PROFILE • ABOUT ME

Results oriented finance and customer service professional with 1+ years of

experience and a proven knowledge of accounting, system software and
client relationship management. Aiming to leverage my skills to successfully
work for the betterment of the company.

WORK EXPERIENCE
CUTTACK
November 2020 – December 2021 Odisha
MOMENTUM
MUSKAN Job Role -
CUSTOMER SERVICE PROFESSIONAL
CHORARIA
• Attending various Clients meeting, taking Brief and understanding Client’s
requirement.
Cuttack, Odisha • Working on
• Maintain log books, including sign-in/out logs, front desk expenditures, and
muskanjain3660@gmail.com calls received.
• Maintaining CRM (Customer Relationship Management) Software

TRAINING & CERTIFICATONS

∙Handling and Addressing all the incoming calls and emails
▪ Counselling ∙ Maintaining records of check in and checkout process
▪ MS Office

EDUCATION

COMPUTER PROFICENCY Bachelors of Business Administration, 2017-2020

Word Ravenshaw University
Excel Marks Obtained – 63%
Cuttack, Odisha
PowerPoint
10+2, 2015-2017
JKBK junior college
LANGUAGES Marks Obtained – 61%
English Cuttack, Odisha
Odia
Hindi

HOBBIES EXTRA CURRICULAR ACTIVITIES

▪ Dance
▪ Learning to play guitar
▪ Craft and DIY ∙ Have worked as a volunteer at Josh Talks, Cuttack.

∙ Participated in Nukkad Act in Spring Fest.

∙ Joined Bhumi as a volunteer which hosted various events on the occasion

of the Donations Week.

∙Have worked as a craft team at TEDX Ravenshaw University in March,

2019.
 INTERNSHIPS
PERSONAL INFORMATION
Birthday April 2018 – July 2018
th
18 Dec,1999 Bhubaneswar
Gender
Female SuperSales Automobiles Pvt Ltd. - A Dealer for Renault
Marital Status Vehicle
Single
Title: Financial Accounting

Learning Outcomes:

• Handling the CRM consisting of prospects, hot leads and

customers
• Handling of the accounts procedures starting from details
required till the end of payment.
• Handling all the loan payments and procedures of the customers
who have already purchased a car.
• Gaining more knowledge on MS Office