Chapter 4 – COMMUNICATION AND ITS IMPORTANT.

OBJECTIVE TYPE QUESTIONS

1. An exchange of facts, ideas, opinions or emotions by two or more persons. This definition Is of

a) Allen Louis

b) Newman and summer

c) Mathews

d) Flippo and Munsinger

2. The word communication is derived from

a) communicare

b) community

c) communal

d) eons,

3. Which of the following is an objective of communication?

a) Information

b) Education

c) Human relation

d)All these

4. Which of the following can form a channel of communication?

a) Sounds

b) Actions

c) Writings

a) All these

5. Which is the most convincing model to explain the process of communication?

a) Linear model

b) Transactional model

c) Interactional
 d) Horizontal model.

6. Which of the following is the most effective method of communication?

a) Written

b) Oral

c) Non-verbal

d) It depends on the situation

7. This type of communication has more chances of quick clarification.

a) Viral

b) Written

c) Non-verbal

d) All these

8. The word 'Listen' is derived from

a) Lean

b) Hear

c) List

d) Like

9. Which of the following statements is not true about the process of listening?

a) It is a passive process

b) It is an active process

c) It involves understanding what is heard

d) It involves remembering what is heard

10. Kinesics is the study of

a) Communication

b) Non-verbal communication

c) Public speaking
 d) Written communication

11. Glossophobia is

a) Fear of public speaking

b) Fear of leadership

c) Fear of sound

d) None of these

12. Communication by touch is called

a) Haptics

b) Kinesics

c) Proxemics

d) Kinesthesis

13. Which of the following is included in non-verbal, communication?

a) Posture

b) Gestures

c) Eye contact

d)All these

14. The 'thumbs-up' gesture is also called

a) Emblem

b) Illustrator

c) Affect display

d) Adaptor

15. Leaning forward while listener indicates that

a) The listener is paying attention

b) The listener is not interested

c) The listener is getting bored

 d) The listener is restless

16. Impressive and effective public speaking requires

a) Knowledge of the subject

b) Voice

c) Body language

d) All these

17. Which of the following is not correct about formal written communication?

a) It can be repeatedly referred to for proper understanding.

b) It can be stored as a permanent record.

c) It is time consuming

d) It allows for quick clarification.

18. Suitable complementary closure for letters starting with the salutation 'Dear Sir' is

a) Yours faithfully

b) Yours sincerely

c) Yours lovingly

d) Any of these

19. The central subject of communication is

a) Sender

b) Receiver

c) Channel

d) Message

20. Which of the following is not correctly matched?

a) Sender - encoding

b) Sender-decoding

c) Receiver-decoding
d) Receiver-feedback

ANSWERS

1) b 6) d 11) a 16) d

2) a 7) a 12) a 17) d

3) d 8) c 13) d 18) a

4) d 9) a 14) a 19) d

5) b 10) b 15) a 20) a