Chapter 6 Fault Code Information and Maintenance
6.1 Fault Code Information
The AC motor drive has a comprehensive fault diagnostic system that includes several different alarms and fault
messages. Once a fault is detected, the corresponding protective functions will be activated. The following faults
are displayed as shown on the AC motor drive digital keypad display. The five most recent faults can be read from
the digital keypad or communication.
NOTE
Wait 5 seconds after a fault has been cleared before performing reset via keypad of input terminal.
6.1.1 Common Problems and Solutions
Fault
Fault Descriptions
Name
Over current
Abnormal increase in current.
Over voltage
The DC bus voltage has exceeded
its maximum allowable value.
Overheating
Heat sink temperature too high
Low voltage
The AC motor drive detects that the
DC bus voltage has fallen below its
minimum value.
Overload
The AC motor drive detects
excessive drive output current.
NOTE: The AC motor drive can
withstand up to 150% of the rated
current for a maximum of 60
seconds.
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Corrective Actions
1. Check if motor power corresponds with the AC motor
drive output power.
2. Check the wiring connections to U/T1, V/T2, W/T3 for
possible short circuits.
3. Check the wiring connections between the AC motor
drive and motor for possible short circuits, also to
ground.
4. Check for loose contacts between AC motor drive and
motor.
5. Increase the Acceleration Time.
6. Check for possible excessive loading conditions at the
motor.
7. If there are still any abnormal conditions when operating
the AC motor drive after a short-circuit is removed and
the other points above are checked, it should be sent
back to manufacturer.
1. Check if the input voltage falls within the rated AC motor
drive input voltage range.
2. Check for possible voltage transients.
3. DC-bus over-voltage may also be caused by motor
regeneration. Either increase the Decel. Time or add an
optional brake resistor (and brake unit).
4. Check whether the required brake power is within the
specified limits.
1. Ensure that the ambient temperature falls within the
specified temperature range.
2. Make sure that the ventilation holes are not obstructed.
3. Remove any foreign objects from the heatsinks and
check for possible dirty heat sink fins.
4. Check the fan and clean it.
5. Provide enough spacing for adequate ventilation. (See
chapter 1)
1. Check whether the input voltage falls within the AC
motor drive rated input voltage range.
2. Check for abnormal load in motor.
3. Check for correct wiring of input power to R-S-T (for 3-
phase models) without phase loss.
1. Check whether the motor is overloaded.
2. Reduce torque compensation setting in Pr.07.02.
3. Use the next higher power AC motor drive model.
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Chapter 6 Fault Code Information and Maintenance|

Fault
Fault Descriptions Corrective Actions
Name
1. Check for possible motor overload.
2. Check electronic thermal overload setting.
Overload 1 3. Use a higher power motor.
Internal electronic overload trip 4. Reduce the current level so that the drive output current
does not exceed the value set by the Motor Rated
Current Pr.07.00.
1. Reduce the motor load.
Overload 2
2. Adjust the over-torque detection setting to an appropriate
Motor overload.
setting (Pr.06.03 to Pr.06.05).
CC (current clamp)
OV hardware error
Return to the factory.
GFF hardware error
OC hardware error
1. When the external input terminal (B.B) is active, the AC
External Base Block. motor drive output will be turned off.
(Refer to Pr. 08.07) 2. Deactivate the external input terminal (B.B) to operate
the AC motor drive again.
1. Short-circuit at motor output: Check for possible poor
insulation at the output lines.
2. Torque boost too high: Decrease the torque
compensation setting in Pr.07.02.
Over-current during acceleration
3. Acceleration Time too short: Increase the Acceleration
Time.
4. AC motor drive output power is too small: Replace the
AC motor drive with the next higher power model.
1. Short-circuit at motor output: Check for possible poor
insulation at the output line.
2. Deceleration Time too short: Increase the Deceleration
Over-current during deceleration
Time.
3. AC motor drive output power is too small: Replace the
AC motor drive with the next higher power model.
1. Short-circuit at motor output: Check for possible poor
insulation at the output line.
Over-current during constant speed 2. Sudden increase in motor loading: Check for possible
operation motor stall.
3. AC motor drive output power is too small: Replace the
AC motor drive with the next higher power model.
1. When multi-function input terminals (MI3-MI9) are set to
external fault, the AC motor drive stops output U, V and
External Fault
W.
2. Give RESET command after fault has been cleared.
Internal EEPROM can not be
Return to the factory.
programmed.
Internal EEPROM can not be
Return to the factory.
programmed.
1. Press RESET key to set all parameters to factory setting.
Internal EEPROM can not be read.
2. Return to the factory.
1. Press RESET key to set all parameters to factory setting.
Internal EEPROM can not be read.
2. Return to the factory.
U-phase error
V-phase error
W-phase error
Return to the factory.
OV or LV

Temperature sensor error

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Fault
Fault Descriptions Corrective Actions
Name
When (one of) the output terminal(s) is grounded, short
circuit current is more than 50% of AC motor drive rated
current, the AC motor drive power module may be
damaged.
Ground fault
NOTE: The short circuit protection is provided for AC
motor drive protection, not for protection of the user.
1. Check whether the IGBT power module is damaged.
2. Check for possible poor insulation at the output line.
1. Check if the motor is suitable for operation by AC motor
drive.
Auto accel/decel failure
2. Check if the regenerative energy is too large.
3. Load may have changed suddenly.
1. Check the RS485 connection between the AC motor
drive and RS485 master for loose wires and wiring to
correct pins.
2. Check if the communication protocol, address,
Communication Error
transmission speed, etc. are properly set.
3. Use the correct checksum calculation.
4. Please refer to group 9 in the chapter 5 for detail
information.
Software protection failure Return to the factory.
Analog signal error Check the wiring of ACI
1. Check parameter settings (Pr.10.01) and AVI/ACI wiring.
PID feedback signal error 2. Check for possible fault between system response time
and the PID feedback signal detection time (Pr.10.08)
Phase Loss Check input phase wiring for loose contacts.
Check if wiring of PID feedback is correct and parameter of
Unusual PID feedback
PID feedback is properly setup.

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6.1.2 Reset
There are three methods to reset the AC motor drive after solving the fault:

1. Press key on keypad.

2. Set external terminal to “RESET” (set one of Pr.04.05~Pr.04.08 to 05) and then set to be ON.
3. Send “RESET” command by communication.

NOTE

Make sure that RUN command or signal is OFF before executing RESET to prevent damage or personal injury due
to immediate operation.

6.2 Maintenance and Inspections

Modern AC motor drives are based on solid-state electronics technology. Preventive maintenance is required to
keep the AC motor drive in its optimal condition, and to ensure a long life. It is recommended to have a qualified
technician perform a check-up of the AC motor drive regularly.

Daily Inspection:
Basic check-up items to detect if there were any abnormalities during operation are:

1. Whether the motors are operating as expected.

2. Whether the installation environment is abnormal.
3. Whether the cooling system is operating as expected.
4. Whether any irregular vibration or sound occurred during operation.
5. Whether the motors are overheating during operation.
6. Always check the input voltage of the AC drive with a Voltmeter.

Periodic Inspection:
Before the check-up, always turn off the AC input power and remove the cover. Wait at least 10 minutes after all
display lamps have gone out, and then confirm that the capacitors have fully discharged by measuring the voltage
between ~ . It should be less than 25VDC.

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