iPF 720 - 710 - 610 - 605 GUIA DE SERVICIO

Service Guide
imagePROGRAF iPF720/iPF710/iPF610/iPF605 Service Guide
IMPORTANT
THIS SERVICE GUIDE INCLUDES THE INFORMATION RELATING TO THE imagePROGRAF iPF720/iPF710 and
iPF610/iPF605 SPECIFICATIONS AND OTHER INFORMATION CONTAINED HEREIN MAY VARY SLIGHTLY
FROM ACTUAL DEVICE VALUES OR THOSE FOUND IN ADVERTISING AND OTHER PRINTED MATTER.
USE OF THIS ADDENDUM SHOULD BE STRICTLY SUPERVISED TO AVOID DISCLOSURE OF CONFIDENTIAL
INFORMATION.
ALL PRICES LISTED ARE SUBJECT TO CHANGE WITHOUT NOTICE.
PART NUMBERS LISTED MAY BE CHANGED WITHOUT NOTICE TO REFLECT ENGINEERING REVISIONS.
History
Revision Date Section(s) Details

0 August 2007 All Release of imagePROGRAF 610 Service Guide
1 November 2007 All • Introduce the imagePROGRAF iPF710
• Consumable Parts added
• Item Numbers revised
2 April 2008 All Addition of the iPF720 and iPF605Printers
2 January 2010 Page 13 In footnote 6, removed reference to two print heads and
corrected number of print heads from 11 to 5.
imagePROGRAF iPF720/iPF710/iPF610/iPF605 Service Guide April 2008

Rev.2 Page i
Published by
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042-1198
1-800-OK-CANON
ServicePlanning@cusa.canon.com
Canon U.S.A. Homepage: http://www.usa.canon.com

Canon U.S.A. Internet e-Support Center website: http://www.support.cusa.canon.com
Canon U.S.A. ISG Central website: http://isgcentral.cusa.canon.com
Canon Network Access (CNA) website: http://www.cna.cusa.canon.com
Distributed in the United States by Canon U.S.A., Inc.
This Service Guide is the property of Canon U.S.A., Inc.

© Canon U.S.A., Inc. 2008. All rights reserved.
The information contained in this Service Guide constitutes confidential information of Canon U.S.A., Inc.
Pursuant to the authorized Service Agreement with Canon U.S.A., Inc., this Service Guide is solely for reference
purposes and may be used only by an authorized Service Provider of Canon U.S.A., Inc. No part of this Service
Guide may be reproduced or transmitted in any form by any means, electronic or mechanical, for any purpose without
the prior written consent of Canon U.S.A., Inc., except as expressly permitted herein.
Pursuant to the authorized Service Agreement with Canon U.S.A., Inc., Service Provider agrees to indemnify Canon
U.S.A., Inc. and to hold it harmless from and against any and all claims arising out of Service Provider’s possession,
use, or misuse of this Service Guide.
Canon U.S.A., Inc. from time to time updates this online Service Guide and may modify the information and/or
specifications contained in it at any time without notice. Additionally, all prices and availability dates listed herein are
subject to change without notice. The latest version is available online at the ISG Central and e-Support websites
noted above. Please make certain that you are using the latest version.
Canon and Always Ask for Canon Genuine Toner, Parts & Supplies are registered trademarks of Canon, Inc.
imagePROGRAF and CanoScan are trademarks of Canon Inc.
All other company names and product names may be trademarks or registered trademarks of their respective owners,
and are hereby acknowledged.

Rev.2 Page ii
Table of Contents
I. Product Overview ------------------------------------------------------------------------------------------- 1

II. Design Features --------------------------------------------------------------------------------------------- 2
A. Dye and Pigment Reactive Ink Technology ------------------------------------------------------------------- 2
B. PrintHead (PF-03) ------------------------------------------------------------------------------------------------------ 2
C. Large-format printer Common Architecture Print Controller-------------------------------------------- 2
D. Multiple Media Handling Options --------------------------------------------------------------------------------- 2
E. 80 GB Hard Disk Drive (imagePROGRAF iPF 720 Only)--------------------------------------------------- 2
F. HDI Driver----------------------------------------------------------------------------------------------------------------- 3
G. imagePROGRAF Printer Driver------------------------------------------------------------------------------------ 3
H. PosterArtist Lite -------------------------------------------------------------------------------------------------------- 3
I. PosterArtist 2007 (Optional)---------------------------------------------------------------------------------------- 4
III. Configuration and Box Contents ---------------------------------------------------------------------- 5
A. Configuration------------------------------------------------------------------------------------------------------------ 5
B. Box Contents------------------------------------------------------------------------------------------------------------ 7
IV. Dealer Sales/Service Authorization ------------------------------------------------------------------- 8
V. Educational Training --------------------------------------------------------------------------------------- 8
VI. Servicing Notes ---------------------------------------------------------------------------------------------- 9
A. imagePROGRAF iPF720/iPF710 and iPF610/iPF605 Power and Plug Requirements ------------ 9
B. Installation Space Requirements --------------------------------------------------------------------------------- 9
C. Estimated Installation Times --------------------------------------------------------------------------------------10
D. Installation / Service Support Tools ----------------------------------------------------------------------------11
E. Consumable Parts ----------------------------------------------------------------------------------------------------12
F. Consumables (Main Unit) ------------------------------------------------------------------------------------------13
G. Recommended Spare Parts ---------------------------------------------------------------------------------------13
H. Periodic Replacement Parts---------------------------------------------------------------------------------------14
I. Maintenance Kit -------------------------------------------------------------------------------------------------------14
J. End-User Periodic Maintenance ---------------------------------------------------------------------------------15
K. Technician Maintenance Items -----------------------------------------------------------------------------------15
VII. Suggested End-User Customer Service Offerings----------------------------------------------16
A. Warranty Support -----------------------------------------------------------------------------------------------------16
1. imagePROGRAF Limited Warranty -----------------------------------------------------------------------------16
2. Warranty Reimbursement -----------------------------------------------------------------------------------------16
B. Post-Warranty Support----------------------------------------------------------------------------------------------18
C. imagePROGRAF Web Support (Consumers Use)----------------------------------------------------------19
VIII. Product Technical Support Offerings ---------------------------------------------------------------20
A. Authorized Service Providers-------------------------------------------------------------------------------------20
B. Authorization Policy -------------------------------------------------------------------------------------------------20
C. Technical Support / Escalation-----------------------------------------------------------------------------------20
D. Internet Support -------------------------------------------------------------------------------------------------------20
1. Canon USA e-Support Center Website ------------------------------------------------------------------------20
2. Canon USA ISG Central Website -------------------------------------------------------------------------------21
IX. Appendix ------------------------------------------------------------------------------------------------------23
A. Specifications ----------------------------------------------------------------------------------------------------------23
B. Canon imagePROGRAF Large Format Printer Limited Warranty -------------------------------------25
C. Canon imagePROGRAF Printhead Limited Warranty-----------------------------------------------------26
D. List of Tables -----------------------------------------------------------------------------------------------------------27

Rev.2 Page iii
I. Product Overview
The Canon imagePROGRAF iPF720/iPF710 are 36-inch 5-color wide format
printers and the iPF610/iPF605 are 24-inch 5-color wide format printers.
The imagePROGRAF iPF720/iPF710 and iPF610/iPF605 are designed for the
following:
• General Business Environments: Users who need to create
presentations, signs, posters, displays, document/packaging proofs, or
other oversize prints with expressive color.
• Technical Documents: Users creating CAD drawings, architectural
elevations, GIS maps, marketing planograms, or other renderings
requiring fine sharp lines, smooth curves, crisp text, fade/scratch
resistance, and fast speeds.
The imagePROGRAF iPF720/iPF710 and iPF610/iPF605 are replacements for
the imagePROGRAF iPF700/iPF600. The core technology and specifications
remain similar on the imagePROGRAF iPF720/iPF710 and iPF610/iPF605
compared to the imagePROGRAF iPF700/iPF600 with enhancements in
usability, ease of use and productivity.
The imagePROGRAF iPF720 includes an 80 GB Hard Disk Drive, which
improves print performance in network workgroup user environments.
The imagePROGRAF iPF605 is similar to the iPF610, however, without a
cassette. This model is available for CAD users who print mainly on roll paper.
The imagePROGRAF iPF605 requires less installation space, which enables
installation in a small office.
As an ENERGY STAR Partner, Canon U.S.A., Inc. has determined that this product
meets the Energy Star guidelines for energy efficiency.
imagePROGRAF Model Comparison (Table 1)

imagePROGRAF imagePROGRAF imagePROGRAF imagePROGRA
iPF720 iPF710 iPF610 F iPF605
Top-Loading
N/A
Manual Feed
Front-Loading
Manual Feed 8” – 36” ( 203.2mm – 914.4mm) 8” – 24” (203mm – 610mm)
(Cut Sheet)
Rear-Loading
10” – 36” (254mm – 914.4mm)
Roll Feed
8” – 17”
Paper Cassette N/A N/A N/A
(203mm – 432mm)
Built in Hard Disk
80 GB N/A N/A N/A
Capacity
PosterArtist Lite
Yes N/A N/A Yes
(Bundled)

Rev.2 Page 1
II. Design Features

A. Dye and Pigment Reactive Ink Technology
Canon's 5-color dye/pigment Reactive Ink technology utilizes four highly
colorfast dye inks for producing bold, expressive color, plus two channels of
matte black ink for printing precise lines, smooth curves and small text on
technical and office documents. These Canon inks provide superior adhesion
to media, scratch and marker resistance and ensure minimal "bleeding"
between colors and text.
B. PrintHead (PF-03)
The PrintHead (PF-03) uses 15,360 nozzles to achieve true 2400 x 1200 dpi
images at high print speeds.
The superfine 4pl droplets produce delicate color gradations and high-
definition. The print head contains five colors employing 15,360 nozzles
(2,560 nozzles for each color and 5,120 nozzles for matte black).
C. Large-format printer Common Architecture Print Controller
The Large-format printer Common Architecture (L-COA) print controller
intelligently processes the print data to implement high-speed processing to
lay ink down accurately for optimal image quality.
The L-COA controller optimizes image processing and print engine
performance while directing the high-precision, super high-density FINE print
head.
D. Multiple Media Handling Options
The imagePROGRAF iPF720/iPF710 and iPF610/iPF605 printers offer three
(3) media feed options
1. Manual feed – a Front-loading Manual feed (iPF720/iPF710 and
iPF610/iPF605 printers) and a Top-loading manual feed (iPF610/iPF605
printers only).
2. Roll Feed – a roll feed for longer paper lengths. Two and three-inch core
adapters are included to accommodate Canon roll-stock media. The
printers also include a built-in rotary media cutter.
3. Paper Cassette (iPF610 only) - a front-loading cassette for pre-cut sheet
media.
• Black ink print feature
• Advanced media settings
E. 80 GB Hard Disk Drive (imagePROGRAF iPF 720 Only)
The addition of a built-in 80 GB hard disk drive within the imagePROGRAF
iPF720 increases productivity by relieving workload from the host PC while
providing a large capacity for print job data storage, and retrieval.
This 80GB hard drive enables job data to be stored in protected mail boxes
for easy access via a web browser or at the printer for job re-printing.

Rev.2 Page 2
F. HDI Driver
The Canon HDI Driver for AutoCAD applications creates a vector graphically
accurate representation of the printed data.
Features:
• Exact page size that corresponds with the actual print size
• Print Type setting
• Print Quality setting
• Color Mode setting
• Brightness slide bar setting
G. imagePROGRAF Printer Driver
The imagePROGRAF printer driver works with both Windows and Macintosh
operating systems.
Features:
• Easy-to-use preset document profiles (examples are Poster, CAD,
Photo).
• Borderless printing.
• Automatic print quality options dependent on print application and media
• The Real Preview feature lets users ensure that the print setting and the
layout on the roll paper is correct by providing a real time preview,
allowing users to change the print setting even after clicking on "print".
• The Free Layout feature enables nesting and custom layouts of images
or files of nearly any type (available for both Windows and Mac driver).
• The imageRUNNER Enlargement Copy feature (a hot folder solution to
print Color imageRUNNER PDFs directly without opening in a PDF
viewer) built-in to the printer driver lets users transfer data from their
Color imageRUNNER device with Universal Send to the
imagePROGRAF printer enabling users to easily create posters from
hard copy documents.
• The Economy Print Mode produces draft prints on plain paper while
reducing the total ink consumption. This new feature regulates the use of
each ink tank to produce high-speed output with significantly less ink
usage.
H. PosterArtist Lite
Canon's PosterArtist Lite (bundled with the imagePROGRAF iPF720 and
iPF605 Only), provides users with the ability to create professional large
format prints quickly. Using four steps users can create posters for immediate
use in a variety of applications. The PosterArtist QuickCopy enables the
CanoScan desktop scanner to copy letter-size flyers and documents into a
full-size posters with the touch of a button. Useful hints, tips, and free
contents for download are available at the PosterArtist website accessible via
the built-in web link feature.
Advanced PosterArtist features are available in Canon's optional PosterArtist
2007.

Rev.2 Page 3
I. PosterArtist 2007 (Optional)

Canon’s PosterArtist 2007 helps users of all levels create professional looking
posters, banners, and signage for immediate use. This application offers a
variety of templates, hi-resolution royalty-free images, and clipart designed to
target a wide array of markets such as food service, education, offices, retail
and more. PosterArtist 2007 reduces the need for expensive drawing
packages and costly third party clip art and image libraries.
PosterArtist Features:
• Auto Design Dynamic Layout Engine
• Provides professionally designed templates to simplify poster creation
• Over 1GB of pre-loaded files in a wide variety of poster designs and
artwork
• Variable Data Printing
• Page Capture feature allows users to load desired data from other
applications into a PosterArtist poster, such as Microsoft Word, Excel,
and Adobe Acrobat
• Compatible with SVG general-purpose graphics format
• Security restrictions on content use

Rev.2 Page 4
III. Configuration and Box Contents

A. Configuration
Note: All configurations shown are for reference purposes only and are subject to
change without notice. Please refer to the Dealer Price List on the ISG Central
Website for the most up-to-date Item Numbers.
Configuration for imagePROGRAF iPF720/iPF710 (Table 2)
Item Item Number 1
imagePROGRAF iPF720 3035B002AA

Options for imagePROGRAF iPF720/iPF710
PosterArtist 2007 7025A005AA
Roll Holder Set RH 4-32 (2” or 3” core with supplied adapter) 1465B011AA
IEEE 1394 Expansion Board EB-05 1317B001AA
imagePROGRAF iPF720/iPF710CarePAK (Extended Warranty Option)
imagePROGRAF iPF720 1 Yr. Onsite CarePAK 1708B050AA
Consumables for imagePROGRAF iPF720/iPF710
Printhead PF-03 2251B003AA
Ink Tank (MBk) PFI-102MBK 0894B001AA
Ink Tank (PBk) PFI-102BK 0895B001AA
Ink Tank (C) PFI-102C 0896B001AA
Ink Tank (M) PFI-102M 0897B001AA
Ink Tank (Y) PFI-102Y 0898A001AA
Maintenance Cartridge MC-07 1320B008AA
Cutter Blade CT-05 1482B003AB
Service Materials 2
imagePROGRAF iPF710 Service Manual DU7-1244-010
imagePROGRAF iPF710 Parts Catalog DU7-3165-020
imagePROGRAF iPF720 Service Manual DU7-1254-000
imagePROGRAF iPF720 Parts Catalog DU7-3205-000
1
Item Numbers and Part Numbers are subject to change due to engineering changes, etc.
2
Service materials may be ordered through the Canon Network Access (CNA) website http://www.cna.cusa.canon.com.

Rev.2 Page 5
Configuration for imagePROGRAF iPF610/iPF605 (Table 3)

Item Item Number1

Options for imagePROGRAF iPF610/iPF605
PosterArtist 2007 7025A005AA
Roll Holder Set RH2-24 (2” or 3” core with supplied adapter) 1465B002AB
IEEE 1394 Expansion Board EB-05 1317B001AA
imagePROGRAF iPF610/iPF605CarePAK (Extended Warranty Option)
Consumables for imagePROGRAF iPF610/iPF605
Printhead PF-03 2251B003AA
Ink Tank (MBk) PFI-102MBK 0894B001AA
Ink Tank (PBk) PFI-102BK 0895B001AA
Ink Tank (C) PFI-102C 0896B001AA
Ink Tank (M) PFI-102M 0897B001AA
Ink Tank (Y) PFI-102Y 0898A001AA
Service Materials2
imagePROGRAF iPF610/iPF605 Service Manual DU7-1243-000
imagePROGRAF iPF610/iPF605 Parts Catalog DU7-3164-010

Rev.2 Page 6
B. Box Contents
Note: Box Contents subject to change without notice.
imagePROGRAF iPF720/iPF710 Box Contents (Table 4)
• Printer • USB 2.0 High Speed Interface
• Stand • User Manual CD
• Basket • Quick Start Guide
• One Printhead (PF-03) • Reference Guide
• 6 Starter 3 Ink Tanks (MBK/MBK/BK/C/M/Y) • Menu Map
• Maintenance Cartridge • Warranty Card
• 2" Roll Holder with 3" Core Adapters • User Registration Card
• Sample Roll Heavyweight Coated Paper • User Software CD
• Power Cord • PosterArtist Lite Application CD (iPF720 Only)
• Ethernet Card (built-in) •
imagePROGRAF iPF610/iPF605 Box Contents (Table 5)

• Printer • USB 2.0 High Speed Interface
• Stand • User Manual CD
• Basket • Quick Start Guide
• One Printhead (PF-03) • Reference Guide
• 6 Starter3 Ink Tanks (MBK/MBK/BK/C/M/Y) • Menu Map
• Maintenance Cartridge • Warranty Card
• 2" Roll Holder with 3" Core Adapters • User Registration Card
• Sample Roll Premium Matte Coated Paper • User Software CD
• Power Cord • Cassette (iPF610 Only)
• Ethernet Card (built-in) • PosterArtist Lite Application CD (iPF605 Only)
3
The starter ink tanks initially packaged with the printer are not the same capacity as the consumable ink tanks specified in the
Configuration for imagePROGRAF iPF720/iPF710 (Table 2) and the Configuration for imagePROGRAF iPF610/iPF605 (Table 3).

Rev.2 Page 7
IV. Dealer Sales/Service Authorization

To receive and maintain authorization to service an imagePROGRAF device,
each Dealer location must have at least one employee certification to service the
imagePROGRAF iPF720/iPF710 or iPF610/iPF605.
V. Educational Training
Technicians who have successfully completed the imagePROGRAF iPF5000
Training Course are certified to service the imagePROGRAF iPF720/iPF710 and
iPF610/iPF605.
imagePROGRAF Training Course Overview (Table 6)
Overview for the The imagePROGRAF on-line course has been developed to introduce the student to
imagePROGRAF Series the important features, functions and components of the imagePROGRAF series of
wide format inkjet printer/plotters in preparation for further model-specific courses that
will train and certify field technicians to install, operate and service imagePROGRAF
systems. This on-line course will give the student a strong foundation of operational
theory and general knowledge of the iPF9000/8000/5000/700/600/500 models in
preparation for servicing these printers in the field.
Who Should Complete This course is designed for technicians who will be installing and servicing the
imagePROGRAF series of wide-format printers.
What You Will Learn The Wide Format Technology Overview Course covers the following topics:
• Introduction and Overview
o Overview of the course
o Main features of the printers
• Installation and Setup
o Setup of a new printer
o Preparation of a working printer for transporting
• Technical Reference
o Details of the features and functions of the printers
o System operating parameters
• Servicing and troubleshooting
o Error Codes, Service Notices, Warnings
o Service Mode
o Troubleshooting
Certification • imagePROGRAF iPF9100 / iPF8100
• imagePROGRAF iPF9000/iPF8000
• imagePROGRAF iPF6100/iPF5100
• imagePROGRAF iPF5000/500
• imagePROGRAF iPF720 /iPF710/iPF700/iPF610/iPF605/iPF600
• Previous Certification in this course does not require a recertification for
additional models
Prerequisites imagePROGRAF 7200 certification - OR - the following five online modules:
1. Wide Format Overview
2. Wide Format Installation
3. Wide Format Print Head
4. Wide Format Ink Supply
5. Wide Format Media Handling
Course Format • This course is located in the eLearning center of the eSupport site
• Approximately one (1) hour of seat time is required to complete this course.
• All students must complete an assessment exam at the end of this course.
Course Equipment It is highly recommended that the student have access to a working imagePROGRAF
printer to reinforce and enhance the online training.
Required Course imagePROGRAF IPF5000/iPF500 Service Manual DU7-1180-000
Materials imagePROGRAF IPF5000/iPF500 Parts Catalog DU7-3163-000
Course Code IPF5000WFM
Course Number IPF5000-WFMOD

Rev.2 Page 8
VI. Servicing Notes

A. imagePROGRAF iPF720/iPF710 and iPF610/iPF605 Power and Plug
Requirements
Canon USA strongly suggests dedicated and properly grounded outlets be
provided for these devices. Before installation, confirm that a NEMA 5-15R
outlet is available to power the imagePROGRAF iPF720/iPF710 and
iPF610/iPF605. It is not necessary to have a dedicated line however, Canon
USA suggests that no other electrical equipment utilize the same power line
when the printer is in use.
Power and Plug Requirements (Table 7)
Main Unit
Nema 5-15R
B. Installation Space Requirements

The imagePROGRAF iPF720/iPF710 and iPF610/iPF605 can be installed by
the user.
Canon USA recommends that the transportation of the unit be performed by
specialists, only installation should be performed by the users. Two (2) or
more persons are necessary to unpack and move the printer.
Please hold the positions specified in the installation procedures when taking
the printer out from the carton or when moving it.
The approximate space requirements for the imagePROGRAF iPF720/iPF710
and iPF610/iPF605 installation are shown below.
imagePROGRAF iPF720/iPF710 Installation Space Diagram (Table 8)
Refer to the “Quick Start Guide” packaged with the printer and the Service
Manual for complete unpacking, installation, reinstallation, and installation
space requirements.

Rev.2 Page 9
imagePROGRAF iPF610/iPF605 Installation Space Diagram (Table 9)
Refer to the “Quick Start Guide” packaged with the printer and the Service
Manual for complete unpacking, installation, reinstallation, and installation
space requirements.
C. Estimated Installation Times
Estimated installation times shown are based on an out-of-box main unit
installation that can be achieved by the end-user.
Included in the calculation of the estimated installation time are the following:
• Unpacking and positioning the printer (main unit) on a stand or table
• Installing the print heads, ink tanks, and connecting the power cable
• Checking the printer operation, and adjusting printing position
• Connecting the printer to a computer and installing the printer driver and
software
Excluded in the calculation of the estimated installation time is the following:

• Power outlet preparation
• Installation space preparation
Estimated Installation Times (Table 10)
Description Estimated Time
imagePROGRAF iPF720/iPF710 and iPF610/iPF605 Main Unit 15 minutes
Print Head PF-03 5 minutes
Ink Tanks (time includes installation of all 6 ink tanks) 25 minutes
Installation times shown above are the estimated times required for
installation starting from an unpacked condition. It is calculated based on
man-hours.

Rev.2 Page 10
D. Installation / Service Support Tools

The necessary tools to install these printers are in the Table below.
imagePROGRAF iPF720/iPF710 and iPF610/iPF605 Installation Tools (Table 11)
Tool Use
Hexagonal wrench For assembling stand and removing the fixed

(Provided with the printer stand) parts
Cut sheet paper of A3 size or larger,
For test print when you confirm printer operation
or roll paper
Cutter For unpacking
In addition to the standard tools used to service this device, the following
special tools, solvents, & oils should also be carried when servicing the
imagePROGRAF iPF720/iPF710 and iPF610/iPF605.
Special Tools, Solvents, & Oils List (Table 12)
Tool/Description Part Number1 Use Remarks
Grease For applying to places

CK-0562-000 specified in the Service Common
(MOLYCOTE PG-641) Manual
Dampen with the shaft
Oil (EU-1) QY9-0037-000 Common
cleaner of the carriage unit
Carriage Wire Tool AY3-4493-000 Adjusting carriage wire height iPF610/iPF605
Cover Switch Tool QY9-0103-000 Pressing the cover switch iPF720/iPF710

Rev.2 Page 11
E. Consumable Parts
Consumable parts are parts having a limited life that will be reached during a
customer’s specific machine operation and should be replaced as needed.
Examples of consumable parts may include, but are not limited to feed rollers,
cleaner blades, etc. The consumable parts (below) show an estimated life to
assist in the initial parts/supplies planning.
Note: All consumable parts shown in the tables below are for reference
purposes only and are subject to change without notice.
imagePROGRAF iPF720/iPF710 Consumable Parts List (Table 13)
Estimated Life
Part Name Part Number1 Quantity
(A0 4 Sheets)
Ink Tank Unit QM3-1369-030 2 12,000
Mist Fan QL2-1053-000 2 12,000
Absorber, Duct QC2-2999-000 2 12,000
Base, Multi Sensor Reference QL2-1738-000 1 12,000
Carriage Unit QM3-3330-000 1 12,000
Scale, Linear QC2-2697-000 1 12,000
Tube Unit QM3-3329-000 1 12,000
Purge Unit QM3-1413-000 1 12,000
Head Management Sensor Unit QM3-1395-000 1 12,000
Motor, Carriage QM3-1401-000 1 12,000
imagePROGRAF iPF610/iPF605 Consumable Parts List (Table 14)
Estimated Life
Part Name Part Number1 Quantity
(A1 5 Sheets)
Suction Fan Unit QM3-0701-000 1 15,000
Duct Unit, Platen QM3-0801-000 1 15,000
Carriage Unit QM3-0804-000 1 15,000
Lever, L, Ink Tube QC2-0660-050 1 15,000
Link, Lever, Tube QC2-0661-000 2 15,000
Spring, Tension QC2-1396-000 1 15,000
Pad, Oil QC2-0664-000 2 15,000
Holder, Wire(Mech) QC2-0663-000 1 15,000
Tube Guide Unit QM3-0704-000 1 15,000
Cleaning Unit, R, Rail, Carriage QM3-0543-000 1 15,000
Cleaning Unit, L, Rail, Carriage QM3-0542-000 1 15,000
Flexible Cable Ass'y QM3-0806-000 1 15,000
Encoder Sensor Unit QM2-3421-000 1 15,000
Scale, Linear QC2-6052-000 1 15,000
Cam, Lifter QC2-0675-000 2 15,000
Ink Supply Unit QM3-0568-040 1 15,000
Purge Kit QM3-0653-040 1 15,000
Sensor Unit QM3-0529-000 1 15,000
Motor, 26.4v, Dc QK1-0447-000 1 15,000
Cam, Rowel QC2-1027-000 1 15,000
Mist Fan Unit QM3-0799-000 1 15,000
Mist Filter Unit QM3-0212-030 1 15,000
Roller, Pick-Up (iPF610 Only) QM3-0619-000 2 15,000
4
A0 Paper Size 33.1” × 46.8” (841mm × 1189mm)
5
A1 Paper Size 23.4” × 33.1” (594mm × 841mm)

Rev.2 Page 12
F. Consumables (Main Unit)

Consumables are materials consumed with regular use and cannot be
reused. Consumables include but are not limited to paper, chemicals and ink.
A number of factors go into the approximate life expectancy of a consumable,
for example, in the case of ink yield, paper size and the amount of coverage
per page must be considered.
Note: All estimated life targets shown in the table below are estimates for
reference purposes only and are subject to change without notice. Actual
usage will vary.
Common Consumables List (Table 15)
Part
Description Remarks
Number1
Replace approximately every 8,800
Print Head PF-03 2251B003AA
pages 6
Ink tank (MBk) PFI-102MBK 0894B002AA
Ink tank (PBk) PFI-102BK 0895B002AA
Ink tank (C) PFI-102C 0896B002AA
Ink tank (M) PFI-102M 0897B002AA
Ink tank (Y) PFI-102Y 0898B002AA
iPF 720/iPF710 Specific Consumables List (Table 16)
Description Part Number1
Cutter blade CT-05 1482B003AB
iPF610/iPF605 Specific Consumables List (Table 17)
G. Recommended Spare Parts

The following Spare Parts are recommended to be kept in stock, by the
Dealer or Authorized Service Provider, for replacement purposes in the event
of a hardware failure.
Note: All recommended spare parts shown in the table below are for
reference purposes only and are subject to change without notice.
imagePROGRAF iPF720 Spare Parts List (Table 18)
Item Item Number
Power Supply Unit QK1-2912-000
Operation Panel Unit QM3-3240-000
Main Board Dimm Assy QM3-3215-000
Motor, Carriage QM3-1401-000
Carriage Unit QM3-3330-000
Scale, Linear QC2-2697-000
Ink Tank Unit QM3-1408-000
Purge Unit QM3-1413-000
Feed Motor Assembly QM3-3274-000
6
Approximately 8,800 pages with A1 conversion, glossy paper, standard mode, 10% duty per color by 5 colors)

Rev.2 Page 13
imagePROGRAF iPF710 Spare Parts List (Table 19)

Item Item Number
Ink Tank Unit QM3-1408-000
Power Supply Unit QK1-2912-000
Feed Motor Assembly QK1-1384-000
Motor, Carriage QM3-1401-000
Main Board Dimm Assembly QM3-3215-000
Waste Ink Tank Unit QM3-1369-000
Fan, Mist QL2-1301-000
imagePROGRAF iPF610/iPF605 Spare Parts List (Table 20)
Item Item Number
Power Supply Assembly QK1-2073-000
Feed Motor Assembly QK1-0477-000
Ink Supply Unit QM3-0568-000
Motor Carriage QK1-2083-000
Main Controller Assembly QM3-0770-000
H. Periodic Replacement Parts

The imagePROGRAF iPF720/iPF710 and the iPF610/iPF605 do not have any
periodic replacement parts.
I. Maintenance Kit
Canon USA has prepared an imagePROGRAF iPF720/iPF710 and the
iPF610/iPF605 Maintenance Kit to help provide high durability of the printer
and keep the operating costs at a minimum. This Maintenance Kit should be
installed at the interval listed in the table below to reduce possible downtime.
The printer has a built-in counter for these consumable parts, which will
display messages to notify the user when the maintenance kit should be
installed.
iPF 720/iPF710 Maintenance Kit (Table 21)
Interval
(A04 Sheets)
Maintenance Kit D/F QY6-1316-000 12,000
The following table contains the list of parts that are included with the
Maintenance Kit D/F.

Rev.2 Page 14
iPF 720/iPF710 Maintenance Kit Parts List (Table 22)

Description Quantity Part Number1
Waste Ink Tank Unit 2 QM3-1369-000
Fan, Mist 2 QL2-1053-000
Hook, Basket 2 QC2-2999-000
Multisensor Reference 1 QL2-1738-000
Carriage Unit 1 QM3-3330-000
Scale Linear 1 QC2-2697-000
Cleaner 1 QM3-0825-000
iPF 610/iPF605 Maintenance Kit (Table 23)

Interval
(A15 Sheets)
Maintenance Kit D/F QY6-1318-020 15,000
The following table contains the list of parts that are included with the
Maintenance Kit D/F.
iPF 610/iPF605 Maintenance Kit Parts List (Table 24)

Description Quantity Part Number1
Ink Supply Unit 2 QM3-0568-040
Carriage Unit 1 QM3-0804-000
J. End-User Periodic Maintenance

In accordance with the user’s manual, the end-user is expected to maintain
the following areas of the printer:
• Print head cleaning (using the operation panel)
• Replace print heads, ink tanks, and filters
• Clean ink mist and other substances around external covers and output
basket area (dry after wiping with a damp cloth)
K. Technician Maintenance Items
There are no periodic replacement parts or end-user periodic maintenance,
other than those described above, required for the imagePROGRAF
iPF720/iPF710 and the iPF610/iPF605.

Rev.2 Page 15
VII. Suggested End-User Customer Service Offerings

A. Warranty Support
1. imagePROGRAF Limited Warranty
The imagePROGRAF Large Format Printer Limited Warranty is effective
for a period of one (1) year following delivery to the original purchaser.
No warranty is given for any consumables, such as paper or ink cartridges
with the exception of the print head.
For detailed warranty information, please refer to the Appendix for the
imagePROGRAF Limited Warranty page 25 and the imagePROGRAF
Print Head Limited Warranty page 26.
2. Warranty Reimbursement
Dealers or Authorized Service Providers
There are two warranty reimbursement programs available for service
providers: Dispatch by CITS, or the Warranty Marketing Program. The
Service Provider must register through the Authorized Service Provider
Customer Registration (ASCR) system.
Authorized Service Provider Customer Registration System
The ASCR System is the venue used to link the Customer’s product serial
number to the service provider. The ASCR System can be accessed
through the e-Support website in the Warranty section. In order to access
the ACSR system, you will be required to re-enter your e-Support ID and
password (if your e-Support ID and password does not work, instructions
to enable it will appear). Select “New ASCR” to enter each model serial
number into the system.
Register your Customer’s product serial number(s) to your service
organization, and choose one of two customer support models: use the
Dispatch by CITS option to have calls dispatched to your dealership, or
the Warranty Marketing Program option to manage all calls from your
customer. Products not registered to Dispatch by CITS or the Warranty
Marketing Program will default to a support model where a 3rd party
service provider is dispatched by CITS. The three models are described
below in more detail:
a) Dispatch by CITS
This is available to ASCR Registered Customers where the Warranty
Marketing Program option has not been selected.
Help desk support will be managed by CITS with dispatch to the
Service Provider of record.

Rev.2 Page 16
CITS supports the end-user via toll free telephone access to the CITS
Call Center. The Call Center takes the first call from the customer and
provides assistance as follows:
• Answers product related questions.
• Assists the end-user with pre-and post sales inquires.
• Redirects Customer calls to the Service provider of record. If there
is no Service provider of record, CITS will:
o Attempt to resolve hardware, software, and operational
problems.
o When telephone based troubleshooting fails to resolve a
problem, service will be dispatched accordingly.
To obtain reimbursement for service delivered during the end-user
warranty, you must be dispatched by CITS. For this to occur, the end-
user must contact CITS first to attempt all user-performed service
remedies. Should these not resolve the problem, the Service Provider
of record will be dispatched (see ASCR process for instructions on how
to register your company as the Service Provider of record.)
Labor compensation of $135 per incident will automatically be issued
to the dispatched service provider (your company) once the service
call has been closed with CITS. Defective parts reimbursement will be
issued upon receipt of an e-Tag claim with the defective part.
• The e-Tag Claim System
Canon USA provides reimbursement for defective parts replaced in
support of the end-user warranty. Reimbursement is requested
through the e-Tag system found under the “Warranty” tab on the e-
Support website.
Complete all applicable fields on the e-Tag form and include it in
the box with the defective part. Send the part and form to the
address provided by the e-Tag system. Reimbursement will be
processed upon receipt of the part. The credit will then be posted
on the ISG Central portal within 24 hours of authorization by the
warranty control section
• The On-Line Warranty Credit Inquiry
The On-Line Warranty Credit Inquiry allows your dealership to
check, download and print details of e-Tag credits.
To acquire access to the on-line Warranty Credit feature, please
contact your dealership’s ISG Central Dealer Administrator or your
Canon Regional office for assistance.
To check your on-line warranty credits, log onto the ISG Central
website at http://www.isgcentral.cusa.canon.com.
Go to the Canon Network Access (CNA) site to view eTag warranty
credit information.

Rev.2 Page 17
The e-Tag claim form can be found in the warranty section of the e-
Support Center website at http://www.support.cusa.canon.com.
b) Warranty Marketing Program
This is available to ASCR Registered Customers where the Warranty
Marketing Program option has been selected. The Service Provider of
record will handle 100% of all Customer Support. Should the customer
contact CITS, CITS will redirect the call to the Service Provider of
record.
Some Service Providers may choose to have their own help desk
serve as the "first point of contact" rather than CITS. This places the
burden of having an effective in-warranty call avoidance process upon
the service provider. Service calls performed under this arrangement
are not eligible for labor reimbursement under the process described in
Dispatch by CITS page 16. Instead, a flat-rate of $24.00 will be issued
to the service provider for each product (serial number) they choose to
support in this manner. The ASCR process allows the service provider
to select this option and it is incumbent on the service provider to
provide service support that is consistent with commercially acceptable
standards. In cases where the service provider has accepted the flat-
rate payment but has not provided service support to the end-user, the
service provider could lose authorization to service the product.
c) Unregistered Serial Numbers
Help desk support will be managed by CITS with dispatch supported
by a 3rd party service company.
B. Post-Warranty Support
If a Customer calls CITS for service after the product warranty has expired,
the customer will be instructed to contact the dealer registered to their product
under the ASCR Program (if the dealer selected either Dispatch by CITS or
the Warranty Marketing Program).
In addition, a Canon CarePAK (http://www.carepak.canon.com) Extended
Service Plan is available for the customer if a Dealer or Reseller is unable to
or chooses not to provide post-warranty service.
With the CarePAK Extended Service Plan, the customer will receive toll-free
telephone support and, if needed, on-site repair service for their Canon
Product. The customer should choose from plans that offer either one or two
year extended coverage.
Note: CarePAK coverage cannot be extended beyond the original term
purchased.
The CarePAK Extended 1 yr. or 2 yr. Service Plan must be purchased during
the product warranty period and goes into effect on the day the original
warranty expires. It does not include extended coverage for any
consumables, such as paper, ink cartridges or the Print Head.

Rev.2 Page 18
C. imagePROGRAF Web Support (Consumers Use)

Canon USA has a Marketing and Consumer Support Website available
through the Canon USA Home Page http://www.usa.canon.com.
Go to http://www.usa.canon.com/imageprograf to directly access the
imagePROGRAF website. This website contains a full span of solutions that
are standard with Canon’s large format printers. The latest drivers, brochures,
Frequently Asked Questions (FAQ’s) and more can be downloaded from this
site.

Rev.2 Page 19
VIII. Product Technical Support Offerings

A. Authorized Service Providers
Service is provided through a Canon authorized service provider or through a
3rd party service company managed by CITS (Canon Information Technology
Services). Canon authorized service providers are expected to service the
equipment they sell. Since these products are also available through a sales-
only distribution channel, the serial number of the product must be registered
to the service provider of record through the ASCR System (refer to the
ASCR System on Page 16) in order to ensure that service is not provided
through a 3rd party service company.
B. Authorization Policy
To become service authorized and maintain authorization to service the
imagePROGRAF models, each service provider’s location must have at least
one technician who has successfully completed the imagePROGRAF
iPF720/iPF710 and the iPF610/iPF605 Training Program and received
certified status.
C. Technical Support / Escalation
Technical support is available by contacting CITS Monday through Friday at
1-800-423-2366. CITS Support is available Monday through Friday, 8:00am-
8:00pm Eastern Time, except holidays. Before contacting CITS for help, the
technician should have exhausted all other resources including: the service
manual, the e-Support website for technical publications and their internal
service support infrastructure.
D. Internet Support
1. Canon USA e-Support Center Website
Canon USA’s Systems and Technical Support Division provides high
quality e-Support via the Internet and is only available for Canon USA
Authorized Servicing Dealers or Authorized Service Provider’s (AS).
Canon USA’s e-Support is designed to give dealer Systems Engineers
and Technicians access to technical support information via the Worldwide
Web.
The following functions and information can be accessed:
o Proactive notification of new releases, patches, Technical Publications,
and other information via e-mail
o Search for Technical Solutions with the Integrated Knowledge
Management System through natural language query
o Read or download on-line documentation
o Download patches and their Readme files
o Download Firmware and Software Drivers
o Track and Modify logged Cases
o Review all open Cases

Rev.2 Page 20
In order to access e-Support, you must first register for a Support ID. To
register for a Support ID, go on-line to the Canon USA Systems and
Technical Support Division’s e-Support Center website at
http://www.support.cusa.canon.com. Click on the “Register” button and
follow the instructions for registration. This service is available at no
additional charge to all authorized dealers.
2. Canon USA ISG Central Website

A complete version of the Service Guides is available on the Canon USA
ISG Central website (http://isgcentral.cusa.canon.com/).
Access is limited to the Authorized Dealer’s Management staff; please
contact your Dealer Administrator to request access to the System and
Technical Support Section of ISG Central.

Rev.2 Page 21
When the user is logged onto ISG Central they must select the Systems &
Technical Support button to access the Service Guides area of the
website as shown below.

Rev.2 Page 22
IX. Appendix
Note: All Specifications are subject to change without notice.
A. Specifications
imagePROGRAF iPF720/iPF710 Specifications (Table 25)
imagePROGRAF iPF720/iPF710
Ink Type Dye and pigment reactive ink: BK, MBK x 2, C, M, Y
Print Resolution Up to 2,400 x 1,200 dpi (Maximum)
• Windows 2000/XP/2003 Server/Windows Vista 32-bit/64-bit
OS Compatibility
• Macintosh OS 9/10 (Power PC or Intel)
• USB 2.0 High-Speed
Standard Interface • 10 Base-T/100 Base-TX
• Optional: IEEE 1394 (Firewire)
Ink Capacity 130ml per color
Standard Memory 256 MB
Hard Disk Drive 80 GB (iPF 720 Only)
• Rear-Loading Roll Feed, Front-Loading Manual Feed
Media Feed • Roll Feed Media Width: 10” – 36” (254mm – 914.4mm)
• Cut Sheet Media Width: 8” – 36” (203.2mm – 914.4mm)
Printable Margins All sides 0.12” (3mm) or 0” for borderless
Media Thickness 0.07 – 0.8mm (2.8 – 31.4mil)
Media Core Sizes 2” or 3” Core
• Roll Feed: 8.00” – 59 ft. (203mm – 18m)
Printable Media Length
• Cut Sheet: 8.00” – 63” (203mm -1.6m)
Maximum Media Roll
5.9" (150mm)
Diameter
Borderless Printing Width 10", 14", 16", 24", 36”, B2 (20.28”/515mm), A1 (23.38”/594mm),
(Roll Media Only) B1 (28.66”/728mm), A0 (33.11”/841mm)
• Operation: 52 dB or less
Approximate Noise Levels
• Standby: 35 dB or less
Dimensions (HxWxD) Approximately 59.3” x 34.3” x 43.1” (1507mm x 871mm x 1094mm)
Weight (With Stand) Approximately 141 lbs. (64kg)
Power Supply AC-100-120V (50-60Hz)
• Maximum: 140W or less
Power Consumption • Standby 5W or less (10W or less if EB-05 (Expansion Board) is installed)
• Power Off: Less than 1W (Compliant with Executive Order)
• Temperature: 59° - 86° F (15° - 30° C)
Operating Environment
• Relative Humidity: 10 - 80% (No Condensation)

Rev.2 Page 23
imagePROGRAF iPF610/iPF605 Specifications (Table 26)

imagePROGRAF iPF610/iPF605
Ink Type Dye and pigment reactive ink: BK, MBK x 2, C, M, Y
Maximum Print Resolution 2,400 x 1,200 dpi
• Windows 2000/XP/2003 Server/Windows Vista
OS Compatibility
• Macintosh OS 9/10 (Power PC or Intel)
Standard Memory 256MB
8-inch to 24-inch (Roll Feed, Manual Feed)
Media Width
8-inch to 17-inch (Cassette)
• Roll Feed: All sides 0.12” (3mm) or 0” for borderless
Printable Margins
• Cassette: All sides 0.12” (3mm)
• Roll Feed: 0.07 – 0.8mm (3.2 – 31.4mil)
• Cassette: 0.08 – 0.3mm (3.2 – 11.8mil) (iPF610 Only)
Media Thickness
• Top Loading Manual Feed: 0.07 – 0.8mm (2.8 – 31.4mil)
• Front Loading Manual Feed: 0.5 – 1.5mm (19.6 – 59.0mil)
Media Core Sizes 2” or 3” Core (2/3” core adapter included)
USB2.0 Hi-Speed (Built-in)
USB Interface Mode: Full Speed (12 Mbit/sec), High Speed (480 Mbit/sec), Bulk transfer
Connector Type: Series B (4 pins)
IEEE 802.3 10 base-T
IEEE 802.3u 100base-TX/ Auto-Negotiation
Ethernet Interface IEEE 802.3 x Full Duplex
Protocol: IPX/SPX (Netware 4.2(J), 5.0(J), 6.0(J)), SNMP (Canon-MIB), HTTP,
TCP/IP, AppleTalk
±0.1 % or less (User adjustments are necessary. Printing environment and media
Line Accuracy must match that used for the adjustments. CAD paper required: Plain paper, CAD
tracing paper, coated paper, CAD translucent matte film only)
Standby Approximately 5W or Less (10W or less when optional IEEE1394 is mounted)
Power Supply AC 100 – 120V (50 – 60Hz)
Dimensions W x D x H Approximately 39.3" x 39.0" x 38.4" (997mm x 991mm x 989mm)
Weight (with Stand) Approximately 149.9lbs (68kg)
Printhead (PF-03) (Table 27)

Printhead (PF-03)
Type Bubble-jet on demand
Head Configuration 6 colors integrated type (6 chips per print head x 1 print head)
Print head Swath 1.07-inch
Nozzle Pitch 1200 dpi x 2 Rows
Nozzles per chip 5,120 nozzles (Matte Black), 2,560 nozzles per color, all other colors
Droplet Size 4 picoliter per color
Head Replacement Replaceable by end user

Rev.2 Page 24
B. Canon imagePROGRAF Large Format Printer Limited Warranty

The limited warranty set forth below is given by Canon U.S.A., Inc. and Canon Canada, Inc. (collectively "Canon") with
respect to the Canon imagePROGRAF Large Format Printer packaged with this limited warranty and Canon branded
accessories and options designed for use with the imagePROGRAF Large Format Printer (collectively, the "Product").
Canon warrants the Product to be free from defects in workmanship and materials under normal use and service for a
period of one (1) year after delivery to the original purchaser (“Purchaser”) by Canon or its authorized dealer. During the
relevant warranty period, Canon shall, in its sole discretion and without charge, repair or replace any defective part with a
new or comparable rebuilt part or replace the Product with a new or rebuilt Product. Warranty replacement shall not extend
the warranty period of the defective Product. This warranty shall not extend to the Canon Printhead for the Product, for
which a separate warranty is given. Nor shall this warranty cover other consumable parts or consumables, such as paper
and ink cartridges, as to which there shall be no warranty or replacement.
You must call for remote diagnostic assistance for operation and support of the Product at
In the United States: In Canada:
• Your local Service Provider; or call • Your local Service Provider; or call
• 1-800-423-2366, Monday through Friday • 1-800-OK-CANON, Monday through Friday
from 8:00 a.m. to 8:00 p.m. ET from 9:00 a.m. to 5:00 p.m. ET
You must cooperate with Canon in remotely diagnosing the Products malfunction. Canon may attempt to correct the malfunction
remotely, with your assistance. If Canon cannot fix your Product’s malfunction through remote diagnostics, Canon shall
schedule an on-site service call by an independent authorized Canon Service Provider (the "Service Provider") or Canon will
send you a replacement part for any defective user replaceable item. You will be charged at the then-current service call rates of
Canon or the Service Provider if the defects in the Product are not covered by this limited warranty, or if the applicable warranty
period for the Product has expired or warranty coverage has not been sufficiently established by appropriate documentation.
This warranty shall only apply if this Product is used in conjunction with compatible computers, peripheral equipment and
software, as to which items Canon shall have no responsibility. NON-CANON BRAND COMPUTERS, PERIPHERAL
EQUIPMENT AND SOFTWARE WHICH MAY BE DISTRIBUTED WITH THE PRODUCT ARE SOLD AS IS, WITHOUT
WARRANTY OF ANY KIND BY CANON, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. The sole warranty, if any, with respect to such non-Canon brand item is given by the
manufacturer or producer thereof.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, RELATING TO THE USE OR
PERFORMANCE OF THE PRODUCT. NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED
ABOVE, GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THE PRODUCT SHALL BIND CANON
OR ANY SERVICE PROVIDER. NO WARRANTY IS GIVEN ON ANY USED PRODUCT.
THIS WARRANTY SHALL BE VOID AND OF NO FORCE AND EFFECT IF THE PRODUCT IS DAMAGED AS A RESULT OF
(A) ABUSE, NEGLECT, MISHANDLING, ALTERATION, ELECTRIC CURRENT FLUCTUATION OR ACCIDENT, (B)
IMPROPER USE, INCLUDING FAILURE TO FOLLOW OPERATING OR MAINTENANCE INSTRUCTIONS IN, OR
ENVIRONMENTAL CONDITIONS PRESCRIBED IN, CANON’S USER'S GUIDE OR OTHER DOCUMENTATION FOR THE
PRODUCT, (C) REPAIR BY OTHER THAN SERVICE REPRESENTATIVES QUALIFIED BY CANON WHO ARE ACTING IN
ACCORDANCE WITH CANON’S SERVICE BULLETINS (D) USE OF SUPPLIES OR PARTS (OTHER THAN THOSE
DISTRIBUTED BY CANON) WHICH DAMAGE THE PRODUCT OR CAUSE ABNORMALLY FREQUENT SERVICE CALLS
OR SERVICE PROBLEMS OR (E) USE OF THE PRODUCT WITH NON-COMPATIBLE COMPUTERS, PERIPHERAL
EQUIPMENT OR SOFTWARE, INCLUDING THE USE OF THE PRODUCT IN ANY SYSTEM CONFIGURATION NOT
RECOMMENDED IN ANY USER'S GUIDE OR OTHER DOCUMENTATION FOR THE PRODUCT. NOR DOES THIS
WARRANTY EXTEND TO ANY PRODUCT ON WHICH THE ORIGINAL IDENTIFICATION MARKS OR SERIAL NUMBERS
HAVE BEEN DEFACED, REMOVED, OR ALTERED.
ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE PRODUCT OR CONTAINED ON THE SOFTWARE
DISKETTES OR CD-ROM'S ENCLOSED WITH, OR ACCOMPANYING, THE PRODUCT), AND ANY UTILITY SOFTWARE,
DISTRIBUTED WITH OR FOR THE PRODUCT, IS SOLD “AS IS” AND WITHOUT WARRANTY BY CANON. THE SOLE
WARRANTY WITH RESPECT TO SUCH SOFTWARE IS CONTAINED IN THE SOFTWARE MANUFACTURER'S LICENSE
AGREEMENT DISTRIBUTED THEREWITH, INCLUDING ANY LIMITATIONS AND DISCLAIMERS THEREON. PLEASE
CONTACT CANON IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE MANUFACTURER'S
LICENSE AGREEMENT.
NEITHER CANON NOR ANY SERVICE PROVIDER SHALL BE LIABLE FOR PERSONAL INJURY OR PROPERTY
DAMAGE (UNLESS CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY SERVICE
PROVIDER), LOSS OF REVENUE OR PROFIT, FAILURE T0 REALIZE SAVINGS OR OTHER BENEFITS, LOSS OR
CORRUPTION OF DATA INCLUDING, WITHOUT LIMITATION, DATA STORED ON THE PRODUCT'S HARD DISK DRIVE,
EXPENDITURES FOR SUBSTITUTE EQUIPMENT OR SERVICES, LOSS OR CORRUPTION OF DATA, STORAGE
CHARGES OR OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR
INABILITY TO USE THE PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND
EVEN IF CANON OR ANY SERVICE PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR
SHALL RECOVERY OF ANY KIND AGAINST CANON OR ANY SERVICE PROVIDER BE GREATER IN AMOUNT THAN
THE PURCHASE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING,
THE PURCHASER ASSUMES ALL RISKS AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PERSONS AND
PROPERTY OF THE PURCHASER OR OTHERS, ARISING OUT OF THE POSSESSION, USE, MISUSE OR INABILITY TO
USE THE PRODUCT SOLD BY CANON NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR
ANY SERVICE PROVIDER. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE
PURCHASER, AND STATES SUCH PURCHASER'S EXCLUSIVE REMEDY.
CONDITIONS OF WARRANTY
Defective parts must be returned to Canon or a Service Provider with all necessary documentation and will become the property
of Canon.
THIS WARRANTY APPLIES TO PRODUCTS SOLD AND USED IN THE U.S.A AND CANADA ONLY.
Canon U.S.A., Inc. One Canon Plaza Lake Success, New York 11042-1198
Canon Canada, Inc. 6390 Dixie Road Mississauga, Ontario L5T 1P7 Canada

Rev.2 Page 25
C. Canon imagePROGRAF Printhead Limited Warranty

Canon U.S.A., Inc. and Canon Canada, Inc. (collectively "Canon") warrant the imagePROGRAF Printhead packaged with
this Limited Warranty (the "Printhead") to be free from defects in workmanship and materials under normal use and
service, for a period of one-year after delivery to the original purchaser of the Printhead or until the internal machine ink
7
drop count reaches 10E12 , whichever comes first. During the relevant warranty period, Canon shall, in its sole discretion
and without charge, repair or replace any defective Printhead with a new or comparable rebuilt Printhead. Warranty
replacement shall not extend the warranty period of the defective Printhead.
To arrange for warranty services by Canon please call:

In the United States: In Canada:
• A local Service Provider; or • A local Service Provider; or
• 1-800-423-2366, Monday through Friday • 1-800-OK-CANON, Monday through Friday
from 8:00 a.m. to 8:00 p.m., E.T. from 9:00 a.m. to 8:00 p.m., E.T.
If the Printhead malfunction is not covered by this Limited Warranty or the applicable warranty period has expired or has
not been sufficiently established by appropriate documentation, you will be charged for such service at the then current
service call rates by Canon or the Service Provider.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING
ANY IMPLIED WARRANTIES AND CONDITIONS REGARDING MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, RELATING TO THE USE OR PERFORMANCE OF THE PRINTHEAD. NO OTHER EXPRESS
WARRANTY, CONDITION OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON, FIRM OR
CORPORATION WITH RESPECT TO THE PRINTHEAD SHALL BIND CANON OR ANY SERVICE PROVIDER. NO
WARRANTY IS GIVEN ON ANY USED PRINTHEAD.
This warranty shall be void and of no force and effect if the Printhead is damaged as a result of (a) abuse, neglect,
mishandling, improper cleaning, unauthorized repairs or alteration of the Printhead, or a Product in which the Printhead is
incorporated, electric current fluctuation, or accident, (b) improper use, including failure to follow operating or maintenance
instructions in, or environmental conditions prescribed in, Canon's operator's manual or other documentation, (c)
installation or repair by other than service representatives qualified by Canon who are acting in accordance with Canon's
service bulletins, or (d) use of supplies or parts (other than those distributed by Canon) which damage the Printhead or
cause abnormally frequent service calls or service problems. Nor does this warranty extend to any Printhead on which the
original identification marks or serial numbers have been defaced, removed, or altered.
NEITHER CANON NOR ANY SERVICE PROVIDER SHALL BE LIABLE FOR PERSONAL INJURY OR PROPERTY
DAMAGE (UNLESS CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY SERVICE
PROVIDER), LOSS OF REVENUE OR PROFIT, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS,
EXPENDITURES FOR SUBSTITUTE EQUIPMENT OR SERVICES, LOSS OR CORRUPTION OF DATA, STORAGE
CHARGES OR OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR
INABILITY TO USE THE PRINTHEAD REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND
EVEN IF CANON OR ANY SERVICE PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOR SHALL RECOVERY OF ANY KIND AGAINST CANON OR ANY SERVICE PROVIDER BE GREATER IN AMOUNT
THAN THE PURCHASE PRICE OF THE PRINTHEAD CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE
FOREGOING, THE PURCHASER ASSUMES ALL RISKS AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO
PERSONS AND PROPERTY OF THE PURCHASER OR OTHERS ARISING OUT OF THE POSSESSION, USE,
MISUSE, OR INABILITY TO USE THE PRINTHEAD SOLD BY CANON NOT CAUSED SOLELY AND DIRECTLY BY THE
NEGLIGENCE OF CANON OR ANY SERVICE PROVIDER. THIS LIMITED WARRANTY SHALL NOT EXTEND TO
ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRINTHEAD AND STATES SUCH PURCHASER’S
EXCLUSIVE REMEDY.
CONDITIONS OF WARRANTY
Defective parts must be returned to Canon or the Service Provider with all necessary documentation and will become the
property of Canon.
THIS WARRANTY APPLIES TO PRINTHEADS SOLD AND USED IN THE U.S.A. AND CANADA ONLY.
Canon U.S.A., Inc. One Canon Plaza Lake Success, New York 11042-1198
Canon Canada, Inc. 6390 Dixie Road Mississauga, Ontario L5T 1P7 Canada
7
Signifies approximately 10 trillion ink drops passing through the printhead for application to the media. For so long as the
Head Lot Number under “Status Print” display has a last digit of “A”, the internal machine drop count is under 10E12. Once
such figure is reached, the last digit will change to “B” and higher letters in the alphabet, signifying warranty coverage has
lapsed.

Rev.2 Page 26
D. List of Tables
imagePROGRAF Model Comparison (Table 1) ..........................................................................1
Configuration for imagePROGRAF iPF720/iPF710 (Table 2).....................................................5
Configuration for imagePROGRAF iPF610/iPF605 (Table 3).....................................................6
imagePROGRAF iPF720/iPF710 Box Contents (Table 4)..........................................................7
imagePROGRAF iPF610/iPF605 Box Contents (Table 5)..........................................................7
imagePROGRAF Training Course Overview (Table 6) ..............................................................8
Power and Plug Requirements (Table 7) ....................................................................................9
imagePROGRAF iPF720/iPF710 Installation Space Diagram (Table 8) ....................................9
imagePROGRAF iPF610/iPF605 Installation Space Diagram (Table 9) ..................................10
Estimated Installation Times (Table 10) ....................................................................................10
imagePROGRAF iPF720/iPF710 and iPF610/iPF605 Installation Tools (Table 11) ................11
Special Tools, Solvents, & Oils List (Table 12) .........................................................................11
imagePROGRAF iPF720/iPF710 Consumable Parts List (Table 13) .......................................12
imagePROGRAF iPF610/iPF605 Consumable Parts List (Table 14) .......................................12
Common Consumables List (Table 15).....................................................................................13
iPF 720/iPF710 Specific Consumables List (Table 16).............................................................13
iPF610/iPF605 Specific Consumables List (Table 17)..............................................................13
imagePROGRAF iPF720 Spare Parts List (Table 18) ..............................................................13
imagePROGRAF iPF710 Spare Parts List (Table 19) ..............................................................14
imagePROGRAF iPF610/iPF605 Spare Parts List (Table 20)..................................................14
iPF 720/iPF710 Maintenance Kit (Table 21) .............................................................................14
iPF 720/iPF710 Maintenance Kit Parts List (Table 22) .............................................................15
iPF 610/iPF605 Maintenance Kit (Table 23) .............................................................................15
iPF 610/iPF605 Maintenance Kit Parts List (Table 24) .............................................................15
imagePROGRAF iPF720/iPF710 Specifications (Table 25) .....................................................23
imagePROGRAF iPF610/iPF605 Specifications (Table 26) .....................................................24
Printhead (PF-03) (Table 27) ....................................................................................................24

Rev.2 Page 27

iPF 720 - 710 - 610 - 605 GUIA DE SERVICIO

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iPF 720 - 710 - 610 - 605 GUIA DE SERVICIO

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Service Guide

imagePROGRAF iPF720/iPF710/iPF610/iPF605 Service Guide

Revision Date Section(s) Details

imagePROGRAF iPF720/iPF710/iPF610/iPF605 Service Guide April 2008

Canon U.S.A. Homepage: http://www.usa.canon.com

Distributed in the United States by Canon U.S.A., Inc.

This Service Guide is the property of Canon U.S.A., Inc.

imagePROGRAF iPF720/iPF710/iPF610/iPF605 Service Guide April 2008

I. Product Overview ------------------------------------------------------------------------------------------- 1

imagePROGRAF iPF720/iPF710/iPF610/iPF605 Service Guide April 2008

imagePROGRAF Model Comparison (Table 1)

imagePROGRAF iPF720/iPF710/iPF610/iPF605 Service Guide April 2008

II. Design Features

imagePROGRAF iPF720/iPF710/iPF610/iPF605 Service Guide April 2008

imagePROGRAF iPF720/iPF710/iPF610/iPF605 Service Guide April 2008

I. PosterArtist 2007 (Optional)

imagePROGRAF iPF720/iPF710/iPF610/iPF605 Service Guide April 2008

III. Configuration and Box Contents

imagePROGRAF iPF720 3035B002AA

imagePROGRAF iPF720/iPF710/iPF610/iPF605 Service Guide April 2008

Configuration for imagePROGRAF iPF610/iPF605 (Table 3)

imagePROGRAF iPF610 2159B002AA

imagePROGRAF iPF605 3034B002AA

imagePROGRAF iPF720/iPF710/iPF610/iPF605 Service Guide April 2008

imagePROGRAF iPF610/iPF605 Box Contents (Table 5)

imagePROGRAF iPF720/iPF710/iPF610/iPF605 Service Guide April 2008

IV. Dealer Sales/Service Authorization

imagePROGRAF iPF720/iPF710/iPF610/iPF605 Service Guide April 2008

VI. Servicing Notes

B. Installation Space Requirements

imagePROGRAF iPF720/iPF710/iPF610/iPF605 Service Guide April 2008

imagePROGRAF iPF610/iPF605 Installation Space Diagram (Table 9)

Excluded in the calculation of the estimated installation time is the following:

imagePROGRAF iPF720/iPF710/iPF610/iPF605 Service Guide April 2008

D. Installation / Service Support Tools

Hexagonal wrench For assembling stand and removing the fixed

Cutter For unpacking

Grease For applying to places

Cover Switch Tool QY9-0103-000 Pressing the cover switch iPF720/iPF710

imagePROGRAF iPF720/iPF710/iPF610/iPF605 Service Guide April 2008

imagePROGRAF iPF720/iPF710/iPF610/iPF605 Service Guide April 2008

F. Consumables (Main Unit)

G. Recommended Spare Parts

imagePROGRAF iPF720/iPF710/iPF610/iPF605 Service Guide April 2008

imagePROGRAF iPF710 Spare Parts List (Table 19)

H. Periodic Replacement Parts

imagePROGRAF iPF720/iPF710/iPF610/iPF605 Service Guide April 2008

iPF 720/iPF710 Maintenance Kit Parts List (Table 22)

iPF 610/iPF605 Maintenance Kit (Table 23)

iPF 610/iPF605 Maintenance Kit Parts List (Table 24)

J. End-User Periodic Maintenance

imagePROGRAF iPF720/iPF710/iPF610/iPF605 Service Guide April 2008

VII. Suggested End-User Customer Service Offerings

imagePROGRAF iPF720/iPF710/iPF610/iPF605 Service Guide April 2008

imagePROGRAF iPF720/iPF710/iPF610/iPF605 Service Guide April 2008

imagePROGRAF iPF720/iPF710/iPF610/iPF605 Service Guide April 2008

C. imagePROGRAF Web Support (Consumers Use)

imagePROGRAF iPF720/iPF710/iPF610/iPF605 Service Guide April 2008

VIII. Product Technical Support Offerings

imagePROGRAF iPF720/iPF710/iPF610/iPF605 Service Guide April 2008

2. Canon USA ISG Central Website

imagePROGRAF iPF720/iPF710/iPF610/iPF605 Service Guide April 2008

imagePROGRAF iPF720/iPF710/iPF610/iPF605 Service Guide April 2008