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To cite this article: Irena Burić, Ana Slišković & Ivana Macuka (2017): A mixed-method approach
to the assessment of teachers’ emotions: development and validation of the Teacher Emotion
Questionnaire, Educational Psychology, DOI: 10.1080/01443410.2017.1382682
Emotions are constituent components of teachers’ jobs and lives. Teachers’ emotions are
frequent and diverse in their nature and occurrence, and have important influence on teach-
ers, teaching and students. Teachers’ emotions can shape their cognition, motivation and
relationships with students (Sutton & Wheatley, 2003); affect teachers’ instructional effec-
tiveness in terms of cognitive and motivational stimulation, classroom management and
support, and consequently students’ learning and achievement (Frenzel, 2014; Frenzel, Goetz,
Stephens, & Jacob, 2009; Hagenauer & Volet, 2014); play an important role in forming teach-
ers’ sense of professional identity, commitment, effectiveness and well-being (Day & Qing,
2009); and, it has been proposed, lead to emotional exhaustion and burnout (Chang, 2009),
and possibly to turnover and dropout from the teaching profession (Macdonald, 1999). Thus,
it seems justified to state that teachers’ emotions are of great importance for the quality of
education in general. These emotions seem an especially important topic of research in light
arena, a teacher may feel proud of a student because of the excellent essay that he or she
writes on a particular school day, or a teacher may feel generally proud of his/her students’
accomplishments. Even though both emotional states and traits are worthy of investigation,
measures addressing contextualised trait-like emotions can be more useful to explain their
influence on the teachers’ work performance and well-being. For example, repeated expe-
rience of unpleasant emotions may eventually erode teachers’ well-being and cause burnout
(Carson, 2006). Moreover, emotional states which are intense and short-lived may be prob-
lematic to operationalise through typical survey methods and thus require more complicated
administration of techniques such as the experience sampling method (Csikszentmihalyi &
Larson, 1987) or diary studies (Grandey, Tam, & Brauburger, 2002).
And fourth, two contrasting approaches to emotions can be differentiated: discrete emo-
tions vs. the dimensional approach. The dimensional approach focuses on identification of
a minimum number of dimensions (e.g. activation, pleasure) that can account for the greatest
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amount of emotion variance (e.g. Tellegen, Watson, & Clark, 1999; Russell, 1980). In contrast,
the discrete-emotion approach tries to classify emotion into a number of discrete categories
which can be differentiated according to their specific cognitions, behaviour, and physio-
logical responses (e.g. Lench, Flores, & Bench, 2011; Roseman, Spindel, & Jose, 1990). Different
theorists propose different numbers of basic discrete emotions (such as anger, joy, fear, and
sadness) that play an important role in human adaptation to frequently occurring and typical
events. However, Scherer (2005) pointed out that a small number of such basic emotions
cannot be representative of human emotionality and that ‘there are as many different emo-
tions as there are distinguishably different profiles of appraisal with corresponding response
patterning’ (p. 707). Among the commonly mentioned emotions of teachers are love and
caring, joy, satisfaction, pleasure, pride, excitement, frustration, anger, shame, anxiety, help-
lessness, guilt and sadness (see Sutton & Wheatley, 2003). Among these emotions, excitement
and anxiety are more typical of novice teachers (Huberman, 1993; Tickle, 1991), who are
uncertain of achieving teaching and learning goals, while love and caring are more common
among women and teachers of younger children (Woods & Jeffrey, 1996).
method that can be applied. Furthermore, self-report is the most useful and precise tool for
assessing cognitive and subjective components of emotion. And not only does self-report
fairly accurately measure these two components of emotion, it also allows assessment of
the other components (i.e. motivational, physiological, and expressive), since all of these
processes can be available to human consciousness. Finally, self-report remains the exclusive
method for measuring emotional traits.
Very recently, two self-report instruments for assessment of teachers’ emotions have been
developed, namely Teacher Emotions Scales (TES; Frenzel et al., 2016) and the Teacher
Emotion Inventory (TEI; Chen, 2016). TES contains three scales measuring emotions that are
considered relevant in the context of teaching: enjoyment, anger and anxiety. Across three
independent studies, the authors have demonstrated that TES is a reliable and valid self-re-
port instrument and that both German- and English-language versions operate equivalently
in terms of measurement. Even though TES is a promising tool for further investigation of
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the antecedents and effects of teachers’ emotions experienced while teaching, it encom-
passes only three discrete emotions. However, it is reasonable to assume that teaching,
dealing and interacting with students, which are the most frequent and important job activ-
ities in the teaching profession, trigger other kinds of emotions as well, such as love, pride,
sadness, disappointment etc. On the other hand, the TEI comprises five unidimensional
scales measuring joy, love, sadness, anger and fear, which teachers may experience not only
in relation to teaching and students, but also to more distal factors such as colleagues, school,
family, policy and society (Chen, 2016). Even though the TEI covers a greater number of
emotions, evidence regarding its criterion validity is almost completely lacking. Moreover,
an instrument that captures a mix of sources under the umbrella of the same emotion may
lack the necessary precision in predicting relevant teacher behaviour in the classroom.
Method
Participants
A total of 25 middle-school teachers (i.e. subject teachers who teach children in grades 5 to
8, or 11- to 15-year-old students), employed at 12 different schools located in three different
towns in Croatia, voluntary participated in the study. On average, teachers were 43.4 years
old (SD = 7.5) and had 13.8 years of teaching experience (SD = 7.2) (2 of them had less than
5 years of teaching experience). Only two teachers were male, which reflects the usual female
dominance in the teaching profession in Croatia. We chose middle-school teachers since
they teach and interact with a great number of children with diverse socio-emotional and
academic characteristics in an especially sensitive period of life, i.e. early adolescence. This
makes the practice of teaching and the teacher’s role challenging, with great potential for
experiencing many work-related emotions of significant intensity.
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Procedure
Data were collected through in-depth, semi-structured, face-to-face interviews, which were
moderated by an external expert specialised in conducting qualitative research on emotional
processes. The teachers were asked to report their views and experiences regarding the most
frequent and/or personally important emotions they experience in school settings and in
relation to students, colleagues and school personnel, parents, and the educational system
and policy in general. More precisely, they were asked to describe the situations that trigger
those emotions, their related thoughts and interpretations of situations, subjective feelings,
behaviour, the bodily changes they experience, and their action tendencies associated with
particular emotions. The interviews lasted between 61 and 100 min and were audio-taped
with the informed consent of the participants. After the verbatim transcription of the audio-
taped data, we conducted thematic analysis following guidelines proposed by Braun and
Clarke (2006). After familiarising with the data, three researchers independently generated
initial codes in the data. Next, to control the reliability of the findings (Willig, 2008), two
researchers analysed the data for emergent themes (through processes of searching, review-
ing, defining and labelling themes). Finally, the researchers reached a consensus on each
disagreement in defining and labelling themes.
specific and more akin to general affective experiences in the workplace, which have previ-
ously been extensively studied. (There is, for example, no particular reason to assume that
the emotion of enjoyment when interacting with other teachers in school substantially differs
from the enjoyment that any other employee experiences with respect to his/her
colleagues).
In general, teachers most frequently experience joy, happiness, contentment, satisfaction
and pleasure in relation to teaching and interacting with students. These emotions were
reported as the most important and frequent, arising from the teaching activity itself, inter-
action with students, and students’ motivation, satisfaction, contentment and academic
progress. Pride, also described as a sense of personal accomplishment and growth, is expe-
rienced mostly when students succeed and strive academically and when this progress, at
least in part, can be attributable to the teacher’s efforts. Only a few teachers talked about
love, affection and care, which probably resulted from the fact that we interviewed mid-
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dle-school subject teachers, who do not spend so much time with each student on a daily
basis. These results support previous findings (Hargreaves, 1998; Sutton & Wheatley, 2003).
However, situations involving students are also a great source of unpleasant emotions
such as anger, frustration, fatigue and exhaustion, hopelessness or resignation. Anger, along
with feelings of frustration and even rage, was the second-most frequently mentioned emo-
tion. This finding is aligned with previous research that underscores anger as the most fre-
quent unpleasant emotion (Chang, 2009; Frenzel, 2014; Sutton & Wheatley, 2003). Teachers
feel anger due to factors such as students’ misbehaviour, violation of classroom discipline,
rudeness or laziness. Hopelessness, also described as feelings of despair and sometimes even
resignation, was mentioned most in relation to students’ reluctance to learn or to get moti-
vated and interested, or to their poor life and family circumstances. This emotion probably
emerges due to the limits of teachers’ professional efficacy in relation to situations or out-
comes that are not determined by teachers’ actions (Kelchtermans, 2011). Finally, feelings
described as psychological, emotional and physical fatigue, tiredness, numbness or exhaus-
tion appeared salient and frequent as well in qualitative analysis. Such feelings related mostly
to the core nature of teaching activity itself, which is dynamic, sometimes unpredictable,
but almost always psychologically demanding and draining.
Finally, most of the emotional states that formed distinct themes, i.e. emotions, reflected
the multi-component definition of emotional experience. For example, teachers’ anger
evoked by students’ misbehaviour is found to be represented by: (1) feelings of dissatisfac-
tion, tension and restlessness (subjective component); (2) thinking about losing control over
the situation or evaluating the situation as unfair (cognitive component); (3) blushing and
sweating, rise in blood pressure (physiological component); (4) arguing, yelling or taking a
deep breath to cool down (expressive component); and (5) an urge to hit something, leave
the classroom or quit the job (motivational component).
In conclusion, the results of this study supported previous qualitative findings on the
richness of teachers’ emotions, and served as an empirical guide for the selection and oper-
ationalisation of teachers’ emotions in subsequent studies with respect to specificities of
the Croatian context of investigation.
EDUCATIONAL PSYCHOLOGY 7
Study 2: creating items and exploring the factor structure of the TEQ
Inclusion of emotions in the TEQ
In spite of the obvious richness of teachers’ emotional lives, in order to keep the TEQ parsi-
monious and easy to administer, in the first phase of its development we focused only on
emotions that: (1) are theoretically considered relevant for teachers’ effectiveness, job sat-
isfaction, motivation and well-being, (2) are reported by teachers as frequent and/or per-
sonally important, and (3) had rich descriptions of their components, and of the situations
and events that provoked them, in our qualitative study.
Since the emotions under study are work-related, we aimed at including those that are
seen as generally relevant for organisational settings. Lazarus and Cohen-Charash (2001)
discussed several such discrete emotions: anger, anxiety, guilt/shame, envy/jealousy, hope,
happiness/joy, pride, love and compassion. Even though many of these emotions are also
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experienced by teachers, for the sake of parsimony, in this initial phase of instrument devel-
opment, three such emotions were included: joy, pride and anger. Joy and anger were chosen
as the two most dominant emotions both in classrooms (Carson, 2006) and in life in general
(Scherer, Wranik, Sangsue, Tran, & Scherer, 2004). Pride is an emotion that makes teachers
feel good about themselves and enhances their social and personal identity (Lazarus &
Cohen-Charash, 2001), and as such is important for consideration in the status-centred and
competitive world of work. The next emotion that met our criteria for inclusion was hope-
lessness. And although hopelessness is not usually viewed as a basic human emotion, it
clearly has its place in the educational context (Pekrun, 2006). At the student level, hope-
lessness is viewed as a negative deactivating emotion that is related to health problems,
low self-esteem, shallow learning strategies, reduced self-regulation of learning, and poorer
academic performance (Pekrun et al., 2004). Due to its potential detrimental effect on teach-
ers’ performance, motivation and well-being, we view hopelessness as an emotion that is
worthy of investigation. The last emotional state that we included was fatigue/exhaustion,
which can best be described as an affective state of tiredness, physical and emotional exhaus-
tion, and numbness, resulting from the speedy, dynamic and demanding character of the
teaching job and dealing with children. Although fatigue is primarily considered as core
affect, i.e. a component of discrete emotional episodes but not the whole of them (Yik,
Russell, & Steiger, 2011), we included it in the TEQ anyway. There were two reasons for such
a decision: (1) fatigue described as above probably conceptually overlaps with emotional
exhaustion, a core element of burnout, which can be described as fatigue, debilitation, loss
of energy, and wearing out (Schwarzer, Schmitz, & Tang, 2000), and (2) these feelings were
often spontaneously mentioned and richly described by teachers in our qualitative study.
Due to the conceptual importance and empirical relevance of this affective state, we rea-
soned that it should not be omitted when examining the emotional lives of teachers.
After the final decision on inclusion of emotions (namely joy, pride, anger, fatigue/exhaus-
tion, and hopelessness), we attempted to operationalise them by constructing self-report
statements covering both different triggering situations or events, and components of emo-
tional experience. In reaching this goal, we relied both on qualitative data obtained in pre-
vious study and on the theoretical considerations outlined above. In total, the initial item
pool consisted of 92 items. On the basis of independent sorting of each item under the
umbrella of intended emotion by three researchers (with research experience in studying
emotional processes), we selected only those items that were unambiguously chosen to
8 I. BURIĆ ET AL.
Method
Participants and procedure
The sample consisted of 300 middle-school subject teachers employed at 27 schools in
Croatia. Of the teachers, 216 were female, 69 were male, and 15 did not indicate their gender.
On average, teachers were 41.11 years old (SD = 11.03) and had 11.33 years of teaching
experience (SD = 10.42) (25.1% of teachers had 5 years of experience or less). The study was
conducted at the beginning of spring 2015 via postal service and after the informed consent
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of school principals and teachers. Participation in the study was voluntary and anonymous.
Besides demographic questions (gender, age, working experience, subject taught), teachers
were asked to indicate their agreement with each of the 68 items of the TEQ on a 5-point
Likert scale, with responses ranging from 1 to 5, where 1 is strongly disagree, 2 is disagree, 3
is neither agree nor disagree, 4 is agree, and 5 is strongly agree.
goals, etc.), pride (comprising 6 items that relate to feelings of pride, personal accomplish-
ment and confidence triggered by students’ success and accomplishment, interest and
motivation to learn), anger (comprising 7 items that describe feelings of frustration and
anger caused by students’ bad behaviour or obstructed lesson plans), hopelessness (com-
prising 7 items that describe helplessness, discouragement and defencelessness due to the
misbehaviour of some students, lack of motivation to learn, etc.), and fatigue (comprising 9
items describing subjective feelings of tiredness, numbness and draining caused by core
features of the teaching activity).
sample of teachers.
Method
Participants and procedure
The third sample consisted of 315 middle-school subject teachers employed in 21 schools
in Croatia. Of these teachers, 248 were female, 53 were male and 14 did not indicate their
gender. On average, the teachers were 41.20 years old (SD = 10.21) and had 14.15 years of
teaching experience (SD = 10.92) (24.2% of teachers had 5 years of experience or less). The
study was conducted one and a half months after Study 2, using the same method of data
collection, but involved teachers from completely different schools and locations. Besides
answering demographic questions (gender, age, working experience, subject taught), teach-
ers were asked to indicate their agreement with each of the 34 items selected in Study 2
using the same 5-point Likert scale.
Since some CFI demonstrated the poorer fit of the initial five-factor model (χ² = 988.10,
df = 517, p < .001; AIC = 21,431.415, BIC = 21,846.238, CFI = .892, RMSEA = .055 (90% C.I.
.050–.060), and SRMR = .059), we examined the proposed modification indices as well as the
size of the factor loadings for each item. We dropped items which had: (1) factor loadings
less than 0.50, (2) one (redundant) item in a pair of items with high residual covariance (mostly
due to similar wording or content), and (3) items with relatively high proposed cross-loadings.
This procedure resulted in omitting 5 items. We again performed the same analysis on the
remaining 29 items in order to test the fit of the trimmed model, which resulted in a general
improvement of the model fit. (See the fit indices of Model 1 in Table 1).
In order to further investigate the factor structure of the TEQ, we tested two additional
CFA models: a more general two-factor model, in which items designed to measure joy and
pride were set to load onto a factor labelled positive affect, while items designed to measure
anger, hopelessness and fatigue were set to load onto a factor called negative affect (Model
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2); and a hierarchical model, in which the factors that relate to joy and pride were set to load
onto a second-order factor labelled positive emotions, and the factors that relate to anger,
fatigue and hopelessness were set to load onto a second-order factor labelled negative
emotions (Model 3). As can be seen in Table 1, Model 2 demonstrated poorer fit than either
Model 1 (∆CFI = .074.; greater AIC and BIC values) or Model 3 (∆CFI = .073; greater AIC and
BIC values), while there was minor difference between Model 1 and Model 2 (∆CFI = .001,
but smaller AIC and BIC values in Model 1). The results of the best-fitting five-factor model
are presented in Table 2 and Table 3.
Even though standardised factor loadings of all indicators were large enough (>0.50;
Brown, 2006) and the pattern of latent correlations was theoretically meaningful, due to
moderate-to-high correlations between emotions of the same valence, it was decided to
further test the latent structure of this instrument via exploratory structural-equation mod-
elling (ESEM). There were three reasons for such a decision. First, it has been suggested that
the independent cluster model typical of CFA, in which all items are set to load onto only
one factor with cross-loadings constrained to zero, is too restrictive for many multidimen-
sional instruments (Marsh, Liem, Martin, Morin, & Nagengast, 2011). Second, even if such a
CFA model fits the data well, factor correlations tend to be inflated, thus undermining the
Table 2. Factor solution from CFA and ESEM of the TEQ in studies 3 (N = 315) and 5 (N = 1314).
CFA ESEM
Item J P L A F H J P L A F H
J1 .58/.68 .50/.67 .06/.04 /−.02 −08/.02 .04/−.03 −.06/−.08
J2 .68/.82 .62/.87 −.01/−.07 /.02 .01/.03 −.11/.02 .14/−.02
J3 .80/.80 .74/.82 −.03/.02 /−.02 −.05/.06 .05/−.01 .04/.00
J4 .72/.78 .48/.67 .22/.08 /.08 .05/−.09 .04/−.03 −.14/.09
J5 .70/.74 .38/.58 .39/.18 /.03 −.01/−.11 .00/.02 −.01/.05
P1 .66/.64 .33/.29 .41/.48 /−.01 −.03/.05 −.04/.02 .24/−.06
P2 .65/.70 .12/.10 .65/.46 /.20 .09/.00 −.01/.05 −.02/−.11
P3 .75/.73 .35/.03 .47/.74 /.00 .16/−.03 −.01/.01 −.08/.05
P4 .73/.80 .02/−.04 .70/.79 /.11 −.15/.10 .01/−.02 .19/−.03
P5 .68/.71 −.04/.22 .69/.54 /.03 .10/−.01 .03/−.04 .02/.04
P6 .67/.70 .02/.09 .68/.66 /−.03 −.06/−.06 .04/−.01 −.01/−.02
L1 /.79 /.06 /−.04 /.79 /−.03 /−.04 /.00
L2 /.77 /.20 /−.06 /.72 /−.02 /.01 /−.03
L3 /.86 /−.03 /.04 /.86 /−.01 /.03 /−.01
L4 /.79 /.02 /.16 /.66 /−.01 /.03 /.00
L5 /.76 /−.07 /.13 /.73 /.16 /−.05 /.04
L6 /.66 /.12 /.16 /.46 /−.07 /.00 /−.07
A1 .61/.56 .02/−.03 .10/.09 /.08 .55/.52 .15/.29 .03/.33
A2 .70/.71 −.08/−.04 −.15/−.08 /−.05 .53/.39 .03/.20 .17/.19
A3 .78/.60 −.02/.04 −.01/.00 /.00 .63/.60 .13/.03 .08/.20
A4 .70/.72 −.07/.04 −.01/−.02 /.00 .70/.38 .00/.15 −.01/.36
A5 .66/.77 −.04/−.11 .11/−.05 /.03 .48/.62 .08/.07 .24/.12
F1 .69/.66 −.05/.07 .03/−.03 /−.03 −.14/−.13 .74/.76 .00/−.03
F2 .76/.80 −.02/−.07 −.06/.01 /−.02 .01/−.05 .54/.82 .28/.02
F3 .79/.80 −.02/.04 −.03/−.04 /−.01 .03/.01 .58/.75 .25/.07
F4 .72/.77 .06/−.00 .05/.05 /.02 .04/.01 .55/.80 .23/−.03
F5 .79/.78 .03/−.03 .02/.02 /−.04 .35/.12 .56/.62 −.04/.12
F6 .81/.84 .01/−.01 .01/.00 /.04 .05/.10 .78/.80 .07/.00
F7 69/.76 .01/−.02 −.04/−.02 /.02 .25/.04 .60/.56 −.03/.24
H1 .63/.73 .04/.01 −.17/.00 /−.04 .28/−.02 .01/.02 .37/.72
H2 .73/.70 −.06/.05 −.04/.00 /−.11 −.04/−.10 .12/.04 .68/.72
H3 .77/.79 −.01/00 −.01/.04 /−.04 .26/.35 .13/.02 .57/.57
EDUCATIONAL PSYCHOLOGY
.001.
12 I. BURIĆ ET AL.
Table 3. Latent correlations between TEQ scales in studies 3 (N = 315) and 5 (N = 1314).
Joy Pride Love Anger Fatigue Hopelessness
Joy – .73**/.74** /.49** −.10/−.22** −.01/−.07* −.05/−.15**
Pride .41**/.59** – /.76** −.02/−.23** −.04/−.09** .06/−.20**
Love /.38** /.67** – /−.25** /−.11** /−.28**
Anger −.08/−.14** −.01/−.07 /−.11* – .70**/.79** .75**/.82**
Fatigue −.02/−.04 −.01/−./07 /−.09* .38**/.49** – .73**/.70**
Hopelessness −.03/−.14** .06/−.17** /−.25** .41**/.48** .43**/.63** –
Note: Latent correlations obtained by CFA are shown above the diagonal, and latent correlations obtained by ESEM are
shown below it; latent correlations in Study 3/latent correlations in Study 5.
*p < .05; **p < .01.
discriminant validity of the factors (Marsh, Lüdtke, et al., 2010). And third, ESEM is considered
to be an appropriate analytical tool for resolving these issues (Morin, Marsh, & Nagengast,
2013). Since the TEQ is clearly a multidimensional instrument, and testing of its latent struc-
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ture via CFA has resulted in lower CFI and TLI indices than desired (<.95) and relatively strong
latent correlations among emotions of the same valence, an ESEM seemed a reasonable
approach. Indeed, an ESEM model (based on geomin rotation) in which 29 items loaded
onto 5 factors, each representing one emotion (Model 4), fits the data much better (see Table
2), outperforming the best-fitting CFA model (Model 1)((∆CFI = .034 and smallest AIC and
BIC values). As can be seen in Table 2, the vast majority of the items had substantial loadings
on their a priori designated factors, as well as small cross-loadings. Finally, the size of the
latent correlations between emotions of the same valence reduced substantially in compar-
ison to the CFA solution (Table 3).
scale were quite high (4.72–4.82 on a 5-point scale) indicating poorer power of differentiation
between teachers with respect to joy. And although a restricted variation of scores on the
scale of joy can undermine the size of its relations to variables of interest, it may simply be
an important indicator of reality: most of the teachers are intensely happy and pleased when
children make progress, when they are motivated and behave well in the classroom. Also,
pleasant emotions were generally experienced as more pronounced in intensity than
unpleasant emotions. Internal consistency analysis indicated that each scale was reliable,
with Cronbach’s alphas ranging from .81 to .90.
between TEQ scales and external variables such as demographics, job satisfaction, emotional
labour, emotional exhaustion and measures of psychological well-being.
Teachers’ emotional experiences are often driven by prescribed and implicit emotional
rules of the teaching profession (Chang, 2009; Winograd, 2003; Zembylas, 2002, 2005). In
order to follow these rules, teachers try to control their emotions by surface and deep acting.
Thus, it can be expected that teachers’ emotions will be related to emotional labour. Since
teachers must employ an extensive degree of emotional labour in order to regulate such
emotions, which consequently leads to burnout, it is expected that unpleasant emotions
will be positively related to emotional exhaustion. Furthermore, due to the fact that the
definition of job satisfaction contains an emotional dimension (Weiss & Cropanzano, 1996),
teachers’ emotions should be related to their job satisfaction. Finally, teachers’ emotions
should be related to subjective well-being, since emotional process is at the core of this
construct (Larsen, 2009).
Method
Participants
The fourth sample consisted of 391 Croatian middle-school subject teachers employed in
32 schools. Of these, 297 were female, 82 were male, and 12 did not indicate their gender.
On average, the teachers were 41.73 years old (SD = 10.31) and had 15.05 years of teaching
experience (SD = 10.92) (18.5% of teachers had 5 years of experience or less). The study was
conducted at the end of the school year in 2015.
Measures
Besides answering demographic questions (gender, age, working experience, and subject
taught), teachers were asked to fill out the following self-report measures:
Teachers’ emotions were assessed by the newly developed Teacher Emotion Questionnaire
(TEQ). Alpha reliability coefficients are shown in Table 4, and content of items in Appendix 1.
Job satisfaction was assessed by the Job Satisfaction Scale (Judge, Thoresen, Bono, &
Patton, 2001), consisting of 5 items measuring overall job satisfaction on a 7-point
14 I. BURIĆ ET AL.
Table 4. Descriptive statistics and Cronbach alpha reliabilities of TEQ scales across studies 3, 4 and 5.
Study 3 Study 4 Study 5
(N = 315) (N = 391) (N = 1314)
Joy
M 4.73 4.82 4.73
SD .41 .38 .49
α .81 .80 .87
Pride
M 4.29 4.52 4.38
SD .64 .59 .53
α .84 .87 .86
Love
M – – 4.01
SD – – .68
α – – .90
Anger
M 2.17 2.41 2.34
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Likert-type scale (1 = completely disagree, 7 = completely agree). Sample item: ‘I feel fairly
satisfied with my present job’ (α = .82).
Emotional labour experienced by teachers in relation to their job was assessed by two
subscales of the Emotional Labour Scale (Brotheridge & Lee, 2003), namely Surface Acting
(e.g. ‘On the average day at work, how frequently do you resist expressing your true feelings?’
(α = .63)), and Deep Acting (e.g. ‘On the average day at work how frequently do you try to
actually experience the emotions that you must show?’ (α = 0.81)). Participants responded
on a Likert-type format ranging from 1 (never) to 5 (always).
Emotional exhaustion experienced at work was assessed by the Job-Related Emotional
Exhaustion scale (Wharton, 1993) consisting of six items and a six-point Likert-type scale
(1 = never, 6 = every day). Sample item: ‘I feel emotionally drained from my work’ (α = .90).
Subjective well-being was measured by two indicators: (a) the Satisfaction with Life Scale
(Diener, Emmons, Larsen, & Griffin, 1985), consisting of 5 items measuring global life satis-
faction. Sample item: ‘In most ways my life is close to my ideal’ (α = 0.87); and (b) the Scale
of Positive and Negative Experience (Diener et al., 2009), which is a 12-item questionnaire
including six items to measure positive feelings (e.g. ‘positive’ and ‘joyful’) and six items to
measure negative feelings (e.g. ‘negative’ and ‘sad’) a person has experienced in the last four
weeks. Participants responded on a Likert-type format ranging from 1 (very rarely or never)
to 5 (very often or always). Cronbach α for the Positive Experiences subscale was .88, and for
the Negative Experience subscale .86.
EDUCATIONAL PSYCHOLOGY 15
To provide initial evidence of the criterion validity of the TEQ, we calculated Pearson corre-
lation coefficients between its scales and the external variables examined. The results are
presented in Table 5.
In general, female teachers reported experiencing slightly higher levels of joy, pride and
fatigue, while teachers with more working experience in education generally reported expe-
riencing more fatigue. Furthermore, teachers who experience unpleasant emotions to a
greater extent also use more surface acting in order to manage their emotions. In contrast,
deep acting is used by teachers who experience pleasant emotions of joy and pride to a
greater extent, but also less hopelessness. These results are in line with the general agree-
ment in the literature that teaching involves emotional labour (Chang, 2009; Zembylas, 2005).
Next, the experience of unpleasant emotions was mostly moderately correlated to emo-
tional exhaustion, a core component of burnout, which supports some previous findings
(Carson, 2006; Chang, 2009). As is evident from Table 5, the correlation between fatigue and
emotional exhaustion was moderate, indicating the overlapping nature of these two con-
structs. Emotions were also associated with teachers’ overall job satisfaction. Pleasant emo-
tions were related to higher levels of job satisfaction. Conversely, higher levels of unpleasant
emotions were correlated to less job satisfaction. These results are supported by previous
research on the relationship between affect experienced at work and job satisfaction among
other professions (Judge, Scott, & Ilies, 2006; Liu, Prati, Perrewé, & Brymer, 2010).
Finally, teachers’ emotions were related to indicators of subjective well-being in a con-
ceptually meaningful way. Teachers who experience higher levels of unpleasant emotions
at work are less satisfied with their lives. Conversely, experiencing pleasant emotions at work
was modestly, but positively, related to life satisfaction. The same patterns of association
were found for the variable of positive affective experiences. Negative affective experiences
experienced in the last four weeks were negatively but modestly associated with positive
emotions, and positively and moderately with negative ones. To conclude, the patterns of
correlation obtained should provide initial evidence of the criterion validity of the TEQ scales.
elementary (class teachers) – in order to prove that TEQ items function equivalently in dif-
ferent educational settings. Third, we aimed at expanding the TEQ by including an additional
scale that would measure teachers’ love towards their students. Although the results of our
qualitative study showed that feelings of love, affection and caring are not as important as
some other emotions for middle-school teachers, we eventually decided to include this
emotion, too. There were two reasons for such a decision. First, we hoped that the inclusion
of love in the TEQ could make it more suitable for the assessment of typical teachers’ emo-
tions at educational levels other than middle school, primarily of the emotions of class teach-
ers. And second, love and caring, which belongs to the category of primary discrete emotions,
is often discussed in the literature on teachers’ emotions (Hargreaves, 1998; Nias, 1996; Woods
& Jeffrey, 1996).
Finally, in the fifth study we wanted to empirically demonstrate the added value of the
TEQ in predicting teachers’ perceived self-efficacy and value of the teaching job, and their
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intention to leave the profession, over and above the existing measure of affect experienced
in work settings. Teacher self-efficacy can be explained as a situation-specific confidence of
being able to assist students while learning and to impact their performance and motivation
(Tschannen-Moran & Woolfolk-Hoy, 2001). And although the empirical evidence linking
self-efficacy and teachers’ emotions is scarce, self-efficacy is considered to be a source of
positive emotions for teachers (Frenzel, 2014). However, if measured more in a trait-like
manner, emotions can be hypothesised as precursors of self-efficacy. Similarly, value of teach-
ing can be influenced by teachers’ emotions, since most organisational research shows that
affective states can influence judgements and attitudinal responses (Brief & Weiss, 2002).
Moreover, positive and negative moods at work have predicted withdrawal behaviours such
as absenteeism and turnover intentions (Cropanzano, James, & Konovsky, 1993; George &
Jones, 1996). Thus, we expected that the TEQ scales would predict these constructs over and
above the more general measure of affective experiences at work.
Method
Participants
The fifth sample consisted of 1314 Croatian teachers employed in 87 different schools. Of
these, 584 were elementary class teachers teaching children aged from 6 to 10, and 730 of
them were subject teachers teaching children aged 11 to 15 at middle-school level.
Furthermore, 1163 teachers were female, 147 were male, and 4 of them did not indicate their
gender. On average, the teachers were 42.40 years old (SD = 10.03) and had 16.40 years of
teaching experience (SD = 10.59) (18.3% of teachers had 5 years of experience or less). The
study was conducted in spring 2016.
Measures
Besides answering demographic questions (gender, age, working experience, educational
level, and subject taught), teachers were asked to fill out the following self-report
measures:
Teacher emotions of joy, pride, anger and fatigue were measured by the Teacher Emotion
Questionnaire (TEQ). In addition to these emotions, we included six extra items that relate
to feelings of care, love and affection towards their students. Teachers responded to the
items of all emotion scales by indicating their level of agreement on a 5-point scale ranging
EDUCATIONAL PSYCHOLOGY 17
from 1 (strongly disagree) to 5 (strongly agree). Descriptive statistics and reliability coeffi-
cients are shown in Table 4, while the content of all TEQ items is presented in Appendix 1.
Self-efficacy was measured by the Teacher Self-Efficacy Scale (Schwarzer, Schmitz, &
Daytner, 1999) which contains 10 items that assess one’s perceived efficacy in relation to job
accomplishment, skill development, and interaction with students, parents and colleagues,
and coping with job stress. Participants responded on a 4-point scale ranging from 1 (not
at all true) to 4 (exactly true). Cronbach alpha was .83. Sample item: ‘When I try really hard,
I am able to reach even the most difficult students’.
Value of teaching was measured by 4 items that assess the perceived personal importance
of the teaching job and performing well in it. Teachers responded to the items of all emotion
scales by indicating their level of agreement on a 5-point scale ranging from 1 (strongly
disagree) to 5 (strongly agree). Cronbach alpha was .86; sample item: ‘My job is very important
to me’.
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Intention to leave the teaching profession was assessed by a single item which stated: ‘If
you had the opportunity, would you quit this profession?’ Teachers responded by choosing
one of four possible answers: 4 = definitely yes, 3 = probably yes, 2 = probably not, and
1 = definitely not.
Affect experienced at work was measured by the Positive and Negative Affect Schedule
(PANAS; Watson, Clark, & Tellegen, 1988). Each scale contains 10 items which describe neg-
ative affective states (sample items: ‘distressed, hostile, irritable’) and positive affective states
(sample items: ‘excited, active, proud’). Teachers rated, on a 5-point scale ranging from 1
(very slightly or not at all) to 5 (extremely), the extent to which they had felt like that at work
in the past week. Cronbach alphas were .91 and .90, respectively.
Table 6. Model fit indices for the multi-group CFA and ESEM analyses across educational levels in Study
5 (N = 1314).
Model χ2 (df ) AIC BIC CFI TLI ∆CFI SRMR RMSEA (90% CI)
Configural
CFA 2732.16 (1090) 86643.283 87886.683 .919 .912 – .055 .048 (.046–.050)
ESEM 1592.373 (800) 85654.095 88399.935 .961 .942 – .020 .039 (.036–.042)
Metric
CFA 2772.41 (1119) 86637.888 87731.043 .919 .914 .00 .060 .048 (.045–.051)
ESEM 1774.380 (974) 85640.373 87484.749 .961 .952 .00 .037 .036 (.033–.038)
Scalar
CFA 2872.31 (1148) 86688.014 87630.926 .915 .912 .004 .060 .048 (.046–.050)
ESEM 1836.612 (1103) 85650.846 87344.978 .959 .951 .002 .038 .036 (.033–.038)
hypotheses and with previous studies (Brief & Weiss, 2002; George & Jones, 1996; Kunter,
Frenzel, Nagy, Baumert, & Pekrun, 2011).
Conclusions
Through a series of five studies, using independent samples of teachers, and utilising a
mixed-method approach, we have developed a multidimensional self-report instrument
aimed at assessing emotions of joy, pride, love, fatigue, anger and hopelessness that teachers
experience in relation to teaching, dealing and interacting with students. In reaching this
goal, we have relied on a contemporary multi-component definition of emotion (Schuman
& Scherer, 2014), as well as on empirical (qualitative and quantitative) data.
The Teacher Emotion Questionnaire (TEQ) exhibits satisfactory psychometric properties.
All scales have shown good-to-excellent reliability coefficients and sufficient variations of
scores, as well as a sufficient and expected amount of convergent and divergent validity.
Furthermore, the TEQ scales relate in a meaningful way to external variables of gender,
working experience in education, emotional labour, emotional exhaustion, job satisfaction,
subjective well-being, teacher self-efficacy, value of teaching, and intention to quit, thus
supporting the criterion validity of the TEQ scales. Overall, teachers’ pleasant emotions
showed adaptive patterns of association with analysed variables, while for the unpleasant
emotions we found the opposite trend. These results underscore the importance of consid-
ering teachers’ emotions in relation to various aspects of their functioning. Even though the
findings of this study are based on cross-sectional research design, correlations of teachers’
emotions with external variables highlight the possibility of (un)desirable effects of (un)
pleasant work-related emotions on important personal life outcomes for teachers, such as
work-related stress, job satisfaction and well-being, which in turn can be reflected in their
job performance, job attitudes, relationships with students, and quality of education in gen-
eral. Perhaps even more importantly, the emotions under study were predictive for the
intention to leave the teaching profession. Finally, the fifth study demonstrated the added
value of the TEQ in predicting important teachers’ outcomes over and above the existing
20 I. BURIĆ ET AL.
and more general measure of affective experiences at work. These findings support the
scientific value of the TEQ and clearly indicate that teachers’ emotional lives should be studied
with a greater degree of specificity that goes beyond positive and negative affect.
Even though this research supports the psychometric quality of the TEQ, it has some
limitations. First, all five studies were conducted on convenient samples of teachers from
Croatian state-funded schools who voluntarily agreed to participate. This approach clearly
resulted in certain disadvantages such as a disproportionate number of female and male
teachers across the studies, and the unknown characteristics of those teachers who declined
to enrol in this research. Second, in order to make the TEQ economical to administer, we
included only a limited set of theoretically important and empirically salient emotions and
omitted emotions that might also be relevant (e.g. anxiety of novice teachers, or boredom
– an emotion that turned out to be surprisingly prevalent while teaching) (Goetz et al., 2015;
Keller, Frenzel, Goetz, Pekrun, & Hensley, 2014). Third, even though our intention was to
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create items that would evenly describe the different components of each emotion, due to
the poor psychometric qualities of some of these items (e.g. poor factor loadings, correlated
residuals), this goal was not entirely met. Fourth, in spite of the fact that strict confidentiality
and anonymity were guaranteed (by teachers’ returning questionnaires in closed envelopes),
the possibility of socially desirable responses could not be completely eliminated. As already
mentioned, teaching is a profession bounded with strict emotional rules, i.e. norms and
standards of behaviour, which prescribe the appropriateness of certain emotions while
teaching and interacting with students (Oplatka, 2009). Fifth, the findings regarding criterion
validity are limited by the cross-sectional nature of the study design, which does not allow
the drawing of inferences about causal relations between teachers’ emotions and examined
variables. For example, the experience of unpleasant emotions at work can reduce one’s job
satisfaction, but also low job satisfaction can make a person more prone to experiencing
unpleasant emotions due to negative attitudes toward work. Next, even though we have
provided evidence demonstrating the added value of the TEQ, in future its scales should be
compared to newly developed instruments aimed at assessing teachers’ emotions specifi-
cally, such as TES (Frenzel et al., 2016). To date, the TEQ has been administered only on
Croatian samples of teachers. However, in order to become a widely used instrument across
different countries, its validation in English and on other samples of teachers is mandatory.
In order to make this goal more approachable, the TEQ items presented in Appendix 1 were
already translated following a back-translation procedure. Moreover, further investigation
of the measurement equivalence of TEQ scales across levels of teaching experience and
school types (e.g. private vs. public, low SES vs. high SES, regular vs. special education, etc.)
is strongly recommended. Finally, even though the TEQ was developed to measure emotions
as relatively stable traits, it would be interesting to investigate its suitability for capturing
more transient state emotions as well.
In spite of these shortcomings, we hope that the TEQ, as a psychometrically sound and
theoretically grounded measure, developed through a series of five studies (and the
responses of more than 2300 teachers) which employed different methodological and sta-
tistical approaches (e.g. qualitative and quantitative, exploratory and confirmatory), can be
a useful tool in discovering important relations between teachers’ emotions, their individual
and contextual antecedents, and important consequences on teachers’ cognition, motiva-
tion, job performance, stress, well-being, health, and relationships with students.
EDUCATIONAL PSYCHOLOGY 21
Disclosure statement
No potential conflict of interest was reported by the authors.
Funding
This work was supported by the Croatian Science Foundation [grant number 5035] Hrvatska zaklada
za znanost.
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