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a) As long as possible
d) None of these
d) None of these
a) Dear Sir/Madam
b) Sir/Madam
d) All of these
Answer : Sir/Madam
d) None of these
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d) None of these
a) In capital letters
b) In roman letters
c) First letter of every word is written as capital except prepositions, conjunctions and articles
d) Both a and c
a) To place an order
d) All of these
12. Which of the following is the perfect line to commence a Business or Official letter?
d) None of these
a) Photo
b) Salutation
c) Date
d) Signature
Answer : Photo
14. Which of the following is correct way to sign off a Business or Official letter?
a) A concerned citizen
b) An aspirant
c) Yours truly
d) All of these
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15. Where is Receiver’s address written a Business or Official letter?
a) Real name
b) Fictitious name
c) Legal name
a) 500 words
b) 1000 words
c) 300 words
d) 125-150 words
18. Which of the following are the features of a a Business or Official letter?
a) Brief and Clear
b) Expresses clearly
d) All of these
d) None of these
20. What should be the tone of a writer while writing a Complaint Letter?
a) Arrogant
b) Humble
c) Ungrateful
d) Superstitious
Answer : Humble
21. How many paragraphs should be made in a Letter Placing an Order?
a) One
b) Two
c) Three
d) As many as required
a) To file a complaint against antisocial elements, faulty product or poor service being provided
c) To file a complaint against those who are working according to your policies
d) None of these
Answer : To file a complaint against antisocial elements, faulty product or poor service being provided
23. How much space should be taken to write sender’s address in a Complaint Letter?
a) 1-3 Lines
b) 4-6 lines
c) One Line
d) None of these
24. What should be written if sender’s address is not given in the question/heading of an Enquiry Letter?
a) Any address you know
a) Grammatical Accuracy
b) Format
c) Expression
d) All0 of these
a) Legible handwriting
c) Positive attitude
d) All of these
27. Answer the following questions in context of the heading given below.
You are one of the partners of M/s Ram Prasad and Sons, Rewa (M.P) one of the leading business firms
of Sports Shoes in your town. Write an letter to Adibas India Pvt. Ltd. placing an order for shoes/Flip-
Flops and many more in about 150 words. Add necessary details like mode of payment, time of delivery
etc.
d) None of these
d) None of these
d) All of these