Muktainagar Shikshan Prasarak Mandal

Shree Eknathrao Khadse Talent School,

Muktainagar, Dist-Jalgaon.

Class: 10th Information Technology (402) Sachin Patil

Chp-1 Communication Skills

Q. Multiple Choice Questions:

1. Which of the following is not an advantage of verbal communication
(a) Communication is interactive
(b) Requires proximity
(c) Instant feedback
(d) Quick way to communicate

2. A _____________ feedback follows a pre-set format using which the receiver frames feedback and
sends.
(a) informal
(b) descriptive
(c) formal
(d) non-descriptive

3. Lack of confidence makes communication difficult for some people. This is an example of which type
of barrier in communication.
(a) Personal factors
(b) Past experiences
(C) Prejudice
(d) Environmental factors

4. My father has gifted me a new smart phone. Identify the type of sentence.
(a) Assertive
(b) Imperative
(c) Exclamatory
(d) None of these

5. _____________is a part of the predicate. It tells about the things being acted by upon the verb.
(a) Subject
(b) Predicate
(C)Object
(d) Adverb

6. Could I have___________ milk in my tea, please?

(a) a little
(b) a few
(c) much
(d) several

7. Which of the following is not a type of written communication?

(a) Newsletter
(b) Media release

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(C) Manuals
(d) Illustrations

8. ___________is the important aspect of our personality and how our image is formed among People.
(a) Body language
(b) Written communication
(c) Visual communication
(d) None of these

9. Which of the following is not a characteristic of feedback?

(a) Intention
(b) Specific
(c) Length
(d) Clarity

10. "Good job! Congratulations! is a type of __________feedback.

(a) formal
(b) informal
(c) specific
(d) descriptive

11. Which of the following is not a 7C's of effective communication

(a) Complexity
(b) Clarity
(c)Completeness
(d) Courtesy

12. A / An ____________ phrase will contain a noun or pronoun along with a participle. It is generally
separated by commas.
(a) infinitive
(b) absolute
(c) gerund
(a) noun

13. An __________is a piece of writing intended for publishing in a newspaper or magazine.

(a) introduction
(b) essay
(C) article
(d) None of these

14. Have you received the latest news about the match? identify the parts of speech of the underlined
word.
(a) Adverb
(b) Conjunction
(c) Interjection
(d) Adjective

15. Which of these sentences is in active voice?

(a) A movie is being watched by them.
(b) The car was repaired by Raju.
(c) He is reading a book.
(d) The thief was being chased by a policeman.

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 16. Which of the following is NOT an element of communication within the communication process
cycle?
(a) Channel
(b) Receiver
(c) Sender
(d) T ime
17. You need to apply for leave at work? Which method of communication will you use?
(a) e-mail
(b) Poster
(c) Newsletter
(d) Blog
18. By which action can senders send their messages?
(a) Gestures
(b) Speaking
(c) R eading
(d) Writing
19. Which of the following is an example of oral communication?
(a) Newspapers
(b) Letters
(c) P hone call
(d) e-mail
20. What are the types of words we should use for verbal communication?
(a) Acronyms
(b) S imple
(c) Technical
(d) Jargons
21. Which of these is a positive (good) facial expression?
(a) Frowning while concentrating
(b) Maintaining eye contact
(c) Smiling continuously
(d) Rolling up your eyes
22. What does an upright (straight) body posture convey or show?
(a) Pride
(b) Professionalism
(c) C onfidence
(d) Humility
23. Which of these is NOT an appropriate non-verbal communication at work?
(a) K eeping hands in pockets while talking
(b) Talking at moderate speed
(c) Sitting straight
(d) Tilting head a bit to listen
24. Which of the following statement is true about communication?
(a) 50% of our communication is non-verbal
(b) 20% communication is done using body movements, face, arms, etc.
(c) 5% communication is done using voice, tone, pauses, etc.
(d) 7% communication is done using words

25. Which of these are examples of positive feedback?

(a) Excellent, your work has improved.
(b) I noticed your dedication towards the project.
(c) You are always doing it the wrong way.
(d) A ll of the above

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26. Which of these are examples of negative feedback?
(a) I hate to tell you this but your drawing skill is poor.
(b) You can surely improve your drawing.
(c) These are good drawings but you can do better.
(d) None of the above
27. Which of the following are effective components of good feedback?
(a) Detailed and time consuming
(b) D irect and honest
(c) S pecific
(d) Opinion-based
B and C both answers
28.Which of these is NOT a common communication barrier?
(a) Linguistic barrier
(b) Interpersonal barrier
(c) F inancial barrier
(d) Organisational barrier
29. In which of the following, the underlined word is an adjective?
(a) R adha has a red dress.
(b) I can speak French.
(c) T he Girl on the Train is a best-seller.
(d) Abdul can swim fast.
A and C both answers

30.Which of these sentences is capitalised correctly?

(a) Ravi and i are going to the movies.
(b) Salim is visiting India in July.
(c) T he tiger is a Strong animal.
(d) S he is arriving on Monday
31. Which of these sentences are punctuated correctly?
(a) When is the party.
(b) I had bread omelette and a Banana for breakfast?
(c) I am so excited about my first foreign trip,
(d) T his is Abdul’s notebook.
32. In which of these sentences can you find an adverb?
(a) D ivya drinks milk every day.
(b) Sanjay gifted me a new pen.
(c) I opened the door lock.
(d) Sita is 5-feet tall.

33. Identify the indirect object in the sentence, ‘The band played music for the audience.’
(a) The band
(b) played
(c) music
(d) audience
34. Which of these is an imperative sentence?
(a) Switch off the fan.
(b) Sheila has gone to the market.
(c) Where are my pen colours?
(d) O h no! I missed my flight.
35. Which of these sentences is in active voice?
(a) A movie is being watched by them.
(b) The car was repaired by Raju.
(c) H e is reading a book.

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 (d) The thief was being chased by a policeman

36. Feedback is specific information, in the form of of written comments or verbal conversations that help the
learner understand what she or he needs to do in order to improve.
(a) Descriptive
(b) Specific
(c ) General
(d) Sign
37. __________communication is the use of body language, gestures and facial expressions to convey
information to others.
(a) Verbal
(b) Written
(c) Non-verbal
(d) Visual
38. Which of the following is not considered as of body language?
(a) Touching your face repeatedly
(b) Offering your hand firmly for a handshake
(c) Keeping your shoulders relaxed down
(d) Greeting others with a gentle smile
39. The quantifier ‘some’ can be used as
(a) Countable noun
(b) Uncountable noun
(c) Both (a) and (b)
(d) None of these
40. A communication is considered to be complete when ______________ is provided.
(a) Feedback
(b) Signal
(c) message
(d) barrier
41. Which of the following is not an advantage of verbal communication?
(a) It saves time
(b) It is quick in obtaining feedback
(c) It is suitable for lengthy messages too.
(d) None of these
42. A Japanese woman who speaks only her language, would not be able to interact with an Indian woman who
can only converse in Hindi. This is a case of ___________ barrier in communication.
(a) bilingual
(b) Lingual
(c) cultural
(d) feelings
43. Weight gain or loss is one of the symptoms of _____________
(a) stress
(b) Lack of sleep
(c) depression
(d) heart problem
44. ______________ describes how an idea, impression, or feelings is made known to others.
(a) Response cycle
(b) Communication Cycle
(c) Feedback cycle
(d) All of these
45. Entering data is one such function, which is not performed by
(a) Operating system
(b) Spreadsheet

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 (c) Both (a) and (b)
(d) None of these
46. Which of these is not an example of the visual method?
(a) Maps
(b) Telephonic Chat
(c) Graphs
(d) Charts
47. All the devices that are attached separately to the computer are called___________
(a) peripherals
(b) side devices
(c) storage devices
(d) additional hardware
48. _________ and __________ are the two hormones which is released in our body when there are increased
stress levels.
(a) cortisol, adrenaline
(b) Aldosterone, corticosteroid
(c) Oxytocin, prolactin
(d) None of these
49. Which of the following is not considered as a rule for writing a good paragraph?
(a) Write on outline
(b) Write topic sentence
(c) Write the line numbers
(d) Write the concluding sentence
50. __________ stress is the stress that hits you when you find yourself in a tight spot, fighting for survival.
(a) Mental
(b) Survival
(c) Internet
(d) External
51. ___________ is the verbal communication that we have with ourselves.
(a) Interpersonal
(b) Intrapersonal
(c) Intermediate
(d) In-between
52. ___________ is an effective method to learn the art of freely interacting with people at the same time
boosting your self-confidence.
(a) Listening
(b) Public Speaking
(c) Playing
(d) Working out
53. Which of the following is not a symptom of stress?
(a) Irritability
(b) Insomnia
(c) Fatigue
(d) Fever
54. _____________ barriers are created in the mind by none other than ourselves, through preconceived notions
and the stereotyping of people.
(a) Imaginative
(b) Perceptual
(c) Language
(d) Cultural

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55. Regular exercise helps pep your mood and can take your mind off a lot of worry and negativity which are the
main feed of stress. Which of the following activity is not considered as exercise?
(a) Walking
(b) Jogging
(c) Swimming
(d) Talking
56. _____________ is the first screen that is displayed after switching on the windows.
(a) My Computer
(b) Desktop
(c) Windows
(d) Login
57. Coherent is one of the 7’ C of effecting communication. It means, the communication should be smooth and
___________.
(a) Logical
(b) Long
(c) Short
(d) Specific