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CHARACTERISTICS OF A BUYER

PRODUCT KNOWLEDGE PRINCIPLES OF PURCHASING PERSONAL ATTRIBUTES INTERPERSONAL SKILLS


AND MANAGEMENT
• Knows major facets of products or • Knows or advocates purchasing’s role in • Has integrity • Works well in teams and can drive
materials Shaw discussion
• Pays attention to details
• Knows market pricing and / or contract • Understands quality theory and its • Has good communications skills
pricing application • Likes to do research
• Is a good listener
• Knows major sources of primary and • understands the basic elements of • Eager to learn / take classroom lessons
alternate supplies negotiation • Is a persuasive speaker
• Is a careful and deliberate decision-
• Is familiar with quality requirement and • Has a workable knowledge of demand making • Writes reasonably well constructed
issue resolution management, inventory control and reports, letters and emails
management • Is able to tolerate and manage conflicts
• Understand internal customer and ambiguity • Is willing and able to deal effectively
requirements and their impact on • Understands and can apply just in time with people who hold opposing views
process and suppliers concepts • Takes appropriate risks

• Is able to apply supply chain • Has high self esteem


management concepts
• Interfaces and collaborates with
• Understands their markets and can sourcing, NDC, receiving, quality
identify alternatives management and Oracle

• Understands concept of supply and • Takes initiative


supplier risk management
• Sense of humor
• Is able to conduct elementary strategic
sourcing functions (under supervision)
CHARACTERISTICS OF A PROCUREMENT MANAGER

PRODUCT KNOWLEDGE PRINCIPLES OF PURCHASING PERSONAL ATTRIBUTES INTERPERSONAL SKILLS


AND MANAGEMENT
• Has product knowledge – has a good • Is able to identify and correct problems • Sense of humor • Tolerates directors
understanding but is not necessarily an
expert in every product bought by the • Understands root cause analysis • Works well cross-department, with other • Knows how to plan budgets, schedules,
department frameworks departments and suppliers etc.

• Has mastered and can teach the • Understands elements of supply and • Is able to reach workable alternatives or • Knows how to organize the departments
principles of purchasing supplier risk compromises work, workload and people

• Is knowledgeable about Shaw’s business • Understands elements of supplier • Can handle conflict • Is an excellent leader
relationship management
• Stays current with trends such as LEAN, • Is adept at organizational politics • Communicates well and is able to
ISO, TQM and supply chain management • Is a good and fast decision maker articulate the departments needs to top
in general • Is able to maintain a positive mental management and the rest of Shaw
• Is able to think in the abstract attitude
• Knows the theory and practice of • Is able to establish a work environment
marketing, finance, operations, • Is able to formulate and analyze various • Coordinates purchasing departments that enhances department member’s
accounting, MIS, and organizational strategic options and their direct role with that of other departments or motivation
behavior and culture potential and indirect impact on Shaw in competencies, and with the organization
general at large • Controls well – is able to monitor and
• Is familiar and understands the needs of adjust department activities and meet
external customers and suppliers and plans
their impact on internal customers and
NDC / EDC • Can develop purchasing objectives and
strategies that are consistent and
congruent with organizations goals and
strategies

• Is able to participate in new product /


service development

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