I/O (pre-board 5.18.
23)
1. The foundation of all HR functions
a) Job evaluation
b) Performance appraisal
c) Recruitment
d) Job analysis
2. The tendency to promote someone until he reaches the highest level of incompetency
a) Peter principle
b) Halo effect
c) Pygmalion effect
d) Galatea effect
3. An I/O Psychologist is responsible for which of the following?
a) help employees with such problems as drug and alcohol abuse
b) conduct research that can be applied to the workplace
c) conduct therapy and counseling for workers
d) all of the above
4. This refers to the process of determining the monetary worth of a job
a) Job analysis
b) Job evaluation
c) Performance appraisal
d) Performance management
5. A job analyst joining the field workers to understand their job is using which job analysis
method?
a) Simulation
b) Vestibule Training
c) Job Participation
d) Ammerman Technique
6. KSA in training stands for _
a) Knowledge, Skills, Attitude
b) Knowledge, Skills, Aptitude
c) Knowledge, Skills, Abilities
d) Keep it simple, always!
7. Which of the following will result to competitive promotion?
a) Internal Recruitment
b) External Recruitment
c) Internal Pay Equity
d) External Pay Equity
8. A company who is looking for a manager can ask help from _.
a) Blind Box
b) Public Employment Agencies
c) Private Employment Agencies
d) Executive Search Firms
9. The cashier in the department store inserted flyer inside your paper bag before the
transaction was completed. You noticed that the flyer shows the vacancies in their company. It
also contains the contact details for those who are interested in joining their organization. This is
an example of which recruitment technique?
a) Job Posting
b) Point-of-Purchase
c) Referral
d) Blind Box
10. Instead of waiting for a company to post a vacancy, the jobseeker posted online that he
is a psychometrician looking for a company who is in need of one. He is utilizing which kind of
ad?
a) External Recruitment Ad
b) Internal Recruitment Ad
c) Situation Wanted Ad
d) Newspaper Ad
11. A company with a bad reputation can look for applicants using _.
a) Blind box
b) Newspaper advertisement
c) Point-of-purchase advertisement
d) Referral
12. Applicants recruited through _ are more likely to be hired and have longer tenure with
an organization than are employees recruited through other means.
a) Job Posting
b) Blind Box
c) Referral
d) Executive Search Firms
13. Research has indicated that employees referred by unsuccessful employees had _ than
did employees who had been referred by successful employees.
a) Longer tenure
b) Shorter tenure
c) Lower motivation
d) Higher motivation
14. The HR personnel presented you the nature of your work, your task and duties, the
location of your work, the expected output from you, the equipment you will use and who you
will work with. You were presented a/the _.
a) Realistic Job Preview
b) Job Design
c) Job Description
d) Work Activities
15. Ammerman techniques refers to which of the following?
a) Meeting with a committee of experts
b) Watching job incumbents perform
c) Job analyst actually performs the job being analyzed
d) All of the above
16. What is the first step in constructing a structured interview?
a) Creating a scoring key
b) Removing primacy effects
c) Conducting a job analysis
d) Writing questions
17. Also known as behavioral interview
a) Clarifier
b) Disqualifier
c) Past-focused
d) Future-focused
18. The written output of job analysis
a) Job title
b) Work activities
c) Realistic Job Preview
d) Job Description
19. A secretarial applicant might be asked to type a letter; and a truck-driver applicant might
be asked to back a truck up to a loading dock. This selection technique is known as _.
a) Assessment Centers
b) Simulation
c) In-basket Technique
d) Work Sample
20. _ is the best predictor in most occupations and for most criteria.
a) Agreeableness
b) Emotional Stability
c) Conscientiousness
d) Extraversion
21. A psychological test designed to predict an applicant’s tendency to steal
a) Integrity test
b) Rorschach Inkblot Test
c) Minnesota Multiphasic Personality Inventory
d) Graphology
22. Factors, such as responsibility and education requirements, that differentiate the relative
worth of jobs are known as _.
a) Compensable job factors
b) Market position
c) Internal pay equity
d) Comparable worth of a job
23. A salary survey is used in determining _
a) Internal pay equity
b) Compensable job factors
c) Comparable worth of a job
d) External pay equity
24. Policy manuals would be considered under _ communication
a) Upward
b) Business
c) Downward
d) Informal
25. Which of the following assessment tools is LEAST likely to be seen in the industrial
setting?
a) Thematic Apperception Test
b) Raven’s Progressive Matrices
c) Basic Personality Inventory
d) 16 Personality Factors
26. _ determines who will perform at an acceptable level whereas _ determines who will
perform best.
a) Multiple cutoff; Multiple hurdle
b) Multiple hurdle; Multiple cutoff
c) Passing score; Top-down
d) Top-down; Passing score
27. This is very specific and lengthy, containing all of the rules and policies under which the
organization operates.
a) Policy manual
b) Employee handbook
c) Memos
d) Bulletin boards
28. Poorly substantiated information and insignificant information that is primarily about
individuals.
a) Rumor
b) Grapevine
c) Gossip
d) Informal communication
29. In 360-degree feedback, we could say that supervisors see the _ of an employee’s efforts,
peers often see the _.
a) Undesirable; Desirable
b) Desirable; Undesirable
c) Actual Behavior; Results
d) Results; Actual Behavior
30. “Checks attendance before the start of class” and “Starts and ends the class on time” are
examples of questions in which performance appraisal dimension?
a) Trait-focused
b) Competency-focused
c) Task-focused
d) Goal-focused
31. Supposed you have 10 employees, how many pairs would you be able to make if you
would use the paired-comparison technique?
a) 45
b) 50
c) 90
d) 100
32. A performance appraisal method in which a predetermined percentage of employees are
placed into a number of performance categories from poor to excellent
a) Graphic Rating Scales
b) Forced Distribution
c) Paired Comparison
d) Behaviorally Anchored Rating Scale
33. As a psychometrician how can you assessed the needs proposed by McClelland?
a) TAT
b) PTAT
c) PNLT
d) EPPS
34. “Do we have budget to conduct training? Is this the right time to undergo training?” These
are questions that you ask in the _.
a) Organizational analysis
b) Task analysis
c) Operational analysis
d) Person analysis
35. You examine the job descriptions for every position in your company and determine that
every employee must know how to use Excel to be successful. What level of analysis is this?
a) Organizational analysis
b) Task analysis
c) Operational analysis
d) Person analysis
36. A school is currently training its HR employees. As part of the module, they were asked to
discuss and try to provide a solution to the significant number of teachers resigning every school
year. This is actually happening in their organization. Their trainers made use of what we call _.
a) Simulation
b) Role-play
c) Case Study
d) Living case
37. The type of training in which you are placed in a situation similar to the one that will be
encountered on the job itself. It also focuses on working the actual equipment.
a) Simulation
b) Role-play
c) Case Study
d) Living case
38. Role-play trains employees by acting out _ behaviors whereas behavior modeling make
use of _ behaviors.
a) Normally performed; Ideal
b) Ideal; Normally Performed
c) Covert; Overt
d) Overt, Covert
39. The informal changes that an employee makes in a certain job is referred to as _
a) Job crafting
b) Job rotation
c) Job enlargement
d) Job enrichment
40. Also known as cross-training
a) Job crafting
b) Job rotation
c) Job evaluation
d) Job enlargement
41. This is a long-term relationship between a senior and a younger employee in which the
former guides the latter in his/her career.
a) Apprenticeship
b) On-the-job Training
c) Coaching
d) Mentoring
42. Who among the following would benefit MOST from overlearning?
a) A bank teller learning how to balance cash drawer
b) A customer service staff receiving bills payment
c) A first aider learning to conduct CPR
d) A security guard learning how to check bags
43. Using pretest and posttest to assess training effectiveness is a way of measuring _.
a) Employee reactions
b) Employee learning
c) Application of training
d) Business impact
44. Determining how much an employee should be paid is a part of which process?
a) Job classification
b) Job analysis
c) Job evaluation
d) Job compensation
45. Korman believed that job performance is positively associated with
a) Self-regulation
b) Self-esteem
c) Self-efficacy
d) Self-concept
46. A computer programmer might believe he is a terrible person whom nobody likes has a low
_ but feels that he can program a computer better than anyone has high _.
a) Chronic Self-esteem; Situational Self-esteem
b) Personal Self-esteem; Chronic Self-esteem
c) Situational self-esteem; Socially Influenced Self-esteem
d) Personal Self-esteem; Situational Self-esteem
47. Job enrichment is connected to this factor in job-characteristics theory.
a) Autonomy
b) Feedback
c) Task significance
d) Skill variety
48. Health insurance can provide _ needs in Maslow’s hierarchy
a) Physiological
b) Esteem
c) Belongingness
d) Safety
49. Job rotation, job enrichment and job enlargement satisfy which need in Maslow’s
hierarchy?
a) Self-actualization needs
b) Physiological needs
c) Ego needs
d) Safety needs
50. The type of training given to new employees
a) Symbols
b) Rituals
c) Simulation
d) Job Induction
51. The counterpart of self-actualization in ERG theory
a) Skill variety
b) Existence
c) Relatedness
d) Growth
52. If test takers do not believe that items on a test measure what they are supposed to
measure then the test probably lacks:
a) face validity.
b) criterion validity.
c) reliability.
d) concurrent validity
53. These factor in Herzberg’s Two-factor Theory is the one that ACTUALLY brings high job
satisfaction
a) Intrinsic needs
b) Extrinsic needs
c) Hygiene needs
d) Motivator needs
54. An non-interactive training method under distance learning.
a) Webcast
b) Webinar
c) Wiki
d) Litserv
55. Your boss told you “finish the report first before you interview applicants” because he
knows how rewarding it is for you to interview them. He follows what we call
a) Premack Principle
b) Vicarious learning
c) Task chaining
d) None of the above
56. An incentive plan in which employees receive pay bonuses based on performance
appraisal scores
a) Earnings-at-risk
b) Merit Pay
c) Pay for performance
d) Gain Sharing
57. Another term for earnings-at-risk
a) Gain sharing
b) Stock options
c) Pay for performance
d) Merit Pay
58. This is an interactive training method under distance learning.
a) WebcastA
b) Webinar
c) Wiki
d) Litserv
59. Ed and Eddy are credible bank tellers. You have lessened their workloads by allowing them
to be at work only from 11 AM to 2 PM when the greatest number of customers visit the bank.
Despite their decreased workload, they get as much as other employees. This shows an
application of _.
a) Gliding Time
b) Peak Time Pay
c) Job Sharing
d) Moonlighting
60. The most common type of rating scale is the ________ scale.
a) behavioral anchored rating
b) behavioral observation
c) graphic rating
d) forced choice rating
61. “We can lose our motivation if the management is biased and unfair.” This is something _
would say in his theory.
a) Herzberg
b) Victor Vroom
c) Stacy Adams
d) Edwin Locke
62. Employee A has lower input/output ratio than other employees. In Equity theory, this only
means that he is
a) He might be paid more compared to others
b) He might be paid less compared to others
c) He is lazy
d) He is hardworking
63. A chamber of commerce director who spent 10 years making business contacts, getting
funding for a new building, and earning the trust of the local city council. Though she could take
a new job with a chamber in a different city, she would need to spend another 10 years with that
chamber just to make the gains she has already made. Which type of commitment does she
have towards her company?
a) Affective commitment
b) Normative commitment
c) Reciprocity commitment
d) Continuance commitment
64. Not all employees are in need of training. This is something that an HR staff would learn in
_ analysis.
a) Organizational
b) Person
c) Task
d) All of the above
65. If test takers do not believe that items on a test measure what they are supposed to
measure then the test probably lacks:
a) face validity.
b) criterion validity.
c) reliability.
d) concurrent validity
66. Justice that is concerns on how the decision makers arrive to the actual decision
a) Distributive Justice
b) Procedural Justice
c) Interactional Justice
d) Organizational Justice
67. College professors are given teaching loads for a specific semester. Although it is the
department head who assigned them to the subjects, they are free to structure the syllabus,
allocate percentages in grading, determine course requirement and choose when and where to
have the class. This is called _ which attempts to satisfy _ needs
a) Job Enlargement; Esteem
b) Job Enrichment; Esteem
c) Job Enrichment; Self-actualization
d) Job Enlargement; Self-actualization
68. Which concept is similar to job crafting
a) Job enrichment
b) Job engagement
c) Counterproductive behaviors
d) Organizational citizenship behaviors
69. Which theory hypothesizes that enriched jobs are the most satisfying?
a) Equity
b) JCT
c) ERG
d) Two-Factor
70. Which of the following is an absenteeism reduction method?
a) Interesting work
b) Good salary
c) Games
d) In-basket technique
71. People scoring high on this one tends to have the most leadership experience and are
rated by others as having high leadership potential.
a) Affective identity motivation
b) Noncalculative motivation
c) Social-normative motivation
d) Calculative motivation
72. High performance managers have a leadership motive pattern, which is a _ need for
power and a _ need for affiliation (McClelland and Burnham, 1976 & McClelland and Boyatzis,
1982)
a) Low; High
b) High; High
c) Low; Low
d) High; Low
73. In Blake & Mouton (1984) Managerial Grid, these types of leaders are considered to be the
BEST
a) Task-centered leaders
b) Team leadership
c) Impoverished leadership
d) Middle-of-the-road leadership
74. The class adviser is teacher A but the students give more respect to teacher B. This is
because Teacher B knows how to punish bad student behavior. Teacher B's type of power is
known as _.
a) Position
b) Coercive
c) Referent
d) Reward
75. If a person is considered powerful because they are likeable or friendly, then this would be
considered as _ power.
a) Legitimate
b) Coercive
c) Referent
d) Reward
76. Fiedler’s Contingency Model (Now called “LPC theory”) determines one’s leadership style
by asking the leader to rate the least-preferred coworker using a Likert scale. If one gives high
(favorable) rating to the least-preferred coworker, we can conclude that this leader is more _.
a) Relationship-oriented
b) Task-oriented
c) Both of A and B
d) Satisfied
77. Which factor in Fiedler’s job characteristics theory is closest to legitimate power?
a) Task Structuredness
b) Leader Position Power
c) Leader-Member Relations
d) None of the above
78. The power to reward good behavior.
a) Coercive
b) Reward
c) Referent
d) Legitimate
79. According to IMPACT theory, this style is especially effective during corporate mergers,
particularly when people are not sure what actions to take in a climate of instability.
a) Coercive
b) Position
c) Affiliation
d) Tactical
80. In _, the leader shares the problem to the group but he will still be the one who will
decide.
a) Autocratic II strategy
b) Consultative I strategy
c) Consultative II strategy
d) Group I strategy
81. Stitch who knows how to speak in public but is not willing to host the new employee
orientation because he might not do so well will benefit MOST from _.
a) Coaching
b) Supporting
c) Delegating
d) Directing
82. Because of your close relationship with your boss, you have been considered to be part
of the in-group. Following the assumptions of Leader-Member Exchange theory, you are more
likely to experience the following EXCEPT
a) Know important events before others
b) Scolded more often
c) Allowed to participate in decision making
d) Engage in more Organizational Citizenship Behaviors
83. A sergeant has power over a corporal, a vice president has power over a supervisor, and
a coach has power over players on a football team. Which type of power is described in these
examples?
a) Legitimate
b) Expert
c) Coercive
d) Referent
84. You went to a game in the intramurals to support your classmate competing in the
swimming event. You see the supporters of the other competitors murmuring because your
classmate is skinny, and they think that he will not win. You and your classmates end of
cheering him more and liking him more as a classmate. This is an example of _.
a) Group Status
b) Stability of Membership
c) Outside Pressure
d) Isolation
85. _ group tend to be affected by the addition of new members
a) Smaller
b) Larger
c) Both of these
d) None of these
86. _ will occur when there are two runners competing against each other without a crowd
present, or two mail clerks sorting envelopes in the same room.
a) Social Inhibition
b) Coaction
c) Social Facilitation
d) Audience effects
87. According to _ theory, social loafing occurs when a group member notices that other group
members are not working hard. To avoid this situation, the individual lowers his work
performance to match those of the other members.
a) Coaction
b) Evaluation Apprehension
c) Free-rider effect
d) Sucker effect
88. At this point, team members have either accepted their initial roles or made adjustments to
roles for which they are better suited
a) Forming
b) Norming
c) Storming
d) Performing
89. Negotiation and bargaining are MOST important in this conflict style?
a) Collaborating
b) Forcing
c) Avoiding
d) Compromising
90. With _, a neutral third-party listen to both sides’ arguments and then makes a decision.
a) Mediation
b) Moderation
c) Arbitration
d) Both A and C
91. This type of power come from having a high position in the company
a) Legitimate
b) Coercive
c) Reward
d) Referent
92. In job evaluation, compensable factors would be associated with determining _____,
whereas salary surveys would be associated with determining________.
a) internal equity/external equity
b) external equity/internal equity
c) internal equity/wage trend lines
d) external equity/wage trend lines
93. The type of commitment shown by people who love their job/company.
a) Affective commitment
b) Normative commitment
c) Reciprocity commitment
d) Continuance commitment
94. Leaders share the problem on an individual basis with their subordinates and then make a
decision that may or may not be consistent with the thinking of the group.
a) Autocratic II strategy
b) Consultative I strategy
c) Consultative II strategy
d) Group I strategy
95. Which type of leadership in IMPACT theoryD is exemplified in the following: “As your
captain, I am ordering you to do it” or “Because I am your mother—that’s why.”
a) Position
b) Tactical
c) Coercive
d) Informational
96. The type of commitment shown by those who owe their employers and, in return, they
remain loyal to them.
a) Affective commitment
b) Normative commitment
c) Reciprocity commitment
d) Continuance commitment
97. Which of the following is FALSE according to Goal-setting Theory?
a) Workers must be personally interested in reaching the goal
b) Employees will work harder to achieve more difficult goals
c) It is preferable if the goal is specific rather than general
d) Feedback should only be given when the goal is attained and not during the process
98. Which of the following is FALSE according to Goal-setting Theory?
a) The more difficult the goal the greater the motivation to attain it
b) It is important that a person accepts the goal, but it is not necessary that he is personally
committed to it
c) The person may reject a goal for the reason that it is too easy
d) Feedback can be intrinsic and extrinsic
99. During World War I, the Army Alpha and Army Beta tests differ from previous intelligence
tests in that they:
a) They were composed of multiple-choice questions and could be administered in groups.
b) Were meant to be administered to one individual at a time.
c) Reward employees for higher levels of intelligence.
d) Were used to assess personality.
100. The proponent of Equity theory
a) Clayton Alderfer
b) Stacy Adams
c) Abraham Maslow
d) Edwin Locke
