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1
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While it's best if the program can be used without documentation, support and
documentation may need to be provided.

Select one:
a. Recognition rather than recall
b. Match between system and the real world
c. Consistency and standards
d. Help and documentation

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The program will also keep users updated in a reasonable time about what's happening
through correct feedback.

Select one:
a. Consistency and standards
b. Visibility of system status
c. Help users recognize, diagnose, and recover from errors
d. Error prevention
Question 3
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You cannot use inspections to test specifications, mockups, functional prototypes, or

systems.

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True
False

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Controlled setting involving users, e.g. field experiments and seeing how the product is used
in the real world in wild experiments.

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True
False

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Human-Computer Interaction (HCI) is a multidisciplinary area of study focused on computer

technology design and, in particular, the interaction between ______________________.

Select one:
a. human and machine
b. user and interface
c. human and computer
d. user and interaction

Question 6
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Perception allows us to focus on information that is relevant to what we are doing and it
involves an audio and/or visual senses.

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True
False

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Designer introduces an element of the Design & Use scenarios in a cognitive walkthrough.
Select one:
True
False

Question 8
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Low-fidelity prototyping requires more precision than high-fidelity prototyping because that
is when the major structure of the application is being designed

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True
False

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The application of technology in people's daily lives can be measured in living laboratories.

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True
False

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Minimize the memory load of the user, by having visible objects, behaviors and choices. The
user should not need to remember data from one part of the dialog to another. Instructions
for using the program should be accessible or easily retrievable where appropriate.

Select one:
a. Visibility of system status
b. Match between system and the real world
c. Recognition rather than recall
d. Error prevention

Question 11
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Expert is told of the assumptions regarding consumer population, sense of usage, task
specifics in heuristic evaluation.

Select one:
True
False

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Participants will be told why they are doing the test, what they will be asked to do and their
rights.

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True
False

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Modelling includes the processing of user behavior data on a website or product

Select one:
True
False

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Sometimes the results of a field study are surprising, especially in wild studies that
investigate how participants use novel technology in their own homes, workplaces, or
outside.

Select one:
True
False
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Users shouldn't be wondering whether specific words, circumstances or acts mean the same
thing. Employ conventions on website.

Select one:
a. Help users recognize, diagnose, and recover from errors
b. Match between system and the real world
c. Help and documentation
d. Consistency and standards

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It helps to fulfill the needs of psychological and cognitive processing and enhances human
confidence.

Select one:
a. Visual Analysis
b. Interaction Design
c. Attitude
d. Feedback

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Usability testing and trials require the assessor to have a high degree of control over what is
being tested, while evaluators usually exert little or no control on participants in field
studies.

Select one:
True
False

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Users often mistakenly choose system functions and need a clearly marked "emergency
exit" to leave the undesirable state without having to go through an extended dialog.
Support undo and redo.

Select one:
a. Consistency and standards
b. Match between system and the real world
c. User control and freedom
d. Help and documentation

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Evaluations may be carried out in controlled settings such as labs, less controlled field
settings, or where no users are present.

Select one:
True
False

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User-free settings are intended to predict, analyze & model aspects of device analytics.

Select one:
True
False

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A software engineer trained in the development of user interfaces would have gained
experience, learned about approaches and techniques, and gained an understanding of its
weaknesses.

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True
False

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Error messages should be expressed in plain language (no codes), the problem should be
specified precisely and a solution suggested constructively.

Select one:
a. Error prevention
b. Visibility of system status
c. User control and freedom
d. Help users recognize, diagnose, and recover from errors

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Match the things to consider when interpreting data from Column A to Column B

Does the process yield the same results on different Answer 1
occasions? Reliability

How generalizable are outcomes? Answer 2

Scope
 Scope

Answer 3
Are there prejudices that distort outcomes?
Biases

Answer 4
Does the assessment process distort the results?
Ecological validity

Can the system measure what they are supposed to calculate? Answer 5
Validity

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What is facial coding?

Select one:
a. Measures the emotions of users by analyzing photos recorded via the camera when
interacting with the device
b. Sadness, happiness, fear, disgust, surprise and anger
c. Skin conductance, heart activity, breathing, pupil dilation

Question 25
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Human and computer interaction focuses on human-machine interface _____________

Select one:
a. Study
b. Design
c. Logic
d. Observation

Question 26
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All answers below are benefits of interface design from design rationale, except

Select one:
a. not accurately or completely capture the rationale
b. organizes potentially large design space
c. presents arguments for design trade-offs
d. communication throughout life cycle

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What is physiological reactions?

Select one:
a. Skin conductance, heart activity, breathing, pupil dilation
b. Attributing human-like qualities to inanimate objects
c. Interactive computer systems are designed to alter perceptions and behaviors of
individuals

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This is what you want to achieve in interaction.

Select one:
a. task
b. option
c. domain
d. goal

Question 29
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This is the interaction of the physical characteristics.

Select one:
a. context
b. ergonomics
c. interaction models
d. interaction styles

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Accelerators — unknown by the novice user — can often speed up the professional user
interaction so the device can work for both new and seasoned users. Allow users to tailor
frequent actions.

Select one:
a. Help users recognize, diagnose, and recover from errors
b. Recognition rather than recall
c. Flexibility and efficiency of use
d. Consistency and standards

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The program will speak the language of the users, with user-familiar expressions, phrases,
and concepts rather than system-oriented terminology.

Select one:
a. Match between system and the real world
b. Aesthetics and minimalist design
c. Help and documentation
d. Visibility of system status

Question 32
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Experiments test a hypothesis by changing some variables while preserving constancy of

others.

Select one:
True
False

Question 33
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Usually a high authority approves the design of the informed consent form, the assessment
procedure, data processing and data storage methods

Select one:
True
False

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Question text

Field studies are evaluation studies that are carried out in natural settings to discover how
people interact with technology in the real world.

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True
False

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Fitts' Law can’t be used to predict professional, error-free results with restricted key presses
for clearly defined tasks

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True
False

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Dialogs should not contain irrelevant or rarely needed information. Each extra information
unit in a dialog competes with the related information units and diminishes their relative
visibility.

Select one:
a. Help users recognize, diagnose, and recover from errors.
b. Help and documentation
c. Match between system and the real world
d. Aesthetics and minimalist design

Question 37
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Some of the same methods of collecting data are used in evaluation as to set criteria and
define the needs of the users.

Select one:
True
False

Question 38
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In the early 1990s Jacob Nielsen developed heuristic evaluation.

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True
False

Question 39
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Individual differences (need for structure vs. flexibility) and work situations (overloaded vs.
bored) would mean that a one-size-fits-all solution is neither feasible nor prudent as we
strive for an optimum workplace environment and human efficiency.

Select one:
True
False

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Usability testing is carried out in regulated labs or temporary laboratories.

Select one:
True
False

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Question text

Natural setting involving people, e.g. usability testing & laboratory and living lab tests.

Select one:
True
False

Question 42
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Fitts' law is useful in evaluating structures for which it is not possible to locate an item

Select one:
True
False

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Predictive models, offer a way to test goods or prototypes without affecting the users
directly.

Select one:
True
False

Question 44
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Usability research is based on indicators of success, e.g. How long and how many errors are
made while performing a series of predefined tasks. Indirect observation (video and
keystroke logging), questionnaires regarding user satisfaction, and interviews are also
collected.

Select one:
True
False

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Walkthroughs are focused so they are suitable to assess small parts of a product.

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True
False

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Question text

Fitt’s law predicts that pointing to an object using a tool is a function of the distance from
the object and the size of the object.

Select one:
True
False

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Remote testing systems which are inexpensive are more compact than usability laboratories.
Many do have handheld eye-tracking apps and other tools.

Select one:
True
False

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To test dependent variable(s), the experimenter checks independent variable(s).

Select one:
True
False
Question 49
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Field studies involving the implementation in natural settings of prototypes or innovations

can also be referred to as 'in the wild.'

Select one:
True
False

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What is Anthromorphism?

Select one:
a. tries to persuade people to change their everyday habits with respect to environmental
concerns
b. attributing human-like qualities to inanimate objects
c. welcoming persona, has a personality and makes the user feel involved with them

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A careful design is even better than good error messages which prevents a problem from
occurring in the first place. Either delete or test for error-prone conditions, and offer a
validation choice to users before committing to the operation.

Select one:
a. Flexibility and efficiency of use
b. Recognition rather than recall
c. Error prevention