E-MAIL afzal.basis@gmail.

com
MOBILE +91-9535148618
AFZAL SHAIK
Senior Level Professional LOCATION
Any Location

An enthusiastic & high energy driven professional targeting challenging assignments as SAP Basis with an organization of high repute

PROFILE SUMMARY
 Offering chronicled success of nearly 11 years in SAP projects including S4 HANA implementation, rollouts, SAP Support
projects in a complex landscape
 Skilled at developing & implementing SAP systems for business clients; proficiently determines clients' business needs,
creates customized SAP solutions, and smoothly integrates SAP applications with existing IT infrastructure
 Extensive experience in systems and administration of systems, migrating databases, and providing technical support for
the business applications
 Proficient with BASIS Module of SAP; skilled in analyzing needs, evaluating end-user requirements, custom designing
solutions, and troubleshooting any problems in the process
 Experienced in the administration of systems, migrating databases, and providing technical support for the business
applications for the client or parent organization
 Showcased excellence in heading the:
 System Build/Installations on different components like SAP Solution Manager 7.1/7.2, S/4 HANA, PI/PO, BO/BODS,
SAP NetWeaver Gateway, CRM, Hybris, Vendavo systems across the landscape
 System build/System Refresh (ABAP & Dual-Stack systems) on different components like S/4 HANA, ECC, CRM,
BW, SCM, CRM, Hybris, Vendavo systems
 SAP Support upgrades on components like Solution Manager 7.2 (SP7), PO (SP12) S/4 HANA (FPS02), SAP NetWeaver
Gateway with Fiori and EHP upgrades from EHP4 to EHP7
 SAP Oracle DB Upgrades, HANA Revision updates, SAP Kernel upgrades and ST-PI & ST-A/PI Patches
 SAP BODS upgrade across the environment
 Expertise in the administration of the SAP system using SAP HANA along with analyzing needs, evaluating end-user
requirements, custom designing solutions and troubleshooting any problems in the process within various cross-functional industries
 Pioneering the configuration and administration of the Web AS Java using Config & NWA tools & Importing Portal transports
 Managed 2 full cycle SAP implementation projects as SAP Basis Consultant in SAP integration techniques, and In-Memory
Data Management (SAP HANA) and worked on shared delivery support projects where knowledge on different platforms has
been shared
 Extensive experience in IT system integration in globally distributed delivery models and processes, working across project
lifecycles, organizations, geographies, technologies and roles
 Technocrat with specialization in end-to-end Application Management; directed the business operations through
executive-level planning and resolved delivery issues in a timely fashion
 Led strategic delivery projects and initiatives comprising re-engineering of business service processes, operations and
enterprise applications

CORE COMPETENCIES

SAP Implementation Project Management SAP Service Delivery Model

User Acceptance Testing & Training Go-Live Support, Troubleshooting ITIL Management

Requirement Gathering Client / Stakeholders Management Consultancy & Advisory Services

SOFT SKILLS Change Agent

EDUCATION
Collaborator B.Tech. (Computer Science and
Information Technology) from JNTU in 2006
Communicator

Innovator
Planner

Thinker

CAREER TIMELINE

May’11 – Aug’15 - May’17 - May’18 -

Since Dec’21
Aug’15 May’17 May’18 Dec’21
 NOTABLE ACCOMPLISHMENTS ACROSS THE TENURE
 Gained recognition as a single point of contact and received HP Recognition Award for performing SAP Printer Migration
Project; acknowledged with customer appreciation from the customer for the contribution throughout the project.
 Recognized for Most Accountable in the category of making a Difference FY13 program organized by HP
 Merit of receiving appreciation from Clients & leading activities independently like ST-PI & ST-A/PI, Oracle & Kernel upgrades,
EHP upgrade, System Build & System Refresh activities, HANA Revision Update.
 Bestowed with:
 Business Ninja Award from Infosys for FY20
 ITO EAO Quarterly Recognition Award for FY12

WORK EXPERIENCE
Since Dec’21 with T-Systems ICT India Pvt. Ltd., Bangalore as Senior Consultant

May’18 - Dec’21 with Infosys Limited, Bangalore as Consultant

May’17 - May’18 with Wipro Limited, Bangalore as Senior SAP Administrator

Aug’15 - May’17 with Accenture Services Pvt. Ltd., Bangalore as Senior Analyst

May’11 – Aug’15 with Hewlett Packard, Bangalore as SAP Basis Consultant

Key Result Areas:

 Determining business needs via consultation, business analysis, and targeted observations; developing and configuring customized
SAP solutions
 Deploying SAP solutions and ensuring smooth system integration; troubleshooting and resolving issues to optimize performance
 Providing SAP system support and end-user training; performing rigorous documentation of SAP processes and presenting progress
reports
 Delivering production support for SAP systems, day to day operations and performance improvements as well as project support for
migrating business units from non-SAP systems to one SAP system
 Strengthening partnership and relationship building with Customer and Internal Stakeholders and focusing on practice development
for attaining growth through business development, RFP & BD activities
 Extending support in collecting insights & market intelligence in understanding & conceptualizing the screens & processes for
building the platform
 Preparing proposals, business presentations to clients and handling resource planning, technical direction, effort estimation,
tracking and risk management
 Analyzing modules’ functionality to avoid gaps and performing customizations in case of unavailability of functional solutions or
workarounds
 Leading the end-to-end delivery (analysis, design, development and testing) of ABAP objects in a customized environment
 Undertaking module tests for identifying inconsistencies and missing steps; designing test scripts and conducting User Acceptance
Tests (UAT)
 Supervising Functional & Technical Specification Reviews, Landscape Maintenance, and Code Reviews and execution of ABAP
Development
 Providing regular training and knowledge sharing sessions related to products to both team and clients to ensure proper installation,
deployment and post-install services

IT SKILLS
SAP Products S/4HANA, SAP ECC, Solution Manager, BW, CRM, XI/PI/PO, SCM, Vendavo, Hybris, BI/BO, BODS, OT, SLT,
SAP Fiori
Database Oracle, HANA, DB2, MaxDB, Sybase & MS SQL server
Ticketing tools OVSC, SM7/SM9, Service Now/Unity, Dynamics
Operating System HP-UX, Linux, Windows
Monitoring Tools Dynatrace, Hyperic, Zabbix, Log insight

PERSONAL DETAILS

Date of Birth: 03/04/1985

Languages Known: English and Hindi
Address: 42, 1st Floor, United Melrose Apt, 4th main road, BTM 1st Stage, Bangalore
For project details, please refer to the Annexure:
ANNEXURE
At T-Systems ICT India Pvt. Ltd.,
Project Type: Support/Upgrade
Role: Senior Consultant
Period: Since Dec’21

Responsibilities:
 Working towards:
 attaining the SSL certificate renewal on SAP ABAP/JAVA stack & SAP web dispatcher
 SAP Kernel & ST-PI & ST-A/PI upgrades/updates
 New Addon installation as per client requirement
 Renewal of SAP Router certificate
 EHP upgrade from EHP4 to EHP8
 Engaged in parameters change on SAP & Oracle DB as per customer requirement/issues
 Configuring and generating SAP EWA reports and performing analysis & taking appropriate actions.
 Stopping and Starting SAP systems during maintenance activities.
 Managing alerts & troubleshooting ongoing related issues
 Managed System Configuration and troubleshooting
 Engaged in system refresh/system copy as per customer requirement

At Infosys Limited
Project Type: Support
Role: Consultant
Period: Oct’20 – Dec’21

Responsibilities:
 Entrusted with the responsibilities of:
 Support pack upgrades on SAP PO and Solution Manager
 SSL certificate renewal on SAP ABAP/JAVA stack & SAP web dispatcher
 SAP Kernel, SAP Web dispatcher & ST-PI & ST-A/PI upgrades/updates
 New Addon installation as per client requirement
 SAP DVM configuration in the complete landscape through solution manager
 Renewal of SAP Router certificate
 Led the installation of DAA agents and registered the systems to SAP solution manager
 Configured and generated SAP EWA reports and performed analysis & took appropriate actions.
 Performed SAP Re-org activities using db6conv report
 Upgraded SAP wily from 9.7 to 10.7 and post configuration
 Monitored SAP Hana Revision update and HANA client update; engaged in stopping and starting of SAP systems during maintenance
activities
 Worked on alerts & troubleshooting ongoing related issues

Project Type: Implementation/Support

Role: Senior Associate Consultant
Period: May’18 - Sep‘20

Responsibilities:
 Worked on Design Documents, SOW, planning and preparing file system structure across all the environments.
 Headed the end-to-end installation & configuration of Solution Manager 7.2 (System preparation, Infrastructure preparation & Basic
configuration)
 Imparted assistance in post-build activities like Support pack upgrades, TMS Configuration, Client copies, Operation modes, Standard
jobs, Scheduling backups, performance tuning, kernel upgrades.
 Registered the systems on Service marketplace and license management.
 Performed SAP Upgrades to latest version on Solution manager, SAP PO, S/4 HANA, SAP HANA database, SAP NetWeaver Gateway;
conducted Integration between PO and S/4 HANA systems
 Manage system configuration for all the systems in the solution manager
 Spearheaded the Installation of:
 SAP components like Solution manager 7.2 SP7, PO 7.5 SP12, S/4 HANA 1709, BODS, SAP NetWeaver Gateway 7.5 on
databases like SAP HANA, Sybase, MS SQL Server across the landscape
 TREX and integration to Solution Manager across the landscape
 ADS from PO to S/4 HANA
 SAP Router & renewal of SAP Router certificate
 SAP Web dispatcher and configuration of back-end systems.
 BPC 10.1 component and integration to S/4 HANA system
 DAA agents and configuring to solution manager
 Showcased success in:
 SSL configuration on ABAP & Java Stack systems
 CTS+ configuration for PI/PO Java systems through Solution Manager
  Fiori Configuration and troubleshooting
 SAP Backbone configuration and troubleshooting
 High Availability Setup on HANA & Sybase databases for S4HANA & PO Components
 Backup configuration for HANA and Sybase databases

At Wipro Limited
Project Name: Internal Support Project
Role: Senior SAP Administrator
Period: May’17 – May’18
Description: Providing support for the Internal client and accustomed to providing support for 24/7 environments, troubleshooting
ongoing challenges.

At Accenture Services Pvt Ltd

Project Type: Implementation & Support
Role: Senior Analyst
Period: Aug’15 – May’17
Description: Providing off-shore support for the client and accustomed to providing support for 24/7 environments, troubleshooting
ongoing challenges.

At Hewlett Packard Limited

Project Type: L3 Support
Client: Sequoia Implementation Project/Rollout Implementation Project
Period: May’14 – Aug’15
Designation: SAP BASIS Consultant
Description: Provided offshore support for New Wave Implementation Project.

Project Type: L1 & L2 Support

Client: Shared Delivery Support
Period: May’11 - May’14
Role: SAP BASIS Consultant
Description: Provided off-shore support for the clients of HP as SAP BASIS CONSULTANT. Accustomed to providing support for 24/7
environments, troubleshooting ongoing challenges