INTERNSHIP REPORT

SAMPLE COPY

Name: Ms.Kareti Mounika

Register No:B1926131
 Internship Report on

“TRIVY”
Address: 404 B-WING, GREEN TOWER, CTS NO-216, NR PURAB PASCHIM BLDG
GILBERT HILL ANDHERI WEST MUMBAI, MUMBAI CITY-400058 MAHARASHTRA.

Internship Report submitted in partial fulfilment of the requirements

for the award of the Degree of

BACHELOR OF BUSINESS ADMINISTRATION (BBA)

Of
Bengaluru City University

By,
Ms. KARETI MOUNIKA
B1926131

Under the guidance of

Mr. Chethan.S,

Assistant Professor,

Department of Management.

ACHARYA INSTITUTE OF GRADUATE STUDIES

Acharya Dr Sarvepalli Radhakrishnan Rd, Soladevanahalli, Karnataka
560107

Bengaluru City University

2021–2022
 DECLARATION BY THE STUDENT

I hereby declare that Internship work in TRIVY carried out by me under the
guidance of Mr. Chethan. S in partial fulfillment for the award of Bachelor
Degree in Business Administration by Bengaluru City University.

I also declare that this Internship Report is the outcome of my own efforts and
that it has not been submitted to any other university or Institute for the award
of any other degree or Diploma or Certificate.

Place: Kareti Mounika

Date: B1926131
 ACKNOWLEDGEMENT

I am glad to express my profound sentiments of gratitude to all who rendered their valuable

help for the successful completion of this Internship report titled firstly my Internal Guide

Mr. Chethan. S – faculty of Acharya Institute of Graduate Studies who helped us with the

Internship Work and gave valuable suggestions and opinions for the Internship Report. I

would also like to thank our HOD, Dr. Sudha for giving us a peaceful and calm

atmosphere to help in our Study.

I express my sincere gratitude to the management of Acharya Institute of Graduate Studies

for the support and the environment it has provided us. My genuine sense of gratitude goes

to Bengaluru City University that gave me a chance to brighten my academic qualification

by providing me this opportunity to have a practical knowledge of relevant fields.

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CHAPTER-1

INTRODUCTION TO THE INDUSTRY

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SHOPPING:

Shopping is an activity in which a customer browses the available goods or services

presented by one or more retailers with the potential intent to purchase a suitable selection of
them. A typology of shopper types has been developed by scholars who identify one group of
shoppers as recreational shoppers, that is, those who enjoy shopping and view it as
a leisure activity.

Online shopping has become a major disruptor in the retail industry as consumers can now
search for product information and place product orders across different regions. Online
retailers deliver their products directly to the consumers' home, offices, or wherever they
want. The B2C (business to consumer) process has made it easy for consumers to select any
product online from a retailer's website and to have it delivered relatively quickly. Using
online shopping methods, consumers do not need to consume energy by physically visiting
physical stores. This way they save time and the cost of traveling. A retailer or a shop is
a business that presents a selection of goods and offers to trade or sell them to customers for
money or other goods.

Shoppers' shopping experiences may vary. They are based on a variety of factors including
how the customer is treated, convenience, the type of goods being purchased, and mood.

HISTORY:

Antiquity

Remains of marketplace and retail shops at Trajan's Forum in Rome. In

antiquity, marketplaces and fairs were established to facilitate the exchange of goods and
services. People would shop for goods at a regular market in nearby towns. However, the

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transient nature of stalls and stall-holders meant the consumers needed to make careful
inspection of goods prior to purchase. In ancient Greece, the agora served as a marketplace
where merchants kept stalls or shops to sell their goods.

Ancient Rome utilized a similar marketplace known as the forum. Rome had two forums;
the Forum Romanus and Trajan's Forum. Trajan's Market at Trajan's forum, built around 100-
110CE, was a vast expanse, comprising multiple buildings with taberna that served as retail
shops, situated on four levels. The Roman forum was arguably the earliest example of a
permanent retail shopfront In the Roman world, the central market primarily served the local
peasantry. Those who lived on the great estates were sufficiently attractive for merchants to
call directly at their farm-gates, obviating their need to attend local markets.

Shopping lists are known to have been used by Romans. One such list was discovered
near Hadrian's wall dated back to 75–125 CE and written for a soldier.

An early 17th-century shop, with customers being served through an opening onto the street

Archaeological evidence suggests that the British engaged in minimal shopping in the
early Middle Ages. Instead, they provided for their basic needs through subsistence farming
practices and a system of localised personal exchanges. However, by the late Middle Ages,
consumers turned to markets for the purchase of fresh produce, meat and fish and the periodic
fairs where non-perishables and luxury goods could be obtained. Women were responsible
for everyday household purchases, but most of their purchasing was of a mundane nature. For
the main part, shopping was seen as a chore rather than a pleasure.

Relatively few permanent shops were to be found outside the most populous cities. Instead,
customers walked into the tradesman's workshops where they discussed purchasing options
directly with tradesmen. Itinerant vendors such as costermongers, hucksters and peddlers
operated alongside markets, providing the convenience of home delivery to households, and
especially to geographically isolated communities.

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In the more populous European cities, a small number of shops were beginning to emerge by
the 13th century. Specialist retailers such as mercers and haberdashers were known to exist in
London, while grocers sold "miscellaneous small wares as well as spices and medicines."
However, these shops were primitive. As late as the 16th century, London's shops were
described as little more than "rude booths."

The Medieval shopper's experience was very different from that of the contemporary
shopper. Interiors were dark and shoppers had relatively few opportunities to inspect the
merchandise prior to consumption. Glazed windows in retail environments, were virtually
unknown during the medieval period. Goods were rarely out on display; instead, retailers
kept the merchandise at the rear of the store and would only bring out items on request. The
service counter was virtually unknown and instead, many stores had openings onto the street
from which they served customers.

In Britain, medieval attitudes to retailing and shopping were negative. Retailers were no
better than hucksters, because they simply resold goods, by buying cheaper and selling
dearer, without adding value of national accounts. Added to this were concerns about the self-
interest of retailers and some of their more unethical practices. Attitudes to spending on
luxury goods also attracted criticism, since it involved importing goods which did little to
stimulate national accounts, and interfered with the growth of worthy local manufacturers.

Shopping hubs

A larger commercial zone can be found in many cities, more formally called a central
business district, but more commonly called "downtown" in the United States, or the "high
street" in Britain, and souks in Arabic speaking areas.

Window shopping in Ottawa, 1938Shopping hubs, or shopping centres, are collections of

stores; that is a grouping of several businesses in a compact geographic area. It consists of a

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collection of retail, entertainment and service stores designed to serve products and services
to the surrounding region.

Typical examples include shopping malls, town squares, flea markets and bazaars.

Stores

Deb Harland shopping at a thrift store in Albuquerque, New Mexico in 2019.

Stores are divided into multiple categories of stores which sell a selected set of goods or
services. Usually, they are tiered by target demographics based on the disposable income of
the shopper. They can be tiered from cheap to pricey.

Some shops sell second-hand goods. Often the public can also sell goods to such shops. In
other cases, especially in the case of a non-profit shop, the public donates goods to these
shops, commonly known as thrift stores in the United States, charity shops in the United
Kingdom, or op shops in Australia and New Zealand. In give-away shops goods can be taken
for free. In antique shops, the public can find goods that are older and harder to find.
Sometimes people are broke and borrow money from a pawn shop using an item of value
as collateral. College students are known to resell books back through college
textbook bookstores. Old used items are often distributed through surplus stores.

Various types of retail stores that specialize in the selling of goods related to a theme
include bookstores, boutiques, candy shops, liquor stores, gift shops, hardware stores, hobby
stores, pet stores, pharmacies, sex shops and supermarkets.

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Other stores such as big-box stores, hypermarkets, convenience stores, department

stores, general stores, dollar stores sell a wider variety of products not horizontally related to
each other.

Home shopping

Home mail delivery systems and modern technology (such as television, telephones, and the
Internet), in combination with electronic commerce, allow consumers to shop from home.
There are three main types of home shopping: mail or telephone ordering from catalogues;
telephone ordering in response to advertisements in print and electronic media (such
as periodicals, TV and radio); and online shopping. Online shopping has completely
redefined the way people make their buying decisions; the Internet provides access to a lot of
information about a particular product, which can be looked at, evaluated, and comparison-
priced at any given time. Online shopping allows the buyer to save the time and expense,
which would have been spent traveling to the store or mall. According to technology and
research firm Forrester, mobile purchases or commerce will account for 49% of ecommerce,
or $252 billion in sales, by 2020

Neighbourhood shopping

Convenience stores are common in North America, and are often called "bodegas" in
Spanish-speaking communities or "depanneurs" in French-speaking ones.
Sometimes peddlers and ice cream trucks pass through neighbourhoods offering goods and
services. Also, garage sales are a common form of second hand resale.

Neighbourhood shopping areas and retailers give value to a community by providing various
social and community services (like a library), and a social place to meet. Neighbourhood
retailing differs from other types of retailers such as destination retailers because of the
difference in offered products and services, location and popularity. Neighbourhood retailers
include stores such as; Food shops/marts, dairies, Pharmacies, Dry
cleaners, Hairdressers/barbers, Bottle shops, Cafés and take-away shops . Destination
retailers include stores such as; Gift shops, Antique shops, Pet groomers, Engravers, Tattoo
parlour, Bicycle shops, Herbal dispensary clinics, Art galleries, Office Supplies and framers.
The neighbourhood retailers sell essential goods and services to the residential area they are

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located in. There can be many groups of neighbourhood retailers in different areas of a region
or city, but destination retailers are often part of shopping malls where the numbers of
consumers is higher than that of a neighbourhood retail area. The destination retailers are
becoming more prevalent as they can provide a community with more than the essentials,
they offer an experience, and a wider scope of goods and services.

Party shopping

The party plan is a method of marketing products by hosting a social event, using the event to
display and demonstrate the product or products to those gathered, and then to take orders for
the products before the gathering ends.

Window shopping

"Window shopping" is a term referring to the browsing of goods by a consumer with or

without the intent to purchase. Window shopping is often practised by a particular segment,
known as the recreation-conscious or hedonistic shopper. Recreational shopping is
characterised by the consumer's engagement in the purchase process, and recreational
shoppers are those consumers who see the act of shopping as a form of enjoyment. Other
consumers use window shopping as part of their planning activity for a later purchase.

Showrooming, the practice of examining merchandise in a traditional retail store without

purchasing it, but then shopping online to find a lower price for the same item, has become an
increasingly prevalent problem for traditional retailers as a result of online competitors, so
much so that some have begun to take measures to combat it.

TRAVEL:

Travelling is the habitual movement of individuals between relatively close geographical

locations. Travelling may be done by car, bike, foot, train, plane, bus, bicycle, horse or other
means and is one way of getting around or over a distance or is round trip traveling. There are
many ways to travel by road, including motorways, railways, buses, taxis and even
motorbikes. The most common mode of travel is by car, followed by bus and train. Other
common modes of travel include boat and air.

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With the advent of modern technology, travelling has become more varied. It has been made
easier by the internet. There are sites that offer a complete map of the world, which makes it
easy for people to plan trips. Travelling has become much easier with the services like
airlines, taxis, trains, buses and boats, providing their services worldwide. So, the question
still remains, what are the different meanings and phrases related to travelling?

Travelling means travel from one place to another. A journey is a series of events or the
process of proceeding from one point to another. Therefore, when talking about Travelling
we have to take into account the destination, as well as the terminus of the journey. A journey
therefore implies travel in a certain direction or route. The major parts of the world have their
own unique styles of Travelling such as west-east direction, south-west direction, north-
north-eastern direction etc.

The travel meaning has various other names too. They are called transits, routes, tours,
journeys, caravanning, travelling, caravan, tours and backpacking. Non-routine Traveling is
the act of visiting places that are not frequented very often by people. This could be due to
religious, cultural or even political reasons. Some of the popular non-routine destinations
include; safaris, which are usually undertaken to areas rich in flora and fauna, educational
trips, which include fieldwork and field study in the scientific and educational fields, hikes,
which are normally undertaken to mountainous regions where one can view wildlife and
natural beauty, camping, which is a kind of traveling where the traveller has the flexibility to
camp anywhere, he wants to, and cruises, which are basically long tours.

There are many different meanings associated with Travelling. It all depends on where you
are going to Travelling to. For instance, the most famous destination in South America is Rio
de Janeiro. Travellers go there to see the beauty of Brazil and to experience the culture of the
region. In fact, any trip to any part of the world would have to be categorized under tourism
because it involves the business of bringing visitors there for tourism purposes.

Therefore, let us discuss tourism and Travelling in a little detail in brief. When we talk about
tourism, we firstly consider it as bringing tourists from different places to a single destination.
In a way this could be considered as travelling, though technically Travelling does not
involve travelling at all. Travelling by land or air is the most common way of travelling,
though boats and monorails are also used. Today it has become much easier to travel by air
because of the quick and reliable services provided by airlines and because of the lack of
infrastructure issues in many regions of the world.

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The tourism industry, also known as the travel industry, is linked to the idea of people
travelling to other locations, either domestically or internationally, for leisure, social or
business purposes. It is closely connected to the hotel industry, the hospitality industry and
the transport industry, and much of it is based around keeping tourists happy, occupied and
equipped with the things they need during their time away from home.

First, it is important to define what is meant by the ‘tourism industry’. Essentially, it refers to
all activity related to the short-term movement of people to locations away from where they
usually reside. It is one of the world’s largest industries and the economies of many nations
are driven, to a large extent, by their tourist trade.

It is also a wide-ranging industry, which includes the hotel industry, the transport industry
and a number of additional industries or sectors. It is vital to understand that the tourist
industry is linked to movement to different locations, based not only on leisure, but also
business and some additional travel motivators.

With that being said, according to the most common definitions, the tourism industry does
not cover activities related to travel where the person intends to stay in their destination for
longer than one year. As an example, this means that expatriates and long-term international
students are not technically classed as tourists.

Tourism offers a wide range of benefits, including economic benefits for countries attracting
a large number of visitors, due to the money they spend not only on their actual stay, but also
on local businesses. It also provides a large number of jobs for people working in the
transport and hospitality industry, among others.

Moreover, tourism has the potential to improve relationships between nation-states or

businesses, to create opportunities for entertainment and recreation, and to improve the value
of a currency. It can also open up cultural exchange opportunities, while for tourists, it can
lead to improved happiness, well-being and education.

Transportation

The transportation sector is concerned with helping tourists to get where they need to go, via
the provision of transport. This may include providing them with the means to get to their
intended holiday destination in the first place, but may also include assisting them with

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getting around after they arrive at their destination. Included within this sector are services
related to road, rail, air and sea travel.

Airline Industry

The airline industry plays a vital role in the modern travel industry, providing passengers
with access to both domestic and overseas flights, allowing them to quickly reach their
intended destinations via commercial aircraft. Airline services are generally divided into
scheduled and chartered flights.

Car Rental

For many tourists, having access to a car is an important part of their tourist experience,
ensuring they have the freedom to explore and travel freely. Car rental services provide this
kind of access and often operate in close proximity to airports, or even in partnership with
particular airlines or travel companies.

Water Transport

As the name suggests, the water transport sub-section is concerned with movement across the
water. This includes things like ocean liners and ferry transport, where the objective is
usually to get passengers from A to B, but also includes cruise liners, where being on the
cruise liner itself forms the main part of the travel experience.

Coach Services

Coach and bus services are an important part of the tourism industry, offering long-distance
travel, assisting airport passengers with travel to their accommodation, taking groups of
tourists on day trips to local attractions or popular tourist destinations, and offering access to
other nearby towns and cities.

Railway

Rail travel has played a key role in the tourism industry since the 19th century and continues
to do so. Railways not only provide a means for travellers to get to their destination, but
overground and underground rail services also provide options for navigating many of the
major towns and cities that tourists visit as well.
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Spacecraft

A new element of the transport sector – and one that will become increasingly important in
the years ahead – involves the use of spacecraft to carry tourists into space. Indeed, Virgin
Galactic, recently sent the VSS Unity spaceplane into outer space and is planning to offer
commercial flights to ‘space tourists’ in the near future.

Benefits

Improves Social and Communication Skills. One of the main benefits of travelling, especially
to areas where your native language is not widely used, is that you learn how to ...

Ensures Peace of Mind. We all have stress and tension in our lives. ...
Helps You Get Original and Creative Thoughts. It is believed that if someone gets out of their
comfort zone, the mind gets more creative. ...
Broadens Your Horizons. Travelling helps you connect with different people from different
cultures. This gives you the opportunity to see issues and daily life challenges from a
different angle.
Enhances Your Tolerance for Uncertainty. While travelling, you will find yourself stuck in
situations where things don’t always go as planned.

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CHAPTER-2

PROFILE OF THE ORGANIZARTION

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TRIVY:

TRIVY is a Global Shopping and Luggage Pooling Marketplace that connects Shoppers and
Shippers with Travelers allowing them to save or earn money while traveling. So, for
example, a sneakerhead who wants to buy Nike Jordan can connect with a traveller who is
coming from the U.S.A and ask him to buy it for him and get it delivered at his/her doorstep,
and in return, the traveller gets rewarded with almost 50% fee of his one-way flight trip.
Similarly, if somebody wants to ship something important or memorable domestically or
globally, they can connect with the traveller and get things delivered like a flash.

TRAVEL GLOBALLY

Earn While Traveling

Make the most of your free time while travelling by connecting, sharing, shopping and
changing the narrative. It’s time to shake up the standard travel routine.

1. Add a Trip to get started

2. Make Offers to Shoppers Globally

3. Make Travel Buddies on-the-go

4. Join the Movement

A shopper can save up to 50% of the shipping cost while getting a product delivered at their
doorstep from a global store. A shipper can save up to 70% of the shipping cost as compared
to delivering through other courier agencies. A Traveller can earn up to 90% of his one-way
flight ticket while traveling with Trivy.

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SAVE MONEY

Shop Globally in a few clicks

Gone are the days when global shopping was tied to expensive couriers or tricky duties.
Make the most of the global market by having the best goods delivered to your door with
ease and in the comfort of your own home.

1. Borders are no more Boundaries

2. Pay Less and Shop More

3. Stay Assured with 100% Genuine Products

4. Get your Happiness delivered by a Traveller

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TRAVELER’S AESTHETIC

Build your Travel Community

Travelers are everywhere, but now we’re everywhere for them! We’ve now arrived as your
very own platform for simply sharing your travels and losing yourself in the world of travel
bliss.

1. Share your Travel Stories

2. Engage and Chat with anyone

3. Post Travel Shots

4. Join the Movement

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PARTNER-IN-CRIME

Match with Local Travel Buddies

Get started by sharing your fascinating travel stories and connecting with people who could
be your ideal travel partner in crime. Journeys, as you might imagine, could nnot
ot be any better
without a buddy.

1. Find interesting Travelers locally

2. Match Unlimited and at No-cost

cost

3. Chat and Plan the next Trip together

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TRIVY has also launched YOLO card by trivy which is a membership card that provides
benefits from global brands at one place on a monthly basis.

YOLO by Trivy is a community of over 70,000 members comprised of the world’s most
successful and influential entrepreneurs, innovators, business owners and others.

Our members are the Founders and CEOs of today’s most innovative companies and
tomorrow’s most promising ventures and innovators from universities. Members enjoy access
to frequent invitation-only networking events as well as exclusive benefits from premier
travel, lifestyle, and business brands.

VIP Travel Privileges

YOLO by Trivy partners with leading airlines, loyalty programs, car rental companies, and
innovative travel brands to provide Members with Complimentary Privileged Status, Priority
check-in, Savings off standard fares, Access to unique global experiences, Complimentary
travel membership solutions and exclusive benefits on travel essentials.

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The TRIVY Hotel Program

YOLO Members receive access to privately negotiated rates and privileges at hundreds of top
hotels and resorts around the world. Members routinely save an average of $750 – $1,500
annually when compared to public resources and online booking sites.

Premier Business Solutions

YOLO by Trivy helps businesses of all sizes succeed with a valuable program of exclusive
benefits and savings on computers, shipping, wireless providers, co-working spaces, SaaS
products, marketing and more.

Curated Lifestyle Privileges

YOLO by Trivy offers Members-only pricing, privileges, and promotions with a wide
network of leading fashion, fitness, and entertainment brands.

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The Trivy learning Program

YOLO Members receive access to top-notch courses and learnings at negotiated rates and
privileges from hundreds of top mentors, content creators and Edtech platforms around the
world. Members routinely save an average of $100 – $750 annually when compared to public
resources and online learning sites.

EXCLUSIVE Communities and Networking Opportunities

YOLO Members gets exclusive access to like-minded communities and exclusive YOLO
Events for networking globally.

YOLO by Trivy Membership is available globally. There may be some restrictions with
brands that will be listed on the individual benefit pages, but we do our best to select benefits
that all Members can enjoy.

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Each benefit that we offer our members has a dedicated landing page on the YOLO by Trivy
site, with simple instructions on how to take advantage of that particular offer. Benefits are
not automatically applied to your account, so you need to redeem the benefit to take
advantage of the offer.

YOLO by Trivy is a Membership community, not a credit card. Your Membership provides
you access to a portfolio of over 500 benefits that can be accessed through our website.

A Membership community of over 50,000 entrepreneurs and 20,000 general people who
receive unprecedented benefits and networking opportunities and Trivy takes complete
responsibility for your money and belongings while sharing with the traveller. On the other
hand, it also makes sure that the traveller gets rewarded in the best way for his awesome job.

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CHAPTER
CHAPTER-3

INTERN EXPERIENCE REPORT

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DAY 1: There was an online orientation programme for new joiners where we introduced
ourself to our manager and manager introduced us to the team members.

DAY 2: Manager had explained us about the company and vision; mission and he has
assigned me the task which I need to report him at the end of each day.

DAY 3: Training period started I use to work from home from 06:00pm to 08:00pm every
day.

DAY 4: Started hiring GRAPHIC DESGIN INTERNS through LinkedIn.

DAY 5: Scheduling interviews and taking interviews.

DAY 6: Taking interviews and selected few interns based on their performance in interview.

DAY 7: Sent offer letters to the selected interns and taken care of their on-boarding process

Added them in the company official what sup group

Introduced them to the manager and the other team members

Conducted an online orientation programme for the joiners.

DAY 8: Started hiring VIDEO EDITING INTERNS through LinkedIn.

DAY 10: Scheduling interviews and taking interviews.

DAY 11: Taking interviews and selected few interns based on their performance in interview.

DAY 12: Sent offer letters to the selected interns and taken care of their on-boarding process

Added them in the company official what sup group

Introduced them to the manager and the other team members

Conducted an online orientation programme for the joiners.

DAY 13: Started hiring REACT NATIVE DEVELOPER through LinkedIn.

DAY 14: Scheduling interviews and taking interviews.

DAY 15: Taking interviews and selected few interns based on their performance in interview
and experience.

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DAY 16: Sent offer letters to the selected interns and taken care of their on-boarding process

Added them in the company official what sup group

Introduced them to the manager and the other team members

Conducted an online orientation programme for the joiners.

DAY 17: Started hiring MERN STACK DEVELOPER through LinkedIn.

DAY 18: Scheduling interviews and taking interviews.

DAY 19: Taking interviews and selected few interns based on their performance in interview
and experience. Sent offer letters to the selected interns and taken care of their on-boarding
process

Added them in the company official what sup group

Introduced them to the manager and the other team members

Conducted an online orientation programme for the joiners.

DAY 20: I have successfully completed my Intern and I have a submitted a copy of my
Intern report to my manager and he verified and issued Internship Completion Letter. And
there was a mini farewell given by the company.

It was a good experience overall I learnt many things.

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CHAPTER
CHAPTER-4
CONCLUSION

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CONCLUSION

During my internship i was mainly assign in HR department. TRIVY always determine what

jobs need to be done, and how many and types of workers will be required. So, establishing

the structure of the asset management company assists in determining the skills, knowledge

and abilities of job holders. To ensure appropriate personnel are available to meet the

requirements set during the strategic planning process. It believes that the quality work comes

from quality workers who are well motivated and ready to take challenge to provide better

service.

In conclusion, this internship is very useful for me. I can safely say that my knowledge on job

environment has increased greatly. However, I think some aspects of job that I would have

done better that I need to work on. The two main things that I learned through this internship

is time management and being self-motivated.

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CHAPTER
CHAPTER-5
LEARNING OUTCOME

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LEARNING OUTCOMES:

• I learnt to integrate theory with knowledge.

• I learnt to develop work habits and attitude necessary to develop communication.

• I acquired employment contacts that leads me to a full-time job.

• I learnt to implement time management.

• I learnt to be self-motivated.

• I learnt the process recruitment.

• I learnt the screening process

• I learnt to recruit the right person for right job.

• I learnt to handle different types of people.

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