Passenger

AlrTariff

Published by

IATA

SITA-

Passenger Air Tariff (PAT) uses authoritative data sources to supply Industry and
PAT Participating Airlines
information to the air transport industry worldwide.

PAT products and services help support a wide range of online and offline users by
providing easy access to general

rules, fare construction application, ticketing and other rules and fares
information in support of passenger travel.

For the latest product information, please visit our website:

www.passengerairtariff.com

Aeroflot Russian Airlines

Air Algerie

Air Canada

Air China
Air-India

Air Jamaica

Air Koryo

Air Macau

Air Malta

Air Mauritius

Air New Zealand

Air Niugini

Air Pacific

Air Seychelles
Air Zimbabwe
Alaska Airlines
Alitalia
All'Nippon Airways
American Airlines
Asiana Airlines
Austrian Airlines

Bahamasair
Bangladesh Biman
British Airways

NOTICE: Although every effort has been made to ensure that the information
published in this Passenger Air Tariff is accurate and up-to-date,
International Air Transport Association and Société Internationale de
Télécommunications Aéronautiques, individually and collectively, shall not

Participating Airlines:

Caribbean Airlines
Cathay Pacific Airways
Cayman Airways
China Airlines

CSA Czech Airlines

Cyprus Airways

Dragonair

Egyptair

El Al Israel Airlines
Emirates
Ethiopian Airlines

Finnair

Garuda Indonesia Airways

Gulf Air

Iberia
Icelandair
Indian Airlines

Japan Airlines
JAT Airways

Kenya Airways
Korean Air Lines

Kuwait Airways

LAN Airlines
LOT Polish Airlines

Malaysian Airline System

Malev Hungarian Airlines
Middle East Airlines

Nepal Airlines

Olympic Airlines
Oman Air

Pakistan International
Philippine Airlines

Qantas Airways

Royal Air Maroc

Royal Jordanian
Royal Swazi National
Airways

Saudi Arabian Airlines

Singapore Airlines

SN Brussels Airlines
Solomon Airlines
SriLankan Airlines
Sudan Airways

Syrian Arab Airlines

TAAG - Linhas Aéreas de

Angola - Angola Airlines
TAP Air Portugal
TAROM-Romanian Air
Transport

Thai Airways International

Tunisair

Turkish Airlines

Virgin Atlantic Airways

Yemenia

be responsible for any errors, omissions or misprints. When used in connection with
the services of any of the participating airlines listed, this
Passenger Air Tariff shall be subject to the respective Conditions of Carriage.

©2009 IATA/SITA

Contents

General Rules

Please refer to the inside back cover to

find out more about the benefits of PAT

ht REF nom fs enfin ad Lal # oh den = p= rare

©2009 IATA/SITA

Passenger Air Tariff (PAT) Guide

Editorial/Changes in this book

Index by chapters

Product Information

What books to use

How to contact us

How to subscribe
Subscription order form
Coding/ Decoding

City Codes - coding

City Codes - decoding

Country Codes

State, Province, Territory Names

Airline Codes

Cities sharing the same airport

Cities with multiple airports

General Rules

Abbreviations and Definitions

Application of Tariff

Baggage

Industry Remuneration

Carrier Surcharges

Discounts

Reservation and Ancillary Services

Passenger Acceptance

Payment, PTA and Refunds

10. Affinity/ Incentive Group

11. Currency

12. Taxes/ Fees/ Charges

13. Passenger Ticket

14. Other Documents TRE

15. Endorsements & Ticket Alterations
16. Credit Cards

17. Intentionally left blank

18. Inclusive Tours

SO: Dad Dion oh (GoPro

Carrier Special Regulations

Introduction and summary of information

Carrier Special Regulations

Ticketed Point Mileages (TPM)

How to use Ticketed point mileages

Ticketed point mileages

Alphabetical Index
Excess Mileage Table

439
440

455

457

back of the book

back of the book
Page Intentionally Left Blank

pr

Editorial / Changes in this book

Editorial

Intentionally left blank

Changes in this book

oe -

General Rules

Be

Abbreviations and Definitions

1
152 Terms updated

12 via AS: Schedule change: definition added

2

Application of Tariff

1 Definition clarified

.9 via AA: EMA Carrier Exceptions amended between Area 1

via Pacific.

Revised sequence in establishing global indicators

3 Application clarified

1 Mileage check at turnaround added to DNOJ

.8 Additional limitations at intermediate points

4

Additional limitations by country

to indirect travel
HIP exemption for fare construction surface sector

check
3
within TC3
3.1 via AA: Within Area 1 carrier HIP exceptions amended
0.4.1 Application clarified
2

first class exception

via QF: Excess baggage charges: applicable for

transportation only added

provisions added

provisions amended
3.3.4 via JM: Excess baggage charges: provisions amended

via QF: Excess baggage charges: provisions deleted

3.36.6 via BA: Excess baggage carrier tables: provisions amended

Jamaica: provisions added

various amounts updated

3.36.18 via LO: Table 1: amended
3.3.6.21 via MS: Table 1: area description amended
3.36.26 via PR: Table 1: amended

5. Carrier Surcharges

5 IATA Carbon Offset Scheme Codes added

5.1 via AA: Fuel Surcharges: provisions amended

5.7.1 First Class Charges (Europe-Korea): replaced by improved si

surcharge

3 Discounts

6
62.36 via AA: UM handling fees: amounts amended
62.42 via AA: Children and Infants: provisions amended

Interline Carriers
So 2 x Chapter re-named to Reservations and Ancillary Services

Passenger Transportation
Chapter heading re-named to Passenger Acceptance

and 3

Separated list for carrier exceptions on fare component limitations

al Additional provisions for validating the applicable fare for the HIP

Higher Intermediate Points: tables amended and table added for

1.2 First Class Exceptions: Mexico deleted from North Atlantic-Europe

3. Baggage

3.1.8.1 via AC: Live animals (pets): provisions amended

3.1.8.2 via AC/AS: Special provisions for pets in the cabin: provisions
amended

3.1.83 via AC: Containers: provisions amended

3.1.8.4 via AC: Charges for live animals: provisions amended

3.2.2.1 via BA: Checked baggage - Free Baggage Allowance: provisions
amended

3.23.2 via BA: provisions amended

online

3.2.83 via PR: Special regulations - Other Sporting Equipment: Surfboard

3.3.2.1 via AABA/JM/KU/LO/MS/PR: Checked baggage - free allowance:

3.36.15 via JM: Excess baggage carrier tables: Table 2: between UK and

3.36.16 via KE: Excess baggage carrier tables: Table 1 and Table 3:

eating

12.2.106
12.2.144
122177
12.2.178

12:2:179

13.
13.4

1356:1.3
13.7.4.1

15.
15.12

Paragraph headings and content have all been revamped following

new provisions on acceptance of passengers requiring special
assistance.

Guidelines for incapacitated passengers, mental patients, blind

and deaf passengers and the like have been replaced with
passengers requiring special assistance or passengers with
reduced mobility as the case may be.

Provisions for cabin attendant, smoking on board and former IATA

provisions for acceptance of expectant mothers and newborn
babies have been deleted.

Added new medical clearance guidelines to determine fitness to fly

plus a new quick reference of diagnosis and incubation periods for
important diseases, including SARS and Swine Flu.

New provisions added for US Department of Transportation Rule

on Oversales (Denied Boarding)

via CI/QF: Stretcher Passenger - Carrier specific provisions

amended

Payment and Refunds

Means of Payment: moved from 8.16
Currency
Applicable Currency for Fares and Charges: Nepal removed from
US Dollar table, Laos name changed

Source of rates of exchange for Argentina, Armenia, Australia,

Denmark, Ethiopia, Kenya, Kyrgyzstan, Mexico, Norway, Sweden

changed, for Bolivia and Guinea deleted, for Nepal, Saudi Arabia
added new

Example revised to correct country of commencement and which

currency applies

Taxes/Fees/Charges

New Taxes introduced:

Latvia: Transit Passenger Service Fee (OH)

Papua New Guinea: Airport Security Charge (NX)
Syria: Airport Tax and Exit Fee (FY)

Tajikistan: Passenger Service Charge (TJ)

Tajikistan: Terminal Use Charge (NT)

Tanzania: Airport Service Charge (Zanzibar) (NN)

Taxes/ Fees/ Charges amended for:

Argentina, Armenia, Australia, Austria, Chinese Taipei, Colombia,

Croatia, Cyprus, Egypt, Estonia, Fiji, France, French Polynesia,
Germany, Ghana, Guadeloupe, Hungary, India, Ireland, Italy,
Japan, Jordan, Latvia, Luxembourg, Mauritius, Mexico,
Netherlands Antilles, Nigeria, Norfolk Islands, Poland, Romania,
Russia, Serbia, Slovakia, Spain, Sweden, Switzerland, Syria,
Thailand, Turkey, Turks and Caicos Islands, United Kingdom,
United States of America, Virgin Islands, British

. Passenger Ticket

New. ticket notices based on the Montreal Convention after

receiving government approval

List of BSP countries updated

New service codes for IATA carbon offset scheme (OE/OF/OG)

and penalty fee (OD)

Endorsements & Ticket Alterations

Netting (Electronic Tickets Only): New recommended practice

Carriers’ Special Regulations

4.
9.

MS: children and unaccompanied minors provisions amended

RA: provisions amended

© 2009 IATA/SITA
©2009 IATA/SITA

Index by Chapter Contents

Editorial J!
Index by Chapters iv
Product Information 4
What books to use xix
How to contact us xxi
How to subscribe xxil
Subscription Order Form xxili
Change of address Xxiv
Coding/ Decoding 1
City codes - coding 1
City codes - decoding 9
Country codes - decoding 17
Country codes - coding 18
State, Province, Territory codes 19
Scheduled Passenger Airlines 20
Airline Designators - Encode 20
Airline Designators - Numeric Decode 21
Airline Designators - Decode 23
IATA Members List 27
Cities sharing the same airport 28
Cities with multiple airports 29
1 Abbreviations and Definitions 31
1 Contents 3
fli Abbreviations 31
ilaslml Fare type 31
dats Fare basis 31
Alls Seasonal codes - general application 31
1.1.2 Months and days 31
1.1.3 Global Indicators 31
11.4 Geographical codes 31
1.1.5 Miscellaneous abbreviations a1
1.1.6 Signs 31
11.7 Symbols $ at
1.1.8 Time 31
12 Definitions 31
qa) Terms 31
1.2.2 Areas 39
12.3 Tariff Coordinating Conference Sub-areas 39
12.4 Other sub-groupings 40
1.:2:5. Freedoms of the air 40
Map of IATA Traffic Conference Areas 42
2 Application of Tariff 43
2 Contents 43
‘21 General rules in fare application 43
PRR Changes in fares and rules/ fare guarantee 43
{2 ri Exceptions by country 43
21.1.2 Exceptions by carrier 44
21.1.8 Special provisions by carrier for fares within Area 1 45
21.2 Applicability of fares 45
214.3 Different carriers in a fare 45
214 Intentionally left blank 45
2.185 Fare types 45
ria Bp Normal fare 45
215.2 Special fares 45
PR BR) Cabotage fares 45
2.1.5.4 Fares established as a percentage 46
216 Fares for different classes of service 46
2.1.6.1 First class fares 46
2.1.6.2 Intermediate/Business class fares 46

Economy class fares 46 256.2

Validity 46 2517:
Validity of tickets 46 2.5.8
Validity of fares 46 2.6
Minimum/ maximum stay requirements 46 2.6.1
Counting of days 46 2.6.1.1
Counting of month(s) 46 pois
Counting of year 46 6.3
Minimum stay 46 2.6:3:1
Maximum stay 47 26.3.2
Minimum/ maximum stay: Transatlantic/ 2:7:
Transpacific reference chart 47 27:1
Minimum/ maximum stay Area 1 reference chart 48 2.7.4.1
Stopovers 49 i 27:2
Definition/ Conditions of stopovers 49 i 27:8
Counting of stopovers 50 : 274844
Transfers 50 i 27.3.2
Definition of transfers 50 2.7.33
Counting of transfers 50 2.7.4
Group travel 50 2.7.41
Counting of group passengers 50 2.74.2
Assembly point concept 50 aD;
Travel together 51 27:51
Upper Class Group Travel Gini 275.2
Published fares and add-ons 51 276
Carrier fare selection criteria 2.7.6.1
within Europe © 51 : 28
Fare Components within the Europe Sub-area 51 28.1
Mileage system/ routings hij 281.1
Mileage calculation 51 281.2
Applicable fare when mileage within MPM 51 2813
Applicable fare when mileage exceeded 51 ; 281.4
Mileage exceptions 52 5 2.815
Area 1 - Rio de Janeiro/ Sao Paulo: 282
TPM/ MPM provisions 52 pee ry
South Atlantic TPM shortcut 52 2.9.1
Ethiopian Government Order 52 2.91.1
Canary Islands - Canada/ Mexico/ USA 52 ; 29.2
Extra mileage allowance (EMA) 5 52 7 292.1
Area 1 EMA 52 20.2.2
Area 2 EMA 52 i 292.3
Area 3 EMA 53 i 293
Area 12 via the Atlantic EMA 53 pa 293.1
Area 23 EMA 53 210
Area 31 via the Pacific EMA 53 3 21041
Area 1 - EMA Carrier Exceptions 3 53 4
Between Areas 1 and 2/ 8 via the Atlantic - 2104.2
EMA Carrier Exceptions 55 2102
Between 1 and 3 via the Pacific - 2102.1
EMA Carrier Exceptions 58 Sta a
Add-on Mileages - Carrier Exceptions. 61 210.23
Routing References - Application of specified routings 61 2103
Specified routings 62 210.4
Area 1 - Specified Routings 62 B2:10.4.1
Area 2 - Specified Routings 62 0.40
Area 3 - Specified Routings 63
Between Areas 1 and 2 via Atlantic - Specified Routings 63
Between Areas 2 and 3 - Specified Routings 63
Between Areas 1 and 3 via Pacific - Specified Routings ~ 63
Area 1 - Carrier Routing Exceptions 63
Between Areas 1 and 2 via Atlantic -
Carrier Routing Exceptions 64 :
Between Areas 1 and 3 via Pacific - 5
Carrier Routing Exceptions 64
Area 2 - Carrier Routing Exceptions 64 :
Between Areas 2 and 3 - Carrier Routing Exceptions Bt =
Fare construction 212
Fare construction principles - How to proceed 64
Basic fare construction principles 65
Pricing unit concept 65
Sequence of checks =
Applicable fares J
Constructed fares &

Add-on constructions

Unpublished Fares

Fares based on a percentage of another fare

Global indicators

Construction rules for journeys

How to determine the fare for a journey

“Slicing and dicing” an itinerary

Normal fare flow charts

How to assess a journey

RT, CT, Od journeys

OW journeys

Construction rules for individual pricing units

One way pricing units

OW backhaul check (BHC)

Round trip pricing units

Circle trip pricing units

Circle trip construction

Circle trip minimum check (CTM)

Circle trips - unreasonable connections

Round the world fares

Round the world fare construction

Round the world minimum check (RWM)

Normal fare open jaw (NOJ)

Definition

NOJ fare construction

Special fare open jaw

Fare construction for special fare open jaw

Limitations on indirect travel

Fare component limitations

General limitations

Additional limitations at the origin point

TC1/TC31 limitations at intermediate point
Additional limitations by country
Limitations by carrier/country

Journey limitations

Higher intermediate point (HIP) check

HIP check for normal and special fares

HIP exceptions by countries

HIP check - normal fares

General application

HIP exceptions by carrier

Higher intermediate points - exception tables
HIP check - special fares
General application
Surface sectors
Fare calculation methods

10:11 Using the through fare over the unflown sector

Quoting fares for actual flown portions

Permissible surface sectors

Area 1

Area 2

Area 3

Surface sector provisions

Circle trips with surface sectors

Circle trips - unreasonable connections

Circle Trip Normal and Special fares -
Routes considered to have no reasonable
direct scheduled air service

Combinations
End-on combination

Side trip combination

Local combination

Combination of USA domestic fares with

international fares

Mixed class construction

Mixed Class Sector(s) within a fare component

Intermediate/Business Class Fare Exceptions
First Class Flex Fare Exceptions

An entire fare component in a higher class

An entire pricing unit in a higher class
Mixed class carrier exceptions

Summary of steps and checks

Index by Chapter Contents

3 Baggage 84
3 Contents 84
3.1 General baggage rules 84
3.1.1 Categories of baggage 84
3.1.1.1 Checked baggage 84
Chalks Unchecked baggage 84
3.1.1.3 In-bond'baggage 85
3.1.1.4 Pooled baggage 85
3.1.1.5 Mixed class travel baggage 85
3.1.1.6 Baggage shipped as cargo 85
31.1.7 Baggage air-sea transportation 85
aril Baggage conditions of
acceplance 85
3.1.3 Delivery of checked baggage 86
3.1.4 Baggage liability 86
3.1.4.4 Baggage claims and time limitations on claims
and actions 86
i145: Permissible items in passenger's baggage 87
3.1.6.1 Items carried with the approval of the carrier(s) 87
3.1.5.2 Items carried with the approval of the carrier(s)
as checked baggage only 87
3.1.6 Acceptance of power-driven wheelchairs as checked
baggage 87
3.1.6.1 Wheelchairs carried with the approval of carrier(s) 87
3.1.7 Excess value baggage 87
3.1.7.1 Valuation limit of baggage 87
3.1.8 Special baggage 88
3.1.8.1 Live animals (pets) 88
3182 Special provisions for pets in the cabin 89
3i1:8:3 Containers 89
3.18.4 Charges for live animals 89
3.1.85 Special items other than animals 90
3.1.8.6 Cabin Baggage 91
3.1.9 Dangerous goods in passenger's baggage 91
3.1.8.1 Restricted articles 91
3.1.9.2 Firearms 91
3.1.9.3 Explosives 91
3.1.10 Maximum weight and dimensions 92]
3.2 Baggage weight concept 92
3.2.1 Baggage weight - area of application 92
3.2.2 Free baggage allowance 92
3.2.21 Checked baggage 92
8:2:2:2 Carry on items 93
3.2.3 Excess baggage charges 93
3.2.3.1 Conversion table (pounds to kilograms) 93
3.2.3.2 Normal regulations 93
3.2.38 Special regulations 94
3:8 Baggage piece concept 96
3.3.1 Baggage piece - area of application 96
3.3.2 Free baggage allowance 96
3.3.2.1 Checked baggage 96
3.3.22 Carry on items 107
3.3.3 Excess baggage regulations 108
3.3.3.1 Normal regulations 108
34618:2 Special regulations 108
3.3.4 Excess baggage charges 109
3.35 Excess baggage industry tables 111
3.3.5.1 Area 12: USA - Central, Southern Africa
(via the North Atlantic) 111
3.3.5.2 Area 81: USA - China excluding Hong Kong SAR
and Macao SAR 111
3.36.3 Area 1: (via USA) 111
3.3.54 Area 12/ 123: Canada - Middle East/ Africa/
Area 3 (via the North Atlantic) 112
3.3.6.5 Area 31: Canada/ Central and South America -
Area 3, except Japan (via the North and Central Pacific) 113
3.3.5.6 Area 31: Area 1 (except USA) - Japan
(via the North and Central Pacific) 114
3.3.5.7 Area 31: Area 1 (except USA) - Korea (Rep. of)
(via the North and Central Pacific) 114

© 2009 IATA/SITA
Index by Chapter Contents

3.35.8 Area 1: Canada - Area 1 114

3.35.9 Area 31: Area 3 (exc Guam/ Pakistan) -
Argentina/ Bolivia/ Brazil/ Chile/ Panama/ Paraguay/
Peru/ Uruguay (via N/C Pacific) 114
3.35.10 Area 31: Japan/ Korea (Rep. of) - USA
(via the North and Central Pacific) 114
3.35.11 Areal 114
3.3.6 Excess baggage carrier tables 115
3.3.6.1 American Airlines (AA) 115
Bi8I6H2 Air Canada (AC) 116
3.36.2 to/from Canada (except to/from Brazil) - via AC 116
3.36.2 between Canada and Brazil - via AC 116
33.6.2 to/from USA - via AC 116
0:86:68 Air-India (Al) 117
3.36.4 Alaska Airlines (AS) 117
A300 Royal Air Maroc (AT) 118
3.36.6 British Airways (BA) 118
3.36.7 Caribbean Airlines (BW) 118
3.36.8 Air China International (CA) 118
3.36.9 China Airlines (Cl) 119
3.36.10 Cathay Pacific Airways (CX) 120
3.36.11 Emirates (EK) 122
3.36.12 Air Pacific (FJ) 122
3.36.13 Iberia (IB) 122
3.36.14 Japan Airlines (JL) 122
3.36.15 Air Jamaica (JM) 123
3.36.16 Korean Air Lines (KE) 124
3.36.17 Kuwait Airways (KU) 125
3.36.18 LOT - Polish Airlines (LO) 126
3.36.19 MALEV - Hungarian Airlines (MA) 126
3.36.20 Malaysia Airlines (MH) 126
3.36.21 Egyptair (MS) 127
3.36.22 All Nippon Airways (NH) 127
3.36.28 Air New Zealand (NZ) 127
3.36.24 Austrian Airlines (OS) 127
3.36.25 Asiana Airlines (OZ) 129
3.3.6.26 Philippine Airlines (PR) 130
3.36.27 Qantas Airways (QF) 130
3.36.28 Royal Jordanian (RJ) 131
3.36.29 Singapore Airlines (SQ) 131
3.36.30 Turkish Airlines (TK) 131
3.36.31 TAP - Air Portugal (TP) 131
3.36.32 Virgin Atlantic (VS) 131
4 Industry Remuneration 133
4 Contents 133
4.1 Agency commission 133
4.1 Important Notice 133
41.1 Rates of commission for international transportation 133
41.2 Rates of commission for domestic transportation 133
5 Carrier Surcharges 134
5 Contents 134
iol) =r-FuelSurcharges == lA 134
5:2 Security Surcharges 187
518 Canada Navigation Surcharge 137
5.4 Facilitation Surcharges 138
55 Terminal Surcharges 138
5.6 Baggage Hold and Inspection Surcharges 138
5.7 Seating Surcharge 138
6.7.1 Improved Seating Surcharge 138
57.2 Sleeper Surcharge 138
57.3 Business/ Economy Plus Surcharge 138
5.8 Paper Ticket Surcharge 139
5.8.1 General 139
5.8.2 List of service fees by carrier 139
59 Other fees and charges 139

©2008 |ATA/SITA

6 Discounts 140
6 Contents 140
6.1 Summary 140
6.2 Infants and children 140
6:21 Accompanied infants - discount for accompanied infants 140
6.2.2 Accompanied children - discount for accompanied
children 141
6.2.3 Unaccompanied minors 142
6.2.3.1 Applicable fare 142
GiAEi2: Provisions for carriage 142
6.2.3.3 Request for carriage - Handling Advice 142
6.2.3.4 Identification 143
6.2.3.5 Travel documents 143
6.2.3.6 UM handling fees and other surcharges -
applied by carriers 143
6.24 Exceptions and additional rules 144
6.2.4.1 Government safety requirements for infants 144
6.24.2 Children and infants - Exceptions by cartier 144
6.24.3 Exceptions by carrier - Area 1 149
6.24.4 Accompanied travel (see also 6.2.4.2) 149
6.2.5 Children/infants ticket validity 149
6.2.6 Children/infants ticketing 149
6.2.7 Children/infants charges, surcharges 149
6.3 Student Discounts 149
6.3.1 Student Fares 149
6.3.2 International Airlines Certificate for Student Fares 150
6.4 Ships’ Crews 151
6.4.1 Group Fares for Ships' Crews 151
6.4.2 Individual Fares for Ships’ Crews 162
6.5 Seaman's Reductions (Government Orders) 153
6.5.1 SEAMEN - BELGIUM /
LUXEMBOURG 153
6.5.2 SEAMEN - CHINESE TAIPEI 153
6.5.3 SEAMEN - CROATIA 153
6.5.4 SEAMEN - FIJI ifs)
6.5.5 SEAMEN - FINLAND 153
6.5.6 SEAMEN - FRANCE 154
6.5.7 SEAMEN - GERMANY 154
6.5.8 SEAMEN - GREECE 154
6.5.9 SEAMEN - ICELAND 165
6.5.10 SEAMEN - IRELAND fala)
6.5.11 SEAMEN - ISRAEL ifs)
6.5.12 SEAMEN - ITALY 1566
6513 SEAMEN - KOREA (DEM. PEOPLE'S REP. OF),
KOREA (REP. OF) 156
6.5.14 SEAMEN - LIBERIA 156
6.5.15 SEAMEN - MALAYSIA 156
6.5.16 SEAMEN - MOROCCO 156
6.5.17 SEAMEN - NETHERLANDS 156
6.5.18 SEAMEN - NEW ZEALAND 167
6.5.19 SEAMEN - PANAMA 157
6.5.20 SEAMEN - SCANDINAVIA 157
6.5.21 SEAMEN - SINGAPORE 1567
6.5.22 SEAMEN - SLOVENIA 158
6.5.23 SEAMEN - SPAIN 158
6.5.24 SEAMEN - TUNISIA 158
6.5.25 SEAMEN - TURKEY 158
6.5.26 SEAMEN - UK 158
6.5.26.1 Other Conditions 159
6.6 Tour Conductors 159
6.6.1 Tour Conductors - Application 159
6.6.2 Tour Conductors - Definitions 159
6.6.3 Tour Conductors - Qualifying conditions aise)
6.6.4 Tour Conductors - Successive 159
6.6.5 Tour Conductors - Qualifying group size 159
6.6.6 Tour Conductor travel 159
6.6.7 Tour Conductors - Travel to/from an assembly point 159
6.6.8 Tour Conductors - Application 160
6.6.9 Tour Conductors - Promotional material 160
6.6.10 Tour Conductors - Approval 160
6.6.11 Tour Conductors - Filing of documents 160
vi

Tour Conductors - Modification of tour itinerary

Tour Conductors - Sale of ticket

Tour Conductors - Ticketing

Tour Conductors - Baggage, meals and transfers

Foreign Workers

Foreign Workers - Aeroflot

Finnish workers employed in Russia

Foreign Workers - Alitalia

Italian workers employed abroad

Philippine workers employed in Italy

Foreign Workers - Austrian Airlines:

Serbian and Montenegrin workers employed in Austria

Croatian workers employed in Austria

Philippine and Tunisian workers employed in Austria

Foreign Workers - Iberia

Spanish workers employed abroad

Spanish workers in Morocco, Moroccan workers

in Spain

160
160
160
160
161
161
161
161
161
161
161
161
162
162
162
162

162

7 Reservations and Ancillary Services 163

Contents

Protection of Privacy and Processing of Personal Data

General

Definitions

Quality of data

Information to data subject

Right of access

Special categories of data

Obligation to notify the supervisory authority

Data security

Transfer of data to third countries

Personal data - TCH

Allocation of Space - Area 1

Reconfirmation Procedures

Definition

General

Area 1

Communication Costs

Reservations guidelines for passengers requiring

special assistance

Incapacitated passengers
Action by booking carrier

Passengers requiring Medical Clearance

~ Passengers not requiring Medical Clearance

Action by receiving reservations offices

Firming and Pre-Flight Checks
Definition

General

"No Record" Passenger

Definition

General

Missed Connections

Definition

General

Reservations procedures for APEX type fares

APEX reservations - General
Exceptions by carrier

Reservations for international travel - APEX

Duplicate Reservations

Definition

General

Protecting Reservations

Cancellations

General

Late cancellation

Schedule Change

Definition of terms

Schedule change action

Groups

Minimum Connecting Time

Check-in Time

Mandatory Fare Quote & Enforced Ticket Time Limit

163
163
163
163
163
163
163
163
163
163
163
164
164
164
164
164
164
164

164
164
164
164
164
165
165
165
165
165
165
165
165
165
165
165
165
165
165
166
166
166
166
166
166
166
166
166
166
166
166
167
167

AZ]
lita
7.47.3
7.17.4
717.5
7.18
7:18:
7.18.2
7.19

7.20

7.20.1
7.20.2
7.20.3

7.20.4

Index by Chapter Contents

Objective 167
Definition : 167
Application 167
Failure to comply with ticketing time limits 168
Carrier ticketing time limits 168
No-show a 168
Definition of Terms 168
General 168
Ground Transport Services 168
Airline Designators 169
Definition of terms 169
Use of airline designators 169
Use of airline designators by railway, ferry and

bus companies 169

Controlled duplication 169

8 Passenger Acceptance 170

8 Contents 170
8.1 Refusal and limitation of carriage 170
8.1.1 Right to refuse carriage 170
8.1.2 Limitation on carriage 171
8.1.3 Carrier provisions 171
8.1.4 Passports and Visas 171
8.2 Expectant Mothers and Newborn Babies 171
8.2.1 Carrier rules 171
8.2.2 Incubators 171
8.3 Inadmissible Passengers/Deportees 171
8.3.1 Definition of terms 171
B:312 inadmissible Passengers 171
8.3.2.1 Applicable fare and expenses 171
8.3.2.2 Ticketing & reservations 171
8.3.2.3 Deportees 172
8.4 Passengers Requiring Special Assistance 172.
8.4.1 Definitions 172 |
8.4.2 Categories 172 |
8.4.3 Medical Cases 172
8.4.4 Acceptance 172
8.4.4.1 General 172
8.4.42 Exceptions 172 |
8.4.43 Limitations : 172 |
8.4.5 Medical Clearance 172 |
8.4.5.1 Not Required 172
8.4.5.2 Required 172
8.4.6 ~ Flow of Information 172
8.4.6.1 Submission of information 172
8.4.6.2 Information Sheet for Passengers Requiring
Special Assistance (optional) 172
8486.3 Medical Information (MEDIF) 174
8.46.4 Frequent Traveller's Medical Card (FREMEC) 176
8.4.7 Feedback, Finalising Action and Ticketing 176
8.47.1 Feedback and Finalising Action 176
8.4.7.2 Ticketing 176
8.4.8 Stretcher Passengers 177
8.4.8.1 General 177
8.4.8.2 Carrier specific provisions 177
8.5 Charges for Oxygen Service 180
8.6 Carriage of Passengers with Reduced Mobility and
Escort Requirement 182
8.6.1 General 182
8.6.2 Embarkation and disembarkation 182
8.6.2.1 Carrier requirements 182
8.6.3 Maximum number and escort requirement 182 rl
86.4 Evacuation procedure 182
8.6.5 Seat assignments 182
86.5.1 General 182
8.6.5.2 Seat assignment guidelines 182
8.6.6 Carrier provisions 182
8.6.6.1 Definition of Non-ambulatory Passengers 182
8.6.6.2 Conditions of Acceptance 183
8.6.6.3 Maximum Number of Nonambulatory Passengers 183
8.7 Group Travel of Passengers with Reduced Mobility 184 fi

© 2009 IATA/SITA
Index by Chapter Contents
BET 1 Seat assignment 184 9.3 Refunds 202
8.7.2 Safety 184 9.3.1 Definitions 202
8.7.3 Briefing of escorts 184 9.3.2 Involuntary refunds 202
8.8 Passengers Exposed to a Health Hazard 184 9.3.2.1 Involuntary refund
calculation 202
8.8.1 Definition of terms 184 9.32.2 Procedures for refunds by carrier 203
8.8.2 Recommended guidelines 184 9.3.2.3 Exceptions by countries 203
8.8.3 Specific carrier provisions 184 9.3.3 Voluntary Refunds 203
8.9 Fitness to Fly 184 9.33.1 Voluntary refund calculation 203
8.9.1 Responsibility for medical clearance 184 9.332 Voluntary refunds - payment by
credit card 203
8.9.2 General guidelines for medical clearance 184 9.33.3 Voluntary refunds -
payment by government
8.93 Passenger categories 184 transportation request 203
8.94 Logistics of medical clearance 184 0.3.3.4 Refund by issuing offices 204
8.95 Special services 185 9.34 Refund / rerouting in case of death 204
8.9.6 Special medical guidelines 185 9.3.4.1 Definitions 204
8.96.1 Quick reference of diagnosis 185 9.34.2 Before commencement of travel 204
8.96.2 Incubation and Infectivity 188 9.34.3 After commencement of travel 204
8.10 Passengers Occupying Two Seats 188 9.3.4.4 Exceptions by carrier 204
8.101 Additional charge 188 9.3.4.5 Exceptions by country 204
8.10.2 Ticketing procedures for passenger with extra seat 188 9.35 Refund through
or by authority of carriers’ refund offices 204
8.10.3 Carrier provisions 188 9.36 Refund after expiry date of document 204
8.11 Passenger Expenses En Route 189 9.3.6.1 Refund assessment 204
BARES Qerieral ie 9.36.2 Time limitation for refund request my)
8.11.2 Physical arrangements, hotels, meals and 937 Limitations 204
SAEEL E ae 6d Chis bpd General 204
8.11.3 Specific carrier provisions 189 937.2 Non-acceptance by carrier 205
8.11.4 Absorption of passenger expenses due to 937.3 Area 1 exception 205
iil AEE) ii 9.3.8 invalidating refunded flight / exchange coupons 205
8.12 Denied Boarding Compensation 190 0.3.9 Refund/service charge 205
8.12.1 US Government Rules on Oversales 190 9.3.10 Refund of taxes/fees/charges 205
Sl IR es DBTinlonS itl 9.4 Lost ticket/ MCO/MPD 208
8.12.12 Applicability . 190 0.4.1 General 206
8.12.18 Policy regarding denied boarding 190 9.4.2 Authority to replace lost
document 206
8.12.14 Carriers to request volunteers for denied boarding 190 9.43 Replacement
procedure 206
8.12.15 Boarding priority rules 191 9.4.4 Service Charges - lost ticket 206
8.12.16 Amount of DBC for passengers denied boarding 9.45 Time limitation for
refund request of lost ticket/ traffic
involuntarily 191 document 206
8.12.1.7 Exceptions to eligibility for DBC 191 9.4.6 US exception 207
8.12.1.8 Denied boarding compensation 191 9.5 No show charges 207
8.12.1.9 Written explanation of DBC and borading priorities 191
8.12.1.10 Report of passengers denied confirmed space 191
8.12.1.11 Public disclosure of deliberate overbooking and 10 Affinity/Incentive
Group 208
boarding procedures 191
8.12.2 Carrier Exceptions From/To/Within USA 192
8.12.3 Carrier Exceptions From/To/Within USA - Area 1 192 10 Contents 208
10.1 Affinity/Incentive Group 208
ROR rows 1 10.1.1 Affinity Group Definition 208
9 Payment, PTA and Refunds 194 10.1.2 Incentive Group Definition Eres
10.1.3 Documentation 208
10.1.4 Payment and ticketing 208
9 TIE Jt 101.5 Rerouting 208
il Rall FCN J 10.1.6 Refund for cancellation and no-show 208
9.1.1 Cash payment 194 10.2 Application for Affinity Group Fares 209
91.2 Instalment credit (credit travel or ‘fly now pay later’) 194 10.3 Application
for Incentive Group Fares 211
9.1.3 Settlement by agents 194
9.1.4 Tickets issued outside the Philippines 194
94.5 Means of payment 194 <] Currency D{9
9.2 Prepaid ticket advice 194
9.2.1 PTA - General 194
922 Outgoing PTA YEA ahaa 184 alld fContentsy. ats © : 212
92.21 Issuance of MCO, MPD and PTA 194 iz Currency Regulations 212
9.2.22 PTA initiated by the passenger 194 11.1.1 General 212
9.2.2.3 Actions by Outgoing PTA office 194 11.1.2 Definitions 212
9224 Predesignated PTA Points 195 11.2 Applicable Currency for Fares and Related
Charges 212
9.2.25 Restrictions regarding collection of PTAs 195 aby fri Exceptions by carrier
212
9.2.3 Carrier specific PTA information 195 11.2.2 NUC values 212
924 Completion of an MCO for a PTA 199 11.8 Construction of unpublished fares 212
9.2.4.1 Quick reference guide to manual completion 199 11.4 Payment of local
currency fares 213
92.42 Example of a completed-manual MCO for PTA 200 11.44 Combination of local
currency fares 213
92.43 Example of an automated PTA MCO 200 11.5 Currency procedure for Refunds 213
92.4.4 Example of a PTA MPD 200 11.5.1 Raitinds for partly used tickets 213
92.5 Incoming PTA 201 11.5.2 Exceptions 213
9251 Restrictions regarding issuance of tickets against PTAs 201 11.6 MCOMPDs and
PTAs : 213
92.52 Example of a Transitional Automated Ticket (TAT) 11.6.1 Currency shown on
traffic documents / transportation 8
issued against a PTA 202 orders 14
926 PTA refunds and cancellations 202 n.7 Means of payment 214
©2009 IATA/SITA viii

11.8 EMU information 214

11.9 Sources for Bankers Rates of Exchange 214
11.10 Currency names, codes, rounding units and
acceptability 217
11.41 Currency procedures 222
11.41.14 General Instructions 222
11.1412 Applicable fares 222
1111.3 Fares established as a percentage of normal fare 222
12 Taxes / Fees / Charges 224
12 Contents 224
12.1 Ticketable Taxes/Fees/Charges - General 224
121) Definitions 224
12.1.2 General Conditions 225
12:13 Taxes Refund and Rerouting 225
1 12.1.4 Decoding of Taxes 225
12 ES Decoding of tax codes 228
12.2 Taxes/Fees/Charges by Country 230
12.2.1 Afghanistan (AF) 230
EEE Albania (AL) 230
12.2.3 Algeria (DZ) 230
12.2.4 American Samoa (AS) 230
12.2.5 Angola (AO) 230
12.2.6 Anguilla (Al) 231
fps Antigua and Barbuda (AG) 231
12.2.8 Argentina (AR) 231
12.2.9 Armenia (AM) 232
122.10 Aruba (AW) 232
12.2.1 Australia (AU) 233
12.2.12 Austria (AT) 235
12.2.13 Azerbaijan (AZ) 235
12.214 Bahamas (BS) 235
So 12.2.15 Bahrain (BH) 236
122.16 Bangladesh (BD) 236
12.2.17 Barbados (BB) 236
12.2.18 Belarus (BY) 236
3 12.219 Belgium (BE) 237
122.20 Belize (BZ) 237
122.21 Benin (BJ) 237
12.222 Bermuda (BM) 238
12.2.23 Bolivia (BO) 238
12.2.24 Bosnia & Herzegovina (BA) 238
2 12.2.25 Botswana (BW) 238
kc: 2.2.26 Brazil (BR) : 239
12.2.27 Brunei Darussalam (BN) 239
12228 Bulgaria (BG) 239
12.229 Burkina Faso (BF) 239
12.2.30 Burundi (Bl) 240
12.2.31 Cambodia (KH) 240
12.232 Cameroon (CM) 240
122.33 Canada (CA) 240
122.34 Cape Verde Islands (CV) 241
122.35 Cayman Islands (KY) 241
122.36 Central African Rep. (CF) 242
122.37 Chad (TD) 242
122.38 Chile (CL) 242
12.2.39 China (People's Republic of) (CN) 242
12.2.40 Chinese Taipei (TW) 243
12.2.41 Christmas Island (CX) 243
122.42 Cocos (Keeling) Islands (CC) 243
2.2.43 Colombia (CO) 243
122.44 Comoros (KM) 244
122.45 Congo (Brazzaville) (CG) 244
12.246 Congo (Kinshasa) (CD) 245
122.47 Costa Rica (CR) 245
Cote d'Ivoire (Cl) 245
Croatia (HR) 246
Cyprus (CY) 246
Czech Republic (C2) 247
Denmark (DK) 247
Djibouti (DJ) 247
Dominica (DM) 247

12.2.55
12.2.56
12.2.57
12.2.58
12.2.59
12.2.60
12.2.61
122.62
12.2.63
12.2.64
12.265
12.2.66
12.2.67
12.2.68
12:2.69
12.2.70
12.2.71
212072
12.2.73
12.2.74
122.75
12.2.76
12:2.77
12.2.78
12,2:79
12.2.80
12.2.81
12.2.82
12.2.83
12.2.84
12.2.85
12.2.86
122.87
12.2.88
12.2.89
12.2.90
12,2.91
12.2.92
12.2.93
12.2.94
12.2.95
12.2.96
ikki
12.2.98
12.2.99
12.2100

12.2.101

12.2.102
12.2,103
12.2104
12.2.105
12.2,106
12.2.107
12.2.108
12.2,109
122.110
122.111
122.112
122.113
122.114
122118
122.116
12.2117
12.2.118
122.119
122.120
12.2.121
12:2:12%
122.123
12.2.124
122.125
12.2.126
12.2.127
12.2.128
122129

Index by Chapter Contents

Dominican Republic (DO)

Ecuador (EC)

Egypt (EG)

El Salvador (SV)
Equatorial Guinea (GQ)
Eritrea (ER)

Estonia (EE)
Ethiopia (ET)

Faroe Islands (FO)

Fiji (FJ)

Finland (Fl)

France (FR)

French Guiana (GF)

French Polynesia (PF)
Gabon (GA)
Gambia (GM)
Georgia (GE)
Germany (DE)
Ghana (GH)
Gibraltar (GI)
Greece (GR)
Greenland (GL)
Grenada (GD)
Guadeloupe (GP)
Guam (GU)
Guatemala (GT)
Guinea (GN)
Guinea-Bissau (GW)
Guyana (GY)

Haiti (HT)

Honduras (HN)
Hong Kong (SAR), China (HK)
Hungary (HU)
Iceland (IS)

India (IN)

Indonesia (ID)

Iran (IR)
Ireland (IE)

Israel (IL)

Italy (IT)

Ivory Coast (Cl)

Jamaica (JM)

Japan (JP)

Jordan (JO)
Kazakhstan (KZ)
Kenya (KE)

Korea (Dem. People's Republic of) (KP)

Korea (Rep. of) (KR)

Kuwait (KW)

Kyrgyzstan (KG)

Laos (People’s Dem. Rep.) (LA)

Latvia (LV)

Lebanon (LB)

Lesotho (LS)

Liberia (LR)

Libya (LY)

Lithuania (LT)
Luxembourg (LU)

Macao (SAR), China (MO)

Macedonia (FYROM) (MK)
Madagascar (MG)

Malawi (MW)

Malaysia (MY)

Maldives (MV)

Mali (ML)

Malta (MT)

Martinique (MQ)
Mauritania (MR)

Mauritius (MU)

Mexico (MX)

Moldova (MD)
Mongolia (MN)
Montenegro (ME)
Morocco (MA)
Mozambique (MZ)

247
248
248
248
249
249
249
249

249

253
253

254

256

258

259

© 2000 IATA/SITA
Index by Chapter Contents

12.2.130 Namibia (NA)

12.2.131 Nepal (NP)
12.2.132 Netherlands (NL)
12.2.133 Netherlands Antilles (AN)
12.2.134 New Caledonia (NC)
12.2135 New Zealand (NZ)
12.2.136 Nicaragua (NI)
12.2137 Niger (NE)
12.2.138 Nigeria (NG)
12.2.139 Norfolk Island (NF)
12.2.140 Norway (NO)
12.2141 Oman (OM)
12.2142 Pakistan (PK)
12.2.143 Panama (PA)
12.2144 Papua New Guinea (PG)
12.2.145 Paraguay (PY)
12.2146 Peru (PE)
12.2.147 Philippines (PH)
12.2.148 Poland (PL)
12.2.149 Portugal (PT)
12.2150 Puerto Rico (PR)
12.2151 Qatar (QA)
12.2.152 Réunion (RE)
12.2.153 Romania (RO)
12.2.154 Russia (RU)
122.1565 Rwanda (RW)
12.2.156 St. Kitts - Nevis (KN)
12.2.157 St. Lucia (LC)
122.158 St Vincent and The Grenadines (VC)
12.2159 Samoa (WS)
12,2.160 Sao Tomé and Principe (ST)
12.2161 Saudia Arabia (SA)
12.2.162 Senegal (SN)
12.2.163 Serbia (RS)
12.2.164 Seychelles (SC)
12.2.165 Sierra Leone (SL)
12.2.166 Singapore (SG)
12.2.167 Slovakia (SK)
122.168 Slovenia (SI)
122.169 Solomon Islands (SB)
122.170 South Africa (ZA)
12.2.171 Spain (ES)
12.2.172 Sri Lanka (LK)
122.173 Sudan (SD)
122.174 Suriname (SR)

122.175 Sweden (SE)

122.176 Switzerland (CH)

122.177 Syria (SY)

122.178 Tajikistan (TJ)

122.179 Tanzania (TZ)

12.2.180 Thailand (TH)

12.2.181 Togo (TG)

122.182 Tonga (TO)

122.183 Trinidad & Tobago (TT)

122.184 Tunisia (TN)

122.185 Turkey (TR)

122.186 Turkmenistan (TM)

122.187 Turks & Caicos Islands (TC)
122.188 Uganda (UG) -
12.2.189 Ukraine (UA)

12.2.190 United Arab Emirates (AE)

12.2.191 United Kingdom (GB)
12.2192 United States of America (US)
12.2193 Uruguay (UY)

12.2.194 Uzbekistan (UZ)

12.2195 Vanuatu (VU)

12.2196 Venezuela (VE)

12.2197 Viet Nam (VN)

12.2198 Virgin Islands, British (VG)

12.2.199 Virgin Islands, U.S. (V1)
12.2200 Yemen (YE)

12.2201 Zambia (ZM)

12.2202 Zimbabwe (ZW)

©2009 IATA/SITA

288

ee 288

288
289
289
291
299
299
299
299

13 Passenger Tickets: Part 1 301

13 Contents 301
13.1 General Issuance Procedure 301
18:1: SeparateTickets 301
18.1:2 Separate Coupons 301
18.1.3 Conjunction Tickets 301
13.1.4 Void Coupons 301
13.1.5 Imprinting Entries 301
axis Dates 301
18.1.5.2 Currency codes 301
13.1.5.3 Country codes 301
13.1.6 Interline agreements 301
13147 Insertion of Check-in Times 301
13.1.8 Validation of Tickets 301
13.1.9 Special Liability USA 301
131.10 Tickets with Fare Restrictions 301
feel] Responsibility of Agents for Ticketing Violations 302
13.112 Travel at the Correct Fare 302
| 13.1.13 Ticket Delivery 302
13.2 Honouring Procedure 302
13.2.1 General 302
182.2 Transferability 302
13.23 Coupon sequence and use 302
13.24 Altered and mutilated tickets 302
13.2.5 Expired tickets 302
18.3 Electronic Tickets 302
13.3.1 Overview 302
13.32 General Concepts for Interlining 302
13.3.3 Definitions of terms 302
13.34 ET coupons 302
13.3.4.1 General description 302
13.3.4.2 ET flight coupon(s) 303
18.3.5 Handling of Electronic Tickets 303
13.3.5.1 Concept of Control 303
13.3.5.2 Coupon Control 303
13.3.5.3 Historical Record 303
13.35.4 Handling of an ET by a Travel Agent 303
13.3.5.5 Handling of an ET by a Ticket Handler 303
13.3.5.6 Electronic Ticket Handling by the Validating Carrier 303
13.3.56.7 Control/Endorsement 303
13.3.6 Message procedures to transfer coupon control 303
13.3.6.1 General 303
13.3.62 Type of messages to transfer control PIERS
13.3.7 Displaying an Electronic Ticket 303
13.3.7.1 Primary criteria 303
13.3.7.2 Alternative criteria 303
13.3.8 Coupon status indicator 303
13.3.8.1 Status indicator codes 304
13.3.8.2 Final status codes 304
13.3.8.3 Interim status codes 304
133.84 How coupon status indicators work -
(applicable to each coupon) 304
13.3.9 Itinerary/receipts 305
133.91 General 305
| 133.92 Sample itinerary/Receipt on ATB2 stock 306
133.93 Sample of ltinerary/Receipt sent by e-mail and
printed on plain paper 307°
13.3.9.4 Sample Itinerary/Receipt with 2D barcode 308
13.83.10 FOID - Form of passenger check-in identification 308
13.3.1 Access to passenger departure areas 308
13.3.12 Additional ET transactions 308
13.3.12.1 Reservations change 308
13.3.12.2 Exchange/reissue 308
133.13 Collection of additional charges 308
13.4 New Ticket Notices 309
18:5 Paper Ticket Formats 310
13:51 Passenger ticket - General 310
13.5.1.1 Transitional automated tickets 310
13.56.1.2 Automated tickets 310
13.5.1.3 Standard Traffic Documents for Billing and
Settlement Plan 310

18.5.2
13.5.3
13.5.4
13.6
13.6.1
13.6.1.1
18.6.1.2
18.6.2
13.6.3
13.6.3.1
13.6.3.2
13.6.4

13.7
13.7.1
13.7.2
13.7.3
13.7.4
13.7.4.1
13.7.4.2
13.7.5
13.7.6
13.7.7
13.7.8

13.7.9
13.7.10
13.7.1
13.7.12
13.7.13
13.7.14
13.7.15
13.7.15.1
13.7.16.2

ed om

13.7.15.4
13.7.15.5
13.7.15.6
13.7.16

18.717

13.7.17.1
13.7.17.2
13.7.17.3
13.7.17.4
13.7175
13.7176
137.18

13.7.18.1
13.7.18.2
13.7.18.3
13.7.18.4
13.7.18.5
13.7.19

13.7.20

Coupon types for TAT 310

Coupon types (ATB2) 311
Ticket series 311
Quick Reference to Ticket Layouts 312
ET data elements 312
Sample ET display 1 312
Sample ET display 2 312
Transitional Automated Ticket 313
Automated Ticketing and Boarding Pass 313
ATB version 1: issued in the USA only 313
ATB version 2 314
Boxes in a manual passenger ticket and
baggage check 314
Passenger Ticket Boxes/Data Elements 315
‘Name of passenger’ box/data element 315
‘Fare'box/data element 315
‘Equivalent fare paid’ box/data element 315
‘Tax/Fee/Charge’ box / data element 316
General completion procedure 316
Not for Travel Agency Service Fees 316
‘Total’ box/data element 316
‘Form of payment’ : 317
‘Origin / destination’ gid
‘Conjunction tickets’ box/ ‘Conjunctive tickets’
data element 317
‘Issued in exchange for’ box/data element 318
‘Original issue’ box/data element 318
‘Endorsement / Restrictions’ (Carbon) box/data element 318
‘Date and place of issue’ box/data element 318
‘Allowance’ box/data element (baggage) 318
‘Not valid before’ and ‘Not valid after’ boxes 318
Board/Off points 319
When more than one ticket is issued for a journey 319
When a city is served by more than one airport 319
When a passenger arrives at one airport and departs
from another in the same city 319
Two or more cities with same city name 319
Surface transportation 319
Voiding unused flight coupons 320
Tour code (when required) 320
Fare basis 320
Primary code (mandatory) 320
Seasonal code (conditional) 320
Part of week code (conditional) 320
Part of day code (conditional) 320
Fare and passenger type code (conditional) 320
Fare level identifier (conditional) 321
‘Reservation boxes (‘Carrier’, ‘Flight/Class’, ‘Date’,
‘Time’, ‘Status’ = [18] 321
Carrier 321
Flight class 321
Date 322
Time 322
Status 322
‘Airline data’ box 322
‘Fare calculation’ area 322
Fare calculation data elements in an ET record 322
Fare component calculation 322
Additional sub-data elements for travel agents 322
Rules for Linear Entries in the Fare Calculation Area 322
Fare Calculation Mode Indicator 323
Automated Ticket and Boarding Pass (ATB) 323
General 323
Issuing and honouring ATB2 tickets 325
Good for Passage 325
Endorsement/restrictions 325
Form of payment 325
Manual handling of ATBs 325
Conjunction tickets (ATB2) 325
Examples of Ticket Issue 326
Student fare for passenger with firm booking 326
Inclusive tour ticket where no fare is shown 326
Inclusive tour ticket showing a surcharge but no fare 327
Contract bulk inclusive tour (CBIT) 327

Index by Chapter Contents

13.9.5 Group IT 327

13.9.6 Accompanied minors 328

13.9.7 Preparation of ticket purchased at European family fare 328

13.9.8 Inadmissible Passengers (INAD) 329

13.9.9 Ticket issuance for deportee 330

13.9.10 Local combination of normal and special fares 330

13.9.11 APEX fare with surface sector 331

13.9.12 Ticketing procedure for extra seat for passenger comfort 331

13.9.13 Stretcher accommodation 332 |

13.9.14 Example of 3 conjunctive electronic tickets

(ET Summary: Validating Carrier) 332

18 Passenger Ticket - Part 2:

Fare Breakdowns 833

13 Contents 333
13.10 Fare Construction Steps 334 |
13.10.1 One Way (OW) Formula 334
13.10.2 Round and Circle Trip Formula 335
13.10.83 Normal Fare Open Jaw Formula 336 |
alshabs| Examples of Fare Breakdowns 337 |
13.11.1 Point to point OW routing 337 |
13.11.2 Specified routing 387
13.11.3 Add-on combination 338
13.11.4 Mileage principle (without surcharge) 338
13.11.5 Extra mileage allowance (EMA) via a mandatory
routing point(s) 339
13.11.6 Extra mileage allowance (EMA) with no mandatory
routing point 339
fo by er Extra mileage allowance (EMA) via a mandatory
routing point which is a no stopover point 340
13.11.8 Excess mileage surcharge (EMS) 340
13.11.9 Brazilian mileage equalization 341
13.11.10 Dual TPM global indicators for the same sector 342
13.11.11 Higher intermediate point check 342
13.11.12 Additional higher intermediate point check 343
13.11.13 One way side trip pricing unit 343
13.11.14 Side round trip with mileaged component 344
13.11.15 Backhaul check (BHC) with plus up 345
18.11.16 Backhaul minimum higher than surcharged fare 346
13.11.17 Backhaul minimum less than applicable fare 347
13.11.18 Backhaul high fare different from higher intermediate
point fare 348
18.11.19 Surcharge (other than stopover/transfer charge) 349
13.11.20 Intentionally left blank $e 351
13.11.21 Mixed Class Fare Construction 351
13.11.22 Through class differential amount lower than combination |
of class differentials 353
13.11.23 Class differential involving separate sectors on different
classes 354
18.11.24 Class differential with a higher intermediate point in one
class and not the other 355
13.11.26 Class differential with varying higher intermediate points
for the higher and lower class 356
13.11.26 Class differential on the inbound fare component
of a RT/CT 357
13.11.27 Outbound component travelled entirely on one class
of service different from that of the inbound 368
13.11.28 Entire pricing units in different classes of service 359

13.11.29 Placement of class differential and security surcharge 359

18.11.30 Turnaround normal fare open jaw with international

surface sector 360

13.11.31 Domestic and international surface sectors 360
13.11.32 Imbedded surface sector included in the airfare 361
13.11.33 Combination of ONOJ and OW Scandinavian

pricing unit 361

13.11.34 Permissible surface sector 362
13.11.35 Imbedded surface sector with a connection

within 24 hours 362

13.11.36 Ticketed point not included in the mileage calculation ~~ 363
13.11.37 Identifying fare construction point 363
18.11.38 Circle trip minimum (CTM) 364
13.11.39 Circle trip with more than two fare components 365

Xi

©2009 IATA/SITA
Index by Chapter Contents

©2009 IATA/SITA

13.11.40 Circle trip minimum less than the total applicable fare 365 14.1.1.4
13.11.41 Circle Trip Minimum (CTM) - excluding a side trip 14.115
pricing unit 366 14.1.1.6
13.11.42 Round the world minimum (RWM) 366 1411.7
13.11.43 Origin normal fare open jaw (ONOJ) 367 14.1.2
13.11.44 Intentionally left blank point 367 14.1.3
13.11.45 German limitation on indirect travel 368 14.1.4
13.11.46 Stopover charge at a specific point 369 14.1.4.1
13.11.47 Stopover charge for unspecified points 369 14.1.4.2
13.11.48 Charge for an additional transfer 370 14.1.4.3
13.11.49 Accompanied infant's fare 370 14.1.4.4
18.11.50 Children’s fares with varying percentages 371 14.1.5
13.11.51 Lowest combination principle (construction point in 14.1.5.1
the routing) 371
13.11.52 End-on combination of two direct RT pricing units 372 14.1.5.2
13.11.53 End-on combination of two round trip pricing units 373 14.1.6
13.11.54 Calculation with one pricing unit 374
13.11.65 Slicing and dicing with two pricing units at a commen 14.161
country 375 14.162
13.11.56 Lowest combination of US domestic and international 14.163
fares over a fictitious point 376 14.1.6.4
13.11.57 Intentionally left blank 376 14.165
13.11.58 QJ special fare (European exception) 376 14.166
13.11.59 Direction of fares for multiple fare components 377 14.1.6.7
13.11.60 Breakdown of tax/fee/charge entries with a combined 1417
total 378 14.1.7.1
13.11.61 Single passenger facility charge (PFC) 379 14.1.7.2
13.11.62 Breakdown of multiple passenger facility charges 14.1.8
hes) cae 14.1.8.1
13.11.63 Single U.S. domestic flight segment tax 381 144.82
13.11.64 Breakdown of multiple U.S. domestic flight segment 14.2
taxes 381 14.3
13.11.65 U.S. domestic flight segment taxes - Rural airport 14.84
exemption 382 14.3.2
13.11.66 Breakdown of combined TFCs, PFCs and U.S. 14.33
domestic flight segment taxes 382 an
13.11.67 Intentionally left blank 382 14.4
13.11.68 Intentionally left blank 382 14.4.1
13.11.69 Country of Payment Check (COP) - 1442
cancelled as of 150CT08* 383 :
1312 Reservations procedures for APEX type fares 383 adem
13.12.1 APEX reservations - General 383 non
13.12.1.1 Exceptions by carrier 383 ATA
13.12.1.2 Reservations for international travel - APEX 7 383 14.425
14.426
13 Rassenger Ticket - Part 3; .
Sample ET Displays and Serenshon 385 58
14.4.4
13 385 14.45
13.13 Sample Airline Displays 385
1313.1 Amadeus 385 14.5
13.132 Galileo by Travelport 385 14.5.1
13.133 KRISCOM (Singapore Airlines) 386 145.2
13.134 Sabre 386 14.6
13.135 Shares 387 14.6.1
13.136 SITA 387 14.6.2
13.137 Troya System (Turkish Airlines) 388 14.6.3
1314 Sample Travel Agent Displays ~~ 388
13.14.1 Abacus Display 388 14.6.3.2
13.14.2 Amadeusvista 389 14.6.3.3
13.14.3 Galileo by Travelport 389 14.7
13.14.4 Sabre Display (non-BSP travel agent) 389 14.7.1
14.7.2
14.7.3
14 Other Documents 390 th
14.8.1
14 Contents 390 14.8.2
14.1 Miscellaneous Charges Order (MCO) 390 14.8.2.1
14.1.1 General 390 14822
14.1.1.1 Specified transportation 390 148.23
141.12 Land arrangements of a specified IT 390
14.1.1.3 Unspecified transportation and other services 380

xii

Specified exchange coupon value method

Collection of sundry charges
Restrictions by countries
Validity of MCO

Limitation of value of the MCO

Entries on the MCO relating to value

Completion of the MCO
Types of Carrier MCO Layouts

Quick reference

Completion of an MCO

Examples of completed manual airline MCOs

Honouring, exchanging and refunding
Honouring MCOs under the ‘Specific exchange
coupon value’ method

Honouring MCOs under the ‘Deduction method’

Currency procedures - issuance and honouring
of MCOs

Issuance

Honouring

Intentionally left blank

Unspecified MCO payment for new tickets

Prepaid transportation (PTA)

TFCs for a country other than the country of sale

Payment of excess baggage charges

Refunds

Guide for carriers

Guide for non-BSP travel agents

Endorsement or reissue to another carrier or operator

Guide for carriers

Guide for travel agents

Virtual Multiple Purpose Document (V-MPD) for BSP

Automated Miscellaneous Charges Order
Introduction

Purpose

Completion of an Automated MCO (ATB2 for Carriers)

Sample of completed automated MCO

Multiple Purpose Document (MPD)

Purpose

General

Honouring

Issuing

Entries on the MPD

Two-digit codes

Currency

Alterations

Completion of the MPD IV

Quick reference guide to completion

(box entry required)

Samples of completed MPDs

Summary of conditions on honouring and issuing

an MPD

Agents Refund Voucher

BSP Agents Refund Voucher

Non-BSP Agents Refund Voucher

Flight Interruption Manifest

General Instructions

Quick reference guide for completion of the FIM

FIM formats
DE HO FrO El bomen | M 91 012] fr -h(015 Pre som re ® ema

FIM ticket-size layout

Teletype FIM

Excess baggage ticket

Composition

General requirements

Quick reference guide for completion of the EBT

Cabin Baggage

Electronic Miscellaneous Document (EMD)

General Information

Purpose

Stand-Alone (EMD-S)

Associated (EMD-A)

Definitions

390
390
380
391
391
391
391
391
392
393
395
395

396
396

397
397
397
397
397
397
397

397

399

400

408
408
408
Index by Chapter Contents

15,9.2.3 Onward carriage on services other than those of the

15 Endorsements & Ticket . Original Marketing/Operating Carrier 425
Cke Alterations 410 15.9.2.4 Onward carriage at a higher cost but no additional
charge 425
15 Contents 410 15.9.3 Baggage 425
15.1 Endorsements 410 15.9.4 Refunds and involuntary downgrading 425
il ak) General 410 15.9.5 Absorption of passenger's expenses 425
15.1.2 Definition of terms 410 15.9.6 Involuntary rerouting procedures for
electronic tickets ~~ 425
15.1.3 Carrier exceptions 410 15.9.6.1 Involuntary Indicator 425
16.1.4 Authority to endorse 410 16.9.6.2° Endorsement 425
15.1.5 Endorsement procedure 410 15.9.6.3 Airline redirect of electronic ticket
flight coupon(s) 425
15.1.6 Restrictions by country 410 15.9.6.4 Unsolicited airport control 425
16.1.7 Endorsement guides 411 15.9.6.5 Involuntary e-ticket reissuance 425
16.1.7.1 For carriers 411 15.9.6.6 Request Airport Control with Involuntary
Indicator (i) 426
16.1.7.2 For travel agents 411 15.9.6.7 Examples for obtaining control in an
involuntary
15.1.8 Examples 412 reroute scenario 426
15.1.9 Request for endorsement 412 15.9.7 Involuntary rerouting provisions for
paper tickets 426
156.2 Change of Reservations 412 156.9.7.1 Endorsement 426
15.2.1 Reservations alteration sticker 412 15.9.7.2 No change of routing 426
15.2.2 Automated revalidation system 413 15.9.7.3 Change of routing 426
15.2.3 Reservation change for E-tickets - no change in routing 413 15.9.7.4
Reticketing 426
15.2.3.1 Carrier Online Process 418 15.9.7.5/ Invalidating withdrawn flight
coupons 427
15.2.3.2 Carrier Interline Process 413 15.9.8 Flight interruption manifest 427
16:8 Upgrading 413 15.10 Voluntary exchange/ reissues of e-tickets 427
15.4 Downgrading 414 15.10.1 Carrier print to paper 427
15.5 Extension of ticket validity 414 15.102 Print exchange 427
15:54 Voluntary extension of ticket validity 15.103 Refunds 427
(at passenger's request) 414 15.11 Voluntary/ Involuntary Rerouting - Specific
Carrier
15.5.2 Involuntary extension of ticket validity 414 Provisions 427
16.5.2.1 Flight irregularities or booking efrors 414 15.11.1 Voluntary
rerouting/upgrading 427
15.65.22 No space available 414 ayy Rerouting to charter flights 427
15.5.2.3 llness of passenger 414 115512 Netting (Electronic Tickets only) 427
15.52.4 Death 415 Lo one 427
15.5.3 Ticketing 415 15.122 Objective 427
15.5.4 Transferability 415 16.12.3 Definitions 428
15.6 Waiver of minimum stay requirement 415 1512.4 Netting calculation 428
15.6.1 Death 415 15.12.4.1 Reissue - Fare Balance Calculation 428
1561.1 Death of a passenger en route 415 15.12.42 Reissue Tax/Fee/Charge (TFC)
Balance Calculation 428
15.6.1.2 Death of passenger's family member 415 15.124.3 TFC and Fare Netting for
Reissue 428
15.6.2 lliness of a passenger 415 15.12.44 TFC and Fares Netting with Penalty Fees
428
15.6.3 Waiver of special fare conditions 415 15.12.4.6 Calculating Fare/TFC Value
for Exchanges 428
15.7 Voluntary Rerouting of Totally Unused Tickets 416 15.12.46 Applying Exchange
Value Towards Fare and TFCs 428
15.7.1 Exchange transaction 416
General procedure 416
Validity of exchanged ticket 416 16 Credit Cards 430
Voluntary Rerouting and Reissuance of Partially =
Used Tickets 416
1581 General Ju] bg iad
get 416 16.1 Credit Cards - General 430
15.8.2 Validity of reissued ticket 416 16.2 TT KA
15.8.3 Domestic coupons 418 L psi egit 32
15.8.4 Applicable fares 416 hs 1 ie dd : 400
15.8.5 Voluntary rerouting by travel agents 416 ed ee SR) 20
15.8.6 Monetary ticketing entries 416 Li Ad RAILO 42
is 3 16.3.2. i
15.86.1 Example 1 - Original equivalent fare paid in one 1 / 1A SC Sil
teresa ae 6.3.22 Intentionally left blank 431
- at 16.323 Authorisati i
1586.2 Example 2: No equivalent fare paid in the original ticket 418 16.3.2.4 pera
EE .. in
15.87 Recalculation procedures after transportation has a rd Php Rh il
16.3.3 Special instructions by airlines 431
commenced 419 Fe
BEG. seme rip type i 16.3.4 Address Verification System 431
16.3.5 Making an ai i -
1587.2 One way converted to a return trip 419 16.3.6 Tick : b Hp bil dat
15873 R 3. ickets by mail or phone 431
eturn trip converted to one way 420 16.3.7 Li i f 1
: : .3. odged or deposited cards (signature on file) 431
United States exception 420 16.4 Obtaini i raat]
Comparison of old and new local currency fares 420 - SELES LR ee he Lad
ing l Y 16.4.1 When to obtain authorisations 431
pa sn in Ee , 420 16.4.2 How to obtain authorisation 431
J itional collection : 421 16.4.2.1 Mechanised authorisation (via CRS) 431
Reissue where a refundable balance is due 422 16.422 M fear
! 4 4.2, anual authorisation (by phone) 431
Reissuance Service Charge 424 16.4.3 Code 10 Authorisati
~ Recalculation Flowchart 424 7 ts a 5d
Involuntary Rerouting (for Airline Use Onl! us I Re opr uh
iy g (for Airline Use Only) 424 16.4.5 Tickets by mail or phone and lodged or
deposited cards 431
Definitions 424 16.5 Ticketing 431
PE a carrier definitions - Area 1 424 16.5.1 General 431
3G neral provisions 425 16.5.2 Manual ticketing 432
de necessitating involuntary rerouting 425 16.5.3 Computer ticketing 432
rocedures 425 16.6 Forms 432

xiii

® 2009 IATA/SITA
Index by Chapter Contents Index by Chapter Contents
16.6.1 Universal Credit Card Charge Form (UCCCF) 432 Hib Passengers with Special
Needs 440 71 Fuel Surcharge 447 11.4 Transportation between Montreal airports 454
16.6.1.1 Specimen of Old Format 432 15.1 Definition 440 8. Olympic Airlines 448
11.5 Payment 454
16.6.1.2 Specimen of New Format 432 Hsia Stretchief Cases cet Contents 448 11.51
Prepaid ticket advice (PTA) 454
16.6.1.3 Quick Reference Guide to completion of Universal E52 Acceptance 440 8.1
Acceptance of passengers 448 ils Universal Air Travel Plan (UATP) 454
Credit Card Charge Form 432 15.22 Fares 440 8.1.1 Passengers in wheelchairs 448
11.5.3 Credit cards 454
16.6.1.4 Distribution 433 1.6 Merchant Marines discount (Seaman Passengers) 440
8.1.2 Unaccompanied children 448 11.6 © Passenger ticket 454
16.6.1.5 Sample of completed UCCCF (new format) 433 2, Alia - The Royal Jordanian
Airline 441 8.1.2.1 Children over 8 years of age 448 11.6.1 lliness of passenger
454
16.6.2 Integrated Charge Form 433 Contents 441 8.1.2.2 Children having reached
their 5th but not their 11.6.2 Ticketing for charter flights 454
16.6.2.1 Example of Credit Card Charge Form, Transitional 2.1 Passengers -
stretcher cases 441 8th birthday 448 11.6.3 Honouring 454
. Automated Ticket (TAT/OPTAT) 433 Re Acceptance 441 Children not having reached
their 5th birthday 448
16.7 Reporting of credit card sales 433 2.1.2 Fares 441 Charges 448
16.7.1 BSP (Billing and Settlement Plan) 433 0.4521 In Y-class 441 Acceptance of
pregnant women 448 How to Use Ticketed Point
16.7.2 Non BSP 433 2122 In F-class 441 Blind passengers 248 Mileages (TPM) 455
16.8 Refunds 433 21118 Ticketing 441 Oxygen sets 448
16.8.1 General 433 21.4 Baggage 441 Stretcher cases (OA international flights) 448
wei
16.9 Summary of credit cards 434 218 Children 441 Acceptance of pets 448 DANI on
740
16.9.1 Universal Air Travel Plan Card 434 ar Alitalia 442 Gonaral 448 Use of
Ticketed Point Mileages 455
16.9.1.1 UATP account options 434 Contents 442 Prerequisites 448 oni Rgas
DiPlances =
16.9.1.2 Description 434 31 Unaccompanied Minors 442 Carriage in the cabin 448 lg
Fine oh
16.9.1.3 Specimens 434 chika) Definition (in compliance with Italian Domestic
network 448 Ticketed Point Mileages 457
16.9.1.4 Acceptance procedure 434 Criminal Code art. 591) 442 Free baggage
allowance 448 g
16.9.1.5 Blacklists 434 BE Fares 442 Cancellation / no-show charges 448
16.9.1.6 Authorisations 434 4, EgyptAir 443 Stretcher cases 449 ;
6.9.1.7 UATP Card-ssuing Airlines 435 pL 443 Pte] 5 Alphabetical Index 1
41 Acceptance of passengers 443 Interline agreements 449
i 4.1.1 Blind passengers (Rule 8.4.) 443 Reissue restrictions 449
17 IATA Reservations and 412 Expectant mothers (Rule 8.2.1.) 443 Lost Ticket
Administration Fee (LTAF) 449
[ Ticket Coding Directory 436 41.3 Stretcher cases 443 Nepal Airlines 450
| 4.1.31 Acceptance 443 Contents 450
” 482 Fares 443 Acceptance of passengers 450
Bhs AOR ARR DI 4.1.33 Baggage 443 Stretcher cases 450
41.34 Ticketing 443 Fare 450
H 41.4 Unaccompanied minors 443 Ticketing 450
- 18 Inclusive Tours 437 4.1.4.1 Children between 6 and 11 years of age 443 Baggage
450
i 4.1.42 Minors between 2 and 5 years of age 443 Mentally retarded passengers 450
18 Contents 437 5. Iberia 444 Unaccompanied minors 450
18.1 Inclusive Tour definitions 437 Contents 444 Passengers in wheelchairs 450
18.2 Inclusive Tour support 437 Sit Unaccompanied Minors (Children) 444 Oxygen Sets
450
18.3 Absorption of costs and services for Inclusive Tours 437 5.1.1 Definition 444
Youth in Domestic Sectors 450
18.4 Payment, promotion, and features of Inclusive Tours 437 51.2 Fares 444
Domestic fares 450
18.4.1 Payment of Inclusive Tours 437 5.2 Passengers requiring special attention
444 Passengers Insurance Surcharge (YQ) 451
18.4.2 Inclusive Tour price and features 437 52.1 Incapacitated passengers Fuel
Surcharge 451
18.4.3 Duration of Inclusive Tours 437 5211 Definition Other Taxes/Charges 451
18.431 Tours produced in Area 1 and Area3 - 437 52.12 Fares, charges General 451
| 18.4.3.2 Tours produced in Area 2 437 52.2 Premature babies Interline Agreements
451
feria te Inclusive Tour literature requirements Mp 437 | oda RR 1511 | ie RR SA Te
A bn vue es tiction 221 pir
18.6 Approval of Inclusive Tour literature and responsibility 438 5222 Fares,
charges Lost Ticket Administration Fee (LTAF) 451
| 18.6.1 Approval of Inclusive Tour literature 438 52.3 Passengers using two or
more seats 444 Refunds 451
18.6.2 Responsibility for Inclusive Tour literature 438 52.3.1 General 444 TAAG -
Linhas Aereas De Angola - Angola Airlines 452
18.7 Modification of Inclusive Tour itinerary 438 50.3.2 Fares, charges 444
Contents 452
187.1 Voluntary medifications 438 53 Migrants 444 Fuel Surcharge (YR) 452
18.7.2 Involuntary modifications 438 53.1 Spanish Migrants 444 sins Seley 452
18.7.2.1 Ticket extension for medical reasons 438 5.3.2 10M Migrants (individuals)
444 Domestic - Embarkation Tax (AO) 452
18.7.2.2 Waiver of minimum stay in the event of death 438 53.3 OM emigrants
(groups) Spain to USA, Puerto Rico 445 TAP - Air Portugal 453
18.7.2.3 Death of a passenger en-route 438 5.4 Visit another country 445 Contents
453
18.7.2.4 Routing of group passengers in case of death 438 54.1 Visit Spain’ on IB
445 Baggage 453
18.8 Inclusive Tour code 438 6. JAT Airways 446 Contents 453
18.9 Inclusive Tour bookings and vouchers 438 Contents 446 Live animals -
reservations procedure 453
18.10 Inclusive Tour refunds ~~ 438 61 Acceptance of passengers oe ESE Firearms :
453
18.11 Inclusive Tour additional requirements 438 6.1.1 Stretcher cases 446 Small-
arms ammunition (including sporting cartridges) 453
6.1.1.1 Acceptance 446 Free Baggage allowance 453
; - ; 6.1.1.2 Boras 446 Excess Baggage charges: (Piece Concept)
Carriers’ Special Regulations 439 61.1.3 Baggage allowance 446 From the USA, US
Territories o countries in
6.1.2 Unaccompanied minors 446 Europe and Alrica (via North Atlantic) 453
6.1.3 Expectant mothers 446 Bulky or fragile baggage in the passenger's
Summary 439 3 446 cabin (e.g. diplomatic mail of diplomatic couriers) 453
ik Air Malta 440 deanna Phi
6.1.4.1 Acceptance 446 ba Elli hi 458
Contents 440 P f Acceptance of passengers 453
1.1 Unaccompanied Minors 440 6.142 AVIH : 446 Hie eed 453
1.2 Free Baggage Allowance 440 6.2 LJomestio Senghos gan Acceptance 453
1.24 Checked-in Baggage 440 6.3 Merchant Marines discount 446 ny i
1.22 Hand Baggage 440 oF CATR LTR on Ticketing 453
1.3 Sports Equipment 440 = Ts Oman Air wo Unaccompanied minors escorted by
additional
1.4 Excess Baggage 440 Contents hostess - ticketing 453
©2000 IATA/SITA Xiv ©2009 IATA/SITA
Xv
Product Information - Publications

Quarterly editions

Published four times a year: January, April, July and October. All sections are
published in full.

Intentionally left blank

GENERAL RULES

PAT Guide
Coding/ Decoding
General Rules
on white pages

Carriers’ Special Regulations

on green pages

WORLDWIDE FARES

PAT Guide
Currency Conversion Rates
Normal and Special fares
IT Fares
Industry Add-ons
Carrier Add-ons
Routings

WORLDWIDE RULES

PAT Guide
Fare by Rule Index
How to Use Fares Rules
Standard Conditions SC100 SC101
Fares Rules
(including Round the World Fares)
all on orange pages

Maximum PERMITTED
MiLeages (MPM)

Maximum Permitted
Mileages
published once a year, in April

—- on white pages

all on white pages

Ticketed Point Mileages

Alphabetical Index
on white pages

Update editions

...are published eight times a year: February, March, May, June, August, September,
November, December.
Sections are either published in full, or include updates only and have to be used
in conjunction with the latest quarterly edition.

xvi

WORLDWIDE FARES

PAT Guide
Currency Conversion Rates
Normal and Special fares
Industry Add-ons
on white pages

Fares Rules Updates

on orange pages

xvii ©2009 IATA/SITA

Unlimited online access to all information published in the General Rules Book
Access to updated information and receive regular update notices detailing changes

Other Information

General Rules i.
; Round the World Fares ~~

Abbreviatio and Definitions

IATA Areas Map Carrier Special Regulations

Application of Tariff Ticketed Point Mileages

Baggage Excess Mileage Table :

Industry Remuneration . < ’ Lookup Codes (coding / decoding of cities, countries

and carriers)
Carrier Surcharges EEE ss Cae so. RERRERRR ar

Discounts

Reservations and Ancillary Services

Passenger Acceptance
Payment, PTA and Refunds
Affinity / Incentive Group
Currency
Taxes / Fees / Charges nes
~ Passenger Ticket (including ticketing examples)
Other Documents
Endorsements & Ticket Alterations
~ Credit Cards
Inclusive Tours

What Books to Use

Quarterly editions (highlighted in grey) are published in full and do not have to
be used in conjunction with other editions.

Update editions (not highlighted) are not published in full. Some sections are
published with changes only. If the information you are looking for
is not included in the edition you are using then you must refer to the previous
quarterly edition.

The table below shows which books should be used together. See also examples shown
below the table.

2009 SECTIONS
EDITIONS

NOTE: Find the current edition month in the far left column and follow the same
line to determine which PAT books to use for each section of the PAT

Fares IT Fares Industry Carrier Rules General MPM's

(except IT's) Add-ons | Add-ons and | (including Round the World Fares published |
Rules and
% Routings

in the R series rules) TPMs

Jan Feb Feb & Jan Feb & Jan Jan Apr 2008

FEBRUARY Feb

MARCH Mar Jan Mar Mar & Jan Mar & Jan i Jan | Apr2008

MAY May Apr May May & Apr May & Apr Apr Apr 2009

JUNE Jun Compr ol dun | dun & Apr Jun & Apr Apr ‘Apr 2009

AUGUST Aug Jul - Aug Aug & Jul Aug & Jul Jul Apr 2009

SEPTEMBER Sep Jul Sep Sep & Jul Sep & Jul § Jul Apr 2009

0-0 BiG mim @ 3 SE 00

wor Bmpr wees

Passenger
- Airfariff

resents Wit wera,

R701 GLOBAL EXPLORER FARES x ie

VIA ANAY/BAICXIEUFJIGENBILIJOILAILP/MAIQFRIXUAM

QPAPPLICATION

“5 Amieaten

Tn oe, Sots SRR A VCR RECAP 0

Sree el Sr BOE AA 0 ne 1 fo Saco it

a SET Sm

For more information, visit our website: www.PassengerAirTariff.com

©2009 IATAISITA xviii

NOVEMBER Nov Oct Nov Nov & Oct Nov & Oct Oct Apr 2009

~ |DECEMBER Dec Oct Dec Dec & Oct Dec & Oct ; Oct Apr 2009

Example 1:
‘You are looking for carrier add-ons information in the May Worldwide Fares book.
The information does not appear. That means that it has not
‘changed since the previous quarterly edition. Go to the April Worldwide Fares book
to find the add-ons information.

ample 2:

are looking for a Round the World fare in the September Worldwide Rules book. All
Round the World fares are included within rules in the
rule series and you are looking for the relevant R rule for the journey required.
It is not published in the September book. That means that it
not changed since the quarterly edition. Go to the July Worldwide Rules book to
find the relevant R rule and fares.

mple 3:

e looking for fares data (not IT fares) in the August Worldwide Fares book. This
section is published in full. Use the information in the
ust Worldwide Fares book.

Xix ©2009 IATAISITA