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Essential Restaurant Manager Interview Questions

This document provides sample interview questions for a restaurant manager position. It includes questions about: 1. Understanding the restaurant's business including its history, cuisine, atmosphere, and target customers. 2. Motivation for wanting the manager role and how the candidate would build on the restaurant's strengths and address weaknesses. 3. Relevant experience ensuring profitability, increasing sales, obtaining positive reviews, developing employees, and delivering excellent customer experiences. 4. Management style, strengths, decision making under pressure, addressing underperformance, discipline, and resolving small problems before they escalate. It also includes questions about managing costs, using data for improvements, monitoring inventory, health inspections, reports, quality

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100% found this document useful (2 votes)
2K views3 pages

Essential Restaurant Manager Interview Questions

This document provides sample interview questions for a restaurant manager position. It includes questions about: 1. Understanding the restaurant's business including its history, cuisine, atmosphere, and target customers. 2. Motivation for wanting the manager role and how the candidate would build on the restaurant's strengths and address weaknesses. 3. Relevant experience ensuring profitability, increasing sales, obtaining positive reviews, developing employees, and delivering excellent customer experiences. 4. Management style, strengths, decision making under pressure, addressing underperformance, discipline, and resolving small problems before they escalate. It also includes questions about managing costs, using data for improvements, monitoring inventory, health inspections, reports, quality

Uploaded by

clarissa
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
  • Restaurant Manager Interview Questions

Restaurant Manager Interview Questions

1. What do you know about our restaurant?

Your interview research will help you with this question. Find out as much as you can by visiting their
website, checking social media pages, reading customer and professional reviews. All the better if
you have made a point of visiting the restaurant and even having a meal there.

You should know:

history/ethos/values of the company

type of cuisine

the atmosphere they are aiming for

the kind of customer or guest they attract

the strengths and weaknesses you've identified in your research

2. Why would you like to be a manager at this restaurant?

focus on the positives you have picked up about the restaurant and the potential you believe it has
to be even better

provide specific details about how you would build on the positives and deal with areas for
improvement

It is key that you convince the employer of your sincere commitment to the success of the
restaurant.

3. What makes you the right person for this job?

You need to fully understand the role of the restaurant manager and in particular the key
requirements for this job. Discuss your previous success in:

ensuring profitability

building sales

securing excellent reviews

retaining and developing employees

delivering a great restaurant experience

Can you describe your management style?

This restaurant manager interview question explores your personal management style and how you
relate to employees. Your style should fit with the culture of the team and restaurant.
4. What are your strengths as a manager?

Describe your strengths that are relevant to the job and will be of direct benefit to the employer.
This list of strengths will help you.

5. Tell me about a decision you recently had to make at work under intense time pressure.

This question is used to assess your decision-making and judgment. Include the following steps in
your answer:

considering the relevant facts carefully

weighing up the alternatives

deciding on the best course of action

It is important to highlight your ability to remain clear-headed under stress, restaurant staff often
work under high levels of pressure.

6. How have you managed an employee who is under performing?

In your interview answer discuss how you probed the reasons for poor performance by asking
questions and listening.

From this conversation you would be able to determine if the employee had the necessary
resources, skills and motivation to perform and provide the right support to improve performance.

7. Tell me about a situation when you had to discipline an employee for poor performance.

If poor performance continues it is necessary to follow the correct disciplinary process. In your
interview answer show how you can be authoritative and firm when necessary.

8. Tell me about a time you identified and resolved a small problem that could quickly have
escalated.

This is about your ability to detect problems early on.

Focus on your attention to detail and your use of available data to identify any issues.

Show how you are able to analyze a situation to determine the underlying cause of the problem and
to provide the right solution.

9. Tell me about your success in managing costs.

10. How have you used data to bring about improvements?


11. How do you stay up-to-date on revenue reports?

12. What controls do you use to monitor inventory?

13. How do you prepare for a health inspection?

14. What reports have you prepared for senior management?

15. How do you apply and monitor quality management regulations?

16. What do you consider to be the restaurant's biggest challenges?

17. What is your growth plan for the next 5 years?

18. What are the key competencies you are looking for in this position?

19. What will be the manager's primary focus in the first 3 months?

20. How will my job performance be evaluated?

21. What type of people thrive in this company?

Restaurant Manager Interview Questions
1.
What do you know about our restaurant?
Your interview research will help you with t
4.
What are your strengths as a manager?
Describe your strengths that are relevant to the job and will be of direct benefit t
11. How do you stay up-to-date on revenue reports?
12. What controls do you use to monitor inventory?
13. How do you prepare

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