SmartOne Dispatch

Installation Guide
Copyright Information
Hytera is the trademark or registered trademark of Hytera Communications Corporation Limited (the Company) in the
People's Republic of China (PRC) and/or other countries or areas. The Company retains the ownership of its
trademarks and product names. All other trademarks and/or product names that may be used in this manual are
properties of their respective owners.

The product described in this manual may include the Company's computer programs stored in memory or other media.
Laws in PRC and/or other countries or areas protect the exclusive rights of the Company with respect to its computer
programs. The purchase of this product shall not be deemed to grant, either directly or by implication, any rights to
the purchaser regarding the Company's computer programs. The Company's computer programs may not be copied,
modified, distributed, decompiled, or reverse-engineered in any manner without the prior written consent of the
Company.

Disclaimer
The Company endeavors to achieve the accuracy and completeness of this manual, but no warranty of accuracy or
reliability is given. All the specifications and designs are subject to change without notice due to continuous
technological development. No part of this manual may be copied, modified, translated, or distributed in any
manner without the prior written consent of the Company.

We do not guarantee, for any particular purpose, the accuracy, validity, timeliness, legitimacy or completeness of the
third-party products and contents involved in this manual.

If you have any suggestions or would like to receive more information, please visit our website at:
http://www.hytera.com.
 SmartOne Dispatch Installation Guide Contents

Contents
Documentation Information ........................................................................................................................ 2
1. Overview ................................................................................................................................................... 4
2. Installation Flow ....................................................................................................................................... 5
3. Installation Planning ................................................................................................................................ 6
3.1 Understanding the Typical Networking ................................................................................................ 6
3.2 Understanding Environment Requirements ......................................................................................... 6
3.3 Planning Data ....................................................................................................................................... 8
3.3.1 Planning Directory ...................................................................................................................... 8
3.3.2 Planning Network ....................................................................................................................... 8
3.3.3 Planning User ............................................................................................................................. 9
3.4 Obtaining Installation Programs ........................................................................................................... 9
4. Pre-installation Tasks ............................................................................................................................ 11
4.1 Activating the Administrator Account ................................................................................................. 11
4.2 Installing the PostgreSQL Database .................................................................................................. 11
5. SmartOne Dispatch Installation............................................................................................................ 16
6. Post-installation Tasks .......................................................................................................................... 18
6.1 Checking the Servers and Gateway................................................................................................... 18
6.2 Checking the PC Client of the SmartOne Dispatch ........................................................................... 18
6.3 Checking the Web Client of the SmartOne Dispatch ......................................................................... 19
7. Appendix – Installing and Configuring the FTP Server (Optional) ................................................... 21
8. Abbreviations ......................................................................................................................................... 25

i
 Overview 错误!未知的文档属性名称

Documentation Information
This section describes the audience, conventions, and revision history of this document.

Audience
This document is intended primarily for the following audiences:

 End users

 Installation and commissioning engineers

 Technical support engineers

 Research and development engineers

 Sales engineers

Documentation Conventions
Icon Conventions
Icon Description

Tip Indicates information that can help you make better use of your product.

Note Indicates references that can further describe the related topics.

Caution Indicates situations that could cause data loss or equipment damage.

Warning Indicates situations that could cause minor personal injury.

Danger Indicates situations that could cause major personal injury or even death.

Notation Conventions
Item Description Example

To save the configuration, click Apply.

Denotes menus, tabs, parameter
Boldface names, window names, dialogue The Log Level Settings dialogue appears.
names, and hardware buttons.
Press the PTT key.

"" Denotes messages, directories, file The screen displays "Invalid Battery!".

2
错误!未知的文档属性名称 Overview

names, folder names, and Open "PDT_PSS.exe".

parameter values.
Go to "D:/opt/local".

In the Port text box, enter "22".

Directs you to access a multi-level Go to File > New.

>
menu.

For details about using the DWS, refer

Italic Denotes document titles.
to Dispatch Workstation User Guide.

To set the IP address, run the following

Denotes commands and their
Courier New command:
execution results.
vos-cmd - m name IP

Revision History
Document Version Application Version Release Date Description

Modified:

 4.2 Installing the

00 V3.0 July 2020 PostgreSQL Database

 5 SmartOne Dispatch Installation

 6 Post-installation Tasks

Modified:

 5 SmartOne Dispatch Installation

 7 Appendix – Installing and

00 V2.7 November 2018 Configuring the FTP Server
(Optional)

Deleted:7. SmartOne Dispatch Patch

Installation

00 V2.5 March 2018 Initial release.

3
 Overview SmartOne Dispatch Installation Guide

1. Overview
This document provides information on installing the SmartOne Dispatch, which includes the SmartOne Dispatch
client, business server, media server, access server, web server, and gateway. You can quickly finish the installation
under the guidance of this document.

Note

All figures in this document are for your reference only.

4
 SmartOne Dispatch Installation Guide Installation Flow

2. Installation Flow
This chapter describes the installation flow for the SmartOne Dispatch, as shown below.

Start

Plan the installation.

Prepare the installation.

Install the SmartOne Dispatch.

Check the installation.

End

5
 Installation Planning SmartOne Dispatch Installation Guide

3. Installation Planning
This chapter provides the following information about the installation planning:

3.1 Understanding the Typical Networking

3.2 Understanding Environment Requirements

3.3 Planning Data

3.4 Obtaining Installation Programs

3.1 Understanding the Typical Networking

The SmartOne Dispatch consists of the SmartOne Dispatch client, business server, media server, database server, FTP
server, access server, web server, and gateway. You can deploy all the servers and the gateway on the same computer
or separate computers.

The following figure shows the separated deployment, which is the typical recommended networking.
Web dispatch 1 Web dispatch 2 Web dispatch N

IP

…… Wireless

Business server Media server Database server FTP server Access server Web server

Gateway

SmartOne Dispatch

Phone system Trunking system Conventional Video

system surveillance
MSO system
Base
station Repeater

…
… …
Mobile Portable Portable Portable Portable Camera Camera Camera
IP phone Telephone phone Mobile radio radio 1 radio 2 Mobile radio 1 2 N
radio 1 radio N

3.2 Understanding Environment Requirements

To make that the SmartOne Dispatch work properly after the installation, ensure the following requirements are met:

6
SmartOne Dispatch Installation Guide Installation Planning

Item Hardware and Software Requirement

CPU Intel Core i5 or Intel Core i7

Memory 8 GB or above

At least one dedicated sound card or

Sound card
integrated sound card

Microphone At least one for voice input

SmartOne Dispatch client

Speaker At least one for voice output

One, working as the PTT button in the

Desktop PTT
SmartOne Dispatch client.

USB Camera One for video calls

 Windows 7 SP1 (64-bit)

Operating system
 Windows 10 (64-bit)

 Xeon E3-1220 V6 4-Core 3.0 GHz

CPU
Business server, media  Xeon E5-2623 V4 4-Core 2.6 GHz
server (for Windows
Memory 16 GB or above
operating system),
database server, FTP Hard disk 1000 GB or above
server, gateway, access
Ethernet port Four gigabit Ethernet port
server, and web server

Operating system Windows Server 2012 R2 (64-bit)

CPU Two Xeon E5-2650 V4 2.2 GHz processors

Memory 64 GB or above

Media server (for Linux Hard disk 1200 GB or above

operating system)
None, one or two, used to share the load of the
transcoding tasks of the media server. The
VCA card (optional)
number of cards is determined by the number
of video conferences to be supported.

7
 Installation Planning SmartOne Dispatch Installation Guide

Item Hardware and Software Requirement

Operating system CentOS 7.2 (64-bit)

PC where the configuration

Browser Internet Explorer 8 or later
tool runs

3.3 Planning Data

This section describes how to plan installation information, such as directory path, IP address, port, and password.

3.3.1 Planning Directory

The following table lists the planning installation directory and data storage directory. You can modify the directories
based on actual situations.

Item Example Remarks

It must be an absolute path. You

Database installation
C:\Program Files\PostgreSQL\9.5\10 can use a default directory or
directory
change it.

It must be an absolute path. You are

Data storage advised to store the data on a non-
D:\PostgreSQL
directory system disk with large free space to
avoid system error or data loss.

It must be an absolute path. You

SmartOne Dispatch
D:\SmartOne Dispatch3.0 can use the default directory or
installation directory
change it.

3.3.2 Planning Network

The following table lists the IP address and port to be configured. You can modify the configurations based on actual
situations.

Item Example Remarks

The default value is "5432".

Database port number 5432 You are advised to keep the default port
number unchanged.

8
 SmartOne Dispatch Installation Guide Installation Planning

Item Example Remarks

It is an address by which an administrator

accesses the configuration tool. The IP
address in URL is an IP address of a
Uniform Resource Locator
https://192.168.1.10:11111 computer where the business server, media
(URL) of the configuration tool
server, access server, web server, or
gateway is installed.

The default port number is "11111".

The default value is “21”.

FTP server port number 21 You are advised to keep the default port
number unchanged.

3.3.3 Planning User

The following table lists plan for user names and passwords. You can modify them based on actual situations.

Item Example Remarks

User name and password of a  User name: postgres Use a password that meets complexity
database super user  Password: root requirements of the operating system.

User name and password for logging  User name: admin Modify the initial password after login
in to the configuration tool  Initial password: admin if necessary.

User name and password for logging

 User name: ftp
in to the File Transfer Protocol /
 Password: ftp
(FTP) server

3.4 Obtaining Installation Programs

Before installing the SmartOne Dispatch, you need to obtain the installation disk, which contains all the installation
programs. The following table lists detailed information about the installation programs.

No. Installation Program Remarks

This is used to install the business server, media

1 SmartOne Dispatch3.0.××.×××××.exe server, gateway, access server, web server, and
SmartOne Dispatch client. In the example program,

9
Installation Planning SmartOne Dispatch Installation Guide

No. Installation Program Remarks

"×" indicates the detailed version number.

This is used to install the PostgreSQL database for

2 postgresql-10.1-2-windows-x64
the 64-bit operating system.

This is used to install the FTP server. The FTP server

is used for transmitting multimedia messages (such
3 FileZilla_Server_v0.9.53.0_setup.1435823314.exe as images, text, videos or files) between different
SmartOne Dispatch clients and between the
SmartOne Dispatch client and P-PoC6000 radio.

10
 SmartOne Dispatch Installation Guide Pre-installation Tasks

4. Pre-installation Tasks
This chapter describes the following tasks to be finished before installing the SmartOne Dispatch:

 4.1 Activating the Administrator Account

 4.2 Installing the PostgreSQL Database

4.1 Activating the Administrator Account

The administrator account is disabled on the Windows 7 SP1 or Windows 10 by default. Before installing the
SmartOne Dispatch, ensure that you have logged in to the computer as an administrator. To achieve this, do as follows:

1. Right-click Computer (on Windows 7 operating system) or This PC (on Windows 10 operating system), and
then select Manage.

The Computer Management window appears.

2. In the left navigation pane, go to System Tools > Local Users and Groups > Users.

3. In the middle pane, right-click Administrator, and then select Properties.

The Administrator Properties dialog appears.

4. Deselect Account is disabled, and then click OK.

5. Log out of the current account, and then log in to the computer as an administrator.

4.2 Installing the PostgreSQL Database

1. Log in to the computer as an administrator.

2. Double-click the PostgreSQL installation program "postgresql-10.1-2-windows-x64".

3. Click Next.

11
 Pre-installation Tasks SmartOne Dispatch Installation Guide

4. Select an installation directory, and then click Next.

The installation directory is that you have planned in 3.3.1 Planning Directory.

5. Select a directory to store data, and then click Next.

The data directory is that you have planned in 3.3.1 Planning Directory.

12
 SmartOne Dispatch Installation Guide Pre-installation Tasks

Caution
Do not store the data on the system disk (for example, Local Disk C). Otherwise, the system error or data loss
might occur due to the insufficient free space after long-term running.

6. Enter the password of the super user (postgres), and then click Next.

The password is that you have planned in 3.3.3 Planning User.

Caution
Keep the password properly for further configuration. Otherwise, you have to reinstall the database.

13
 Pre-installation Tasks SmartOne Dispatch Installation Guide

7. Enter the port number, and then click Next.

The port number is that you have planned in 3.3.2 Planning Network.

8. Click Next.

9. Click Next.

14
 SmartOne Dispatch Installation Guide Pre-installation Tasks

10. Clear the following option, and then click Finish.

15
 SmartOne Dispatch Installation SmartOne Dispatch Installation Guide

5. SmartOne Dispatch Installation

This chapter describes how to install the SmartOne Dispatch.

Description
 The SmartOne Dispatch installation package contains the installation programs of the SmartOne Dispatch client,
business server, media server, web server, gateway, and access server. You can select required programs to install.

 This document only describes how to deploy the media server on the PC running Windows operating system. The
media server has been deployed on the PC running Linux operating system by default.

Caution
 The SmartOne Dispatch cannot be deployed on the same computer with other Hytera dispatch system.

 Make sure that the computer where the business server, media server, or gateway is to be installed will not enter
the power saving mode. Otherwise, these service will be stopped, resulting in system malfunctions.

Procedure
1. Log in to the computer as an administrator.

2. Right-click the installation file "SmartOne Dispatch3.0.××.×××××.exe", and then select Run as administrator.

3. Specify Installation Path.

The installation path is that you have planned in 3.3.1 Planning Directory.

4. Select the installation programs according to your network deployment.

16
 SmartOne Dispatch Installation Guide SmartOne Dispatch Installation

Installation Program Description

Dispatcher Client Used to install the SmartOne Dispatch client and the media server for the client.

Business Server Used to install the business server and the media server for the business server.

Media Server Used to install the media server.

Dispatcher Gateway Used to install the gateway and the media server for the gateway.

Web Server Used to provide main services for the web client.

Access Server Used to provide dispatch services for the web client.

5. Click Update Now.

During the installation, the installation program will automatically detect whether all the required software (such
as NET Framework 4.5.1, Microsoft Visual C++ 2008, Microsoft Visual C++ 2010 X86, and Microsoft Visual
C++ 2013 Redistributable X86) has been installed. If not, the appropriate installation wizard for the required
software will appear automatically. In this case, follow the on-screen instructions to complete the installation.

6. Click Finished.

17
 Post-installation Tasks SmartOne Dispatch Installation Guide

6. Post-installation Tasks
This chapter describes the tasks to be finished after installing the SmartOne Dispatch.

6.1 Checking the Servers and Gateway

The methods for checking the installation of the business server, media server, access server, web server, and gateway
are the same. This section takes the method for checking the installation of the business server as an example.

1. In your browser, enter the URL of the configuration tool "https://IP address of the business server:11111" in the
address bar, and then press Enter.

The URL of the configuration tool is that you have planned in 3.3.2 Planning Network.

2. Enter the user name and password, and then click Login.

The user name and password are that you have planned in 3.3.3 Planning User.

3. In the upper-right corner of the configuration tool page, check the status indicator of the business server.

If the indicator flashes green, the business server has been installed successfully.

6.2 Checking the PC Client of the SmartOne Dispatch

1. Check whether the shortcut icon appears on the PC desktop.

 If yes, go to step 2.

 If no, contact Hytera technical support engineers.

2. Check the status of the media server for the client.

18
 SmartOne Dispatch Installation Guide Post-installation Tasks

a. In your browser, enter the URL of the configuration tool "http://IP address of the SmartOne Dispatch
client:12345" in the address bar, and then press Enter.

The URL of the configuration tool is that you have planned in 3.3.2 Planning Network.

b. Enter the user name and password, and then click Login.

The user name and password are that you have planned in 3.3.3 Planning User.

c. Check the status indicator of the business server.

If the indicator flashes green, the business server has been installed successfully, indicating that the
SmartOne Dispatch client has also been installed successfully.

6.3 Checking the Web Client of the SmartOne Dispatch

1. Open the Google Chrome.

2. In the address bar, enter the URL of the web server "https://IP address of the web server:9800/login" (for example,
https://192.168.1.10:9800/login), and then press Enter.

The login interface appears.

3. Enter the user name and password, and then click Log in.

If the main interface of the web client appears, the web client of the SmartOne Dispatch has been installed
successfully.

19
Post-installation Tasks SmartOne Dispatch Installation Guide

20
 Appendix – Installing and Configuring the FTP Server
SmartOne Dispatch Installation Guide (Optional)

7. Appendix – Installing and Configuring the

FTP Server (Optional)
This chapter describes how to install and configure the FTP server. Skip this chapter if the multimedia message service
(MMS) is not required.

Description
 The FTP server is used to transmit multimedia messages (such as images, text messages, videos, or files) between
different SmartOne Dispatch clients and between the SmartOne Dispatch client and P-PoC6000 radio. The FTP
protocol is used for multimedia message transmission between the SmartOne Dispatch client and business server
and between the business server and gateway. The HTTP protocol is used for multimedia message transmission
between the gateway and P-PoC6000 radio.

 If hot standby or restoring of multimedia messages is needed, deploy the FTP server and the business server on
the same computer.

Procedure
1. Install the FTP server.

a. Log in the computer as an administrator.

b. Right-click "FileZilla_Server_v0.9.53.0_setup.1435823314.exe" and select Run as administrator.

c. Follow the on-screen instructions to complete the installation.

2. Configure the FTP server.

a. On your desktop, double-click the shortcut icon of the FTP server.

b. Click OK.

The FileZilla Server window appears.

21
Appendix – Installing and Configuring the FTP Server
(Optional) SmartOne Dispatch Installation Guide

c. Create the user name and password for accessing the FTP server.

i. In the FileZilla Server window, go to Edit > Users.

The Users dialog box appears.

ii. In the Page area, click Gen1eral.

iii. In the Users area, click Add.

22
 Appendix – Installing and Configuring the FTP Server
SmartOne Dispatch Installation Guide (Optional)

iv. Enter the user name and click OK.

For details on how to plan the user name, see 3.3.3 Planning User.

v. In the Account settings area, select Password and enter your password.
For details on how to plan the password, see 3.3.3 Planning User.

d. Set the root directory of the FTP server to store data.

i. In the Page area, click Shared folders.

ii. In the Shared folders area, click Add.

iii. In the Browse For Folder dialog box, specify a directory to store audios, videos, and photos, and then
click OK.
It is recommended that the data be stored on the hard disk other than disk C.

iv. In the Files and Directories areas, select all the check boxes.

23
Appendix – Installing and Configuring the FTP Server
(Optional) SmartOne Dispatch Installation Guide

v. Click Set as home dir.

e. In the lower-left corner of the User dialog box, click OK.

24
SmartOne Dispatch Installation Guide Abbreviations

8. Abbreviations
Abbr. Full Name

DMR Digital Mobile Radio

FTP File Transfer Protocol

PTT Push-To-Talk

URL Uniform Resource Locator

SDK Software Development Kit

25
is the trademark or registered trademark of Hytera Communications Corporation Limited.
2020 Hytera Communications Corporation Limited. All Rights Reserved.
Address: Hytera Tower, Hi-Tech Industrial Park North, 9108 # Beihuan Road,
Nanshan District, Shenzhen, People's Republic of China
Postcode: 518057
http://www.hytera.com