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Taking Responsibility for Tourism

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“This is a vitally important book for academics, practitioners and policy makers.
It eschews some of the formality of conventional academic publishing in order to
strengthen and clarify the arguments about the concept of taking responsibility
˜›ȱ˜ž›’œ–ȱŠ—ȱ’œȱŽěŽŒœǯȱ‘ŽȱŠž‘˜›ȱžœŽœȱ‘’œȱŸŠœȱŽ¡™Ž›’Ž—ŒŽȱ’—ȱ‘’œȱŠ›ŽŠȱ˜ȱ˜˜ȱ
ŽěŽŒǰȱ–Š”’—ȱŠȱ™˜ Ž›ž•ȱŠ›ž–Ž—ȱŠ‹˜žȱ‘Žȱ Š¢œȱ’—ȱ ‘’Œ‘ȱ Žȱœ‘˜ž•ȱ–Š—ŠŽȱ
and develop tourism and deal with this powerful force.
This volume represents a powerful and articulate argument about the issues
›Žœž•’—ȱ ›˜–ȱ ˜ž›’œ–Ȃœȱ Ž¡™Š—œ’˜—ȱ ’—˜ȱ Š••ȱ ™Š›œȱ ˜ȱ ‘Žȱ  ˜›•ȱ Š—ȱ ™›ŽœŽ—œȱ Šȱ
strong case about how we might manage the challenges which result from
this development. It should be mandatory reading for all those interested in,
studying, and producing policy relating to tourism development. It draws on the
Šž‘˜›ȂœȱŸŠœȱŽ¡™Ž›’Ž—ŒŽȱ’—ȱœž¢’—ȱ‘ŽȱŽěŽŒœȱ˜ȱ˜ž›’œ–ȱ˜—ȱŽ—Ÿ’›˜—–Ž—œȱŠ—ȱ
™Ž˜™•ŽœȱŠ—ȱŽ¡™›ŽœœŽœȱŒ•ŽŠ›•¢ȱ‘’œȱŒ‘Š••Ž—’—ȱŸ’Ž œȱ˜—ȱŠ™™›˜™›’ŠŽȱ–Š—ŠŽ–Ž—ȱ
procedures.”
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Richard Butler, Professor Emeritus, Strathclyde Business School, Strathclyde University

“Harold Goodwin’s book is a much-needed piece of research that goes to the


heart of the development of what has become known as responsible tourism. It
Œ˜–‹’—Žœȱœ˜•’ȱ›ŽœŽŠ›Œ‘ȱŠ—ȱŠŒŠŽ–’Œȱ™›ŽŒ’œ’˜—ȱ ’‘ȱ‘Žȱ̞Ž—Œ¢ȱŠ—ȱ™Ž›œžŠœ’˜—ȱ
that make it an enlightening and absorbing read - of interest to the travelling
public and research student alike.
That an increasing number of specialist travel companies now place such
responsibility as an automatic part of the commercial process is, in no short
measure, due to Goodwin’s thinking”.
Richard Hearn, Chair (2005-6), Association of Independent Tour Operators (AITO),
Founder director, Inntravel, Founder director, Village Ways

“In principle, the need for all stakeholders to adopt a more responsible approach
to tourism is undeniable; in practice, however, the concept of responsible tourism
remains highly contested. In this book, Harold Goodwin, who for many years
has been at the vanguard of the responsible tourism movement, charts a clear
path through the debate. Writing coherently, passionately and, at times, contro-
versially, he presents a powerful argument in support in the case for responsible
˜ž›’œ–ǰȱŽ¡™•Š’—’—ȱ’œȱŽŸ˜•ž’˜—ǰȱ™›’—Œ’™•ŽœȱŠ—ȱ˜‹“ŽŒ’ŸŽœȱ‹Ž˜›ŽȱŽ¡™•˜›’—ȱ’œȱ
practical implementation. The book is, therefore, a ‘must read’ for anyone with
an interest in the responsible tourism debate and, more importantly, an interest
in the future of tourism itself.”
Richard Sharpley, Professor of Tourism & Development, University of Central Lancashire
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“Krippendorf and now Goodwin are the architects of modern responsible


˜ž›’œ–ǯȱȱȱŒ‘Š••Ž—’—ȱŠ—ȱ’—œ™’›’—ȱ›ŽŠȱ‘ŠȱŽę—Žœȱ‘ŽȱŠŽ—Šȱ˜›ȱ‘Žȱ—Ž¡ȱ
decade”.
Justin Francis CEO, responsibletravel.com

“Harold Goodwin takes us on a travelogue of a change agent who stumbled


into an issue by following his delight in visiting foreign places and then learning
Š‹˜žȱ‘ŽȱŒ˜–™•Ž¡’¢ȱ˜ȱ‘Žȱ’—žœ›¢ȱŠ—ȱ ‘Šȱ’ȱ–ŽŠ—œȱ˜ȱŠ”Žȱ›Žœ™˜—œ’‹’•’¢ȱ‹¢ȱ
being part of it. This fascinating story will be of interest to anyone who goes on
holiday and cares about living responsibly. This humane book is also profoundly
relevant to any industry, activity or academic discipline concerned about practi-
cal wisdom (what Aristotle called phronesis), the socially useful knowledge that
helps us live sustainably on this beautiful planet”.
Titus Alexander, Author and Head of Policy and Research, NovasScarman Group
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ȃ˜ž›’œ–ȱ’œȱž—Ž›˜’—ȱ‘Žȱ›ŽŠŽœȱ›ŽŸ˜•ž’˜—ȱœ’—ŒŽȱ‘Žȱ™ŠŒ”ŠŽȱ‘˜•’Š¢ȱꛜȱ
‹ŽŒŠ–Žȱ™˜™ž•Š›ȱ’—ȱ‘ŽȱŗşŜŖȂœǰȱŠĴ›ŠŒ’—ȱ–’••’˜—œȱ˜ȱœŽŽ”ȱ—Ž ȱœ’‘œȱŠ—ȱŽ¡™Ž›’-
Ž—ŒŽœǯȱ
˜Ž•œǰȱ›Žœ˜›œǰȱŠ’›™˜›œȱ‹•˜œœ˜–Žȱ˜ŸŽ›—’‘ǯȱ›ŠŸŽ•ȱ ŠœȱŽ¡Œ’’—ǰȱŠ’Œ-
tive and cheap. But how long can the march for advancement continue without
thought or care? Can this brilliant, pervasive, highly successful industry continue
as before without destroying the ‘golden goose’. Can the industry adapt to the
Š —’—ȱ˜ȱŠȱŸ’Š•ȱ—Ž ȱŽ›Šȱ˜ȱ›Žœ™˜—œ’‹•Žȱ˜ž›’œ–ǰȱ ‘Ž›ŽȱŒ˜—œž–Ž›œȱœ’••ȱŽ—“˜¢ȱ
‘Žȱ ‹Ž—Žęœȱ ˜ȱ ›ŠŸŽ•ȱ ‹žȱ Šȱ ‘Žȱ œŠ–Žȱ ’–Žǰȱ Ž—œž›Žȱ Šȱ œžœŠ’—Š‹•Žȱ  ˜›•ǯȱ ‘Ž›Žȱ
 ŽȱŠ›Žȱ‘Ž•ȱ˜ȱŠŒŒ˜ž—ȱ˜›ȱ˜ž›ȱŠŒ’˜—œǰȱŽ—œž›ŽȱŒ˜––ž—’’ŽœȱŠ’—ȱ›ŽŠ•ȱ‹Ž—ŽęȱŠ—ȱ
where we focus - and act on - key issues such as the appalling scarcity of water,
carbon emissions and poverty.
Harold Goodwin’s book considers sweeping, life-changing decisions that
ŠěŽŒȱ žœȱ Š••ǯȱ
’œȱ ꗍ’—œȱ Š›Žȱ Œ›’’ŒŠ•ȱ ˜›ȱ ‘Žȱ ’—žœ›¢ǰȱ ˜ž›ȱ Œ‘’•›Ž—ȱ Š—ȱ žž›Žȱ
generations.This should be required reading for anyone who, like me, loves and
works in the industry, as well as consumers who believe a holiday is a must”.
’˜—Šȱ ŽěŽ›¢ǰȱ‘Š’›–Š—ȱŠ—ȱ˜ž—Ž›ǰȱȱ˜›•ȱŽœ™˜—œ’‹•Žȱ˜ž›’œ–ȱŠ¢
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Taking Responsibility
for Tourism
Responsible Tourism Management

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Harold Goodwin

Goodfellow Publishers Ltd


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(G)
Published by Goodfellow Publishers Limited,
˜˜ŽŠ˜—ǰȱ¡˜›ǰȱřȱş ȱ
‘Ĵ™DZȦȦ   ǯ˜˜Ž••˜ ™ž‹•’œ‘Ž›œǯŒ˜–

›’’œ‘ȱ’‹›Š›¢ȱŠŠ•˜ž’—ȱ’—ȱž‹•’ŒŠ’˜—ȱŠŠDZȱŠȱŒŠŠ•˜žŽȱ›ŽŒ˜›ȱ
for this title is available from the British Library.
’‹›Š›¢ȱ˜ȱ˜—›ŽœœȱŠŠ•˜ȱŠ›ȱž–‹Ž›DZȱ˜—ȱꕎǯ
DZȱşŝŞȬŗȬşŖŜŞŞŚȬřşȬŖ
Copyright © Harold Goodwin 2011
••ȱ›’‘œȱ›ŽœŽ›ŸŽǯȱ‘ŽȱŽ¡ȱ˜ȱ‘’œȱ™ž‹•’ŒŠ’˜—ǰȱ˜›ȱŠ—¢ȱ™Š›ȱ‘Ž›Ž˜ǰȱ
–Š¢ȱ—˜ȱ‹Žȱ›Ž™›˜žŒŽȱ˜›ȱ›Š—œ–’ĴŽȱ’—ȱŠ—¢ȱ˜›–ȱ˜›ȱ‹¢ȱŠ—¢ȱ–ŽŠ—œǰȱ
electronic or mechanical, including photocopying, recording, storage in
an information retrieval system, or otherwise, without prior permission
of the publisher or under licence from the Copyright Licensing
Agency Limited. Further details of such licences (for reprographic
reproduction) may be obtained from the Copyright Licensing Agency
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˜žœŽǰȱŜȮŗŖȱ ’›‹¢ȱ›ŽŽǰȱ˜—˜—ȱŗȱŞǯ

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Contents

Foreword ix
Preface x
Acknowledgements xv
Abbreviations and acronyms xvi

Part I: Why Responible Tourism? 1

1 What is Responsible Tourism? 5


Tourism 6
Sustainable Development: an oxymoron? 11
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The Tragedy of the Commons 18
Krippendorf’s legacy 23
The development of Responsible Tourism 27
Whose responsibility is it? Focusing on outcomes 30
The myths about Responsible Tourism 37

2 Responsible Tourism and the UK Marketplace 45


Cultures of consumption 46
Raising the issue 49
Emerging ethical consumers 58
The demand for experience and authenticity 71
New tourists? 79

3 The Business Case for Responsibility 82


Facing up to responsibility 85
What of Corporate Social Responsibility? 90
The business case 96
Opportunities and pitfalls 110

4 Responsible Tourism in Destinations 116


Destinations 118
What is the purpose of tourism? 123
National government perspectives 134
Local governance 142
Responsible destination marketing 147
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viii Taking Responsibility for Tourism

Part II: Responsible Tourism in Practice 154

5 Social Responsibility 156


Defining social responsibility 160
Heritage and authenticity 171
Host/guest encounters 175
Hedonistic tourism 178
Philanthropy and volunteering 183

6 Economic Responsibility 189


Oversupply 200
All-inclusives 202
Community-based tourism 205
Poverty reduction through tourism 207
Only connect 209
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7 Environmental Responsibility 213


Greening businesses 226
Conservation and ecotourism 227
Sustainable tourism certification 231
Responsible aviation 234

8 Conclusion 240
The ethic of responsibility 242
A Responsible Tourism movement? 243
What we can do 248
The next 10 years 249

Index 253
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Foreword
—ȱ ŗşŞŝȱ ˜œȱ ›’™™Ž—˜›ȱ  ›˜Žȱ ‘Žȱ
˜•’Š¢ȱ Š”Ž›œȱ Ȯȱ —Ž›œŠ—’—ȱ ‘Žȱ
Impact of Leisure and Travelǰȱ ‘Žȱ Žę—’—ȱ Ž¡ȱ ˜ȱ ‘Žȱ Žœ™˜—œ’‹•Žȱ ˜ž›’œ–ȱ
–˜ŸŽ–Ž—ǯȱ‘ŠȱŽ¡ȱ›ŽĚŽŒœȱ‘ŽȱꛜȱŚŖȱ¢ŽŠ›œȱ˜ȱ™˜œ Š›ȱ˜ž›’œ–ǯȱ
˜ ȱ
Š›˜•ȱ ˜˜ ’—ȱ ‘Šœȱ œŽ™™Žȱ ’—ȱ ˜ȱ ꕕȱ ‘Žȱ œ™ŠŒŽȱ •Žȱ ‹¢ȱ ‘Žȱ ŽŸŽ›Ȭ
ŠŒŒŽ•Ž›Š’—ȱŽŸŽ•˜™–Ž—ȱ˜ȱ˜ž›’œ–ȱŠ—ȱ‘ŽȱŽœ™˜—œ’‹•Žȱ˜ž›’œ–ȱ–˜ŸŽ–Ž—ǰȱ
bringing us into the 21st century.
He has found the right formula for this work, by not seeking to supersede
or replace Krippendorf. Goodwin charts the intervening development in
•ŽŠ›—’—ǰȱ ”—˜ •ŽŽǰȱ Ž¡™Ž›’Ž—ŒŽȱ Š—ȱ ›ŽœŽŠ›Œ‘ȱ Ȯȱ ‘Žȱ ›ŽŠȱ ’œŠ™™˜’—–Ž—œȱ
and missed opportunities, as well as the many reasons to be hopeful. The
Žœ™˜—œ’‹•Žȱ˜ž›’œ–ȱ•Šœœȱ’œȱ–˜›Žȱ‘Š—ȱ‘Š•ȱž••ǯ
Tourism’s capacity for economic development in some of the world’s
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poorest communities is certain. Our ability to manage tourism to deliver good
outcomes for those in the host communities is the real question. The purpose
˜ȱ‘ŽȱŽœ™˜—œ’‹•Žȱ˜ž›’œ–ȱ–˜ŸŽ–Ž—ȱ’œȱ˜ȱ‘Ž•™ȱŽ•’ŸŽ›ȱ‘˜œŽȱ˜˜ȱ˜žŒ˜–Žœȱ
Ȯȱ—˜ȱ˜ȱŒ›’’Œ’œŽȱ˜›ȱŒ˜—œ›Š’—ȱȮȱž—•Žœœȱ˜ž›’œ–ȱ’œȱ’œŽ•ȱ’››Žœ™˜—œ’‹•Žǯȱ
Goodwin’s practical approach clearly shows his unique background as an
ŠŒŠŽ–’Œȱ  ’‘ȱ Œ˜—œ’Ž›Š‹•Žȱ Ž¡™˜œž›Žȱ ˜ȱ ‘Žȱ  ˜›•œȱ ˜ȱ ’—žœ›¢ǰȱ  ȱ Š—ȱ
Œ˜—œž•Š—Œ¢ȱ ˜›”ǯȱ
Žȱ‘Šœȱ™ž••Žȱ˜ěȱŠȱ–ŠœŽ›ȱœ›˜”Žȱ’—ȱœ¢•ŽȱȮȱŽ—Š’—ȱ‘Žȱ
’—Ž›ŽœŽȱ ’—žœ›¢ȱ ›ŽŠŽ›ǰȱ œžŽ—œȱ ˜ȱ ˜ž›’œ–ǰȱ Žœ™˜—œ’‹•Žȱ ˜ž›’œ–ȱ Š—ȱ
sustainability, as well as academics.
‘’œȱŽ¡ȱ’œȱŠȱ–žœȱ˜›ȱŠ••ȱ‘˜œŽȱ’—Ž›ŽœŽȱ’—ȱŠȱœž‹œŠ—’Š•ȱ‹žȱ’Žœ’‹•Žȱ
œž––Š’˜—ȱ˜ȱ‘ŽȱœŠŽȱ˜ȱŽœ™˜—œ’‹•Žȱ˜ž›’œ–ǯȱ ȱ›ŽĚŽŒœȱ‘ŽȱŠž‘˜›ȂœȱŒ˜–-
™•Ž¡ȱ –Š”ŽȬž™ȱ Šœȱ ŠŒŠŽ–’Œǰȱ ™›ŠŒ’’˜—Ž›ǰȱ ŒŠ–™Š’—Ž›ȱ Š—ȱ ŠŸ˜ŒŠŽȱ ˜›ǰȱ Š—ȱ
agent of, change.
It is a true academic work, but it is a practical one and one with a clear
ŒŠžœŽǯȱ ȱŒ˜––Ž—ȱ‘’œȱŽ¡ȱ˜ȱ’—žœ›¢ȱŠ—ȱŠŒŠŽ–’ŠȱŠ•’”Žǯ
John de Vial
Director, ABTA and FTO
Trustee, The Travel Foundation
Director, Travelife Sustainability System
Chair, Advisory Group, Leeds Metropolitan University, International Centre for
Responsible Tourism
Member, Visit England, Sustainable Tourism Action Group, Steering Committee
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x Taking Responsibility for Tourism

Preface
Treat the Earth well. It was not given to you by your parents.
It was loaned to you by your children.
Proverb heard in Kenya
‘’œȱ’œȱ‘Žȱœ˜›¢ȱ˜ȱŠȱ“˜ž›—Ž¢ǰȱ–¢ȱ“˜ž›—Ž¢ȱȮȱŠȱ“˜ž›—Ž¢ȱ˜ȱ’œŒ˜ŸŽ›¢ǰȱ‘˜ž‘ȱ
—˜ȱŠȱ›ŠŸŽ•˜žŽǯȱ ȱ’œŒ˜ŸŽ›Žȱ›ŠŸŽ•ȱ•ŠŽ›ȱ‘Š—ȱ–Š—¢ȱ˜ȱ–¢ȱŽ—Ž›Š’˜—ǰȱꛜȱŠœȱ
a tourist then as a tour leader, but I became uneasy about how much tourists
Š”ŽȱŠ—ȱ‘˜ ȱ•’Ĵ•Žȱ‘Ž¢ȱŒ˜—›’‹žŽȱ˜ȱ‘Žȱ™Ž˜™•ŽȱŠ—ȱ™•ŠŒŽœȱ‘Ž¢ȱŸ’œ’ǯȱŽŽ”’—ȱ
Š—œ Ž›œǰȱ ȱ‹ŽŒŠ–ŽȱŠȱ˜ž›’œ–ȱŠŒŠŽ–’ŒȱŠ—ȱ’œŒ˜ŸŽ›ŽȱŠ—ȱŽ¡™•˜›ŽȱŽœ™˜—-
œ’‹•Žȱ˜ž›’œ–ǯȱ‘’œȱ‹˜˜”ȱ’œȱŠ‹˜žȱ‘Žȱ“˜ž›—Ž¢ȱŠ—ȱŠ‹˜žȱŠȱ–˜ŸŽ–Ž—ȱ ‘’Œ‘ȱ’œȱ
Š‘Ž›’—ȱœ›Ž—‘ǯȱ ȱ‘Šœȱ‹ŽŽ—ȱ ›’ĴŽ—ȱ’—ȱ‘Žȱ‘˜™Žȱ‘Šȱ¢˜žȱ ’••ȱ›Žœ™˜—ȱŠ—ȱ
‹ŽȱŽ—Œ˜ž›ŠŽȱ‹¢ȱ’ǯȱŽœ™˜—œ’‹•Žȱ˜ž›’œ–ȱ’œȱ—˜ȱŠȱ—ŽŠ’ŸŽȱŠ™™›˜ŠŒ‘ǰȱ’ȱ’œȱ—˜ȱ
Š‹˜žȱ ‘Šȱ¢˜žȱœ‘˜ž•—Ȃȱ˜ǰȱ’ȱ’œȱŠ‹˜žȱ‘˜ ȱ ŽȱŒŠ—ȱ–Š”ŽǰȱŠ—ȱŽ—“˜¢ǰȱ›ŽŠ•ȱ
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‘˜•’Š¢œǯȱ ȱ’œȱŠ‹˜žȱ‘˜ ȱ ŽȱŒŠ—ȱ–Š”Žȱ‹ŽĴŽ›ȱ‘˜•’Š¢œȱ˜›ȱ˜ž›œŽ•ŸŽœȱŠ—ȱ˜›ȱ
˜‘Ž›œǰȱ‘˜ ȱ Žȱ–Š”Žȱ‹ŽĴŽ›ȱ™•ŠŒŽœȱ˜›ȱ™Ž˜™•Žȱ˜ȱ•’ŸŽȱ’—ȱŠ—ȱ˜›ȱžœǰȱŠœȱ›ŠŸŽ••Ž›œȱ
and tourists, to visit.
¢ȱŠ‘Ž›ȱ‘Šȱ›ŠŸŽ••Žǰȱ•’”Žȱœ˜ȱ–Š—¢ȱ˜ȱ‘’œȱŽ—Ž›Š’˜—ǰȱ˜›ȱ Š›ǯȱ¢ȱꛜȱ
Ÿ’œ’ȱŠ‹›˜Šȱ ŠœȱŠȱŠ¢ȱ›’™ȱ›˜–ȱŠ–œŠŽȱ˜ȱ˜ž•˜—ŽȱŠ—ȱ‘Ž—ȱ‘ŽȱœŒ‘˜˜•ȱ
trip to France. To my current students none of this counts as real travel; they
‘ŠŸŽȱ‘’‘Ž›ȱŽ¡™ŽŒŠ’˜—œȱŠ—ȱ–˜›ŽȱŽ¡™Ž›’Ž—ŒŽǯȱ ȱ Šœȱ’—ȱ‘Žȱ ’—Ž›ȱ˜ȱŗşŝşǰȱ
 ‘Ž—ȱ ȱ ŠœȱŠ•›ŽŠ¢ȱŘŝǰȱ‘Šȱ ȱꛜȱ›ŠŸŽ••ŽȱŠ—¢ ‘Ž›Žȱ‘Šȱ˜ž›ȱœžŽ—œȱ–’‘ȱ
›ŽŠ›ȱŠœȱŽ¡˜’ŒDZȱ ȱ˜˜”ȱŠȱ‘˜–œ˜—Ȃœȱ™ŠŒ”ŠŽȱ˜ȱ˜œŒ˜ ȱŠ—ȱ ‘Šȱ Šœȱ‘Ž—ȱ
Leningrad. Later, working in adult education, I was challenged by the people
I taught to create an opportunity for them, and I discovered that I could travel
anywhere in the world for free if I could persuade a group to travel with me.
Tour leading in Siberia, India, Greece, Germany, Albania, Vietnam, Czecho-
œ•˜ŸŠ”’ŠȱŠ—ȱ‘’—Šȱ˜••˜ Žǰȱ‘›˜ž‘˜žȱ‘ŽȱŗşŞŖœǯȱ ȱ Šœȱ‘ŠŸ’—ȱŠȱ›ŽŠȱ’–Žȱ
’—ȱŽŸŽ›¢ȱŸŠŒŠ’˜—ȱȮȱœž––Ž›ǰȱŠœŽ›ȱŠ—ȱ‘›’œ–ŠœȱȮȱ›ŠŸŽ••’—ȱ ’‘ȱ’—Ž›Žœ’—ȱ
people to some of the world’s most fascinating places, meeting doctors, trade
unionists, political activists, historians and naturalists. As a group we were
able to travel as we wished, and had the collective economic power to receive
the special interest visits we requested, at least most of the time.
But I was uneasy. The ecotourism aphorism ‘Leave only footprints, take
only photographs’ that we were encountering on our travels, often lovingly
Ž–‹›˜’Ž›Žȱ˜›ȱ‘Š—Ȭ™Š’—ŽǰȱœŽŽ–Žȱ˜ȱ–Žȱ˜ȱ‹Žȱ’—ȱ›ž‘ȱŠȱ•’ŒŽ—ŒŽȱ˜ȱŽ¡™•˜’ǯȱ
ŸŽ—ȱŠœȱŠ—ȱŽ—›ŽŠ¢ȱ˜›ȱŽ¡‘˜›Š’˜—ȱ ȱ‘˜ž‘ȱ’ȱ Šœȱ–’œ•ŽŠ’—ǯȱ‘Žȱœ•˜Š—ȱ
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Preface xi

is predicated on the assumption that these special environments are for free,
that there is no reason to make a contribution to their maintenance nor to
Œ˜–™Ž—œŠŽȱ•˜ŒŠ•ȱ™Ž˜™•Žȱ˜›ȱ‘Ž’›ȱ•˜œœȱ˜ȱŠŒŒŽœœȱ˜ȱ—Šž›Š•ȱ›Žœ˜ž›ŒŽœȱȮȱ ‘Ž‘Ž›ȱ
they used them for hunting or gathering for the table, for building materials
˜›ȱ˜›ȱœŠ•ŽŠ‹•Žȱ›Š ȱ–ŠŽ›’Š•œȱ•’”Žȱ’–‹Ž›ǰȱ‘˜—Ž¢ȱ˜›ȱ™Ž›ž–ŽœǯȱŽœŽŠ›Œ‘ȱ ‘’Œ‘ȱ
ȱž—Ž›˜˜”ȱ•ŠŽ›ȱŠȱ‘Žȱž››Ž••ȱ —œ’žŽȱ˜ȱ˜—œŽ›ŸŠ’˜—ȱŠ—ȱŒ˜•˜¢ǰȱŠ—ȱ˜ȱ
which we shall return, demonstrated that we were often not meeting the full
cost of our visits, let alone contributing to the maintenance of the resource. We
 Ž›ŽȱŽ—“˜¢’—ȱ’ȱŠȱŠȱŒ˜œȱœ˜ȱ•˜ ȱ‘Šȱ˜ž›ȱŸ’œ’œȱ Ž›Žȱ‹Ž’—ȱœž‹œ’’œŽȱ‹¢ȱ•˜ŒŠ•œȱ
who earned on average a fraction of what we did.
There is an inherent inequality in the tourismȱŽ¡™Ž›’Ž—ŒŽǯȱœȱ˜ž›’œœȱ ŽȱŠ›Žȱ
free-riders1 or freeloadersǰȱ›Š›Ž•¢ȱ˜ȱ Žȱ–ŽŽȱ‘Žȱž••ȱŒ˜œœȱ˜ȱ˜ž›ȱŸ’œ’œǰȱ ŽȱŽ—“˜¢ȱ
the natural and cultural heritage, the beaches and public squares, the build-
’—œǰȱ–žœŽž–œȱŠ—ȱ̘›ŠȱŠ—ȱŠž—Šȱ˜ȱ‘Žȱ™•ŠŒŽœȱ ŽȱŸ’œ’ǰȱ–˜œȱ˜Ž—ȱ ’‘˜žȱ
™žĴ’—ȱŠ—¢‘’—ȱ‹ŠŒ”ǯȱ‘Ž›ŽȱŠ›ŽȱŠ•Ž›—Š’ŸŽȱ˜›–œȱ˜ȱ˜ž›’œ–ǰȱ ‘’Œ‘ȱŠ›Žȱ˜Ž—ȱ
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Šœœž–Žȱ˜ȱ‹Žȱ’—‘Ž›Ž—•¢ȱœž™Ž›’˜›ȱ˜ȱȁ—˜›–Š•Ȃȱ˜›ȱ–Šœœȱ˜ž›’œ–ȱȮȱ˜›ȱŽ¡Š–™•Žȱ
ŽŒ˜˜ž›’œ–ȱ˜›ȱŒ˜––ž—’¢Ȭ‹ŠœŽȱ˜ž›’œ–ȱȮȱ‹žǰȱŠœȱ Žȱœ‘Š••ȱœŽŽǰȱ‘Ž›Žȱ’œȱ˜Ž—ȱ
•’Ĵ•Žȱ˜›ȱ—˜ȱŽŸ’Ž—ŒŽȱ˜ȱ‹ŠŒ”ȱ‘’œȱž™ǯȱ‘Ž—ȱ ȱ’œŒžœœȱ‘ŽœŽȱŠ•Ž›—Š’ŸŽœȱ ’‘ȱ
students, I am reminded of Gandhi, who, when asked what he thought about
›’’œ‘ȱŒ’Ÿ’•’œŠ’˜—ǰȱ›Žœ™˜—ŽDZȱȁ ȱ‘’—”ȱ’ȱ ˜ž•ȱ‹ŽȱŠȱ˜˜ȱ’ŽŠȂǯȱŒ˜˜ž›’œ–ȱ
Š—ȱŒ˜––ž—’¢Ȭ‹ŠœŽȱ˜ž›’œ–ȱŠ›ŽȱŽ—ŠŒ’˜žœȱŠ—ȱœŽžŒ’ŸŽȱ’ŽŠœȱȮȱ‘Ž¢ȱare
˜˜ȱ’ŽŠœȱȮȱ‹žȱ‘Žȱ›˜Šȱ˜ȱ‘Ž••ȱ’œȱ™ŠŸŽȱ ’‘ȱ˜˜ȱ’—Ž—’˜—œǯȱ‘Žȱ’ŽŠȱ’œȱ
not enough.
‘ŽȱŽŸŽ•˜™–Ž—ȱ˜ȱŽœ™˜—œ’‹•Žȱ˜ž›’œ–ȱŠœȱŠȱ–˜ŸŽ–Ž—ȱ‘Šœȱ‹ŽŽ—ȱŠȱ™Ž›-
œ˜—Š•ȱ“˜ž›—Ž¢ǰȱ‹žȱ—˜ȱ˜—Žȱ ‘’Œ‘ȱ ȱ‘ŠŸŽȱŽ•ȱ’—ȱŒ˜—›˜•ȱ˜ǯȱŠ‘Ž›ǰȱŠȱ“˜ž›—Ž¢ȱ
 ‘’Œ‘ȱ‘Šœȱ‹ŽŽ—ȱž—Ž›Š”Ž—ȱ ’‘ȱ–Š—¢ȱ’쎛Ž—ȱ™Ž˜™•Žǰȱ–˜Ÿ’—ȱ’—ȱŠȱ‹›˜Š•¢ȱ
similar direction. Over the last 15 years I have had the privilege to learn with a
Œ˜––’ĴŽȱŠ—ȱ˜Ž—ȱ›’Œ‘•¢ȱŠ•Ž—Žȱ›˜ž™œȱ˜ȱ•ŽŠ›—Ž›œȱ˜—ȱŠœŽ›œȱŒ˜ž›œŽœȱŠȱ
three universities; and to work with professionals in companies, governments,
NGOs and in education around the world, many of whom have contributed
˜ȱ‘ŽȱŽŸŽ•˜™–Ž—ȱ˜ȱ‘ŽȱŽœ™˜—œ’‹•Žȱ˜ž›’œ–ȱ–˜ŸŽ–Ž—ȱŠ—ȱ˜ȱ‘Žȱ’ŽŠœȱ
presented here. In a movement it is important that ideas are viral, that they
are taken up and used, ownership is not as important as their application and
the fruit they bear.

ŗȱ ›ŽŽȬ›’Ž›ȱ–ŽŠ—’—ȱœ˜–Ž˜—Žȱ ‘˜ȱžœŽœȱ™ž‹•’Œȱ›Š—œ™˜›ȱ ’‘˜žȱ™Š¢’—ȱ‘ŽȱŠ›Žǰȱ‘Ž¢ȱ‹Ž—Žęȱ
at the cost of those who do pay. The free-rider problem is how to reduce or eliminate it.
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xii Taking Responsibility for Tourism

Žœ™˜—œ’‹•Žȱ˜ž›’œ– is a broad movement. The priorities and issues are


’쎛Ž—ȱ’—ȱ’쎛Ž—ȱŽœ’—Š’˜—œȱŠ—ȱ˜›’’—Š’—ȱ–Š›”Žœǯȱ‘Žȱ’ŽŠȱ’œȱœ’–™•Žǰȱ
‘Žȱ™›’—Œ’™•Žœȱ˜—•¢ȱŠȱ•’Ĵ•Žȱ•Žœœȱœ˜ȱŠ—ȱ¢Žȱ‘ŽȱŠ™™•’ŒŠ’˜—ȱ’œȱ˜Ž—ȱŒ˜–™•Ž¡ȱŠ—ȱ
’ĜŒž•ǰȱ›Žšž’›’—ȱŠœȱ’ȱ˜ŽœȱŠŒ’˜—ȱ‹¢ȱŠȱ ’ŽȱŸŠ›’Ž¢ȱ˜ȱœŠ”Ž‘˜•Ž›œǰȱ˜Ž—ȱ
with divergent interests and priorities. The idea of sustainability began to
Ž–Ž›Žȱ’—ȱ‘ŽȱŗşŜŖœǯȱ‘Žȱ™ž‹•’ŒŠ’˜—ȱ˜ȱŠŒ‘Ž•ȱŠ›œ˜—ȂœȱSilent Spring in 1962
Š—ȱ‘Žȱ•ž‹ȱ˜ȱ˜–ŽȂœȱLimits to Growth 10 years later caused controversy and
–ŠŽȱ‘ŽŠ•’—Žœȱ’—ȱ‘Žȱž—Š¢ȱ™Š™Ž›œǰȱŒ‘Š••Ž—’—ȱŠœȱ‘Ž¢ȱ’ȱ‘ŽȱœŒ’Ž—’ęŒȱ
˜›‘˜˜¡¢ȱ˜ȱ‘Žȱ›ŽŽ—ȱ›ŽŸ˜•ž’˜—ȱŠ—ȱ‘Žȱŗş‘ȬȱŠ—ȱŘŖ‘ȬŒŽ—ž›¢ȱŠœœž–™’˜—œȱ
about the inevitability of human progress. The controversy continues. While,
˜›ȱœ˜–ŽǰȱŠ Š›Ž—Žœœȱ˜ȱ‘ŽȱꗒŽȱ ˜›•ȱ•ŽŠœȱ‘Ž–ȱ˜ȱ™•ŠŒŽȱŽ–™‘Šœ’œȱ˜—ȱ‘Žȱ
limits of growth, others, including many of those who remain unconvinced
about the human contribution to climate change, are more sanguine about our
ability as a species to solve the problems which we confront.
At the heart of sustainability is the idea of human life enduring. The con-
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cept is fundamentally anthropocentric; as a species we are very unlikely to


destroy the earth, although we have the capacity to make it less habitable for
˜ž›œŽ•ŸŽœȱŠ—ȱ˜›ȱ˜‘Ž›ȱœ™ŽŒ’Žœǯȱ‘Ž›Žȱ’œȱœ’••ȱ—˜ȱž—’ŸŽ›œŠ••¢ȱŠŒŒŽ™ŽȱŽę—’-
tion of sustainability and certainly not one that can be used to measure our
•˜‹Š•ȱ™Ž›˜›–Š—ŒŽǯȱ •˜‹Š•ȱŽę—’’˜—œȱŠ›Žȱ‹˜ž—ȱ˜ȱ‹Žȱ’—ŠŽšžŠŽDZȱ‘Žȱ’œœžŽœȱ
and the remedies are local, and there is no choice but to ‘dig where you stand’.
‘Žȱ›ž—•Š—ȱ˜––’œœ’˜—ȱŽę—ŽȱœžœŠ’—Š‹•ŽȱŽŸŽ•˜™–Ž—ȱŠœǰȱȃŽŸŽ•˜™-
ment that meets the needs of the present without compromising the ability
˜ȱžž›ŽȱŽ—Ž›Š’˜—œȱ˜ȱ–ŽŽȱ‘Ž’›ȱ˜ —ȱ—ŽŽœǯȄȱ‘’œȱŽę—’’˜—ȱ’œȱ™›˜˜ž—•¢ȱ
ž—œŠ’œŠŒ˜›¢ȱ Šœȱ ’ȱ Žę—Žœȱ —Ž’‘Ž›ȱ ‘ŽœŽȱ ȁ—ŽŽœȂǰȱ —˜›ȱ ‘Žȱ Œ˜—œ›Š’—œȱ  ‘’Œ‘ȱ
might compromise the ability of our descendants to meet their own needs
and which would preclude their sustainable development. To take but two
Ž¡Š–™•ŽœDZȱ Š’›•’—Žœȱ Š›Žȱ ™›˜—Žȱ ˜ȱ ‹Ž’—ȱ ž—›ŽŠœ˜—Š‹•¢ȱ ˜™’–’œ’Œȱ Š‹˜žȱ –Š’Œȱ
žŽ•œȱ ‘’Œ‘ȱ ’••ȱ›Š–Š’ŒŠ••¢ȱ›ŽžŒŽȱŒŠ›‹˜—ȱŽ–’œœ’˜—œȱ›˜–ȱ̒‘œȱŠ—ȱŠ••˜ ȱ
them to continue to grow; and environmentalists often ignore the importance
of development to the world’s poor and the developing countries in which
‘Ž¢ȱ•’ŸŽǯȱ‘ŽȱŠ›‘ȱž––’ȱ’—ȱ’˜ȱ’—ȱŗşşŘȱ ŠœȱŠ‹˜žȱŽ—Ÿ’›˜—–Ž—ȱŠ—ȱŽŸŽ•-
˜™–Ž—ǯȱ‘Žȱ—’ŽȱŠ’˜—œȱ˜‹“ŽŒ’ŸŽȱ’œȱœžœŠ’—Š‹•ŽȱŽŸŽ•˜™–Ž—ǰȱ—˜ȱ–Ž›Ž•¢ȱ
a green agenda.
ȱ‘Žȱ‘ŽŠ›ȱ˜ȱ‘Žȱ™›˜‹•Ž–ȱ˜ȱœžœŠ’—Š‹’•’¢ȱ’œȱ’œȱŒ˜–™•Ž¡’¢ǯȱ‘Ž›Žȱ’œȱŠȱ
›’™•Žȱ‹˜Ĵ˜–ȱ•’—ŽDZȱ‘ŽȱŒ‘Š••Ž—Žȱ’œȱŽŒ˜—˜–’Œǰȱœ˜Œ’Š•ȱŠ—ȱŽ—Ÿ’›˜—–Ž—Š•ǯȱŽȱ
 ŽȱŠ›Žȱœ’••ȱž—Š‹•Žȱ˜ȱŽę—ŽȱœžœŠ’—Š‹’•’¢ȱ’—ȱŠȱ Š¢ȱ‘ŠȱœŽŒž›Žœȱ’œȱŠĴŠ’—–Ž—ǯȱ
There has been a widespread failure to accept responsibility for achieving
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Preface xiii

sustainability. It has been all too easy for businesses, environmentalists,


˜ŸŽ›—–Ž—œǰȱ Š••ȱ ˜ȱ žœǰȱ ˜ȱ Ž¡™ŽŒȱ ˜‘Ž›œȱ ˜ȱ ŽŠ•ȱ  ’‘ȱ ’ǰȱ ˜ȱ Ž¡™ŽŒȱ ˜‘Ž›œȱ ˜ȱ
–Š”ŽȱœŠŒ›’ęŒŽœȱœ˜ȱ‘Šȱ ŽȱŒŠ—ȱŒ˜—’—žŽȱ’››Žœ™˜—œ’‹•¢ȱ ’‘ȱ˜ž›ȱ•’ŸŽœȱŠ—ȱ˜ž›ȱ
ž—œžœŠ’—Š‹•Žȱ ™ŠĴŽ›—œȱ ˜ȱ Œ˜—œž–™’˜—ǯȱ Žœ™˜—œ’‹•Žȱ ˜ž›’œ– emerged as a
 Š¢ȱ˜ȱŠ›Žœœ’—ȱ‘’œȱŒ‘Š••Ž—Žǯȱ ȱ™˜œŽœȱ‘ŽȱšžŽœ’˜—DZȱȁ
˜ ȱŒŠ—ȱŠ••ȱ˜›–œȱ˜ȱ
˜ž›’œ–ȱ‹Žȱ–ŠŽȱ–˜›ŽȱœžœŠ’—Š‹•ŽǵȂȱ œȱŠ–‹’’˜—ȱ’œȱ˜ȱŠŒ”•Žȱ‘Žȱ–Š’—œ›ŽŠ–DZȱ
to engage tourists and to encourage them to change the way they travel; to
engage the industry to encourage them to make sustainability part of the way
they do business, to take responsibility and to mainstream sustainability into
their business models, to challenge government to do what only it can.
¢ȱ™ž›™˜œŽȱ’—ȱ ›’’—ȱ‘’œȱ‹˜˜”ȱ’œȱ˜ȱ•˜˜”ȱŠȱ ‘Šȱ‘Šœȱ‹ŽŽ—ȱ˜—Žǰȱ˜ȱŠ›žŽȱ
the case that some progress has been made and to encourage you to do more.
There is much more to be done and it needs to be done faster. In the wake of
Copenhagen and our seeming inability to even begin to meet the challenge of
the ‘perfect storm’ of climate change, peak oil, water shortages, food shortages
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Š—ȱ™˜™ž•Š’˜—ȱ›˜ ‘ȱȮȱ’—ȱœ‘˜›ǰȱ˜ž›ȱŠ’•ž›ŽȱŠœȱŠȱœ™ŽŒ’Žœȱ˜ȱŒ˜–Žȱ˜ȱŽ›–œȱ
 ’‘ȱ‘ŽȱꗒŽȱ ˜›•ǰȱ‘Žȱœ™ŠŒŽœ‘’™ǰ2ȱ˜—ȱ ‘’Œ‘ȱ Žȱ•’ŸŽȱȮȱ‘’œȱ’œȱŠ—ȱŠŒŒ˜ž—ȱ˜ȱ
Žě˜›œȱ˜ȱŠ›ŽœœȱœžœŠ’—Š‹’•’¢ȱ‹¢ȱŽ—Œ˜ž›Š’—ȱŒ˜—œž–Ž›œȱŠ—ȱ™›˜žŒŽ›œȱ˜ȱ
make changes and to take responsibility. Travelling in the Indus Valley and
on the coast of northern Peru, where evidently great civilisations perished
almost without trace,řȱ’ȱ’œȱ’ĜŒž•ȱ˜ȱŽœŒŠ™Žȱ‘Žȱ›ŽŠ•’œŠ’˜—ȱ‘Šȱ‘ŽœŽȱŒ’Ÿ’•’œŠ-
tions too believed that they would endure and that they were wrong. I used
˜ȱ™˜—Ž›ȱ‘˜ ȱ’ȱ Šœȱ‘Šȱ‘Žȱ•Šœȱ›ŽŽȱ ŠœȱŒžȱ˜ —ȱ˜—ȱŠœŽ›ȱ œ•Š—Dzȱ˜ŸŽ›ȱ
the last ten years I have begun to understand. Individuals pursued their own
œŽ•Ȭ’—Ž›ŽœǰȱŽ••’—ȱ‘˜œŽȱ›ŽŽœȱ˜ȱ–Š”ŽȱŠȱŒŠ—˜Žǰȱ ‘’Œ‘ǰȱ’—ȱŠȱꗒŽȱ ˜›•ȱ•’”Žȱ
ŠœŽ›ȱ œ•Š—ǰȱŒž•–’—ŠŽœȱ’—ȱ‘ŽȱŽœ›žŒ’˜—ȱ˜ȱ‘ŽȱŽ—Ÿ’›˜—–Ž—ȱž™˜—ȱ ‘’Œ‘ȱ
their survival depended. This is also our situation. The ‘tragedy of the com-
mons’ is a very human tragedy.
The work I will describe is only a beginning. Change does not come
through top-down prescription. It comes when individuals work with others
to identify local problems and priorities, and develop solutions which deliver
’—ȱ™Š›’Œž•Š›ȱ™•ŠŒŽœǯȱ ȱ‘˜™Žȱ‘Šȱ‘ŽȱŽ¡™Ž›’Ž—ŒŽœȱœ‘Š›Žȱ‘Ž›Žȱ ’••ȱ’—œ™’›Žȱ¢˜žȱ

2 Buckminster Fuller published an ™Ž›Š’—ȱŠ—žŠ•ȱ˜›ȱ™ŠŒŽœ‘’™ȱŠ›‘ in 1969.


řȱ ȁ••ȱŒ’Ÿ’•’œŠ’˜—œǰȱœ˜ȱŠ›ǰȱ‘ŠŸŽȱŽŒŠ¢ŽȱŠ—ȱ’Žǰȱ‘˜ ŽŸŽ›ȱ–Š—’ęŒŽ—ȱ‘Ž¢ȱ‘ŠŸŽȱ‹ŽŽ—ȱ’—ȱ‘Ž’›ȱ
•˜›¢ǰȱ‘˜ ŽŸŽ›ȱ’ĜŒž•ȱ’ȱ’œȱ˜ȱ‹Ž•’ŽŸŽȱ‘Šȱ‘Ž¢ȱŒŠ—ȱŸŠ—’œ‘ȱŠ—ȱ‹Žȱ›Ž™•ŠŒŽȱ‹¢ȱŽœŽ›ȱ˜›ȱ
“ž—•ŽȄȱŽ•’—ȱŗşşŞDZȱŚŝȮŚŞǯȱŽ›—Š—Ž£Ȭ›–Žœ˜ȱŠ›žŽœȱ‘ŠȱŠ••ȱŒ’Ÿ’•’œŠ’˜—œȱ‘ŠŸŽȱ’—ȱŒ˜––˜—DZȱ
ȁ‘Ž’›ȱ™›˜›Š––Žœȱ˜›ȱ‘Žȱœ¢œŽ–Š’Œȱ›ŽŠœ‘’˜—’—ȱ˜ȱ—Šž›ŽȂȱǻŘŖŖŖDZŗŞǼǯȱ —ȱ‘Šȱ™Ž›‘Š™œȱ’œȱ‘Žȱ
œŽŽȱ˜ȱ‘Ž’›ȱŽ–’œŽǯȱ’••ȱ˜ž›ȱ’—žœ›’Š•ȱŒ’Ÿ’•’œŠ’˜—ȱ‹Žȱ’쎛Ž—ǵȱ
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xiv Taking Responsibility for Tourism

˜ȱŽ—ŠŽȱŠ—ȱ˜ȱ–Š”Žȱ¢˜ž›ȱŒ˜—›’‹ž’˜—ǯȱŠŒ”•’—ȱ˜ž›’œ–Ȃœȱ™˜••ž’—ȱŽěŽŒœǰȱ
Š—ȱ’œȱŽ™Ž—Ž—ŒŽȱ˜—ȱ˜œœ’•ȱžŽ•œȱŠ›Žȱ‘Žȱ–Š“˜›ȱŒ‘Š••Ž—Žœǰȱ‹žȱ‘Ž›ŽȱŠ›Žȱ˜‘Ž›œȱ
too. There is so much more to do and we are running out of time.

Žœ™˜—œ’‹•Žȱ˜ž›’œ–ȱ˜›’’—ŠŽȱ’—ȱ‘Žȱ ˜›”ȱ˜ȱ ˜œȱ ›’™™Ž—˜›ȱ ‘˜ǰȱ’—ȱ


‘’œȱœŽ–’—Š•ȱŽ¡ǰȱ‘Žȱ
˜•’Š¢ȱŠ”Ž›œ, called for ‘rebellious tourists and rebel-
lious locals’. Will you heed the call? Will you be part of the solution or remain
™Š›ȱ˜ȱ‘Žȱ™›˜‹•Ž–ǰȱ’››Žœ™˜—œ’‹•¢ȱŽ¡ŠŒŽ›‹Š’—ȱ’ǵȱ

Harold Goodwin
ŠŸŽ›œ‘Š–ǰȱŠ›Œ‘ȱŘŖŗŗȱ

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xv

Dedicated to the memory of


Jost Krippendorf
 ‘˜ȱž—Ž›œ˜˜ȱ‘Žȱœ’—’ęŒŠ—ŒŽȱ˜ȱ›Žœ™˜—œ’‹’•’¢
and called for
‘rebellious tourists and rebellious locals’.

Acknowledgements
The ideas and arguments presented here have been voiced and honed,
provoked and informed by discussions and arguments with owners, manag-
ers and workers in tourism businesses in many countries in the developing
Š—ȱ ŽŸŽ•˜™Žȱ  ˜›•ǰȱ  ’‘ȱ Œ˜––ž—’’Žœȱ ŠěŽŒŽȱ ‹¢ȱ ˜ž›’œ–ǰȱ  ’‘ȱ ™˜•’Œ¢ȱ
–Š”Ž›œȱ Š—ȱ ˜ŸŽ›—–Ž—ȱ ˜ĜŒ’Š•œǰȱ  ’‘ȱ ȱ Šœœ˜Œ’ŠŽœȱ Š—ȱ œžŽ—œǰȱ Œ˜•-
•ŽŠžŽœȱŠ—ȱ›’Ž—œȱ˜˜ȱ—ž–Ž›˜žœȱ˜ȱ–Ž—’˜—ǯȱŠ—¢ȱ™Ž˜™•Žȱ‘ŠŸŽȱŒ˜—›’‹žŽȱ
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to the development of the ideas presented here; some may hear the echoes,
others may not realise the contribution they have made. To learn through
ŽŠŒ‘’—ȱŽ—ŠŽȱŠ—ȱŽ¡™Ž›’Ž—ŒŽȱœžŽ—œȱ’œȱŠȱ™›’Ÿ’•ŽŽǯȱ
A small number of friends and colleagues have read all the chapters and
found weaknesses and errors which they have generously spent time giving
ŠŸ’ŒŽȱ˜—ȱœ›Ž—‘Ž—’—ȱŠ—ȱŒ˜››ŽŒ’—DZȱ žœ’—ȱ›Š—Œ’œǰȱ’Œ‘Š›ȱ
ŽŠ›—ǰȱŠ¡ȱ
Ž˜—Š›ǰȱ ŠŽȱŽŠ—”˜ǰȱ ˜‘—ȱŽȱ’Š•ǰȱŠ—ȱŠ›˜•’—ŽȱŠ›‹ž›˜—ǯȱ‘Ž›œȱ‘ŠŸŽȱ
›ŽŠȱ™Š›œȱŠ—ȱ™›˜Ÿ’ŽȱŸŠ•žŠ‹•ŽȱŒ›’’Œ’œ–ȱ˜›ȱŽŸ’Ž—ŒŽDZȱ’žœȱ•Ž¡Š—Ž›ǰȱ Š—Žȱ
œ‘˜—ǰȱ ˜ȱ ŠŽ•Ž¢ǰȱ Š—Šȱ ›˜˜”–Š—ǰ ŠŸ’Ž›ȱ ˜—ǰȱ Šœ˜—ȱ ›ŽŽ£Ž›ǰȱ Š••’Žȱ
›Š¢œ˜—ǰȱ’Œ˜•Žȱ
ŠŽžœ•Ž›ǰȱž‘ȱ
˜•›˜¢ǰȱ
Ž’’ȱ Ž¢œŽ›ǰȱ ¢•’ŽȱŒŠ‹ŽǰȱŽŠ—ȱ
Owen, Andreas Walmsley and Alison White. The responsibility for any weak-
nesses of argument or errors of fact is mine alone.
Finally I would like to thank Tim Goodfellow and Sally North who are as
passionate as I am, to communicate these ideas. Goodfellow is a 21st-century
publisher.
‘Ž›Žȱ’œȱŠȱ Ž‹œ’ŽȱŠœœ˜Œ’ŠŽȱ ’‘ȱ‘’œȱ‹˜˜”ȱ ‘Ž›Žȱ¢˜žȱ ’••ȱꗍȱž›‘Ž›ȱ
›Žœ˜ž›ŒŽœȱŠ—ȱŠȱ˜›ž–ȱ˜›ȱ’œŒžœœ’˜—ȱŠ—ȱŽ‹ŠŽǯȱ’—ȱ’ȱŠDZ
www.takingresponsibilityfortourism.info
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xvi Taking Responsibility for Tourism

Abbreviations and acronyms


ABTA Association of British Travel Agents (The Travel Association)
AITO Association of Independent Tour Operators
ATOL Air Travel Organiser’s Licence
ȱ ›˜ŠȬŠœŽȱ•ŠŒ”ȱŒ˜—˜–’Œȱ–™˜ Ž›–Ž—ȱ
CBT Community-Based Tourism
 ȱȱ ˜—ŸŽ—’˜—ȱ˜—ȱ —Ž›—Š’˜—Š•ȱ›ŠŽȱ’—ȱ—Š—Ž›Žȱ™ŽŒ’Žœ
ȱ Ž™Š›–Ž—ȱ˜›ȱž•ž›ŽǰȱŽ’ŠȱŠ—ȱ™˜›ǰȱ
ȱ Ž™Š›–Ž—ȱ˜›ȱ—Ÿ’›˜—–Ž—Š•ȱ슒›œȱŠ—ȱ˜ž›’œ–ȱ
DFID Department for International Development
ȱ —ȱ‘’•ȱ›˜œ’ž’˜—ǰȱ‘’•ȱ˜›—˜›Š™‘¢ȱŠ—ȱ‘Žȱ›ŠĜŒ”’—ȱ˜ȱ‘’•›Ž—ȱ˜›ȱ
Ž¡žŠ•ȱž›™˜œŽœ
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IHG Intercontinental Hotels Group
ȱ —Ž›—Š’˜—Š•ȱŽ—›Žȱ˜›ȱŽœ™˜—œ’‹•Žȱ˜ž›’œ–ȱ
IPCC International Panel on Climate Change
IUCN International Union for the Conservation of Nature
ȱ ˜ŒŠ•ȱ™’˜—ȱŠ•ŽœȱŠ¡ȱ
NTB National Tourist Board
TALC Tourism Area Life Cycle
SNV Netherlands Development Organisation
ȱ ˜ž›’œ–ȱ™’–’œŠ’˜—ȱŠ—ŠŽ–Ž—ȱ˜Ž•ȱ
TSA Tourism Satellite Account
ȱ —’ŽȱŠ’˜—œȱ—Ÿ’›˜—–Ž—ȱ›˜›Š––Ž
UNWTO United Nations World Tourism Organization
VSO Voluntary Service Overseas
ȱ ˜›•ȱ ˜––’œœ’˜—ȱ ˜—ȱ —Ÿ’›˜—–Ž—ȱ Š—ȱ ŽŸŽ•˜™–Ž—ȱ ǻ‘Žȱ ›ž—•Š—ȱ ˜–-
mission )
ȱ ˜›•ȱŒ˜—˜–’Œȱ˜›ž–ȱ
ȱ ˜›•ȱŽŽ˜›˜•˜’ŒŠ•ȱ›Š—’£Š’˜—ȱ
WTO World Tourism Organization
WTTC World Travel and Tourism Council
WWF World Wide Fund for Nature
Chapter extract

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