Professional Documents
Culture Documents
Dinesh M Acharya
Objective
• Challenging and rewarding career opportunity in the field of IT & Telecom as a competitive
Network Professional applying my practical experience.
• To Obtain a Network Support and Administrative Position in an innovative and growth-oriented
Information Technology Company.
• Working towards achieving ISO 9001:2000 Certification in IT sector of Reliance
Communications.
Personal Information:-
Education Qualification:-
Additional Certificate:-
Vocational Experience:-
Operating Systems:-
MS DOS
Windows 95
Windows 98
0 Windows 2000
1 Windows XP
2 Windows 2000/2003 Server
0 RedHat Linux 7.3 (Installation)
Software Packages:-
M S O ff i c e 97/2000/2003/XP
Duration : 0 2 / 0 7/ 2 0 0 4 O n wa r d s
D e s i g n a t i o n : FMS Engineer
Location : Reliance Communications Ltd., Naroda, Ahmedabad
Company Profile:
CMS... committed to provide Cost Effective Solutions for the changing workplace
CMS offers Single Source comprehensive delivery system for Facility Management Services that
allows Organizations to respond to and pro-actively manage change within their facilities. CMS can
meet Customer needs and exceed expectations through solutions tailored to their IT Infrastructure and
Objectives.
Company involved in Supply, Installation, Maintenance of High End IT & Telecom Equipments and
providing Basic Infrastructure Services and Facilities to Telecom, Banking, Manufacturing and Service
industries
CMS COMPUTERS LTD. is a Multinational Co. for computers networking field. CMS has a lots of
corporate customer like ICICI BANK, RELIANCE INFOCOMM, KOTAK MAHINDRA etc. CMS manage
the all-corporate customer & provide all customer support to customer for giving a separate engineer.
Largest Third Party Maintenance and Facility Management Company in the Private sector, active in the
field of maintenance for the last 26 years.
ISO 9001 - 2000 Certification for Field Engineering Division handling AMC and Facilities Management
Services.
Authorized Service Provider for IBM, Compaq, Oce, StorageTek, PictureTel, DataCard, and Sun etc.
Nationwide network of over 8 Regional Offices, 20 Support centers, & 50 odd resident engineer
locations with distributed Spares stocking at Regional Hubs.
Presently providing support for diverse Hardware platforms and maintaining a system base of more
than 60,000 machines spread through the country which include Local and MNC brands.
Providing Facility Management Services to core companies like ABN Amro Bank, Centurion Bank,
Citicorp, Philips, Tata BP, Citibank, HDFC, Standard Chartered, Bank Of America, Tata AIG, to name a
few.
Having unique skills on Airlines, ATM, DataCard equipment & High-Speed Production Printers &
Midrange of Servers like AS400, Alpha, Sun and HP9000.
Job Responsibilities :
Responsible for Installing, Integrating, Consulting, Troubleshooting and Upgrading the network of
•
IT in Ahmedabad, Reliance Communications.
• Handling LAN/WAN, DHCP Server built on Red-Hat Linux 7.2, Desktops, Printers, VC Equipment
( Ploycom SP 384 ) , Panasonic EPBAX KXTD 1232.
Configuring and Maintaing the Lotus Notes R5, R6.5 & R7 (Client).
•
• Co-Ordination with vendors in IT related hardware.
• Managing all various Asset of IT equipments.
Provided training to users regarding daily routine troubleshooting.
•
I am handling 7 Reliance Web World Express for all IT related issues.
•
• Handle day-to-day routine and provide facility management services.
• To effectively manage the helpdesk to provide timely support to all internal customer services.
Manage Other Internal Customers like Reliance General Insurance Ltd. and Reliance Capital Ltd.
•
• Hands on Remote Desktop Support, Network Printing, Lotus Notes client troubleshooting, LAN
troubleshooting, Anti-virus updattion process, SAP Client.
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