INDUSTRY IMMESRION PROJECT

OPERATIONS AND
PRODUCTION
MANAGAEMENT
Doon Business School Global
Selaqui, Uttarakhand.

Nilanjan Mukherjee
Artika Singh
Priyansh Tiwari
Siddharth Bagel
Manali Singhal
—
Prepared by the students of PGDM
GLOBAL 21-23
—
Submitted to Prof. Rajeev Ranjan
 INTRODUCTION

COMPANY PROFILE

Himalaya Drug Company is an Indian multinational pharmaceutical

company located in Bengaluru, Karnataka, India that was founded in
1930 by Mohammed Manal. It manufactures health care products
under the Himalaya Herbal Healthcare brand, which includes
ayurvedic elements. It has offices in India, the United States, the
Middle East, Asia, Europe, and Oceania, and its goods are distributed
in 106 countries worldwide. The firm employs around 290 researchers
who use ayurvedic herbs and minerals.

COMPANY PHILOSOPHY

Himalaya Wellness scientists and Himalaya Wellness has developed

herbalists spend years studying
the healing properties of herbs. In
their products, they use over 250
herbs. As soon as new herbal
benefits are identified, the
company updates their herbal
monograph, a reference that gives
a general overview of the plant
and specifies its chemical
elements, activities, clinical uses,
and suggested dosage. A than 90 clinical trials. Himplasia
significant amount of work is
spent authenticating the plant,
extracting its active marker,
studying its medicinal properties,
and proving safety and efficacy.
The entire process can take from
7 to 10 years.
a number of new items as a result
of its research. It’s drugs Cystone,
Himplasia, and Septilin are just a
few ground-breaking medications
that are being recommended by
doctors all over the world.
Cystone, which is used to treat
urinary stones, is the only herbal
medication available for this
ailment. It is supported by more
is the first herbal treatment for
benign prostate hyperplasia.
These have the same efficacy as
allopathic medicines and have no
negative effects. While herbs
cannot meet all unmet medical
needs, they can make a substantial
contribution to overall health care.

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 TYPES OF PRODUCTS

OVERVIEW

Himalaya Drug Company manufactures a wide range of products in the

segments of personal wellness, baby care, ayurvedic pharmaceuticals,
veterinary products and many more such product categories.
Following is a list of products actively manufactured and marketed by
the company as of 2021

SPEARHEADING RESEARCH
SPE

Himalaya Drug Company manufactures a wide range of products in

the segments of personal wellness, baby care, ayurvedic
pharmaceuticals, veterinary products and many more such product
categories. Following is a list of products actively manufactured and
marketed by the company as of 2021: -

1. Animal Care Products

2. Baby Care Products
3. Children’s health products
4. Derma Care
5. Eye Care
6. Face Care
7. General Health
8. General Wellness products
9. Hair Care
10. Health Care
11. Lip Care
12. Men’s Care
13. Men’s Health
14. Nutrition Health
15. Oral Care
16. Oral Health
17. Pure Herbs
18. Womens Health
19. Maternal care

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PLANT LAYOUT.

The unit is in operation and all safety measures are adopted for
workers. Masks and other PPEs are provided as additional personal
protection equipment to the workers. Workers are regularly informed,
kept aware and trained about occupational health hazards, due to
operation of the unit and preventive measures to be adopted are also
informed. Workers health related problem if any, is properly
addressed. All employees are medical checkups and physically
examined before joining the organization including all mandatory
tests. A person suffering from any aliments is allowed to work in
manufacturing area. Medical checkup program is carried out once a
year. Every person engaged in manufacturing activities has to comply
with requirements of personal cleanliness and hygiene conditions to
protect himself and the product. He/ She must be aware of health
habits like wearing clean cloths practicing habit of regular bath (daily)
& cleaning hands after visiting toilets. The employees are monitored
for these practices. No eatables or drinks are allowed to be stored /
consumed in manufacturing area. Smoking & chewing of tobacco is
strictly prohibited inside the campus.

FIRE SAFETY AND HANDLING.

A comprehensive fire- fighting system is there in the unit containing

fire hydrant system, fire water tank, fire water pump, jockey pump.
Fire extinguishers are approved by fire department. Sand Buckets for
fighting shall be provided in sufficient numbers in whole of the plant.
Proper use of Personal Protective Equipment (PPE) like helmet,
goggles, safety shoes, ear plugs, musk, etc. is being assured.

1. All electrical and mechanical equipment has been appropriately

grounded. Control switches have been strategically placed at the
points of operation most suited to controlling the machine.
2. Informatory hoarding has been displayed to handle the by
chance situations
3. Information for good housekeeping is there
4. Supervisors and employees are properly trained to operate
power Equipment or machinery.
5. An Effective communication system is being practiced in case of
any unfavorable conditions.

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 SUSTAINABILITY IN PRODUCTION

RAINWATERR HARVESTING

Total rain water available for rain water harvesting is 24,201.16 m3.
The Design calculations for storm water drainage and rain water
harvesting pit are as
follows:

RAINWATERR HARVESTING
Q = run off (discharge) in cubic meters per hour
C = Co-efficient / Impermeability factors of the surface
I = Intensity of Rainfall
A = Total Drainage in m3.

One pit of capacity 39.20 m3 is already constructed for rain water collection. Two
number of rainwaters harvesting pits will be provided Harvesting of Rain Water.
The rain water will be collected through piped drains and conveyed into rainwater
harvesting system. All storm water drains have been designed for adequate size
and slope such that there shall not be any flooding in the site. It shall be ensured
that no wastewater shall enter into storm water drainage system. As per Ground
water level study the level of ground water around the industry is less than five
meter therefore artificial recharge of ground water is not feasible. A piezometer
should be constructed to monitor the changes in the ground water regime. The
piezometer should have a depth of about 25 m bgl and tap the deeper aquifer only.

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GREEN BELT DEVELOPMENT

1. 33% area has been reserved for green belt Company has been
developed dense green belt around the plant premises with plant
species.
2. Green Belt will also add aesthetic Beauty to the Plant and also
help in maintaining the Ecological Balance.

SUSTAINABILITY IN PRODUCTION

Himalaya prioritizes environmentally friendly packaging. The firm is

committed to pushing activities that contribute to improvements that
minimize our packaging impact. In line with this aim, Himalaya is
implementing eco-friendly forms and structures, made possible by
significant material innovation. The whole product development
process is geared on reducing our carbon and environmental footprint.
ELIMINATION OF PVC

We are working towards using eco-friendly, recyclable material for

packaging. We have eliminated the use of PVC and moved to PET for
50% of our product range. By the end of 2022, we aim to eliminate PVC
completely and replace it with eco-friendly material for our portfolio,
where it is currently used.
PHILOSOPHY

Himalaya follows the three Rs - Reduce, Reuse, and Recycle, which

play a critical role in the company’s packaging development. The
Company has significantly reduced the use of plastic across our entire

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portfolio, including lotions, shampoos, and face wash tubes, resulting
in the decrease of our plastic consumption by more than 500 tons. The
company is looking at further accelerating this program by using
polymer grades with better functionality as well as adoption of
technologies that help in reducing our plastic consumption.
QUALITY CONTROL MEASURES.

In The labs of QA/QC samples can be analyzed through various

parameters, these parameters are given as follows.
1. Description – Colour, odour, taste
2. Foreign Organic Matter’
3. Ethanol Soluble Extractive Value
4. Ash Value
5. Acid insoluble ash
6. Loss on Drying
On the basis of these aforementioned parameters samples are tested
in an analytical lab to figure out the correct results of these samples.
MICROBIOLOGY LAB RESULT PARAMETER
1. These are the following microbiology lab result parameters –
2. Herb leaves powder
3. Total aerobic microbial Count (TAME)
4. Total Yeast & Mouds Count (TYMC).
PATHOGENS TESTED FOR –
1. E.coli
2. Salmonella Special
3. Pseudomonas Aenefinusa
4. Staphylococcus Aurous
How does the company control the quality?
Himalaya is committed to touching and transforming the lives of
people for the better through our CSR initiatives. At the core of
Himalaya is the passion to preserve and protect the earth and
environment. Himalaya is also working towards empowering
marginalized farmers to help them discover financial security through
the cultivation of herbs using good agricultural practices (GAP).
Through our CSR initiatives, we aim to bring a change for a better

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tomorrow. The joy of bringing a smile on a child’s face is precious!
Himalaya, in association with Smile Train India, has been on a mission
to spread smiles through our flagship social impact initiative,
Muskaan. Raising awareness about cleft lip and palate treatment at the
grassroots level, Muskaan has been reaching out to children with cleft
and providing them corrective surgeries to help improve their quality
of life. A simple 45-minute surgery can help children overcome
difficulties in eating, breathing, and speaking.
MACHINES USED
Details of Machine:
Automatic Blister packing machine:
The working principle of the flat blister packaging machine: the formed
film is heated and softened by the flat heating device, and the softened
film is blown into a blister by using compressed air in the flat forming
device, and the filling device fills the package into the blister.
This machine helps in the production of the capsules. Machine brings
the blisters on correct temperature favourable for filling medical
powder inside the blister, which all together forms the capsule.
Tablet packaging machine details:
A Tablet packaging machine is a machine that packs tablets in either
blister packs or strip packs or bottle pack.
There are several types of packaging of tablets
-Blister package
-strip package
-Aluminium packaging
-Bottle packaging
Blister packaging is used for unit dose packaging for tablets and
capsules.
A strip package is formed by feeding two webs of heat sealable flexible
film, throw a heated crimping rollers this package is used for both
capsule and package.

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Aluminium packaging is similar to that of blister packaging the only
difference is that the forming film is formed of aluminium foil instead
of plastic material.
Bottle packaging are commonly used for liquid pharmaceuticals as well
as for tablets and capsule.
Semi-automatic capsule filling machine:
Semi-automatic capsule filler incorporates automatic capsule loading
system to ensure faster, safer, closure and ejection of filled capsules. It
also has an automatic drug hopper in-feed mechanism to eliminate any
variation in weight and thus ensures in high productivity.
Bottle packaging line:
Machines employed for filling of liquids or powders into bottles are
called bottle filling machines. The bottle filling machines are the
important machine tools for the packaging process in Pharma
industries.
A bottle filling machine can be used to fill liquids that have either
medium or thick viscosity and can also be used to fill tablets in bottle
packaging.
Counting tablets and pills filling machine:
This machine has been designed and developed to count & fill different
shapes or size of products accurately like soft gel capsules, hard
capsules, tablets, sugar coating, and film coating tablets, pills, herb
medicine or similar products into containers or vials.
These machines are used to fill empty soft or hard gelatine capsules of
various sizes with powders, granules, semi-solids or liquids substances
containing active pharmaceutical ingredients or a mixture of active
drug substances and excipients.

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WAREHOUSE PLANNING
A pharmaceutical warehouse must be expertly managed and run-in
compliance in order for the company to protect and distribute a quality
product. Prevent degradation of the product by exposure to adverse
temperature conditions. Avoid mix-ups and contamination by other
materials. Maintain product identity and traceability.
Warehouse planning is a sub-complex of factory planning which
includes the planning of material flows, the planning of conveying and
handling equipment and the planning of the warehouse infrastructure.
ROLE OF THE WAREHOUSE IN PHARMA
MANUFACTURING
The quality of a Pharma product is defined as one that is pure, correctly
identified, effective and safe to use. The warehouse plays a pivotal role
manufacturing quality product, as it is responsible for all incoming
goods and for releasing finished product. Therefore, there are GMP
rules in place to ensure that materials are handled and stored properly,
while appropriate documentation is maintained.
ROLE OF THE WAREHOUSE IN PHARMA
MANUFACTURING
Supply Chain Safety
Good warehouse practices in the pharmaceutical industry keeps
biologics safe.
Losses associated with temperature lapses in the pharmaceutical
supply chain are estimated at $320 billion globally, a number larger
than the combined market valuation of Visa, Intel, and Walmart.
Plainly, reliable supply chains are critically important for the
profitability of the pharmaceutical industry and for the safety of
consumers.
While the medical professionals who administer pharmaceuticals are
aware of how sensitive they can be to temperature changes, warehouse
workers may be less familiar with the delicate nature of drugs. Their
conl

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main concern, after all, is getting pharmaceutical products delivered
on schedule, and the hectic pace of a warehouse means that lapses in
procedure can go unnoticed. For this reason, good warehouse practices
in the pharmaceutical industry are imperative. Clearly defined
procedures and responsibilities are key to ensuring that biologics,
drugs, and other pharmaceuticals arrive ready to be used.

Safe Pharmaceutical Warehouse Practices Start at

Receiving
To protect your company’s financial health and the health of your
employees, damaged pharmaceuticals should be identified and
removed from the supply chain as quickly as possible. Arriving product
should be inspected for any indicators that its integrity has lapsed,
such as:
-Fluids: The presence of unidentified moisture could indicate that
packaging has been damaged and the drug is leaking, or that it has
been exposed to fluid that could cause the pharmaceutical packaging
to be compromised.
-Odors: Chemical treatments or cleaners can interact with
pharmaceuticals even when there is no direct contact and the amounts
involved are very small. Tylenol shipped on wood pallets that had been
treated with a banned chemical took on a moldy odor and caused
gastrointestinal distress in users, forcing a massive recall of the drug
in 2010. Unusual odors may indicate that a shipment of
pharmaceuticals is no longer safe.
-Spillage: Loose medication in the form of pills, doses, or blister packs
indicates that a load of pharmaceuticals packaging has been
compromised and the safety of the load is suspect.
Signs of Pests: Insects or rodents can use shipping materials like wood
pallets and boxes as shelter or nesting material. Since pests of this type
can carry diseases, indicators of pest activity like scratches or feces
means that a pharmaceutical shipment may be compromised.

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-Temperature: Vaccines and other biologics, as well as antibiotics like
amoxicillin, must be kept cold in order to retain effectiveness. During
transportation, the correct temperatures need to be constantly
maintained and temperature tags checked on delivery to ensure that
pharmaceutical shipments are still safe.
If any of the above indicators are present in an arriving product load,
that load should be placed in a separate area for further inspection.
Incoming pharmaceuticals that have maintained integrity will need to
be placed into storage areas appropriate for the type of pharmaceutical
INVENTORY CONTROL
- Drug store management is based on principles of inventory control.
- Inventory control or stock control can be broadly defined as “the
activity of checking a factory’s stock.”
- The fact or process of ensuring that appropriate amounts of stock are
maintained by a business, so as to be able to meet customer demand
without delay while keeping the costs associated with holding stock to
a minimum.
Objectives of inventory control.
- To maintain the investment at the lowest level.
- To supply the drug on time
- To keep inactive, waste, surplus, scarp and obsolete items at the
minimum level.
- To avoid stock out and shortages.
- Wastages are avoided.
Techniques of inventory control
- A.B.C. analysis
- V.E.D. analysis
- E.O.Q
- Lead time

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- Buffer stock
- Modern computerisation of inventory control.

POTENTIAL CUSTOMERS
Himalaya’s first offering in the personal care space were personal care
products under the brand Ayurvedic Concepts in 1999. Subsequently,
the company has launched 63 products in personal care, nine in baby
care and 66 in pharmaceuticals. The consumer product division
contributes 40% to the company’s turnover in India, while
internationally the division contributes 55% to its kitty.
In 2001, two years after entry into personal care, Himalaya undertook
a massive rebranding exercise from changing the logo and product
packaging to redoing the company’s website.
Earlier the personal care range was marketed as Ayurvedic Concepts,
but even shopkeepers found it difficult to sell.
The rebranding exercise also made way for their entry into
international markets. When compared to other pharmaceutical
companies like Zydus Cadilla or Paras Pharmaceuticals, Himalaya has
more offering in the personal care space — from hair care, skin care,
dental care, baby care and health care.
In India, Himalaya is currently focused on urban markets where it is
present in modern retail, general trade and pharmacies — the brand
also have over 126 exclusive retail outlets to help.
Our marketing is mainly focused on engaging the customer, creating
awareness for our products and increasing availability and
accessibility. We are not a brand given to high decibel advertising.
The company manufactures and markets herbal healthcare and
personal care products to customers worldwide, it serves customers
through its stores, as well as via online.

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 CONCLUSION

The aim of this report is to provide a comprehensive summary of the

industry practices followed at Himalaya Drug Company, Saharanpur
Dehradun. It includes manufacturing processes followed, waste
management equipment deployed, sustainability practices followed by
the plant, warehouse management, inventory practices ad other such
key details.

All the research that went into the making of this report is original and
collaboratively drafted by everyone involved in this project.

We would like to sincerely thank our friends, associates and teachers

in guiding us towards the completion of this report.

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