A

PROJECT REPORT
ON
A STUDY OF SKILL MATRIX AS A PERFORMANCE APPRAISAL SYSTEM
AT
PEE AAR EXIM (P) LTD, CHAIN, PUNE

SUBMITTED TO

SAVITRIBAI PHULE PUNE UNIVERSITY

IN PARTIAL FULFILLMENT OF TWO YEAR FULL TIME COURSE
MASTER OF BUSINESS ADMINISTRATION (M.B.A)

SUBMITTED BY UNDER THE GUIDANCE OF

MS. PRITEE ASHOK NAYAKWADI PROF. AVINASH B. HANDE
(BATCH :2013-2015) (INTERNAL GUIDE)
MRS. PRAGATI CHAVAN
(EXTERNAL GUIDE)

1i v.,14,7-ftibt II

. d I ■ ■

Foundation

P K FOUNDATION'S
P K TECHNICAL CAMPUS, CHAKAN
PUNE-410501

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 ACKNOWLEDGMENT

At the very Outset, I wish to express my heartily gratitude to all those who extended their
help, guidance and suggestion and without their help.

I am deeply indebted to my guide Mrs. Pragati Chavan (HR Manager), for her valuable and
enlightened guidance as well as freedom she had offered to me during the project work.

I would like to thank to other people working in Pee Aar Exim Pvt. Ltd. for their kind co-
operation in successful completion of my project report

I am thankful to PK TECHNICAL CAMPUS CHAKAN for giving me such a great

opportunity to pursue an MBA degree, my special thanks to our Director Dr. Sanjay Singh.
who has been the propelling force behind my entire endeavor and also in the development of this
institution.

My deepest sense of gratitude to Prof Avinash Hande, my internal project guide, for
extending his valuable guidance and support. I would like to extend my special thanks to Prof
Avinash Hande , for his invaluable time and sharing their knowledge and expertise without their
assistance, this project would not have been possible. His valuable guidance and support is value
added to my dream project.

I hereby also declare that the contents in the report are true to the best of my knowledge.
Lastly, I would like to thanks to PK Technical Campus, Chakan. & Pee Aar Exim Private Limited —
which gave me an opportunity for training purpose and helped me in building some experience in
my career.

Last but not least I would like to appreciate my parents and friends who have always
motivated me directly and indirectly to do my work with greatest Dedication.

Thanking You,
Place:-
Date:- (Shubham Landge.)

Page
 DEC LARATION

I hereby declare that the following documented project report titled "A Study of Skill Matrix
as a Performance Appraisal System" is an authentic work done by me as a part my core study in
HR.

I also further state that the project has been prepared by my own with the secondary data
provided in the reports of the company, which were essential for the completion of the project. The
project was undertaken as a part of the course curriculum of MBA

I declared that, this report has not been submitted to any other university for the award of
any other degree, or equivalent course or any other examination body earlier.

Date :- Shubham Landge

Place:- MBA 3rd SEM

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 INDEX
Table Of Contents

Sr. No. PARTICULARS PAGE NO

EXECUTIVE SUMMARY
7-8
01 INTRODUCTION 10-12
OBJECTIVE OF PROJECT REPORT
SCOPE OF THE REPORT

LIMITATIONS OF THE REPORT

07
PROFILE OF THE COMPANY 14-16
VISION AND MISSION

PRODUCTS

RESEARCH METHODOLOGY
03
21-24
a) SOURCES OF DATA COLLECTION

b)RESEARCH DESIGN
CONCEPTUAL BACKGROUND
04

SKILL MATRIX,PERFORMANCE APPRAISAL 26-39

05 DATA PRESENTATION, ANALYSIS &
44-54
INTERPRETATION
06 FINDINGS, SUGGESTIONS, AND
5658
CONCLUSION
ANNEXURE
59-61
ABBREVITATION

QUESTIONNAIRE
BIBILOGRAPHY

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 List of Figures
TITLE OF THE FIGURES PAGE NO.
Fig NO.
Organisational Structure
1 16
2 Research Design 24

3 Skill Matrix 40
4 Key Result Area-Criteria 41
5 Technical Skill Matrix 42

List of Graph

Sr.No. TITLE OF THE GRAPH PAGE NO.

1 Satisfaction with Present Appraisal system 44

2 Effectiveness of Present process 45

3 System reduces biasness 46

4 Problem while Selecting Key Result Area 47

5 Appraiser's help in selecting KRA 48

6 Key Result Area covers all aspect of the job 49

7 Formal Feedback Regarding Performance 50

8 Steps taken to improve the performance 51

9 Effectiveiusefull steps in job 52

10 Usefullness of current appraisl system 53

11 Motivating Factor 54

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 List of Tables
INDEX OF TABLES
SR
NO TITLE OF THE TABLE PAGE NO.
.
1 Satisfaction with Present Appraisal system 44

2 Effectiveness of Present process 45

3 System reduces biasness 46

4 Problem while Selecting Key Result Area 47

5 Appraiser's help in selecting KRA 48

6 Key Result Area covers all aspect of the job 49

7 Formal Feedback Regarding Performance 50

8 Steps taken to improve the performance 51

9 Effectiveiusefull steps in job 52

10 Usefullness of current appraisl system 53

11 Motivating Factor 54

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 EXECUTIVE SUMMARY

Pee Aar Exim (P) Limited. is the leading manufacturing of Condenser, radiator & Blower
Fan Motor. Their Fan Motor application are Car condenser/ Engine Cooling, Bus /Truck Air
conditioning, Hydraulics oil cooling & Two wheeler Engine Cooling.

Skill Matrix as a Performance Appraisal also plays a very important role in building up the
Reputation of the company. A Skill Matrix Appraisal is a process of setting objectives, making
plans to achieve those objectives and accomplishing the desired results.
Rewards and recognition are the end stage of this process. Organizations use this process to
assess the performance of an individual, a team, a function and then the organization as a total. In
this project, the study of Skill Matrix as a Performance Appraisal is described .
Identifying the contribution to be made by the employee requires detailed understanding of
the knowledge and the skill necessary to make the contribution.

A skill matrix gives an outline of various skills necessary and the level of skills possessed by
each employee. This is the first step in the skill assessment process, which aids in developing world-
class employees for world-class organization. Assessing the individual competencies is an important
process in the development and retention of employees. This assures employees about the value
placed in them. The skill matrix is a simple tool that allows assessment of skill required ranging
from entire organization to each and eve"), individual.

A Study of Skills Matrix as a Performance Appraisal System is the practice of

understanding, developing and deploying people and their skills. Well-implemented skills
management should identify the skills that job roles require, the skills of individual employees, and
any gap between the two. Skill is the practiced application of a topic, technique or concept.

The skills involved can be defined by the organization concerned, or by third party
institutions. To be most useful, skills management needs to be conducted as an ongoing process,
with individuals assessing and updating their recorded skill sets regularly. These updates should
occur at least as frequently as employees' regular line manager reviews, and certainly when their
skill sets have changed.

They are usually defined in terms of a skills framework, also known as a skills matrix. This
consists of a list of skills, and a grading system, with a definition of what it means to be at particular
level for a given skill.

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 This system covers Executives . Frontline Executives fall in the category from Operator to
Manager , and Middle level Executive starts from Manager to Additional General Manager .

This project describes about the Study Skill Matrix Appraisal This project also describes
the problems faced by the appraisees and the appraisers in this system. It also elaborates about the
steps taken by the appraisers to improve the performances of the appraisees so that their efficiency
can be increased and later the rewards and recognitions are given in the form of promotions,
incentives.

The effectiveness of a study of Skill Matrix as a Performance Appraisal System divided

into two parts:

Key Result Area (KRA's)- Criteria

Skill Matrix
This project seeks to find:-
The importance of Skill Matrix as a Performance Appraisal System in an organization Skills
management enables managers to know the skill strengths and weaknesses of employees reporting
to them. It can also enable them to search for employees with particular skill sets (e.g. to fill a role
on a particular project).Skill matrix actually depends on the job to be done in the case of skill matrix
for specific role. It is a chart based on the job requirements. We can develop it by discussing with
the concerned managers. The simple skills table will have skill in the columns and posts in the rows.

For example if you have an operator of an automatic computer controlled production

E.g. Cirntrix machine= he should have machine programming skills, drawing reading skills and also
about selecting the proper tools depending on the work piece to be machined. This is one skill set
for that job. The same job will require work planning skills, communication skills, etc depending on
the nature of the job.

With times changing at a fast pace Skill Matrix as a Performance Appraisal has become
need of an hour which requires special care & attention.

TITLE OF PROJECT:-
"A Study of Skill Matrix as a Performance Appraisal System."
PROJECT DURATION:-
The project duration is for 50 Days started from 10/06/2014 upto 30/07/2014.

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 Chapter No.1

INTRODUCTION
 OBJECTIVE OF PROJECT WORK

To Study the Concept of Green HR System in detail at Pee Aar Exam Pvt. Ltd.

To study the transformation of performance appraisal form traditional to modem Skill

Matrix Appraisal Process.
To find out the skills essential to execute the job

To get an insight into the relative importance of Skill Matrix as a Performance Appraisal
System in organization.

To study the effectiveness Skill Matrix as a Performance Appraisal System at PAEI.

To study the practical application of Skill Matrix.

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