Structure of the framework

Core Competencies Description behavior

People Management People management stems from HR 1. Training and Developme
and reaches leaders and employees 2. Managing Performance
across an organization. Effective 3. Coaching and Mentoring
people management can improve 4. Team Building
morale and employee engagement,
reduce turnover, and enhance
communication throughout teams.
Customer Relationship Customer relationship development 5. Communicating with
Management (CRM) is the process of building customers to deliver a
relationships with potential and better service
current customers. 6. Ensuring interactions wi
customers are always
It's important because it helps you to: polite and positive
 Know your audience
 Understand what they want,
need and feel
Give them what they want, need and
feel
Technical Skills Relates to your ability to think 7. Creative thinking
creatively, establish innovative 8. Technical Capabilities
systems and processes and develop 9. Professional Expertise
policies to facilitate operations. 10. Data Management
11. Program Knowledge
12. Excellent problem-solvin
skills
13. Integration Experiance
Quality Assurance Testing and quality assurance play a 14. Automation
significant role in preventing problems
from being introduced into production
environments. This article explains
how testing and QA work, as well as
why test automation is critical.
 Organizatiol Objective
1. Redue total cost from 300K EGP to 200K EGP by Dec-2023.
2. Increase sales revenue from 12M EGP to 15M EGP by Dec-2023.
3. Increase cashflow from 50K EGP to 100K per month by EGP by Dec-2023.

Operational Objective
1. Increase our products market share from 2% to 3% by dec 2023.
2. increasing employee engagement to make sure employees are motivated from 10% to
20% by dec 2023
3. Increase the customer satisfaction from 80% to 90% by jan 2023

Individuals objectives (Sales Manager)

1. Increase my sales from 10M EGP to 20M EGP next quarter.
2. improving the team’s collaboration to improve overall team’s performance by 70% to
80% next 6 months.
3. I will increase my monthly sales calls from 30 hrs to 45 hrs by the end of the month.

    KPIs Trend Planned Actual Achieved

Increase my sales from 10M EGP to
Money 20M EGP next quarter. $Revenue Increasing 20 18 90.00%
improving the team’s collaboration to
improve overall team’s performance
Rate by 70% to 80% next 3 months. %Performance Increasing 80 60 75.00%
I will increase my monthly sales calls
from 30 hrs to 45 hrs by the end of the #Daily Sales
Time month. Calls Increasing 45 40 88.89%