How to make a purchase online.

Explain the best way to store photos.

Customer: Abraham - Agent: Kevin

Agent: Hi good morning. Thank you for calling Extremetech Customer

service, my name is Kevin. How can I help today?

Customer: Hi Kevin, it’s a pleasure, Well I want to purchase a

computer, I want a faster laptop for doing my homework and playing
video games too.

Agent: I’m glad to help with that sir, One of the best models that we
have on stock right now is the BlueDragon, a Laptop focus on the
gaming with an excellent ram memory to do any kind of homework
with an excellent price
Does that work for you?

Customer: That sounds great to me. Can you tell me about the cost
and extra accessories?

Agent: The price with all the accessories is just $889, including an
extra keyboard, a mouse and the headset, it will only take one day for
it to be delivered at your door house.

Customer: Is it only $889? That’s too cheap for me, I was expecting a
higher price, I can buy 10 if I want.
Could you help me with the purchase, please?
It is only $889, isn't it? / tag questions

Agent: It would be my pleasure Sir. Could you give your full name,
email address and the best phone number to call you back?
Customer: For sure sir, my name is Abraham Nazaret Morales
Barahona, my email address is amorales201318@gmail.com, and my
phone number is +506 8809-9607. Do you need something else sir??

Agent: Thank you so much for that information. I’m going to send a
link to your email so you can put your house address, your credit card
information and the best time to deliver the product, it is going to only
take you a couple of minutes to fill this information.

Customer: Oh, all right. Well, I’m checking my email and I don’t see
anything, are you sure you sent me the email sir?

Agent: I’m sorry to hear that sir. I’m going to send you the link again.
Maybe you can help me check your spam.

Customer: Oh, I have the email here

I’m going to put my info on the purchase page, and when I finish I will
tell you, it’s that ok?

Agent: That will be great sir. I really appreciate your patience, I highly
recommend you to choose a really good time for us to make the
delivery, our schedule is 24/7 so it wouldn’t be a problem.

Customer: I finished my purchase and it was a success.

The time I choose for the deliver it’s on Monday 12th at 3pm, it’s that
ok?

Agent: That sounds amazing Mr Abraham. We almost finished the

process to purchase your new computer. I’m going to send you a
confirmation with the order number and the bill, with this email you
have 2 years of warranty.
Customer: Ok, thank you.

Agent: Amazing, so we just finish with the purchase process, I really

appreciate your preference, it was a really pleasure to talk with you
Mr. Abraham.
Is there anything else that I can help you with?

Customer: Thank you very much for your patience.

And yeah, How can I see the store photos?

Agent: Sure I can help you with that, in your email you're going to find
another link where you will see 3 sections where you can see photos
with all the information about our products in stock and their prices.

Customer: Thank you.

Oh, I see it. I really appreciate your help, I’m gonna see all the
products and their information, and if I want to make a new purchase,
I’m gonna call you back, do you mind if I do?

Agent: Of course, I’m here to help you at any time that you need help
or assistance. Is there something else that I can help with?

Customer: Nope, that’s all. Thank you very much for your help, have a
nice day Mr, Kevin.
Agent: Mr. Abraham here is what we did today.
I helped you purchase your computer, then I sent you the confirmation
email with the bill and then I sent you the link to our page for you to
check our products and all the information. It that rightT Mr. Abraham?

Customer: That’s right Mr. Kevin.

Agent: Alright, again, It was my pleasure to help you today, I will be

glad to help you again if you need support and I hope you have a nice
day. And thank you for choosing Extremetech

Customer: Thank you, have a nice one.