Professional Documents
Culture Documents
EMOTIONAL COMPETENCE
Componenls of Emoliono! Conpetence
Dealing with Pronlem Emoion:
evdea:
s the is an emrgenty mobtizaton of bodily re
derabe
i e r greatiy in the depth sources fr immediate, mere or less violent
case e s e m to
mods, and action, and the steping up of physiological
and range ot our teers, In eur pesses 5 b0th more seiecive and more
cxtensive. Processes Telatedto disestion
ve felinS
aresuspended and the mouth becmes.dry
inte=sily os feeling. Some pedple 3Pparently whercaskeartbeat, blood pressure,respirn
fecl great intensities of emouuon, they react tion, andLadieralinpduetion are all in
to the ups and cowrS ot living ith intense creascd,he. capilariesalonsthe alimentary
JOy.intense disappoNniment, 2d intense con canelconsncd,whie those.in.the.brain and
cem. Others, wheiher trom constituival the large museles enlaree.for beter.circuk
limitation or defensive learning. are coN tion. Red blood cels rom Ihe splcenand
easily stirred to either enthusiasm or distress sugar firgm.the iver are relcasedinto tie
but seem to be insulated from any strongIc odEven.the factor that induces biood
ings. Most of us are somewhere in betveen. otingin iniuriesis.ancreasedustincaser
Emotional compeience would seem to n strong depressive Cmotions1ke gnet, no
require sufñcient depth of feeling to aliow
actionis.usuallycallçdfor, andaction patene
2ctive, vigorous, healthy. participation in tals are-restrictedraccordingly- pulse rate
living. Although wide diferences in emotirn-
ality seem to be withia ihe normal range, thee
blood pressurerandTrespiration-are.all.do
pHesseds
extremes at either end are unadaptive. Over I n ddition to our mild and strong emo
reaction to every minor situation squanderss tions, bouh of which may be normal and
the individual's resources, whereas a very healthy, we may experience disintegrative
shallow reaction usualy iadicates a defense emotions.Thèse may be the outgrowth of
orientation with accompanying nigidíty and normal emergency emotions too long con
lack of nomal and
richnesS meaninginemo- tinued,or they may be precipitated by over
tional expenence
whelming stress a such circumstances, as
I n terms of intensity, emotons may bec
described S mild, strong, or disintegrative
we
noted in Chapter 8, even a stable per
Sonality imay develop a mental. disorder,
Interestingy enough,diierent intensities of T h e intensity of disintegrative emotion5
emotion are apparenty related to quite dif- i5 well illustrated by observations of soldiers
erent physiologcal processes.
w h o had broken down in combat inWorid
With mild emotion there 1s increased War, u' and were later given sodium pento
alertness, a focusing ofallention on meaning-
thal interviews: Under the influence ol thi
producing factors in the situation, and aslight drug, which producés effects somewhat siml
increase in tension, accompanied by 1eelings lar to hypnosis, the. soldier could reive
of being Ppepped up and ot havingincreased. his combat experience and
vigor. Even negative emotions, such as fear discharge someor
his overwhelming fear and anxiety
and anger, may be expenienced as pleasant (Grinker
Spiegel, 19455):
when they occur in mild form and when the The terror
individual believes he has control over ihe exhibited in the momenls o
Supreme dengeri such as at the immine
situation and can 1frminate il if he wishes
(Berlyne, 1967) This is readilyillustrated bys explosionof shells,the death of áfriendver be
the negative cmotions we often experience.in Sore the patient's eyes; tRe dosen
watching Sporing events or television and under u heavy dive bombing altackisc
movie. dramas. In fact, f such cvents are fying to watch. The body.becomes n
ingly tense and rigid the eyes den
COMPETENC. 399
COMPONI NTS
OF E.MOTIONAL
he
haids
Such mood siatcs color our
and deprcssion.
background for
peTsfwaion.
a
pine
seehing
percepns and provide
with ely,
1 lie
breathin
on. Wc havc prot
activily is going
conv75/1
d n g e r . whatever
The a cas
of being in
eboul me si:allov.
ensily
of
tne
o"nr,
a i a J t y u e n t l y
remains
$ailing ikrough silualion thal
of he Ded u n d
he height bnCK Im would upscl us.
patirntjans 1o
resume
Evelop a full
repertoire of emotions with Furthermore,
the person
on the
look-
constantly
ropriate intensity and depth seems to re resentful is
fearful or
thus tends
to s e e only
rom personal immaturity, faulty altl new dangers and Such a
out for and fcars.
ES, Or defenses against emotional invov confirms his womies rec
what satisfying
Such a failure-as in the case o a" has
trouble
mantaining
time his
person and in
VIdual who lacks a sense ot humor or lationships
with other people, evcn
apre
rons
rutron 2 C'1n -**d
oT.ccl the
mcer
and leve onmY ii socialny pjOved
frimary tasks o intenive
group capericnce and psychoth er:apy is often
was.
measure of cmiotiona' to rcintroduce ihe individua! to is own
Althou some
ta
is necessary, i can Carried too feelings.
control
12aiviou2l may de so iniivited
it. Thus an
2ngcr or afiection that
he scems Direct vs. disguised erpression. ETotions tat
in caress1g
deal with,
ings are i D* Capeiied. Alouph an under to
protcssional counseling or psy-
cmottoral processes willnot chotherapy may be calicd lor. Just
getting
Siznding our fears, anxicties, and hostilitics out into
automaicaily solve ptoblcms of e:pression
the open where we them for what
car. see
dcontrol, emotional competcncc Starts
toward they are often helps to discharge much of the
and realistic a'titude
with a healthy emotio::al lension and paves the w2y for
ior living.
cmotion as part of one's cquipimeni
more constructive feclings and more con-
structive ways of dealing with the situation.
fuRchoning Nith emotions
iistead
of fghting
ttem. Cne important strategy in directing
OUr emoional reaclions is learning to unc
insicad ot trying Fostering Constructive Emotions
LiOn i t h them, using them
o ngni them. Although
some stress situa
Lions an be anticipated and made less cmo Fortunately, healthy emotional patterns tend
thercby
to mainlein and appreciative of the 2sets that e
vuelly
helped 1s
p r o b i c m s .
on the
positive shall it focuses on achieving 2 rezlistic fram.e c
lance
we
obiously cannor dcciGE teelings," there reference in which our probiems ard or e
posilive
having only eno. sources for mceting them zre viewed *
cicourege heallhy
t
do io
much we can that seem rcasonabie accuracy 2nd objeciv:ty. Tte
is activities
ticns. We can
choose
the saiisfactions both pcrson whe can see his disappointents 2nd
nch
mst likely to e:d and in their long-
frustrations in perspecive-without urduc
progresS
wiale they arc in can co.centrate on actual. opuimism or pessimism-is no! so likely to
tem
cifects. We
oncs
get steamed up over a broken date, 2 um
mainlenance
instead ol
ization strivings a irafic ie-up, or other
ol on keeping what
'e bling brid32e pariner,
-on growth instead irritating but minor events which bave little
nurse E gudge against
have. Rather than a long-range signiicance. Nor is he +kely to
ways of building
someone, we can explore anxiety to
of play- react with cxaggeraled fear and
relaticn ship with mm. Instead
better more serious stresses.
wallowing in sell-pity,
ing a martyr role and
which is c.splaceo
e n utocrelic climate,
aggressiveness
rgel.
-
$0 NOT:ONAIL COMPLTENCE
Situation,
ic *il
conline to
chargc nuch of the eniotional tension he
rticuiar thouph the
clec- ha: built up.
ev.7
indeliriteily
od it urned
on again. 1e There is a
danger in catharsis if ore
i
cuTent is ncver to
nnd out that the spills out" to the wrong person-one who
himseil
ro
ciaree manner. might reinforce the fear and
Ces n a r C S S .
In KC
anxiety, tie
situatior
15
now
bzre!y
escapee drowning ilt and resentment the individual is trying
w i o nas to rid himself of. In severe
child trat he cannot
cases, a profe:.
he o: waler
be
so
ternied
himsei
Situations sional therapist may best be able to help the
to eapose
ring himscH overCOme and individual accep! his feelings and integrete
his iear
mgr: te a treumatic experience into his
ich g we
eg0-structure.
evcioped. Semeties In less severe cases, a mirister ora
swiming SA a*0:ding
situations
2ctivities cr coctor or
ca tor ycar
nurt is. 5y exjiosing
an emotio12liy matire and discreet irier.d
would ro long*iwOiIG dIscover i a t the :s a5le to provide the listening ear end ihe
we
io Lhem
ouTsclves matenalize and cur comments which lead the way to insight.
cic nor
zpaied pan
be exiinguished. In therapy it is often difñcult to begin
wouiG
Iear
cOdiisozed
the dreaded working through a problem by catharsis be
we can experience
Espcialiy if cause it brings to consciousness many of the
mild Torm and in pleas
situz:ion frst in very of re painful feelings the individeal has been trying
sources
or with other
2 company to hide. Sometimes lke will terminate ther-
and plezsant
emofions close by,
To
2urance
reaction apy wnen it begins to get uncomfortable.
tigger a lear
l
lose power tois applied in behavior
its
undertake and cary through with catharsis
ia us. This principle also
we must be convinced that this often pain-
but we can
2s we have seen,
erapy, overcome ful process is worth while.
curselves in trzing to enables us to
Ppiy n 3. Insight. Catharsis ofteu
2voidance reactions. the ways an emotional
term catharsis, as we gain insight into
2 Catharsis. The rauma has been affectiog our
behavior.
zed with social failure, and it is invaluable pirations were of an event was
inaccurate.
interpretation
a means of reducing the tensíons assoc we feel ihe way we
do
e begin to see why
zted with anxiety, fear, hostility, and guilt. a small amount of criticism,
even
l it
By why and makes
Verbalizing trauma, a
the ex* we also gel
is constructive,
our feelings
hurts would rather keep a
TenCE Out into the open where we can look
us inferior;
feel why we face a
aL more objectively ad thus begin inte merchandise than
defective
gaing it into our ego-stricture. piece of back; why
clerk and ask
him to take it
sales even
Ttharsis may take any ofvarious forms. alraid to argue
wth people
E Eskimos have long used the device or
we are
are chuning
with anger over
we feel so
playing, in which they act out
tnt
though
they have said; why we
UTes and embarrassing vithin something opposite
with members of the
Eoup so that everyone can self-conscious
either
to
by
extinction of faulty reacluons
by insignt in0
hiha sodiui as won desensitization
or
Emotionai
re
patient almost literally relives through we do.
feel the way
Xperience and thus is adle io dis Wny
we
EMOTICNAL COMPETENCE
406
period. Some persons have found that minor Because of possible harmful side elfects lo eil
ws
ranquilizers alleviated their tension and anx- tranguilizers, severalSaiesna der ih
automobile while under
the inluerce
inue
tthe
he a11.10us
which the individual cxpericnces 2 chronic.
whereas
170ul it,
1,
u f i e r e a s
nOi
clear pervasive fceling of anxiety whatever the
but
but is
du
danger
0.ngei
cxtcrnal circumstances.
Cannol
senses
iiCIion tott a r e
whal Of course, il i5 not always easy to dis-
indrvtudi narreO and
anxiety
toitsexaC: leh
Tcar
ceived
enrd
aspccis
y "s a
anxiety in dealing wjth the everyday prob.
and anxiCy For
cxzmple,
ation lems of iving. However, an of
uncertain
implic?lions.
marriage
may
feel
this distinction and an
awareness
approach to ear
or approaching new
and
ycung person
probicrns
atd anxiety as reactions to be recognized
concerning
nnanc13 .me feel
fcar ana
al
the same about and understood rather than denied and hid.
esponsibilhlies a p p r e h e n s i v e
den appear io be important irst steps in deal
and
matied and
vaguely anAlous gei cmotions.
really wants to
with
whether he a
success.
ing these fcar and anxiety are
be As have seen,
his Marriagc WIll
we
anaicty in
whether Tear or their eífects. Fear
always negative in
lorm ol
is a involvecd not
Worry 2ctior
emotionally or
which the
individual
is sees no im which leads to caulion proteclivc
but a minimal or even
Iroublesome silualion often is constructive; similarly,
with helpless and
a
a
mediate
answer and Icels moderate level ol anxiely may represent
aboul thc
outcome. Wor of arousal in getting
somewhal hopelcss
fu necessary mechanism
needed uction. Mild anxiety
untoresecablc
Tet
many peopie consider it a form and compelence, can distort
or
nes or even cowardice to feel fear and anx achievemeni, and that of his
and inpoverish his existence
ey-iel alone cxpress them. It is especialy sellöws." (p. 200.
ihcull for men in our culture to admit their Since
lears and anxieties because of our prevalent
'expect and
what to
wha to do.
ereolype of the male as a strong.çonñdent Knowing stem from a feeling of help
and anxiety
provider under whose protection his family ear in
of.danger, the best and
sace
cel secure. Recognition essness in_the adequacy
as normal and
of fear and anx* Surance againat them
is actual
c a n n know
ey permanent parts of the hu- Obviously
we
infepervasive
nferiority? fceling of inadequacy au
we saw
Cxpect
and what to
conñdent
of fearfut,
instead
cven
in a
in Chapter 6, a
dis
Icel
very demanding situation.
commonly
we
And general anxicty-in n
which
40 MiONAI COM'ETLNCE
ns, as does the athlete once the contest is rigid and less inventive; and we develop
under way. spiraling need to protect ourselves by denial,
Tationalization, ánd other delense mechune
A certain amount of isms. Second, ch1ronlc anxiety keeps us phy
Being a good worrier. lologically mobilized for emergency aclioa
is
anxiety andofworry probably"an inevitable
by-product modernliving Most of us feel W en no uppropriate uction is cvident, te
lefms o
vaguely apprehensive much the timeof hurmful elNects of such anxiety ir
been men
psychosomatic disorders have
about possible accidents,delined
losses, or other
failures, setbacks, tioned. Third, chronic worrying deprives
poorly future possl.
bilities. of the enjoyment of jiving ive and
0 muclh
Worrying is a form of Scar and anxiety continually concericu,w e than with
which can be realistic and constructive or rather than wil
aspects of living
ungero's Oflen a
unrealistic and destructive. Jnnis (1968) hasthe and
positive ennc about that
ot things that
referred to the useful "work of worying" In Chfonie worrier will worty
preparing an :adividuUal for coping with ature
laken
and hen be unawa
stress. For example, lie found that
never happen occr
that do
palicnts by lhe slresses
DEALING WITH PP9LEM EMOT1ONS. 409
of expression is to discuss
one's
feasible
not
Where-it is
involved
.
in work:ng
1or
hostile Cult for us to admit and accept and constructivcly level,
used personal
be
eelings and even more diffcult to may On a
more
per
heip aroiner
retorms.
or
them dnd 2Cceptable ways of expressing
OCial
anger
may
being.inconsiderate
our
expressing
rcsorts
to self key mperiance in vew ci ihe suizdal te.
dencies which otten eccur
rse
c h
an
mechanisisStcas
indVJUuR
projectio : severe
C
misdeeds
on pressions.
blame tor nis
a s i n g the
conscious
rom
and frecing
*mse
valuation.
Berecremen: and grief: Grref is 2
uiversz
ehers
of
Euit na sci-de icelinss usualiy reaction to bereavement. 1ound even amors
feelings guilt animals. It is apparently based oa a ciose
pathological moral
Such and
u n r e a f i s t i c
refect
i m m a t u r e ,
individual
s
assuimpilons
re.
of a weii-loved natioaal figure.
the of his
appropnateness
fron
is
ihe k s s
e,1967). Unrealistic aspirations, ngia mary
cavement
and gnetf
stemming
m t
to disrupted.
rations and values if one is oubled nave
been Irnencsh:p.
TO be
professional ass.stan be
compiicated
by
alieviated. Such help is o may
412 EIOTIONAL. COMI'ITENCE
tepressi1-Pspecally'
when the oí considerable spettilatan. Fronim (1956)
rili, ant
ambivalent beleves Ihat love uevelops frc.m man's
individu:al has had
ctstiken
loved one. IHe may
awareness of his sepafateness and his reed
eeings toward the lost overcome
cngags in
self-recriminalion for past negiect
to
tnc anAICY nis separateness
other thoughtis
brings by achicving union with someone or
for lelt hostility, or lor
havine
oission or commission lor something. But
he stresses the point that the
a0 acts
which o
he now leels guilty. (ouilt and depres only healthy unton is one in which the integ.
Son are almost ineviiahle, when the individ rily of the individual is not threalened. We
can achiec a
zal has actually been involved
** s o m e
Way lecling o Union hrough de.
1 the cvent that caused the deathof the loved pendence on
another inüividual or
through
accident in which conformity to ihe group, bul in So dc:ng. we
n an automobile
ne-as surrender
the was
tic diiver. our own individuality: likewise,
Since it is now too Iate to i a k e repara- we can
achieve union through dominating
ion tor his alleged or actuial musdeeds, guil, others, but
here thec others sufer. Only
be through love, Fromm Icels, can the necded
seil-recri.ination, and depression may
severe. Here the process of griel work may sense of union be achicved without loss of
take individuality and integy Of her side.
be much more complicatcd and may May (1968) has also emphasized the theme
m u c . longer time, and ihere is a real poa
deceittul
kove-in which one
partner
4,False or
love but
uses
the
re
yarelationship, the only yardstick we, have o deep and endurlng other
2uatirg its prolesses explout the
is the
exlent which
healthiness doliberalely the
which
world,'Indicating
a
detensvo
o be unhealthy: hostlo
against a
sell-centerod orlentation. love-in which one
ts onal love-in which the IndividuB .
insecuro
and
devalualing
anxious
and ollen
jealous
Cktales e
parther
loeis
insecure
soll-concept
is
d e v a l v a l e d
andin
loved o down
destructive
Croprieta
view
t as a possesslon and treats him in a
7. Mulvaly
fear
each
oiher
charactered
and
to be
Ome exploitative way rather than Bs a" u n d e r m i n e
aopears
y
love.
ey fomanlicized love-with
on more by hate
ihan
talion;
exp
ONFLCTING ASSUAPTIONS ANOUT AOMANIIC LoVE
t i*Nhin.ie 8nyway.
7. That it is
rossiblh in
t asequate eual relalionships slen frons one's delenses and let one's rom Antic kove to lemer
lauts be
parthef-and a so hat one musl befreely e n by
nd ian N OUnd
ony in the contest ol roniantic lovo he
- N N that adequate sexual ioved and hent: mus1 aiways lovatie to te
e ihe nay w the later
teiationshps olten
eep his best foot
development ot lovo. ward in appearance and
behavior. tor
i a t thnding the right person is the most im-
MAN inN'NN in romantic
8.Tha omanlic iove can be leit
for
onily one
love-and ais0 that love
y to gne and receive love is the most
ec. al a lime-and alo liat.the
irdvidual
may be romantically in love with more than
t a N determinent. one
son simLaneouslyY per.
i be gcrded.
to corcesi, to iry
ense romantrc to be
y
o jee: iense, o waich one's wori relatNasup of shot urci
ipress,
a t s , 0 S%ppress iess. +!y pecpie
o does not take into 3ccan:
that Rey car C ~itkou heniseives
Rrsonakt*s Or any
th "" oi
et other raion2l
o eapecia. tions. Oiten indatuat:on consiterz
seling taatnere cre deriands invoives a tigi de-
them;
they can jeel psychologi. ree ot wTsh:u!
Lvnsp
raked
cnd sill
tAinking in waich the lover
caly (as well as pkys:calyj prcjects a ials
the head of tke kove
over
fel loved and wanied and secure." (Pp. 239. one and sees
oniy w i wznts
240) stead of wña: ts there. Oace is ta see
Whether this finding would hold for less become nore realistrc, tte
perceptivas
romentik n
sef actualizing people in ess healthy love mav sud niy be lost
relationships is a moot point Uritunately, as Kephart (1967) s
In an early study of S00 American col. ponted ut, one. usua!ly thinks of his cz-
ege girls, Ellis (1948) reported that S8 per rent romantic expenence as love ratber than
cent admitted simultaneous infatuations and infatuation; infatuation is usually reognized
2 per cent reported being in love simul- as such-at least by the person iavohed-
acously with two or more men. The find- only after it is over.
mgs of Packard (1968) with respect to the Although infatuatioa may nox last, it isa
Sexal patterns of college men and women powerful fo* while it holds sway. It pro-
Sest tha" the earlier findirgs of Ellis may vides both rose-colored. spectackes ad a
be valid for today's generation as wel sense of urgency to its victims, and when it
Romantic love is characterized by leads to a hasty mamiage, the imdivdsa! may
stroag feelings of attraction toward and af- find himself maried to someone he saney
fection for the loved whose come to bim:
ponts OMeweak in s
person, a desire to be knows, S
ith him (er her), a concerm for his well- gute a shock,
eing, a willingness to make more of oneselt also
Mary other irrational ekements may
make it difficult for a peson to tell if e s
cr him, and a desire to contrbute to his hap-
pAess and personal growth. Usually it alsoo even aNeativeay
really in love. For example,
cludes a desi.e for convice hims.f tha
affection from and
sex mature individual may
is in kove
intimacy with the loved person. Such maried because he
he wants to get
have
vE may endure and deepen over the years when actually what he
wants is to sone
his senua'
t may wither away. In some instances one take care of him, or to ensure
kinds. Treciatev N
m ve in quite diverse ways. lit eAperiences of many
nesSriy
onc
is nor
y that a marrage
person who has never nappy
416 LStOTONAL CONMPETENCIL
within his
it-1hat it is potentially
control. Later these two
tiClariy mportant,
tor a love which fccds are
integrated into a lecling that one istrends
hasi
to destrov itsclf. Erotic cally lovabie and worthy
of love but afso that
on
oie,
ndency is apt
ike brotherly and parental love, nur he can behave in
ways which wll ir rease or
t7es the growth o the lovcd one as a destroy the love that oiher
people wi!! fee!
of iim.
ind:idua
Lacking cither part of this
experience,
The cbility to love. Most investigators be- the child
is handicappedlaler on. If he has a
lieve that peopie vary grcatly in their ability weak and uninterested father and an
indul
o love and to maintain a durasle loving in- gent mother, 1or
example,
to be able to love since his
he is not
Ekely
terzction with another person. An individ. orientation is a
ua's ability to love, like other emolional receplivc one in which he expects others to
compelenCies, appears to depend upon a love him regardless of his own behavicr.
Or.
number of including early cx if the mother is cold and
Tactors, his unresponsive and
the father authonitarian, the child
periences with his parenis, ihe extent too
may E
which he Irusts others, his degree of personal lack the ability lor either giving or
maiurty and self-acceptance, and his free uncondilonal loye-always
re g
suspecting that
dom from exaggerated self-defense. lhere are stnings attached to being loved.
As we have seen, the ability to give and Whether or not we agree with
receive love apparently begins in a healthy Fromms
formulation, it is of interest as a model for
infant-mother relationship and then cxpands trying to understand the way in which early
as we build satisfying relationships with
family pattems may infuence
our aer p*
other family members, friends, and eventu- proaches to love relationships. It seems a
aliy a matee and children of our own Fromm
safe generalization that a minimally favor-
(1956) has distünguished two componenls able emotional climate in
which he considers of crucial importance in childhocod is ust-
ally necessary if the individual' is to be adle
such eariy cxperiences: (1) early ex- the to give and receive love in later years. Yet
perience of being loved unconditionally by love is a powerful force, and long-hed gu
the mother, and (2) the later experience of ems of self-doubi, cynicism, and of delet
having to meet certain standards to cnsure siveness may be dissipated by the expenence
love. The first experience is considered a
passive one in which the infant is loved
sim-
of genuinely loving and being loved by 30-
other human being.
We have scen in this chapter how an individual's constitutional mak up, his
cariy training, the social climate in which he lives, and particulary ni he
of refcrence all help
detcrmine the pattern of emotional
to
r shallow
develops. Depending on these factors, his emotions may
negalivt.
specific geueral, preponderantly positive or
or and
CApression may be piencontrolled,
balanced uncontrolleu, ou
or
strictively channol
striicively channeled or suppressed, healthful or da.naging. Anand
individudio
aeplh and range of and
feeling, characteristic balance ol postu