The manager must set clear performance standards for cost, output, and profit and compare actual performance to these standards monthly to monitor the restaurant's growth. Additionally, the manager needs strong social skills to evaluate staff and operations, deliver negative feedback, and handle customer issues productively without damaging relations or productivity. Following these control practices will allow the restaurant to use its resources efficiently and competitively.
The manager must set clear performance standards for cost, output, and profit and compare actual performance to these standards monthly to monitor the restaurant's growth. Additionally, the manager needs strong social skills to evaluate staff and operations, deliver negative feedback, and handle customer issues productively without damaging relations or productivity. Following these control practices will allow the restaurant to use its resources efficiently and competitively.
The manager must set clear performance standards for cost, output, and profit and compare actual performance to these standards monthly to monitor the restaurant's growth. Additionally, the manager needs strong social skills to evaluate staff and operations, deliver negative feedback, and handle customer issues productively without damaging relations or productivity. Following these control practices will allow the restaurant to use its resources efficiently and competitively.
In my opinion, the controlling part must go hand in hand with the leading aspect.
The first and
most important thing for the control to be carried out easily and effectively is the managers musr set the standards that need to be achieved in terms of cost, output, profit that the restaurant get in 1 month or the efficiency and so on. After that, managers need to compare actual goals and performance with standard goals and performance so that we could know how the restaurant is growing. In addition, managers need to have certain social skills. Because manager must carefully evaluate the operation of the restaurant and staff, that means managers must be able to deliver bad news in the best possible way so employees don't feel offended and still be productive. Moreover, the manager need to know how to talk to customers to solve problems that occur in the restaurant to minimize damage. Following the decisions that we think is best for 4 servings, I think the restaurant will become a competitive advantage with efficient use of organizational resources.