Question 

1
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Read the questions carefully and choose your answer from the word pool provided. 
Mobile app XYZ, which is an RPG game, has been deployed and launched to the public six (6)
months ago. Some volunteers are testing XYZ in accordance with the ISO/IEC 25010:2011. Read
their feedback below and decide which product quality attribute is being described. 

“Finally we can play XYZ! Surprising enough, all features and functions are present. It has all
the controls a gamer needs.”

Select one:
a.
Performance Efficiency
b.
Reliability
c.
Maintainability
d.
Usability
e.
Security
f.
Functional Stability
g.
Portability
h.
Compatibility

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data
Quantitative research, compared to qualitative research, uses measurable Answer  to
uncover patterns.

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Qualitative research aims to gain insights on opinions, behaviors and attitude
unstruc
through Answer  techniques.

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Briefing
Answer  notes are prepared with issues or topics that decision makers should be
informed about.

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Applied
Answer  research is concerned in solving a problem that the private organization or
the society is facing.

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Kyoto protocol addresses environmental issues through the campaign of
____________________.

Select one:
a.
reducing greenhouse gas emissions
b.
phasing out harmful substances
c.
using imported products
d.
banning the use of pesticides

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Montreal protocol protects the ozone layer by ____________________.

Select one:
a.
banning the use of perfumes
b.
using locally produced products
c.
reducing greenhouse gas emissions
d.
phasing out harmful substances

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Categorize the following subcharacteristics of the ISO/IEC 25010:2011’s product quality
model and write the letter that corresponds to your answer.
Installability

Select one:
a.
Compatibility
b.
Portability
c.
Reliability
d.
Performance Efficiency
e.
Usability
f.
Functional Suitability
g.
Security
h.
Maintainability

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ISO 9001 international standard for quality’s core processes are divided into two (2) –
product delivery process and support process.

Select one:
a.
False
b.
True

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True or False: Research findings are not applicable in developing government policies.
Researchers should be purely academic.
False
Answer: 

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Project
A Answer  indicates and lists down the tasks, start date, estimated end or completion
date and the person responsible and accountable for the task. This is prepared to make sure
the implementation is scheduled properly.
Question 12
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True or False: SWOT analysis is one of the techniques in determining the company’s
strength and weaknesses.
True
Answer: 

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Read the questions carefully and choose your answer from the word pool provided. 
Mobile app XYZ, which is an RPG game, has been deployed and launched to the public six (6)
months ago. Some volunteers are testing XYZ in accordance with the ISO/IEC 25010:2011. Read
their feedback below and decide which product quality attribute is being described. 

“Thanks to XYZ, I can baby sit my little brother. It’s so easy to use that a 5-year old can play
it as well.”

Select one:
a.
Performance Efficiency
b.
Maintainability
c.
Usability
d.
Compatibility
e.
Portability
 f.
Functional Stability
g.
Reliability
h.
Security

Question 14
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Read the questions carefully and choose your answer from the word pool provided. 
Mobile app XYZ, which is an RPG game, has been deployed and launched to the public six (6)
months ago. Some volunteers are testing XYZ in accordance with the ISO/IEC 25010:2011. Read
their feedback below and decide which product quality attribute is being described. 

“So far, XYZ has 2 updates and it is working smoothly. Some bugs were fixed and there have
been improvements – like additional characters and skills.”

Select one:
a.
Security
b.
Functional Stability
c.
Maintainability
d.
Portability
e.
Usability
f.
Reliability
g.
Compatibility
h.
Performance Efficiency

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Categorize the following subcharacteristics of the ISO/IEC 25010:2011’s product quality
model and write the letter that corresponds to your answer.
Interoperability

Select one:
a.
Performance Efficiency
b.
Functional Suitability
c.
Reliability
d.
Security
e.
Portability
f.
Maintainability
g.
Compatibility
h.
Usability

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 Question text
Categorize the following subcharacteristics of the ISO/IEC 25010:2011’s product quality
model and write the letter that corresponds to your answer.
Reusability

Select one:
a.
Functional Suitability
b.
Performance Efficiency
c.
Maintainability
d.
Usability
e.
Reliability
f.
Compatibility
g.
Portability
h.
Security

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True or False: Organizational aims are different from the mission statement; they refer to the
results an organization is aspiring for.
True
Answer: 

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 Flag question

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Categorize the following subcharacteristics of the ISO/IEC 25010:2011’s product quality
model and write the letter that corresponds to your answer.
Testability

Select one:
a.
Performance Efficiency
b.
Security
c.
Reliability
d.
Maintainability
e.
Usability
f.
Functional Suitability
g.
Compatibility
h.
Portability

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Referring to the figure below, determine if the statement is TRUE or FALSE. 
The minutes dated back December 3, 2016 is properly named.
FALSE
Answer: 

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Categorize the following subcharacteristics of the ISO/IEC 25010:2011’s product quality
model and write the letter that corresponds to your answer.
Confidentiality

Select one:
a.
Maintainability
b.
Security
c.
Functional Suitability
d.
Usability
 e.
Performance Efficiency
f.
Reliability
g.
Portability
h.
Compatibility

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These are developed by industries as a guide for establishments and business enterprises to
conduct their operations in a way that prevents or reduces environmental harm.

Select one:
a.
Environmental codes of practice
b.
Natural methods of waste management
c.
Environmental statements
d.
Green clauses

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Critical thinking skills is an essential skill which includes listening effectively, adapting
communication skills and understanding underlying issues.

Select one:
a.
True
b.
False

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charac
Research can be used to accurately represent the Answer  of a particular individual or
group, an event or a situation.

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theory
Fundamental research covers generalization and formulation of Answer .

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True or False: Usually, the summary of the report is the first thing that’s being read.
 True
Answer: 

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Environmental policies won’t really make a difference, businesses will still strive and be
successful without giving a care for the environment.

Select one:
a.
True
b.
False

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Stability
Answer  refers to the supplier’s / vendor’s capacity to conduct long term contractual
obligations.

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According to Humphrey, a quality plan starts with product introduction where the product
qualities and target market are identified.

Select one:
a.
True
b.
False

Question 29
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Categorize the following subcharacteristics of the ISO/IEC 25010:2011’s product quality
model and write the letter that corresponds to your answer.
Recoverability

Select one:
a.
Functional Suitability
b.
Usability
c.
Security
d.
Compatibility
e.
Portability
f.
Performance Efficiency
g.
Reliability
h.
Maintainability
Question 30
Complete
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Read the questions carefully and choose your answer from the word pool provided. 
Mobile app XYZ, which is an RPG game, has been deployed and launched to the public six (6)
months ago. Some volunteers are testing XYZ in accordance with the ISO/IEC 25010:2011. Read
their feedback below and decide which product quality attribute is being described. 

“The app responds quickly! It doesn’t freeze and I can see every move I make.”

Select one:
a.
Performance Efficiency
b.
Maintainability
c.
Usability
d.
Compatibility
e.
Functional Stability
f.
Security
g.
Portability
h.
Reliability

Question 31
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Read the situation below as your basis for answering the following question:

Ricka is creating a student record system where the profile, educational attainment
and contact person of the students will be saved and restored. She is planning to
implement it during the second semester.
Identify whether the statement is a strength, weakness, opportunity or threat: The student
record system could be used by other schools other than Ricka’s school.
opportunity
Answer: 

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Read the situation below as your basis for answering the following question:

Ricka is creating a student record system where the profile, educational attainment
and contact person of the students will be saved and restored. She is planning to
implement it during the second semester.
Identify whether Ricka’s role is accountable, responsible, consult or inform: Ricka should be
notified that the project proposal has been approved.
inform
Answer: 
Question 33
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philoso
Conceptual research is usually carried out by Answer  and thinkers to come up with
new concepts.

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This body was tasked to implement the provisions of P.D. No. 856.

Select one:
a.
Department of Sanitation
b.
Department of Health
c.
Department of Wealth
d.
Department of Cleanliness

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 Question text
Referring to the figure below, determine if the statement is TRUE or FALSE. 

The project objectives file follows the standards of naming convention.

FALSE
Answer: 

Question 36
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Read the questions carefully and choose your answer from the word pool provided. 
Mobile app XYZ, which is an RPG game, has been deployed and launched to the public six (6)
months ago. Some volunteers are testing XYZ in accordance with the ISO/IEC 25010:2011. Read
their feedback below and decide which product quality attribute is being described. 

“One good thing I find with XYZ as when my laptop shuts down accidentally, my game score
and status can still be recovered. No need to repeat a level.”

Select one:
a.
Security
b.
Compatibility
c.
Portability
d.
Maintainability
e.
Reliability
f.
Functional Stability
g.
Usability
h.
Performance Efficiency

Question 37
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Read the situation below as your basis for answering the following question:

Ricka is creating a student record system where the profile, educational attainment
and contact person of the students will be saved and restored. She is planning to
implement it during the second semester.
Identify whether Ricka’s role is accountable, responsible, consult or inform: Ricka should
complete the user interface design of the student record system.
accountable
Answer: 

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Seiso refers to cleaning your workplace on a regular basis.

Select one:
a.
False
b.
True

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Ergono
Answer  factors are concerned whether employees are comfortable, stressed or
possibly be injured due to the arrangement of things in the workplace.

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The Montreal protocol is designed to help protect the ozone layer.

Select one:
a.
True
b.
False

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True or False: One of the ways to motivate teamwork in the workplace is to make sure that
maintenance is conducted and planned for system enhancement.
False
Answer: 

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True or False: Seminar lectures, conference talks, presentations of reports and group
meetings are samples of informal oral communication conducted in a workplace.
False
Answer: 

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Referring to the figure below, determine if the statement is TRUE or FALSE. 
The cost / benefit analysis document is appropriately named.
FALSE
Answer: 

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True or False: Dates in file names should be written in YYYY-MM-DD format.
True
Answer: 

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Read the situation below as your basis for answering the following question:
Ricka is creating a student record system where the profile, educational attainment
and contact person of the students will be saved and restored. She is planning to
implement it during the second semester.
Identify whether the statement is a strength, weakness, opportunity or threat. The student
record system has a mobile app version.
Strength
Answer: 

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Companies can freely make their own set of environmental policies without consulting the
workers’ union, or any local or national laws about it.

Select one:
a.
False
b.
True

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Humans rely on natural resources for survival.

Select one:
 a.
True
b.
False

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Referring to the figure below, determine if the statement is TRUE or FALSE. 

The minutes of the meeting for December 1, 2016 is appropriately named.

TRUE
Answer: 

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 Question text
Risks, which could harm the product’s quality, must be determined and managed well along
with the actions to be taken.

Select one:
a.
True
b.
False

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In the 5S method, this stage refers to arranging items in a way that they are easy to find and
pick up.

Select one:
a.
Seiri
b.
Seiketsu
c.
Shitsuke
d.
Seiton