioeconomic returns seems to overcome pre-existing biases and animosities in these interactions.
Goodwill building Entrepreneurs engage in projects outside their core business to serve their local communities and
build trust that can lead to positive exchange relationships with community members.
Classic institutional Relationships with traditional institutions (both NGOs, governments, and international organizations).

community exemplifies the goodwill building engagement international agencies and the government, they also allow
utilized in the Local Growth context. We also identified for managing stakeholders and keeping other actors
peer sympathies relationships in Muñecas’ partnership accountable in the peace process.
with a local social leader and Café Paramillo’s coffee dis- However, the nature of the other targets made it chal-
tribution through a retail cooperative of ex-combatants in lenging to demonstrate how a single firm’s activities could
Medellin, Colombia. Interestingly, these two examples fall be successfully attributed to the full metric. Indeed, some
in different contexts: Local Start-Up and Distant Growth. specific targets of SDG 16, such as equal access to justice,
This could suggest that peer sympathies is a practice that is combat organized crime, legal identity for all, and strength-
useful in multiple contexts. It is also possible that we are ening the participation of developing countries, are consid-
overstating the relationship between Café Paramillo and ered to be the sole responsibility of governments.
that retail cooperative: the cooperative did quickly replace Nevertheless, further mapping of firm activities to this
Café Paramillo coffee with another brand when they ran SDG in future research could be possible by focusing on
out. This suggests a lack of coordination and commitment the three principles of SDG16 (inclusion, institutions, and
one would expect from a strong relationship. justice).

Mapping firm activities to SDG 16 targets Discussion and limitations


Finally, we found that these firms contribute more to SDG This study offers three contributions. First, our analysis
16 than merely preventing recidivism. They engage in yielded five relationship arrangement practices that we
firm-level activities that allow peacebuilding entrepre- could categorize along two critical dimensions (actor dis-
neurship, that is, inclusive and value-creating practices tance and entrepreneurial stage). The matrix of actor
(Joseph & Van Buren, 2021), such as inclusive hiring, engagement that we have built based on our four case stud-
community engagement, and partnerships to transform the ies not only provides two additional dimensions to further
institutional landscape. We mapped the firms’ activities to develop the lens of entrepreneuring as emancipation, but
the 12 national monitoring targets established for SDG 16 also five possible practices for exchange relationship
(United Nations, 2020). However, as shown in Table 2, it arrangements that have allowed ex-combatant entrepre-
was challenging to match specific firm activities to these neurs to start or grow their businesses while contributing
targets; we only found four matches. to peacebuilding and therefore SDG16. Therefore, some
The mere fact that these ventures employ and support practices that enable ex-combatants to start or grow their
ex-combatants returning to civilian life means they are no ventures in difficult or extreme contexts ultimately help
longer engaged in violent activities. Therefore, all of our foster peace. Indeed, simply creating a business in a (post)
cases have been helpful in preventing recidivism and conflict zone does not necessarily lead to peace, as Ganson
reducing violence (target 16.1), as well as preventing crim- (2017) argues. Still, instead, it is the engagement practices
inal activities, illegal economies, and arms flows (target that we have found that positively mediate the relationship
16.4). Regarding target 16.2, we find that Muñecas explic- between entrepreneurship and peace.
itly tackles the issue of protecting children and empower- Second, the matrix of relationship arrangements allows
ing girls and women, since their product, aimed at children, for furthering emancipatory entrepreneuring. We follow
helps to raise awareness and promote gender equality from Chandra’s (2017) work and integrate our findings with the
an early age. Finally, regarding target 16.6, ex-combatants lens of emancipatory entrepreneuring (Rindova et al.,
have developed a new institutional environment for coop- 2009) to provide more formal constructs to study and fur-
eration and accountability for themselves through their ther develop this theory. These relationships and dimen-
cooperatives, and, since these manage relations with sions we identified can be used to further understand the
Gallo et al. 75

Table 2.  SDG 16 monitoring targets in excombatant entrepreneur cases.

SDG 16 Targets Examples in our cases


16.1 Reduce violence everywhere Avoid and prevent recidivism through inclusiveness
16.2 Protect children from abuse, exploitation, trafficking and violence Promote girls’ and women’s empowerment
16.3 Promote the rule of law and ensure equal access to justice N/A
16.4 Combat organized crime and illicit financial and arms flows Reduction in organized crime due to reintegration,
community engagement, and the creation of new jobs.
16.5 Substantially reduce corruption and bribery N/A
16.6 Develop effective, accountable and transparent institutions FARC cooperatives as new institutions that oversee new
ventures, promote reintegration, and manage relations
with governmental and international institutions.
16.7 Ensure responsive, inclusive, and representative decision-making N/A
16.8 Strengthen the participation in global governance N/A
16.9 Provide universal legal identity N/A
16.10 Ensure public access to information and protect fundamental N/A
freedoms
16.a Strengthen national institutions to prevent violence and combat N/A
terrorism and crime
16.b Promote and enforce non-discriminatory laws and policies N/A

autonomy seeking, authoring, and making declarations creating enterprises and adding value to the communities
processes of emancipatory entrepreneuring. For instance, in which they are embedded. In other words, ex-combatant
future studies could use the matrix of actor engagement to entrepreneuring is crucial for achieving SDG 16 in the
develop hypotheses in other contexts. In addition, these Colombian case.
practices can be used by entrepreneurs looking to build However, it is also possible to flip the perspectives on
essential relationships in support of their venture’s success these tactics and provide guidance to traditional firms
and, in doing so, contribute to SDG 16. seeking to engage with local communities. Understanding
Finally, we have mapped firm-level activities of the these five tactics and the particular contexts in which they
ventures to SDG16 targets. However, we could only map are most useful is valuable information for any firm wish-
activities onto four of the 12 targets. The challenge of ing to contribute to peacebuilding in disruptive contexts
mapping firm-level activities to SDG16 targets is not the (Hällgren et al., 2018). Comprehending the entrepreneur-
lack of peacebuilding activities but rather the focus of the ial stage and distance of the actors they are hoping to
SDG 16 targets. Although these targets are undoubtedly engage can help identify a practice that our study has dem-
essential in measuring SDG 16 across countries and time, onstrated has been successful in that context. Of course, a
they are not appropriate for capturing individual firms’ limitation of our study is that we have built our findings on
SDG 16 activities. The lack of a formal measurement only four case studies. It is possible that a larger sample
instrument for an individual firm’s contribution to SDG 16 would identify more practices and possibly even more
is a significant limitation to our study, and perhaps may contexts. While this is true, and we hope that future studies
explain the dearth of management literature addressing will include a greater sample size, it does not diminish our
SDG 16 specifically. This limitation suggests that future findings’ usefulness.
work could be done to build and validate a more formal
instrument for capturing firm engagement toward SDG 16.
Overall, our study shows that some entrepreneuring
Conclusion
practices allow for both starting and growing ventures This study focused on identifying how entrepreneurial
while at the same time contributing to SDG16. Specifically ventures could contribute to the advancement of SDG 16
for the Colombian case, these firms’ continued operation through their everyday business practices. To that end, we
contributes to peace and violence reduction, given that chose to study an extreme environment where peacebuild-
recidivism can be prevented through economic develop- ing challenges were particularly salient and focus on the
ment (Collier et al., 2008). That is, while the ex-combat- actions of marginalized ex-combatant ventures. We inten-
ants are actively engaged in managing their entrepreneurial tionally chose to study both, an extreme context and actors
ventures and providing some economic gains to the found- seeking to free (emancipate) themselves from a woeful
ing team and the ex-combatant employees, they are not status quo, to identify practices, activities, and tactics that
engaged in their prior hostile activities. Therefore, these succeed in advancing the ventures while achieving posi-
ex-combatants are building peace by devoting their time to tive societal outcomes. In other words, we study how
76 Business Research Quarterly 26(1)

entrepreneurship can indeed be peacebuilding (Joseph & Declaration of conflicting interests


Van Buren, 2021). We framed our study using the lens of The author(s) declared no potential conflicts of interest with respect
emancipatory entrepreneurship, which acknowledges that to the research, authorship, and/or publication of this article.
these ex-combatant ventures seek to achieve outcomes
with societal benefits beyond profit-seeking (Rindova Funding
et al., 2009). Next, we build on this theory from case stud- The author(s) disclosed receipt of the following financial support
ies (Eisenhardt & Graebner, 2007) of FARC ex-combat- for the research, authorship, and/or publication of this article:
ants struggling to develop businesses in the reintegration This research was supported by Sistema B, B Lab, B Academics,
spaces—ETCRs—established in the wake of the 2016 Academia B, and the International Development Research Centre
Colombian peace accords. (IDRC) with a grant awarded under their program “The Role of
Our four ex-combatant entrepreneurial ventures Business in Achieving the Sustainable Development Goals in the
encompassed various industries and regions of the coun- Global South”.
try and studying their practices yielded some useful find-
ings that contribute to the SDG and entrepreneurship ORCID iDs
literature. First, our analysis yielded a matrix of actor Peter Jack Gallo https://orcid.org/0000-0002-1462-1815
engagement that captures various relationship-building Andres Velez-Calle https://orcid.org/0000-0003-0166-2025
tactics across two key dimensions (actor distance and
entrepreneurial stage). We showed that these practices
Note
enabled ex-combatants to build their ventures while at
the same time fostering peace in the post-conflict envi- 1. Sachs et al. (2019) argue that SDG 16 is an enabler of six
ronment of Colombia. Second, we argue that these prac- transformations that can tackle societal grand challenges.
tices are essential in the autonomy seeking, authoring, These transformations are (1) education to promote growth
and socioeconomic and gender equality, (2) health invest-
and making declaration dimensions of emancipatory
ment, (3) infrastructure development, (4) agriculture,
entrepreneuring, therefore furthering the theoretical lens. environment and natural resources management, (5) urban
Finally, we were able to identify activities at each firm development, and (6) technological development.
that contributed directly to promoting inclusion or build-
ing institutions, two primary principles of the SDG 16
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