ADMAS UNIVERSITY (DEGREE PROGRAM-EXT)

DEPARTMENT OF ACCOUNTING
ADM. & BUSINESS COMMUNICATION- TEST-2(10%)
Name ID No……………….section………Dep’t………………..
PART-I CHOOSE THE CORRECT ANSWER. (0.5 PT EACH)
1. Ineffective communication in the work place means
A. If the information is circulated in appropriate D. Responding within a given time line
time line. E. If the communication is undertaken with
B. if two way of communication is undertaken inappropriate party.
C. Forwarding it to the correct people
2. All are methods of written communication except one
A. letters and faxes D. technical manuals
B. forms, reports and memos E. face to face communication
C. minutes and agendas for meetings
3. .............Is the type communication in which information is undertaken to make decision inside the organization
A. External communication D. Internal communication
B. informal communication E. upward communication
C. Downward communication
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PARTS -II - SAY “TRUE’’ OR “FALSE’’ 0.5 PT EACH

1. Written communication is vital part of communication needs precautions.
2. Upward communication refers to transmission of messages from bottom line to upper line mgt level.

Part-III- Give your short answers (1.5pt each)

1. Define Intrapersonal, interpersonal and organizational communication.
2. Discuss the difference between formal and informal communication.
3. Define upward and down ward communication with examples.
4. Write down at least 5 Merits and 5 demerits of upward and down ward communication
5. List down at least 5 advantages and 5 disadvantages of informal communication.
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Answer

Kassahun . T GOOD WORK!!! 1