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• check diagram No record seems to be made of when a video is lent to a customer — there ought to
be a data-flow from 'loan of video' to 'stock file' called something like 'item on loan'. Likewise when
an item is returned the details should be recorded in a data-flow called something like 'item returned'.
Apart from these extra two data-flows the diagram appears to be correct.
So our Level 1 DFD for the Video Rental case study is now:
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